Customer Service Administrator Salary in USA

We are looking for individuals that love travel, plan their own/others vacations. Our host agency has been in business 70 years this year and we work with a lot of major vendors.Why choose us? We believe in people over profit, family always comes first and we believe in the WEmovement and people over profit.Certification and Training is provided, 1099 Opportunity.Preferred Skills but we can train:Customer ServiceAttention to detailAbility to work under pressure, quickly and accuratelyMotivation to succeedTime ManagementResponsibilities:Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events)Maintain relationships with travel partners and vendorsWork well in a group/team settingVerbal and CommunicationMotivationSelf-DisciplineLeadershipRequirements:Must have a smartphone with reliable internet accessLaptop or desktop computer (highly recommend, however, not required) with reliable internet accessMust be at least 18 years of ageIf you have previously applied, please email us to the email we have contacted you before/or check your email for Correspondence from us.

Customer Service Evaluators Needed for bank branches in FORNEY, TX and many other communities across Texas.PROJECT SPECIFICATIONS: Evaluators are to audit customer service of employee(s) and observe cleanliness/organization/first impressions.Evaluators ARE NOT REQUIRED to have an account at this bank, but having an account could allow for additional opportunities.PAY: $15 or $18 per visit. (Evaluators may visit multiple branches.)CONTACT: Account Rep, Jane York, at 1-800-259-8551 for more information and availability.ABOUT OUR COMPANY: We are Shoppers, Inc., and we have been in business since 1986. We are based in Broken Arrow, Oklahoma (a suburb of Tulsa) and this is our one and only office. We are accredited by the BBB with an A+ rating. We are also a certified Service Provider of the MSPA, which means we DO NOT charge fees and registration is FREE.DISCLAIMER: We encourage applicants of all ages, races, and experience, as we do not discriminate on the basis of an applicant’s age, race, or experience level.

Service Administrator Direct Hire Newton, MA Salary: $50,000- $55,000Hours: 8:00am- 5:00pm Monday- FridayJob DescriptionThe ideal candidate will be responsible for entering and maintaining data to build and manage the back end of our service platform. This role plays a crucial part in ensuring the smooth operation of our services by aggregating service calls and managing various aspects of the platform's back end.Key Responsibilities:• Enter, update, and maintain accurate data to build and enhance the back end of our service platform.• Aggregate and analyze service call data to identify trends, improve service delivery, and enhance customer satisfaction.• Manage the back end of the service platform, ensuring its efficiency, reliability, and adherence to quality standards.• Collaborate with other departments to integrate relevant data and functionalities into the service platform.• Work with Operations Depart on deployment and programming of new locations.• Troubleshoot and resolve any issues related to the platform's back end.• Provide technical support and guidance to team members and other departments as needed.Skills:Process and detail oriented with strong focus on customer service.Strong MS Office Suite experience, primarily Word and ExcelQualifications:• Proficiency in Microsoft office suite• Proven experience in data management, back-end administration, or a similar role.• Background in Computer Science, Information Technology, or related field.• Strong technical skills, including proficiency in database management and relevant software.If you're interested in this role please send resumes to Jamie: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Requisition ID: 59886 Title: Customer Service OrthoBiologics Administrator Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Customer Service Orthobiologics Administrator to work at our Fort Myers, FL location. This individual will p rovide contact and communications with customers to assure that customer needs are properly addressed, and problems are studied and resolved following procedures. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. Essential Duties and Responsibilities: Professionally handles all tissue inquires and enters product orders received via phone, email, and Esker. Meets or exceeds all quota for both order processing and phone calls. Considered the Customer Service expert on Tissue products and responsible to keep up to date on all information regarding these products. Communicates and works closely with Off Site Locations to include all 8 Tissue Banks. This requires daily coordination of product placement, shipping requirements, backorders, and inventory issues. Thoroughly and efficiently gathers information from our accounts for specific product needs, requirements and for timely arrival for scheduled surgeries as requested. Confirms and processes promotional, OrthoResearch, VIP, Research Study orders as requested. Receives in product from Tissue Banks and uploads through Win Shuttle Maintains accurate records for specific product demands and adheres to needs as inventory is available. Properly handles and troubleshoots all calls for specific products and ensures the solution meets the needs of our customer. Responsible for verifying orders at the end of each day with every off-site vendor and validates receipt of all deliveries Attends training information sessions to enhance product knowledge. Prepares reports and requests through SAP or Business Portal for specific product line. Assists with training of newly hired reps to explain specific process of product line. Responsible for running reports multiple times throughout the day making sure all orders have been completed. Responsible for processing all tissue returns and corresponding paperwork per Tissue Bank. Responsible for receiving acceptable returned product into inventory for re-sale Track all backorders and update facilities by providing further solutions for immediate surgeries Required to work flexible hours including 10Am to 7PM as needed by department. This includes mandatory month end until completion of all orders submitted. Required to work extended hours during fiscal year end to ensure all orders are processed and shipped on time before the close of day on June 30th and December 31st Education and Experience: High school diploma required. Bachelors degree preferred. 1 year Customer Service experience required. Order processing and SAP experience preferred. Knowledge and Skill Requirements/ Specialized Courses and/or Training: Technical knowledge of products sold by the company and understanding of handling the products. Basic knowledge of medical terms relating to the products handled. Basic knowledge of marketing concepts and practices. Good phone and computer skills in addition to the ability to multitask.Machine, Tools and/or Equipment Skills: Microsoft Word, Excel, Outlook, and Power Point preferred Advanced Telephone skills with both outbound and inbound calls, scanning and faxing documents.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas clearly and effectively convey information to other team members and management. Ability to write and record data and information as required by procedures.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requisition ID: 59882 Title: Loaner Customer Service Administrator I Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide comprehensive customer service in a fast-paced, deadline-oriented area, handling requests for loaners. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. . Essential Duties and Responsibilities: Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service. Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing. Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped. Review all loaner extension requests and determine if the agency or customer is eligible for an extension . Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed. Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise. Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered. Investigate and address customer/agency issues and identify solutions in a timely manner. Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team. Education and Experience: High school diploma or equivalent required Bachelor's Degree preferred 1 years Customer Service experience required Ability to develop a general knowledge of all aspects of the Loaner Customer Service team processes and procedures. Skills: Ability to work in a fast-paced, ever changing environment. Possess a high level of attention to detail. Develop a thorough understanding of SAP. Customer Service background. Coachable, Team player, self-motivated. Work extended hours, if needed. Basic level of Microsoft Office, Excel, Word, PowerPoint, OneNote and Outlook email experience. Develop the ability to work independently and effectively with internal and external customers. Develop the ability to verbally communicate ideas and issues effectively to other team members and management. Knowledge and Skill Requirements/Specialized Courses and/or Training: Develop and master general knowledge of industry practices, products sold or loaned by the company, customer service skills, and quality standards. Develop and master a complete knowledge of Loaner Customer Service procedures and best practices . Become knowledgeable of SAP and enhanced navigational skills within SAP.Develop a knowledge of One Note to keep accurate notes of instructions for department procedures .Machine, Tools, and/or Equipment Skills: PCs, database statistical programs. Proficient in Microsoft Suite (Word, Excel, Outlook) and QAD. SAP background is a bonus.Reasoning Ability: Develop the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and to apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Ability to transact in computer software. Ability to articulate clearly and effectively with external and internal customers.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Service Administrator Direct Hire Newton, MA Salary: $50,000- $55,000Hours: 8:00am- 5:00pm Monday- FridayJob DescriptionThe ideal candidate will be responsible for entering and maintaining data to build and manage the back end of our service platform. This role plays a crucial part in ensuring the smooth operation of our services by aggregating service calls and managing various aspects of the platform's back end.Key Responsibilities:• Enter, update, and maintain accurate data to build and enhance the back end of our service platform.• Aggregate and analyze service call data to identify trends, improve service delivery, and enhance customer satisfaction.• Manage the back end of the service platform, ensuring its efficiency, reliability, and adherence to quality standards.• Collaborate with other departments to integrate relevant data and functionalities into the service platform.• Work with Operations Depart on deployment and programming of new locations.• Troubleshoot and resolve any issues related to the platform's back end.• Provide technical support and guidance to team members and other departments as needed.Skills:Process and detail oriented with strong focus on customer service.Strong MS Office Suite experience, primarily Word and ExcelQualifications:• Proficiency in Microsoft office suite• Proven experience in data management, back-end administration, or a similar role.• Background in Computer Science, Information Technology, or related field.• Strong technical skills, including proficiency in database management and relevant software.If you're interested in this role please send resumes to Jamie: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

DescriptionPOSITION SUMMARY: The Customer Service Representative serves as the hospital’s primary contact for all patient billing inquiries. Acts as a liaison between hospital and patients, providers, and payers for all post-care matters related to account resolution. Provides information regarding hospital billing practices, policies, and patient billing statements. Assists patients in understanding billing statements to ensure resolution of outstanding balances. Fulfills the organization’s mission of care and service by providing superior customer service to the patient community.RequirementsDUCATION:  High school graduate or equivalent.CERTIFICATION/LICENSES: SKILLS:  Must possess superior communication, organizational, and analytical skillsStrong attention to detail, strong interpersonal and customer service skillsAbility to work in a fast-paced environment, ability to comply with procedural guidelines and maintain confidentialityBasic knowledge of insurance processing terminology, demonstrated proficiency with relevant hospital software applications, along with standard office equipment and PC softwareBilingual (Spanish) preferredEXPERIENCE:  At least 1 year experience in a physician office or hospital setting preferred.  Familiarity with medical billing/collections and healthcare insurance.  Previous experience in a call center or “dialer” environment preferred.NATURE OF SUPERVISION: -Responsible to:  Director of Business Office,  ENVIRONMENT:- Bloodborne pathogen AWorks in a clean, well lighted, ventilated, smoke free environment. PHYSICAL REQUIREMENTS: Subject to stressful situations.  Must be flexible in work schedule. Extended use of video display terminal and keyboard utilizing sound ergonomic principles.

Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate. Responsibilities Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customers and internal use. Prepares customer invoices. Creates purchase orders, obtains signatures, records for payment, and follows up if not paid. Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate. Orders office and production supplies. Maintains customer records and files. Assists with other tasks as assigned by Supervisor. Qualifications High School Diploma or GED. Six (6) months to one (1) year of general office experience. Must be proficient using word processing and spreadsheet applications. Previous Customer Service experience a plus. Must be able to read, write and speak fluent English. Must possess strong communication skills. Must be accurate and detail oriented. Must be able to lift a minimum of 30 pounds. Training Required Must complete all required training for a "Customer Service Administrator" outlined in the training manual." All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. VEVRAA Federal ContractorThe name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.

Area of Accountability:Responsible for data entry and clericalsupport to the Customer Service team including QAD navigation and dataintegrity. Major Responsibilities:Generaldataentry and provide clerical support of work processing and spreadsheets forcustomer service staffFilescorrespondence and other recordsActsas backup to switchboardCompliesstatistical reportsProvidescustomers with Proof of DeliveriesCompleteresearch for customer disputesProcess specific open order reports. ProcessTruck Down ordersRedateorders due to customer logistic issuesProcessRMA's and all the research prior toDiscreteorder entry for all manual ordersQualifications: High School diploma requiredSecondary education preferred1 years administrative experience requiredPC skills (MS office, PowerPoint, Excel) requiredMRP experience preferredHendrickson is an Equal Opportunity EmployerAdditional Information Requisition ID: 240000H6

Customer Service - Series 7Salt Lake City, UT6 + MonthsShift Time: M-F 7 AM - 6 PM30 days of onsite training5 days on/ 5 days remote after training is completeJob Summary:Will be working with customers to address brokerage complaintsTop Skills:Series 7 required - MUST BE ACTIVE (or within 2 year window so it may be re-activated quickly)Brokerage operations experienceCustomer service experienceMS ProductsDesired Skills and ExperienceMust Have:Series 7Brokerage OperationsCustomer ServiceDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.