Application System Analyst Salary in Austin, TX

Lead Help Desk Support AnalystLocation: Austin TexasClient: State of TexasOverall Experience: Minimum 12+ YearsServices are expected to start 05/06/2024*4601 W. Guadalupe, Austin, TX 78751- The worker will work remotely within TexasLevel Description :8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.Job Description :Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product features, product selection and configuration and implementation.Additional job details and special considerations :Acts as the technical team lead for the HHSC IT Service Desk as a Service, supporting the external users of computer systems through a help desk structure that spans the range from providing first-line assistance for operational problems of agency information technology systems through collaborating with multiple IT support organizations and program policy sections to research and resolve more difficult and complex problems. Monitors performance of vendor-provided staff and/or vendor-managed services; collects data to analyze performance against service level agreements; enforces guidelines, procedures, and policies; participates in bringing new programs into the Service Desk as a Service structure; assigns work to others and monitors its quality and completeness. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements:Leadership of a help desk / service deskExperience developing process / training documentationExperience researching and resolving escalated problems, including the most complex and/or critical customer issues.Experience gathering and analyzing performance metricsAbility to guide knowledge transfer as staff roll off and on the service desk

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both Workday's customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is committed to Workday's core values, which prioritize employee well-being, equal opportunities, collaboration, supportiveness, and fun!About the RoleAs a Business Analyst, you will work within a global team, spanning various time zones and ensure excellent customer service. In this role, you will partner closely with our internal Business Technology group and our Support teams to maintain and enhance our systems and tools largely powered by Salesforce.com. We need a self-starter who can learn quickly, drive deliverables, and take pride in ensuring that the customer and analyst experience is kept at the forefront at all times. Key Areas of Responsibilities:Reimagine how customer support can improve customer experience and identify opportunities for technology improvements that lead to best in class customer servicePlan, prioritize and lead the delivery of systems on the Support roadmap to meet Support strategy and business needsAssume role of product owner in scrum team(s) ensuring business requirements documentation, user story readiness, backlog grooming, user acceptance testing and release planningWork and collaborate cross functionally with business technology, environments, services and product teams to prioritize requirements and define the delivery roadmapTroubleshoot and triage reported system issues and work with the business and business technology to find viable solutions and facilitate resolution of issuesAbout YouBasic Qualifications3+ years Business Analyst experience, preferably supporting enterprise-sized organizations.2+ years experience working with Salesforce.com Service Cloud.Bachelor degree, or equivalent, and relevant working experience.Other QualificationsExperience with Agile development processesAbility to be flexible, multi-task and get things done in a fast-paced and constantly changing environmentPrevious experience providing technical/customer supportFamiliarity with Coveo and Adobe Experience Manager (AEM) is a plusSalesforce certification is a plusProficiency with JIRA and Confluence a huge plusWorkday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $90,100 USD - $135,300 USD Additional US Location(s) Base Pay Range: $85,600 USD - $162,800 USDOur Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.Job Description:Datasite is looking for an experienced Financial Systems Analyst, Lead. If you are a Finance expert and a technology enthusiast, this is very likely your dream job! The analyst will be part of a team that offers global financial solutions, operational support, and opportunity to lead change throughout the company. Support Workday Adaptive Planning new model build, daily system support, product feature requests and drive the adoption of system enhancements. The analyst will work with Finance and other internal stakeholders to understand business requirements, configure, test, and implement Workday functionality to meet the Finance department's technology needs. The analyst will drive best practice financial modeling, analytics, dashboards, KPI's and reports necessary to support the business. Plan, implement and coordinate system upgrades, enhancements, integrations, and maintenance. Use your financial expertise to support financial analysis and reporting requests. Continually improve forecast models and end-user system experience.About YouYou have a Finance background, advanced technical skills and demonstrated ability to deliver Workday solutions that best meet business objectives. You are a team player and a life-long learner. You are comfortable owning business relationships, running meetings with project stakeholders. You understand Datasite's business, our system landscape, our functionalities, and structure of our metadata. You understand dependencies, risks, and cross-functional system impacts. You can lead change management, communication, and training to drive adoption and roll-out new functionality to system users. You view the business as your customer and bring initiative, self-direction, and ability to meet deadlines while understanding when to escalate issues and risks. Major ResponsibilitiesCreate technical configuration including business process workflow, custom fields, custom validations, integration monitoring and access rights. Review and analyze spreadsheet based financial models and re-engineer into Adaptive Planning, develop custom reports and dashboards.Meet/exceed customer (internal and external) expectations through proactive communication and business partnership.Review stakeholder input critically and play a role in designing and recommending the best solutions for Datasite's overall objectives.Demonstrate accountability for solutions delivered and overall work quality. Understand technical systems infrastructure and company business processes and workflow.Perform Workday administration including security maintenance, tenant configuration, master data management, data loads, issue monitoring / resolution and upgrades.Own and monitor all integrations for Adaptive Planning and resolve integration issues.Provide incident management. Perform troubleshooting and resolve production issues timely.Adhere to change management, maintain data integrity, and establish a well-controlled systems environment by defining, documenting, and enforcing system standards.Participate in regular review of Adaptive Planning, Workday Financials and Workday HCM systems projects. Work with stakeholders to prioritize work to align with company priorities. Leverage business knowledge and expertise to identify process or system improvements that drive the most value.Develop and maintain necessary end user training procedures, guidelines, and standard operating policies (SOPs) and data/workflow diagrams.Provide daily operational support, training and increase user engagement.Continuously develop new technical knowledge and maintain proficiency and certification in Workday Adaptive PlanningRequired SkillsStrong interpersonal skills, as well as excellent written and verbal communication skillsGenuine intellectual curiosity for solving business problems and challenges unique to the M&A market with elegant efficient solutions. Ambitious work ethic, go-getter mindset and passion to drive results.Resourceful, independent self-starter with an aptitude for learning new technologies.Demonstrated ability to analyze complex data sets, identify key trends / drivers and communicate conclusions clearly and concisely.Experience with custom integrations: document, design, build, test, and manage.Well organized, detailed oriented and able to manage multiple projects simultaneously.Strong problem-solving skills, technical aptitude, and business acumen.Liaise with Workday Community and third-party Workday Support team to identify and implement best practices.Adapt quickly to changing business and technology needs.QualificationsBachelor's Degree in Finance, Information Technology or related field2+ years' experience implementing Adaptive Planning is preferred.7+ years Finance experience desired. Financial planning experience including GAAP knowledge, internal controls, revenue recognition (ASC 606), driver-based financial forecast modeling (P&L, Balance Sheet and Cash Flow), financial reporting, web reporting, etc.Global experience (currency, revaluation, translation, intercompany, etc.)Workday Financials and HCM experience helpful but not required.Demonstrated experience designing, building, and implementing strategies to enhance business performance and in application management (configuration, integration monitoring and security administration)Experience scoping and executing QA and UAT test cycles.Experience in process improvement, workflow, benchmarking and / or evaluation of business processes (Six Sigma certification, internal audit experience a plus)Solid organizational skills, proven ability to prioritize and deliver quality results on time.As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

The Business System Analyst plays a pivotal role within this organization. They serve as a functional expert in Business Intelligence processes and data analytics, working with designated functional area teams including Corporate, Commercial, Finance, HR, Operations, Supply Chain, or Environmental and Safety.Responsibilities:Act as a liaison between IT and business stakeholders, comprehensively understanding business needs, and translating them into technical requirements.Analyze complex business processes and data requirements to design and implement effective data warehouse solutions.Develop and maintain ETL processes and tools to ensure seamless data integration from multiple ERP systems.Utilize SQL and Python or R to extract, transform, and load data into the data warehouse from Oracle databases.Lead the development of data models, architecture, and standards for data warehousing initiatives.Collaborate with cross-functional teams to identify opportunities for leveraging data analytics to drive business value.Provide expertise in Supply Chain network planning, financial operations, and related systems to enhance decision-making capabilities.Develop and implement cleansing and standardization scenarios using industry-standard mappings.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The ideal candidate for this Business System Analyst role will have the following:Bachelor's degree in Computer Science, Information Systems, or related field.7+ years of proven experience in data management/data architecture.Proficiency in SQL and either Python or R for data analysis and manipulation.Extensive experience with ETL processes and tools.In-depth knowledge of data modeling, data architecture, and data warehousing.Strong understanding of business processes in a manufacturing environment.Excellent communication and stakeholder management skills.

AllscriptsWelcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.Job Summary:Act as subject matter expert for assigned products, providing support for client operations, ongoing development, and maintenance activities. Works to ensure that product service levels are met, researches and documents bugs, and coordinates the execution and validation of product upgrades and environment maintenance.What you will contribute:Coordinates product activities across architecture, engineering, support, development and the client (as appropriate) to ensure service levels are metCoordinates and drives compliance with change control policies and processes across all productsParticipates in product maintenance activitiesProvides production support for internal and client use of the productFacilitates client case management across functional teams for productInteracts with Business Analysts during the software build or configuration and testing processPerforms technical application configuration and configure /run reports at user request; Researches product behaviorDesigns and/or executes unit, system and integration test plans for new developments/releases/reportsMaintains technical documentation based on standard operating procedures in support of the assigned application and/or client accountIdentifies the common causes of defects, prioritize them and systematically remove themReviews operational documentation periodically for accuracy and effectivenessOwn the support relationship for assigned products, acting as point of escalationFacilitates cross training on operational teams working with support and engineering leadsLeads the account delivery for a workstream- clinical, custom services, integrationContributes to internal solution store innovates ideas and solutions to address client needs and product limitationsThe ideal candidate will have:Bachelor's Degree or equivalent Technical / Business experience Required7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience Preferred10+ years expert level experience in technical support, analysis, project management, or related functions RequiredCompliance with L1 internal certification program requiredExperience with Microsoft SQL Server running SQL queries and stored proceduresWriting optimized SQL queries, complex queries, stored proceduresFamiliar with Processing Medical Claim filesAnalysis and development using Python#LI-REMOTEEnhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.Visa Sponsorship is not offered for this position.Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.From a "VEVRAA Federal Contractor" We request Priority Referral of Protected VeteransThis is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.Thank you for reviewing this Veradigm opportunity! PI239997849

JOB TITLECompany | Who they areGlobalSource, a National IT recruiting firm, is seeking a Hybrid/Remote Senior SAP APO Application Analyst for one of its clients. This client is one of North America's largest construction & manufacturing companies, with a heritage of building innovative products for over 120+ years. This hybrid Remote role is based in its Chicago, IL office (2x / month) and offers a phenomenal career path.**Ask me about their growth opportunities!**They offer individualized talent development plans, cross-functional experiences, and opportunities for career advancement through personal and professional development.Primary Function | What you'll doCollaborate with key users to configure and enhance the current and future state of Systems, Applications, and Products in Data Processing (SAP), Advanced Planning and Optimization (APO), and Error-Correcting Code (ECC) systems.Configure and support APO, DP, SNP, and Vendor Managed Inventory (VMI) in Supply Network Planning (SNP) to meet business needs and associated processes.Work with and understand existing processes in APO, Production Planning/Detailed Scheduling (PP/DS), ECC PP and PP-PI, Global Available-to-Promise (GATP), and Available-to-Promise/Capable-to-Promise (ATP/CTP) process.Plan and establish after-go-live activities, including ongoing application support.Role-Specific Responsibilities | What they wantExperience with unit test applications, including customizations and interfaces.Facilitation of change process by clarifying new procedures and training system users.Analyze day-to-day user, system, and process-related issues and propose solutions and fixes.Strong skills in supply planning concepts, production planning, and overall supply chain processes, from requirements planning to fulfillment of both make-to-stock and make-to-order scenarios**They want someone who can help drive change, challenge norms, and drive continuous improvement company-wide. If this sounds like you, we should talk!**Qualifications | What you'll need2+ years of hands-on experience in APO - PP/DS and GATP in a support role, including some experience in SAP APO Demand Planning, APO Supply Network Planning, and ECC Production Planning. Full cycle APO implementation experience. Experience in the Supply Chain planning space.Strong knowledge of SNP Heuristics, Deployment, and Transport Load Builder (TLB)Strong knowledge of configurable products in sales and production planning environmentsEducation: A BS/BA Degree in Computer Science, Business, or related field What they offer:Competitive compensation package, including base salary + bonus + 401(k) + comprehensive benefits plans. Medical and dental insurance, company-sponsored life insurance, and retirement security savings plan. Short- and long-term disability programs and tuition assistance.Note: Travel to Chicago, IL site 2x / month.

Job Posting Start Date 05-02-2024 Job Posting End Date 07-31-2024Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an ERP Business Systems Analyst located in Austin, TX.Reporting to the IT Manager, the ERP Business Systems Analyst role will be In-charge of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable.What a typical day looks like:Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions.Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.Establish and assure adherence to budgets, schedules, work plans and performance requirements.Ensure that business application(s) are performing, scalable, usable, and available by defining help and monitoring processes, defining, and driving SLAs (Service Level Agreement), conducting system tests.Research, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects.Install, configure, administer, and maintain business application systems and associated hardware, in accordance with technical specifications to ensure systems function reliably.Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.Communicate with system users, vendor hold up and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.Perform and track change management and publish performance metrics. of these teams.Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy, security and regulatory compliance.The experience we’re looking to add to our team:Minimum 5 years Baan V experience.Minimum 2 years of Customer Service experience or being involve on support areas.At least 1 year of Packman/Xtend experienceProject management skills at preferredSQL experience preferredTypically requires a Bachelor’s degree or equivalent experience and trainingIdeally requires a minimum of 6-7 years of related experience.Collaboration skills and passion for technical challenges and operations support.Different IT Analyst position may require different knowledge of application, skill set, or tool.What you’ll receive for the great work you provide: Full range of medical benefits, dental, visionLife InsuranceMatching 401KPTOTuition ReimbursementEmployee discounts at local retailersKR13Job CategoryITRelocation: Eligible for domestic relocation onlyIs Sponsorship Available?YesFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Job Posting Start Date 05-03-2024 Job Posting End Date 07-29-2024Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Server Administrator located in Austin, TX.Reporting to the Information Technology Supervisor, the Server Administrator will be responsible for maintaining and managing the company's server infrastructure. The candidate must have experience in server installation, configuration, and troubleshooting. The position also requires the candidate to have excellent communication and teamwork skills.What a typical day looks like:Monitor and maintain computer networks, systems, and servers.Install, configure, and manage operating systems, software, and applications.Perform regular backups and disaster recovery procedures.Troubleshoot and resolve hardware, software, and network issues.Manage user accounts, permissions, and access control.Ensure system security by implementing and maintaining local firewalls and antivirus software.Maintain documentation and inventory of systems and network infrastructure.Proactively identify potential issues and suggest improvements for system performance and reliability.Collaborate with other IT professionals to provide technical support and resolve issues.The experience we’re looking to add to our team:5 years of experience with vSphere for WindowsFamiliar with Windows serverWorking experience with tickets system24/7 On call availabilityBachelor's Degree preferred.Experience with Linux is a plus.What you’ll receive for the great work you provide: Full range of medical benefits, dental, visionLife InsuranceBonus EligibilityMatching 401KPTOTuition ReimbursementEmployee discounts at local retailersJob CategoryITIs Sponsorship Available?NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

When it comes to choosing a hospital, one thing is clear: quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124-bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks, Nevada.This Clinical Systems Analyst opportunity is part time at 20 hours per week, offers full benefits and a convenient day shift schedule. This dynamic individual will be responsible for EMR training of new staff and ongoing education to align with system updates. Provides primary clinical user support and problem resolution while submitting and tracking enhancements as needed. Participates in safety and quality of patient care initiatives by promoting adoption and meaningful clinical use of information systems. Serves as liaison between clinicians, staff and corporate IS as appropriate. Participates in the department's performance improvement and continuous quality improvement (CQI) activities.Job Duties/Responsibilities:Participates in appropriate project meetings and adheres to project management principles and standards.Demonstrates knowledge of current software systems, operation procedures and technological developments.Maintains systems and processes to ensure compliance with regulatory requirements and security and privacy policies and standardsProvides support and scheduled training for all system users.Requirements: Associates Degree in Nursing, Healthcare InformaticsRN licensure strongly preferredDirect Patient Care experience preferredPrevious experience in nursing or clinical informatics preferredImplementation experience with hospital clinical applications preferredWhat we at Northern Nevada Medical Center value:• Compassion: We treat everyone with kindness and warmth because we genuinely care about every patient, employee and physician like they are family.• Empathy: We put ourselves in our patient's shoes and deliver clinical care with a personalized touch.• Teamwork: We foster a caring and friendly work environment to bring the best possible outcomes in our patient's lives.• Quality: We strive to provide excellence in clinical care.• Ethics: We conduct our business with the highest ethical and moral standards.• Respect: We promise to honor the dignity, individuality and rights of everyone.• Service Excellence: We provide personalized and professional service that exceeds the expectations of those we serve.• Innovation: We continually invest in technology and process improvements to develop new and better ways of delivering clinical care.Benefits for full and part time employees:Challenging and rewarding work environmentCompetitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision and Prescription Drug Plans401(K) with company match and discounted stock planCareer development opportunities within UHS and its 300+ Subsidiaries!More information is available on our Benefits Guest Website: benefits.uhsguest.com

Position Information Posting Title IT Application Analyst (Application Patching & Mgmt.) Job Requisition Number AE503666 Position Number 108984 Job Type Full-Time Division Name Information Technology Minimum Qualifications Education and/or Equivalent Experience: + Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. + Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Austin Energy’s Technology and Data family is seeking helpful, creative problem-solvers to round out our newest team. Austin Energy’s vision is to drive customer value in energy services with innovative technology and environmental leadership. Essential duties and functions, may include the following: + Provide recommendations on new applications to meet business needs + Stay up to date with the latest technology and industry trends in enterprise application management + Work with other teams in IT to troubleshoot and resolve application issues + Update and maintain applications at a regular cadence + Ensure that all applications comply with the latest security standards and regulations WORK CULTURE AND PERKS : Austin Energy is a community-owned utility and a not-for-profit enterprise of the City of Austin. Our unique blend of government and business cultures attracts hard-working, kind and courteous professionals who value work-life balance, family, health and safety. We really do offer a world-class benefits package. Full-Time employees receive a generous pension, best-in-class medical plan, vacation and sick leave, and fun perks such as free public transportation and an extensive employees-only PE program. You can view all benefits here: https://www.austintexas.gov/department/active-employee-benefits IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation and a NERC background. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new\_hire\_driver\_safety\_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Work Schedule Notes: + Monday – Friday, 40 hours; schedule flexibility + Employee may be required to work additional hours outside of regular work schedule Job Close Date 05/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hybrid and Remote: 4815 Mueller Blvd, Austin TX Preferred Qualifications Preferred Qualifications: + Experience supporting desktops and assisting customers at an enterprise level + Broad experience in application management, including updating, patching, and maintaining applications + Experience updating and/or adding applications to virtual desktops such as VMWare VDI , Azure, AWS , or similar + Experience with query tools such as PowerShell, WMI Query, SQL query or Kusto query + Experience working with business-line leaders to deploy third-party applications + Experience using endpoint management technologies to manage and deploy patches for an organization Other: + Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develop, implement, and configure technological solutions 2. Assist in administering, monitoring, and maintaining one or more IT systems 3. Provide support in response to issues to resolve specific technical problems or make changes to systems 4. Prepare and maintain documentation related to the development and maintenance of systems 5. Perform bug tracking and quality assurance tasks 6. Participate in disaster recovery planning and testing 7. Develop and/or deliver training 8. Create and prepare reports Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of database design principles • Knowledge of IT policies, procedures, and security requirements • Knowledge of structured query languages • Knowledge of process models and data flow diagrams • Skill with computers and computer systems • Skill in documenting and maintaining application and process or configuration information • Skill in providing system/application administration • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency andreliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). + * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? + Yes + No + * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) + * Briefly describe your experience updating, patching, and maintaining applications for a firm or enterprise. Include years, job titles, and employers. (Open Ended Question) + * Briefly describe your experience updating and/or adding applications to Horizon VDI via App Volumes, or the most similar experience you have. Include years, job titles, and employers. (Open Ended Question) + * Please indicate below if you have experience with the following: + PowerShell + WMI Query + SQL Query + Kusto Query + * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. + I acknowledge and understand this position requires a Criminal Background Investigation (CBI). + * Do you have the ability to travel to multiple sites as part of the regular job duties? + Yes + No Optional & Required Documents Required Documents Optional Documents Contact City of Austin Employment Services Office: 512-978-JOBS (5627) Privacy Notice (https://www.austintexas.gov/page/privacy-policy)