Nursing Assistant Salary in Billings, MT

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Cross-Training on Information/ SPECIFIC Systems• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safety• Computer applications• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilities• Interpersonal Skills• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the department• Fiscal Responsibility• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.)• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPMinimum QualificationsEducation• High School or GEDExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Certifications and Licenses• CPR• Required to obtain certification or registration within fifteen (15) months of hire through organizations approved by Billings Clinic. If coming from a medical assisting program; must be obtained within 6 months of program completion.

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Medical Assistant Essential Job Functions•Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Additional Essential Functions for Level II and III - Refer to Department Grid• Assists physicians and non-physician providers in preparing for minor procedures and physical exams.• Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, ear lavage, splints and casts, etc.• Administers medications and immunizations according to department approved grid and guidelines; once department requirements and required training have been met.• Additional Essential Functions for Level III - Refer to Department Grid• Administers medications and immunizations according to department approved grid and guidelines, which may include pediatric patients; once department requirements have been met.• Required to assist in 3 medical assistant training events per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• Required to precept with a minimum of 5 externs per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• May perform advanced skills for department if all training has been completed and competency achieved (please refer to department specific grid).• Point of Care Testing Trainer or Specialized Training specific to department; i.e. Wound Vac, Vein Procedures• Additional essential Functions for Level IV - Refer to Department Grid• Administers medications same as previous levels specific to department grid and guidelines and additional injections as indicated on department specific grid. (Patient Care; Patient Care, Injections)• Health coaching , Clinic Float, Training Lead, Yellow Belt• Participates in maintaining and/or building training modules using evidence based best practice for medical assistants• Assisting with process improvements as related to the clinical setting.• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safety• Computer applications• Refer to Department Grid specific to Level I• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilities• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Service Recovery• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the department• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPLPN Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Participates in the development of the strategy of care in collaboration with other members of the healthcare team by providing data; identifying priorities; setting realistic and measurable goals; identifying measures to maintain comfort, support human functions and response and maintain an environment conducive to well-being; and provide health teaching.• Implements and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies & procedures and according to scope of license.• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status.• Utilizes performance improvement principles and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.• Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team.•Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Performs other duties as assigned or needed to meet the needs of the department/organization.Medical Assistant Minimum QualificationsEducation• High school diploma or GED/equivalentExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Certifications and Licenses• CPR - at hireLPN Minimum QualificationsEducation• Graduate of an approved licensed practical nursing programCertifications and Licenses• Current state license as a practical nurse requiredThese positions are sign-on incentive eligible!!

This position may be eligible for a $2000 sign-on incentiveUnder general supervision of a licensed Nurse assists in the delivery of patient/resident care. Works collaboratively with the interdisciplinary care team to meet the physical, psychosocial, educational and spiritual needs of the patient/resident and family.Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. • Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient. • Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding. • Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action. • Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Supports the Magnet Model of quality nursing care. • Demonstrates collaborative, supportive, and caring behaviors in communication with patients/residents, families, visitors, and the interdisciplinary care team. • Acts as a resource, role model and mentor. Responds to questions and assists with problem resolution. • Takes responsibility for identification of own growth and development needs; meets all system and departmental educational and continuing education requirements. • Performs all other duties as assigned or as needed to meet the needs of the department/organization. • For level II: Completes yearly level II competency checklist.Minimum QualificationsEducation• High school diploma or equivalentExperience• Six months clinical experience in a health care institution performing patient/resident care, preferred Certifications and Licenses• Certified Nursing Assistant• CPR Certification

This position may be eligible for a $2000 sign-on incentive***Please note, you will be considered for the following units and may receive offers for one or more of them: Inpatient Cancer CareInpatient Ortho NeuroInpatient MedicalInpatient SurgicalNursing Resources (Float Pool)Under general supervision of a licensed Nurse assists in the delivery of patient/resident care. Works collaboratively with the interdisciplinary care team to meet the physical, psychosocial, educational and spiritual needs of the patient/resident and family.Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient.• Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding.• Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Supports the Magnet Model of quality nursing care.• Demonstrates collaborative, supportive, and caring behaviors in communication with patients/residents, families, visitors, and the interdisciplinary care team.• Acts as a resource, role model and mentor. Responds to questions and assists with problem resolution.• Takes responsibility for identification of own growth and development needs; meets all system and departmental educational and continuing education requirements.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• For level II: Completes yearly level II competency checklist.Minimum QualificationsEducation• High school diploma or equivalentExperience• Six months clinical experience in a health care institution performing patient/resident care, preferred Certifications and Licenses• Certified Nursing Assistant• CPR Certification

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Essential Job FunctionsSupports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.Orders and maintains clinical and office supplies and equipment as directed.Maintains patient files, records and other information. Adheres to confidentiality requirements.Compiles statistical data for reports as directed.Attends required meetings and participates in committees as requested.Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.Performs all other duties as assigned or as needed to meet the needs of the department/organization.Cross-Training on Information/ SPECIFIC SystemsProficient in basic patient care and treatment, planning and evaluating according to job description and MA levelCompetent to perform routine, non-complex aspects of patient care, treatments and proceduresSafe pharmaceutical handling requirements and guidelinesApplication of personal protective equipment (PPE) for patient and staff safetyComputer applicationsAnalytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient careRefers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care providerPractices according to Billings Clinic MA job description, guidelines and physician judgmentWork is performed under the direct supervision of a physicianWork is performed independently in accordance with assigned schedules and operating proceduresAssumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician providerExpected to prioritize all aspects of job performanceDemonstrates personal accountability in all facets of role responsibilitiesInterpersonal SkillsInterpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patientAbility to utilize and apply PSE skillsCommunication with patient on expectations, e.g. being late for scheduled appointment, wait timesAble to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cardsWork with leadership on service recovery as neededMedical Terminology (available through LMS)Process Improvement / Quality Assurance /Risk ManagementAdheres to patient safety goals and standardsParticipates in Process Improvement or Risk related activities within the departmentFiscal ResponsibilityParticipates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's timeOn-Call ResponsibilityBasic laboratory specimen handling and processing (urinalysis, blood sugars, etc.)Safe pharmaceutical handling requirements and guidelinesDemonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with proceduresAdminister Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAP

Full-time openings Day, Evening, and Night shifts available   Sweetwater Retirement Communities is hiring for a Nursing Assistant to be responsible for providing basic care to residents and assisting them in daily living activities.  The Nursing Assistant (NA) must possess excellent people skills and the ability to be compassionate and enjoy helping others. The NA provides care to residents which may include personal hygiene, dressing, housekeeping, laundry, social-recreational activities, meal services and other duties and services as assigned within the community. The NA collaborates and assists in supporting the entire nursing department, other departments, medical professionals, consultants, residents and families in an efficient and economic manner to enable each resident to attain or maintain the highest practical physical, mental, and psycho-social well-being.     Sweetwater Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.   By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.   Are you one of the ‘right people’?  If so, APPLY TODAY!   What we offer:  PTO (Paid Time Off) Various coverage levels for Medical, Dental, and Vision Insurance Plans 401k Retirement plans plus a generous company match Employee Assistance Program (EAP) Company paid Life InsuranceAt Sweetwater, vaccines are a choice And best of all, you get to work with our amazing STAFF and RESIDENTS!   What we're looking for:  Experience in a long-term care or assisted living environment is preferred. Current certification as a Nursing Assistant or State Trained Nursing Assistant per state regulations. Maintain CPR/First Aid certification per state regulations. Knowledge of Alzheimer’s Disease, other dementias and related memory impairments is preferred. Demonstrates ability to work as a team. Able to work varying hours and weekends and holidays on a rotating basis.   To learn more about this position, and more great opportunities, please visit us at: https://primroseretirement.com/primrose-careers-culture/

Under general supervision, the incumbent in this position will work in one or more of the primary areas within the Laboratory Department to include Processing, Cytology, Histology, Microbiology, Blood Bank, Hematology, Chemistry and/or Inventory Control. Responsible to assist Laboratory Staff in accordance with established procedures for specimen receipt and testing. Performs laboratory duties as instructed by Laboratory Leadership. ## Additional characteristics for the Lead Role: Acts as a lead for an assigned area of department, including assisting with the day to day operations of the department, responsible for quality control and regulatory readiness of department. Essential Job Functions•Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.•Processes and accessions samples according to established policies and procedures.•Assists with inventory management including stocking, ordering and monitoring to ensure adequate supplies to meet business needs within the assigned section of the laboratory (Cytology, Histology, Processing, Sendouts, Hematology, Microbiology, Blood Bank, etc.)•Performs waived laboratory testing and specimen processing within scope of practice.•Provides administrative/clerical support for the departments including maintaining accurate record systems, requisitions, quality control data, patient results, and workflow documentation. Understands and demonstrates appropriate communication of Private Health Information.•Assist pathologists and physicians, including collecting and transporting specimens, preparation of bone marrow specimens and/or fine needle aspiration/fine needle biopsies, preparing slides, maintaining integrity of specimens, and disposal of specimens according to procedure.•Answers multi-line telephones and responds to the majority of all incoming calls before transferring to alternate resources. Responds to questions from patients, physicians and other reference labs and provides routine information, collection and testing procedures, specimen processing, turn around times, result reporting and reference lab availability. Also responds to non-routine questions regarding what steps need to be taken to rectify a situation when the integrity of a sample/specimen has been compromised.•Facilitates result reporting. Results may be called to physician's office, faxed or mailed depending on orders and situation.•Monitors all label printers and fax machines for incoming orders. Responsible for ensuring printers and faxes are maintained in good working order due to the critical nature of information being received. Acts as a resource in resolving printer and fax related function problems, maintenance and form loading.•Responsible for checking and verifying the integrity/quality of the specimens to ensure appropriate specimen volumes, packaging, etc. Assumes responsibility for initiating follow-up action necessary to prevent and/or resolve problem scenarios and coordinates as appropriate with other departments, management, etc.•Coordinates specimen mail-outs to reference laboratories. Duties include decisions regarding how to draw sample/specimen, timing of draw, appropriate preparation of the sample/specimen, timing of mailing, selecting appropriate reference lab for processing as outlined in laboratory policies and procedures and tracking and planning the appropriate transportation mode.•Maintains inventory management including order entry in Lawson, stocking and monitoring to ensure adequate supplies to meet the business needs for all areas within the Laboratory department and reference laboratory. Uses the correct cost center and General Ledger numbers.•Dispatches and monitors the phlebotomy staff to maintain efficient response and turnaround times on hospital specimen orders.•Receives specimens from the laboratory runners, phlebotomy staff, pneumatic tube system and external clients. Utilizes judgment to determine if sample/specimen is appropriate for testing according to established guidelines or if a redraw will be necessary. Initiates specimen preparation and processing. Utilizes appropriate equipment (i.e. track system, centrifuge), prepares spin-offs, aliquots, cassettes, blocks and slides and distributes to the appropriate area of the laboratory for final processing. Monitors printers for STAT orders from the nursing units.•Responsible for set-up, basic maintenance and records of work stations; filling staining stations, imagers, cleaning work areas, emptying garbage, cleaning of track, checking temperatures of refrigerators and freezers, cleaning of centrifuges, monitoring courier contact points, creating cassettes, changing fluids and paraffin, etc.

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Cross-Training on Information/ SPECIFIC Systems• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safetyComputer Applications• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilitiesInterpersonal Skills• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the departmentFiscal Responsibility• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and • equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.)• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPMinimum QualificationsEducation• High School or GED/equivalentExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferredCertifications and Licenses• CPR - At hire

Medical Assistant may be eligible for a $2000 sign-on incentiveLPN may be eligible for a $3000 sign-on incentive, tuition loan repayment and relocation assistanceUnder general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Medical Assistant Essential Job FunctionsNo experience required for Level I Medical Assistant. Applicants with current Medical Assistant certification will be considered for Level II Medical Assistant•Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.• Orders and maintains clinical and office supplies and equipment as directed.• Maintains patient files, records and other information. Adheres to confidentiality requirements.• Compiles statistical data for reports as directed.• Attends required meetings and participates in committees as requested.• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.• Performs all other duties as assigned or as needed to meet the needs of the department/organization.• Additional Essential Functions for Level II and III - Refer to Department Grid• Assists physicians and non-physician providers in preparing for minor procedures and physical exams.• Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, ear lavage, splints and casts, etc.• Administers medications and immunizations according to department approved grid and guidelines; once department requirements and required training have been met.• Additional Essential Functions for Level III - Refer to Department Grid• Administers medications and immunizations according to department approved grid and guidelines, which may include pediatric patients, once department requirements have been met.• Required to assist in 3 medical assistant training events per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• Required to precept with a minimum of 5 externs per year (could be less if organizational needs change and also depends on amount of medical assistants in department).*• May perform advanced skills for department if all training has been completed and competency achieved (please refer to department specific grid).• Point of Care Testing Trainer or Specialized Training specific to department, i.e. Wound Vac, Vein Procedures• Additional essential Functions for Level IV - Refer to Department Grid• Administers medications same as previous levels specific to department grid and guidelines and additional injections as indicated on department specific grid. (Patient Care; Patient Care, Injections)• Health coaching, Clinic Float, Training Lead, Yellow Belt• Participates in maintaining and/or building training modules using evidence based best practice for medical assistants• Assisting with process improvements as related to the clinical setting.• Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level• Competent to perform routine, non-complex aspects of patient care, treatments and procedures• Safe pharmaceutical handling requirements and guidelines• Application of personal protective equipment (PPE) for patient and staff safety• Computer applications• Refer to Department Grid specific to Level I• Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care• Refers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care provider• Practices according to Billings Clinic MA job description, guidelines and physician judgment• Work is performed under the direct supervision of a physician• Work is performed independently in accordance with assigned schedules and operating procedures• Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician provider• Expected to prioritize all aspects of job performance• Demonstrates personal accountability in all facets of role responsibilities• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient• Ability to utilize and apply PSE skills• Service Recovery• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards• Work with leadership on service recovery as needed• Medical Terminology (available through LMS)• Process Improvement / Quality Assurance /Risk Management• Adheres to patient safety goals and standards• Participates in Process Improvement or Risk related activities within the department• Participates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's/non-physician provider's time• On-Call Responsibility• Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.• Safe pharmaceutical handling requirements and guidelines• Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with procedures• Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPLPN Essential Job Functions• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.• Participates in the development of the strategy of care in collaboration with other members of the healthcare team by providing data; identifying priorities; setting realistic and measurable goals; identifying measures to maintain comfort, support human functions and response and maintain an environment conducive to well-being; and provide health teaching.• Implements and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies & procedures and according to scope of license.• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.• Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status.• Utilizes performance improvement principles and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.• Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team.•Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.• Performs other duties as assigned or needed to meet the needs of the department/organization.Medical Assistant Minimum QualificationsEducation• High school diploma or GED/equivalentExperience• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Certifications and Licenses• For Level II Medical Assistant: Certified/Registered Medical Assistant requiredLPN Minimum QualificationsEducation• Graduate of an approved licensed practical nursing programCertifications and Licenses• Current state license as a practical nurse requiredOr an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Under clinical supervision of a physician and direct supervision of the Manager/Director, the Physician Assistant provides general medical care, treatment and health care services to patients within the scope of their licensure and expertise level of the supervising physician.Essential Job Functions• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.• Examines patients and performs comprehensive physical examination, compiles patient medical data including health history and results of physical examination.• Administers or orders diagnostic tests, such as x-ray, laboratory, and other ancillary services as appropriate and differentiates between normal and abnormal information contained in the test results. (Patient Care, Testing Diagnostic Tests)• Performs therapeutic procedures, such as injections, immunizations, suturing, wound care and managing infections within the scope of their licensure and the expertise level of the supervising physician. (Patient Care, Procedures, Midlevel Scope of Practice)• Formulates diagnosis of medical problem, develops, implements and monitors patient care plans, records progress notes and assists in the provision of continuity of care; conferring with the supervising physician as necessary and/or appropriate. (Patient Care, Treatment plan, Patient Care Plan)• Instructs and counsels patients and families regarding compliance with prescribed therapeutic regimens. (Education, Patient, Educates Patient)• Refers patients to other health care providers and appropriate sources of care as necessary.• Participates in on-call rotations and off hour rounding as it pertains to the specific department. (working condition)• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements; acquires knowledge and skills essential to incorporating into practice proven new evaluation/treatment modalities.• Utilizes performance improvement principles to assess and improve quality; participates in the continued program development and marketing of service line.• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. • Performs other duties as assigned or needed to meet the needs of the department/organization.