Transaction Manager Salary in Saint Paul, MN

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. ResponsibilitiesBaker Tilly , one of the fastest growing CPA advisory firms in the nation, has an incredible career opportunity for a State & Local Tax Manager- M&A, that focuses on income tax and sales/ use tax to join our growing State & Local Tax (SALT) practice! Our SALT practice is made up of professionals across the U.S., providing a full spectrum of services primarily including Income & Franchise tax, Sales & Use tax, and Real & Personal Property tax by industry needs. As a member of this talented team, you will help clients capitalize on strategic ideas and planning techniques that ensure state and local tax compliance, reduce expenses and enhance cash flow.You will enjoy this role if: You would like to work directly with CFO's, owners and leaders from middle market and Fortune 500 companies to help them solve their most complex state & local tax challenges. You want to continue to expand your leadership experiences and hone your consulting skills as a comprehensive SALT professional in areas such as, sales/income tax nexus and compliance, research projects, ruling requests, process review, reverse audits, and credits & incentives. Your work will be compliance and consulting focused.You crave a leadership opportunity to help build a fast growing, entrepreneurial State & Local tax practice who is also down-to-earth and thrives in collaboration.You want to be part of a firm that values specialty tax practices and is invested in your success, providing the resources and support for you to grow now, for tomorrow.What you'll do:Due diligence for both buy side and sell side transactionsInteract directly with Partners and Federal M&A team on matters related to client and engagement managementAssist in the review and analysis of the state and local tax aspects of acquisition and merger agreements and draft tax opinion letters and memoranda; reviewing state tax issues including but not limited to nexus determinations, state income tax filing positions, high-level taxability analyses, and conformity when required, etc.Identify and analyze state and local tax risks and opportunities while advising on alternative state and local tax strategies for acquisition, disposition and restructuring of businessesReview, assess and advise clients regarding state and local tax computations reflected in their financial models; and assist clients in the quantitative and qualitative analysis of the tax data in their financial projections for the transactionData gathering, document review and detail review of reportsResearch & financial analysis of target companiesAssist with addressing issues and questions for internal clients and potential prospectsCommunication with key stakeholders throughout transactionAssist with quantification of potential liabilities and voluntary disclosure projectsNegotiation supportCommunicate with business owners to ensure delivery of exceptional client serviceManage a group of associates and senior associates on engagements to ensure developmental skillsAssist with managing client engagement staffing, billings/collections, and ensure client profitability targets are metUtilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the communityInvest in your professional development individually and through participation in firm wide learning and development programsSupport the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goalsQualificationsBachelor's degree in Accounting, Finance or other related field required; Masters or advanced degree preferredCPA or JD/ LLM requiredFive (5) + year(s) experience in state and local tax, professional services firm experience preferred 2+ year(s) of supervisory experience, mentoring and counseling associates desiredAbility to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.Eligibility to work in the U.S., without sponsorship, highly preferredAdditional InformationFor California, Colorado, New York and Washington: The compensation range for this role is $86,220 to $182,770. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.#LI-remote

Job DescriptionWe are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.We are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.As an Enrollment Representative your focus will be directly dedicated tosupportingall internal and external business partners by acting asaninitialand ongoing contact point for enrolling families,staff,and internal departments.Enrolling families will rely on you to answer their questions, address theirconcerns,and help them with one or more of our school products or services.You willneed to know your way around a computer and be comfortable supporting families' concerns, interpreting families accounts, andprovidingprogressive updates while displaying highly developed customer service soft skills via phone including empathy and relationship building skills.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders.Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.NOTE:We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad.ESSENTIAL FUNCTIONS: Very motivated sales consultant to meet sales and enrollment goals, with good presentation/closing skills.Ability to multi-task quickly between systems while assisting afamily.Prioritize effectively and manage competing priorities to deliver and driveresults to consistently meet role-specific Key Performance Indicators (KPIs)Develop relationships with adult students, parentsor legal guardiansandassistin collecting all required compliancy documentation according to established department policies andprocedures.Excellent troubleshooting/researching skills; ability to solve practicalproblemsas well as support various brands.Manage high volumeinboundcalls with outbound call expectations (family follow up, enrollment updates, etc.)Track and accurately capture call related data within allotted time frames during andimmediatelyafter each callwithin our Salesforce CRM tool.Maintain a family-focused mind-set to creatively address family concerns with integrity and share feedback with otherteammates, tomaintainfamily retention.Comply withcorporate and departmental policies, specifically as they relate to attendance, schedule adherence, conduct, and data security as it pertains to our families and student's information.Capability to work in a remote environment with a high degree of autonomy and adherence to a defined shift which is determined by management that can routinely change based on business needs; therefore, flexibility in work hours is critical and may include weekends, holidays, and optional over-time.Certificates and Licenses: None required.Residency Requirements: Remote Worker, U.S. residents of the 50 states, and D.C.REQUIRED QUALIFICATIONS: High School Diploma0-1Year of customer service or call center experienceExperience in a Call Center/Sales Environment OREquivalent combination of education and experienceSystem Requirements:Our work from home membersarerequired to have andmaintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.Ethernet connection is preferred.DESIRED QUALIFICATIONS: Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.Ability to maintain a professional home office without distraction during our hours of operation.Attend virtual training via web cam.Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)Strong verbal and written communication skills.Excellent listening skills and aconsultative approach to customer service.Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.Ability to clear required background check.Previous experience with Stride/K12.Previous experience in working in a call center environment.Salesforce Experience.Previouscustomer service orsales experience with proven record of achievement.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

JOB DESCRIPTION Location: Columbia, MD & St. Paul, MN This role is a hybrid position and can be based from any of our United States office locations, with the option to work remotely for some of your working week. If you're currently in a fully remote role and are not within a commutable distance to a Computershare office, you are eligible to apply and maintain your remote working arrangement should you be the most suitable candidate for the position. A role you will love We are a global business with an entrepreneurial spirit and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a high level of accuracy and professionalism while utilizing software in a traditional office environment. As a Senior Securities Custody Processor on the Trust Investment Operations (TIO) team you will work closely with front office & operational partners to monitor & uphold risk-mitigating controls. You will also provide technical guidance to junior team members and assist in continuous improvement initiatives. Additionally, you will have the opportunity to partner with key stakeholders from operational areas, internal teams and external vendors to resolve any concerns that may arise. Some of your key responsibilities may include: Processing requests for error corrections, reversals, suppression, and reposts Reconciling positional assets and securities transactions Investigating cash, sweep, money market instrument trades, and money movement instances Participating in business initiatives and committees What will you bring to the role? As you've probably gathered by now, we are looking for somebody with a strong background in building customer relationships and who can meet critical deadlines. You will possess the ability to collaborate with various stakeholders to achieve client success. Other key skills required for this role include: 2 years of experience in financial services or customer services required; or a bachelor's degree and 1 year of experience. Ability to use independent judgement to identify and resolve problems and escalate as appropriate Strong analytical skills for problem resolution Rewards designed for you Employee Share Plan.Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares. Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family. Save for Your Future.We will support you along your retirement savings journey. Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you. Employee Discounts.We've partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops. Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options. Compensation. The base pay range for this role is $47,000 -- $58,000. This base pay range is a national average and may not be applicable to all locations.ABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.ABOUT THE TEAM We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.Job Description:We are seeking a highly talented Engineering Manager to join our team and drive the development and delivery of our cutting-edge SaaS platform. As an Engineering Manager, you will lead a team of skilled engineers in designing, implementing, and maintaining a secure, high-performance customer experience on Datasite's advanced K8s & Cloud native platform. Your expertise in data architecture and/or cloud infrastructure for data and leadership skills will be instrumental in delivering innovative solutions to our customers.Ideal location is Minneapolis, MN but we are open to US-remote.Responsibilities:Engaging Highly Talented Teams:Lead and inspire a team of engineers, providing clear direction, mentorship, and performance feedback to foster growth and drive engagement.Create a collaborative and inclusive team culture that promotes innovation, knowledge sharing, and continuous improvement.Foster a high level of employee retention and engagement within the engineering team.Technical Strategy and Execution:Define and execute the technical strategy for the engineering team, aligning it with the company's business goals and objectives.Drive the design and implementation of a scalable, secure, and reliable microservice platform architecture.Establish and enforce engineering best practices, coding standards, and quality assurance processes to ensure the delivery of high-quality, maintainable software solutions.Cross-Functional Collaboration:Collaborate closely with cross-functional teams, including product management, operations, and UX/UI, to ensure alignment and successful execution of projects.Work with our data teams to make critical decisions about projects as Datasite drastically increases its data product offerings.Consult with data engineers, data scientists, and other data leadership. .Provide technical guidance and support to stakeholders across the organization, promoting effective communication and collaboration.Manage relationships with external partners and vendors, leveraging their expertise and resources to drive innovation and efficiency.Talent Development and Recruitment:Develop and implement strategies for attracting top engineering talent, actively participating in the recruitment and selection process.Foster the professional growth and development of team members through mentorship, training, and performance management.Create opportunities for knowledge sharing and skill enhancement within the engineering team.Industry Engagement:Stay abreast of industry trends, emerging technologies, and best practices, and apply that knowledge to drive innovation within the engineering team.Represent Datasite in relevant industry conferences, events, and forums, enhancing the company's visibility and reputation.Foster relationships with industry influencers, key stakeholders, and potential partners to strengthen Datasite's presence in the tech community.Requirements:Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Equivalent experience will also be considered.3-5 years leadership experienceExperience overseeing the expansion of cloud data warehouse and data lake architectures. Prior Data Engineering background a strong plusProven ability to lead and inspire engineering teams, driving innovation, collaboration, and high-performance culture.Excellent communication and stakeholder management skills, with the ability to effectively interact with cross-functional teams and senior leadership.Strong problem-solving and decision-making abilities, with a focus on delivering impactful results.Experience in the M&A industry or related domains is a plus.As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

JOB DESCRIPTION Location- Charlotte, NC or St. Paul, MN- HybridWe're committed to your flexibility and wellbeing. As part of our global team, you'll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working. We give you a world of potential Calling all financial Account Management leaders! We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service weare lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America. If you have excellent leadership skills, a strong financial services background, and a desire to be a part of a globally diverse organization, then this is the perfect opportunity for you.A role you will love We are a global business with an entrepreneurial spirit, and we are proud of that. What comes with this is a fast-paced environment and lots of change so you will need to be resilient in nature and able to adapt quickly and embrace the pace of change we often work at. We are currently seeking a highly motivated and dynamic individual to fill an Account Management Supervisor I position within the Collateralized Loan Obligation (CLO) and Leveraged Loan team within Specialized Asset Services (SAS). You will be focused on developing and maintaining strong internal and external customer relationships within the CLO businesses while hiring and leading a team of Analysts to resolve operational issues, to ensure compliance with all contractual obligations, and to ensure compliance with all internal operational guidelines and procedures. You will also be involved in the other facets of the Alternative Commercial Transaction business as well, including oversight of the onboarding of new business, leading and participating in efficiency projects, and providing production oversight (as needed) for the CLO products. Some of your key responsibilities may include: Ensuring that service and productivity standards and goals are met timely Monitoring and recording performance standards and departmental reports for items requiring attention or action Escalating issues when accounts are found to be non-compliant, an excessive risk to the organization or are outside of standard operating procedures Training, managing and serving as a technical resource for a team of direct reports on the responsibilities, product enhancements and new products Providing ongoing coaching and feedback, recognizing and developing team members What will you bring to the role? Steadfast leadership skills in the financial services industry will be imperative for you to be successful in this role. You will also need to possess strong analytical skills with high attention to detail and be able to manage team members who will be in direct contact with clients and processes to achieve and maintain client success. Other key skills required for this role include: A minimum of 4 years of financial services experience and a minimum of 1 year of leadership experience; preferably in a Corporate Trust, Account Management or related field Ability to independently research an escalated operational issue, determine the appropriate course of action to be taken, and effectively direct those actions Strong product knowledge and understanding to be able to convey the knowledge of the processes to team members Developing and executing business strategies to maximize revenue and profitability Excellent verbal, written and interpersonal communication skills Rewards designed for you Paid parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision. Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit https://www.computershare.com/corporate/about-us/join-our-team/us-candidate-handbook Compensation. The typical base pay range for this role is $69,000- $87,000. This base pay range is specific to St. Paul, MN and may not be applicable to other locations.ABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

JOB DESCRIPTION Location: Saint Paul, MNThis is a hybrid position primarily based near Saint Paul, MN. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. A role you will love We are a global business with an entrepreneurial spirit, and we are proud of that. What comes with this is a fast-paced, technology-focused environment so you will be responsible for performing a variety of operational tasks for the most complex processes according to the Facilities line of business. This position is for the Data Imaging/Mailroom team within our Corporate Trust (CCT) organization. This department serves as an extension of the lines of business across CCT in the administration of their various products and services. Our goal is to enhance control, improve processes, and provide services that are consistent where possible and custom where necessary. CCT is seeing a Services Operations Specialists 2. The department is integral in reviewing, mitigating risk, and enhancing control related to ongoing administration of the CCT transactions in accordance with the applicable documents, state and federal laws, internal policies, and procedures. Some of your responsibilities may include: Processing hardcopy CDs and electronic data files for posting to our data imaging system Troubleshooting items as they raise Meeting all SLAs Managing shared mailboxes Internal interactions Ad-hoc escalated requests Learning the operations of the mailroom and resource sharing when needed What will you bring to the role? As you've probably gathered by now, we are looking for somebody with a real passion for customer service and will have the ability to work collaboratively with various stakeholders to achieve client success. Other key skills required for the role include: 1+ year of financial services, customer services experiences or a BS/BA degree or higher. Microsoft Office skills - we use MS Forms, MS Planner, Excel, Outlook, and Word daily Ability to navigate multiple computer systems, applications, and utilize search tools to find information Strong attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Effective organizational and prioritizing skills Ability to work in a fast-paced deadline driven environment Ability to be flexible and adaptable to changing priorities and deadlines Ability to escalate issues as needed Ability to interact with all levels of an organization Rewards designed for you Paid parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision. Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. Compensation. The base pay range for this role is $35,000 - $44,000. This base pay range is specific to Saint Paul, MN and may not be applicable to other locations. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.ABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.ABOUT THE TEAM We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.