Applications Manager Salary in Boston, MA

Center 1 (19052), United States of America, McLean, VirginiaManager, Cyber Risk & Analysis- Technology Audit (Hybrid)Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.Capital One is seeking an energetic, self-motivated Technology Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Tech Audit team, the candidate will focus on audits of critical technology functions including cloud-based technology implementations, application controls, and cybersecurity risks.Responsibilities: Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits. Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document auditee processes and procedures. Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions . Establish and maintain good auditee relations during engagements. Communicate or assist in communicating the results of some audit projects to management via written reports and oral presentations. Review and provide feedback on audit workpapers to achieve clear, organized and complete documentation to support work performed.Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results. Coordinate with others and proactively take on additional work. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively communicate information, issues and audit progress to teammates and audit leaders.Perform various aspects of engagement administration, including hours and budget tracking.Provide periodic on-the-job coaching and direct supervision over less experienced associates.Ideal Teammate:You are a critical thinker who seeks to understand the business and its control environment.You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.You possess a relentless focus on quality and timeliness.You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.Basic Qualifications:Bachelor's Degree or military experienceAt least 5 years of experience auditing information technology (operations, software delivery, access management, information security, cloud computing)At least 3 years of experience in auditing information security (application security, network security, cyber security, data protection), or cloud computing controls (design, operation, risk management, auditing) or a combinationAt least 3 years of experience leading a team to deliver initiatives, collection of work or a combinationAt least 1 year of experience in cloud computing and controls (design, operation, risk management, or auditing)At least 2 years of experience in managing audit engagements, project management or a combinationAt least 3 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or testing coding (writing, reviewing, or assessing)Preferred Qualifications:Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA)6+ years of experience with IT control frameworks1+ years of experience auditing emerging technologies3+ years experience in cloud computing (notably AWS, GCP, Azure) and controls, or 1+ years of conducting audits of controls in cloud-based environments2+ years of experience in risk and data management2+ years of experience performing data analysis in support of internal auditingAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Cyber Risk & AnalysisCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Risk & Analysis (Machine Learning)The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Tech, Digital, Brand, Enterprise Supplier Management, Capital One Ventures, External Affairs, Capital One Software (COS) and Enterprise ML. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. At Capital One, we believe that Machine Learning (ML) represents the biggest opportunity in financial services today, and is a chance to revolutionize the industry. Capital One's commitment to Machine Learning has sponsorship from leadership and the Enterprise ML Program is at the heart of this effort, and is leading the way towards building responsible and impactful tools, platforms, and solutions that leverage ML and Generative AIAs a Risk Guide supporting the Enterprise ML Program, you will partner with colleagues across IMPACT product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats and working with a variety of teams and risk advisors across the enterprise. This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded information. In this role you'll need to manage multiple deliverables at the same time while maintaining a high level of attention to detail and clear communication. Responsibilities: Partner with the IMPACT risk team in the development and execution of the IMPACT risk office vision and deliver on enterprise and team objectives.Partner with the IMPACT Risk team and the IMPACT Product and Tech team to deliver on the identification and development of risks, issues, and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure.Develop and help to deliver senior level risk management reporting and communicationsCollaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectivesCoordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groupsContinuously look for ways to improve and innovate in our approach to risk management.Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisorsBasic Qualifications: Bachelor Degree or Military ExperienceAt least 3 years of experience in Process Management, Project Management, Risk Management, or Cloud Risk ManagementAt least 3 years of Compliance, Legal, Regulatory or Operations experienceAt least 2 years of experience in Technology or CybersecurityPreferred Qualifications:Business Process Management certification, Lean, or Green Belt CertificationKnowledge of PRIME system and data modelAt least 3 years of experience in Process managementAt least 3 years of experience in Change or Risk ManagementAt least 3 years of experience as a Risk GuideAbility to drive results and communicate with all levelsDeep understanding of appropriate controls to secure cloud-based services (SaaS) productsRisk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)Knowledge of Machine LearningKnowledge of Generative AIAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The MGfC quality and safety program manager provides program operations oversight, analytic and project management support to high-profile quality and safety initiatives for MGfC and as a member of the MGfC leadership team works to establish the quality and safety priorities, implement projects that advance those priorities and overall work to promote a culture of safety focused on continuous improvement.Under the general direction of the Associate Chief for Quality of the MGfC, and the Administrative Director, MGfC, the program manager will provide operations support project management, and analytic support to quality and safety initiatives. The role requires strong project management skills, excellent interpersonal skills and maturity, as well as a keen analytic skill set. The program manager will work to facilitate interdisciplinary teamwork, provide data and decision-support to divisional and practice level quality champions. They will help practices leverage data to facilitate change and manage team initiatives and projects. This individual will need to be able to function successfully in a fast-paced environment with many competing projects and tasks with direction from multiple team members while managing the work of teams where they have responsibility for the outcome of the work without direct supervisory responsibility. This position will directly supervise the quality coordinator and work collaboratively with all members of the MGfC Quality and Safety team to advance identified priorities. Principal duties and responsibilities include:Oversees Q&S programs and initiatives including program operations, general Q&S team committee structure and program milestone tracking.Leads and co-leads various Quality and Safety projects and initiatives.Facilitates team and departmental meetings.Staffs and supports MGfC and Department of Pediatrics Quality Committees and sub-committees for Inpatient, Ambulatory, and Executive Steering committee.Represents team at departmental meetings.Directs MGfC activities for Patient Safety Awareness WeekProvides general project management support to multidisciplinary teams focusing on high-priority quality and safety initiatives including development of project plans that are practical and of appropriate scope, and includes identification of stakeholders, assessment of resource needs, implementation timelines performance measurement. Communicates regularly with the team, MGfC leadership, the greater MGfC community and other hospital/system leadership about quality and safety programs.Oversees the division-based quality champion and project programs.Manages overall USNEWS survey response for all participating MGfC divisions through collaboration with MGH and MGB Quality and Safety and the specialty teams.Works collaboratively with MGB Quality and Safety (OCMO) to ensure initiatives at the system level are adapted for Pediatric PopulationFunctions as the primary liaison to the MGPO for the quality incentive programs and OPPE.Represents Pediatrics at the MGPO PPASC meeting.Develops collaborative working relationship with clinical and administrative leaders across 19 specialty areas to support specialty quality efforts and the implementation of MGfC quality and safety initiatives.Uses, or develops for use, benchmarking information from both quantitative and qualitative information. Develops, maintains and distributes MGfC Q&S program performance tracking in conjunction with the MGH and MGB Center for Quality & Safety as appropriate.Responsible for general MGfC administrative lead support for patient experience reporting both inpatient and outpatient across MGfCWork collaboratively with the team and MGB data analysts to develop analytic and measurement strategy for all projects undertaken including development of key metrics, identification of data sources and collection of baseline and post-intervention data. Includes providing analytic support to interdisciplinary teams. Data sources include standard hospital systems, new databases, and outside data sources. Manages the program operating budget.Updates MGfC Quality and Safety Intranet site.Qualifications MBA or MPH (preferred) Minimum of 3-5 years project management experience including oversight of complex projects. Superior organizational, interpersonal skills and the ability to work well with individuals at all levels within the institution. Knowledge and experience with process improvement approaches and complex project management - and practical applicationsStrong written communication skillsStrong analytic and computer skills with extensive knowledge of MS Office (Word, PowerPoint, Excel, and, and survey tools like REDCap). EEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Location: Boston, MA (Hybrid)Therapeutic Areas: UndisclosedJob Overview: Seeking a Manager/Senior Manager CMC to oversee the outsourced process development and cGMP manufacturing campaigns for Drug Product of small molecule drug development programs.Primary Job Responsibilities:Lead and manage multiple concurrent CMC Drug Product projects at CDMOs, including formulation development, process optimization and validation, cGMP manufacturing campaigns, and scale-ups and technology transfer.Oversee process scale-up activities to meet forecasted commercial demand as programs progress through development.Collaborate with internal and external teams to research, develop, and test processes, analytical methods, and controls for drug product development, and recommend and select vendors for relevant projects.Primary Job Requirements:PhD or MS in Chemistry, Pharmaceutical Sciences, or Chemical Engineering.Possess a minimum of 5 years' experience in the pharmaceutical industry, with a focus on formulation, process development, and cGMP manufacturing of solid oral dosage drug product.Demonstrate experience and proficiency in working, collaborating with, and managing CDMOs.Strong understanding of solid oral dosage process technologies and a comprehensive knowledge of cGMP for drug product manufacturingGood understanding of cGMP drug product manufacturing guidelines under US and EU regulatory agenciesPrevious experience with writing and supporting CMC regulatory submissions including IND and CTAAbout Stratacuity:Whether you are seeking a career change or simply interested in becoming part of our network, you will appreciate the ethics guiding each Stratacuity team member. We build lasting relationships with exceptional biopharmaceutical talent and take great care to protect your personal information. Upon receiving your inquiry, you may be directly contacted by a Stratacuity team member to discuss your career goals. We will not share your information with anyone without your direct prior consent.PROVEN SCIENTIFIC PLACEMENT™Stratacuity is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stratacuity will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact us.

About UsWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.About the RoleCompany: Wellington Management Company LLPLocation: 280 Congress Street, Boston, MA 02210Position Title: Manager, Trading TechnologyJob Description:Hands-on involvement in solution architecture and implementation involving direct interaction with traders/trading professionals and senior management in both setting strategy and devising innovative solutions for today's buy-side trading desk. Work closely with other members of IT including developers, business analysts, and QA engineers to design, develop, test, implement, and support solutions. Responsible for 24x6 trading in markets around the globe. Solution design, implementation, deployment, and support of Wellington's Trading platforms and other trading related applications within the trading suite of applications. Partner with Wellington's Global Trading professionals to devise, design, and maintain technology solutions to remain competitive on industry trends and comply with industry regulations. Manage a team of Business Analysts and Software Engineers to deliver on budgeted projects. Devise and set strategy, manage multiple conflicting priorities, and own outcomes. Manage delivery across multiple initiatives. Manage and track budgets, vendor consultant staffing, and vendor relationships. Own all facets of talent management for this manager's team including recruiting, goal setting, career management, promotions, compensation, performance reviews, and hands-on mentoring. Partner with Project Managers, Technical, and QA Leads on estimates, statuses, issues, and risks. Partner with the Architecture Team to ensure track work is aligned with the strategic direction of the enterprise and current architecture standards. Stay current with the trading industry and technical trends to ensure applications, systems, and team are of highest caliber. Position is fixed location based in Boston office, however, telecommuting from a home office may also be allowed.Job Requirements:Requires a Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, or a directly related field plus three (3) years of systems analysis experience in trading or portfolio management.Must have 3 years of experience in the following (experience may be gained concurrently):Experience leading delivery teams.Experience implementing buy-side order management systems (OMS), including Charles River, Aladdin, Eze, or LineDataExperience with Transaction Cost Analysis measurements of equities, debt, currencies, and derivatives trade execution outcomesExperience with Trading Analytics across all Asset ClassesExperience with functional analysis, application design, and data modeling skills in the context of high-performance, mission critical buy-side trading or portfolio construction applicationsExperience with buyside trade order management workflows and processesExperience with software development and testing methodologies and their application in the context of high-performance, mission critical buy-side trading or portfolio construction applications.Experience designing and delivering technical solutions to complex business problems.40 hours/week, 9:00am-5:00pm, $180,000-195,000/year.To apply, please submit resume on-line or to [email protected] (Req. #R90303)Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMWTalentOperations@wellington.com.PDN-9bc76023-3518-4ceb-869c-575a14406a0e

Application Engineer - Singer Valve - Northeast and Eastern Canada RegionAre you an individual looking to apply your technical knowledge to real-world applications? Would you like to be part of a company involved in the transmission of clean drinking water for more than 167 years? Mueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an immediate opening for a remote-based Application Engineer on our Singer Valve Applications team located in the Northeast Region of the United States.As the Application Engineer for our Singer Valve product line, you will become an integral part of the sales team by assisting and supporting sales via our Manufacturer Rep network in the Northeastern U.S. and Eastern Canada areas and help bridge communications between inside sales, our channel partners, and end customers. This role is not a direct sales role, but is intended to support our sales efforts, specifically by providing daily support for our Singer automatic control valves and our i2O pressure management systems. The successful candidate will be a team player and serve as a subject matter expert and valued resource to all customers throughout the territory while growing in the ability to effectively address utility distribution system issues. Day-to-day activities include (but are not limited to):Qualifying incoming leads.Assisting the area sales manager with submittals, specification reviews, and quotes.Helping maintain detailed customer records in Salesforce.com.Providing product information, schematics, submittals, and installation & operation manuals (IOM's) to customers in a timely manner.Researching and obtaining manufacturing records from product serial numbers to determine valve applications and quoting required maintenance parts to channels partners & customers.Working with internal teammates to establish list pricing and required technical specifications for special application products (includes product management & engineering teams from various plants).Interpreting specifications to determine bill of materials as well as downloading drawings and specs.Working with manufacturers' representatives or directly with engineers for recommendations, modifications, or improvements to specifications.Supporting clients & channel partners with application installations, system optimization, and troubleshooting.Providing support needed to resolve customer complaints, warranty claims, and issues including all paperwork and follow-up to ensure the process is completed.Working closely with planners and manufacturing department heads to provide current information on lead times and expedite requests.Working closely with inside sales to assist them in communicating with channel partners and customers in order to obtain required information for order processing.Improving application functionality by incorporating client feedback.Traveling to local installations for troubleshooting, startups, and customer meetings, as needed.Training manufacturers' reps, customers, and Mueller personnel on products, applications, and software.Develop an expertise in pressure management and water loss control.Required Qualifications:Bachelor's degree in EngineeringProven track record of providing technical experience in prior work assignments.Ability to work independently to support sales in the assigned areas. Strong preference to living in the Northeast U.S. areaProven ability to initiate and maintain strong working relationships with internal and external customers and colleagues.Must have good technical aptitude & be able to read and interpret drawings.Ability to travel up to 10-20% of the time.Desired Qualifications:Two or more years of technical sales support, inside sales or customer service experienceExperience working in the waterworks and/or construction marketsKnowledge and experience with Salesforce.comPrimary work hours will be Monday through Friday and will vary based on customer requirements. This position is salaried exempt and does not qualify for overtime pay. Individuals interested in this position should apply through the Mueller Water Products' Career Portal (https://muellerwaterproducts.com/careers) or the website where this position is being viewed. Resumes mailed, faxed, or dropped off will not be reviewed. Mueller will contact desired applicants to proceed in the hiring process. No recruiter contacts please. Mueller offers an excellent salary and benefits package. Current benefit offerings include:Medical and dental insurancePaid Parental Leave401K plan with company matchEmployee Stock Purchase Plan programShort-term disability benefitsVacationTuition reimbursement programCompany-provided life insuranceLong-term disability and supplement insurance at group ratesMueller is an Equal Opportunity Employer. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law.

While a remote role, this team meets every other month at the office at Assembly Row in Somerville and attendance is highly encouraged. Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more. The Manager, Appeals and Grievances leads a team responsible for the processing of all Member and Provider Appeals and Grievances for all product lines. Oversight includes appeal and grievance intake, investigation, and resolution. The Manager oversees all aspects of process in accordance state and federal regulations to include the Massachusetts Division of Insurance, Executive Office of Health and Human Services (EOHHS), and the Centers for Medicaid and Medicare Services, as well as the National Committee on Quality Assurance (NCQA) guidelines. The Manager will create, plan, and maintain systems and procedures for operating efficiency, which includes identifying new systems opportunities as well as maximization of existing systems.The Manager must ensure optimum performance within the Appeals and Grievances Department, while ensuring compliance with all applicable performance standards and regulatory, contractual, and corporate policies and procedures. This is in part achieved through the ongoing training and guidance that the Manager provides to the staff and other departmentsThe Manager will be expected to utilize industry-standard operational metrics to measure individual and departmental performance and present on those metrics to senior and executive staff at Mass General Brigham Health Plan. In addition to managing the day-to-day activities of the Appeals and Grievance Department, the Manager is an active, visible participant on many cross-functional teams which address strategic and business projects such as cost savings measures, infrastructure efficiencies, regulatory and contractual requirements, and break/fixes.Principal Duties and Responsibilities: • Hold self and others accountable to meet commitments.• Ensure diversity, equity, and inclusion are integrated as a guiding principle.• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.• Other duties as assigned with or without accommodation.• Oversee all processes related to the intake, triaging, coordination, and documentation of all appeals and grievances. • Maintain quality control processes that ensure all standards for timely acknowledgement, resolution, and documentation standards are consistently met. • Responsible for maintaining and updating annually at a minimum: appeal and grievance policies and procedures and rights, member correspondence materials, and process manuals consistent with regulatory or contractual changes. • Ensure timely appeal and grievance reporting to regulatory agencies and contracted clients. • Collaborate with internal departments as necessary (Customer Service Center, Provider Network, Claims, Utilization Management, Pharmacy) to ensure the timely resolution of all appeals and grievances. • Meet regularly with internal customers to identify process improvement opportunities.• Present appeal and grievance reports and analysis to various internal stakeholders including, but not limited to Utilization Management Committee, Operations Committee, Audit and Compliance Committee, and Quality Improvement Committee• Chair Appeal Committee and Appeal Subcommittee.• Prepares for and is able to act as a spokesperson on all requests relating to appeal and grievances for state, federal, and quality audits• Act as liaison to the EOHHS Board of Hearings and the Division of Insurance's Office of Patient Protection in all matters relating to appeals and grievances.• Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect.• Assesses and coordinates training needs of staff with Training Department.• Facilitates regular bi-weekly one-on-one meetings and weekly team staff meetings.• Serves as key contact for internal and external customers regarding appeals and grievances• Escalates issues to the Department Director as needed.• Provides leadership, development and mentoring of the staff in order to create a high-performance service culture that is aligned with NHP's strategic goals, objectives, and core valuesQualifications Qualifications: • Bachelor's degree required or the equivalent combination of training and experience, plus 5-7 years of related experience.• Registered nursed preferred.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Application Development / Maintenance (a/k/a Artificial Intelligence & Machine Learning)(multiple positions)(State Street Bank and Trust Company; Boston, MA): Design, develop, test, debug, and support cognitive microservices to operationalize and productize deployment of resulting models and cognitive software solution, utilizing machine learning and artificial intelligence technologies. Perform data collecting, preprocessing, feature engineering, data visualization and analysis. Build automation of data collection and preprocessing. Understand Data Sources and building ingestion pipeline. Code new technology features. Collaborate with a team of data scientists, machine learning engineers, software engineers and quality assurance engineers. Apply computational/mathematical modeling and build models to address business problems. Engage with lines of business, users, and analysts to explore and prototype opportunities and use-cases exploiting data and the applications of cognitive and machine learning software technologies. Work on different technology streams using Python, Go, JVM languages, JavaScript, GraphDB and Kafka. Participate fully in the technical community by attending conferences, meetups, and hackathons. Apply knowledge of Natural Language Processing, Big Data/Cloud technologies, Relational databases, CI/CD Development environments and tools, and Agile development methodology. Work with data scientists, machine learning engineers, software engineers and quality assurance engineers to provide guidance and direction ensuring that the team's work is aligned to the bank's objectives. Telecommuting from within the United States permitted pursuant to Company policy.Minimum Requirements: Bachelor's degree, or its equivalent, in Computer Science or a related field; plus 5 years of experience as a Software Developer or any other occupation/title providing relevant experience. Alternative Requirements: Master's degree or its equivalent, in Computer Science or a related field; plus 3 years of experience as a Software Developer or any other occupation/title providing relevant experience. Must have: Demonstrated experience designing, developing, testing, debugging, and supporting cognitive microservices to operationalize and productize deployment of resulting models and cognitive software solution, utilizing machine learning and artificial intelligence technologies; proven ability to use statistical analysis, ML algorithms to develop Data Analysis pipelines to analyze large sets of data to identify trends that can help improve the bank's operations, customer experience and overall performance; proven ability to collaborate effectively with other teams to design and implement data-driven solutions that improve business processes and outcomes; and demonstrated experience applying knowledge of Natural Language Processing, Big-Data/Cloud technologies, Relational databases, CI/CD Development environments and tools, and Agile development methodology.To apply to this position, you must click the "Apply" button on this page and complete the online application. An EOE.#LI-DNISalary Range: $157,643 - $180,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Application Development Lead (a/k/a Software Engineering & Development) (State Street Bank and Trust Company; Boston, MA): Serves as senior lead across multiple front office project and data delivery initiatives, working on new technologies and innovative solutions for the business. Analyzes, designs, develops software applications to support Company. Controls and/or provides solutions to single and/or multiple organizations, with minimal management guidance. Provides technical expertise in analyzing, designing, estimating, and developing software applications to project schedule. Provides technical subject matter expertise in reviewing, analyzing, and resolving complex issues. Responsible for resolution, communication, and escalation of critical technical issues. Prepares user and systems documentation as needed. Identifies and recommends Industry best practices. Manages other more junior application developers.Minimum requirements: Bachelor's degree or equivalent degree in Computer Science, Computer Engineering or related technical field; and 7 years of experience as an Application Developer or in another occupation/title providing related experience. Must have: Proven ability to work in a team of agile developers and ability to provide agile status notes on day-to-day project tasks; proven experience working on complex deadline driven projects with minimal supervision; proven ability to design/develop with minimum requirements by effectively coordinating activities between business analysts, scrum leads, developers and managers; strong hands-on experience in Java, HTML, JSON, Microservices, PL/SQL; solid ability with messaging technologies such as Kafka and MQ; demonstrated end-to-end understanding of software architecture, design, development and implementation; proven experience with continuous integration and build process, test automation and deployment; strong written and verbal communication skills; and experience writing, reviewing technology documents including user guides.To apply to this position, you must click the "Apply" button on this page and complete the online application. An EOE.#LI-DNISalary Range: $157,643 - $210,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Product Owner (Cyber Intelligence)Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Cyber Intelligence Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do:Communicate the Intelligence delivery roadmap to our stakeholders and leverage the product vision to inspire the teamsClearly articulate and advocate target persona, customer benefit, and value of features across teamsLeverage Intelligence experience and technical knowledge of how systems work to effectively support engineering teams in delivering valueUtilize strong cybersecurity background, customer research and insights to represent the voice of the customer to the engineering team(s)Incorporate design thinking and analytics to inform product designActively participate in research or design sessions for new featuresContribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteriaLead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teamsPrioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activitiesEnsure the timely delivery of product deliverables by staying abreast of dependencies & impedimentsAct as a technical advisor to the product manager, engineering, and other stakeholdersCollaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremoniesSupport teams through escalation and resolution of impedimentsDrive performance and innovation with data-driven insights and a culture of continuous improvementProactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performingMaintain technical and risk credibility with your own team(s) and with partners across our technology organizationAbout you:You have excellent written & verbal communication skills with a track record of being able to explain complex concepts to diverse audiencesYou believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.You have experience leveraging Threat Intelligence to reduce risk or improve security controlsYou thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscapeYou actively solve for cyber technical challenges in collaboration with engineering and architectureYou are naturally curious and stay on top of emerging trends and threats.You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineersYou seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goalsYou are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metricsYou have strong consulting and analytical skills and a risk management mindsetYou have the ability to foster collaborative, open working relationships with technology partners and other stakeholdersYou demonstrate balanced judgment in decisions and incorporate risk factors accordinglyYou have a strong bias for actionBasic Qualifications: High School Diploma, GED or equivalent certificationAt least 6 years of experience working in cybersecurity or information technologyAt least 3 years of experience in product managementPreferred Qualifications:Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science3+ years of experience solving cyber technical challenges4+ years of experience translating business strategy and analysis into products3+ years of Cyber product owner experience2+ years of experience in technical writingExperience in regulated financial services organizations or tech companies2+ years of hands-on JIRA and Confluence experience1+ year of experience with MITRE and Cyber Kill Chain Frameworks2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security)?At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).