Front Office Salary in USA

The famous Caribe Hilton is looking for their nextFront Office Pre-Arrival Coordinator.The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.Shift Pattern: Full Availability. Rotating shifts throughout the weekPay Rate: $11.75 per hourWhat are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentA Front Office Pre Arrival Coordinator assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doing?As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for?Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Bilingual: English & Spanish Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Manager, Front Office is responsible for providing day-to-day leadership to the Front Office, Surgery Coordinators/Schedulers, Works with and oversees clinical staff. Major duties and responsibilities: Leadership Directs and supervises employees engaged in the front office operations.Hires, trains, and evaluates front office and scheduling employees in consultation with Human Resources, supervisor and the doctor.Manages employee performance to ensure that employees skills meet and/or exceed the expectations of the position they hold.Responsible for ensuring that the sites have adequate front office & scheduling coverage/staffing with consideration to facility budget, patient flow, and physician expectations.Identifies and develops process improvement plans.Conducts monthly staff meetings.Maintains doctor schedule to ensure that the clinics have clinician coverage throughout the year to prevent any interruptions to patient care.Specific to Surgery Coordinators, monitors and provides guidance in insurance updates, surgery guidelines and protocols.Projects to employees and maintains a positive and solution driven demeanor towards the systems, processes and changes in healthcare delivery. Front Office Ensures Front Office areas are neat and clean, and equipment is in good order at all times, including any safety and maintenance checks.Manages the employee template and surgery blocks for efficiency and coverage at all clinics.Assists in the development and implementation ENT Center quality assurance and utilization programs.Maintains and provides to the Practice Administrator reports and KPI metrics, e.g. No-show Rates, OTC, EOD, patient and surgery volumes, etc.Responsible for managing Workqueues, EMR templates and scanning of all documents to the EMR system.Provides supervision and governance of the phone tree to ensure the lowest wait times across all facilities.Monitors and maintains proper supply levels, places orders and/or delegates the ordering accordingly to ensure that the office has adequate supplies. Ensures that supply spending is within the office budget.Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures.Other duties as assigned.

OBJECTIVE In a positive and cheerful manner, support and work alongside the front office team members to assist in providing an outstanding patient experience.  SCHEDULE Monday-Thursday   8:00 a.m.-5:00 p.m. Friday   8:00 a.m. to 1:00 p.m. Our normal office hours are Monday – Thursday 8:00 a.m. to 5:00 p.m. However, work hours for this position vary based on location, patient schedules and clinic needs. REQUIRED SKILLS General office skills; telephone, filing, typing Basic working computer knowledge Good communication skills, written and verbal Pleasant, cooperative, caring attitude Good listening skills The ability to work with a team to set and to achieve common goals Attention to detail Excellent organizational skills Multitasking and prioritizing Ability to maintain confidentiality PHYSICAL ABILITIES Able to sit for an extended period of time Reach and stoop to file levels Answer telephone Acute hearing Lift up to 35 pounds Use keyboard BENEFITS Profit Sharing 401(k) Plan with generous 50% company match Section 125 Flexible Spending Account (FSA) Medical/Dental/Vision Paid Holidays Personal Time Off Clothing Allowance Continuing Education/Tuition Reimbursement Group Life Insurance Policy Voluntary Term Life LifeBalance Employee Assistance Program Bereavement Leave Eligible for free refractive surgery *Driving record and background check required upon offer for employment*

Front Office Staff with great disposition. Must have computer experience. recblid aavh7q0d9esz21bheub22uo5ig7iui

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Salary Range $87,500-$90,000 + Bonus eligibleRelocation Assistance AvailableThis is an exempt position and will be paid on a salaried basis in accordance with state and federal law. JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. #LI-OE1 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US MVW Resort Ops

A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly Starting pay is $18 per hour What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

FRONT DESK MANAGER JOB DESCRIPTIONSorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River surrounded by 2,000-foot high cliffs, buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.Leading Candidates Will Have:Hotel pre-opening, renovation, or transition experienceAAA or Forbes luxury service experienceWorked in rural style resorts, ranches, or ski resortsAn eye for technology and creating efficient systemsA natural affinity for the outdoors - horseback riding, off-roading, hiking, and moreDUTIES & RESPONSIBILITIES: As a representative and team member of this hotel, your ultimate responsibility is to help achieve the hotel's financial mission, provide attentive, courteous and efficient customer service at all times and incorporate the Sorrel River's values in everything you do.Besides maintaining our mission by adhering to our values, you will be expected to manage the guest services operations while ensuring the highest level of guest satisfaction possible. All duties must be done in the manner prescribed by Sorrel River Ranch and Spa. ? Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions. ? Manage and motivate all front office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Understanding and anticipating each guest's wants and needs. Helping co-workers go above and beyond exceeding guests wants and needs.? Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports, including rate and availability calendar. Understand Ihotelier and Synxis.? Conduct daily, weekly department meetings.? Assist HR with department recruiting and hiring of all new personnel.? Manage and staff the reservations desk and complete department schedules? Direct department training programs including: Orientation, New Hire Training, EI Certification, Train-the-Trainer, Ongoing Training, and Performance Evaluations.? Plan, assign, and direct various department tasks and projects as assigned? Demonstrate knowledge of, adherence to, and enforcement of all SRR standards? Supervise and assist staff with basic functions such as: - Process guest check-in and check-out smoothly and correctly- Enforce and execute all cash handling, check, and credit policies in order to accurately balance transactions, charges and payments, and guest billing.- Deliver all guest messages, mail, and packages in a timely manner. - Ensure that accurate guest and room status information is maintained and properly communicated by completing thorough reviews as assigned. - Operate front desk equipment including but not limited to: switchboard, Property Management System (PMS), Central Reservation System, copier, calculator, fax, internet systems and printers. - Maintain consistent communication, especially with housekeeping and engineering departments- Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned.- Execute Standards - making sure we are in compliance at all times- AM/PM Checklist- Guest Request Log- Audit the Key Log Weekly? Guest billing disputes and inquiries? Creation of checkbook and maintaining/reviewing Rooms Department Expenses? Reservation management - ensuring arrivals have been reviewed, deposits have been taken, understand what Corporate accounts are arriving? Resolve guest problems quickly, efficiently, and courteously. Meeting and exceeding each guest's wants and needs.? Maximize hotel profitability - Use and practice suggestive selling techniques such as top-down/bottom-up to increase revenues. - Maintain, monitor, and update group information on the hotel's records as necessary- Be well acquainted with all area attractions, current events, directions, and competition in the local community - Maintain knowledge of all available packages and promotion details ? Perform essential front desk duties and responsibilities which includes working desk shifts? Develop and execute projects including identifying the necessary tasks and deadlines, assigning them to appropriate people, and following-up as needed to ensure effective and timely completion.? Participate as Manager on Duty as assigned? Attend required meetings and pre-shift meetings.? Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in the details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.? Effectively communicate with other department heads, teamwork is the network for success.? Counsel, in a timely manner, individual department members who are not performing adequately.? Provide security for guests, employees, and property by- Adhering to security procedures for guest room keys and master keys. - Understanding all hotel emergency procedures- Reporting any suspicious activity to management? Performs all other duties assignedREQUIREMENTS & QUALIFICATIONS: ? Having a smiling and happy attitude? Strong desire to lead and motivate employees? Judgment and speed in decision making ? Professionally handle multiple tasks and demands simultaneously? Attention to detail? Attentive and friendly listener? Sincere desire to provide exceptional customer service? High ethical standards? Availability and dependability in meeting a work schedule ? Communication: Ability to read, write and speak English? Mathematical: Ability to add, subtract, multiply and, divide. Calculate figures and amounts such as discounts and count cash? Technical: Ability to operate and control equipment such as; computers, switchboard, radio, copy / fax machines etc. ? Physical: Required to stand for long periods of time? Knowledge / Experience: No experience is required. Prior hospitality experience is preferred.? Availability: Must be able to work a varied schedule including, nights, weekends and holidays? Valid driver's license in order to drive golf cart.We have limited rental housing available on a first come, first served basis. Starting rate of pay will be based on level of experience.We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Southwest Behavioral & Health Services is one of Arizona's oldest and largest non-profit, community-based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.We are seeking a Bilingual Front Office Representative to join our Buckeye Outpatient Clinic. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.The Front Office Representative will work in-office Monday-Friday, standard business hours (no evenings, weekends or holidays).Job Preview At a GlanceThe Front Office Representative will report to Front Office Supervisor. Position will be responsible for processing medication refill requests, prior authorizations, and lab results. In addition, manages prescriber schedules and acts as a liaison between consumers, prescribers, and other clinical staff. MAs are encouraged to apply.ResponsibilitiesProvides excellent customer service via contact calls and face to face interactionsChecks members in and out of clinicSchedules medication, counseling, and intake appointmentsCompletes referrals and screeningsVerifies insurance eligibilityCollects fees/copayCoordinates transportationMaintains member databasesProvides accurate documentation of contact with membersQualificationsHigh School Diploma or G.E.D requiredRequires prior customer service experienceBilingual (English/Spanish)- PreferredOther than a life changing career, what is in it for you?Competitive Compensation- Hourly rate for Front Office Representative is $15.50.Career Development - Benefit from our culture of internal promotion by receiving your MA diploma and certification- once received compensation will increase.What is your dream vacation? You accrue up to 3.3 weeks of PTO your first year of employment, gives you plenty of time to plan your vacation, plus we offer 10 paid holidays.We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account.We help you with your higher education goals - Reduce your tuition cost with our tuition reimbursement program & discount degree programs.Benefits with you in mind - 3 Medical Plan options, 3 Dental Plan options and SO much more.SB&H Mission & ValuesMission: Delivering Compassionate Care to Enhance Lives and Improve CommunitiesValues: Compassion, Integrity, Quality, Empowerment, Innovation and TrustSB&H is a drug-free workplace, drug screening required. EOE

Come join our team at this amazing property, centrally located in the heart of downtown Vancouver with easy access to Portland International Airport. Featuring 226 room, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attraction such as the Vancouver Farmers Market (directly across the street from the hotel!), making us an excellent base for both leisure and business travel.What will I be doing?As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Hourly rate is $20.05 + $2.00 differential for any overnight shift workedThe Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment Supportive maternity/parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Employee referral program - refer someone for employment, receive $400 after they complete 60 days of employment Complimentary meals in the cafeteria while on shift Complimentary parking Position-Specific Compensation Front Office Upselling Incentive Program - Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue includes; room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as follows: o $1-$399 earns 10% commissiono $400-$999 earns 12% commissiono $1,000 or more earns 15% commission Hilton Honors Incentive Program - receive $1.00 per Hilton Honors enrollment Sell-Out Incentive Program - a sellout is constituted as the hotel occupying 222 of 226 guest rooms. Team Members are paid an equal percentage of the previous night's NET ADR split between the number of Team Members working the date of the sellout.

Southwest Behavioral & Health Services is one of Arizona's oldest and largest non-profit, community-based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.We are seeking a Front Office Representative to join our Erickson Outpatient Clinic in Central Phoenix off 26th St & Thomas. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.The Front Office Representative will work in-office Monday-Friday, standard business hours (no evenings, weekends or holidays).Job Preview At a GlanceThe Front Office Representative will report to Front Office Supervisor. Position will be responsible for processing medication refill requests, prior authorizations, and lab results. In addition, manages prescriber schedules and acts as a liaison between consumers, prescribers, and other clinical staff. MAs are encouraged to apply.ResponsibilitiesProvides excellent customer service via contact calls and face to face interactionsChecks members in and out of clinicSchedules medication, counseling, and intake appointmentsCompletes referrals and screeningsVerifies insurance eligibilityCollects fees/copayCoordinates transportationMaintains member databasesProvides accurate documentation of contact with membersQualificationsHigh School Diploma or G.E.D requiredRequires prior customer service experienceOther than a life changing career, what is in it for you?Competitive Compensation- Hourly rate for Front Office Representative is $15.50.Career Development - Benefit from our culture of internal promotion by receiving your MA diploma and certification- once received compensation will increase.What is your dream vacation? You accrue up to 3.3 weeks of PTO your first year of employment, gives you plenty of time to plan your vacation, plus we offer 10 paid holidays.We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account.We help you with your higher education goals - Reduce your tuition cost with our tuition reimbursement program & discount degree programs.Benefits with you in mind - 3 Medical Plan options, 3 Dental Plan options and SO much more.SB&H Mission & ValuesMission: Delivering Compassionate Care to Enhance Lives and Improve CommunitiesValues: Compassion, Integrity, Quality, Empowerment, Innovation and TrustSB&H is a drug-free workplace, drug screening required. EOE