Customer Engineer Salary in Salt Lake City, UT

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Our work depends on a Senior DevSecOps engineer joining our team to support a US Air Force program that is playing a major role in strengthening and modernizing America's Ground-Based Strategic Deterrent. Our client will develop and deliver a digital engineering design solution that enables and integrates the program's complete set of data, tools, and model-based systems engineering (MBSE) activities, and makes them available to internal and appropriate external engineering and programmatic stakeholders throughout the program's lifecycle. This Senior DevSecOps Engineer position will directly contribute to building and supporting the containerized infrastructure, CI/CD pipelines, and software factory components of the digital engineering environment. This position is remote with up to 40% travel to the greater Salt Lake City, Utah area. How a Senior DevSecOps Engineer will make an impact:Building and maintaining containerized infrastructure in Amazon Web Services (AWS)Deploying and maintaining Kubernetes clustersDeploying and configuring DoD-accredited suite of tools via big bang methodologyBuilding Software Factories for developers and end usersSupporting the ongoing lifecycle maintenance of the DevSecOps tool chainArchitecting and maintaining software / infrastructure build, test, and deployment CI/CD pipelinesWorking daily with Development teams to integrate dependencies and backend components via automated pipelinesTroubleshooting application deployments to Kubernetes clustersAssisting teams with DevSecOps issues related to performance and configurationIdentifying and implementing improvements to how we securely build, deploy, and monitor software projectsProvide insight and guidance for the preparation and maintenance of all documentation for processes and procedures related to engineering projects What you'll need to succeed: Required experience/skills:Active Secret clearance with ability to upgrade/maintain a Top Secret clearanceDoD 8570 IAT Level II Certification: Security+ CE, CND, SSCP, GSEC, GICSP, CySA+, or CCNA Security.Experience with Linux based environments and bash scriptingExperience with Kubernetes and Helm - building, deploying, maintaining and troubleshooting K8s clustersExperience with Gitlab and Gitlab CI/CD pipelines end-to-end, from code commits to productionExperience with Software Engineering and Continuous Delivery and/or DevOps related practices including software development life cycle (SDLC)Experience with Git version controlExperience with Docker, containerization build technologies, and container registriesMust be detail oriented, critical thinker, possess excellent problem-solving skillsDesire for continuous improvement and a commitment to best practicesBachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or additional years of experience in information technologyDesired:Experience with Amazon Web Services (AWS) architectureFamiliarity with Flux and GitOps practicesExpertise applying true DevSecOps practices and Infrastructure-as-Code (IaC) automationKubernetes Certification (Certified Kubernetes Administrator - CKA)AWS Certification (Certified DevOps Engineer - AWS-DOP)Active Top Secret clearanceBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySoftware Test EngineerWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Ourteam is looking for a Software Test Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This Software Test Engineer will need real-world enterprise web application and API testing to implement an effective test strategy and validate application functionalityusing QA methodologies, tools, strategies, and standards based on best practices in software testing and continuous integration and deployment.RolePlay a pivotal role in Agile teams in the continuous validation of web applications, APIs, and end to end testing of the software products.Prepare comprehensive test scenarios, review test cases.Perform functional testing in various test cycles functional, regression, sanity, UAT.Develop Test Automation code for API and UI tests, and monitor day-to-day test executions Generate test data for defined test cases, recognize test environment preparation needs, and execute existing test plans and report results Update existing test plans and automated test scenarios to reflect new requirements Participate in project-level reviews, walkthroughs and inspections, and conduct test reviews, including test plans, requirements, cases and automation coverage Participate in requirements review, story elaborations and testing activities Work closely with developers toidentify code defects or regressions Perform Exploratory testing as required Share experience and insight by suggesting process improvementsPerform demos of new product functionality to stakeholdersAbout youStrong skills in performing QA tasks viz. test planning, functional testing, debugging, defect reporting..Strong skills in testing UI applications and APIs.Experience in Automated testing of web based software applications, API testing.Experience in different testing strategies; functional testing, regression testing, integration testing, black box testing, Automation, UATEnsures team adherence to Quality Assurance policies, procedures and processesGood knowledge and ability to work with Postman, Cucumber BDD, Gherkin, Maven, TestNG.Knowledge of tracking tools: JIRA, Zephyr and Confluence is a must.Must Have an experience on Selenium or any open source tool.Identifying Root Cause Analysis and Tracking the same.Good at problem-solving and interpersonal communication.Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability.Experience of testing REST API endpoints, Web and Mobile based applications.Sound knowledge of Test Automation toolstack viz.Java, TestNG, Cucumber, RestAssured Gitlab, Maven.Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySoftware Test EngineerWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Ourteam is looking for a Software Test Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This Software Test Engineer will need real-world enterprise web application and API testing to implement an effective test strategy and validate application functionalityusing QA methodologies, tools, strategies, and standards based on best practices in software testing and continuous integration and deployment.RolePlay a pivotal role in Agile teams in the continuous validation of web applications, APIs, and end to end testing of the software products.Prepare comprehensive test scenarios, review test cases.Perform functional testing in various test cycles functional, regression, sanity, UAT.Develop Test Automation code for API and UI tests, and monitor day-to-day test executions Generate test data for defined test cases, recognize test environment preparation needs, and execute existing test plans and report results Update existing test plans and automated test scenarios to reflect new requirements Participate in project-level reviews, walkthroughs and inspections, and conduct test reviews, including test plans, requirements, cases and automation coverage Participate in requirements review, story elaborations and testing activities Work closely with developers toidentify code defects or regressions Perform Exploratory testing as required Share experience and insight by suggesting process improvementsPerform demos of new product functionality to stakeholdersAbout youStrong skills in performing QA tasks viz. test planning, functional testing, debugging, defect reporting..Strong skills in testing UI applications and APIs.Experience in Automated testing of web based software applications, API testing.Experience in different testing strategies; functional testing, regression testing, integration testing, black box testing, Automation, UATEnsures team adherence to Quality Assurance policies, procedures and processesGood knowledge and ability to work with Postman, Cucumber BDD, Gherkin, Maven, TestNG.Knowledge of tracking tools: JIRA, Zephyr and Confluence is a must.Must Have an experience on Selenium or any open source tool.Identifying Root Cause Analysis and Tracking the same.Good at problem-solving and interpersonal communication.Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability.Experience of testing REST API endpoints, Web and Mobile based applications.Sound knowledge of Test Automation toolstack viz.Java, TestNG, Cucumber, RestAssured Gitlab, Maven.Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba8bd5-e828-4d98-bcc6-3a5f1fa180fb

Location: Remote EST hoursWe are seeking a skilled DevOps Engineer with expertise in Microsoft Azure to join our team. The ideal candidate will be responsible for implementing and managing cloud infrastructure, CI/CD pipelines, and automation processes to support our development and operations teams. If you have a strong background in Azure services, infrastructure as code, and a passion for improving deployment efficiency and reliability, we want to hear from you.Required:Proven experience as a DevOps Engineer or similar role, with a focus on Microsoft Azure.In-depth knowledge of Azure services such as Azure App Service, Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL Database, and Azure Storage.Experience with CI/CD tools such as Azure DevOps, Jenkins, or GitLab CI/CD.Proficiency in scripting languages such as PowerShell or Bash for automation and infrastructure provisioning.Strong understanding of containerization technologies such as Docker and orchestration tools like Kubernetes.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future™

Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your service skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic customer support team.This is a leadership role to assist the regional service managers in driving all support initiatives throughout the region. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service. Responsible for leading and being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the US.Job ResponsibilitiesCoaches and mentors team members to foster growth in knowledge and customer focus.Direct Manager of customer service engineers (8-10) within their region and sphere of influence to manage performance and carry out performance reviews, 1-1 meetings and other formal meetings when appropriate.Manage team to facilitate accurate diagnosis and solution of customer instrument problems.Responsible for meeting customer expectations for Malvern Panalytical Instruments' service.Works closely with commercial sales and after sales teams to drive and cultivate opportunities to promote Malvern Panalytical products and services.Performs back-up duties in place of the regional service manager when the need exists; will represent the region in various committee's and meetings when necessary.Follows and promotes Malvern Panalytical's/Customers' laboratory and safety practices. Guides direct team members to stay current on all safety and training requirements.Manages direct administrative management for direct team and assists regional manager within region for tasks such as the following: track and manage team's company owned assets; tracking spare parts stock/kits within region, monitors and signs off on regional expense reports and submitted work orders.Assist Regional Managers in optimizing resources within region to balance with customer demand fluctuation and centralized dispatch requests.Identifies training requirements for the team as and when required; assists regional team in monitoring cross training activities to support proper documentation and utilization of newly trained skillset(s).Is key part of future recruitment for the team; personal mentor, coach and guide for all new hires to make their entry into organization and part of new team welcomeDrives team to adhere to proper procedures / protocols within the systems we use to drive our business; takes part in audits to reinforce.Works with Service Managers and director to control / monitor all team activities to achieve budgets.Manages Escalations in the region ensuring the customer is kept up to date with the latest informationReports Quality and H&S issues ensuring guidelines are followed and be part of the process for instigating and implementing changes.Monitoring and helping to grow customer satisfaction using standard KPI's.Drives the region to achieve grow targets for systems and After Market opportunities.Work with installation manager to insure all equipment installations are in proper alignment with expected close dates and all required pre-installation prerequisites.Represent the Regional Service Team as the driver for certain key KPIs or program initiatives.When you join? Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.We offer a competitive compensation plan. Our benefit offerings include Medical, Dental, Vision, 401(k) with a company match, Life and Disability plans.We also offer Tuition Reimbursement and a Wellness program.Vacation, Sick, Personal and Paid Holidays.We are Malvern Panalytical. We are BIG on Small.

Engineer (Boiler/Piping - Mechanical) (Sr. Eng II or Principal Levels) - SLC, UT - #111945 Date: Apr 2, 2024 Location: SALT LAKE CITY, UT, US, 84116 Company: PacifiCorp JOIN OUR TEAMPacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.General PurposeProvides technical leadership on the most complex and business critical engineering projects. Facilitates internal training for engineers and technicians. Develops presentations for senior management and recommends and implements changes to benefit the company. Develops engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments associated with the planning, design, licensing, construction, operation, and maintenance of the Company’s generation, transmission, distribution, telecommunication, or other utility facilities/systems.ResponsibilitiesResponsibilities include the following, depending on level:Boiler Tube Failure Reduction:• Investigate, report and document every tube failure that occurs within the thermal fleet. Includes necessary analysis to determine failure mechanism and root cause. Record results in company tube failure database• Support plant based boiler groups to identify and implement actions plans including inspections, repairs and replacements during forced and scheduled outages.• This position will work very closely with others assigned to help improve Cycle Chemistry issues at the plant locations as it relates to boiler tube failure reduction. • Responsible for coordinating with the appropriate generation support staff to provide the necessary budget and on-going training requirements to support implementation of the BTF/CCI program.High Energy Piping• Oversee the fleet high energy piping inspection program. In conjunction with site personnel, this includes inspection scope development, coordinating with inspection service providers, inspection and repair tracking, providing recommendations and support as required.• Interface with service providers including metallurgical analysis, piping stress analysis and coupon testing. • Provide technical support to plant personnel, procurement and other groups on bid specifications for welding contractor services and high energy piping inspection services. Code Compliance• Working with the appropriate corporate based personnel, support the requirements of PacifiCorp’s R Program, OUI Program and VR program.• Working with the plant based Code Compliance Coordinators; provide oversight and technical support for proper implementation of the company’s welding R program quality standards.• Provide support to company employees tasked with conducting UPV inspections. General• Support other groups and entities within the Berkshire Hathaway Energy company as requested. • Position will be responsible to develop and maintain working relationships with outside providers of equipment and/or technical services relating to welding service providers and advanced NDE providers, authorized inspection agencies. • Monitor all aspects of programs and defined projects against planned deliverables including scope, budget, actual costs and schedules. • Act as a lead/expert in the work group; train and mentor associate and career level engineers, technicians and craftsmen.RequirementsThe Requirements for the Sr. Engineer II level include:• Bachelor’s degree in engineering from an accredited college/university• A minimum of 6 years industry experience as a practicing engineer, including experience with boiler tubes. Within the last few years, activities with boiler tube failure reduction is helpful..• Demonstrated ability to analyze, evaluate and apply problem-solving skills and root cause analysis related to the operation, maintenance and life-assessment aspects of high energy piping. • The successful candidate will be expected to take and pass the National Board training required to obtain an In-Service commission and R endorsement. • Must be physically capable to inspect boilers and other utility pressure vessels including crawling into confined spaces and to bend or stoop for extended periods of time.• Must have a valid driver's license and a satisfactory driving record. Note: Prior to an offer of employment, the company may request an official driving record.• Demonstrated ability to analyze, evaluate and apply problem-solving skills and root cause analysis related to the operation, maintenance and life-assessment aspects of high energy piping. • Must be physically capable to inspect boilers and other utility pressure vessels including crawling into confined spaces and to bend or stoop for extended periods of time.• Proficient with the use of personal computers and automated tools.• Expert knowledge and application of principles in area of engineering specialty. Understanding of the Company’s business and relevant policies, procedures, and practices.• Knowledge of applicable federal, state, and local laws regulations and electrical codes, relating to the use, construction, installation, and repair of pressure retaining items.• Knowledge of the techniques used to fabricate, install, operate, maintain and repair pressure retaining items.• Knowledge of unsafe pressure vessel conditions, and the required corrective measures necessary to establish and maintain safe conditions.• Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.• Understanding of company’s business, and relevant policies, procedures, and practices.• Ability to perform effectively in high-pressure situations while maintaining focus and calmness.• Demonstrated communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations.In addition to the above, Requirements for a Principal level include:• A minimum of 10 - 15 years industry experience as a practicing engineer, including experience performing highly technical work of a specialized nature. Within the last five (5) years, experience with the oversight of advanced best practice activities for boiler tube failure reduction, is desired. PreferencesA PE License.Additional InformationReq Id: 111945Company Code: PacifiCorp Primary Location: SALT LAKE CITY Department: Rocky Mountain PowerSchedule: Full-time - OnsitePersonnel Subarea: ExemptHiring Range: $108,300 - $136,300 This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Career Segment: Boiler Engineer, Sustainability, HVAC, Construction, Thermal Engineering, Engineering, Energy, OperationsPI239513362

Fantastic opportunity for Commissioning Engineers with a background in delivering mission-critical facilities looking to join an exciting and expanding datacentre company. Work with one of the fastest growing companies in the sector. Great package on offer as well as a genuine opportunity to progress your career in an expanding market.This growing business design and build datacentres, and then rent the storage. They are emerging as one of the fastest growing datacentre providers in this sector and believe in training staff from outside the industry.Benefits:Salary $110,000-$130,000Annual bonus99% paid premium benefitsGym membership401 (K) Invested immediatelyMonday - Friday (Minimal Travel)Responsibilities:Offer quality assurance and quality control (QA/QC) assistance for all building systems and critical facilities equipment, as well as other equipment linked with the data center environments. This encompasses fire/life safety, plumbing, mechanical, and electrical systems, along with associated equipment.Offer quality assurance and quality control (QA/QC) plumbing support for the installation, repair, and maintenance of piping and associated equipment, both interior and exteriorConducts tests, rounds, and data analysis to ensure the optimal functioning of critical equipment before handing it over.Authorized to approve Level 1 and Level 2 change requests, as delegated by the FM and Ops Director.Partnering with the Training Manager to guarantee effective and punctual training sessions for all staff members regarding recently implemented equipment or infrastructure.Qualifications:3-5 years of hands-on experience in commissioning infrastructure and building systems within a critical environment.Demonstrated expertise in management, customer service, and problem-solving, underscored by a proven track record.Proficiency in delivering impactful presentations and adeptly addressing inquiries from diverse audiences including managers, clients, customers, and the general public.Professional licenses are a plus (Electrical and Mechanical).Data Center experience required.

Job Title Operating Engineer Job Description Summary Job Description SummaryResponsible to ensure the efficient operation and maintenance of mechanical, electrical and plumbing equipment and systems for the assigned property(s). Responsibilities include (but are not limited to) maintaining a clean and safe working environment, performing rounds, conducting routine assessments, performance of day-to-day preventive and corrective maintenance, painting, and housekeeping for assigned properties. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:• Perform all plumbing, electrical, or HVAC requirements of the building(s)• Maintain heating equipment, chillers (air and/ or water cooled), DX units, pumps, cooling towers, fan coil units, VAV, and air distribution systems, etc.• Monitor and adjust all mechanical/pneumatic equipment, steam stations, control gauges, distributor panels, valves, thermostats, diffusers, and other equipment necessary to provide a comfortable environment for the buildings• Verify field conditions and perform any necessary repairs or adjustments• Monitor Energy Management• Repair doors, ceilings, hand railings, and floors and other general repairs, adjustments and installations about the property• Perform repairs to plumbing fixtures (water closets, urinals, flush valve assemblies, lavatories, etc.)• Perform preventive maintenance duties in accordance with C&W standards, building protocol, manufacturer recommendations and industry best practices, including changing filters, cleaning coils, flushing condensers, punching tubes, greasing fan, pump and motor bearings as required, inspecting and adjusting belts, replacing motor bearings, aligning pulleys and shafts, monitor condenser, chilled, heating and secondary water chemical treatment and its associated feed equipment, clean and maintain cooling towers, and perform annual inspections and other scheduled routines as directed• Inspect engine room equipment, fan room equipment, cooling tower, all motors, house pumps, electric rooms, back-up generator, fire pump(s), sump pump(s), and ejector pumps. Replace lamps, light fixtures, reinstall or replace signage, verify rooms are clean and clear of obstructions and debris• Check for properly operating emergency exit signs and lights and ensure free and clear access to emergency stairs and exits. Perform additional fire and life safety inspections as per NFPA and local jurisdiction, C&W standards, building protocol and as directed by superiors and property management• Document and report activities to supervisor• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns• Comply with all applicable codes, regulations, governmental agency, and company directives as relates to building operations and practice safe work habits• Complete all required C&W Safety Training as scheduled annually• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hoursIMPORTANT EDUCATION:• High School Diploma of GED Equivalent• Graduate of apprentice program or trade school preferredIMPORTANT EXPERIENCE:• 5+ years of related work experience in operating mechanical, electrical, and plumbing systems in a commercial property settingADDITIONAL ELIGIBILITY QUALIFICATIONS:• Appropriate license/permit for trade as may be required, i.e. Journeyman or Master Electrician License or City Licenses, such as Refrigeration Certificate of Fitness, High Pressure Boiler License, High Pressure Steam Operator, etc.)• May be required to have certification as a Universal Technician for CFC's depending on market licensure requirements• Possess and maintain a valid driver's license and good driving record with periodic checks (where applicable)• Basic Computing Skills in Outlook, Excel & Word• Experience in operation, maintenance and basic repair of HVAC, boilers, heaters, pumps, refrigerant systems, compressors, water systems, etc.• Knowledgeable in energy management systems, techniques and operations• Thorough knowledge in all building systems operations, maintenance and repairMay be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on call dutiesWORK ENVIRONMENT:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.• Must have ability to frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices• Regularly required to crouch and reach to install/move equipment• Involves movement between departments, floors, and properties to facilitate workCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

You will be a part of the leading brand in the mining industry and we want to be even better. We also know we can only drive success and excellence with competent, passionate and thriving employees. Joining a team of more than 11,700 people working across 60+ countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues working on mineral processing projects all over the world. Seize the opportunity to learn, create and develop your potential with us.The Minerals Testing & Research Center provides technical expertise throughout all phases of the R&D project lifecycle for equipment and process development, as well as support flowsheet design and optimization to mineral processing concentrators globally. Our world-renowned laboratory is used by a team of metallurgical and chemical engineers, chemists, mineralogists, and technicians to discover solutions for our customers. By joining the team, you will have the chance to work and find sustainable solutions for diverse and challenging problems in the mining industry.Your ResponsibilitiesProvide technical expertise, guidance, and leadership in laboratory testing and equipment sizing for sedimentation and filtration processes. Expected to assist with testing, training, development, and analyses of designs, processes, or procedures.Act as a technical advisor for a variety of solid/liquid separation equipment so that technical process issues are handled correctly and efficiently in line with customer requirements and objectives.Prepare, perform, and report on laboratory and pilot scale testing programs to determine optimum equipment type, sizing, and operating parameters.Carry out process audits, plant visits, customer meetings, and support commissioning efforts.Read and interpret process-flow diagrams, piping and instrumentation diagrams, arrangement drawings, and specifications.Manage multiple projects in a team environment.Present and publish technical papers and articles.Travel up to 40%.What you BringBS Chemical Engineering, Metallurgical Engineering, Mineral Processing, or related degree.Five (5) years of related mining or chemical experience with solid/liquid separation experience preferred.Ability to develop and maintain awareness of occupational hazards and safety precautions. Skilled in following safety practices and recognizing hazards.Ability to communicate effectively orally and written.Must be able to work in the US.What we offerCompetitive benefit package including health, dental, disability, life, and voluntary insurance options.Time to recharge through PTO, plus 10 annual holidays, and parental leave.Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.Retirement preparation with a 401(k) and company matching.Financial support for continuing education.Employee Assistance Program.An equal opportunity employer committed to creating a diverse and inclusive workplace.A global network of supportive colleagues and growth opportunities.NOTE: IMMIGRATION AND INTERNATIONAL RELOCATION IS NOT AVAILABLEAs an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible. Candidates will be contacted by email. No recruiters and unsolicited agency referrals please.About FLSFLSmidth is the full flowsheet technology service supplier to the global mining and cement industries. We are an international engineering company with an annual turnover of approx. EUR 2.7 bn. We help our customers improve performance, lower operating costs and reduce environmental impact.With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials.We are the world's leading supplier of plants, machinery, services and spare parts to the cement and minerals industries. To maintain our market-leading position, we invest massively in technological innovation, R&D and training of our 11,900 employees worldwide. For further information on FLSmidth business and services, visit www.flsmidth.com.

Requisition ID: 170704Job Level: Mid LevelHome District/Group: Kiewit Power EngineeringDepartment: Design EngineeringMarket: PowerEmployment Type: Full TimePosition OverviewKiewit Power Engineers has an immediate opening for a motivated Lead Substation Engineer to join our growing Substation team in the Power Delivery department! As part of this team of highly specialized design professionals, you will support a variety of substation, transmission and distribution projects ranging from 12kV to 500kV in both engineering detailed design and Engineer, Procure, Construct (EPC) projects for clients throughout the country.District OverviewKiewit Power Delivery is a full-service engineering and construction solutions provider operating across North America. Our experience and expertise span all aspects of the transmission and distribution market from high voltage overhead and underground transmission to distribution and automation design and construction capabilities. With these broad capabilities, we operate in the electric utility, renewable energy, industrial, and oil, gas markets. As part of Kiewit, we are integrated with 135 years of construction and engineering experience that provides holistic solutions, differentiating our team from the rest of the industry.Our rapidly growing power delivery business has opened new locations across North America to strengthen our market presence while executing work within the communities that we live. We have invested in industry leading design technology and platforms while also expanding our construction equipment fleet with the most advanced, and safest equipment on the market. We are committed to building upon our history as one of the safest companies to work for by equipping our craft with the best tooling and safety programs available.We are an innovative team that prides itself on continuous improvement and always delivering on our commitments to our clients and ourselves. Our staff collaborates with Kiewit's vast internal network of resources that span heavy civil and infrastructure, vertical and commercial buildings, mining, as well our oil and gas and power generation markets, to drive safe and cost-effective solutions that achieve client expectations and further Kiewit's legacy of excellence.On our team, you'll have the opportunity to see more, touch more, and do more than you ever imagined. Working hard will not only bring you satisfaction from a job well done, but it will help propel your career forward faster than you might expect. Kiewit's culture encourages training, developing your skills, and tailoring your experience and knowledge to allow you to take on projects that impact millions across North America. With top-notch health benefits, a wealth-building 401k plan, and unbeatable growth opportunities, by joining Kiewit, you're ensuring a lifetime of success.LocationThis position is based out of Portland, OR or Salt Lake City, UT.Responsibilities Provide overall project coordination and engineering oversight on assigned substation projects. Specification development for the procurement, installation and testing of substation equipment. Apply engineering application software to complete engineering tasks such as ground grid design, equipment sizing, relay coordination, and electrical studies. Communicate and coordinate project activities with project manager, customer representatives, and other stakeholders.Qualifications Bachelor of Science degree (B.S.) in electrical engineering from an ABET accredited university At least seven years' experience performing engineering related duties Knowledge of engineering standards including NEC, NESC, NEMA, IEEE and ANSI Professional Engineer (PE) Legally able to work within the United States for any length of time Strong written and verbal communication skills; fluent in English languageOther Requirements: Regular, reliable attendance Work productively and meet deadlines timely Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment. Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.