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Front Desk Attendant Salary in USA

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Front Desk Associate
The JL Bar Ranch, Resort & Spa, Sonora, TX, US
JL Bar Ranch, Resort & Spa is a private ranch offering many indoor, outdoor and culinary activities. Our culture is To Redefine the Ranch and Resort Experience as a World Class Destination of Choice through our Mission, Vision and Values. We maintain a spirit of sustaining an enthusiastic and fun environment.Full job description and online application at jlbar.com/careersIdeal candidate requirements vary by position, but all JL Bar positions have the following similar expectations:•Team Player•Guest Service and Hospitality Oriented•Detail Oriented•Effective and Respectful Communicator, Both Verbal and Written•Reliable, Efficient, Responsible & Punctual•Self-Motivated•Positive Attitude•Capable of Working with Little or No Supervision•Must Maintain a Professional Appearance, Following Uniform Policy•Willing to Go Above and Beyond for Co-Workers, Management, & GuestsDuties, Responsibilities & Requirements•Maintain the upkeep and appearance of the lobby, entrance, front desk area, and pool area.•Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.•Contribute to the overall security by reporting any unusual occurrences and coordinate with front gate staff daily.•Create and maintain updated records for reservations (collect all contact details) in the PMS.•Respond to all guest services email in a timely manner. Netiquette should be followed.•Inform customers about payment methods and verify their credit card data.•Provide working knowledge about the property, available rooms, rates, activity and spa services, amenities, and local information to accurately respond to guest questions.•Increase guest utilization of facilities by promoting activity & spa services when appropriate.•Greet the guest in a friendly and courteous manner.•Perform all check-in and check-out tasks efficiently.•Respond to requests and complaints in a timely and professional manner. Inform Property Manager of any complaints or unusual situations.•Attend and actively participate in weekly staff meetings and training sessions.•Must be able to stand for extended periods of time.•Light lifting required.•Perform other duties as needed.Rate of Pay & Benefits•Rate of Pay: Based on Experience, Bi-Weekly.•Optional Benefits For Part-Time Employees: Quality employee on-site lodging.•Optional Benefits For Full-Time Employment: Medical, Dental, Vision, 401(k) matching (100% up to 6%), Vacation Time, Quality employee on-site lodging.Applying just got easier! Submit a digital application found on our website from any device. All current openings are listed with job descriptions and we are scheduling interviews now.
Front Desk Administrator
Entourage Consulting LLC, Altus, OK, US
Front Desk AdministratorPlace of Performance: Altus AFB, OKGeneral Description:Front Desk Administrator shall provide administrative oversight at the Altus Air Force Base Military & Family Readiness Center’s (M&FRC) customer service/front desk operations.Specific Tasks:• Serve as the initial point of contact and shall provide general administrative duties for the M&FRC, to include answering phones, taking messages, assisting customers with faxing approved material, responding to email messages and other virtual inquiries. Provide effective, efficient, and immediate transactional service to customers who seek assistance in the M&FRC. Meet and greet customers upon entry to M&FRC ensuring all are logged into AFFIRST and administered the Statement of Understanding (SOU) and/or Personal Readiness Inventory (PRI) to assess customer needs and appropriately refer them to M&FRC staff members for immediate one-on-one consultation or by appointment for further consultation. Perform administrative tasks to include printing, copying/collating, folding, stapling and envelope addressing/mailing. Assist the M&FRC staff in providing a full range of services to include transition assistance, employment assistance, relocation, financial, family life, special needs family members, voting assistance, volunteer resources, and personal and family readiness to authorized patrons seeking assistance at the M&FRC. Maintain knowledge of and connection with on and off-base helping agencies and resources for customer referral.• Manage all resources within the front office, lobby, and common areas at the M&FRC, ensuring up to date materials are available for customer self-help and referral in support of all M&FRC programs and base/community services and special events. Ensure all printers/copiers are supplied with paper and toner, notifying M&FRC Chief or NCOIC when more supplies are required.• Shall be competent on all Microsoft Office products and the use of Canva or other commercial site for creating marketing materials supporting M&FRC program areas. At a minimum, you will compose a monthly workshop calendar and a classroom usage calendar and will ensure coordination with all M&FRC staff for both products.• Receive desk-side training in Air Force Family Integrated Results and Statistical Tracking (AFFIRST) Data Management for gathering demographic customer profiles, tracking service delivery transactions, compiling report data, and providing results management information on the effectiveness of services to individuals. This training will be provided within one week of receiving network access.• Provide administrative support to the Altus AFB Transition Assistance Program (TAP) team; data input, gathering/producing materials for workshops and other administrative tasks related to databases specifically utilized in TAP. Desk-side training on databases will occur after it is deemed that you have a solid general understanding of the overall scope of the M&FRC services.• Responsible for general housekeeping in all common areas and classrooms within the M&FRC as well as maintaining the M&FRC marketing tables in the common area of building. Areas should have a professional appearance.• Attend and record weekly M&FRC staff meetings. Meeting notes will be completed and provided to the Chief of M&FRC within 2 working days after staff meeting for dissemination to personnel.Qualifications:• Must possess basic communication skills appropriate in the professional environment of the M&FRC.• A minimum of 6 college credit hours in social work or social services is highly desirable; or a minimum of one-year experience working in an M&FRC or a similar helping service agency environment.• Should have a basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and poses the ability to communicate and work effectively with a diverse population.• Shall have a good record of and maintain at a minimum, satisfactory punctuality rate and attendance record.
Spa Front Desk Attendant - Hilton Sedona Resort at Bell Rock
Hilton Global, Sedona
Greets guests promptly and courteously, answers and responds to telephone inquiries, completes program and court registrations, distributes and tracks locker keys and radios, ensures supplies are fully stocked (towels, cups, etc.), distributes loaner/rental equipment and conducts merchandise and juice bar sales.What will I be doing?What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Front Desk Administrator
Land O'Lakes, Inc., Arden Hills
Front Desk AdministratorLand O'Lakes is seeking an Administrative Coordinator to support the Real Estate and Facilities team while ensuring on-campus operations are running smoothly, safely, and effectively. This collaborative and cross-functional role provides coordination between facilities management, security, visitors, vendors and employees including the executive suite.This is a full-time in-person, on-campus position located in our Arden Hills, MN office Hours: 8-4:30pm Key responsibilities will include: Performs front desk receptionist function including guest relations, badging and wayfinding and safety onboarding for new contractors. Including concierge services by partnering with conference center, executive leadership team/C-suite administration, security, and visitors.Uses CMMS (Central Maintenance Managementsoftware), Archibus to delegate work orders to the necessary department; also generates planned maintenance work orders based on individual workload including maintenance, security, janitorial and workplace services.Books Travel reservations, makes Ad-Hoc p-card purchases and performs monthly Concur reports on behalf of the greater Real Estate and Facilities team.Tracks and reports on utility usage, Archibus monthly metrics, facility management cost mitigation, manages electric vehicle charging software and user database, and campus security access control (S2)Participates in corporate safety council meetings. Partners with environmental health and safety team to perform safety audits, identifies action items, assigns and closes tasks. Education / Experience HS diploma required along with a minimum of 1+ years related work experience. Bachelor's degree desired.Proficiency in Microsoft office suite required including Excel, Office, Word and Powerpoint. Adobe Acrobat a plus.Skills/competencies: Good verbal and written communication skills, portraying a confident demeanor in all correspondence.Demonstrate strong interpersonal communication skills - both written and verbally with a customer-service mindsetMust be able to manage a heavy workload while working within a busy lobby.Intuitive approach, ability to head off and execute tasks while considering impacts and how to execute through completion.Highly skilled in multi-tasking and executing tasks.Customer relations skills, working with both employees and guest while remaining calm and collected in potentially demanding situations.Demonstrate a security and safety mindset.Experience dealing with confidential matters and correspondence.Ability to work well with team members at all levels of the business.Able to collaborate with peers, co-workers, vendors, and internal and external customers.About Land O'Lakes, Inc.Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
Event and Front Desk Attendant
National Audubon Society, Columbus
Columbus, OHPart timePosted 15 Days AgoJR63Position SummaryThe Grange Insurance Audubon Center seeks an energetic and qualified candidate to oversee the efforts of the front desk during weekend open hours and special events. This position reports to the center director and works directly with guests and vendors to ensure a positive experience, that guests are good stewards of the 18,000 sq ft. LEED-Certified building and in promoting our mission and membership. Additionally, this position will have an opportunity to assist special projects, data entry for membership and attendance.This position is scheduled approximately (20-22 hours a week) on the weekends. This position works weekends during the day, weekday evenings, covers evening weekend wedding events and has 1-2 shifts during the work week.Compensation: $15.00 / hour Essential FunctionsCarry out opening and closing tasks for each shift to ensure the building is ready to open to the public (or ready for event) or secured at close.Help other GIAC staff and/or catering staff move entrance tables, furniture, and exhibitions prior to rental setupGreet and guide vendors and guests during rental set upGreet and guide visitors when they enter the building and sign them into our POSEnsure that visitor engagement items are restockedPerform office administrative duties as assignedComplete data entry for daily attendance in visitor software systemMonitor and maintain restrooms and general building needs during shiftKeep all AV equipment labeled and inventoriedMaintain inventory of cleaning suppliesAssist caterer with building needs as they arise, with light janitorial duties and light maintenance needsAssist guests with questionsAdminister and complete end of rental check list with the catering staff leadClearly communicate end of shift notes with supervisorProvide feeding care to Grange Insurance Audubon Center animal ambassadors based on approved scheduleOther job-related duties as assignedQualifications and ExperienceHigh school degree or equivalentOne to three years customer service experienceProblem solving, independence and resourcefulnessAbility to multi-taskBasic computer knowledge with POS system, Microsoft productsEffective organizational and communication skillsIdeally passionate about nature and conservationThis position is represented by the Communication Workers of America (CWA).EEO StatementThe National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.Accessibility StatementThe National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.The National Audubon Society protects birds and the places they need, today and tomorrow, throughout the Americas using science, advocacy, education, and on-the-ground conservation.Audubon’s state programs, nature centers, chapters, and partners have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action.Since 1905, Audubon’s vision has been a world in which people and wildlife thrive. Audubon is a nonprofit conservation organization.PI239387592
Front Desk Staff
Manfield Auto Parts, Detroit
We are seeking an experienced front desk associate to join our team at Manfield Auto Parts. As a front desk associate, you will be the first point of contact for customers, providing exceptional service and assistance with their automotive parts needs.ResponsibilitiesGreet customers and assist them with inquiries, orders, and purchases.Utilize your expertise in automotive parts to provide accurate product information and recommendations to customers.Process transactions efficiently and accurately using our point-of-sale system.Manage incoming phone calls and inquiries.Maintain a clean and organized front desk area, ensuring a professional and welcoming atmosphere for customers.Collaborate with other team members to fulfill customer orders and maintain inventory accuracy.QualificationsPrevious experience working in an auto parts store is required.Strong knowledge of automotive parts and accessories.Excellent customer service skills with a friendly and approachable demeanor.Ability to multitask and work efficiently in a fast-paced environment.Proficiency in basic computer skills and familiarity with point-of-sale systems.Strong attention to detail and accuracy in transaction processing.Flexibility to work weekends as needed.If you meet the above qualifications and are looking for a challenging opportunity to manage auto parts inventory for a reputable company, we encourage you to apply.At Manfield Auto Parts, we believe in compensating our employees fairly based on their skills, experience, and the value they bring to our team. The compensation for this position is competitive within the industry and will be determined based on experience and performance.Manfield Auto Parts is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.Manfield Auto PartsDetroit, MI 48227
Front Desk Attendant - Carilion Wellness Roanoke
Carilion Clinic, Roanoke
Carilion ClinicHow You'll Help Transform Healthcare:Register members and guests as they enter the club. Enforce the policies and procedures of the RAC/BAC. Knowledgeable about current events and promotions of the club.Explains and promotes all club facilities and services to potential members.Promotes all club activities and programs to the members.Registers members and guests as they enter the club.Takes membership pictures.Operates the cash register.Receives and accounts for all cash, checks, and credit card transactions.Answers the telephone promptly and courteously, takes proper messages.Makes coffee and puts juice out when applicable for the members.What We Require:Education: Minimum two years high school education. Work permit required if under 18 years of age.Experience: Experience dealing with the public preferred.Licensure/Certification: AHA BLS-HCP certification is required for all openers or must be obtained within 90 days of hire.Other: Must be at least 16 years of age. About CarilionThis is Carilion Clinic ...An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Requisition Number: 145984 Employment Status: Flex Location: Carilion Wellness - Roanoke Shift: Day/Evening Shift Details: M-F 12pm-4pm, 4pm-930pm Sat/Sun 730-1pm, 1pm-630pmFor more information, contact the HR Service Center at 1-800-599-2537.Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender IdentityCarilion Clinic is a drug-free workplace. PI239708183
Front Desk Attendant (Part-time)
Aquila, Miami
Position Title: Front Desk Attendant (Part-time) About The Organization: Inspire others and change lives through your energy and passion for fitness and well-being. Make a transformational impact on people's health engagement. Join our group of entrepreneurial professionals and become part of a fun and winning team! Aquila is an award-winning on-site health and fitness management company which was recognized as one of the Inc. 5000 fastest growing private U.S. companies. For over two decades, Aquila has been providing innovating programming and results-oriented fitness and wellness management to Fortune 1000 companies, government agencies, educational institutions, and private corporate establishments. EOE Statement: Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law.EOE Minorities/Women/Protected Veterans/Individuals with DisabilitiesIf you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected] or (305) 400-8444 Full-Time/Part-Time: Part-Time Description: Aquila's Front Desk Attendant (Part-time) is responsible for front desk/reception, greeting clients, assisting and checking in members and providing customer service as needed. This position is located in the Miami airport area, west of the airport.The position is 25 hours a week Mondays-Thursdays 4pm-8pm and Fridays 6am-3pm, with a pay rate of $15 an hour. At Aquila, we want all of our people to be healthy, happy and grow with us. You will enjoy all of the following benefits at Aquila:Continuing education reimbursementsService bonusesCommuter pre-tax benefitsFitness retailers discount programs401k plan with company matchMonday to Friday schedule, no weekend workResponsibilities include:Greet members upon entryCheck in members into systemProvide customer service to members as neededAnswer member questionsRespond to phone calls, emails and any other communications appropriatelyEnsure the maintenance, cleanliness and safety of all equipmentAdhere to departmental and club policies and proceduresAdhere to client’s policies and proceduresAttend staff meetingsAssist in wellness and fitness promotions and external eventsPerform daily administrative dutiesQualifications:High School DegreeActive CPR certificationSkills required:Customer service orientedOrganizedPunctualDependableMaintain a desire for continual improvementComputer skillsAll candidates must be able to complete a criminal background check. Location: Miami, FL Shift: -not applicable- PI239706542
Hotel Front Desk Attendant (5 Positions Available)
Sam Houston State University, Huntsville
Requisition:202300128STTitle:Hotel Front Desk Attendant (5 Positions Available)Employee Class:Student EmployeeCollege Work Study Position:NoDepartment:University HotelDivision:Division of Finance and OperationsHours per week:VariesHiring Rate:7.25Nature & Purpose of Position:To provide quality customer service in effort to accommodate hotel guests and groups.Other Requirements for the Position:Duties include making reservations, checking in/out guests, securing payment of room, running reports, filing, personal and over the phone interaction, and other duties as assigned.Front Desk shifts are 7a-3p and 3p-11p. We are looking for class schedules that allow students to work 7a-3p on Monday/Wednesday/Friday or Tuesday/Thursday but this will not be the only shift that is scheduled.Must be available weekends, holidays, summer.Hotel experience helpful, but not required.Submit a completed State of Texas Application along with copy of class schedule.Can also bring to the front desk of the University Hotel or email to [email protected] for Texas State Applicationhttps://www.twc.texas.gov/jobseekers/state-texas-application-employment#onlineApplicationInWorkintexascom**International Students - please visit the following website for more information on employment requirements and eligibility: https://www.shsu.edu/dept/global-engagement/international-students-and-scholars/employment.html.Open Date:09/18/2023Position Number:9N9912Contact Name & Title:Brianna PriceContact Phone:9362941703Contact Email:[email protected] Building & Room #:University HotelContact Instructions Summary:Include copy of current class schedule with application submissions.EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.Annual Security and Fire Safety Report
Front Desk Reception, PSC II
Massachusetts General Hospital(MGH), Danvers
GENERAL SUMMARY/ OVERVIEW STATEMENT: The Patient Services Coordinator II (PSC II) position offers exposure to the clinical, operative, and academic aspects of Orthopaedic Surgery. This position offers terrific opportunities to work with Orthopaedic Surgery Providers and contribute to cutting-edge innovations. Under general supervision of the Administrative Manager, the PSC II will be responsible for front desk duties/functions in our fast-paced Orthopaedic Ambulatory Clinic located in Danvers. This is an excellent position for someone looking to jumpstart a career in healthcare or for a seasoned professional with experience in a customer service driven industry. PRINCIPAL DUTIES AND RESPONSIBILITIES:Front Desk Responsibilities (75%)The PSC II is responsible for greeting patients as they arrive for appointments as well as completing patient check-in and check-out processes in a timely manner. Specific tasks include: Check-In• Verifies patient identity upon patient initial check in by using two patient identifiers.• Checks patient insurance type comparing what is listed on insurance card and what is listed in EPIC system. If there is a discrepancy, informing the patient to call the RRC line.• Verifies if patient is under worker's compensation insurance and confirms worker's comp information is correctly entered into EPIC. • Verifies demographic information, ensuring referral on record, and accuracy of clinical information. • Collects patient co-pays on every patient and if co-payment is not collected denotes reason in visit documentation. • Assists and ensures patients complete PROMS questionnaires as needed.• Issues any additional relevant intake forms and ensures completion. • Checks patient's enrollment status in Patient Gateway & assists with enrollment process.• Arrives patient in EPIC.• Always moves patient in Ambulatory Patient Tracking to reflect accurate patient location throughout the patient's visit. • Verifies casting and radiology orders at time of check-in and sends patients directly to cast room or radiology, if necessary.• Uploads external radiology discs and copies radiology report scanning into Epic. • If patient brings in outside medical record, make photocopy and scan into Epic. • Keeps patients in waiting area accurately up to date on provider wait times by updating location specific wait time board and by also making verbal announcements. Check-Out• Upon patient check-out reviews follow-up information entered by provider and schedules follow-up appointment if needed to location where patient will be returning (i.e., Boston, Danvers, FXB, Waltham).• Confirms next appointment date and time with patient and hand documentation of next visit (i.e., hands business card with appointment date and location or prints out appointment confirmation page),• Prints Visit Summary report and hands directly to patient.Practice Operations (25%)In addition to the check-in/check-out processes, the PSC II is responsible for additional administrative tasks in between front desk responsibilities as well as during light clinic days:Daily/Weekly Activities• Prepares/creates patient charts (intake forms, last clinic note, MRI/CT report, etc. as provider directed). • Checking the DAR 1-2 days prior to patient appointments to confirms patient's insurance type is contracted with our service by running EPIC report. If insurance is not active or non-contracted, alerting Administrative Manager and notifying patient to contact Financial Services. • Reviews schedule for capacity and accuracy of appointments. • Assists with managing of eFaxes, patient requests, and documentation needs. • Assists with referral queue management responding to referrals and scheduling appointments with appropriate providers. • Assists with scanning of medical records/documentation into EPIC.• Take inventory of all iPads used for PROMs and return to designated charging location and/or locked storage. • If prompted by MA or provider, PSC II calls patients in advance of visits to let them know if clinic is running late. • Updates provider specific patient wait time board throughout the day.• Responsibilities for clinic opening: Unlock door and turn on lights.• Responsibilities for clinic closing: Lock door and turn off lights.• Provides lunch coverage and ensures that at least one person is always at the front desk.• Responsible for remaining in clinic late if clinic runs past scheduled end time.• Responsible for arriving early should clinic schedule call for an earlier start time.• Maintains a clean and professional looking front-desk workspace (i.e., no personal items in view of patients, no cell phone usage in front of patients).Back-up Coverage and Miscellaneous Projects• Answers phones and directs calls as appropriate.• Attends regular staff meetings. • Assists with coverage needs and cross-covers (including back office) as directed by Administrative Manager. • Provides information to patients, visitors, and hospital personnel, observing hospital and departmental policies and procedures. • Performs all other duties that are practice specific and are appropriate to this level of position; this may include projects as assigned.Qualifications SKILLS/ABILITIES/COMPETENCIES REQUIRED: Competencies and Abilities• Excellent customer service and communication skills• Can work well as a team player• Always maintains professionalism • Basic computer skills necessary to use computerized scheduling/billing systems• Good grammar and spelling• Ability to deal effectively and courteously with a diverse group of internal and/or external customers• Good organizational skills required to handle multiple tasks in busy environment• Ability to problem solve and adapt to flexible work hours • Ability to maintain customer service standards and work with minimal supervision• Is able to function efficiently and independently in a busy clinic settingBehavior Expectations• Excellent communication between patient and clinic staff• Adheres to institutional & departmental procedures & codes of conduct• Does not use cell phone at front desk• Personal calls/texts must be completed during dedicated break time • Treats all team members with respect• Conversations, particularly those in front of patients, are professional and adhere to HIPAA regulations EDUCATION: High School Diploma or GED requiredBA/BS preferred.EXPERIENCE: • 1 year of administrative experience in a health care setting preferred.• Epic experience strongly preferred.EEO Statement Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.