Customer Experience Manager Salary in Baton Rouge, LA

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

What you'll do atPosition Summary...What you'll do...Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs. Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards. Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community. Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing Company programs and strategic initiatives; and directing the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records. Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment. Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Completion of 2 or more years' of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervising AssociatesPrimary Location...10444 N MALL DR, BATON ROUGE, LA 70809-4835, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Eurofins Test America is searching for a Business Development Manager in Baton Rouge, LA The Business Development Manager (BDM) is responsible for establishing and executing plans to monitor and manage growth for house accounts. The book value of house accounts will be determined based on the Region they are assigned. The BDM evaluates and assists with preparation of bids and proposals for new business opportunities. The BDM will consistently act in the best interest of Eurofins TestAmerica and exhibit professional behavior and performance with both internal and external clients. Eurofins TestAmerica and the BDM are committed to grow the business through a Client First culture that will provide exemplary client service. Please refer to the Client First Service Guidelines for Client- facing staff. Business Development Manager responsibilities include, but are not limited to, the following : Lead team, schedule, and train employees Ensure adherence to highest quality and efficiency standards in laboratory operations Ensure coverage and performance Foster morale and teamwork The primary duties of the BDM are to retain and grow house account revenue for the region. Evaluate incoming bids and proposals for best fit within the Company. Assist CSMs and SDs with quote preparation and RFP responses for the region. Assist in project start up meetings to ensure project objectives are successfully met, and hand off project detail to assigned Project Manager(s) and Account Executives. Assist with the placement of new work opportunities to effectively balance capacity utilization across the network. Provide general sales support to Sales Directors (SD's), Account Executives (AEs) and Regional Account Managers (RAMs) for business development activities. Assist in the preparation of proposals and quotes for new business opportunities. Work closely with management on pricing strategies and price trend analysis for the region. Responsible for monitoring pending pricing and quotes and will drive follow-up with the sales team and clients. Compile and interpret Bid Activity Report. Primarily responsible for incoming cold calls regarding business development activities within the region, coordinating with sales teams and processing requests. Provide administrative support to assigned SD region. Support the sales team and Project Management Group in responding to client needs in any way required. Facilitate client conflict resolution when issues are raised to a level beyond the Project Management staff. Attend or represent house accounts at Business Team meetings and conference calls as required. Compile and interpret receipts forecast to show near term business trends. Work closely with RAMs to facilitate leads, inquiries and quote generation. Monitor current accounts receivable status by AE and Project Manager and assign action items to aging accounts. Work in conjunction with marketing and SDs for follow-up on leads generated from marketing campaigns, webinars and direct mail. Liaison to sales and marketing teams to coordinate pre and post follow-up business development activities from tradeshows and conventions. Will use sales CRM tool as primary system for documenting and tracking all business development activities. Will participate and be a part of all training and development activities to support customer base and sales teams in region. Work on national account rollout and follow-up campaigns as defined by SD and National Account team Will take on special projects as assigned by SD. The ideal candidate would possess : Strong leadership, initiative, and teambuilding skills Knowledge of business principles Method application for frequently requested methods Understanding of client markets Experience with financial statements and measures Strong LIMS understanding and/or computer background to understand LIMS applications Proficiency of sales CRM tool Strong management skills Effective written and verbal communication skills Marketing skills Conflict resolution skills Proven client service skills (See ClientFirst Service Guidelines for Client-facing Staff) Ability to handle multiple details and changing priorities Delivery of effective presentations to clients Ability to manage client issues and conflicts Experience with Material and Equipment Use Personal protective equipment when in laboratory areas Strong computer, scientific, and organizational skills Excellent communication (oral and written) and attention to detail Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies Basic Minimum Qualifications : BS/BA in Chemistry/Sciences, (Business Management, Marketing, or equivalent experience may substitute for degree) Minimum 3 years client relationship or customer service experience 1-2 years bench level Chemistry experience preferred Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional hours as needed. Candidates currently living within a commutable distance of Baton Rouge, LA are encouraged to apply. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. To learn more about Eurofins, please explore our website www.eurofinsus.com . Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Site Procurement Manager for the Amazon Fulfillment Center team, you will own the site’s indirect procurement operation responsibilities, including forecasting, inventory management, purchase order management and Vendor management of 3rd party service providers. You will lead supplier management KPI and metrics reporting, and work with stakeholders to find and understand deviation and improvement areas. You will provide procurement leadership and align with the building leadership team to drive efficiencies and improvements at the site(s).MAIN RESPONSIBILITIES:· In partnership with the Procurement Operations Manager, provide procurement operations support for the fulfillment center, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, supplier management, procurement transaction and expediting support· Lead team of non-inventory receivers to ensure building has adequate resources and is set up for success· Develop deep knowledge of non-inventory items and align with like buildings to drive best practices· Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network· Develop relationship across the building and network to ensure best practices are being shared and implemented· Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics· Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy· Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions · Work in partnership both internally and with suppliers to develop innovative solutions to provide Procurement support to the Operations network· Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon· Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.· Partner with Category team to manage and maintain supplier scorecards. Partner with AP, Suppliers and various internal teams to ensure timely resolution of vendor payment issues · Support the procurement operations and category management teams· Work is done in a warehouse environment that requires frequent walking around the building. You should feel comfortable working in an environment with varying temperatures as many buildings have dock doors that open throughout shifts. We are open to hiring candidates to work out of one of the following locations:Baton Rouge, LA, USABASIC QUALIFICATIONS- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 1+ years of employee and performance management experience- 3+ years of supply chain experience- 3+ years of supply chain operations experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience with supplier or vendor relationship managementPREFERRED QUALIFICATIONS- Experience in procurement- Experience in Coupa or other financial management/procurement software- Experience with cost accounting- Lean / Six-Sigma knowledge- Must be highly self-motivated and customer-centric- Ability to work with ambiguity- Provide a positive customer experience internally and externallyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Guest Experience Manager(Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Are you prepared to Explore the Possibilities?For over 130 years, Western & Southern Life has served our clients with integrity, driven by a culture of enthusiastic and loyal people from diverse backgrounds. We need Financial Service Staff Managers who want to give back to their community and have the dedication and commitment to help others. Our Financial Service Staff Managers assist our middle market customers by building and managing a savvy team of Financial Service professionals offering a robust portfolio of products. They include life insurance, health insurance, retirement solutions, investment products, and services.As a Staff Manager, you will:Actively recruit, develop, and engage your sales professionals, assuming ultimate accountability for achieving the sales goals established for your staff or Agency.Contribute to the attainment of company goals by developing and executing a strategic business plan and achieving your team's sales objectives.Aggressively pursue acquiring and developing new talent by dedicating time to recruiting and training activities.Uphold the highest standards of industry and professional conduct, ensuring that your team embodies the ethics and values of the company.Compensation & BenefitsCompensation - A salary + override compensation plan that truly rewards results with unlimited earning potential.Benefits - A competitive benefits package, including medical, dental, company-funded pension plan, long-term incentive rewards, and a generous 401(k) match.Training - Comprehensive high-quality training and support.Market - Access to a growing market segment with increasing demand for our products and services.Strength - The backing of a company consistently recognized for its financial stability, operating performance, and over 125+ years of financial strength and stability.Minimum QualificationsThe state life and health insurance license, Series 6, 63, and 26 (where required)2 years of successful sales experienceHigh school diploma or equivalentAccess to reliable transportation and a valid driver's licensePreferred Skills & ExperienceOur most successful Staff Managers have many of the following skills, abilities, and competencies:Strong coaching and leadership skills with the ability to motivate and develop othersPrevious experience in recruiting, training, and professional developmentEffective communication skills

JOB DESCRIPTION Wood is recruiting for a Refining and Chemical Technical Account Manager within the Automation and Controls group. The position is based in our offices in Baton Rouge or Lake Charles, LA on a Hybrid basis with regular travel throughout the region as required. Authorization to work in the US without sponsorship from Wood is required. Reporting to the Business Manager of Refining and Chemical in Systems Integration, the Refining and Chemical Technical Account Manager will be accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas. Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients. Key Objectives Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within Refining and Chemicals sector. Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence. Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed. Develops and delivers business plans in support of Refining and Chemicals business growth, in line with Woods strategy. Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals. Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance. Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements. Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization. Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Wood's strategy. RESPONSIBILITIES Key Accountabilities Accountable for delivery of contract performance directly focusing on assigned customer contract(s). Typical budgeted revenue targets are set per year (varies by economics, maturity of business, end market trends) Responsible for key clients and / or more complex projects (i.e., clients with strategic requirements or higher revenue and / or headcount) Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities. Accountable for maintaining positive customer relationship, fostering, and enhancing relationship management with open, honest, and effective communications. Negotiates changes to contract scope or terms with the customer. Follows Change Management process to identify and approve scope, cost and schedule and manages risks. Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout wider business where required. Develop and implement a focused strategy at customer level, support bid and tender activity as required and assume responsibility for positioning and new growth opportunities. Understand customer needs beyond the immediate scope and introducing other Wood services to the Customer to grow the overall scope for Wood and add value to the Customer/Asset. Ownership of HSSEA matters across customer contract(s): ensure HSSEA values are always delivered and adhered to, continuously influencing and personally role modelling safety behavioral values. Is a champion and role model for ethical behavior and compliance with applicable laws and policies. Supports the development and growth of people assigned to end-market / customer contract teams, including supporting and allowing development opportunities outside of assigned market/contract(s) Supports recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood.QUALIFICATIONS Qualifications: University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience. Knowledge, skills and experience: Track record of successful project/program delivery within relevant industry sectors, end-markets or with known clients. Strong technical background with proven commercial/business development experience. Following experience preferred: Minimum 10ys in technical / project delivery role in area of automation & systems integration, preferably in Refining and/or Chemicals Minimum 5yrs in commercial / business development / customer account management Broad and deep understanding of an applicable industry and strong networking and relationship building capability Proven experience of building and maintaining key client relationships or end-market growth Strong team building skills; motivating people, proactively enabling cross functional best practice The ability to influence and challenge others to behave in ways consistent with the interest of the organization Ability to steer and implement change programs. Both technical and consulting experience centered on: Refining and Chemicals Automation experience including: Strong DCS, SIS, HMI experience: project detailed design work including configuration, testing, and commissioning experience DCS: TDC-3000, Experion PKS, Yokogawa, and/or DeltaV; SIS: Triconex, FSC, Safety Manager Background and hands-on experience with systems platforms, operating systems and the interactions between systems, system hardware and architecture. Virtualization concept familiarity Extensive experience with Front-End Engineering (FEED) phases, implementation, systems testing, start-up and commissioning of automation projects Proficient knowledge of project execution best practices Proficient knowledge of P&IDs and instrumentation/control equipment Working knowledge of Functional Safety processes and deliverables Experience with PLC platforms (Allen Bradley) is beneficial but not required Personal Attributes Results focused with an appetitive for business growth and execution of delivery objectives. Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda. Passionately pursues and supports, demonstrates, and embeds company values. Strong team builder, listens to needs of team/client, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum Excellent interpersonal and communication skills. Pragmatic in approach with ability to balance commerciality with operational excellence. Flexible to respond and adapt to changing internal and external customer needs. Decisive, with ability to make decisions and follow through, ensuring learnings are Customer focused; develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value Strong influencer, negotiator and mediator Entrepreneurial with ability to identify A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is Critical thinker with problem solving abilities Role will have up to 25% travel depending on location/opportunities

This position is responsible for guaranteeing that the security needs of stakeholders, vital for safeguarding the organization's objectives and operational workflows, are sufficiently addressed across all dimensions of enterprise architecture. This includes reference models, segment and solution architectures, as well as the resulting systems that support these objectives and workflows.Responsibilities:Lead a team to successfully complete projects, overseeing progress and tracking the status of Authorization to Operate (ATO).Investigate, analyze, and respond to cyber incidents occurring within network environments.Utilize data from various cyber defense tools to analyze and mitigate threats.Interpret, analyze, and report all events and anomalies according to network directives, including initiating, responding to, and reporting discovered events.Evaluate, test, recommend, coordinate, monitor, and maintain cybersecurity policies, procedures, and systems, including access management for hardware, firmware, and software.Ensure alignment of cybersecurity plans, controls, processes, standards, policies, and procedures with established cybersecurity standards.Identify security risks and exposures, determine causes of security violations, and propose procedures to prevent future incidents and enhance security.Develop techniques and procedures for conducting cybersecurity risk assessments, compliance audits, and evaluation and testing of hardware, firmware, and software for potential impacts on system security.Investigate and resolve security incidents such as intrusions, frauds, attacks, or leaks.Provide coaching and guidance to less-experienced professionals and serve as a Value Stream Manager.Core Competencies:Business ContinuityClient Relationship ManagementRisk ManagementSystems IntegrationTechnology AwarenessStrong communication skillsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Our client is a local commercial general contractor that has a great reputation in the area. They are seeking a Senior Project Manager to join their growing team immediately! They are built on trust and integrity and specialize on ground up diverse commercial construction projects. They want qualified individuals that can help them grow in the right direction. This position is open in a very unique sense so don't hesitate to apply for an opportunity to meet leadership!Our client is ready to interview and hire the right person immediately!Commercial Construction Senior Project Manager 4-5 years' experience in Senior role OR 9+ years in Project Manager position Diverse commercial construction experience (hospitality, higher ed, car dealerships, healthcare, industrial) Experience working for a general contractor or developer B.S. in Construction related field (NOT REQUIRED, BUT PREFERRED) Strong written and verbal communication skills Can do attitude Ability to lead and manage a team Must be authorized to work in the U.S. (Sponsorship is not available for this position at this time)If you're a Construction Senior Project Manager that's tenacious and enthusiastic about projects, let's talk!For additional information on this opportunity please contact Korbyn Gramstad directly at 605-401-6078. Resumes may be confidentially sent to [email protected] qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.