Customer Experience Manager Salary in Trenton, NJ

Summary: Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/sponsors needs and deliver on desired outcomes.Education/ Experience: Bachelor degree in an IT-related discipline - preferred.PMP certification - preferred. 5+ years experience managing projects.Skills and Competencies: Advanced verbal and written communication skills.Must have a strong command of the English language written and oral.Ability to develop project plans, manage individual deadlines and goals.Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.Advanced proficiency with all MS Office applications, MS Project and/or Visio.Highly organized with good time management skills.Customer service orientation, and strong interpersonal skills.Analytical thinker with creative problem solving skills and attention to detail.Major Job Duties and Responsibilities: Develop integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against them.Recommend best solutions based on understanding of business issues.Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions.Capture and track program metrics and perform analysis.Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.Manage client expectations, anticipates operational and tactical risks and tracks them.Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.Manage project closure initiatives, such as client satisfaction survey and closure analysis.Document and archive project activities, deliverables, tools and findings for future projects.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Senior Director, AP World Languages Assessment Manager College Board - AP & InstructionLocation: RemoteType: This is a full-time positionAbout the TeamThe AP Curriculum and Assessment Team at College Board (40+ staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 40+ courses in a wide variety of subject areas. AP® is a rigorous academic program built on the commitment, passion, and hard work of students and educators from secondary schools and higher education. AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. AP's Course Leads and Assessment Leads ensure that course curricula are aligned to higher education expectations and reflect the state of the art in the discipline, contribute to instructional resources and tools for teachers, and develop assessments that allow students in these courses to demonstrate their mastery of course content and skills. The English, World Languages, and Arts department, which includes English Literature, English Language, Spanish Language, Italian Language, French Language, German Language, Chinese Language, Japanese Language, Latin, Music Theory, Spanish Literature, and Art and Design (2-D, 3-D, Drawing) is currently made up of 15 people supporting 14 courses in the AP portfolio.About the OpportunityAs the Senior Director, AP World Languages Assessment Manager, you will manage a small team of assessment specialists in AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, guiding their assessment work and deliverables, as well as managing their training and development in assessment best practices.The Senior Director, AP World Languages Assessment Manager serves as the primary point of contact in AP for all assessment content for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture collaborating closely with the AP World Languages Department Head. The Senior Director, AP World Languages Assessment Manager may provide assessment development support in other related subject and assessment areas. The Senior Director, AP World Languages Assessment Manager is responsible for all item development and management from authoring to administration; training and collaborating with subject-matter experts (SMEs), typically college professors and secondary school teachers. S/he/they trains SMEs on assessment development protocols, translates between academics and technical experts (psychometricians), and collaborates to develop formative assessment materials and resources to support AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture teachers worldwide.In this role, you will:Assessment Development and ScoringBe responsible for overseeing the development and management of all assessment content through iterative review stages with multiple internal and external stakeholders, including the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture Assessment Leads, Course Leads, Assessment Production team, Test Development Committees, and the Chief ReadersBe responsible for overseeing the authoring/revising of assessment content and training educator constituents to author assessment content, including selection of appropriate stimulus material, and applying best assessment practicesfor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureBe responsible for overseeing the development of all assessment forms for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, ensuring the AP Exam development aligns with approved curricula and test specificationsBe responsible for overseeing multiple face-to-face, weekend meetings, and virtual meetings (during work week, evenings, or weekends) annually with each of the committees within the Senior Director's stewardship as well as other committee meetings in the world language discipline, as neededBe responsible for overseeing the successful scoring of student AP Exams at the annual scoring event in person and online-the AP Reading-and produce AP Reading publications materials for teacher and student usefor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureAssessment Quality and ProcessContribute to current research and best practices related to assessment; participate in regular discussions with other AP Curriculum & Assessment members on the current assessment standards and practices to build a set of common, shared beliefs about AP's assessment directions within the larger educational and assessment communityContribute to processes for efficient, high-quality assessment developmentRefine and improve question task models as well as exam design in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established Program thresholdsServe as a recognized and trusted resource within the community by collaboration with the AP Course Leads in engagement with the community to drive teacher satisfaction with the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture exams.Team Management and DeliverablesManage and guide the work of AP World Language assessment specialists in the English, World Languages, and Arts department to develop high-quality assessments aligned to AP exam specificationsTrain and support assessment specialists in assessment development practices, including quality, validity, and fairness in AP assessment development and design, an understanding of the item and test development lifecycle, and proficiency with tools of assessment development, including the item authoring/item bank platformCollaborate with assessment specialists across the Curriculum and Assessment team to ensure the implementation of standardized assessment proceduresCollaborate with Assessment production project managers to establish schedules for test item and test form development, and to monitor assessment deliverables for your teamMentor your team of assessment specialists in best practices in collaborating with and facilitating the work of test development committees and other external stakeholdersDevelop department processes, in partnership with the English, World Languages, Department Head, to ensure integration of assessment development within the departmentCollaborate with assessment leadership in Curriculum and Assessment to support the implementation and continuous improvement of assessment development practices, standardized processes, and standard operating proceduresAbout YouYou have:A Master's degree in Spanish, French, Italian, or German or a directly related discipline and knowledge of current trends in the discipline (required), although a doctorate in the discipline is strongly preferredNative to near-native fluency in Spanish, French, Italian, or GermanPrior management experience, team lead experience, or project leadershipAt least 5 years in standardized assessment development (required)Experience with digital assessment (preferred)Teaching experience (preferred)Superior oral and written communications skillsExcellent organizational and planning skills, including the ability to effectively handle multiple tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to deal with staff at all levelsWillingness to give, accept, and address constructive feedback with positivityStrong customer service orientationWillingness to travel up to 6-8 times a year (domestic), with an additional 2 weeks in May/June for the Annual "AP Reading"Eligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filled While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, final interview and reference checks. This is an approximately 8 to 10-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $112,000 to $165,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1

Looking for a leadership role in civil construction and project management? Our Client, is seeking a Senior Project Manager to oversee multiple projects, mentor junior project managers and engineers, and provide senior-level expertise in securing favorable pricing and contract terms with subcontractors. This role will encompass planning, execution, and closeout of multiple project deadlines and budgets, ensuring safety, quality, and budget for projects of all sizes. Requirements include a Bachelor's Degree in Civil Engineering or Construction Management, OR Experience with a minimum 10-15 years of project experience, and strong working knowledge of Excel, Word, PowerPoint, Microsoft Project, Primavera P6, Sage Timberline, and HCSS. The ideal candidate will possess expert knowledge of civil construction, heavy highway, and underground utility experience, as well as strong analytical skills, effective communication, and passion for the industry. As a Senior Project Manager, you'll have the opportunity to build and grow customer relationships vital to the success of our organization, network with industry professionals, and establish and promote values, expectations, and performance standards for team and individual members in accordance with our mission, vision, and values.APPLY TODAY!#LI-DNI #1161324 - Vincent Beck

Who we are: CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook. About this role: CyberArk is seeking an Integrated Campaign Manager, reporting to the Sr. Director of Solutions Marketing, to support our DevSecOps solutions. The Integrated Campaign Manager is a critical role, designing and delivering effective campaigns to educate the market and drive demand for our solutions worldwide. The ideal candidate is a strategic thinker, applying a data driven mindset to developing and executing leading edge multichannel integrated global campaigns. This person is an excellent communicator with a passion for building consensus across a wide variety of organizational stakeholders, achieving alignment on goals and cohesive execution of the GTM plan. This is an exciting opportunity for a creative marketing professional with broad experience across a variety of marketing disciplines and channels, and an understanding of how to bring these channels together in a cohesive brand experience across marketing campaigns and programs.What you will do: Own strategic planning and execution of integrated marketing campaigns to reach a defined target audience. Develop a deep understanding of the audience, including key personas, ideal customer profiles, and market drivers. Lead the content strategy in partnership with the corporate messaging and content marketing teams to develop thought leadership strategies, story arcs and agreed upon content deliverables to position CyberArk as an industry leader in Identity Security at every stage of the buyer's journey. Build integrated campaign architecture and channel mix designed to lead the target audience along a cohesive buyer's journey from awareness through adoption and expansion; selecting and executing tactics that will achieve target goals. Develop nurture strategy and framework in collaboration with marketing automation team to ensure maximum lead conversion. Manage digital footprint and strategy related to supporting campaign objectives in partnership with the web, social and digital media teams. Manage and coordinate the campaign implementation process, aligning with key stakeholders across marketing functions on roles, responsibilities, key objectives, timelines, milestones, and deliverables. Maintain internal collaboration site, keeping available campaign materials and kits up to date and readily available for global activation by various teams and stakeholders. Support sales and SDR enablement to ensure highly successful outbound prospecting motions, and a consistent messaging framework across every prospect interaction with CyberArk. Partner with the channel marketing organization to deliver scalable repeatable programs to be executed through the channel to support shared business goals. Document processes, create templates, publish program briefs and execution instructions. Analyze and evaluate campaign performance, reporting out to key stakeholders regularly and optimizing performance based on real time metrics. What you need to succeed: Experience in B2B Enterprise Technology Marketing 6+ years of multichannel campaign strategy development and marketing execution experience Exceptional communicator, comfortable navigating large teams, operating cross-functionally with stakeholders spanning senior leaders through early career contributors. Deep understanding of campaign creation, tools and platforms used across both digital and traditional marketing tactics. A deep understanding of funnel conversion and campaign performance metrics, with the ability to utilize information from tools such as Tableau, Allocadia and Marketo. Strong leadership and consensus building skills, with a willingness to work diplomatically while keeping targets and goals top of mind. Results driven, with the ability to analyze data to make inferences and recommendations for program modifications and optimization. Strong project management skills, deeply detail oriented with the ability to coordinate multiple projects across various people and teams while meeting deadlines and delivering on key objectives. Thrives in a fast-paced evolving environment. CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. The salary range for this position is $92,000 - $130,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.#LI-EB1

Overview We seek aSenior Product Marketing Manager (PMM), Clinical Communications,to execute their product's go-to-market plans, programs, and deliverables, including product launch and branding, target personas and ideal customer profile, value proposition, competitive positioning, and content. Your objectives include positioning symplr's highly rated Clinical Communications software offering as a leader, supporting the field and growth marketing organizations while increasing market share through driving up competitive win rates. The successful candidate will be a clinician with healthcare marketing experience. You will have worked with customer facing teams to enable them to speak to our product vision and value, incorporating the voice of the customer into all that your team does. In this role, you will be responsible for the alignment between key stakeholders in Marketing, Product Management, and Sales. It's important for the Sr. PMM to know our competitors like the back of your hand: what they do today and what they plan to do in the future, SWOT analysis, how they price their portfolio, how they position their solutions to their target audiences, our competitive strengths etc. The PMM will also want to know our buyers better than they know themselves, including how they make their buying decisions. Take out the guesswork by backing up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our sales channels to be successful. Attention to detail and eye for quality are critical to this role's success, along with an ability to grasp and present our product's value proposition in a way that resonates and clearly articulates how we solve our customer's problems. It is imperative to track performance and have the data to prove what's working and what isn't, and feed this information back into the product, marketing and sales teams. In addition to the Marketing team, the Sr. PMM will regularly collaborate with Leadership, Product Managers/Owners, and Sales to foster audience identification, buyer needs, and messaging; alignment with corporate marketing and campaign teams on themes, content architecture and execution. Duties & Responsibilities Go-to-market: Support marketing strategy, sales enablement and launch plans for new releases, messaging, content and thought leadership in support of new releases Communicate priority sales motions and bookings goals, targeted personas, unique value proposition and messaging to growth marketing so the latter can create and execute demand gen campaigns Product launches: Execute the launches of new products, bundles, suites, and feature releases for existing products and manage the cross-functional implementation of the plan Product messaging & positioning: Collaborate with product management and marketing leadership to develop product positioning and messaging that resonates with our target buyers Value proposition: Help develop clear and compelling value propositions that address customer outcomes Market intelligence: Be the expert on our buyers, who are they, how they buy and their key buying criteria Build a strong network of internal and external subject matter experts to accelerate your understanding of the marketplace and support your goals Competitive landscape: Be an expert on our competition, what they are working on, and how they are positioned Understands how personas intersect across our portfolio of offerings, their impact on messaging and campaign themes Buyer expertise: Understand and document our buyer's journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn Voice of customer: Understand and analyze customer needs Sales enablement: Understand and support our sales enablement team members to assist with the training on the problems we solve for our buyers and users; develop internal tools and external collateral Thought leadership: Collaborate with internal and external thought leaders to support your product in public-facing speaking engagements and written materials Cross-functional Collaboration: Regularly collaborate with Leadership, Product Managers/Owners, and Sales to foster audience identification, buyer needs, and messaging; alignment with corporate marketing and campaign teams on themes, content and execution. Skills Required Communication based on audience, people and management skills to interact with staff, colleagues, cross-functional teams, and third parties Knowledge of the business in addition to the wider marketplace and competitors Applies knowledge of products and how features can address customer pain points to create deliverables Customer focused - listening skills that help develop a deep understanding of the customer experience journey Passion for solving problems with a high degree of empathy for what those problems mean to the customer Strategic thinking - apply logic and knowhow and understand when to apply marketing theories and models to aspects such as competitive positioning Time management, resource organization and priority establishment skills Ability to multi-task in a fast-paced environment Proficient in Microsoft Office, HubSpot, as well as collaboration and project management tools Must be a strong public speaker, comfortable in front of large, senior groups and a solid writer Ability to make sound decisions based on careful analysis of the problem; identify critical trade-off and risk decisions In depth knowledge of social media marketing, digital marketing, demand generation, storytelling and project management Qualifications Required: RN, BSN, NP or related degree and experience 3+ years of senior product marketing experience MBA is strongly preferred; Bachelor's degree in Business, Marketing or related field Experience in the healthcare technology industry is preferred MinUSD $100,000.00/Yr. MaxUSD $130,000.00/Yr.

Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location.Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and share in the profits that their store generates.Operating a Grocery Outlet Requires:• Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.)• Responsibility for total store operations including complete management of the P&L• Creating staffing models, hire, train and retain employees• Utilizing an existing distribution channel to customize your product offering for your community• Local organization partnerships to make a difference in your community• Strong drive and motivation• Being an ambassador for Grocery OutletQualifications:• 4 years of retail management experience• Experience overseeing a large team including hiring and training• Detail orientated, analytical, ability to think quickly and extremely results orientated• Creative problem-solver• Experience with merchandising displays• Interest in autonomy and being able to make your own decisions for your retail storeAbout Grocery Outlet:Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 460 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 460 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq.Grocery Outlet Privacy Policy - https://www.ownagroceryoutlet.com/privacy-policy/

This position is responsible for guaranteeing that the security needs of stakeholders, vital for safeguarding the organization's objectives and operational workflows, are sufficiently addressed across all dimensions of enterprise architecture. This includes reference models, segment and solution architectures, as well as the resulting systems that support these objectives and workflows.Responsibilities:Lead a team to successfully complete projects, overseeing progress and tracking the status of Authorization to Operate (ATO).Investigate, analyze, and respond to cyber incidents occurring within network environments.Utilize data from various cyber defense tools to analyze and mitigate threats.Interpret, analyze, and report all events and anomalies according to network directives, including initiating, responding to, and reporting discovered events.Evaluate, test, recommend, coordinate, monitor, and maintain cybersecurity policies, procedures, and systems, including access management for hardware, firmware, and software.Ensure alignment of cybersecurity plans, controls, processes, standards, policies, and procedures with established cybersecurity standards.Identify security risks and exposures, determine causes of security violations, and propose procedures to prevent future incidents and enhance security.Develop techniques and procedures for conducting cybersecurity risk assessments, compliance audits, and evaluation and testing of hardware, firmware, and software for potential impacts on system security.Investigate and resolve security incidents such as intrusions, frauds, attacks, or leaks.Provide coaching and guidance to less-experienced professionals and serve as a Value Stream Manager.Core Competencies:Business ContinuityClient Relationship ManagementRisk ManagementSystems IntegrationTechnology AwarenessStrong communication skillsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Primary ResponsibilitiesAs the Branch General Manager at Pine Environmental Services, the position will be overseeing the daily operations of the branch, ensuring that sales and performance targets are met, and maintaining high levels of customer service. General responsibilities for a Branch General Manager would also include managing staff, developing business plans, enhancing revenue, and ensuring compliance with industry regulations and company policies.Specific duties might encompass:Directing all operational aspects including sales, customer service, human resources, and administration.Developing strategies to boost productivity and achieve sales targets.Engaging with the local community and clients to enhance business growth and customer satisfaction.Ensuring the branch operates in alignment with the company's goals and adheres to legal and ethical standards.Ensure rental and sales revenue goals are achieved.Follow up on new and expanded business opportunities.Focus on customer retention methods.Key qualifications for this role often include proven experience in branch management or a similar leadership role, a strong understanding of business management principles, excellent organizational and leadership skills, and the ability to meet sales targets and manage budgets effectively.Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment

SummaryWorld Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.Position OverviewThe Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.Primary ResponsibilitiesEffectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-timeGrowing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communicationHandling renewals, service requests, claims, billing and new policiesMaintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and proceduresReview all applications, policies, endorsements and audits for accuracyCoordinate expiration list with department manager to obtain renewal business informationQualificationsBachelor's degree or equivalent work experience, preferredThree years minimum Commercial Account Management experience requiredProperty & Casualty License requiredValid driver's license and insurance, requiredPossess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)Applied/Epic or similar agency management software experience, preferred.Able to work independently and enjoy a high degree of interaction with team members.Self-motivated and driven.Maintain a sense of urgency and ability to work with and meet deadlines.Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.Ability to maintain a professional demeanor and positive attitudeEqual Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Job Posting ContentEngagement Manager Last date to apply is Monday, April 29, 2024Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.About the role The purpose of the Engagement Manager position is to execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. This position will support the Montana, Idaho, Utah, Colorado, Wyoming territory for Cochlear. In alignment with our organizational principle of providing a safe work environment, employees of Cochlear are required to be fully vaccinated against COVID-19. The only allowable exceptions include qualifying medical and religious accommodation. Proof of your COVID-19 vaccination will be required prior to your start date.Key ResponsibilitiesCandidate & Professional Partners: Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners. The Engagement Manger has demonstrated solutions to sell Cochlear's product portfolio through nurturing of candidates and product launches. Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology. Strategies include but are not limited to planning and execution of candidate growth events, developing strategic community relationships as well as consumer support for professional partners. Manage, develop and inspire mentoring volunteers. Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone. This communication may include explaining device features and functions and Cochlear services to drive brand choice. Report issues via the Cochlear complaint management system (Global issue form) and provide detailed description for B2B appropriate follow up and closure where appropriate.Sales Acumen: Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders. The EM is beginning to achieve the target unit quota by establishing strong relationships with key people in the assigned territory geography (candidates, audiologists, surgeons, scheduling coordinators and volunteers). Ensures that all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws and regulations. Maintains accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies to ensure leadership sales reporting and provide a seamless customer experience. Collaborates with B2B teammates to educate on products to develop strong relationships with schools, Deaf/Hard of Hearing schools/programs and non-programming audiologists. Executes sales and marketing initiatives, delivering the associated marketing messages so that the impact on the customer is successful and positive. The Engagement Manager, coordinates and provides candidate educational events, evaluation days and awareness events related to Cochlear devices. Collaborates with B2B and CPNTM to support growth initiatives in the territory. Provides market intelligence and competitive information that can be utilized in developing effective ways to approach current and potential customers. Maintains a professional image when representing Cochlear Americas.Business Acumen: Manages territory expenses to budget. Allocates appropriate company resources and planning to achieve territory sales success. Assists with developing and implementing quarterly strategic plans to achieve objectives. Submits territory information in a timely manner for the content of the territory month end report. Consistently uses all sales tools including, Salesforce, Miller Heiman purple sheets, Communication Pathway, Schedule Once, Ava and Show Pad in the management of the consumer sales territory.Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:Bachelor's Degree or equivalent Work Experience2- 3 Years of ExperienceDemonstrated ability to work independently with minimal supervision.Ability to lift a minimum of 30 lbs.Willingness and ability to travel up to 60% of the time with overnight stays and weekends.Desired SkillsStrong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.Ability to work and adapt in a fast-paced environment and balance / manage multiple, changing priorities while maintaining a high level of attention to detail.Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audienceDemonstrated strong follow through on commitments and taking responsibility for actions and decisionsApproaches projects collaboratively, seeking varied inputsAbility to identify solutions and challenge the status quo to deliver creativesolutionsProven ability to work collaboratively and positively in a team environment.Ability to interact effectively across all levels of theorganization, establish professional relationships, and communicate openly within the department and with cross functional teamsTotal RewardsIn addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.Target Salary Range/Rate: $70,000 - $73,000 based upon experience, with $20,000 annual Commission opportunityBenefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.Who are we?Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.Physical & Mental DemandsThe physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary seated and standing position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.The work environment is remote office environment with extensive travel and represents those an individual encounters while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.