Regional Manager Salary in Saint Paul, MN

Executive Director, Sales Enablement & Operations, State & District PartnershipsCollege Board - State & District PartnershipsLocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)Type: This is a full-time roleAbout the TeamState and District Partnerships (SDP) is laser focused on growing and maintaining College Board's core businesses as market dynamics change. SDP colleagues serve as the primary liaisons to states and districts which use College Board programs and services. Within SDP, the Business Planning & Operations (BP&O) team is focused on the development and implementation of efficient overall business processes within the division and with cross-organizational teams to achieve clean delivery of our programs. We use data, observation, experience, and creativity to guide decision making and process development. We serve as a resource for the planning and operations of the division; encompassing the units focused on large, state and district partnerships, International, and Unified State Strategies. Our team works to provide opportunities to students through promoting the use of College Board programs and services including the SAT Suite of Assessments, Advanced Placement, and BigFuture.About the OpportunityAs the Executive Director, Sales Enablement & Operations, you will report into the Vice President & Operating Officer, SDP. You will provide overall leadership and management for the Sales Enablement & Operations team and provide service supports and deliverables for the division. You are directly responsible for setting and executing the strategic direction of the sales operational components necessary to ensure success of SDP as a division. You will work closely with the Regional Vice Presidents (RVPs) to understand their teams' needs, lead the management of sales operations in support of the regions' strategic sales and service activities. Through your work, you will manage a team that provides sales enablement for regional account management teams, ensures successful infrastructure is developed and maintained for sales operations, and leads the organization's proposal development, response, and revenue contract processing operations.In this role, you will:Own Strategic Sales Enablement (40%)Set the overall vision and strategy to align the sales enablement systems and infrastructure to support the overarching sales strategyCreate and operate systems to enable the team to execute against a sales enablement program with a focus on increasing volumes and delivering an excellent experience for our customersOversee the development, execution, and maintenance of sales pipeline infrastructure in Salesforce, in collaboration with Technology, and related resources, trainings and synergy with Unified State Strategy (USS) and regional teamsIn collaboration with Office of the SVP (OSVP), lead and manage the development of accurate data to facilitate goal setting at the division level by clarifying metrics and ensuring goals can be accurately cascaded and measured throughout the division.Work in close collaboration with RVPs to implement sales enablement strategies. Work with regional leadership to identify customer segments and develop systems to track progress towards regional goals for various customer segmentsIdentify how public policy, communications, marketing, partnerships support our strategy and value propositionWork with regional sales leadership to develop, execute, and update/optimize overall sales enablement strategy for two to four years in the future, collaborating with SDP leadership, anticipating account management needs, and aligned to divisional and organizational priorities.Lead and design sales incentive plans, as appropriate, in collaboration with OSVP, Talent, and Finance.Create the tools and structures to monitor and support the work aggressively in service of the account managersBring new ideas and recommendations on ways to enhance our sales/service work, grounded in sales best practices, research and field intelligenceStrengthen Service delivery models by executing on efforts in consultation with account management teams to create a consistent service delivery model for standard service offerings connected to SDP playbookLead Salesforce enhancement strategy that will track and report outcomes from sales and service activities, which captures field intel, progress to goal, short-/long-term opportunities, growth/loss of business, etc.Oversee trainings on sales enablement and related processes, ensuring they are engaging, relevant, and immediately useful to account management teams to drive sales and/or service outcomesMaintain and execute a philosophy of constant improvement to simplify, eliminate, automate, or build processes that meet the demands of today's needs as well as those of one to three years in the future, working across departments and divisions with key stakeholders to plan and execute changesBuild a trusted relationship with the sales team to deliver to account management teams data that help focus their time and efforts in determining states/districts/regions with growth opportunities for our programs and servicesLead data reporting and analysis for the division, creating and delivering high quality, consistently accurate, and useful standard reports and dashboards that show progress to goals and accelerate understanding of territories with opportunities for growth. Provide ad-hoc reporting as needed.Provide Leadership and Management (40%)Lead sales enablement and operations strategy development and execution for a cross-divisional and multi-functional team to ensure alignment with organizational, divisional and regional goals related to sales and service (including with RVPs)Support on streamlined USS process to drive the effective scaling of solutions across statesProvide coaching and support to ensure the team meets its goals, remains engaged, and contributes meaningfully to our missionOversee the development of and progress towards team goals and metrics, reporting through dashboards that focus and drive actionCoach each team member to grow and develop their skills and competencies, building upon their superpowers to accomplish outstanding resultsMeet regularly with SDP and cross-organizational executives to ensure alignment in strategy with regional goals and organizational priorities, forging the scope of sales, service and implementation domestically and internationallyPartner closely with executive leaders of other teams within and outside of SDP to ensure alignment and strong collaboration/integration of sales team practices and needs (e.g. Office of the SVP, Unified State Strategy, Strategy, Programs, Legal, Technology, Operations, Marketing)Represent SDP as the Sales Operations leader, with expertise in the integration of technology platforms (e.g. Salesforce, internal BI tools, data feeds, marketing leads, etc.) in a complex organization. This will drive goal tracking, metric development, and account strategy. Serve as the subject matter expert on all things sales-related and advocate across various divisions for what SDP needs to meet and exceed sales targets in short and long term.Manage Sales Operations (20%)Ensure on-time, consistent, and highly accurate processing of all revenue contracts, data privacy agreements, district/state technology agreements, and other client forms related to the purchase of our programs and services in collaboration with programs, operations, technology, finance, legal, and other internal partnersLead the annual update of sales processes, terms and conditions language/riders, Salesforce integration, in collaboration with program, legal, technology, and other internal partners.Communicate to and train the SDP account management team on updates for each program's sales cycle so that they can effectively engage in strategic selling with our state and district clientsLead the organization's process and efforts to respond to requests for proposals and requests for information from state, district, and higher education clients, ensuring the organization and your team submits the best possible proposal to win the business by collaborating with key leaders across divisionsFacilitate internal conversations when needed to help leadership and different divisions arrive at an agreed upon approach that meets both client and organizational needsAbout YouYou have:Ten to twelve years of directly related, progressively responsible work experience at the senior levelExperience leading high-performing teams with demonstrated success in management of a cross functional teamExperience setting the vision and strategy for infrastructure that drives sales and service strategies, plans, incentives, and procedures along with experience seeing that strategy through execution by designing and implementing the infrastructureDemonstrated resourcefulness in setting priorities and guiding investment in people and systemsExceptional ability to engage and influence C-level executives and team members effectivelyStrong written and verbal communication skills, including excellent oral presentation/public speaking skillsThe ability to proactively communicate about, take on and own challenges (i.e., you are not afraid to take risks)The ability to be flexible, navigate ambiguous spaces and work on multiple, fast-moving projects while also driving toward clarity and solutionsWorking knowledge of data analysis, performance/operational metrics, sales incentive programsDemonstrable competency in strategic planning and business developmentExpertise in planning and budgetingAptitude in decision-making and problem-solvingIn-depth knowledge and understanding of primary, secondary, and higher education environments, and of educational systems (e.g., schools, colleges, departments of education, agencies) preferred, but not requiredThe ability to travel one to two times a monthAuthorized to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $144,000 to $215,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-LinkedIn#LI-Remote#LI-MR1

PURPOSE:Oversee UNFI's work force of reset employees, vendors, brokers, retailers and third-party merchandisers to complete retail merchandising projects as scheduled. Merchandising projects consist of Home Store Program, Full Store Resets, Major Remodels, Ad Hoc Projects and New Store Merchandising. Manage an assigned territory that consist of 25 to 35 stores on the Shelf Management program. Works closely with store personnel to ensure the least amount of interruption to their business and customers. Works with Merchandising Manager to finalize floor plan layouts and daily tasks list. Manages and runs full store resets, having the ability to amend layout changes and adapt planograms in a timely manner as needed at worksite. Coordinate region shelf management program by overseeing the retail execution of base and customer planograms and store-level reports to directly contribute to the sales, growth and profitability of UNFI retailers. Has a full understanding of the Home Store program and the ability to present the program to retailers as well as coordinate and oversee the bi-weekly execution of the cycle packets. Acts as a consult selling agent to the retailers in the areas of shelf management, store-in-store services, merchandising and store mapping/layout.JOB RESPONSIBILITIES: Leads the field teams and partners with Independent Retailers, Merchandising, Marketing, Vendors/Brokers to provide Merchandising Services that maximize region and retailer profitability. Full understanding of the Home Store program and the ability to present the program to retailers, securing additional retail accounts on the program. Face to face interaction with retailers to draw up existing/new stores reset projects; begin the process of putting together a daily project plan using shelf management skill, technical solutions (store mapping) and merchandising experience. Deploys accurate and timely implementation of core/custom planograms at retail by coordinating efforts to institute set/reset schedules. Includes influencing retailers to follow UNFI's shelf management merchandising philosophy. Ensures that the shelf sets follow the UNFI shelf management principles and is the most visually appealing, sales generating and profit enhancing option. Coordinates and places orders for in house equipment (tag stock, plastics, pegs, overlays, extenders); racks from suppliers to ensure all are shipped prior to resetting. Instructs all 3rd party merchandising staff in the use and implementation of base and custom planograms. Ensures accurate and timely implementation of base and custom planograms at retail by coordinating efforts to institute set/reset schedules. Includes influencing retailers to follow UNFI's shelving principles. Utilize UNFI's shelf management principles to integrate the regional merchandising philosophy at retail. Stays in tune with latest UNFI's Category Strategic Plans, Store Layouts, Competitive Insights and Consumer Insights/Trends. Provide training and guidance to retailers and 3rd party merchandisers on new items, replacement items and discontinued items for retail execution within territory. Communicate monthly and visit Homestore retailers on a Quarterly basis to evaluate, monitor and identify/solve any potential issues with the overall program. Facilitates the potential sales, implementation, and support of Merchandising Services to independent retailers including the areas of Shelf Management, Store Kiosks, and 3rd Party Merchandising Service Programs. Evaluate the instituted plan-o-grams using shelf management reporting to determine if set/resets have provided expected results. Adjust sets/resets as necessary based on evaluation. Initiate retailer and 3rd party merchandiser training and provide ongoing training on usage of reports and planogram output. Resolve all issues and conflicts over shelf management which may develop between retail, the region, and UNFI and the vendor/broker community. Remain apprised on shelf management technology through training programs and utilizing Corporate Category Management Department as an information source. Performs other relevant job duties as required. JOB REQUIREMENTS:Education/ Certifications (Required & Preferred) & Experience: Bachelor's degree & 3-5 yrs. experience; or. Associate's degree & 7-9 yrs. experience; or. 10 yrs. relevant experience. Strong grocery, frozen, dairy product knowledge is essential. Wholesale buying and/ or Retail experience preferred. Knowledge: Frequent use and general knowledge of industry practices, techniques and standards. General application of concepts and principles. Ability to merchandise grocery, dairy, frozen and GMHBC product assortments. Create displays at retail, that increases consumer basket size for retailer. Skills/ Abilities: Possess good leadership skills and the ability to supervise the work of others. Must be able to motivate and work with and through others to achieve desires results. Possess good communication skills, both verbal and written. Deal effectively with a wide variety of people both in person and over the telephone. Basic computer skills required and personal computer experience, with work processing and spreadsheet applications preferred. Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions. PHYSICAL ENVIRONMENT/ DEMANDS: Position responsibilities requires frequent travel during the work week and occasional weekend travel. Most work is performed at retail store level with a high degree of physical activity including extensive lifting (5-80 lbs.), bending and stooping. Noise levels in all areas are within acceptable tolerance ranges for those specific work areas. Incumbent will use computer, calculators, keyboards, telephone, and other office equipment in the course of the workday. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

POSITION SUMMARYThe Service Manager is responsible for the organization and provision of appropriate skilled Service resources for onsite client requirements in their site / region. This position is responsible for the direct supervision of site operations within the US Services organization, supporting operational and performance management of Client Services Representatives; adherence to technical standards and operational procedures. The Service Manager will support the overall CSR and machine productivity metrics, ensuring an efficient and effective service team, which will in turn maximize client satisfaction. CORE POSITION RESPONSIBILITIES AND EXPECTATIONSCustomer Relationship ManagementPrimary BlueCrest Service contact for the Client on site.Ensure that commitments to service are delivered so that employee and client satisfaction is enhanced.Support or conduct regular client meetings to:Share system performance data as recommended by the CI team and/or managementUnderstand client production scheduling.Operational ManagementSupport the delivery of Client contracted SLA's, delivering superior client experience and satisfaction.Ensure the upkeep of site-specific management information such as maintenance records, service work orders, and local management systems.Planning of preventative maintenance in line with BlueCrest best practices, ensuring that PMs are planned, published and agreed upon with clients in advance.Control and accountability of inventory on site and maximize efficiency of BlueCrest systems.As and when required by the Area Service Manager or Service VP, support or conduct review meetings with the clients with all actions documented and made available and shared.Support Service VP on Operational Projects as and when required including any team meetings, training or technical support.Ensure that company policies and procedures are upheld followed and communicated effectively.Identify any new requirements or additional services that will improve overall client productivity and performance.Ensure full compliance with all aspects of BlueCrest Quality Management System.Ensure documented operating quality procedures are in place and updated regularly.Drive continuous improvement initiatives and activities and support such activities as defined by the Service VP and Professional Services.Ensure that the BlueCrest Health and Safety Policy is applied in all instances and that all essential procedures are in place to cover the Health and Safety legal liabilities.Accountability for client P&L, including generating chargeable revenue and control of costs. People ManagementOperational management of a team of employees, providing motivation, highlighting training and development, coaching and counselling to deliver high levels of employee satisfaction and performance.Manage the contractual coverage required on designated sites to ensure that shifts are covered and manned including holiday planning and absence cover (if contracted).Deliver strong employee engagement and motivation through regular communication, employee development plans and interaction with the service team resulting in high employee retention and performance.Oversee the recruitment and management of all staff and for directly managing and recruiting own direct report team. Responsible for the identification and development of high potential staff as well as managing effective succession planning for key positions. Responsible for resource planning, absenteeism and performance management.Ensure that current HR policies and procedures are applied effectively at all times.Manage resource gaps within their networked peer groupAny other duties reasonably required of the position KEY RELATIONSHIPSReports to Position Title: VP of Services - Eastern Division.Scope of Responsibility:Operational management responsibility for the area and supporting team of CSRsPoint of contact for Client operationsRegional travel to client locations as required by business needInvolvement in cross country/cross function project teams as requiredEssential, Must-Have QualificationsElectro-mechanical experienceExcellent written and verbal communication skills.Ability to work under demanding and restricted timelines.Ability to work independently with minimum supervision.Soft skills including effective listening, problem solving and facilitation. Highly Desirable, Strongly Preferred QualificationsFinancial awareness and cost control managementElectro-mechanical experience in mail or print technologyDemonstrable client experience enhancementAwareness of Continuous Improvement methodologies

Vice President, Customer EngagementOperationsRemote, with hybrid options available in New York City or Reston, VAType: This is a full-time position About the TeamCollege Board's Operations division (130 ppl) aims to be a world class digital assessment delivery and customer engagement organization that supports millions of students and thousands of test centers, annually. Operations is also leading exciting work to advance customer experience through the use of innovative solutions, products and technology to enhance the delivery of digital assessments.The Customer Engagement department (65 ppl) is a combination of customer and technical support teams augmented by vendor operations, training and forecasting/planning to deliver all aspects of multi-channel support to our key constituents, including students, parents, educators, and our state partners representing approximately 2 million contacts per year.This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to provide a positive and effective overall customer experience.About the OpportunityYou'll direct our day-to-day customer engagement work and all aspects of customer support and service, plus guide customer experience strategy and vendor operations aswe aim to deliver a positive experience for each College Board customers. This position is responsible for the delivery of services and support for our wide range of customers, including educators, students, parents, states and districts. You will also be a key contributor to our Operations leadership team as we complete our transition to a digital testing operation. Ready to lead an extraordinary team? Keep reading!In this role, you will be required to excel at the following to deliver effective and positive customer experience and support through excellent service, innovations and operational enhancements:Strategic Leadership: Develop and execute the strategic vision and roadmap for Customer Engagement aligning with the overall College Board mission and Operations division priorities.Team Leadership: Provide strong leadership and direction to the Customer Engagement team, fostering a culture of collaboration, excellence, inclusion and customer-centricityOperational Excellence: Drive operational efficiency and effectiveness across all Operations customer-facing functions and large external vendors, optimizing processes, workflows, and systems to enhance customer satisfaction and drive business resultsCustomer Experience: Champion a customer-first approach throughout the organization, ensuring the delivery of exceptional experiences at every touchpoint of the customer journeyCross-functional Collaboration: Collaborate closely with Program, Product, Technology and Field leadership, as well as Communications and Marketing to ensure alignment on customer needs, product enhancements, and go-to-market strategiesPerformance Management: Define key performance metrics and benchmarks for Customer Engagement, regularly monitoring and analyzing performance data to drive continuous improvement and operational excellenceCustomer Advocacy: Leverage the voice of our external customers and establish the people, processes and data required to advocate for them through a focus on their needs, feedback, and challenges to influence program and product policy and communications.Talent Development: Recruit, develop, and retain top talent, providing coaching, mentorship, and growth opportunities to empower team members to reach their full potentialRisk Management: Identify potential risks and issues impacting customer satisfaction and experience and operational delivery, developing proactive mitigation strategies to address them effectivelySpecific Responsibilities include:Set Vision & Strategy (40%)Set the overarching vision and direction for customer engagement at College Board and ensure a strong customer experience that is differentiated based on customer needs and expectationsFoster a customer experience mindset and framework for processes, products and decision-makingWork closely with different stakeholders across the organization to provide a strong service to our customers by addressing the root of the problemDevelop a deep understanding of College Board's customer base to drive change initiatives, business strategy and technology enhancement programs that improve the support and success of customersDevelop, monitor, and report on critical measurements and metrics that drive high levels of customer satisfaction; define clear measurements of successSet a strategic vendor management and optimization strategy for a wide range of customer support models, with a focus on cost management and experienceProvide Team Leadership & Management (40%)Effectively manage a high-performing, remote team of 5-8 direct reports to ensure they are engaged and working effectively toward accomplishing goalsProvide the leadership necessary to deliver results across the teamBuild and drive a performance-based culture and actions to support an inclusive and engaged teamEstablish critical forecasting and planning capabilities and anticipate and manage work volumes and budgets based on data; responsible for managing a vendor budget of ~$30MEnhance the customer support vendor management functionDrive Continuous Improvement & Innovation (20%)Provide actionable intelligence and insights via thorough analysis and assessment of all escalation data that comes into the teamMake data-driven decisions on continuous improvement for our escalations programs based on that analysis and insightsFoster an innovative culture to explore technology, AI and other solutions to help drive efficiencies in support models and improve experience metrics.About YouYou have:15+ years of directly related experience in customer operations, customer experience, or customer service with 5+ years in an executive leadership positionDirect experience working in a customer service call center, either as an individual contributor or in a management capacityDeep understanding of industry best practices, trends, and technologies related to customer operations and supportA proven track record of developing, coaching, training, and retaining top talent with high levels of engagementThe ability to empower others and effectively delegate work with accountabilityProven track record of driving operational excellence and delivering exceptional customer experiencesExcellent communication, negotiation, and interpersonal skillsAbility to thrive in a fast-paced, high-stakes, and dynamic environment and lead through changeExceptional strategic thinking, analytical and planning skills - you can build a strategy, connect the dots, and build towards the futureExperience as a highly collaborative leader with ability to influence others and build strong relationships across internal and external stakeholdersThe ability to communicate effectively with product leads and technologists to meet and drive business requirementsExperience leading high-visibility projects from start to finish with measurable resultsFluency with data and confidence in making data-driven decisionsDemonstrated success managing complex customer escalationsA passion for education and the impact that educators have on studentsThe ability to travel, at least once a monthEligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and panel interview, finalist interview and reference checks. This is an approximately a 10 to 12-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $176,000 to $260,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1

Position at Franklin Energy Position SummaryThe Energy Engineer II position is primarily responsible for providing expert system and program engineering support to Franklin Energy operations teams, AM Conservation delivery teams, and utility clients. This engineer will provide technical support to other engineers, engineering managers, and program managers while also providing project management, training, design, and execution support for programs. Additional support will include program and new offering startups and system rollouts and migrations. Also, this position will work with engineering staff, program staff, and clients to resolve technical and reporting issues. This role primarily supports internal customers, however, may include Client and Evaluator interactions. Direct external customer interactions are limited in nature.Additional Major ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.Support Energy Efficiency and Demand Response programs across the country by leveraging your technical expertise and program experience in various capacities including savings calculations, project reviews, reporting, application revision and development, and evaluation support.Develop and maintain advanced level proficiency in all company technology platforms utilized by engineering staff and programs.Work in collaboration with regional operations and Enterprise Optimization to ensure technical accuracy of project savings calculations and project review processes.Collaborate with other department members to maximize our technical, software and program operations support provided including peer review of department members work.Enter and analyze data using excel spreadsheets.Create, update, and maintain comprehensive documentation of energy savings calculation methodologies and assumptions.Support and maintain energy savings, incentives, and other details within field tools, Excel workbooks, software systems, and customer portals.Serve as liaison for startup and program operations teams to ensure proper technical support.Create and maintain data entry mapping and processes for program operations and central processing teams.Provide support including program operations needs and business development support, as needed to Regional Technical Managers and Principal Engineers.Support new program launches, expansions, and modifications.Provide targeted expertise in a technology or technologies to be a Subject Matter Expert within the team and company. Review program evaluation reports, identify required changes, and manage implementation with Regional Technical Managers and program teams.Provide coaching or mentoring to program staff as needed for technical and/or operational needs.Develop training standards and train program and engineering staff as needed, this includes working in collaboration with the Training & Organizational Development department to develop and deliver internal training and continuing education.Research and present on technology changes or new technologies to the department, programs, senior leadership and clients.Perform field inspections, assessments, or audits for programs as needed.Support both program and department forecastingAdditional RequirementsEducation and ExperienceBachelor's degree in Engineering from an accredited four-year college or university. (Based on the position preferences may include: Mechanical, Civil, Electrical, Architectural or Industrial Engineering) Engineering technology degree will be considered in conjunction with energy efficiency experience4+ years of experience in the energy efficiency industryEnergy efficiency program experience - PreferredStrong understanding of how building, home, and process systems affect energy consumptionsRequired Skills, Knowledge and AbilitiesStrong customer service and communication skills to provide a comprehensive product for use by non-technical staffMust be able to handle a wide work variety and work in a fast-paced environmentMust be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve project issues with program engineers or other staffProficient in Microsoft Office, specifically Word, Outlook, Sharepoint, and PowerpointAdvanced skills in Microsoft ExcelExperience with typical energy efficiency database tracking and operations (ie: Salesforce, eTrack, Energy Orbit)Ability to communicate effectively, both verbally and in writing with customers, clients and internal staffExperience with Technical Reference Manuals, Utility Filings, and/or Evaluations of energy efficiency and demand response programsAbility to analyze and interpret data and solve practical problemsStrong knowledge of building systems including HVAC, lighting, residential and commercial appliances, and building envelopeExperience with codes, efficiency standards and resulting qualified product lists including but not limited to: Design Lights Consortium, ENERGY STAR, and AHRIStrong mathematical skills including if/then statements, lookups, and other data analytic functionsAbility to work well under pressure in time critical situations and be productive and self motivatedPrior energy experience in Commercial, Industrial, Multifamily, or Residential market sectorsExperience performing ASHRAE Level 1 and 2 audits - PreferredCommitted to diversity and inclusionReliable transportationLicenses & CertificationsC.E.M. certification or desire to obtain- PreferredP.E. or F.E. or desire to obtain - PreferredTravel RequirementsWillingness to travel up to 25%Estimated Wage Range: Available upon request.Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more!Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity EmployerFranklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.

As a Supply Chain Execution Control Manager, you’ll support facility leadership to ensure proper execution of standard operating procedures, process efficiency and implementation of initiatives across an entire territory. You’ll analyze data, evaluate performance and collaborate with field partners. You’ll also identify operational opportunities, perform action planning and validate processes and employee behaviors. In this role, you’ll use both on-site visits to facilities and remote work to ensure business results are met.This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.For this role, you must live within drivable distance to a Best Buy Regional Distribution Center (RDC) in one of the following locations: Dinuba, CA; Dublin, GA; Nichols, NY; Findlay, OH; Ardmore, OK; Staunton, VA. Compensation will be based on the RDC closest to you.What you’ll do Initiate, develop and facilitate communication of complex financial presentations and reportsUnderstand, build and execute business strategies to align individual and team prioritiesPartner cross-functionally within supply chain, field and other business partners to support strategic initiativesLead field-facing discussions of performance to deliver results for improved distribution center process executionDeliver data- and technology-driven solutions to support operational processesCommunicate deliverables, progress, risks and issues to a broad set of stakeholdersBasic qualifications Ability to travel up to 40% of the year5 years of experience in supply chain or related field2 years of direct or indirect people leadership experience2 years of Manhattan Warehouse Management software experiencePreferred qualifications Highly effective collaboration and communication skillsExperience coordinating small- and large-scale projects extending over a 12 month timeframeMicrosoft suite proficiencyWhat’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Job Description There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communities and the world we live in. Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it. Who are we looking for? GHD's solid waste service is growing throughout North America. Our Midwest region is looking for a Senior Solid Waste Engineer to manage the growth and delivery of solid waste services throughout the region. This position can be based out of most GHD offices in our Midwest region, with a preference for Chicago, St. Paul, Detroit, Cincinnati, Columbus or Des Moines. The focus will be on several key areas: development of plans and roadmaps in this regional market, broadening relationships with existing clients, developing new clients and projects in traditional service offerings while at the same time keeping at the forefront of organics, alternative waste treatment projects, and renewables in the region. In the problem solving business, it helps to be restlessly curious to deliver community change. Our vision is to ensure energy, water and urbanisation are made sustainable for generations to come. You can lead the way into a new future for our industry, inspiring the next generation of driven and committed people in the process. Learn about leadership opportunities with GHD. Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: Serves as the Project Director on technical projects, assist client manager for key clients and develops/executes associated client engagement plans Collaborates with Regional Market Leaders, Client Resource Managers, Service Line Leaders, and Client Sector Leaders to achieve excellent business outcomes Develops and mentors junior and/or rising talent within the Business Group Pre-positions for projects, develops opportunities, and obtains RFPs Develops responses to RFPs, scope of work packages, budgets, and progress reports Drives project teams to provide successful and technically sound project deliveries to meet and exceed client and GHD requirements Drives financial performance with respect to contribution; monitors, tracks, and manages opportunities, backlog, utilization, AR/DSO, variances, and markups Manages, mitigates, and reports on risks within the Business Group Adheres to GHD Management Systems for Safety, Integrity, Quality, and Environment Drives positive client interaction, as verified through client surveys What you will bring to the team: Bachelor's and/or Master's degree in Civil or Environmental Engineering Professional Engineer (PE) license Minimum of 10 years' experience in the solid waste market with strong connections in the Midwest Excellent knowledge and demonstrated experience delivering projects in Midwest market Excellent written and oral communication skills; proven ability to develop, mentor and lead professional technical staff #LI-JS1 Take on some of the world's toughest challenges - with everyone at GHD backing you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD. EEO Statement US: As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.About Us Take on some of the world's toughest challenges - with GHD supporting you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD. Our Pledge to You At GHD, we don't just believe in the power of commitment, we live and breathe it every day. That's why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. See where your commitment could take you. That's the #PowerOfCommitment Who we are GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents. The Power of Commitment is our brand promise. It's what makes us different. We are bound to our stated vision and determination to address humanity's most urgent needs: to make water, energy and urbanisation sustainable for generations to come.