Job SummaryServes as TriWest's senior representative and leader for a group of Regional Directors who act as the primary account managers for the Department of Defense's (DoD) and Veterans Affairs' (VA) healthcare facilities in support of the VA Community Care Network (CCN) and the DoD TRICARE West Region managed care support contracts (MCSC). The incumbent leads their team in developing and maintaining positive, collaborative relationships with the supported health facilities' leadership and respective staffs, network providers, and healthcare beneficiaries within their assigned geographic area of responsibility. The incumbent will oversee ongoing monitoring, communication, and coordination of support for the healthcare facilities and accomplishment of TriWest's contract operational goals and performance requirements. The incumbent reports to the Deputy Chief, Military and Veteran Services Officer. Primary responsibilities include: support and drive operational plans and execution to positively impact healthcare costs, clinical outcomes, access to healthcare, military medical readiness, performance improvement, and beneficiary satisfaction.Education & ExperienceRequired: • Master's degree in Health Care Administration or equivalent • 5+ years of executive level management and leadership experience in the health care field • Experience in planning and executing complex operations • Knowledge of contingency and mobilization planning • Experience in direct healthcare delivery and quality improvement essential • Executive-level experience with the military health services system and the TRICARE program Preferred: • Senior consulting, CEO or COO experience in healthcare field • Experience with development and management of integrated health care delivery systems • Experience in developing clinical and operational health care policy at a corporate level • Experience with managed care programs • Hospital administration experience • Experience and/or demonstrated knowledge of VA healthcare operations, including its Community Care Network • Experience in "start-up" operations • Experience in population health and optimization of health care delivery • Experience with national quality initiativesKey Responsibilities• Develops and maintains a clear understanding and functional level of expertise regarding TriWest's contracted responsibilities and performance requirements relating to the VA's Community Care Network and the DoD's TRICARE West Region managed care support contracts. • Develops and maintains strategic relationships with the leadership of DoD and VA Healthcare facilities' within the assigned geographic area of responsibility, applying comprehensive knowledge of the VA health system processes and the DoD's Defense Health Agency (DHA), Knowledge, Skills and Abilities (KSAs), MCSC performance standards, cost drivers and healthcare delivery operations in both the direct care system and contracted network of providers. • Collaborates with TriWest functional areas and the assigned health facility leadership to optimize healthcare delivery quality and efficiency, including assessment of healthcare demand and provider network capacity. • Oversees proposal development for resolving inefficient work processes. • Supervises and leads the TRICARE Readiness, Integration, and Delivery (TRIAD) team in working with DoD healthcare facility leadership and the TRICARE beneficiary communities within the assigned geographic area of responsibility. • Coordinates closely with TriWest's senior executive operational and clinical leadership regarding the clinical decision support activities provided to healthcare facilities. • Leads Regional Directors and supports staff in monitoring, evaluating, and advising TriWest leadership regarding TriWest's performance of customer service, contract requirements and the quality and effectiveness of integrated operations between the supported direct care system and provider network. • Researches national, DoD, and Department of VA quality initiatives at the health plan level and identifies potential impact on supported healthcare facilities' operations. • Leads TRIAD team in consulting activities and proposals to MTFs aimed at positively impacting program and process improvement, stakeholder satisfaction, optimization of the MTF, and improved integration of the direct care and purchased care environments. • Oversees Regional Directors in monitoring compliance, initiating changes as needed, and annually reviewing the Memoranda of Understanding (MOU) and Statements of Responsibility, if required, with each DoD medical facility in their regional area of responsibility. • Oversees and leads assigned Directors and staff in their liaison and support activities on behalf of the State Adjutants General, National Guard and Reserve organizations, Special Operations commands, as well as the National Oceanic and Atmospheric Administration (NOAA) and Public Health Service members regarding the provision of TRICARE education and services within the assigned geographic area. • Directs staff augmentation contracting process, including Clinical Support Agreements (CSA) and Internal Resource Sharing Agreements (RSA) in coordination with the subcontracted staffing vendor. • Oversees activities relating to development of MTF External Resource Sharing Agreement (ERSA) contracting process, facilitating MTF providers' access to network facilities where they are better able to maintain/increase their readiness skills (KSAs) in coordination with other TriWest departmental leadership. • Consults with the Chief Medical Officer and Medical Directors regarding quality reports, focused quality reviews, and interventions. • Performs other duties as assigned. • Regular and reliable attendance is required.CompetenciesCommunication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching. Technical Skills: Knowledge of Military Health System (MHS) operations including deployments, contracting, and military training.Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual salary average for CA residents is around $270,000 depending on experienceEqual Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Deputy Compliance Officer

Illumina, Inc., San Diego

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.POSITION SUMMARY: Under the direction of the compliance function reporting directly to the Chief Compliance Officer (" CCO ") the Deputy Compliance Officer (" DCO ") position is globally responsible for the oversight of Illumina's Regional Compliance Officers (" RCOs ") who along with the CCO and DCO own the anti-corruption compliance program globally for Illumina. The DCO ensures that the global anti-corruption compliance program is aligned with the 7 Effective Elements of a compliance (plus the 8th Element from the UK Bribery Act) program as well as the companywide compliance program. This position is responsible for the development, improvement, and day to day activities/management of the RCOs with direction from the CCO. This position is also responsible for implementing anti-corruption compliance standards and procedures and ensuring that these standards are communicated and institutionalized throughout the world. The DCO serves as a subject matter expert on anti-corruption topics or functions. This position requires the ability to be a business partner. This position will collaborate with the CCO and Illumina Corporate Compliance Committee to ensure alignment with corporate compliance objectives. The DCO will also need to team with the Associate Director of Investigations (" ADI ") responsible for anti-corruption investigations when necessary.RESPONSIBLITIES: Ensure the RCOs develop, implement and execute an anti-corruption risk assessment including ranking of risks and identification of risk mitigation plans for Illumina. Include compliance risks associated with local anti-corruption laws and regulations.Ensure the RCOs align the anti-corruption compliance program with the 7 Effective Elements of a compliance (plus the 8th from the UK Bribery Act) program and the global Illumina Corporate Compliance program.Communicate compliance related information regarding the above-mentioned risks with Illumina commercial leads.Assist the RCOs in developing and implementing anti-corruption policies and procedures designed to ensure full compliance with legal, regulatory, accounting and contractual requirements.Ensure the RCOs develop, distribute and deliver effective training and communications in support of Illumina's Corporate Compliance Program, including language localizations as appropriate.Aid the CCO and RCOs in promoting awareness of Illumina's Corporate Compliance Program.Periodically aid the CCO in measuring the effectiveness of the compliance program to develop and implement appropriate recommendations.Work with Internal Audit to monitor compliance with compliance policies through the use of periodic audits.Collaborate closely with internal stakeholders- HR, Internal Audit, Finance, Commercial, Global Trade Compliance, and Supply Chain to identify, mitigate and resolve anti-corruption compliance matters.Lead cross-functional project teams as needed to implement corporate compliance initiatives.Manage the Associate Director of Channel Management (" ADCM ") ensure the execution of an appropriate due diligence process, channel management partner training, and annual certifications.Ensure the ADCM builds, manages, and administers a Channel Partner database for Illumina's Channel Partners.Ensure that the ADCM coordinates due diligence on distributors, agents and other Third-Party Intermediaries, including outside service providers and software vendors for Illumina's Channel PartnersAssist with compliance and ethics related investigations, inspections and audits in coordination with the CCO and ADI. Follow up on anti-corruption compliance and ethics related investigations to ensure recommendations have been appropriately and timely implemented.Coordinate and complete report activities to the CCO on a quarterly basis regarding anti-corruption compliance initiatives, training, and results of compliance evaluations.Participate with the CCO in the development of Illumina's annual Corporate Compliance budget ensure department expenditures remain within the budgeted expectations.Perform other duties as assigned or required to help ensure an effective Illumina Corporate Compliance Program. REQUIREMENTS :Strong sense of integrity, business transaction transparency and the ability to balance business interests with the need to exercise independent judgment.Thorough knowledge of Anticorruption compliance, including The 7 Effective Elements of a Compliance Program as detailed in the Federal Sentencing Guidelines (plus the 8th Element from the UK Bribery Act).Organized, energetic, flexible and self-motivated, with an analytical mind. Able to gather, analyze, evaluate facts, and reach appropriate conclusions. Able to work independently, often without assistance or on-site supervision.Strong time management and document management skills with a fine attention to detail.Willing and able to travel (up to 25%) including International.Ability to communicate clearly and effectively at all levels of the company, both orally and in writing is essential for this role.Proficient in use of Microsoft Office software. Emphasis on excel and SharePointStrong diplomatic skills, patience, and the proven ability to find creative, business-friendly solutions.Strong people and customer service skills.Able to establish and maintain effective working relationships within Illumina. Able to gain the confidence, respect and trust of Illumina Business Units through attributes such as professionalism and positive attitude.Is respected throughout the organization by individuals.Is sought out by management for input on Anticorruption compliance matters.Excellent project management and process improvement skills.Ability to maintain a flexible work schedule (able to meet the requirements of the position as needed, including ability to work evenings and weekends, with or without advanced notice)Identifies Anticorruption compliance risks throughout the year and brings those to the attention of the Chief Compliance Officer. TRAVEL REQUIRED : 10% EXPERIENCE AND EDUCATION :Typically requires a Bachelor's degree and a minimum of 20 years of related experience, with 12+ years of Management experience.Undergraduate degree required; advanced degree preferredExperience in a biotech or life sciences company strongly preferredBroad knowledge of all areas within corporate sub-function or a function within an operation. Typically has depth of technical knowledge in function derived from experience in non-management and middle management roles.#LI-REMOTEThe estimated base salary range for the Deputy Compliance Officer role based in the United States of America is: $220,500 - $330,700. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.