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Director Of Operations Salary in Baltimore, MD

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Director of Contract Cost and Pricing
Chimes International Limited, Baltimore
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Summary:Prepares cost proposals, contract financial budgets, and cost models in response to Service Contract Act (SCA), Davis-Bacon, and Union Collective Bargaining Agreements (CBA) wage and benefit changes for facilities management and facilities operations and maintenance contracts. Update cost models/financials in response to contract or labor/benefit rate changes. Prepare Requests for Equitable Adjustments (REAs) and required Ability One Program documentation. Manage workload of direct reports, including holding one on one meetings and annual reviews. Position requires strong interpersonal skills, compassion, and respect for persons with disabilities.Essential Functions: Work with Internal Contracting Officers and Government Contracting Officers (as needed0, Contract Administrators, and subject matter experts to prepare estimates and pricing data in accordance with Federal Acquisition Regulations (FAR) and government Requests for Proposals (RFPs) Manage direct reports Develop work load estimates, basis of estimates, pricing models, pricing methodology, pricing data, and pricing narratives Develop pricing workbooks and bid sheets Assess data from a variety of sources to gain insights into pricing strategies and market trends Prepare and present pricing models and findings to senior leadership and clients Coordinate Requests for Quotes (RFQs) with subcontractors Conduct pricing trends and analyses to optimize competitive labor and subcontractor use Update Contract financial documents (cost models) to reflect changes in the SCA, Davis-Bacon, or Union CBA wage and benefits Prepare cost volume updates, including the narrative, to provide to the client to reflect changes in Option Year costs and contract scope modifications Work with Contract Administrators to address changes in subcontractor requirements, scope of work, and costs Cooperate with Contract Administrators and Program Management staff to review and update material and consumable expenses Compile proposal package documentation for submission to customer Ensure that contract documentation is complete and perform contract file audits Coordinate with Contracting Officer and Director of Operations regarding the communication of complex contract pricing requirements to customers and senior leadership team members Coordinate communications with SourceAmerica and State Use Program Agency Stay informed on pricing analysis methods and industry trends Create and monitor REAs Assist with required Ability One Program documentation or associated reporting requirements Establish and maintain positive relationships with customers, co-workers, and the public Ensure timely submission for all required reports and work products Maintain knowledge of current WDR, CBA, and FAR requirements for compliance Maintain confidentiality in all work-related matters Utilize due diligence in all contracting matters Assure a high level of quality in performance of all work Comply with all Agency policies and procedures and follow contract specifications Attend meetings and training as required Comply with building and security requirements Assume other duties, responsibilities, and special projects as needed Job Competencies Needed for Success on the Job: Ability to work independently and collaboratively with others Ability to be a self-starter and to be self-motivated Ability to work in a fast-paced work environment and under tight deadlines in a capable, confident, composed manner Ability to manage multiple tasks simultaneously Ability to maintain confidentiality Ability to keep abreast of industry trends and develop dynamic pricing tools. Advanced ability to present pricing analysis reports to relevant stakeholders Ability to communicate effectively with employees and government staff Ability to make decisions and solve problems Ability to plan, implement, organize, and prioritize Ability to be flexible and dedicated to quality and customer service Ability to react immediately to emergency situations Ability to analyze data and recommend corrective action Ability to read, write, and speak (communicate and relate information) English Ability to use technology for completion of specified job duties Ability to manipulate numbers Ability to maintain and submit reports, logs, and other paperwork in a timely manner Ability to understand and apply technical written material Ability to complete tasks in a timely manner with numerous interruptions Ability to work a flexible schedule as required Ability to attend and participate in training and work-related meetings Ability to demonstrate integrity and ethical standards in job performance Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner Ability to provide guidance, direction, and technical support Ability to comply with all building, security, and company policies and procedures Other requirements: On limited occasions, driving to client sites may be required Valid driver's license from state of residence and ability to drive Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures Education: Bachelor's degree from an accredited institution in mathematics, statistics, finance, economics or in a related field Master's degree in business administration is advantageous Knowledge and understanding of Federal contract pricing structures (FFP, CostPlus, IDIQ,etc.), regulations (FAR and DFARS), and practices In depth working knowledge of the SCA Strong familiarity with the Davis Bacon Act and labor union collective bargaining agreements Strong familiarity with the Ability One Program Excellent analytical and written/verbal communication skills and strong attention to detail Familiarity with ISSA Clean standards is a plus Certified Federal Contract Manager (CFCM) preferred Experience: A minimum of three (5) experience as a pricing analyst developing pricing workbooks and bid sheets in a nonprofit, federal consulting, or similar industry Expertise in Excel and MS Word Expertise in costs associated with facility/systems construction, management, sustainment, repair and renovation practices Expertise in various cost estimating techniques Strong financial skills and familiarity with cost accounting Proven experience with successful negotiations and customer presentations Estimating experience and background in a facilities operations and maintenance or mechanical/electrical service industry What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Director, Cloud Architecture Risk Specialist
Capital One, Baltimore
Center 3 (19075), United States of America, McLean, VirginiaDirector, Cloud Architecture Risk SpecialistCapital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. TRM is a second line organization, which means it is independent and reports through the Chief Risk Officer. The ~100 professionals in TRM are trusted experts who set the bar for excellence in cybersecurity and tech risk. We shape decisions, challenge activities to ensure they meet our standards, and oversee technology and information security risk across the company. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.As the Director,Cloud Risk Oversight, you will have a strong understanding of all areas of the Public Cloud (Amazon Web Services and/or Google Cloud Platform). This role will serve as our subject matter expert for cloud platform risk analysis, design review, and advising on the roadmap and implementation plan with security, technology, and architecture best practice viewpoints. This position will also collaborate closely with associates in first line Cyber, Technology, as well as other risk management offices to perform and support risk and security assessments of the cloud environment.Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Responsibilities:Provide technical leadership in assessing the architecture, security requirements / controls, roadmaps, and reusable patterns for cloud infrastructure design and deploymentsEvaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunitiesMentor senior and junior risk associates to bring them up to speed on cloud architecture and risks, including modern programming languages, micro services, and container-based deploymentsBuild and maintain relationships with technical leaders, engineers, architects, and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risks are well communicated and understood by the key stakeholdersBring a passion to stay on top of cloud trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the risk management and engineering communityDemonstrate strong analytical, problem-solving, and decision-making skillsDefine, structure and plan work independentlyTranslate complex ideas, technology, and programs into language executives can relate to and perform as a key influencer on technical decisions that affect the cloud environmentDraft and communicate independent reports for broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineersCoordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.Basic Qualifications:Bachelor's Degree or military experienceAt least 5 years of public cloud experience with either public cloud architecture or operations or security or deploymentsPreferred Qualifications:At least 2 years direct experience with Google Cloud Platform architecture, operations, security, or deploymentsAt least 5 years direct experience with Amazon Web Services architecture, operations, security, or deploymentsMaster's Degree in Computer Science or in an Engineering disciplineAt least 7 years of hands-on experience with Google Cloud Platform specific architecture, operations, security, or deployments such as Cloud Services Platform, Google Kubernetes Engine, Compute Engine, Google Cloud Load Balancing, Storage, Security, Monitoring, etc.Experience leading large-scale migrations to the Public Cloud (i.e. Google Cloud Load Balancing, DNS, Interconnect, CDN, Compute, Networking, Storage, Security, Monitoring, etc.)Amazon architect associate or equivalent certificationGoogle Certified Professional - Cloud Architect or equivalent certificationExperience drafting and communicating reports or analytic assessments for executivesAbility to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensusExperience with identifying and communicating key risks related to GCP implementations and architecturesExperience with risk analysis and reports that describe the risk implications to executivesAbility to manage multiple high-visibility and high-impact projects while maintaining superior resultsFamiliarity with controls and control frameworks (NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT)Prior experience working in financial services or other highly-regulated sectorsExperience with security best practices for generative AI development and deploymentsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $274,800 - $313,600 for Director, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director of Contract Cost and Pricing
Chimes District of Columbia., Baltimore
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Summary:Prepares cost proposals, contract financial budgets, and cost models in response to Service Contract Act (SCA), Davis-Bacon, and Union Collective Bargaining Agreements (CBA) wage and benefit changes for facilities management and facilities operations and maintenance contracts. Update cost models/financials in response to contract or labor/benefit rate changes. Prepare Requests for Equitable Adjustments (REAs) and required Ability One Program documentation. Manage workload of direct reports, including holding one on one meetings and annual reviews. Position requires strong interpersonal skills, compassion, and respect for persons with disabilities.Essential Functions: Work with Internal Contracting Officers and Government Contracting Officers (as needed0, Contract Administrators, and subject matter experts to prepare estimates and pricing data in accordance with Federal Acquisition Regulations (FAR) and government Requests for Proposals (RFPs) Manage direct reports Develop work load estimates, basis of estimates, pricing models, pricing methodology, pricing data, and pricing narratives Develop pricing workbooks and bid sheets Assess data from a variety of sources to gain insights into pricing strategies and market trends Prepare and present pricing models and findings to senior leadership and clients Coordinate Requests for Quotes (RFQs) with subcontractors Conduct pricing trends and analyses to optimize competitive labor and subcontractor use Update Contract financial documents (cost models) to reflect changes in the SCA, Davis-Bacon, or Union CBA wage and benefits Prepare cost volume updates, including the narrative, to provide to the client to reflect changes in Option Year costs and contract scope modifications Work with Contract Administrators to address changes in subcontractor requirements, scope of work, and costs Cooperate with Contract Administrators and Program Management staff to review and update material and consumable expenses Compile proposal package documentation for submission to customer Ensure that contract documentation is complete and perform contract file audits Coordinate with Contracting Officer and Director of Operations regarding the communication of complex contract pricing requirements to customers and senior leadership team members Coordinate communications with SourceAmerica and State Use Program Agency Stay informed on pricing analysis methods and industry trends Create and monitor REAs Assist with required Ability One Program documentation or associated reporting requirements Establish and maintain positive relationships with customers, co-workers, and the public Ensure timely submission for all required reports and work products Maintain knowledge of current WDR, CBA, and FAR requirements for compliance Maintain confidentiality in all work-related matters Utilize due diligence in all contracting matters Assure a high level of quality in performance of all work Comply with all Agency policies and procedures and follow contract specifications Attend meetings and training as required Comply with building and security requirements Assume other duties, responsibilities, and special projects as needed Job Competencies Needed for Success on the Job: Ability to work independently and collaboratively with others Ability to be a self-starter and to be self-motivated Ability to work in a fast-paced work environment and under tight deadlines in a capable, confident, composed manner Ability to manage multiple tasks simultaneously Ability to maintain confidentiality Ability to keep abreast of industry trends and develop dynamic pricing tools. Advanced ability to present pricing analysis reports to relevant stakeholders Ability to communicate effectively with employees and government staff Ability to make decisions and solve problems Ability to plan, implement, organize, and prioritize Ability to be flexible and dedicated to quality and customer service Ability to react immediately to emergency situations Ability to analyze data and recommend corrective action Ability to read, write, and speak (communicate and relate information) English Ability to use technology for completion of specified job duties Ability to manipulate numbers Ability to maintain and submit reports, logs, and other paperwork in a timely manner Ability to understand and apply technical written material Ability to complete tasks in a timely manner with numerous interruptions Ability to work a flexible schedule as required Ability to attend and participate in training and work-related meetings Ability to demonstrate integrity and ethical standards in job performance Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner Ability to provide guidance, direction, and technical support Ability to comply with all building, security, and company policies and procedures Other requirements: On limited occasions, driving to client sites may be required Valid driver's license from state of residence and ability to drive Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures Education: Bachelor's degree from an accredited institution in mathematics, statistics, finance, economics or in a related field. An additional five (5) years of hands-on professional experience will substitute for the education requirement. Master's degree in business administration is advantageous Knowledge and understanding of Federal contract pricing structures (FFP, CostPlus, IDIQ,etc.), regulations (FAR and DFARS), and practices In depth working knowledge of the SCA Strong familiarity with the Davis Bacon Act and labor union collective bargaining agreements Strong familiarity with the Ability One Program Excellent analytical and written/verbal communication skills and strong attention to detail Familiarity with ISSA Clean standards is a plus Certified Federal Contract Manager (CFCM) preferred Experience: A minimum of three (5) experience as a pricing analyst developing pricing workbooks and bid sheets in a nonprofit, federal consulting, or similar industry Expertise in Excel and MS Word Expertise in costs associated with facility/systems construction, management, sustainment, repair and renovation practices Expertise in various cost estimating techniques Strong financial skills and familiarity with cost accounting Proven experience with successful negotiations and customer presentations Estimating experience and background in a facilities operations and maintenance or mechanical/electrical service industry What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Head of PMO (Senior Director) - Product Operations and Project Management Systems
Yahoo! Inc., Baltimore
Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.Description: Responsible for structuring, developing and operationalizing a team of TPgMs, the Head of Consumer PMO will lead central Product Operations and Project Management across the Yahoo Home Ecosystem Consumer Businesses (Mail, Search, News + Platforms). In this role, you will put in place dedicated, vertical TPgMs to support squads through training, toolkits, documentation, standardized roadmapping and velocity tracking. You will also assess ongoing and upcoming business-critical projects to ensure adequate TPgM / Project Management alignment on business objectives and on-time, on-budget milestone tracking, execution and delivery. You will be the key connector to the CEO office to communicate progress, risks and opportunities around squads and critical initiatives. Responsibilities:Develop "selective and effective" central tools and functions to drive efficient operational routines across squads throughout Home Ecosystem.Implement program around trainings, including kick-offs, improving workshops, story and backlog writing, and squad charter/strategy development.Drive and scale basic project development life cycle approach with clear steps and expectations: how teams sequence work, map dependencies, kick off, identify and meet with cross-functional teams, execute and communicate updates, launch, demo, retro, wrap-up and report out impact.Prioritize, staff and supervise execution of high-priority opportunities across verticals.Provide clear communication of objectives, status, tactics and results to all relevant stakeholders.Build and leverage tools and systems to evaluate, analyze and action on information and data in a way that drives impactful and scalable results.Foster a culture of continuous process improvement that emphasizes and encourages real-time, tangible feedback and fosters collaboration, positivity and productivity.Key Capabilities:Collaborative, with the ability to influence across boundariesExperience working in and leading teams within large, complex organizationsAbility to effectively communicate complex messages to a broad, diverse audienceCurious, with a desire to constantly innovateSelf-aware and able to foster collaboration and empowered executionAgile and comfortable making decisions in a rapidly changing environmentHighly organized and process-orientatedCulture leaderRequirements:8 years minimum in a combination of contributor and supervisor roles in Program Management, Project Management and/or Product Operations in technical organizations.Clear career pathing from contributor to leader, with proven track record of implementing processes to improve results.Appreciation for and understanding of how to establish and map KPIs and OKRs on squad/business/corporate levels.Deep knowledge of tools, process and structure around agile squad model.Flexibility in how, when, where and what to deploy to increase productivity.Emphasis on simplicity and efficiency rather than overwrought processes.Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion ( www.yahooinc.com/diversity/ ) page to learn more.The compensation for this position ranges from $172,645.00 - $375,285.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Yahoo provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don't require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you'll be given notice to make arrangements. If you're curious about how this factors into this role, please discuss with the recruiter. Currently work for Yahoo? Please apply on our internal career site.
Director of Personal Support & Shared Living
The Chimes, Inc., Baltimore
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.PRIMARY JOB FUNCTION(S): Provides direct supervision and support to all departmental staff to ensure effective and efficient communications and operations. Develops annual operating plans with specific goals and objectives relative to primary metrics and proposed initiatives. Develops departmental policies and procedures and ensures consistent implementation of same and compliance with regulatory standards and agency policies and procedures. Collaborates with Human Resources for the recruitment, hiring, training and professional growth of all departmental staff. Oversees the development, implementation, training, and tracking of initial and on-going training for Shared Living caregivers. Ensures the completion of staff performance reviews consistent with standards and timeframes established by the agency. Participates in the development of departmental budgets and monitors same on an ongoing and monthly basis to ensure financial control and stability of the program and takes corrective actions as necessary. Approves and monitors use of overtime and temp labor consistent with pre-established standards and departmental budget. Ensures implementation of Person Centered Plans for individuals served and documentation of same via monthly audit reports. Acts as primary liaison with the Developmental Disabilities Administration relative to new initiatives, referrals, admissions and discharges. Oversees approval for all funding plans, including funding approval in state and federal databases in PCIS2 and LTSS. Ensures direct support staffing schedules are consistent with the client needs and individual budget. Oversight of electronic visit verification (EVV) system to ensure accuracy and accountability. Collaborates with the Director of Quality Assurance relative to quality assurance plans, investigations and plans of correction. Ensures and monitors site visits to assess service delivery and provide support to person's served, staff, families, and Shared Living host families. Conducts regular staff and caregiver meetings, in order to provide information and solicit input regarding the operations of the department and/or any issues or concerns. Participates in Maryland division meetings and ensures that the Division Director is regularly informed about the status of operations and all emergency situations and actions taken. Uses technology for the completion of specified job duties and data maintenance and ensures same for all staff. Maintains positive, professional relationships with agency staff and all external stakeholders. Assumes other duties, responsibilities and special projects as assigned or necessary. REQUIREMENTS:EDUCATION/EXPERIENCE: Bachelor's degree in business administration, health administration or closely related field with 10 years progressively responsible management experience in the human services or health industry with a minimum of 5 years working with the developmentally disabled. Master's degree preferred. Must have a working knowledge of the Maryland Developmental Disabilities Administration (DDA) and Long Term Services and Supports (LTSS) service and funding systems, Medicaid/Medicare, and the Home and Community Based Services Waiver. Must have an acceptable driving record as determined by criteria established by the agency's insurance carrier and by agency policy. Working knowledge of word processing, spreadsheets, and other computer programs. What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers. #cmd410
Director of Operations
Eddie’s of Roland Park, Baltimore
Position Summary:Partner with Ownership to set strategy and provide leadership needed to improve sales, service and operations for two gourmet grocery retail stores in Baltimore, Maryland. The incumbent will manage two store managers and monitor the performance of their salaried department managers. Role priorities are Strategic Planning, Financial Performance, Sales Merchandising, Process Improvement, Employee Relations, and Problem Resolution.Duties and Responsibilities:• Recommends and implements strategic changes and policies to ensure efficient store operations and to improve sales and profit.• Identifies trends and forecasts and leads budget process and implementation.• Establishes operations standards for cost control, quality, merchandising, shrink, safety, and delivery of customer service.• Collaborates with other business leaders in the Company to improve policies, practices, and performance throughout the organization.• Identifies and communicates key responsibilities and practices to Store Managers and staff using a management style that fosters development and diversity.• Identifies and executes improvement initiatives to ensure consistent legendary customer satisfaction.• Challenges and inspires partners, direct reports, and staff to achieve business results.• Partners with other business leaders in the Company to ensure training and development, effective staffing decisions, succession planning, and legal compliance.• Provide an environment which ensures and provides for open and healthy communications. Provides leadership in the development of the Operations staff to ensure the effective management of current business and to meet the changing requirements of our future business.• Delivers results in all key areas, including safety, quality, service, and cost and responsible for providing support for and driving future improvements through continuous Improvement.• Perform additional duties as assigned.Supervisory Responsibilities:• Two store managers and their staff of approximately 250 employees.Qualifications and Requirements:• Progressive experience (10-15 years) managing multi-unit grocery retail stores with strong customer service orientation, preferably in a high-end merchandise environment.• Financial analysis and profit and loss responsibilities.• Possess a strong command of and knowledge of financials, budgets, and schedules.• Creative and successful merchandising strategies and business development examples.• Progressively responsible leadership experience.• The selected candidate will demonstrate resourcefulness, good judgment, and excellent communication skills.• Ability to apply business principles and practices to planning and project management and change processes.• Strong problem solving, critical thinking and conflict resolution skills.• Sound judgment and ability to work well under pressure and meet deadlines.• Can work effectively with all levels of diverse employees.• Must be a results-oriented professional with outstanding customer service skills. • Enthusiastic, works will under pressure and is able to demonstrate sound judgment, troubleshoot issues, and ensure customer satisfaction at all times.• Ability to multi-task, work independently and/or within a team in a fast-paced environment using a high level of discretion and confidentiality. • Proficient in computer skills, including MS Office.
Director, Strategic Sourcing & Preference Program Management
Maryland Department of General Services, Baltimore
DIRECTOR, Strategic Sourcing & Preference Program Management(Procurement Manager IV)Maryland Department of General ServicesOffice of State ProcurementDATE OPENED: 3/29/2024CLOSING DATE: Open Until FilledSALARY: $102,170 - $152,203 (depending on experience and qualifications)EMPLOYMENT TYPE: Full-TimeWORK LOCATION: Baltimore CityTELEWORK ELIGIBLE: YesIntroductionThe Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service... Consider joining our team!LOCATION OF POSITION301 W. Preston StreetBaltimore, MD 21201Main Purpose Of JobThis is a Management Service position and serves at the pleasure of the Appointing Authority ("at-will").The Maryland Department of General Services (DGS) is looking to hire a talented and experienced leader to fill the position of "Procurement Manager IV (Director, Strategic Sourcing & Preference Program Management)." This position manages the Office of State Procurement's (OSP) Strategic Sourcing & Preference Program Management Office in meeting the requirements of the Maryland State Finance and Procurement Annotated Code Articles, which includes Preferred Providers, Small Business Reserve (SBR), Minority Business Enterprise (MBE) and Veteran-owned Small Business Enterprise (VSBE) programs. This position oversees the State's relationships with the Preferred Providers: Maryland Correctional Enterprises (MCE), Blind Industries and Services of Maryland (BISM) and MD Works, the current Coordinating Entity (CE) for the State's Employment Works Program (EWP), and also manages OSP's Compliance Unit to track all subcontractor payments, including MBE and VSBE subcontractor payments, for all DGS contracts. The Director also serves as a member of the Pricing and Selection Committee (PSC) on behalf of DGS and is the designee for the Chief Procurement Officer for the Procurement Review Group (PRG), the group that makes the determination and subsequent recommendation of socioeconomic preference on specific State contracts. Additionally, this position will effectively identify, organize and leverage key supply and service categories for strategic sourcing opportunities. The Director will help to identify and partner with internal stakeholders to plan and harmonize activities and resources, in order to identify and leverage frequent enterprise needs via various contract models for supply and service solutions universally needed across the enterprise.POSITION DUTIESDuties include but are not limited to: - Oversees participation goal setting requests submitted to the SBR/MBE/VSBE Liaison and the Compliance Unit staff. - Ensures the Compliance Unit staff are monitoring and tracking assigned DGS or Statewide contracts for all subcontractor payments monthly, including MBE and VSBE subcontractors, for compliance reporting utilizing the State's Advanced Purchasing and Inventory System (ADPICS) portion of the Financial Management Information System (FMIS) and eMaryland Marketplace Advantage (eMMA). Works with the Data Analytics & Reporting Program Manager to meet all reporting requirements to the Governor's Office of Small, Minority, and Woman Business Affairs (GOSBA) and the Board of Public Works (BPW). - Oversees the Strategic Sourcing Unit to identify and consolidate requirements and determine the timeframes for their procurement with the aim of having them when they are required. Serves as the Procurement Operations Bureau's point of contact for questions related to existing Statewide contracts. - Serves as the DGS member of the PSC to assist in meeting all statutory and regulatory obligations. Track MOU deliverables and terms, where applicable, and work with the EWP CE to mitigate issues with compliance to MOU terms. Monitor Preferred Provider contracts for compliance and work as the mediator for any performance issues that are not easily resolved. - Works in coordination with the Data Analytics & Reporting Program Manager to gather and collate data to assist in the preparation of reports required by law, regulation, policy, or special request that relate to subcontractor payment tracking, preferred provider contracts, statewide contracts, future procurement needs of DGS or other state agencies.MINIMUM QUALIFICATIONS- Six (6) years of full-time experience in government procurement sourcing and award activities, contract management, procurement systems operations, procurement regulations and policies review, professional procurement training and certification, or procurement business services.- Four (4) years of this experience should include responsibility for supervising Procurement Managers and lower-level Procurement Officers.DESIRED OR PREFERRED QUALIFICATIONS- Bachelor's degree from an accredited four-year college or university is preferred.- Strong written and verbal communication skills for interacting with executive and senior leadership, agency management, staff, subcontractors, preferred providers and other stakeholders.BENEFITSThe State of Maryland offers a generous benefits package that includes:- Tuition reimbursement for those who qualify- Flexible work schedules and telework opportunities for many positions- Free mass transit in Baltimore & Annapolis- Generous paid leave that increases with years of service- Paid holidays- Health coverage with low out-of-pocket costs- Employee & employer contributory pension plan TO APPLY:Interested applicants should e-mail a resume and cover letter to [email protected] - include "Procurement Manager IV" in the subject line of the e-mail.This position is open until filled.For questions, call our HR Office at 410-767-4985.For more information about DGS, please visit: https://dgs.maryland.gov/.DGS is an Equal Opportunity Employer
Director of Equity and Civil Rights/Title IX Coordinator
University of Maryland, Baltimore County, Baltimore
Search for the Director of Equity and Civil Rights/Title IX CoordinatorUniversity of Maryland, Baltimore CountyBaltimore, MarylandUMBC (University of Maryland, Baltimore County) seeks an experienced civil rights practitioner and strategic leader to serve as its Director of Equity and Civil Rights and Title IX Coordinator (Director), who will build meaningful relationships throughout a diverse campus community and advance the practices of the Office of Equity and Civil Rights (ECR) in pursuit of becoming a model operation in higher education. The Director will manage the Office of Equity and Civil Rights while collaboratively working to provide long-term vision, leadership, and strategic direction to ensure the University's compliance with all federal, state, and local laws and regulations-understanding that the success of these services is the foundation of UMBC's welcoming and supportive culture for all students, faculty, and staff.Committed to inclusive excellence in practice and values, UMBC is proud to be one of the nation's fastest-growing and most diverse public top-tier universities. With the recent appointment of President Valerie Sheares Ashby and incoming Provost Manfred H.M. van Dulmen, the campus enters a period of growth, innovation, and transformation. The University's vibrant campus is regarded as a new model for American higher education - a place where talented students, faculty, and staff thrive in a culture that embraces and encourages innovative ideas and collaboration. As the country becomes increasingly diverse, UMBC views itself as a prototype of the university as it evolves; its innovation will come to define public higher education.Recently created by Tanyka M. Barber, the inaugural Vice President for Institutional Equity and Chief Diversity Officer, to pave the way for a new chapter of high-quality support, ECR is responsible for advancing the university's core value of inclusive excellence by ensuring university compliance with non-discrimination laws, regulations, and policies, including, but not limited to, Title VI, Title VII, Title IX, Americans with Disabilities Act (ADA), ADEA, Section 504 of the Rehabilitation Act, the Clery Act, and VAWA. While leading the full portfolio of UMBC's non-discrimination, fair employment, and equal opportunity services, the Director also serves specifically as the University's Title IX Coordinator.Reporting to the Vice President for Institutional Equity and Chief Diversity Officer, the University is seeking an innovative, committed, and passionate professional who has broad civil rights knowledge and experience and has a demonstrated commitment to ensuring an inclusive learning, living, and working environment free from harassment, discrimination, hate, and bias for all members of the UMBC community. As a visible and accessible leader who thoughtfully exercises unwavering high integrity in the balance of transparent communication and required confidentiality, the Director will collaborate closely with various campus partners such as the Division of Student Affairs, Human Resources, Campus Police, Office of the Provost, Inclusion Council, shared governance bodies, Office of the General Counsel, and other campus leaders.Interested candidates must submit a letter of interest and a current resume or curriculum vitae to be considered for the position. Confidential inquiries, nominations, and application materials should be directed to:Keight Tucker Kennedy, Partner (she/her)Tiffany Weber, Managing Associate (she/her)Alexis Ditaway, Associate (she/her)Alexis Scott, Senior Search Coordinator (she/her)https://www.imsearch.com/open-searches/university-maryland-baltimore-county/director-equity-and-civil-rightstitle-ixThe University of Maryland, Baltimore County, values safety, cultural and ethnic diversity, social responsibility, lifelong learning, equity, and civic engagement. Consistent with these principles, the UMBC does not discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of a UMBC community member's race, creed, color, religion, sex, gender, pregnancy, ancestry, age, gender identity or expression, national origin, veteran status, marital status, sexual orientation, physical or mental disability, or genetic information. GADVID:659475
Director of Brokerage
Cushman & Wakefield, Baltimore
Job Title Director of Brokerage Job Description Summary Responsible for working with the Managing Principal (MP) to oversee the Advisory business in a specified market (DMV region). Job Description Responsibilities include th e follo w ing : Support strategy and execution of managin g b r oke rs with the primary goal of effectively operating a brokerage business promoting revenue and margin growth across the market.Broker r ec r uitmen t an d r etentio n activities Tracking top pursuits for Brokerage service lines and ensure an effective sales process is implemented R evie w pipelin e an d busines s development st r ategies C onsul t with brokers and team s regularly on business plan reviews Encourage broker adoption of platform resources, establish key contacts and cross-selling opportunities Provide guidance on legal and contract review Manage commission payment discrepancies and drive the understanding of fee sharing guidelines Develop and cultivate customer relationships for long-term business opportunitiesResolve complex problems with internal and external customersR esponsibl e fo r o r ganizin g specialty group and all-hands sales meetings Identify conflic ts an d r esolutio n p r oces s Develop and monito r an action plan to overcome deficienciesMonitor revenue stream, pipeline and prepare forecastBroker Development & mentorship and coaching of junior brokers Lead Internal and External Initiatives Change leader for transformative initiatives Champion Employee Resource Groups (ERG's) Responsible for leadership within external industry groups and events Minimum Requirements: Bachelor's Degree in Business, Finance or Real Estate 10+ years within the real estate industry, o r any similar combination of education and experience Able to cross-sell all integrated services of the Company Demonstrated leadership ability and uncompromised ethical standards Demonstrated business judgment Demonstrated ability to operate and grow a profitable business unit Proven record of providing excellent internal and external customer service Excellent interpersonal skills Physical Requirements: Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a dayMay involve periods of standing, such as operating at a copier/fax/scannerRegularly required to talk, hear, and use hands and fingers to write and typeAbility to speak clearly so others can understand youAbility to read and understand information and ideas presented orally and in writingAbility to communicate information and ideas in writing and orally so others will understandRegularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays Excellent verbal and written communication skills Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Director Of Quality Assurance - DC
Chimes District of Columbia., Baltimore
Essential Functions: Assess and correct customer issues and complaints relating to quality, productivity and performance Assess, analyze, and improve all aspects of quality control functions of the contracts Initiate, implement, and track on-going companywide quality improvement activities (Green Seal, CIMS-GB, PMPs, Lean Sig Sigma, etc.) Supervises corporate quality assurance staff Coordinate technical and performance training for staff, site managers and quality assurance personnel to ensure high productivity and integrity of Quality programs and SOPs Create quality plans for QA personnel and for Project Managers for process improvement in accordance with ISSA, CMI and other industry standards or Government SOWs/PWSs Perform inspections and internal technical/operational assessments to ensure a continuous improvement process is provided and work is being performed based on PWS/SOW/contract requirements Oversee and maintain a quality control training program Develop and analyze statistical data to determine standards and to establish quality of service Develop improvement plans and procedures to ensure return to quality activities Follow-up on quality corrective action issues and training Reviews contracts to ensure the fulfillment of contract terms and conditions according to federal policies, regulations and legislation including, but not limited to, the Federal Acquisition Regulations (FAR) and its Agency supplements in support of Quality Performance As required, represent the organization in dealing with the government, Source America and other public and private organizations, individuals, and the public as needed/required Prepare or supervise the preparation of a wide range of reports Comply with and ensure staff compliance with all building and security requirements Ensure a high level of internal and external customer service and customer satisfaction Secondary Functions: Communicate regularly with QC personnel to determine opportunities for improvement and plans Assist Contract Administrators and Project Managers in solving quality issues Create and maintain written quality policies, procedures, and protocols Collaborate with operations management to ensure quality standards are met; advise of deficiencies and ensure staff is trained on quality procedures Maintain a file of inspection reports and corrective actions as well as other required records Review proposal development and integration activities Record and manage special project issues and escalate when necessary Assume other duties, responsibilities and special projects as required *Duties, responsibilities, and tasks may change at any time with or without noticeOther requirements: Valid driver's license from state of residence and ability to drive Education: Knowledge of green cleaning principles and CIMS certification requirements Knowledge of electronic tracking systems Knowledge of regulatory standards, custodial standards, and Total Facility Management Experience: Ten plus years of experience at management level Demonstrated skills in contract development and agency administration Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications Demonstrated ability and knowledge of quality control and process improvement procedures What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Disability Insurance Paid Time Off 403(b) with Company Match Transportation Subsidy Employee Recognition Programs Referral Bonus opportunities And More! Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cpr911