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Branch Customer Service Representative Salary in USA

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Branch Customer Service Representative Salary in USA

2 591 $ Average monthly salary

Average salary in the last 12 months: "Branch Customer Service Representative in USA"

Currency: USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Branch Customer Service Representative in USA.

Distribution of vacancy "Branch Customer Service Representative" by regions USA

Currency: USD
As you can see on the diagramm in USA the most numerous number of vacancies of Branch Customer Service Representative Job are opened in State of New York. In the second place is Colorado, In the third is Texas.

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Customer Service Representative (Arizona, Colorado & Nebraska)
KAIZEN AUTO CARE LLC, Northglenn, CO, US
Kaizen Collision CenterContact No.: 623.258.0577UPDATED JOB OPENING! (URGENT)Position: Customer Service RepresentativeJob openings are available at the following branch locations of Kaizen Collision Center across various states.Arizona branch locations:•1900 North Moonrise Drive, Camp Verde, AZ 86322Colorado branch location:•5855 W 56th Ave., Arvada, CO 80002•535 W 115th Ave., Northglenn, CO 80234Nebraska Branch location:•4103 Leavenworth St., Omaha, NE 68105Position Title: Customer Service RepresentativeDepartment: OperationsReports to: General ManagerPosition Summary:The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Kaizen Collision Center throughout the repair process.Responsibilities:•Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Service Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.•Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.•Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting general manager with expense documentation and conducting Accounts Receivable follow-up.•Additional responsibilities as assigned.Job duties/Job description may be adjusted or added based on the needs of the business or at management discretionRequirements:•Ability to work collaboratively with the team to meet shared objectives.•Effective time management.•Able to multitask and manage competing priorities•Communicate effectively with teammates, customers, and business partners.•Proficient with computers.•Excellent customer service skills.•Valid drivers' license required.•Eligible to work in the United States.•Willing and able to pass a thorough background check.Preferred Qualifications:•Bilingual (Spanish).•Knowledge of the Collision Industry.For Quick Applications, apply through any of the following :•Kaizen Career Portal: Job Opportunities (paycomonline.net) -recommended•Or Direct Email to: (Director of Talent Acquisitions)•contact #623.258.0577•Or Apply in person @ the Company job siteJob Type: Full-timeSalary: From $20.00 to $22.00 per hour for Northglenn, CO.$17.00 per hour for Camp Verde, AZ$17.00 - $23.00 per hour for Arvada,CO & Omaha, NESalary depends on experience.Benefits:•401(k)•401(k) matching•Dental Insurance•Health insurance•Paid time off•Vision insuranceExperience level: 1 yearShift: Day shiftWeekly day range: Monday to FridayWork setting: In-personAbility to commute/relocate:: Reliably commute or planning to relocate before starting work (Required)Work Location: In person
Customer Service Representative III
University of Pittsburgh, Greensburg
Customer Service Representative III The Student Life and Success Office includes the departments of Career Services, Counseling and Health Centers, Diversity, Equity, and Inclusion, Housing, Residence Life, Student Conduct, Student Involvement and Orientation, and the Dean of Students. The Customer Service Representative III position will be responsible for a wide range of administrative and customer service-oriented tasks supporting the Student Life and Success Office. The employee will also support the Athletics department with several administrative tasks. Specific job duties include: coordinating campus ID card process and systems, including Transact Photo Upload, ID Center, and Instant ID systems, for students, faculty, and staff;assisting with housing and student meal plan management;answering housing-related questions from students and parents;collecting fines, deposits, and fees;office duties including organizing and maintaining files, distributing mail, greeting visitors, maintaining and ordering office supplies and office equipment and overall day-to-day administrative operations;assisting with hiring, training, and supervising work study students;coordinating of divisional programs and special events; scheduling appointments and determining student needs and urgency;preparing financial reports including reconciliation and payment of invoices;managing transportation arrangements and tracking certified driver information; other duties as assigned. The employee should possess:excellent customer service orientation and interpersonal skills;advanced computer skills and database management;the ability to interpret and communicate departmental policies and procedures;extensive telephone contact with students, parents, and community partners;a high level of multi-tasking in order to successfully manage several different areas of work simultaneously. It is essential that the employee has the ability to work both independently and collaboratively and maintain a high level of confidentiality, organization and professionalism.Due to the position being student facing, remote work is limited to one day per week during the academic year and two days per week during the summer months, per supervisor approval. Evening and weekend work hours may be necessary for special events and programs. Job SummaryServes as contact for internal and external customers and responds to complex inquiries and needs. Coordinates with others, resolves complex issues, and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs special projects.Essential Functions The Customer Service Representative III must be proficient in using a computer and keyboard and video communication technology (Zoom, Teams, etc.). Work is frequently conducted by email, telephone, in person, or using video communication technology. The ability to communicate in a clear, concise and professional manner is essential. The Customer Service Representative III must have excellent multi-tasking skills as the position acts as a central location or hub to service nearly all student needs at Pitt Greensburg. Physical Effort The position is primarily sedentary, however, some walking on campus to attend meetings and/or events is required. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Customer Service Representative III Job Family: Administrative Support Job Sub Family: Customer Service Campus: Greensburg Minimum Education Level Required: Associate's Degree Minimum Years of Experience Required: 5 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m. Work Arrangement: Monday - Friday 8:30 a.m. - 5:00 p.m. Hiring Range: Salary not to exceed $19.07/hour Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume Optional Documents: Cover Letter PI238826174
Customer Service Representative - Osprey
helenoftroy, Cortez
Join our Osprey Team at Helen of Troy as our Customer Service Representative, Osprey (100% Onsite), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day!Look around your home, and you'll find us everywhere: In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Work Location: Cortez, CO - 100% OnsiteWhat you will be doing:The Customer Service Representative is responsible for providing quality consumer support and service by accurately and efficiently handling incoming telephone calls regarding our products. Calls may include but are not limited to general inquiries, product troubleshooting, sales orders, availability, warranty replacements and product specifications. The representative will seek to understand consumer needs and expectations and will address them with integrity, and compassion while protecting brand and company image and reputation.Answers phone, e-mail, and inquiries to ensure consumer satisfaction by a variety of methods within the established guidelines.Implements Osprey's AMG policies with the end user.Processes claims and returns for consumers.Provides product feature and benefit information to the consumer.Assists with the development of standard operating procedures and references them as needed to complete quality, efficient, and accurate work.Masters the software programs used by the Customer Service TeamIs a product expert and knows Legacy, current and upcoming product and their feature differences.Communicates with consistency and clarity with internal and external customers.Skills needed to be successful in this role:Experience with Bluetooth, App, and Wi-Fi connectivity devicesExcellent interpersonal skillsAbility to understand and follow oral and written instructionsMinimum Requirements:High School Graduate or equivalent1+ years customer service experienceAuthorized to work in the United StatesPreferred Qualifications:Call center experienceIn Colorado, the standard base pay range for this role is $15.65 - $23.48 hourly. This base pay range is specific to Colorado and may not apply to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.Wondering if you should apply? Helen of Troy encourages people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-RS1#LI-OnsiteFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
Customer Service Representatives $810wk
Area Temps Staffing, Cleveland, OH, US
04 - 164641 kdA business service company is seeking Customer Service Representatives to assist the company recruit individuals, by reading from a script that is provided. Additionally, you may be verifying employment for the company. Work hours are Monday through Friday from 9 a.m. to 5 p.m.; however, you will be on-call for some Saturdays.Qualified candidates must have:Strong customer service and telephone skills and must be reliable.Only candidates that can pass a background check and drug screen will be considered.For an immediate interview, please call 330-225-1715 or submit your resume to
Customer Service Representative - Aerospace
Amtec Inc., Placentia
CUSTOMER SERVICE REPRESENTATIVELocation: Placentia, CA 92870Work set-up: on-siteQUALIFICATIONS3+ years of experience working for an aerospace company3+ years of customer service experienceProficiency in Microsoft Office and customer relationship management (CRM) softwarePURPOSE AND PRINCIPLE RESPONSIBILITIESWe are seeking an experienced Customer Service Representative to join our team who will be responsible for providing exceptional customer service to our clients. You will be required to maintain a positive relationship with clients, respond to inquiries, provide information about products and services, and assist with any issues or concerns that may arise. Additionally, you will work closely with our sales team to ensure that our customers receive the best possible service.ESSENTIAL DUTIESAct as the primary point of contact for clients, providing timely and accurate responses to inquiries, concerns, and requests for informationWork with clients to resolve any issues or problems they may encounter, escalating issues to the appropriate department as necessaryMaintain accurate and up-to-date records of all customer interactions, including communication history, issues, and resolutionsCollaborate with our sales team to ensure that our customers receive the best possible serviceStay up-to-date on industry regulations, compliance requirements, and changes in contract requirementsProactively communicate with clients to identify opportunities for upselling and cross-selling products and servicesDevelop and maintain positive relationships with clients, focusing on building long-term partnerships and increasing customer loyalty
Customer Service Representative - Wholesale
360 Talent, Avenel
CUSTOMER SERVICE REPRESENTATIVE - WHOLESALE EUROPEAN LUXURY FASHION BRAND - CENTRAL NEW JERSEY OFFICE BASED (5 DAYS)UP TO $55,000 PACKAGEAbout:Renowned Italian Luxury fashion brandSpecialising in high end outerwear and knitwearStores in over 10 countries globally, including UK, USA, China, Japan & ItalyResponsibilities:Assist with customer service, wholesale accounts and database managementSupporting a small New Jersey based team with all office operations, accounting & administrative dutiesLiaising with Logistics, Allocations, Planning, Analytics, Accounts, Production & Compliance divisionsRequirements:2+ years experience in wholesale/distribution, ideally with a high end fashion brandProficiency in MS Office and good computer literacy, including good knowledge of excel and accounts softwareExcellent organisational and customer service skillsOffering:Salary up to $55,000 depending on experienceMedical, dental & vision plan 100% paid for employees and 10% paid for dependentsOther company benefits include staff discount and participation in their 401(k) planPlease note this role is based in the office 5 days per week.360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.Please follow us on Instagram, Facebook, TikTok & LinkedIn to stay updated with our latest opportunities.
Branch Member Service Representative
Northwest Federal Credit Union, Rockville
OverviewThe primary role of this position is to assist Northwest Federal Credit Union to live out our vision to be the lifetime financial partner for our member-owners. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service to external members is to ensure each employee identifies members' financial needs and suggests appropriate Credit Union solutions. ResponsibilitiesWorking knowledge of the Credit Union's products and servicesMaintain department policy and procedure documentation accordinglyAchieve assigned sales goals by proactively identifying opportunitiesAdhere to all procedures stated in the Credit Union's Member Service Representative policy and proceduresEnsure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assetsProactively identify opportunities to provide product/service solutions to membersAccurately and efficiently process member financial transactions; including deposits, withdrawals, loan payments and check cashingProvide exceptional member experiencesRemain cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)Other duties as assigned#NWFCU1 QualificationsHigh school diploma or equivalent and minimum 1 year in retail sales or customer service with cash handling experiencePrevious experience at a financial institution is preferredAccuracy and detail orientationEffective oral and written communication skillsWorking knowledge of NWFCU, Federal and state regulations required by the National Credit Union AssociationAbility to interact effectively with all levels of the organization and/or with membersAbility to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentialityEffective problem-solving skillsEffective sales techniquesAbility to use standard banking and office equipment and systems; working knowledge of Microsoft Office productsAbility to work Monday-Thursday 9AM-5PM, Friday 9AM-6PM, and Saturday 9AM-1PM EEO NoticeNorthwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].
NPL Customer Service Representative
Centuri Group, Inc., Topeka, Kansas, United States
NPL Customer Service Representative Date: Apr 25, 2024 Location: Topeka, KS, US, 66608 Company: NPL Construction (S4) Description: Who We Are Centuri Group is comprised of a family of companies that make up a utility infrastructure enterprise, operating throughout the US and Canada,safelydelivering gas, electric and utility services to our customers and thecommunity. We help you build your career on Solid Ground byinvesting in your development and valuing your unique skills, perspective, and background. Employees are the lifeblood of our organization, and we’re committed to providing a stable foundation tocontinuously grow and thrive. We’ve got work for the next 100 years -All we need is you! Customer Service Technicians help to make sure we meet our company value, Take Care of Our Customers. You will handle the creation of individual work orders on behalf of our Customers. What You'll Do + Liaison between NPL and the Gas Utility Company (Customer) + Communicate with the Customer on work requests + Conduct onsite inspections of properties where the Customer desires gas installation/replacement. + Generate proper documentation for the Customer to process the work orders + Maintain a highly organized filing and tracking system for all work documentation + Perform other tasks as requested by leadership What You'll Have + High School Diploma or equivalent + 1 year of experience in the natural gas industry + General knowledge of natural gas pipeline installations What You'll Get + Join the Largest Natural Gas Distribution Contractor in the United States + Weekly Payroll + Paid, on-the-job training for technical skills + Employee Assistance program benefit + Health Insurance Plan benefit + Retirement Plan benefit Work Environment + Work sites may be outdoors in potentially extreme weather conditions + All worksite safety instructions are written and spoken in English; must be fluent in English + Work includes prolonged and repeated: lifting (including overhead, up to 50lbs); standing; climbing; kneeling; reaching and feeling; crouching and crawling + Flexibility to work various schedules and stay late when necessary with little or no notice + Work is performed within the “red zone” of heavy equipment + Working safely requires quick/accurate hand-eye coordination and the ability to work in a constant state of alertness and safe manner Legal Stuff + Pass pre-employment, random, post-accident, and reasonable suspicion drug screens + Provide valid US work authorization documents for E-Verify + Satisfactory results of pre-employment background check results + Valid driver’s license with clean driving record + Pre-employment medical fit-for-duty test; hold/obtain DOT medical card + Join and maintain Union membership Diversity, Equity & Inclusion Commitment This job description is subject to change at any time. It reflects management’s assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. Centuri is a Department of Transportation regulated employer. Certain safety-sensitive positions are covered under the DOT Drug and Alcohol Testing Regulations, 49 CFR Part 40. It is important to note that marijuana remains a drug listed in Schedule I of the Controlled Substances Act. It remains unacceptable for any safety-sensitive employee subject to drug testing under the company’s Drug Free Workplace Policy to use or test positive for marijuana.
Associate Customer Service Representative
CenterPoint Energy, Houston, Texas, United States
Associate Customer Service Representative Apply now » **Date:** Apr 18, 2024 **Location:** Evansville, IN, US, 47711-5540Houston, TX, US, 77002 **Company:** CenterPoint Energy **CenterPoint Energy and its predecessor companies have been in business for more than 150 years.** **Our Vision:** Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. **Our Commitment:** CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. **Job Summary** **Center Point Energy** is looking for a **Associate Customer Service Representative** to join our **Team** , located in **Evansville, Indiana** . You will have the ability to: **This position receives and responds to customer inquiries, complaints or sales/promotional opportunities for CenterPoint customers in a fast paced, high call-volume environment.** **Essential Functions** + Responds to all questions relating to all Company customer service inquiries via verbal and/or written communication with a focus on one call resolution. + Performs direct customer contact through various channels including phone, email and chat. + Completes administrative functions and data entry. + Issues orders to establish or discontinue gas service or to establish Electric Service Identifier (ESID) number to create meter sets. + Resolves billing inquiries, performs account adjustments, negotiates payment arrangements and deposit amounts, processes online customer service and electronic billing inquiries, and follows-up on customer accounts. + Solicits customer feedback on service provided and initiates action based on customer feedback. Receives and appropriately prioritizes trouble calls. + Interacts with Competitive Retail providers (CRs) to discuss readings, billing dates, order receipts, etc. + Ensures proper electric and gas permitting is in place by interacting with internal permitting department or other entities as needed. + Considers each customer contact as an opportunity to sell or promote additional value-added products or services offered by the company (i.e. IVR, Web, etc.). + Interacts with other departments to resolve customer inquiries and achieve customer satisfaction. These departments include Transmission and Distribution, Field Activities, Field Services, Revenue Accounting and others when necessary. **Education Description** + Requires a high school diploma or GED. **Experience** + Requires a minimum of 1 year customer interaction experience, preferably one year in a high-volume call center environment, with a proven history of professionally and effectively resolving customer concerns. **We want you to know** Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. **Diversity, Equity and Inclusion** CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. **What we bring to you** + Competitive pay + Paid training + Benefits eligibility begins on your first day + Transit subsidies + Flexible work schedule, paid holidays and paid time off + Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston + Professional growth and development programs including tuition reimbursement + 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution **Job Type:** Full Time **Posting Start Date:** 03/18/2024​ **Posting End Date:** 04/14/2024 This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Apply now »
Licensed Insurance Customer Service Representative
Antrim Insurance Agency, Greencastle, PA, US
We are a hometown, passionate Insurance Agency seeking a dedicated and customer-oriented individual who is a licensed insurance agent to join our team as a Licensed Insurance Customer Service Representative. The ideal candidate will have a strong background in customer service and possess excellent communication skills, attention to detail, and a passion for helping clients navigate their insurance needs.Responsibilities:- Serve as the primary point of contact for clients, providing timely and accurate assistance with policy inquiries, coverage questions, and claims processing.- Develop and maintain relationships with clients to understand their insurance needs.- Educate clients on available insurance products and coverage options to help them make informed decisions.- Educate clients on different insurance options and help them make informed decisions- Process new insurance policies, renewals, endorsements, and cancellations accurately and efficiently.- Maintain client records and documentation in compliance with agency policies and regulatory requirements.-Collaborate with insurance agents and underwriters to ensure client needs are met and policies are properly served.Skills:- Excellent customer service skills with the ability to build rapport and trust with clients.- Comfortable with learning new software programs.- Courteous, will take the initiative to go the extra mile and maintains a positive attitude with customers and fellow co-workers.- Professional and reliable.Ideally, we would need someone with a state-issued insurance license, however we are willing to help the right candidate obtain their license in the first few months.Full time: Monday-Friday 8:30am-5:00pm, occasionally need to assist customers after hours.This is a great opportunity for a motivated Insurance Agent/Customer Service Representative committed to providing high quality service. Opportunities for professional development and advancement within the company!Job Type: Full-time