Pediatric Nurse Salary in Billings, MT

The Sexual Assault Nurse Examiner (SANE) will provide timely, non-judgmental, compassionate care to the sexual assault victim. The SANE exam may include a medical-forensic exam, prophylaxis for pregnancy and sexually transmitted infections, photographic documentation, and referrals for appropriate medical and psychological follow-up, support and participation in legal proceedings.Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Perform a complete medical forensic examination to include completed head to toe medical assessment for trauma, detailed genital/anal examination; Forensic specimen collection and supportive documentation; Photo documentation of bodily and genital/anal injuries with competent documentation. Demonstrates care for the patient, not just for evidence collection purposes.• Assess patient for mandatory reporting status and report when appropriate.• Maintain chain of custody and adhere to evidence guidelines.• Ensures patient/medical record confidentiality (HIPPA).• Cleans and sanitizes SANE room upon completion of exam.• Participates in periodic case review to include documentation and photographs.• Maintains clinical education hours relevant to sexual assault or forensics.• Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Demonstrates collaborative, supportive, and caring behaviors in communication with patient's families, visitors, and the interdisciplinary care team.• Consideration is given to the appropriateness of care based on the population specific needs of the patient.• Performs other duties as assigned or needed to meet the needs of the department/organization.Knowledge, Skills and Abilities • Billings Clinic policies and procedures, both organizational and departmental• Billings Clinic Code of Business Conduct• Billings Clinic Corporate Compliance Program• HIPAA and confidentiality requirements• Customer service techniques and Personal Service Excellence (PSE) skills• Regulatory standards (i.e., Joint Commission, OSHA, Patient Safety Standards, etc.)• Computers and electronic applications• Nursing practices, planning and assessment within scope of practice• American Nurse's Association (ANA) Code of Ethics• Patient safety standards• Interpersonal communication• Collection and analysis of information to develop evidence-based plans of care related to specific interventions and goals.• Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric• Communicate clearly and effectively, both verbal and written• Utilize time management concepts and maximize time effectively• Work effectively with interdisciplinary care team• Give attention to detail when planning and performing professional nursing care, resolving patient/resident care problems and dealing with patients and their families while working with frequent interruptions and competing priorities• Respond calmly and professionally when dealing with difficult or emergency and traumatic situations• Maintain flexibility to adapt to a variety of workload assignments• Lift, push and pull 50 pounds unassisted• Resourcefulness and compassion in dealing with emergency and traumatic situations• Practices within the scope of RN licensureMinimum QualificationsEducation • 2 Year / Associates Degree (ASN) - Associate (or Diploma) RNs hired into this position must commit to completing their Bachelor of Nursing degree within 4 years of their date of hire. Billings Clinic will help support the cost through financial assistance.• Preferred - 4 Year / Bachelors Degree (BSN)Experience• Two years of RN experienceCertifications and Licenses • Current Montana state license as a registered nurse, or compact nursing license with ability to obtain a MT RN license within 90 days of hire date• SANE-A/SANE-P certifications after two years of practice within 2 years of hire• Healthcare Provider CPR Certification required• Individual or employment-based malpractice insurance (1,000,000/6,000,000)• Successful completion of recommended clinical components to minimally include:• Completed International Association of Forensic Nurses (IAFN) Adult /Adolescent Sexual Assault Nurse Examiner Course (41 hours)• Completion of IAFN Pediatric/Adolescent Sexual Nurse Examiner (40 hours)• Speculum training competence /check off• Shadowing an experienced SANE for 2-3 exams, and then being shadowed by an experienced SANE for 2-3 exams.• Proficient use of all equipmentOther Requirements• Forty-eight (48) hours of call a month in 12-hour increments; this may include weekends at times. • One - 12-hour call shift during a holiday such as Christmas, Thanksgiving, New Year's etc. • Actively engaged in regularly conducting SANE exams with no lapse of greater than six (6) months

May be eligible for $3,000 sign on incentiveMay be eligible for relocation assistanceMay be eligible for tuition loan reimbursementUnder general supervision, utilizes the nursing process of assessment, planning, implementation and evaluation, and theoretical/clinical skills in the promotion/maintenance of health. Incorporates evidence-based nursing practices consistent with national standards and which support quality outcomes. Assumes responsibility and accountability for the quality of nursing care. Directs the plan of care while maintaining professionalism.Essential Job Functions • Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. • Utilizes a holistic approach and evidence-based nursing practices, supported by nursing research. Incorporates the nursing process into the goal-directed plan of care for the patient. Collaborates with the interdisciplinary care team to execute a plan of care appropriate to the needs of the patients. • Plans, organizes, implements, evaluates/triages and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies and procedures. • Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action. • Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status. • Utilizes performance improvement principles to assess and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care. • Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements. • Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team. • Performs other duties as assigned or needed to meet the needs of the department/organization. • Successful completion of the PEARS (Pediatric Emergency, Assessment and Stabilization) course to be completed within 9 months of employment if treating pediatric patients Knowledge, Skills, and Abilities • Billings Clinic policies and procedures both organizational and departmental • Billings Clinic Code of Business Conduct • Billings Clinic Corporate Compliance Program • HIPAA and confidentiality requirements • Customer service techniques and Personal Service Excellence (PSE) skills • Regulatory standards (i.e., Joint Commission, OSHA, Patient Safety Standards, etc.) • Computers and electronic applications • Nursing practices, planning and assessment within scope of practice • American Nurse's Association (ANA) Code of Ethics • Patient safety standards • Interpersonal communication • Collection and analysis of information to develop evidence-based plans of care related to specific interventions and goals. • Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric • Communicate clearly and effectively, both verbal and written • Utilize time management concepts or to maximize time effectively • Work effectively with interdisciplinary care team • Assure attention to detail when planning and performing professional nursing care, resolving patient/resident care problems, and dealing with patients and their families, while working with frequent interruptions and competing priorities • Respond calmly and professionally when dealing with difficult or emergency situations • Maintain flexibility to adapt to a variety of workload assignments • Lift, push and pull 50 pounds unassisted • Resourcefulness in dealing with emergency situations • May be required to float to other clinic areas for varying periods of time • Practices within the scope of Registered Nurse licensure

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Medical Assistant Essential Job Functions•Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Additional Essential Functions for Level II and III - Refer to Department Grid• Assists physicians and non-physician providers in preparing for minor procedures and physical exams.• Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, ear lavage, splints and casts, etc.• Administers medications and immunizations according to department approved grid and guidelines; once department requirements and required training have been met.• Additional Essential Functions for Level III - Refer to Department Grid• Administers medications and immunizations according to department approved grid and guidelines, which may include pediatric patients; once department requirements have been met.• Required to assist in 3 medical assistant training events per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• Required to precept with a minimum of 5 externs per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• May perform advanced skills for department if all training has been completed and competency achieved (please refer to department specific grid).• Point of Care Testing Trainer or Specialized Training specific to department; i.e. Wound Vac, Vein Procedures• Additional essential Functions for Level IV - Refer to Department Grid• Administers medications same as previous levels specific to department grid and guidelines and additional injections as indicated on department specific grid. (Patient Care; Patient Care, Injections)• Health coaching , Clinic Float, Training Lead, Yellow Belt• Participates in maintaining and/or building training modules using evidence based best practice for medical assistants• Assisting with process improvements as related to the clinical setting.• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safety• Computer applications• Refer to Department Grid specific to Level I• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilities• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Service Recovery• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the department• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPLPN Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Participates in the development of the strategy of care in collaboration with other members of the healthcare team by providing data; identifying priorities; setting realistic and measurable goals; identifying measures to maintain comfort, support human functions and response and maintain an environment conducive to well-being; and provide health teaching.• Implements and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies & procedures and according to scope of license.• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status.• Utilizes performance improvement principles and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.• Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team.•Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Performs other duties as assigned or needed to meet the needs of the department/organization.Medical Assistant Minimum QualificationsEducation• High school diploma or GED/equivalentExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Certifications and Licenses• CPR - at hireLPN Minimum QualificationsEducation• Graduate of an approved licensed practical nursing programCertifications and Licenses• Current state license as a practical nurse requiredThese positions are sign-on incentive eligible!!

Under general supervision, utilizes the nursing process of assessment, planning, implementation and evaluation, and theoretical/clinical skills in the promotion/maintenance of health. Incorporates evidence-based nursing practices consistent with national standards and which support quality outcomes. Assumes responsibility and accountability for the quality of nursing care. Directs the plan of care while maintaining professionalism.This position may be eligible for sign on incentives, relocation, and tuition loan reimbursement.Essential Job Functions•Utilizing a holistic approach and evidence based nursing practices, incorporates the nursing process into the goal-directed•plan of care for the patient. Collaborates with the interdisciplinary care team to execute a plan of care appropriate to the needs of the patients.•Ensures complete, accurate and timely entry into patient medical record as indicated by patient condition and documentation guidelines, consistent with departmental policies and procedures.•Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.•Maintains appropriate skill/knowledge and application of relevant and commonly used equipment specific to area, pharmacology and laboratory values based on disease process or physiological status.•Utilizes evidence based practice, supported by nursing research, within specialty area.•Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.•Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.•Demonstrates collaborative, supportive, and caring behaviors in communication with patient's families, visitors, and the interdisciplinary care team.•Consideration is given to the appropriateness of care based on the population specific needs of the patient.

THIS POSITION MAY BE ELIGIBLE FOR A $20,000.00 EMPLOYMENT INCENTIVE, RELOCATION, AND TUITION LOAN REPAYMENTLooking for a change of pace or to try something new? Radiology nursing may be for you! What exactly does a radiology nurse do? Radiology nurses assist in a variety of procedures caring for patients from infancy to late adulthood. Modalities covered by radiology nurses include interventional radiology, CT, ultrasound, nuclear medicine, and MRI. Nursing assists physicians in providing moderate sedation for most procedures done in radiology. Common procedures include angiograms with intervention, port placements, mass biopsies, pediatric and adult anesthesia cases, and much more. Patient acuity varies from stable to ICU level of care patients making critical care experience preferred. What's the schedule like? In a typical week a nurse will work 4 10 hour shifts and cover a different modality each day creating a unique variety not easily found in other departments. Taking call is also a part of radiology nursing. A nurse is typically on call once a week, from the end of the shift until the beginning of the next morning, and one weekend every 4-6 weekends (depending on total number of nurses in the department). Nurses also divide up holidays to be on call, typically only 1-2 per year. Under general supervision, utilizes the nursing process of assessment, planning, implementation and evaluation, and theoretical/clinical skills in the promotion/maintenance of health. Incorporates evidence-based nursing practices consistent with national standards and which support quality outcomes. Assumes responsibility and accountability for the quality of nursing care. Directs the plan of care while maintaining professionalism.Essential Job Functions• Utilizing a holistic approach and evidence based nursing practices, incorporates the nursing process into the goal-directed• plan of care for the patient. Collaborates with the interdisciplinary care team to execute a plan of care appropriate to the needs of the patients.• Ensures complete, accurate and timely entry into patient medical record as indicated by patient condition and documentation guidelines, consistent with departmental policies and procedures.• Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Maintains appropriate skill/knowledge and application of relevant and commonly used equipment specific to area, pharmacology and laboratory values based on disease process or physiological status.• Utilizes evidence based practice, supported by nursing research, within specialty area.• Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.• Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Demonstrates collaborative, supportive, and caring behaviors in communication with patient's families, visitors, and the interdisciplinary care team.• Consideration is given to the appropriateness of care based on the population specific needs of the patient.RadiologyExperience in critical care, conscious sedation, interventional radiology, angiography and nuclear medicine experience desirable ACLS and PALS certification required

Under clinical supervision of a physician and direct supervision of the Manager/Director, the Physician Assistant provides general medical care, treatment and health care services to patients within the scope of their licensure and expertise level of the supervising physician.Essential Job Functions• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.• Examines patients and performs comprehensive physical examination, compiles patient medical data including health history and results of physical examination.• Administers or orders diagnostic tests, such as x-ray, laboratory, and other ancillary services as appropriate and differentiates between normal and abnormal information contained in the test results. (Patient Care, Testing Diagnostic Tests)• Performs therapeutic procedures, such as injections, immunizations, suturing, wound care and managing infections within the scope of their licensure and the expertise level of the supervising physician. (Patient Care, Procedures, Midlevel Scope of Practice)• Formulates diagnosis of medical problem, develops, implements and monitors patient care plans, records progress notes and assists in the provision of continuity of care; conferring with the supervising physician as necessary and/or appropriate. (Patient Care, Treatment plan, Patient Care Plan)• Instructs and counsels patients and families regarding compliance with prescribed therapeutic regimens. (Education, Patient, Educates Patient)• Refers patients to other health care providers and appropriate sources of care as necessary.• Participates in on-call rotations and off hour rounding as it pertains to the specific department. (working condition)• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements; acquires knowledge and skills essential to incorporating into practice proven new evaluation/treatment modalities.• Utilizes performance improvement principles to assess and improve quality; participates in the continued program development and marketing of service line.• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.• Performs other duties as assigned or needed to meet the needs of the department/organization.

The Pediatric Certified Diabetic Educator should have a broad knowledge base in diabetes care. This position is responsible for facilitating the education management of patients with newly diagnosed or poorly controlled diabetes from point of entry into Billings Clinic through the continuum of care. The strength of the role is in education and active collaboration with the multidisciplinary team and physicians to promote quality patient care. The Pediatric Certified Diabetic Educator promotes effective utilization; monitors health care resources and assumes a leadership role with the multidisciplinary team to achieve optimal clinical, financial and resource outcomes. This position develops and provides education to Billings Clinic staff, patients, as well as to care providers and family member of diabetics.Essential Job Functions•Supports and practices the mission and philosophy of Billings Clinic, Care Management and the Diabetes program.•Education. Provides education to patients and families based on their specific needs including new patient education, injection and pump skills, training and troubleshooting and sick day management. Provides and coordinates education to nurses for disease related technology. Facilitates local and regional diabetes education for coordination of care between care providers of children with diabetes (school nurses, foster families, regional CDEs, etc.)•Quality Improvement. Identifies issues, purposes solutions and reviews findings of monitoring and evaluation activities Accountable for oversight, planning, implementation and evaluation of the American Diabetes Association Educationally Recognized Diabetes Self-Management Education Program for Billings Clinic for pediatric patients. Acts as a change agent by participating in work re-design projects. Participates in maintaining•Professional Development. Develop, implement and monitor policies/procedures of care related to diabetes patients and blood glucose monitoring protocols. Proactively support staff by advancing competence of diabetes care through education development•Assessment. Gathers timely information from patient, family, medical team, medical record and other key resources. Anticipates needs based on reason for admission and discharge needs. Interacts and educates patients, families and public. Considers legal issues: Guardianship, care providers. Reassesses patient as needs change or dictate. Initial chart review (prior to assessment) and concurrent chart reviews. Identifies physical, psychological and spiritual needs and incorporates them into the plan of care. Encourage use of blood glucose protocols. Attend Diabetes Rounds as designated by the program director•Planning: Formulation of Discharge Plan. Attend scheduled Diabetes Team meetings. Demonstrates timely intervention. Demonstrates creativity when needed. Considers resources available. Collaborates with physician(s) and other appropriate resources on treatment goals, projected length of stay, and discharge plan. Advocates for patient and family (care conferences, health care team meetings). Facilitates patient care conferences as needed. Reviews physician orders. Ensures compliance/accuracy with discharge plan. Make follow-up appointments for Diabetes Clinic as needed.•Implementation: Patient Care Coordinator. Interacts with community resources/networks. Demonstrates knowledge of community resources. Ensures confidentiality. Ensures services appropriate for age/level of care. Monitors clinical pathways and collects appropriate data as dictated. Educates and trains staff for management of diabetes patients.•Evaluation: Matches plan to patient/family physical, emotional, resource, and safety needs. Identifies risk management issues and communicates to supervisor/Risk Management Department. Communicates variances in discharge plan to patient, family and medical team.•Interdisciplinary Team Participation: Incorporates team recommendations into plan. Ensures discharge needs are addressed and consensus reached. Incorporates clinical pathways info as appropriate/available. As delegated by the health care team, provides patient care and treatments according to scope of RN license, adhering to policy and procedures; documentation is concise and thorough.•Documentation. Contents thorough and timely. Reflects plan, limitations, patient choice, legal considerations, family input, and education. Meets Cerner and other department/organizational/ professional documentation standards.•Facility Compliance//HIPAA/QI/PRO. Participates in interdepartmental collaboration. Develops/implements processes/protocols and promotes changes as organizational needs dictate. Participates in process to ensure compliance and monitors knowledge of requirements. Reports needs/noncompliance issues. Completes assigned projects/duties. Assists in maintaining .•Utilization Review. Demonstrates resource management. Demonstrates cost effectiveness. Provides timely interventions. Collaborates with care management team members. Monitors patient care to avoid redundancy, duplication or fragmentation.•Professional Accountabilities. Demonstrates care Management standards. Participates in committees/unit involvement. Participates in and/or seeks out continuing education opportunities to maintain Diabetes Certification once attained.•Safety. Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.•Performs other duties as assigned or needed to meet the needs of the department/organization

Medical Assistant may be eligible for a $2000 sign-on incentiveLPN may be eligible for a $3000 sign-on incentive, tuition loan repayment and relocation assistanceUnder general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Medical Assistant Essential Job FunctionsNo experience required for Level I Medical Assistant. Applicants with current Medical Assistant certification will be considered for Level II Medical Assistant•Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Additional Essential Functions for Level II and III - Refer to Department Grid• Assists physicians and non-physician providers in preparing for minor procedures and physical exams.• Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, ear lavage, splints and casts, etc.• Administers medications and immunizations according to department approved grid and guidelines; once department requirements and required training have been met.• Additional Essential Functions for Level III - Refer to Department Grid• Administers medications and immunizations according to department approved grid and guidelines, which may include pediatric patients, once department requirements have been met.• Required to assist in 3 medical assistant training events per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• Required to precept with a minimum of 5 externs per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• May perform advanced skills for department if all training has been completed and competency achieved (please refer to department specific grid).• Point of Care Testing Trainer or Specialized Training specific to department, i.e. Wound Vac, Vein Procedures• Additional essential Functions for Level IV - Refer to Department Grid• Administers medications same as previous levels specific to department grid and guidelines and additional injections as indicated on department specific grid. (Patient Care; Patient Care, Injections)• Health coaching, Clinic Float, Training Lead, Yellow Belt• Participates in maintaining and/or building training modules using evidence based best practice for medical assistants• Assisting with process improvements as related to the clinical setting.• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safety• Computer applications• Refer to Department Grid specific to Level I• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilities• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Service Recovery• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the department• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPLPN Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Participates in the development of the strategy of care in collaboration with other members of the healthcare team by providing data; identifying priorities; setting realistic and measurable goals; identifying measures to maintain comfort, support human functions and response and maintain an environment conducive to well-being; and provide health teaching.• Implements and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies & procedures and according to scope of license.• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status.• Utilizes performance improvement principles and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.• Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team.•Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Performs other duties as assigned or needed to meet the needs of the department/organization.Medical Assistant Minimum QualificationsEducation• High school diploma or GED/equivalentExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Certifications and Licenses• For Level II Medical Assistant: Certified/Registered Medical Assistant requiredLPN Minimum QualificationsEducation• Graduate of an approved licensed practical nursing programCertifications and Licenses• Current state license as a practical nurse requiredOr an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.