Resident Manager Salary in Trenton, NJ

Human Resources Officer Intern Recruitment/Social MediaUS-NJ-TrentonJob ID: 2024-2071Type: Regular Full-Time# of Openings: 1Category: Recruitment & Talent DevelopmentNJEDAOverviewJob Summary Responsible for supporting social media strategies, also recruiting and staffing strategies primarily for the recruitment of interns, including sourcing, interviewing, monitor social media platforms, assessing and reporting; maintains excellent relations with hiring managers, and candidates, to ensure that open positions are filled in a timely and cost-effective manner. $58,080 - $72,600 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities: Executes and measures NJEDA’s recruiting and staffing strategy: Contributes to development of NJEDA employment brandIdentifies best sources for candidates and ensures robust talent pipelineAttracts, develops and maintains relationships with interns as part of pipeline strategyWorks with hiring managers to ensure that current talent is fully utilized to minimize new positions or the use of temporary employeesAssists hiring managers in defining jobs, reviewing job description and identifying the right sources for candidatesCreates and maintains a structured process for attracting, screening, interviewing and selecting the best candidates for the jobConsults to hiring managers on; interviewing, selection, assists and understands compensation structure and recommendations.Establishes, cultivates and maintains ongoing relationships with hiring managers in order to understand the business unit and its recruitment needs within the context of their mission; develops and maintains a strong rapport with key leaders in the department. Prepares and develops social media content to support and enhance the organization's brand and operations.Assist in the development and execution of social media strategies and campaigns for recruitment.Create engaging social media content for various platforms and coordinate posting strategy and timing with communications teamMonitor social media channels and respond to comments and messages in a timely mannerTrack and analyze engagement metrics to make data-driven decisionsAssist in the creation of reports and presentations for social media campaignsCollaborate with other departments to ensure consistency in messaging across all channelsCollaborate with IT, and Director of Recruitment to create, NJEDA interns web page Manages job requisitions/positions. Places ads/communications for open positions including EDA website, LinkedIn, twitter, internal, monster, state website etc.Interviews select candidates presented for detailed interviewing, utilizes face-to-face behavioral-based interviewing methodologies. Exhibits judgment in the interpretation of outcome of assessment tools. Organizes, and documents post-interview debrief/feedback with interview teams. Responsible for pre-employment duties; prepares offer letter, testing, references, verifies degrees, processes background checksManages applicant tracking database, produces reports on overall recruiting performance and recommends appropriate modifications Assists with ADP Workforce Now Onboarding activities and employee orientation program. Suggests modifications, as needed.Oversees, organizes & attends job fairsAssists with the intern program if necessaryCollaborates with the Department of Diversity, Equity and Inclusion (DEI) to create and ensure diversity and inclusion plans for recruitment.Provides weekly recruiting report with updates on candidate progressProvides guidance on company initiated eventsPromotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customersMust complete annual and semiannual self-assessment as requiredPerforms other duties and special projects, as assignedQualificationsSkills and Abilities Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staffAbility to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constrains with little or no supervisionMust be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staffAbility to meet tight deadlinesAbility to support diversity within the organizationDemonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customersNJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred Preferred Qualifications Education and Experience RequirementsBachelors degree and/or equivalent related experience;Experience with recruitment practices & interviewing;Understanding of employment laws as they apply to recruiting;2-5 years of experience working in a Human Resources, Administrative Operations or other related field. Advanced degree or industry specific certification may be substituted for 1 year of experience Physical DemandsMinimalAbility to work outside normal business hours, as needed TravelAs necessary to events, meetings, businesses, etc.15% -25% during highest recruitment periods Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity EmployerNJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011 to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.Must review the required NJEDA Ethics Guidelines found on the state website.PI238664149

Human Resources - Data & Job AnalystUS-NJ-TrentonJob ID: 2024-2072Type: Regular Full-Time# of Openings: 1Category: Human Resources OperationsNJEDAOverviewJob Summary Under the general direction of the Manager, HR Operations, the Data Analyst will help support and maintain the Human Resource Information System (HRIS) and other systems supported by the human resources team. The role will collect, compile, and analyze HR data, metrics, and statistics to assist in making recommendations related to recruitment, retention, compliance, engagement, etc. The Data Analyst will also assist with the grading of job descriptions utilizing the Hay methodology. $58,080 - $72,600 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities Utilizes advanced Excel functions to analyze and present data from ADP HRIS or related systems on many different HR related topics including demographics, recruitment, talent development, headcount, equity, performance management, compensation, time to fill jobs and complete projects.Assists in crafting and refining job descriptions that attract top talent, while also being thoughtful of company standards; maintain job description librarySupports the Human Resources (HR) team in analytic data to help decision making for hiring, promotions, market rate adjustments, specific organizational initiatives, and compensation programsTracks and monitors compliance/adherence to HR policy Tracks, monitors, and reports on HR Ticketing SystemSupports the HR leadership in gathering benchmark data about jobs and external employment marketCalculates retention, turnover, and internal mobility rates. Report on key recruiting metrics like time to fill and hiring costs. Analyses employees’ answers to internal surveys (like job satisfaction surveys)Assesses patterns and results from our employee performance reviews and present findings.Performs qualitative and quantitative data analysis, develop written reports, and briefed relevant conclusions for presentation to managementPartners with the Sr. HRIS Reporting Officer on matters of dataPromotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.Must complete annual self-assessment as required timely.Performs other duties and special projects, as assigned. Skills and Abilities Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staffAbility to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervisionMust be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staffDemonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers. NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred.QualificationsPreferred Qualifications Education and Experience Bachelor’s Degree in a highly numerate major (Math, Stats, Econ, HR, etc.) or relevant experience in data and/or business analysis. 2-5 years experience in an analytics role preferredStrong excel a mustStrong personal organizational and time management skillsStrong problem solving skills, allied with track record of transforming data into actionable business insight. Ability to handle multiple priorities simultaneously and independentlyAbility to work autonomously and take ownership of data-related projects, ensuring they are completed accurately and on time. Experience working in groups and leading smaller projects. Ability of maintaining access to and management of the most confidential and sensitive information with integrity and caution while providing exceptional customer service Advanced degree or industry specific certification may be substituted for 1 year of experience Physical DemandsMinimalAbility to work outside normal business hours, as neededMust work in the office minimum three days per week This position is located in the Trenton HQ TravelAs necessary to events, meetings, businesses, etc. Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity EmployerNJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. #LI-KH1PI238784919

Job Description:Global Key Account Manager – SemiconductorsCollaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with curious, creative 3Mers.This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You’ll Make in this RoleAs a Global Key Account Manager- Semiconductor market in Electronics Materials and Solutions Division (EMSD), you will have the opportunity to tap into your semiconductor industry knowledge & network and in addition collaborate with some of the most innovative and diverse people working at 3M around the world to provide value added solutions to key customer needs you identify .  You will make an impact by:Managing some of the  key global  accounts in the fast growing Semiconductor industry through cutting edge technological solutions that advance our customersUnderstanding industry trends, necessary solutions to address gaps for customer needs and communicating the needs to the 3M organization.Developing customer strategies to grow the business by addressing customer needs through available core competencies of the 3M organization.Implementing the customer strategies aligned with the global division strategy to develop & penetrate key applications including new products and existing portfolio in entire value chain of Semiconductor accounts through strong key account management skills.Aligning with US and Global EMSD leadership team to set and execute operating plans to support business growth at key accountsSupporting the creation of solutions for complex and multi-faceted problems through customer collaboration, ingenuity, creativity, innovation and strong analytical skills,  Working collaboratively across the global organization on global accounts through multiple geographies, cultures and time zones.Utilizing “Salesforce” as a tool to effectively communicate the account needs to internal organization, track progress and manage the account to deliver solutions to customers on time.Achieving Sales Quota and price attainment as per the Operating planCompany VehicleThis position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this positionYour Skills and Expertise  To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:Bachelor’s or higher level degree in Science or Engineering  (completed and verified prior to start) from an accredited institutionThree (3) years of experience in materials for the semiconductor device fabrication area in a customer facing role in a private, public, government or military environment One (1) year in a customer facing role with at least one key strategic device manufacturerExperience working with cross functional teams to support customer with product introductions (new and existing), supply of demand and logistics at Key accountsCurrent, Valid Driver’s licenseAdditional qualifications that could help you succeed even further in this role include:Master's degree in Science/Engr preferredExperience in CMP (Chemical Mechanical Planarization)Fluent in MandarinHard skills include managing big Key accounts, pricing, contract managementSoft Skills include Growth mindset, Listening, verbal communication, collaboration both internally and externally, conflict management, results focused, entrepreneurial mindset, negotiation skills#LI - RemoteTravel: May include up to 50% domestic and occasionally up to 25% InternationalLocation – Phoenix AZ or New York/New Jersey areaRelocation Assistance: No.Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within 3M that may present access to export controlled technical data, 3M must assess employees' U.S. person status, as well as citizenship(s). The questions asked in this application are intended to assess this and will be used for evaluation purposes only.  Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position.  The decision whether or not to file or pursue an export license application is at 3M Company's sole election. Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with MaxFor assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruitingApplicable to US Applicants Only:The expected compensation range for this position is $170,658 - $208,582, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.3M Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Accounts Payable CoordinatorUS-NJ-TrentonJob ID: 2024-2078Type: Regular Full-Time# of Openings: 1Category: Accounting ServicesNJEDAOverviewJob Summary Responsible for overseeing the Authority’s centralized invoice intake and tracking process, providing accurate visibility of payments owed and reducing cycle time to disbursements in accordance with the New Jersey Prompt Payment Act [P.L. 1987, Chapter 184]. Informs Management on the aging of accounts payable and identification of appropriate amounts to accrue for monthly financial reporting purposes. Performs other financial and administrative duties as needed. $40,480 - $50,600ResponsibilitiesEssential Duties and Responsibilities Monitors the centralized accounts payable e-mail inbox daily for received vendor invoices.Records received invoices in the centralized invoicing tracking system and forwards to the Contract Manager for review and approval.Reviews the report of open invoices and follow up with Contract Managers to expedite approval or determine reason for delay. Shares report of open invoices with Accounting to facilitate monthly accruals.Updates centralized invoicing tracking system with paid invoices.Notifies Accounting of any vendor contact information updates.Assists with accounts payable filing system, including the scanning of invoices and related documents to ensure proper audit trail. Responds to inquiries on status of payments and checks.Assists with archiving of files for off-site storage.Provides general administrative support services as needed.Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.Must complete annual and semiannual self-assessment as required.Perform other duties and special projects, as assigned. Required Skills and AbilitiesMust possess an understanding of accounts payable principles, excellent bookkeeping skills, accuracy and attention to detailAbility to meet deadlines, prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervisionMust be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staffAbility to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staffDemonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customersNJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred QualificationsPreferred Qualifications Education and Experience RequirementsHigh School Diploma Administrative experience preferred Prior A/P or accounting related experience preferred Physical DemandsMinimalAbility to work outside normal business hours, as needed TravelAs necessary to events, meetings, businesses, etc. Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity EmployerNJ SAME Program Position RequirementsForeign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. PI239475919

Senior Program Officer - DEI Reporting & AnalyticsUS-NJ-TrentonJob ID: 2024-2075Type: Regular Full-Time# of Openings: 1Category: Business DiversityNJEDAOverviewJob Summary The Sr. Program Officer, Diversity, Equity, and Inclusion (DEI) Reporting & Analytics supports departmental and organizational visibility objectives in the promotion and advancement of DEI initiatives across the organization. This role is responsible for the development and management of information reporting and analysis of data for the DEI department. The Sr. Program Officer, DEI Reporting & Analytics will help to advance internal and external DEI initiatives that support business goals by setting objectives, measuring key results, and analyzing relevant data. This role will support project teamwork by utilizing strong data analytics competency to inform decisions relating to diversity and equity across internal products and programs, as well as DEI-related outreach and engagement efforts. This position will support community, business, and sector development by providing necessary reporting and analysis to drive data-informed decision making across the Authority, while ensuring the impact of the Authority’s DEI efforts are communicated effectively with internal staff, external stakeholders, interagency partners, and the public. $76,184 - $95, 230 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities Collects, tracks, and reports on primary and secondary diversity, equity, and inclusion data as part of analyses, planning, performance monitoring, and accountability measures. Develops, pilots, and scales initiatives and programs that support and strengthen diversity, inclusion, equity, and belonging across the organization; these efforts may include contributing to the design and execution of external engagement and business development-focused strategies and programs, conducting quantitative and qualitative analyses, defining program implementation plans, impact metrics, budgets, etc. Works cross-functionally to develop relationships within all EDA departments to support DEI-related project efforts across sectors; this may include providing data analysis, data visualization, presentation development and/or other required forms of partnership to support departmental efforts in developing and facilitating inclusion and equity in customer-facing external functions and programs Responsible for the creation and maintenance of departmental reports and dashboards to track DEI performance throughout the Authority, including developing reporting processes in conjunction with other business units. Prepares reports and presentations for internal and external stakeholders; analyzes data and compiles results to share a wide variety of audiences – officials, community engagement stakeholders, executive committee, and other staff. Supports the Director with developing an internal Supplier Diversity program by providing ongoing data reporting relating to the Authority’s procurement of diverse suppliers. Collaborates with Product Operations, Product Development, Human Resources, Economic Transformation, and other teams to collect and assemble DEI data for departmental reporting purposes. Communicates insights to key internal and external stakeholders through presentations and written reports. Utilizes data to develop insights and recommendations for business decisions. Develops data quality checks to ensure accuracy and consistency of data. Represents the EDA externally, as required, particularly on DEI development initiatives related to the EDA’s and the state’s strategic economic goals and plan. Identifies opportunities for process improvement to increase effectiveness and efficiency of reporting. Conducts research on key DEI topics, programs, and initiatives to advance and support DEI goals. Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, NJEDA staff and external customers. Must complete annual and semiannual self-assessment as required. Performs other duties and special projects, as assigned. QualificationsSkills and Abilities Demonstrated interest in and understanding of Diversity, Equity, and Inclusion Strong ability to communicate effectively, both verbally and in writing, with government and business audiences; proficient in grammar, spelling and editing Experience in collecting and analyzing data to summarize findings Strong analytical skills and excellent attention to detail Ability to learn and understand NJEDA programs and products and highlight them with external customers and stakeholders Ability to support organizational programs and initiatives Ability to foster working relationships with business professionals and NJEDA staff Ability to communicate professionally in a public forum Ability to prioritize workload, must be resourceful and highly organized, detail-oriented, handle various tasks simultaneously, and meet deadlines Strong work ethic, ability to be proactive and responsive in a team environment Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and NJEDA staff Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers Must be proficient in Microsoft Office Suite, with advanced proficiency in PowerPoint and Excel Preferred Qualifications Education and Experience Requirements Bachelor’s Degree and/or equivalent professional experience in a relevant field, with coursework and/or experience relating to data analytics, business intelligence, or other related field Seven years of project management experience Two to four years of experience in data reporting, with emphasis on data visualization and written data presentation preferred Proficiency in SQL or similar preferred Advanced degree or industry specific certification may be substituted for 1 year of experience Physical Demands Attendance at events outside normal working hours. Ability to work outside normal business hours, as needed. Travel As necessary to events, meetings, businesses, etc.; occasional international travel for conferences, trade, and investment roadshows, and to support business attraction missions. Certificates and Licenses Required License: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity Employer NJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded. Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources. Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. PI239476235

Call center AgentReq number:R2392Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Call Center Agent you will respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message.Job DescriptionWe are looking for a Call Center Agent to respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message. This position will be full-time and onsite. What You'll DoWork Schedule: Monday thru Friday from 8am to 5pm ESTPrevious patient interaction or call center experience preferredExperience in health care, to include community health worker training, cultural competency and health messaging is preferredActively and skillfully identify primary concerns of the caller and utilize available resources to address issues with the caller, avoiding medical advice or opinionsExcellent reading comprehension, listening, verbal and written communication skillsWhat You'll NeedRequired:Community health worker education or training (i.e. medical assistant, nurse coursework, social worker, case worker, etc)Knowledge of HIPAA rules/lawsAbility to communicate effectively and positively by phone, email and text message to a variety of community residentsMaintain up-to-date knowledge of pertinent general health topicsProficiency in Microsoft Office SuitePreferred:Previous call center experienceBachelor's Degree in Healthcare or related fieldBilingualHIPAA certificationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

IT Business AnalystUS-NJ-TrentonJob ID: 2024-2085Type: Regular Full-Time# of Openings: 1Category: ITSNJEDAOverviewJob Summary Responsible for gathering, analyzing, and translating requirements from business units on various ongoing development projects. Also, translate business requirements into stories for the development team and help in delivering a successful solution. $65,484 - $81,855 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities The IT Business Analyst will be responsible for the following:Collaborate with business units and leaders across the EDA to define project objectives and scope and implement solutions. Work as a liaison between stakeholders and Dev Team for gathering requirements and user feedback. Also assist to increase transparency and communication.Understand business needs and translate into requirements/stories for the developers to design and implement.Brainstorm solutions, prioritize development roadmaps, and release solutions developed by the development team.Successfully deliver end products to the stakeholders while ensuring usage of those solutions. Own and develop relationship with partners, working with them to optimize and enhance our integration.Help design, document, and maintain system processes.Report on common sources of technical issues and/or questions and make recommendations to the product team. Communicate key insights and findings to the product team.Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.Must complete annual and semiannual self-assessment as required.Performs other duties and special projects, as assigned. Skills and AbilitiesStrong organization skills to manage multiple timelines and complete tasks quickly within the constraints of user’s timelines.Strong analytical & problem-solving skills; technical, design and implementation skills.Optimize business processes and workflows for efficiency and effectiveness.Ensure clear and effective communication between business and IT teams.Stay updated on industry trends, market dynamics, and competitive analysis.Develop and maintain business and functional requirements documents.Conduct impact assessments and feasibility studies for proposed projects.Collaborate with cross-functional teams to align technology solutions with business goals.Assist in project management and planning activities.Continuously assess and improve business analysis processes and methodologies.Attend meetings with business units to align on technical specifications that will drive impact.Coordinate with business units and development team to manage roadblocks, gather user feedback, and facilitate release planning.Foster an open and collaborative environment to help teams learn and adapt.QualificationsPreferred Qualifications Education and Experience RequirementsBachelor’s Degree with major in computer science or related field, and/or equivalent professional experience. 5+ years of experience as a BA.3-5+ years of experience as a BA with the working knowledge of Dynamics 365 CRM and portal applications.3-5+ years of hands-on experience in translating stakeholders needs into user stories, acceptance criteria, and requirements.3-5+ years of experience working as a liaison between the IT department and business units.3-5+ years of experience in defining project objectives, scope, and success criteria.Experience working in an Agile environment. Advanced degree or industry specific certification may be substituted for 1 year of experience. Physical DemandsMinimalAbility to work outside normal business hours, as needed TravelAs necessary to events, meetings, businesses, etc. Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity EmployerNJ SAME Program Position RequirementsForeign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. #LI-KH1PI239904785

Project Officer - Child CareUS-NJ-TrentonJob ID: 2024-2088Type: Regular Full-Time# of Openings: 1Category: Child CareNJEDAOverviewJob Summary The COVID-19 pandemic has highlighted the importance of the child care sector as an economic and workforce enabler that is essential to the equitable recovery and long-term resilience of the state’s economy. The New Jersey Economic Development Authority (NJEDA), in partnership with our sister state agencies, is committed to ensuring that New Jersey’s thousands of child care providers have the resources they need to strengthen their business operations, make improvements to their facilities, rehire staff, and grow. Governor Murphy and the New Jersey Legislature have appropriated nearly $110 million in federal and state funds to provide child care facilities grants, offer technical assistance to child care providers and develop innovative models to strengthen the sector. Reporting to the Program Manager, Child Care, the Project Officer will work with the Community Development Economic Security team to implement and manage new programs to strengthen New Jersey’s child care sector. $65,484 - $81,855 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities Reviews and assesses eligibility of program applicants for child care facilities improvement grants, including reviews of applicant and project eligibility Follows up with applicants for incomplete documents. Assures timely review of applicants and adherence to department policies of notice and communication to all applicants. Assures accurate file diligence documentation and reporting within CRM and Enable. Works with Economic Security team to manage relationships with child care program applicants and grantees, including communicating with applicants via email or phone to discuss their application or funding request Troubleshoots applicant questions based on program knowledge and provides timely response to questions Utilizes CRM/Enable to process applications, generate reports, verify financial records, and initiate disbursement requests Interfaces with NJEDA internal teams to coordinate the timely review of applications, execution of grant agreements, pre-construction activities, and disbursement requests with teams including but not limited to Product Operations, Federal Program Compliance, Closing, and Labor Compliance Reviews and processes payments for programs managed by the Economic Security team Tracks, aggregates, and reports on program spending and performance indicators Supports varying projects and strategic initiatives to advance the business goals of the Community Development Economic Security team. Performs duties to the highest standards of ethics and professionalism Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer- focused work environment among division, EDA staff, and external stakeholders Must complete annual and semiannual self-assessment as required. Performs other duties and special projects, as assigned. QualificationsSkills and Abilities Enthusiasm for child care and equitable community development Excellent customer service and interpersonal skills Ability to communicate professionally with diverse stakeholders Commitment to collaborative problem-solving Ability to effectively manage multiple projects simultaneously Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constrains with little or no supervision Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff Demonstrates respectful behavior NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred Preferred Qualifications Education and Experience Requirements Bachelors in relevant field and/or equivalent experience 5 years years of experience in government, nonprofit, grant management, or similar organizations with experience serving the public Advanced degree or industry specific certification may be substituted for 1 year of experience Physical Demands Minimal Ability to work outside normal business hours, as needed Travel As necessary to events, meetings, businesses, etc. Certificates and Licenses Required License: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity Employer NJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded. Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources. Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. PI239904733

Sr. Project Officer - Real Estate ProgramsUS-NJ-TrentonJob ID: 2024-2092Type: Regular Full-Time# of Openings: 1Category: Real Estate ProgramsNJEDAOverviewJob Summary The Sr Project Officer works as an integral member of the Real Estate Programs team to support new program implementation and administration to catalyze new real estate development opportunities in support of New Jersey’s economic development goals. The Sr Project Officer will assist with program planning, application development, review and processing, and general program implementation. $76,184 - $95,230 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and Responsibilities Undertakes comprehensive assessment and evaluation of potential projects or applicants to determine eligibility for various Real Estate department programs and funding opportunities.Leads the detailed program application and eligibility review process to advance applications forward as applicable and in conformance with department operating procedures. This will include but is not limited to: assessing project documentation and due diligence information, reviewing for qualifications, establishing tracking and processing checklist systems, managing expectations of the timing and process for review, documenting all interactions such as meeting notes, phone calls, and emails into CRM, leading customer/applicant communication (as applicable). Maintains deep industry expertise for NJEDA through project-based research and analysis including tracking industry trends at the state, regional, and national level, identifying comparable and relevant program parameters, and advising Real Estate leadership on policy and technical matters related to program topics and initiatives, including the presentation of various programs and criteria.Works with NJEDA colleagues to manage relationships with key real estate industry stakeholders.Collaborates with NJEDA’s marketing and communications teams to assure web site is accurate, programs are accurately marketed, success stories are shared, program outcomes are compiled, and program enhancements/efficiencies and improvements are recommended. Demonstrates a leadership and ownership mindset, including suggesting new ideas for how to improve applications and processing for Real Estate programs.Leads independent work and small project teams to execute program strategies.Develops best practices which can be institutionalized across multiple programs; defines and implements needed systems and policies.Participates in the development and then advocates for other Real Estate programs or strategic initiatives as necessary.Performs duties to the highest standards of ethics and professionalism.Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, work environment, both internally and externally. Must complete annual and semiannual self-assessment as required.Performs other duties and special projects, as assigned. Skills and Abilities Knowledge and understanding of real estate/economic/community development, public/private partnerships, financing programs and regulations, public policy, and governance. Ability to research and identify relevant programs and initiatives, assess successful programs from other states, and present program analyses and comparisons including structuring and financial details in various formats (written summary, excel spreadsheet, ppt presentation)Analytical and financial skills to monitor and track applications, program funds, and overall project development progressStrong ability to synthesize findings and propose actionable solutionsAbility to work on small project teams tackling complex and challenging workStrong written (presentation, memos, and emails) and oral presentation skills; ability to communicate effectively both verbally and in writing within and among EDA staff and with external partners Demonstrated ability to self-motivate and self-lead own work planning and execution with a strong results orientationAbility to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little supervisionExceptional history of strong performance and consistent high-quality delivery on commitmentsAbility to adapt to changes in work environment and manage competing demandsDemonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, and collaborative work environment Strong ethical orientation, including exercising sound financial stewardshipMust be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staffNJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred.QualificationsPreferred Qualifications Education and Experience RequirementsBachelor’s degree, preferably in a relevant field such as urban studies/real estate, planning, public administration, finance, or closely related field and/or equivalent experienceMinimum 7 years of experience in program administration and/or real estate/economic/community development (preferably within or working with a government/public agency or nonprofit agency) Advanced degree or industry specific certification may be substituted for 1 year of experience Physical DemandsMinimalAbility to work outside normal business hours, as needed TravelAs necessary to events, meetings, businesses, etc. Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity EmployerNJ SAME Program Position RequirementsForeign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. #LI-KH1PI239958109

Senior Project Officer - Child CareUS-NJ-TrentonJob ID: 2024-2089Type: Regular Full-Time# of Openings: 1Category: Child CareNJEDAOverviewJob Summary The COVID-19 pandemic has highlighted the importance of the child care sector as an economic and workforce enabler that is essential to the equitable recovery and long-term resilience of the state’s economy. The New Jersey Economic Development Authority (NJEDA), in partnership with our sister state agencies, is committed to ensuring that New Jersey’s thousands of child care providers have the resources they need to strengthen their business operations, make improvements to their facilities, rehire staff, and grow. Governor Murphy and the New Jersey Legislature have appropriated nearly $110 million in federal and state funds to provide childcare facilities grants, offer technical assistance to childcare providers, and develop innovative models to strengthen the sector. Reporting to the Program Manager, Child Care, the Project Officer will work with the Community Development Economic Security team to implement and manage new programs to strengthen New Jersey’s child care sector. $76,184 - $95,230ResponsibilitiesEssential Duties and Responsibilities Works with Economic Security team to manage relationships with child care program grantees, contractors, NJEDA Business Units and other governmental and non-governmental stakeholders. Develops and updates program materials used both internally and externally, including but not limited to, application/project review guides, preparation materials, program overviews, and applicant/grantee communications. Conducts a thorough review of assigned applications for adherence to program guidelines and reviews programmatic logs and CRM for accuracy of product status. Follows up with applicants for incomplete documents and adheres to department policies of notice and communication to all applicants. Mentors, trains and coaches Child Care Grant Reviewers and Grant Support officers, provides support to address applicant cures as needed. Reviews documentation for funding and disbursement requests for accuracy and compliance with program guidelines, following up with grantees when required. Utilizes CRM/Enable to process applications, generate reports, verify financial records, and initiate disbursement requests. Interfaces with Closing dept. and the applicant to coordinate the timely collection and submission of all pertinent documentation related to closing. Tracks and aggregates performance metrics relevant to Economic Security programs to report out to EDA staff. Provides subject matter expertise regarding the early childhood and child care sector Supports varying projects to advance the goals of the Economic Security team, as needed. Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer focused work environment among division, EDA staff and external customers. As needed, develops solicitations for professional services and technical assistance for Economic Security programs and oversees contracted technical assistance entities to ensure alignment with program goals. Must complete annual and semiannual self-assessment as required. Performs other duties and special projects, as assigned. QualificationsSkills and Abilities Exceptional analytical skills with a keen focus on details and audit trails. Keen ability to prioritize and work through overlapping projects. Exceptional interpersonal and presentation skills and the ability to effectively interface with a broad range of audiences including senior management, business, and industry partners, as well as individual customers and prospects. Ability to communicate effectively both verbally and in writing and to foster communications with business professionals and EDA staff; proficient in grammar, spelling, and editing. Must be a critical thinker and possess rigorous analytical capabilities. Solutions-oriented, good attention to detail and follow-up. Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision. Ability to learn and understand EDA and State programs which support the goals of equitable economic development. Strong work ethic, ability to be proactive and responsive in a team environment. Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff. Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers. NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred. Preferred Qualifications Education and Experience Requirements Bachelor’s Degree and/or equivalent experience. 7 years’ experience in customer-facing and/or data analysis fields preferred. Experience in client management or customer service. Advanced degree or industry specific certification may be substituted for 1 year of experience Physical Demands Occasional attendance at events outside normal working hours. Ability to work outside normal business hours, as needed. Travel As necessary to events, meetings, businesses, etc. Certificates and Licenses Required License: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate, or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity Employer NJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded. Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources. Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJ State Ethics Guidelines found on the state website. #LI-ER1#LI-HYBRIDPI240045766