Technical Support Analyst Salary in Charlotte, NC

Location: Charlotte, NCDescription: Our client is currently seeking a Trade Support Analyst Required Qualifications:Strong knowledge and understanding of derivative products and with drafting OTC Confirmation experience required• Basic Microsoft Office skills• Excellent verbal, written, and interpersonal communication skills• Effective organizational, multi tasking, and prioritizing skills• Ability to work in a fast-paced deadline driven environment• A BS/BA degree or higher in accounting, finance, or economics• Strong analytical skills with high attention to detail and accuracy• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skillsContact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversityTitle - Sr Production Support Analyst (Site Reliability)Job DescriptionIn this role you will be part of the global production operations team within Moody's Rating Technology and will be responsible for implementation of Production Support / Site Reliability practices. The candidate should become proficient in the applications and platforms they manage and their interdependencies and develop mechanisms for troubleshooting and apply technical know-how and problem-solving skills towards ensuring smooth functioning of systems.This role demands a deep understanding of log analysis to pinpoint and resolve issues in production systems. It also involves debugging tasks, code reviews, and the implementation of logging standards in applications. Experience in log analysis and troubleshooting within Java or .NET frameworks is a must. A comprehensive grasp of business operations, applications, integrations, vendors, products, services, systems, and workflows is crucial.The role requires experience in production support tasks, including monitoring, alerting, Application performance management, user experience, incident handling, and root cause analysis. The incumbent will comprehend business functionality, and apply monitoring, automation, and DevOps practices and collaborate with cross-functional teams to resolve complex problems and enhance application services.Job Function and ResponsibilitiesDevelop a deep understanding of the product supported, business function and technical architecture, down to the application code and dataPerform in-depth log analysis to identify and diagnose issues in production systemsUtilize monitoring tools like Splunk/Data Dog, Grafana, CloudWatch etc. to quickly zero-in on application and infrastructure issuesCollaborate with product teams by providing technical findings from Production incidents and assist in determining the root cause and resolutionAssist efforts to resolve high impact incidents by providing technical direction on the triage call and working with business, application, and other technical teamsDevelop logging standards and identify areas of improvement in monitoring, application stability, and speed of determining root causesDrive initiatives to improve efficiency and quicker issue detection and resolution timesIdentify opportunities for automation and be a relentless champion to reduce manual and repetitive tasksEnsure quality and timely communication is maintained with business and technology stakeholders on critical issuesDevelop excellent working relationships with teammates and stakeholders across business and technology Be proactive, laser focused on execution and promote a culture of continuous improvementQualificationsMinimum education and work experience required for this position include:BS degree in Information Systems, Computer Science, Computer Engineering or equivalent7+ years of solid work experience in IT and Application Support / Technology OperationsDeep, hands on experience with log analysis and root cause identificationSound experience with monitoring tools like AppDynamics/Grafana, DataDog/Splunk, or CloudWatch and ability to configure alerts and dashboardsKnowledge of .Net / Java and AWS cloud native application development along with knowledge of database technologies like PostgreSQL, Oracle or Sybase is requiredKnowledge of AWS or comparable cloud hosting technologiesAbility to troubleshoot Cloud based systems and Linux and coordinate with technical SMEsExhibits a strong sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutionsGood understanding of distributed systems architecture including database, middleware, server and container-based infrastructure etc. would be a plus.Knowledge of Python and scripting is a plusSome experience with GitHub and Jenkins is desiredHands-on experience with Incident and problem managementExcellent problem-solving skillsExcellent verbal and written communication skillsFor US-based roles only: the anticipated hiring base salary range for this position is [[$102,300]] - [[$148,350.00]], depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNetPlease note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.Moody's Corporation is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locationsPlease contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.PDN-9baf3b26-a3f0-40c4-9747-92fe1d76434e

Position: Order to Cash AnalystLocation: Charlotte, NCExperience Required: Minimum 5 yearsThinking Minds Inc. is on the lookout for a skilled Order to Cash Analyst with a strong background in SAP Sales & Distribution (SD) and a keen understanding of the Order to Cash process. This role is ideal for professionals who excel in optimizing and enhancing SAP SD functionalities, aiming to streamline sales, distribution, and customer engagement processes. The successful candidate will demonstrate a profound knowledge of SAP SD configurations, integrations, and best practices, ensuring the smooth execution of order management and fulfillment operations.Role Overview:As an Order to Cash Analyst, you will be instrumental in refining and supporting the SAP Order to Cash module, focusing on elevating our sales and marketing capabilities. Your expertise will guide the development, configuration, and optimization of SAP SD and related applications, directly impacting our operational efficiency and customer satisfaction.Key Responsibilities:Expertly manage and support the SAP Sales & Distribution (SD) module, emphasizing the Order to Cash process, including SAP One-and-Done and Global Available to Promise (GATP).Analyze, document, and translate business requirements into functional specifications and system designs, ensuring seamless integration and alignment with business processes.Lead the testing, implementation, and refinement of SAP SD enhancements, collaborating with technical teams to deliver robust solutions.Configure and optimize SAP SD functionalities to streamline order processing, billing, and customer service operations.Engage with stakeholders across sales, customer service, and marketing to identify improvement opportunities and deploy effective technology-driven strategies.Utilize analytical tools and methodologies to support decision-making and process optimization initiatives.Qualifications:Bachelor's degree in Business, Information Systems, or a related field, or equivalent experience.A minimum of 5 years of experience with SAP Sales & Distribution (SD), specifically in the Order to Cash process.Demonstrated ability to configure, test, and implement SAP SD modules and identify integration points with other SAP modules like APO.Strong analytical skills and a data-driven approach to problem-solving and process improvement.Excellent communication and collaboration abilities, capable of working effectively with teams across the organization.Proficiency in Microsoft Office suite and familiarity with project and process documentation tools.Willingness for hybrid work setup and to travel domestically up to 5% as needed.This role presents a unique opportunity to drive significant improvements in sales and distribution processes through expert SAP SD management and optimization. If you are passionate about leveraging technology to enhance business performance, we encourage you to apply.PS - To make sure that you are actually paying attention to everything we wrote here, please write "PASSION FRUIT" as an answer to the first question.

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Analyst, Deskside Support at RXO, you will be responsible for supporting and troubleshooting the RXO end-user environment, and for executing device life cycle management activities, including provisioning, fulfilling, deploying, supporting and dispositioning assets. You’ll also handle Tier 2 and Tier 3 issue resolution, basic networking, and the support of all desktops, laptops, mobile devices, thin clients, print services, telephony and audio-visual (AV) equipment. You’ll interface directly with coworkers and customers and must have excellent customer service skills as well as technical knowledge. What your day-to-day will look like: Troubleshoot and resolve Tier 2 and 3 escalated technical issues Maintain and manage workload through computerized ITSM ticketing and tracking system Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices Use SCCM, Powershell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook What you’ll need to excel: At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 1 year of experience supporting networked systems and telephony equipment, installing, troubleshooting and supporting corporate AV equipment, building, and deploying and troubleshooting desktop computers in a corporate environment. It’d be great if you also have: 3 years of Mac OS experience In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .

ABOUT ITRADENETWORK At iTradeNetwork, we work as a team to feed the world! ItradeNetwork was founded in 1990 and is the leading global provider of supply chain software and insights for the foodservice industry. The company builds bridges between suppliers and buyers of perishable food. Our collaborative approach is at the heart of the world’s leading food and beverage trading network. Our mission is to deliver supply chain software solutions to the food service & retail grocery industries in order to increase profitability, improve compliance, and strengthen trading partner relationships. iTradeNetwork boasts 13/25 top North American grocers, 8/10 top North American foodservice distributors, and 8/10 top global food/beverage manufacturers. OMS (Order Management System) is the industry standard for fully integrated, end-to-end perishables order management. A market-leading solution for two decades, OMS boasts a network of thousands of perishables buyers, suppliers, and transportation providers using its collaborative platform to drive profitability and eradicate cost and waste from their supply chain operations.In 2010, iTradeNetwork was acquired by Roper Technologies (NYS: ROP) and became part of Roper's Portfolio which includes over 20 companies. Roper Technologies was founded in 1981 and is a market-driven, diversified growth company and is a constituent of the S&P 500 and Fortune 1000 JOB SUMMARY In this position you will focus on assisting our customers (buyers, sellers, and logistics companies) and their trading partners to solve issues through various forms of communication. You will partner with customers to ensure that they have the knowledge necessary to use our solutions as part of their daily business operations. This position has high growth and visibility in the company, and you will quickly build knowledge of iTradeNetwork and the food and beverage supply chain as you work across teams in a highly collaborative environment. In this role, you will spend your time working with customers and colleagues to assess and manage complex tier 2 case escalations. These cases are escalated from our Tier 1 members and will include cases involving complex UI inquiries and integration related issues.  You will be responsible for effectively troubleshooting the cases assigned to you and following up with customers per our Service Level Agreement. Throughout this process, your goal will be to offer essential guidance to our customers while delivering outstanding customer service. The role of Technical Support Analyst also includes an on-call weekly rotation where the individual assigned is responsible for answering calls for Emergency support during our off hours.  The weekly rotation also includes sending out notifications to our customers during any weekend maintenance when assigned and also initiating and managing Code Red meetings when Severity 1 issues occur during business hours and after business hours. Responsibilities Assist customers in resolving product-related inquiries, technical issues, and general concerns. Provide information about our products, services, and policies in a clear and friendly manner. Manage all tickets assigned in a timely manner and according to our Case Management and Service Level Expectations. Empower customers by providing clear and concise explanations of technical concepts and solutions. Identify and troubleshoot customer issues. Develop and maintain a deep understanding of our products and services. Provide customer support for all escalated UI and integration related issues from Tier 1 members. Submit any necessary enhancement requests to the appropriate Development team. Perform UAT testing when applicable to recreate an issue for further escalation. Escalate issues to the Tier 3 members when necessary. Maintain accurate and detailed records of customer interactions and technical issues using our ticketing and knowledge base systems. Contribute to the development and enhancement of customer support documentation. Gather and relay customer feedback to internal teams to contribute to the improvement of products and services. Provide insights into common customer issues to help enhance overall customer satisfaction. Actively seek opportunities for personal and professional development to enhance technical knowledge and customer service skills. Cover on-call responsibilities as needed which includes being available for weekend or after hours maintenance to send notifications to customers and also be available to manage code red meetings. Maintain 90% or above Customer Satisfaction Ratings Qualifications Strong customer service orientation with a genuine desire to assist and delight customers. Patience and empathy when dealing with customer concerns. Proven ability to handle challenging customer situations with patience and professionalism. Ability to collaborate with internal teams to address customer inquiries and improve overall customer satisfaction. Ability to adapt to changing priorities and customer needs in a fast-paced environment. Demonstrated growth mindset and commitment to skill improvement. Strong organizational, analytical, communication and problem solving skills Ability to understand and work effectively with technical processes and data Be self-directed and able to work autonomously and managing fluctuating priorities Ability to work in a remote setting and remain focused/productive Education and Experience Bachelor’s Degree 1 year experience in a  technical support role; preferably in a call center environment. Experience utilizing a ticketing system (Salesforce / Jira preferred) Experience with SQL preferred Experience with AS2 and FTP communications preferred Experience with EDI, XML and Flat File data preferred Experience with Google Suite. Experience with Sterling Integrator preferred   Why you will love working here: Competitive salary packages Comprehensive medical, dental, vision and life insurance benefits for you and your family. Flex PTO for exempt employees and competitive PTO for non-exempt Paid parental leave for eligible employees 401(k) matching Tuition reimbursement on approved programs Great health & well-being benefits including: teladoc for general medic and mental health care. These benefits are only applicable to full time employees iTradeNetwork, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Support

**Hybrid in Charlotte, NC.**Our retail client is looking for an IT Business Analyst to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.Pay Rate: $50.00 - $57.00/hr on W2Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided pay range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.Responsibilities of the IT Business Analyst:Gather information to better understand their business processes and needsGather and document business and functional requirementsTranslate to the technical team for delivery of technology solutionsAssist in testing deliverables and facilitate the User Acceptance Testing with business partnersParticipate in key agile routines to increase efficiencies and processesProvide Level 2 support for all technology solutions in the assigned application portfolioUnderstand and analyze data sources and provide data mappings for ETL processes Requirements of the IT Business Analyst:A Bachelor's degree in Computer Science or related field and at least 5 years of experience with IT solution implementationsExperience working with SQLExperience with functional designs, process flows, and designing solution options to solve business problemsEffective communicator, willing to constructively challenge and actively listenMust have excellent communication and collaboration skillsSelf-directed, proactive, and able to prioritize/execute work independentlyPlease be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected] ID: 384010

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 monthsRequired Skills & ExperienceStrong working knowledge of HRIS systems. Workday Ecosystems experience required.High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.Strong business case mentality.Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.Ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.Well-developed organizational and time management skills; attention to detailAbility to develop and deliver training methodologies and materials.Bachelor's Degree Desired Skills & ExperienceWhat You Will Be DoingDaily ResponsibilitiesActs as Systems Administrator for HR technology, which may include HRMS, ATS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.Partners with Stakeholders which may include HR, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll, Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.Develops recommendations for process improvements related to data utilization and maintenance.Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.Manages deployment and testing of system patches/new releases.Provides system updates and enhancement recommendations to Stakeholders.Provide and maintain associate training materials.Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managersMaintains and develops a strong working relationship with business owners as a process advocate.Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.Creates, maintains, and delivers status reporting for related project activities to key stakeholders.Performs related duties as assigned.Best Regards,Kshitija Karpate | SENIOR RECRUITMENT LEAD - DIRECT HIREOFFICE (678) 855-7388EMAIL [email protected]

Innova Solutions is hiring for a Technical AnalystTitle: Technical AnalystLocation: Charlotte, NC Hybrid 3 days in the office , 2 days remoteDuration: 12+ MonthsLooking for a technical analyst to participate in large project to take data from multiple sources and consolidate to an operational data store. Ideal candidate will be able to analyze and reconcile data structures to consolidate. Familiarity with Identity and Access Management a plus.Top Skills:Data Analytics, databases, data related projectsBusiness Requirement DocumentsDocumentationIdentity and Access Management (preferred)Job Descriptions:Consult on or participate in moderately complex initiatives and deliverables within Technology Business and contribute to large-scale planning related to deliverables.Review and analyze moderately complex challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet deliverables while leveraging solid understanding of the function, policies, procedures and compliance requirements.Collaborate with client personnel in the department.Required Qualifications: 4 years of Business Systems Data experiencePAY RANGE AND BENEFITS: Pay Range*: *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions:One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)ClearlyRated® Client Diamond Award Winner (2020)One of the Largest Certified MBE Companies in the NMSDC Network (2022)Advanced Tier Services partner with AWS and Gold with MSWebsite: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.

Infosys is seeking Banking Business Analyst with good experiences working in Consumer Banking, Commercial Banking focus on Portfolio performance reporting. As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.• Location for this position is Charlotte, NC. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Required Qualifications:• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 4 years of experience with Information Technology.• Experience in one or more of the following Financial Services / Banking domains / Banking productsPreferred Qualifications:• At least 5 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.• At least 3 years of experience with Agile methodologies (preferably Agile Scrum) as a Business Analyst• At least 5 years of experience in one or more of the following Financial Services / Banking domains / Banking products.• At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.• Good understanding of how a investment, holding, trade, open tax lot and portfolio performance reporting.• Good understanding of how the algorithms are defined for the reporting calculations.• Excellent understanding of Investment Banking and reporting functions. • Lead Agile ceremonies, backlog grooming and product prioritization meetings. • Analytical and Communication skills.• Planning and Co-ordination skills.• Experience with Scrum and Product management.• Experience and desire to work in a management consulting environment that requires regular travel.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Infosys is seeking a Banking Business Analyst with good experiences working in Digital Banking (Corporate, Community banking and Investment Banking) subdomains. As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.Location for this position is Charlotte, NC. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Required Qualifications:• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 4 years of experience with Information Technology.• Experience in Transaction Banking, Fraud etc.Preferred Qualifications: Atleast 8 years experience as Product Owner in the Banking / Digital application. At least 5 years of experience in Business Analysis tools like HP ALM and MS Visio. At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment. At least 5 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process. Strong understanding of Open banking architecture and reusable API's which shall be used across digital channels. Understand the technical mapping elements and mapping of request and responses Strong Product Owner with ability to communicate at leadership level. POPM from Scaled Agile or similar Agile framework. Product Owner in the Banking / Digital application with Transaction Banking Experience. Good understanding of business process and effectively use Design principals and automation to optimize the process. Manage release-specific business documents, such as support models, go/no-go approvals, internal release notes, and more. Good understanding of Digital and Core Banking application and understands the interfaces around it. Good understanding of Corporate, Investment Banking Digital application and business process Managed Corporate Banking Transactions and entitlements. Developed specific data mapping, policies and procedures for digital retail/commercial products. Connect and align Commercial Truist application migration strategy with Enterprise requirements for Merger. Coordinate with testing partners and execute functional test cases. Experience and desire to work in a management consulting environment that requires regular travel. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.