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Business Process Specialist Salary in Tempe, AZ

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Shipper Performance Coach, AF Ops
Amazon, Tempe, AZ, US
DESCRIPTIONThe Amazon Transportation Services (ATS) Linehaul team is growing rapidly and seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with Amazon Inbound Transportation.As Amazon continues to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management. In this role, the candidate will work directly with shippers to create solutions, and take action to improve shipper performance metrics. We focus on learning, innovating , and are customer-focused, with a direct line of engagement with our vendors. We are looking for candidates with a strong passion for ownership and accountability, to manage shipper performance and best practice adoption and control implementation across a range of stakeholders, teams, partners and services. As regular and ongoing communications with vendors to resolve issues and assist them in remaining in compliance with Amazon standards, the ideal Account Specialist will be able to communicate at a high level. We are building and innovating at a fast pace in ATS Linehaul, and we need people who are passionate about reinventing the transportation shipper experience.#NALH#cwcWant to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.beKey job responsibilities-Monitor, verify, and present data daily-Overcome transportation disruptions and other barriers in real time.-Identify transportation defect root causes.-Maintain Daily logs on assigned shippers-Lead weekly calls with assigned shippers-Lead Daily Business Review Stand up calls SpacerWe are open to hiring candidates to work out of one of the following locations:Tempe, AZ, USABASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or olderPREFERRED QUALIFICATIONS- • Degree in Operations, Logistics or Supply Chain or equivalent Amazon Blue Badge experience • Expertise in MS Access, Excel, and SQL • Proficiency in Lean and Six Sigma • Experience in manufacturing, transportation, customer service, and/or distribution environments • Data management & data quality control experience with experience pulling and analyzing large sets of data • Experience using data to drive root cause analysis and process improvement recommendations. Amazon is committed to a diverse and inclusive workplaceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Manager, Talent Acquisition
TTEC, US, AZ, Tempe
TTEC (formerly TeleTech) is seeking a Talent Acquisition Manager to join our Enterprise Services team. Our Human Capital team brings significant value and contribution to our company through always looking for new ideas and challenges to meet our employee satisfaction. We want to show our public that TTEC (formerly TeleTech) is the right place to work. What you’ll be doing: Talent Acquisition Managers lead a team of Talent Acquisition Specialists to meet aggressive recruiting targets in support of specific client needs. This includes establishing high-volume sourcing strategies and tactics implementing and modifying customized interview, testing, and screening tools and making continuous process improvements to the recruiting process resulting in higher recruiting yields and better quality hires. Managers utilize corporate support teams to assist them with recruiting efforts and develop strategic partnerships with these teams to leverage their services. TA Managers monitor recruiting targets daily by individual team members and act quickly to troubleshoot obstacles and motivate their teams to reach daily recruiting targets. TA Managers must be able to quickly adapt plans and shift directions in order to meet changing client requirements. This is a challenging position that is suited for a high-energy individual who can motivate their team to consistently meet aggressive goals. What you’ll bring to us: Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists. Manage a strategic and tactical sourcing plan to support specific hiring goals. 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Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC (formerly TeleTech)’s business processes and operations. Do the right thing w Lead Everyday wSeek first to Understand wReach for Amazing w Act as one wLive life passionately Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. 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Transportation Specialist, Amazon Inbound Transportation
Amazon, Tempe, AZ, US
DESCRIPTIONAmazon is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. He/she/they have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment.Responsibilities include, but are not limited to: - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forumA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockWe are open to hiring candidates to work out of one of the following locations:Tempe, AZ, USABASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or olderPREFERRED QUALIFICATIONS- A completed Bachelor’s Degree from an accredited university or 2+ years Amazon work experience- Degree in Engineering, Operations, Logistics or related field- Expertise in MS Access and SQL- Experience in manufacturing, transportation, customer service, and/or distribution environments- Data management & data quality control experience with experience pulling and analyzing large sets of data- Demonstrated experience using data to drive root cause elimination and process improvement.- A self-starter who loves data and who enjoys spotting the trends in it!- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Customer Service Specialist
Russell Tobin, Tempe
Russell Tobin and Associates/Pride Global is currently seeking Customer Service Specialists to work for our client's team in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contract with the possibility of extension. Apply now, for immediate consideration!Title: Customer Service SpecialistPay Rate: $17-$18.30/hourly (based on experience)Work Location: Tempe, AZ - HYBRID3 days onsite; 1 day remoteDuration: Position is a 6 month contract role with a possibility of extensionSchedule: 40 hours week // 4 x 10 shiftShift days: Sunday - Wednesday or Wednesday - SaturdayMorning shift: 6am-4:30pm or Evening shift: 7:30am-6pmRESPONSIBILITIES:Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfactionInteracting with candidates over email, chat, phone, or SMS to handle escalations/referralsCommunicate effectively in both verbal/written form.Participation in the continuous improvement of the overall hiring processManage and own daily tasks from start to finishPerform administrative tasks as necessaryMINIMUM QUALIFICATIONS:High School Diploma or GED1+ year of experience as a customer service professional (Face to face interaction and/or call center experience preferred)Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamworkExcellent computer skills; strong familiarity with Microsoft Office, email, chat, and the InternetAbility to work flexible schedules, including weekends, evenings, and rotating schedules based on business needsExperience in a fast paced, customer-oriented environment, such as call center operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related fieldRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Payments Internal Communications Manager
BC Forward, Tempe
Payments Internal Communications ManagerBCforward is currently seeking a highly motivated Payments Internal Communications ManagerPosition Title: Payments Internal Communications ManagerLocation: Tempe AZAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 5 Month contract with Possible extensionPosition Title: Payments Internal Communications ManagerLocation: Tempe AZ Hybrid Expected Duration:5 Months with possible extensionResponsibilitiesDrive end-to-end execution and delivery of communications, including client migration-focused messaging.Reimagine how we share information that enables engagement, understanding and collaboration between internal functions and stakeholders across a range of business areas and geographies.Write and edit internal messaging about product changes and critical readiness events, working closely with executives, product managers, readiness leads and other key stakeholders to ensure a high-quality end-to-end experience for users and partners.Work to understand voice of the employee and feedback to help spot trends and improvement opportunities where communication and change readiness will be key actions.Optimize opportunities to condense and combine messaging for improved readability.Track and report effectiveness metrics to internal stakeholders, as well as continually monitor, analyze and adjust to maximize audience engagement and minimize disruption.Provide constructive feedback and recommendations for communications best practices.SkillsStrong command of firm content quality guidelines, effective time management skills, and the ability to consistently deliver in a fast-paced cross-functional environment.Action oriented, highly responsive with ability to pivot as business and strategy needs evolve.Excellent organizational skills, meticulous attention to detail with the ability to multi-task, prioritize competing demands.Ability to synthesize large amounts of information to tell a relevant story.A passion for evolving internal communications to the next level.Energetic, collaborative culture carrier, with proven ability to work across multiple stakeholders.Qualifications6+ years of demonstrated experience in developing, executing and managing internal communications..6+ years of experience in content creation for the financial industry, preferably in the banking, technology or financial innovation space.Global communications background preferredHigh proficiency with Microsoft suite (Word, PowerPoint, Excel, SharePoint, teams).Strong understanding of Associated Press (AP) style guidelines.Bachelor's Degree preferred.Creates & executes project plans and revises when appropriate to meet changing needs/requirements. 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All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221214 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationTempe, AZ (Onsite)Job TypeAccountingExperienceNot SpecifiedDate Posted04/10/2024
Operations Support Specialist
Enpro Inc., Tempe
Job Summary:Responsible for day-to-day operations of Leanteq facility in Tempe, AZ. Duties vary from light accounting/bookkeeping, quality systems, purchase order input, supplier management, shipping and receiving, customer qualification process, and safety. This is a multi-faceted role that requires a well-rounded individual who is proactive and works well independently.Essential Functions:Safety:Embrace the values of the Enpro safety pledge in each of the below responsibilities. Participate in the organization's safety culture and aim to continuously improve safety within all aspects of your work.Respect:Foster a work environment that promotes mutual respect of all colleagues and creates an environment focused on a dual-bottom line.Excellence:Promote the Leanteq and Enpro culture around creating value and driving excellence in our organization by:Compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle inquiries about ordersManages the details: tracks customer parts, maintains supply inventory, updates the quality systemEnsure successful Implementation and improvement of quality and safety systemsAssist with customer interactions, service and related documentsManage part creation, invoicing and other operational functions as needed, in support of the accounting teamMaestro of online systems and processes, building data to guide good decisionsJob Competencies & QualificationsAbility to re-prioritize and balance multiple projects frequently in response to changing business demands and regulatory requirementsWork collaboratively within a team and business stakeholdersQualification experience in creation of policies, procedures and controls, training and auditsStrong verbal and written communication skills (Preferred: experience providing reports to senior management)Ability to lead by influence and gather support and resources from outside of functionExcellent attention to detail and strong problem-solving skills with high accuracy and work qualityAn analytical mindset with excellent organizational skillsAbility to provide risk-adjusted and practical solutionsRequirements:Associate Degree in Finance, Accounting or Business from an accredited university or 2 to 5 years of operations, supply chain, or finance experienceDemonstrated ability to work independently and achieve quality resultsEffective communication skills-oral, written and presentation.Proficient in Microsoft Suite products and ERP systemsAbout Leanteq:Leanteq, the hiring division, is a world leader in the cleaning and testing of precision parts for the semi-conductor industry. With a presence in Asia and Silicon Valley, the Arizona facility is an exciting new addition to the Leanteq family of companies. In addition, Leanteq is a part of EnPro's fast-growing Advance Surface Technologies Group, which enables the growth of the leading semiconductor manufacturing companies.EEO and Culture Statement:Enpro is a leading provider of engineered industrial products for the processing and general manufacturing industries worldwide. The company operates in three segments: Advanced Surface Technologies, Sealing Products, and Engineered Materials.EnPro Industries is an equal opportunity employer. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.
Implementation Specialist I
ADP, Tempe
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Implementation Specialist I- Bilingual
ADP, Tempe
ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Do you want to continuously learn through ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease. Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.TO SUCCEED IN THIS ROLE: Required QualificationsPrior experience is not required; we will train you to be successful!You can work overtime hours during peak seasons.
Procurement Specialist
Kronos Consulting (Aerospace Engineering), Tempe
YOU MUST HAVE• Minimum of 3 years of experience in Procurement, Supply Chain, L&C, Business, or Finance• Due to contractual requirements, must be a US CitizenWE VALUE• Experience with Federal Acquisitions Regulations and Defense Federal Acquisition Regulations.• Bachelor's Degree• Strong negotiation skills and processes.• Supply chain experience.• Procurement experience within aerospace technologies or similar industry.• Experience managing subcontracts FFP, CP, CPIF, etc.• Experience with Truthful Cost or Pricing Data (TCPD).• Ability to negotiate terms and conditions.
Senior Procurement Specialist
GDKN, Tempe
YOU MUST HAVE• Minimum of 3 years of experience in Procurement, Supply Chain, L&C, Business, or Finance• Due to contractual requirements, must be a US CitizenWE VALUE• Experience with Federal Acquisitions Regulations and Defense Federal Acquisition Regulations.• Bachelor's Degree• Strong negotiation skills and processes.• Supply chain experience.• Procurement experience within aerospace technologies or similar industry.• Experience managing subcontracts FFP, CP, CPIF, etc.• Experience with Truthful Cost or Pricing Data (TCPD).• Ability to negotiate terms and conditions.This position will partner with Lead or Principal Subcontract Specialist to drive the end-to-end cycle of FAR15 proposals and subcontracts. Starting with proposal, fulfillment of the sales order, and ending with negotiating subcontracts or long-term purchase orders with suppliers. The Sr. Subcontract Specialist will deliver compliant FAR15 package to the government, work closely with the Pricing organization and work with the program to fulfill subcontracts aligned with the program.• Detailed understanding of DoD Procurement Life Cycle• DoD procurement subcontracting experience (FAR15)• Build strong negotiation positions for contract and execute on those