Customer Service Assistant Salary in USA

Customer Service Rink Attendant, Class of 1923 Ice RinkUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleCustomer Service Rink Attendant, Class of 1923 Ice RinkJob Profile TitleStudent WorkerJob Description SummaryThe University of Pennsylvania Class of 1923 Ice Skating Rink, located adjacent to the east entrance of Penn Park, has been serving the communitysince it first opened over 50 years ago in 1970. The 60,000 square foot facility boasts approximately 2,000 seats, locker rooms, concession stands, andevent rooms that can accommodate private groups of up to 50 people. The ice surface itself is 85' x 200', totaling 16,327 square feet of frozen funand healthy activity. The main entrance into the lower concourse is off of Lower Walnut Street. The rink may also be accessed via its entrance onWalnut Street. The Penn Ice Rink meets a wide range of needs. The rink is home to many hockey clubs for men and women, along with annualtournament play. The skating season spans from mid-June to late April each year.Job DescriptionThis position is a student worker part-time position. The Ice Rink is normally open 18 hours per day, 7 days per week. The position is primarily an eveningand weekend position scheduled to work not more than 20 hours per week. Daytime hours may also be expected. In support of and under the direction of the Director, and Assistant Manager and the Shift Supervisor on duty during a shift in their absence. Must be readily available to respond to customer inquiries in person and via telephone. At the direction of the Shift Supervisor or Manager on duty, the Customer Service Rink Attendant maintains a focus on ensuring safety and customer experience. The position is visible to customers and directly reports to the Assistant Manager. The Customer Service Rink Attendant works closely with the Manager on Duty to enforce University policies within the facility. The Customer Service Rink Attendant may also be responsible for operating point-of-sale receiving payments for programs from guests. The CSR also performs duties as assigned during a shift.Key Responsibilities and Duties:Respond to customer inquiries and questions and inquiries in person and via telephone, seek assistance from Shift Supervisor as needed.Perform programming duties during shift and inform Shift Supervisor and manager in the case of any issues that may arise.Gain a basic knowledge of facility scheduling and programs offered. Seek answers when unknown with assistance of manager.Perform housekeeping duties when directed to ensure facility is kept clean and presentable to all visitors during scheduled shift.Perform skate rental tasks including distribution and collection of rental skates during public skating, late night skate, and private ice skate sessions.Maintain cleanliness and order in the skate rental room ensuring effective skate rental process.Perform scorekeeper duties as directed by Shift Supervisor and as scheduled.Perform point -of-sale activities as directed during scheduled designated cashier shift.Description:This position is a Student Worker part-time position. The Ice Rink is normally open 18 hours per day, 7 days per week. The position is primarily an evening and weekend position schedule with additional weekday hours as scheduled not more than 29 hours per week. In support of and under the Associate Director, Assistant Manager, and Operations Manager in their absence and Shift Supervisor on duty. Must be readily available to respond to customer concerns and to seek assistance from Shift Supervisor and Manager during Ice Rink operating hours with a focus on ensuring safety and customer experience. The position is visible to customers and other staff, directly reporting to the Assistant Manager. The CSR supports enforcement of all University policies within the facility. Regular use of point of sale system for the processing of payments of regularly schedule events, camps, and clinics. Complete housekeeping duties in assistance to house keeping staff as needed during and scheduled shift as directed by Shift Supervisor and Manager. CSR may be required to skate guard during public skating sessions and perform other tasks as directed. The Customer Service Representative dress is clean, casual, no faded, torn or ripped pants or skirts. No shorts. Top must be free of offensive or objectional graphics. No tank tops. Footwear must be closed toe, full covering. No sandals or open toe shoes.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolBusiness ServicesPay Range$7.25 - $87.50Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Class-of-1923-Ice-Rink/Customer-Service-Rink-Attendant--Class-of-1923-Ice-Rink_JR00039301-1Copyright ©2021 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-2cc96deac397d1488ca72fbd27f8d5c8

Customer Service Evaluators Needed for bank branches in FORNEY, TX and many other communities across Texas.PROJECT SPECIFICATIONS: Evaluators are to audit customer service of employee(s) and observe cleanliness/organization/first impressions.Evaluators ARE NOT REQUIRED to have an account at this bank, but having an account could allow for additional opportunities.PAY: $15 or $18 per visit. (Evaluators may visit multiple branches.)CONTACT: Account Rep, Jane York, at 1-800-259-8551 for more information and availability.ABOUT OUR COMPANY: We are Shoppers, Inc., and we have been in business since 1986. We are based in Broken Arrow, Oklahoma (a suburb of Tulsa) and this is our one and only office. We are accredited by the BBB with an A+ rating. We are also a certified Service Provider of the MSPA, which means we DO NOT charge fees and registration is FREE.DISCLAIMER: We encourage applicants of all ages, races, and experience, as we do not discriminate on the basis of an applicant’s age, race, or experience level.

Rock Hill insurance office is hiring for part-time admin assistant/receptionist.A flexible schedule will be offered but the candidate must have availability to work a 3 to 4 hours shift between the hours of 8am-6pm Monday-Friday.Skills needed for this position:-Intermediate knowledge of MS Office (Word, PPT, Excel)-Great customer service skills, and phone voice-Strong ability to follow work-flow organizations-Professional in appearance and tone-Must live in the Rock Hill area and have reliable transportation*Knowledge of how to use social media professionally is a plus!This is a part-time position (15 to 20 hours per week) with the possibility of a full-time offer within 60-90 days if there is a need from the business. Compensation $14-$16 per hour depending on experience.

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. CUSTOMER SERVICE/ACCOUNTING ASSISTANTSalary is up to 45K Assist customer service with order entry in Pointman Assist customer service with customer data packages Assist customer service with completing order packages and filing Perform invoicing for SGA & Mount Hope Enter invoices into customer based accounting portals. Handle customer/vendor arrivals to the front office. Assist accounting with filing AP and other accounting files. Learn AP & Purchasing process as a backup. Assist in other areas as need to create a better flow of administrative duties. Other duties will be added as she gets more familiar with our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Requisition ID: 11366 Nearest Major Market: Atlanta

Customer Service ReceptionistOur client is in a phase of rapid expansion, and we're on the lookout for exceptional individuals to join our dynamic team. If you're a customer service superstar and can engage in meaningful conversations, we want you!We are a unique Medical Device Company that stands out from the crowd. We're committed to supporting you every step of the way, from celebrating personal milestones and special occasions to offering numerous perks and benefits, including healthcare and a 401k plan, as well as providing outstanding career guidance and progression opportunities.As a fast-growing business, we have a lot to offer you: a one-of-a-kind office, a fun and inclusive culture, an eco-friendly working environment, and exciting corporate events. We certainly know how to celebrate in style!We currently have numerous full-time positions available, and we're eagerly awaiting YOUR application!About the RoleAs one of our esteemed Customer Service Receptionists, you will undergo comprehensive training to equip you with all the skills needed to become an essential part of our Customer Service team.Your role will involve representing Our Client to a portfolio of clients, assisting them with their medical device needs, and impressing their callers with your exceptional customer service and relationship-building skills. Working as an integral part of our fast-paced and growing team, your responsibilities will include:Promptly and efficiently handling inbound phone calls, listening, understanding clients' needs, and helping them solve their challenges.Entering caller information into our system accurately and in a timely manner.Providing the highest levels of customer service to clients consistently.Maintaining a fabulous attitude towards delivering exceptional customer service.Demonstrating a confident telephone manner with excellent communication and interpersonal skills.Exhibiting accurate and timely data entry skills.What You'll EnjoyWhen you work in our uber-friendly Kennesaw office, you'll benefit from:Comprehensive and expert training to empower your growth.A hybrid work arrangement (NOT remote).Long-term career progression opportunities across the business.A competitive starting salary of $15.50 per hour with rapid pay progression (salary increases to $16.50 per hour after 6:00 PM).Company-sponsored snacks.Shift incentives and opportunities for overtime.A comprehensive benefits package, including healthcare, dental, and vision insurance, a 401k plan, and life insurance.Paid time off (PTO).Join us on this exciting journey and become a valued member of our team. Discover the extraordinary world of customer service and the abundant opportunities that await you. Come aboard as a Customer Service Receptionist and embark on a fulfilling and promising career with us!

DescriptionGovernors State University is seeking to hire a Customer Service Assistant who will be responsible for greeting visitors and answering the telephone for the Office of Financial Services and Comptroller. The Customer Service Assistant is responsible for performing a variety of tasks related to the Student Accounts area and backup the Cashier's Office as needed.Essential Responsibilities35% Assisting students with all aspects of their student account.Responding to routine inquiries from student emails in both employee's individual email and the student accounts' email.Respond to student telephone calls on both the employee's individual telephone line and the student accounts' telephone line.Establishing manual payment plans.Counseling students on their options for paying down their debt and registering for additional terms.Meeting with students that come to the office to speak with a student accounts team member.Resolve student complaints and refers unresolved customer grievances to supervisor for further investigation. 25% Assist with in-house collections.Assist in reviewing student accounts for accuracy before placement with outside collection agency.Assist with adding collection charges to student accounts.Make collection calls to students as necessary. 15% Customer ServiceGreet visitors and determine their needs.Handle routine inquiries, requests, or problems.Answer the Financial Services telephone extension.Relay calls and messages to the appropriate staff members.Transfer calls to the correct department. 15% Administrative office dutiesReceive, sort, open and distribute incoming mail/packages.Responsible for sending items by certified mail, FedEx, UPS, etc.Order/manage office supplies.Create and maintain Financial Services office purchase orders and related invoices.Update the Financial Services website and portal pages.Book rooms as needed for office personnel. 5% Perform cashiering functions in the Cashier's Office as needed to fill in for lunches or days off.Receives payment for fees, bills, and assessments issued by the University; verifies amount due as shown on statement against payment offered, gives change, if necessary, issues receipt, and deposits payments received, within a framework of explicit procedures and instructions and subject to minimal personal discretion.Balances daily transactions. 5% Miscellaneous duties as assigned:Assist supervisor in documenting and maintaining student account correspondence in an organized and timely fashion that will allow other team members to assist students as needed.Documenting, updating, and maintaining all procedures related to student accounts functions.Any situations that arise that may need the attention of the Student Accounts team.Starting Hourly Rate: $15.00.(This is a non-unionized position. Salary starts at the base and is determined based on Education and Experience exceeding the minimum qualifications).This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit: https://www.govst.edu/benefits/.Required and Preferred QualificationsREQUIRED: DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION, COLLEGE/UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED. TO HAVE YOUR COLLEGE CREDITS/DEGREE BE CONSIDERED TO MEET THE MINIMUM QUALIFICATIONS, YOU MUST ATTACH YOUR COLLEGE TRANSCRIPT. (See "Special instructions to applicants" section below).Minimum Qualifications:1. High school diploma or equivalent.2. Any one or combination totaling eighteen (18) months from the following categories: A. College coursework in any discipline as measured by the following conversion table or its proportional equivalent:30 semester hours equals one (1) year.Associate degree (60 semester hours) equals eighteen (18) months.90 semester hours equals two (2) years.Bachelor's degree (120 semester hours) equals three (3) years. B. Responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience.Preferred Qualifications:Prior customer service experience.For more details regarding this classification, visit: SUCSS: Customer Service AssistantTHE FOLLOWING ITEMS MUST BE ATTACHED: Cover LetterResumeList of Professional ReferencesHigh School/GED Diploma College/University transcript may be substituted for the high school/GED diploma and must be attached for consideration of meeting the minimum qualifications. Supplemental InformationDOCUMENTATION REQUIREMENT: For consideration, applicants are required to attach the following:1: High school/GED diploma or transcript. College/University transcript may be substituted for the high school/GED diploma and must be attached for consideration of meeting the minimum qualifications.2: Online Application - Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).3: Cover Letter.4: Resume.5: A list of three Professional References (We will only contact your references if you are a finalist).RESIDENCY REQUIREMENT:Illinois residency required within 180 days of the hire date. CREDENTIAL ASSESSMENT EXAM DETAILS:This vacancy involves a Credential Assessment Examination which consist of a review and rating of the applicants Education, Experience, Licenses, and other qualifications. Applicants are required to provide electronic documentation as listed above to verify that the minimum qualifications for this position have been met. VETERAN'S PREFERENCE POINTS:Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources: 1: Department of Defense - DD214 / DD215 2: National Guard - NGB22 Form 3: Discharge Orders 4: Reserves - DD256 Discharge Certificate Note: Documentation must be received by the closing date of this posting.

DescriptionPOSITION SUMMARY: The Customer Service Representative serves as the hospital’s primary contact for all patient billing inquiries. Acts as a liaison between hospital and patients, providers, and payers for all post-care matters related to account resolution. Provides information regarding hospital billing practices, policies, and patient billing statements. Assists patients in understanding billing statements to ensure resolution of outstanding balances. Fulfills the organization’s mission of care and service by providing superior customer service to the patient community.RequirementsDUCATION:  High school graduate or equivalent.CERTIFICATION/LICENSES: SKILLS:  Must possess superior communication, organizational, and analytical skillsStrong attention to detail, strong interpersonal and customer service skillsAbility to work in a fast-paced environment, ability to comply with procedural guidelines and maintain confidentialityBasic knowledge of insurance processing terminology, demonstrated proficiency with relevant hospital software applications, along with standard office equipment and PC softwareBilingual (Spanish) preferredEXPERIENCE:  At least 1 year experience in a physician office or hospital setting preferred.  Familiarity with medical billing/collections and healthcare insurance.  Previous experience in a call center or “dialer” environment preferred.NATURE OF SUPERVISION: -Responsible to:  Director of Business Office,  ENVIRONMENT:- Bloodborne pathogen AWorks in a clean, well lighted, ventilated, smoke free environment. PHYSICAL REQUIREMENTS: Subject to stressful situations.  Must be flexible in work schedule. Extended use of video display terminal and keyboard utilizing sound ergonomic principles.

Customer Service SupportIndianapolis, INSalary: $40k+Customer Service Support member needed for a purchasing and marketing cooperative in Indianapolis, IN. Reporting to the DC Operations Manager, the CSS helps to support the customer service team, the sales team, and cooperative members. Processing RMAs (Return Materials Authorization) is a large component of this position. The CSS must work in a timely manner and be a self-starter who can work solo. Experience and knowledge of RMA, freight claims, and order entry processes are must-haves for this role. 2+ years of experience in a customer service or call center environment are needed. Salary for this position will be $40k+.If you are highly organized and fit the qualifications apply today and let's talk!

On-Demand Group is currently seeking for a Customer Service Assistant for a 6-month contract engagement to start.Job Title: Customer Service AssistantDuration: Contract to Hire Location: Bloomington, MN (Hybrid)Working Environment: HybridJob Description: • Processes OneTrust privacy contacts within the required timeframe; reporting any anomalies• Process app and gift card contacts within 72 business hours; reporting any anomalies• Answer promptly and accurately route corporate receptions calls from 7:30am-10:00am M-F• Monitor corporate voicemail boxes daily• Accurately transcribe fan voicemails into contact forms• Forward voicemails as appropriate• Monitor and process incoming emails to Fan Relations team email box per directions provided• Print, track and send gift cards letters to fans• Print and send letter correspondence to fans• Review incoming physical mail, scan and document contact in database; assigning as required• Assist with ordering of Gift Cards• Other projects as assignedEducation and Qualifications:• High School Diploma or GED equivalent required• 2-5 years in a customer service-related position; call center or Quick Service (QSR) industry preferred• Excellent written and verbal communication skills required.• Able to exercise tact, patience, and professionalism at all times in responding to consumers and colleagues, regardless of issue or their demeanor.• Intermediate computer skills (Microsoft Word and Excel)• Strong technical aptitude a plus• Excellent data entry skills• Strong ability to multi-task and prioritize multiple projects and requests simultaneously.• Well organized with a high attention to detail and accuracy• Ability to work quickly in a fast-paced environment with frequent interruptions.• Ability to work independently with little supervision.

Customer Service - Series 7Salt Lake City, UT6 + MonthsShift Time: M-F 7 AM - 6 PM30 days of onsite training5 days on/ 5 days remote after training is completeJob Summary:Will be working with customers to address brokerage complaintsTop Skills:Series 7 required - MUST BE ACTIVE (or within 2 year window so it may be re-activated quickly)Brokerage operations experienceCustomer service experienceMS ProductsDesired Skills and ExperienceMust Have:Series 7Brokerage OperationsCustomer ServiceDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.