Applications Support Analyst Salary in Austin, TX

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst III in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst III position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst III position also offers the opportunity to mentor and supervise junior-level staff.HSAG offers:A comfortable work-life balance and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst III position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst III position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts in the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Lead small- to medium-sized analytic tasks or projects, while providing support to other analytic tasks or projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, develop and implement analytic plans, and cross reference data.Attend, participate, and assist in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 85000 Based on ExpJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of four (4) years of work experience.At least three (3) years of healthcare experience.At least three (3) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSExpert in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables, including serving as the lead writer/major contributor to a formal written deliverable.Some proposal experience in a supporting role.Some experience mentoring junior-level staff.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Lead Help Desk Support AnalystLocation: Austin TexasClient: State of TexasOverall Experience: Minimum 12+ YearsServices are expected to start 05/06/2024*4601 W. Guadalupe, Austin, TX 78751- The worker will work remotely within TexasLevel Description :8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.Job Description :Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product features, product selection and configuration and implementation.Additional job details and special considerations :Acts as the technical team lead for the HHSC IT Service Desk as a Service, supporting the external users of computer systems through a help desk structure that spans the range from providing first-line assistance for operational problems of agency information technology systems through collaborating with multiple IT support organizations and program policy sections to research and resolve more difficult and complex problems. Monitors performance of vendor-provided staff and/or vendor-managed services; collects data to analyze performance against service level agreements; enforces guidelines, procedures, and policies; participates in bringing new programs into the Service Desk as a Service structure; assigns work to others and monitors its quality and completeness. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements:Leadership of a help desk / service deskExperience developing process / training documentationExperience researching and resolving escalated problems, including the most complex and/or critical customer issues.Experience gathering and analyzing performance metricsAbility to guide knowledge transfer as staff roll off and on the service desk

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both Workday's customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is committed to Workday's core values, which prioritize employee well-being, equal opportunities, collaboration, supportiveness, and fun!About the RoleAs a Business Analyst, you will work within a global team, spanning various time zones and ensure excellent customer service. In this role, you will partner closely with our internal Business Technology group and our Support teams to maintain and enhance our systems and tools largely powered by Salesforce.com. We need a self-starter who can learn quickly, drive deliverables, and take pride in ensuring that the customer and analyst experience is kept at the forefront at all times. Key Areas of Responsibilities:Reimagine how customer support can improve customer experience and identify opportunities for technology improvements that lead to best in class customer servicePlan, prioritize and lead the delivery of systems on the Support roadmap to meet Support strategy and business needsAssume role of product owner in scrum team(s) ensuring business requirements documentation, user story readiness, backlog grooming, user acceptance testing and release planningWork and collaborate cross functionally with business technology, environments, services and product teams to prioritize requirements and define the delivery roadmapTroubleshoot and triage reported system issues and work with the business and business technology to find viable solutions and facilitate resolution of issuesAbout YouBasic Qualifications3+ years Business Analyst experience, preferably supporting enterprise-sized organizations.2+ years experience working with Salesforce.com Service Cloud.Bachelor degree, or equivalent, and relevant working experience.Other QualificationsExperience with Agile development processesAbility to be flexible, multi-task and get things done in a fast-paced and constantly changing environmentPrevious experience providing technical/customer supportFamiliarity with Coveo and Adobe Experience Manager (AEM) is a plusSalesforce certification is a plusProficiency with JIRA and Confluence a huge plusWorkday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $90,100 USD - $135,300 USD Additional US Location(s) Base Pay Range: $85,600 USD - $162,800 USDOur Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst I in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst I position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst I will also have the opportunity to participate in company-sponsored training with the SAS Institute.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement, and 401(k). DESCRIPTIONThe Analyst I position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst I position supports innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Exhibit the ability to learn about the primary types of healthcare data and methods for approaching data assessments.Exhibit the ability to learn efficient SAS programming skills.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participates in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: $70,000 - $75,000 - Depending upon experienceJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. OTHER QUALIFICATIONSCoursework completed in statistics and other quantitative coursesKnowledge of statistical programming in at least one software language.Experience working with relational databases.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion.Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. ResponsibilitiesBaker Tilly is looking for an Analyst to join our Site Selection and Location Advisory Team in our Real Estate Advisory Services Group!Work on engagements primarily related to determining the optimal location for corporate clients and securing state and local incentives on behalf of private sector clients. Responsibilities will include conducting analysis on labor, utilities, supply chain, infrastructure support, and other criteria that drive a location decision. Utilize databases and other resources to assist clients in their location decision. Conduct research on state and local tax credit and incentive programs. Prepare applications on behalf of clients to apply for and secure state and local tax credits and incentives. Assist with research and development of firm published thought leadership. Analysts / Advisors are typically responsible for project management, client interaction, and third-party agency interaction, so strong communication skills (written and verbal) is a must. Individuals in these roles will often present material and assist in leading meetings to executive level clients, so comfort with that responsibility is desired. Collaborating closely with an experienced team of problem solvers and leveraging data analysis and visualization tools, you will help clients analyze and resolve complex business issues as well as identify strategic opportunities.What you will do:Lead project tasks and deliverable development with limited guidance and oversightResearch industry and organizational databases for reputable source informationWork with a variety of templates and manipulated or transformed data sets based upon project needsDevelop frameworks for comparative analysis on qualitative and quantitative metricsPerform financial analysis around net present value (NPV), IRR or other return metricsDevelop narrative and summary format reports for client deliverablesInteract with agencies and organizations in communicating project needs on behalf of a client and gathering necessary project informationReview industrial sites for project viability, including analysis on utility capacitiesEfficiently immerse and gain knowledge in a variety of industries as needed on a project basisDemonstrate excellent team skills, positive attitude, and high ethical standardsA willingness to work in a fast paced, project-based environmentMaintain and expand knowledge base in area of expertise, comply with continuing education requirements; participate in professional organizations, independent study, etc.QualificationsBachelor's degree in Real Estate, Finance, Engineering, Urban Planning, Economics or Data Science Minimum of two (2) years of relevant experience, preferably in a consulting roleDemonstrated analytical, problem-solving, organizational, interpersonal, project management, communication, and problem-solving skills requiredAbility to provide exceptional client service, demonstrate commitment to continuous learning, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of dutiesProven ability to handle multiple projects simultaneously, prioritize tasks, and maintain attention to detailStrong Microsoft Excel and Microsoft Power Point skills requiredArcGIS experience strongly preferred (if no prior experience, candidate is expected to become proficient within 3 months of start date)Experience with data analytics processes and visualization platforms is strongly preferred (i.e. Tableau and/or Microsoft PowerBI)Experience with or sound understanding of industrial utility infrastructure (electric, gas, water, wastewater)Strong writing skills preferredAvailability to travel for client related work Additional InformationFor California, Colorado, New York and Washington: The compensation range for this role is $59,640 to $126,440. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

JOB TITLECompany | Who they areGlobalSource, a National IT recruiting firm, is seeking a Hybrid/Remote Senior SAP APO Application Analyst for one of its clients. This client is one of North America's largest construction & manufacturing companies, with a heritage of building innovative products for over 120+ years. This hybrid Remote role is based in its Chicago, IL office (2x / month) and offers a phenomenal career path.**Ask me about their growth opportunities!**They offer individualized talent development plans, cross-functional experiences, and opportunities for career advancement through personal and professional development.Primary Function | What you'll doCollaborate with key users to configure and enhance the current and future state of Systems, Applications, and Products in Data Processing (SAP), Advanced Planning and Optimization (APO), and Error-Correcting Code (ECC) systems.Configure and support APO, DP, SNP, and Vendor Managed Inventory (VMI) in Supply Network Planning (SNP) to meet business needs and associated processes.Work with and understand existing processes in APO, Production Planning/Detailed Scheduling (PP/DS), ECC PP and PP-PI, Global Available-to-Promise (GATP), and Available-to-Promise/Capable-to-Promise (ATP/CTP) process.Plan and establish after-go-live activities, including ongoing application support.Role-Specific Responsibilities | What they wantExperience with unit test applications, including customizations and interfaces.Facilitation of change process by clarifying new procedures and training system users.Analyze day-to-day user, system, and process-related issues and propose solutions and fixes.Strong skills in supply planning concepts, production planning, and overall supply chain processes, from requirements planning to fulfillment of both make-to-stock and make-to-order scenarios**They want someone who can help drive change, challenge norms, and drive continuous improvement company-wide. If this sounds like you, we should talk!**Qualifications | What you'll need2+ years of hands-on experience in APO - PP/DS and GATP in a support role, including some experience in SAP APO Demand Planning, APO Supply Network Planning, and ECC Production Planning. Full cycle APO implementation experience. Experience in the Supply Chain planning space.Strong knowledge of SNP Heuristics, Deployment, and Transport Load Builder (TLB)Strong knowledge of configurable products in sales and production planning environmentsEducation: A BS/BA Degree in Computer Science, Business, or related field What they offer:Competitive compensation package, including base salary + bonus + 401(k) + comprehensive benefits plans. Medical and dental insurance, company-sponsored life insurance, and retirement security savings plan. Short- and long-term disability programs and tuition assistance.Note: Travel to Chicago, IL site 2x / month.

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst II in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst II position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst II position also offers the opportunity to mentor junior-level staff.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst II position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst II position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Directly support multiple small- to medium-sized analytic projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participate in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 80000 - 90000Job Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of two (2) years of work experience.At least two (2) years of healthcare experience.At least two (2) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSProficient in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job Posting Start Date 05-03-2024 Job Posting End Date 07-29-2024Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Server Administrator located in Austin, TX.Reporting to the Information Technology Supervisor, the Server Administrator will be responsible for maintaining and managing the company's server infrastructure. The candidate must have experience in server installation, configuration, and troubleshooting. The position also requires the candidate to have excellent communication and teamwork skills.What a typical day looks like:Monitor and maintain computer networks, systems, and servers.Install, configure, and manage operating systems, software, and applications.Perform regular backups and disaster recovery procedures.Troubleshoot and resolve hardware, software, and network issues.Manage user accounts, permissions, and access control.Ensure system security by implementing and maintaining local firewalls and antivirus software.Maintain documentation and inventory of systems and network infrastructure.Proactively identify potential issues and suggest improvements for system performance and reliability.Collaborate with other IT professionals to provide technical support and resolve issues.The experience we’re looking to add to our team:5 years of experience with vSphere for WindowsFamiliar with Windows serverWorking experience with tickets system24/7 On call availabilityBachelor's Degree preferred.Experience with Linux is a plus.What you’ll receive for the great work you provide: Full range of medical benefits, dental, visionLife InsuranceBonus EligibilityMatching 401KPTOTuition ReimbursementEmployee discounts at local retailersJob CategoryITIs Sponsorship Available?NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Epic Beaker Analysts needed for Remote Permanent position!Must be willing to come onsite for big meetings, go lives, etc. if needed.Salary range - $80,000 to $90,000Position SummaryThe Epic Beaker Application Analyst supports the Beaker module by configuring and supporting clinical applications within the Epic electronic health record (EHR) software. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, Care Aware, and Beaker Anatomic Pathology, with a focus on quality outcomes for our member organizations.EducationPreferred but not required certification in Beaker (CP and/or AP) Preferred DI certified Preferred but not required Medical Technologist/MT Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience. Proficient in Microsoft applications including Word, Excel, and PowerPoint Experience / QualificationsPrior analyst experience working with a Laboratory Information System (LIS) Work history/knowledge of Laboratory operations Prior experience with the Epic Beaker Lab system a plus. Strong interpersonal communication and organization skills required. Work history in Healthcare required.

Position Information Posting Title IT Application Analyst (Application Patching & Mgmt.) Job Requisition Number AE503666 Position Number 108984 Job Type Full-Time Division Name Information Technology Minimum Qualifications Education and/or Equivalent Experience: + Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. + Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Austin Energy’s Technology and Data family is seeking helpful, creative problem-solvers to round out our newest team. Austin Energy’s vision is to drive customer value in energy services with innovative technology and environmental leadership. Essential duties and functions, may include the following: + Provide recommendations on new applications to meet business needs + Stay up to date with the latest technology and industry trends in enterprise application management + Work with other teams in IT to troubleshoot and resolve application issues + Update and maintain applications at a regular cadence + Ensure that all applications comply with the latest security standards and regulations WORK CULTURE AND PERKS : Austin Energy is a community-owned utility and a not-for-profit enterprise of the City of Austin. Our unique blend of government and business cultures attracts hard-working, kind and courteous professionals who value work-life balance, family, health and safety. We really do offer a world-class benefits package. Full-Time employees receive a generous pension, best-in-class medical plan, vacation and sick leave, and fun perks such as free public transportation and an extensive employees-only PE program. You can view all benefits here: https://www.austintexas.gov/department/active-employee-benefits IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation and a NERC background. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new\_hire\_driver\_safety\_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Work Schedule Notes: + Monday – Friday, 40 hours; schedule flexibility + Employee may be required to work additional hours outside of regular work schedule Job Close Date 05/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hybrid and Remote: 4815 Mueller Blvd, Austin TX Preferred Qualifications Preferred Qualifications: + Experience supporting desktops and assisting customers at an enterprise level + Broad experience in application management, including updating, patching, and maintaining applications + Experience updating and/or adding applications to virtual desktops such as VMWare VDI , Azure, AWS , or similar + Experience with query tools such as PowerShell, WMI Query, SQL query or Kusto query + Experience working with business-line leaders to deploy third-party applications + Experience using endpoint management technologies to manage and deploy patches for an organization Other: + Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develop, implement, and configure technological solutions 2. Assist in administering, monitoring, and maintaining one or more IT systems 3. Provide support in response to issues to resolve specific technical problems or make changes to systems 4. Prepare and maintain documentation related to the development and maintenance of systems 5. Perform bug tracking and quality assurance tasks 6. Participate in disaster recovery planning and testing 7. Develop and/or deliver training 8. Create and prepare reports Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of database design principles • Knowledge of IT policies, procedures, and security requirements • Knowledge of structured query languages • Knowledge of process models and data flow diagrams • Skill with computers and computer systems • Skill in documenting and maintaining application and process or configuration information • Skill in providing system/application administration • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency andreliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). + * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? + Yes + No + * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) + * Briefly describe your experience updating, patching, and maintaining applications for a firm or enterprise. Include years, job titles, and employers. (Open Ended Question) + * Briefly describe your experience updating and/or adding applications to Horizon VDI via App Volumes, or the most similar experience you have. Include years, job titles, and employers. (Open Ended Question) + * Please indicate below if you have experience with the following: + PowerShell + WMI Query + SQL Query + Kusto Query + * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. + I acknowledge and understand this position requires a Criminal Background Investigation (CBI). + * Do you have the ability to travel to multiple sites as part of the regular job duties? + Yes + No Optional & Required Documents Required Documents Optional Documents Contact City of Austin Employment Services Office: 512-978-JOBS (5627) Privacy Notice (https://www.austintexas.gov/page/privacy-policy)