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Sales Operations Manager Salary in Sacramento, CA

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Executive Director, Sales Enablement & Operations
TheCollegeBoard, Sacramento
Executive Director, Sales Enablement & Operations, State & District PartnershipsCollege Board - State & District PartnershipsLocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)Type: This is a full-time roleAbout the TeamState and District Partnerships (SDP) is laser focused on growing and maintaining College Board's core businesses as market dynamics change. SDP colleagues serve as the primary liaisons to states and districts which use College Board programs and services. Within SDP, the Business Planning & Operations (BP&O) team is focused on the development and implementation of efficient overall business processes within the division and with cross-organizational teams to achieve clean delivery of our programs. We use data, observation, experience, and creativity to guide decision making and process development. We serve as a resource for the planning and operations of the division; encompassing the units focused on large, state and district partnerships, International, and Unified State Strategies. Our team works to provide opportunities to students through promoting the use of College Board programs and services including the SAT Suite of Assessments, Advanced Placement, and BigFuture.About the OpportunityAs the Executive Director, Sales Enablement & Operations, you will report into the Vice President & Operating Officer, SDP. You will provide overall leadership and management for the Sales Enablement & Operations team and provide service supports and deliverables for the division. You are directly responsible for setting and executing the strategic direction of the sales operational components necessary to ensure success of SDP as a division. You will work closely with the Regional Vice Presidents (RVPs) to understand their teams' needs, lead the management of sales operations in support of the regions' strategic sales and service activities. Through your work, you will manage a team that provides sales enablement for regional account management teams, ensures successful infrastructure is developed and maintained for sales operations, and leads the organization's proposal development, response, and revenue contract processing operations.In this role, you will:Own Strategic Sales Enablement (40%)Set the overall vision and strategy to align the sales enablement systems and infrastructure to support the overarching sales strategyCreate and operate systems to enable the team to execute against a sales enablement program with a focus on increasing volumes and delivering an excellent experience for our customersOversee the development, execution, and maintenance of sales pipeline infrastructure in Salesforce, in collaboration with Technology, and related resources, trainings and synergy with Unified State Strategy (USS) and regional teamsIn collaboration with Office of the SVP (OSVP), lead and manage the development of accurate data to facilitate goal setting at the division level by clarifying metrics and ensuring goals can be accurately cascaded and measured throughout the division.Work in close collaboration with RVPs to implement sales enablement strategies. Work with regional leadership to identify customer segments and develop systems to track progress towards regional goals for various customer segmentsIdentify how public policy, communications, marketing, partnerships support our strategy and value propositionWork with regional sales leadership to develop, execute, and update/optimize overall sales enablement strategy for two to four years in the future, collaborating with SDP leadership, anticipating account management needs, and aligned to divisional and organizational priorities.Lead and design sales incentive plans, as appropriate, in collaboration with OSVP, Talent, and Finance.Create the tools and structures to monitor and support the work aggressively in service of the account managersBring new ideas and recommendations on ways to enhance our sales/service work, grounded in sales best practices, research and field intelligenceStrengthen Service delivery models by executing on efforts in consultation with account management teams to create a consistent service delivery model for standard service offerings connected to SDP playbookLead Salesforce enhancement strategy that will track and report outcomes from sales and service activities, which captures field intel, progress to goal, short-/long-term opportunities, growth/loss of business, etc.Oversee trainings on sales enablement and related processes, ensuring they are engaging, relevant, and immediately useful to account management teams to drive sales and/or service outcomesMaintain and execute a philosophy of constant improvement to simplify, eliminate, automate, or build processes that meet the demands of today's needs as well as those of one to three years in the future, working across departments and divisions with key stakeholders to plan and execute changesBuild a trusted relationship with the sales team to deliver to account management teams data that help focus their time and efforts in determining states/districts/regions with growth opportunities for our programs and servicesLead data reporting and analysis for the division, creating and delivering high quality, consistently accurate, and useful standard reports and dashboards that show progress to goals and accelerate understanding of territories with opportunities for growth. 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This will drive goal tracking, metric development, and account strategy. Serve as the subject matter expert on all things sales-related and advocate across various divisions for what SDP needs to meet and exceed sales targets in short and long term.Manage Sales Operations (20%)Ensure on-time, consistent, and highly accurate processing of all revenue contracts, data privacy agreements, district/state technology agreements, and other client forms related to the purchase of our programs and services in collaboration with programs, operations, technology, finance, legal, and other internal partnersLead the annual update of sales processes, terms and conditions language/riders, Salesforce integration, in collaboration with program, legal, technology, and other internal partners.Communicate to and train the SDP account management team on updates for each program's sales cycle so that they can effectively engage in strategic selling with our state and district clientsLead the organization's process and efforts to respond to requests for proposals and requests for information from state, district, and higher education clients, ensuring the organization and your team submits the best possible proposal to win the business by collaborating with key leaders across divisionsFacilitate internal conversations when needed to help leadership and different divisions arrive at an agreed upon approach that meets both client and organizational needsAbout YouYou have:Ten to twelve years of directly related, progressively responsible work experience at the senior levelExperience leading high-performing teams with demonstrated success in management of a cross functional teamExperience setting the vision and strategy for infrastructure that drives sales and service strategies, plans, incentives, and procedures along with experience seeing that strategy through execution by designing and implementing the infrastructureDemonstrated resourcefulness in setting priorities and guiding investment in people and systemsExceptional ability to engage and influence C-level executives and team members effectivelyStrong written and verbal communication skills, including excellent oral presentation/public speaking skillsThe ability to proactively communicate about, take on and own challenges (i.e., you are not afraid to take risks)The ability to be flexible, navigate ambiguous spaces and work on multiple, fast-moving projects while also driving toward clarity and solutionsWorking knowledge of data analysis, performance/operational metrics, sales incentive programsDemonstrable competency in strategic planning and business developmentExpertise in planning and budgetingAptitude in decision-making and problem-solvingIn-depth knowledge and understanding of primary, secondary, and higher education environments, and of educational systems (e.g., schools, colleges, departments of education, agencies) preferred, but not requiredThe ability to travel one to two times a monthAuthorized to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $144,000 to $215,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. 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Commercial Branch Manager
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Director, Sales Operations 1
PayPal Inc., Sacramento
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:Transformation leader responsible for driving the strategy to mature business capabilities across sales technology, automation and sales processes to improve the overall sales and revenue generation performance.Job Description:The Director of Revenue Operations sales technology transformation will drive the strategy and execution of sales capabilities being enabled thru sales technology and automation to improve overall sales and revenue generation performance. This is an excellent opportunity for someone who is passionate about improving sales processes, optimizing the salesforce and developing productive and collaborative relationships with sales leadership and our technology partners to improve the sales and revenue operations and its processes.Act as a trusted advisor to sales leadership on sales processes, systems, and the primary liaison to the technology organization; ensure that strategies and initiatives are enabled through appropriate processes, systems, and technology.Seek proactive collaboration within the Revenue Operations teams and across sales leadership and stakeholder organizations to understand their objectives, deliverables and pain points to inform the roadmap for sales technology and automation improvements.Alongside our technology partners, craft the Sales Process, Technology and Automation roadmap execution plans, ensuring delivery against deadlines through proactive prioritization of backlog with highest business value and clear accountabilities for projects and deliverables.Author business cases to ensure adequate resourcing and prioritization is achieved, negotiating with business partners for funding, development resources and dedicated support.Develop the Sales Process and Technology roadmap of key objectives, projects, and features to unlock sales rep productivity gains.Ensure impact and KPI measurements are well documented and monitored to prove benefit realization.Qualifications10+ years in a sales operations, sales technology, or business planning roleProven track record in successfully growing and scaling sales processes through technology and automation.Strong understanding of CRM Systems (e.g., Salesforce) and sales automation toolsA team player with the ability to quickly build trusted relationships with your team and cross functional partnersA strong project manager with excellent time management skillsExperienced at successfully managing analytically rigorous company initiativesA self-starter with great instincts and the ability to discern upcoming needsNot afraid to roll up your sleeves and solve problems with a solution-oriented mindsetPassionate about learning and always seek opportunities to expand your knowledgeAdditional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$118700 to $246290Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.
Event and Retail Manager
LHH, Sacramento
LHH (formally Paladin) has partnered with an institution in the Sacramento market who is looking for an Events and Retail Manager to join their team. This role contributes to this mission by optimizing revenue streams from retail operations while ensuring exceptional visitor experiences through planned events. The hire will oversee the daily operations of the Facility Rentals program, offer strategic guidance to the retail store and Visitor Services Managers, and act as the main liaison with outside vendors. Strong leadership skills are needed here as this hire will be managing two event coordinators and acting as the head of the department.With an emphasis on creativity and curiosity, this organization is a key piece in the Sacramento market's culture. This hire will play a pivotal role in the team here and will work alongside many of the different departments, collaborating to ensure the best customer experience and planning services. This hire will need to be onsite 3 days out of the week as well as when there are events happening off hours.The pay for this role is between $83,000-$93,000 annually and is hybrid in the Sacramento office.Responsibilities:Develop comprehensive annual business plans for each retail segment, encompassing budgeting, pricing strategies, marketing initiatives, customer service protocols, staffing frameworks, and revenue maximization strategies.Supervise day-to-day operations of Facility Rentals, collaborating closely with the retail store and Visitor Services Managers.Formulate and enforce policies and procedures pertinent to all retail operations.Identify and pursue new revenue-generating opportunities.Lead the Facility Rentals team, including Event Coordinators.Craft and maintain competitive facility rental policies, procedures, and pricing structures to optimize revenue.Devise and execute sales strategies to secure new rentals.Cultivate positive relationships with clients through professional and timely communication.Negotiate and manage client and vendor contracts in alignment with policies.Provide oversight and act as the primary contact for clients and vendors throughout the event lifecycle.Coordinate with internal departments to ensure seamless event execution.Maintain an up-to-date event schedule and facilitate necessary logistical support.Serve as a resource for staff on event logistics and provide support for events.Recruit, train, and manage staff and volunteers.Maintain alcohol inventory in compliance with policies.Supervise the Store Manager to optimize on-site sales and retail opportunities.Establish performance goals and staffing plans aligned with strategic retail objectives.Ensure the merchandise assortment reflects the museum's brand and offerings.Collaborate on developing custom products to enhance the visitor experience and promote brand identity.Oversee the Visitor Services Manager to enhance the entry process and customer experience.Develop and implement customer service standards for front-facing staff.Implement cross-training initiatives for store and admissions staff.Skills and Experience:Minimum of five years of relevant experience in event management and retail merchandising.Strong leadership and staff management skills.Excellent communication abilities.Problem-solving aptitude.Team collaboration skills.Discretion in handling confidential information.Proficiency in Microsoft Office Suite.Exceptional organizational and project management abilities.Financial acumen.Adherence to scheduled hours, including evenings and weekends.Foster a positive organizational culture.If this sounds like you don't hesitate to apply! They are looking to fill this role quickly.
Purchasing Manager
BayWa r.e. Americas, Sacramento
BayWa r.e. Power Solutions, Inc. is a leading North American EPC responsible for more than 300 MWs of installed solar PV projects in utility, commercial, and residential markets. BayWa r.e. Power Solutions, Inc. is the North American EPC division of BayWa r.e. AG, a global partner in the planning, funding, construction, and operations management of renewable energy projects. BayWa r.e. AG delivers renewable energy solutions worldwide, and has brought over 3 GW of energy online, while managing over 8 GW of assets.At BayWa r.e Power Solutions we are striving to make energy better every day. We do this by not only implementing the best renewable technologies but by also being a great long-term energy partner with a focus on continuous innovation and our core values: Safety, Integrity, Resilience, Collaboration, and Initiative.We are helping others to:• r.e write their story,• r.e invest in their future,• r.e kindle their passion for learning and growing and becoming part of a team that feels more like a family.• r.e.Think Energy.We are looking for a Purchasing Manager to support operations in North America. 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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Sit or stand at a desk for 6-8 hours per day performing tasks on a computer• Requires minimal physical effort with periods of walking and standing with light lifting of files• Minimal bending, stooping or reaching.• Occasional exposure to environmental elements during remote visits.What's Next:Submit your application and our Baywa.re Power Solutions Talent Acquisition team will review your application. If your resume is a match for a current or future need, we will connect with you to learn more about your background and schedule an initial phone interview. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!Baywa.re Power Solutions is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.Baywa.re Power Solutions is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment.
Product Support Manager
Pape' Material Handling, Inc, Sacramento
PAPE’ MATERIAL HANDLING, INC. – SACRAMENTO, CAPRODUCT SUPPORT MANAGER:Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you strive to be the best and win? If you answered yes to these questions, we want to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking a highly motivated and experienced Product Support Manager to lead their team in Sacramento.At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see your career flourish, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!WHAT YOU’LL DO:As our Product Support Manager, you will be in a multi-faceted leadership role that directs and oversees the parts and service sales operations at the Pape Material Handling branch in Sacramento. Every day, you will manage appropriate levels of work in process, establish and communicate goals, forecast sales and required inventory levels, monitor expenses, maintain staff levels, coach members, and maintain customer relations. This is all in an effort to provide exceptional customer service to our customers and be the leading capital equipment dealer in the region. To thrive in this role, you must be a great leader, results-driven, and have the desire to create a great experience for our members and customers.WHAT YOU NEED:Prior successful management experience in a capital retail goods operation.Prior experience in goal setting, budgeting, personnel management, and demonstrable successful marketing and sales experience.Computer skills, including Microsoft Office suite.Leadership skills and mindset.Excellent communication and customer relations skills.Driver’s license with a good driving record.Compensation: $80,000-$100,000/yr (Depending on Experience)Why work for Pape’:Competitive pay based on your skills, training, and experience level.Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.Equipment– We have the largest equipment inventory in the West and an unparalleled parts inventory!Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitieThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Assistant Store Manager
NAPA Auto Parts, Sacramento
Sacramento, CA, USAFull time2024-04-16R24_0000009335Job DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:ResponsibilitiesEnjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitabilityKnow how to provide daily leadership and create and sustain a culture of employee engagementKnow the importance of partnering with your teammates in order to drive company owned store initiativesCare about people and profitWant to join a team where you can learn and grow your career the opportunities are endless!A Day in the life:Lead a successful team, support the store manager, and manage in our fast-paced retail storesManage store operations to maximize sales, profits and customer serviceBuild, coach, train and engage crew team to deliver superior levels of customer care and business resultsInventory protection, asset management, operational and safety issuesOverall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areasDrive NAPA operational and marketing programs while steering toward continuous improvement in processes and proceduresGrow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phoneQualificationsHigh school diploma or equivalent. Technical or trade school courses or degree completionExperience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotivePassion for delivering customer care and building long term relationshipsThrive off of working in a very fast paced and complex environmentKnowledge of cataloging and/or inventory management systemsAbility to lift 60lbs in some situationsAnd if you have this, even better:Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experienceEntirely customer-centric (external/internal)ASE CertificationsNAPA Know HowWhy NAPA may be the right place for you:Outstanding health benefits and 401KPay is from 24.38 USD / hourStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps:Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239662984
Acute Care Division Sales Manager
Medline Industries, Inc., Sacramento
Acute Care has an immediate need for a Division Sales Manager in the Sacramento area. The Division Manager's (DM) primary responsibility is to meet or exceed established annual sales and strategic goals for their respective division. The DM is chartered with providing strategic leadership that supports Medline's corporate strategy to division's sales team. The DM is also responsible to recruit, hire and develop each individual representative in the organization to ensure we have the best sales team within our peer group and insure the success of each sales rep with in their division.Managing Sales RepsManage, hire, and develop successful sales representatives. Success is defined as rep consistently achieving the predefined annual goals including: Quota achievement, STAR goal, and success in deal generation/implementation.Travel with each sales rep in the division at least 2 days per month and provide the required travel reports after the travel dates.Provide formal written and verbal feedback to the sales reps on a regular basis, this includes weekly calls, semiannual reps assessments, and periodic progress reports.Key AccountsCreating and developing strong relationships with key decision makers in various levels of these designated accounts. Key accounts to include:Prime vendor customers: DM must be able to successfully sell our capabilities to prospective accounts as well as manage and direct existing PV accounts (see prime vendor responsibilities) Target specific management groups and large supply customers Large SPT customers DM must be able to present our corporate initiatives to potential new SPT accounts as well as direct and manage rep behavior in existing SPT accounts including: business reviews, profitability enhancements, and retention strategies. High level metrics management, examples include overall pricing management, to include price change notifications and price accuracy, fill rate management to include backorder management, and all necessary reporting functions to perform at our required levels. Lead the overall management of Prime Vendor accounts including educating customers on process flow and efficient accountability of our needs in PV. This includes DED processes, pricing management, DSM direction tailored to account needs, conversions to Medline Brand, surplus management, and AR management. Serve as the liaison to Operations/Branch Management to guide customer on OSI's and corrective actions, RGA processes, restocking policies, and freight policies.Sales GrowthResponsible for the continual improvement of Medline GM and rep commission through the following activities (among others):Strategic price increases SPT profitability strategies Improving the Medline mix of business in prime vendor accountsOther DutiesDM must effectively manage all administrative tasks in a timely manner including: required reporting, Medline corporate communication, Rep Expenses, SPA approval and compliance policies, etc.CompensationMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position is $140,000 to $170,000 annually. This salary range is an estimate and the actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc. for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits, please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. Education Bachelor's degree. Relevant Work Experience At least 7 years of experience managing people, including hiring, developing, motivating and directing people in a sales management role. Additional Experience with enterprise software solutions and large, complex organizations. Extensive experience in all aspects of Supplier Relationship Management. Strong understanding of customer and market dynamics and requirements
POS Portal - Account Manager II
POS Portal, Inc, Sacramento
JOB SUMMARY: The Account Manager II's primary responsibility is to build partnerships with named accounts and their end users and ensure that POS Portal delivers premium service, continually improves client satisfaction, and ultimately achieves client retention. The AM II will also work to cultivate appropriate channel partners from various software verticals (and related suppliers) to build and maintain strategic partnerships and execute on joint initiatives including referral, influence, consultation and product enhancement. AM II will partner with Sales to represent the entire range of company products and services to Enterprise customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The AM II understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Will handle client escalations, manage customer satisfaction levels, and manage professional services requests. Other duties as assigned.ESSENTIAL FUNCTIONS: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Manage customer satisfaction levels Provide Account Management for named clients and their end users regarding their day-to-day merchant service needs, order inquires/issues and ensures that service levels are met. Establish relationships at multiple levels within partner organizations and fit ScanSource products, services and solutions to current and future initiatives. Engage with prospects and partners via outbound phone and email contact to cultivate relationships and drive end users referrals. Engage with partners end users via outbound phone and email contact to drive hardware sales of partners solutions. Participate in the creation and delivery of scalable, partner-specific value propositions in order to build commitment and traction between ScanSource and partners. Track and actively manage pipeline associated with targeted leads and partnerships. Build and maintain accurate and up to date strategic account plans. Promote partnerships internally and within the partner's organization to help identify and drive new opportunities Provide regular reports as needed to management and other interested parties on prospecting and lead generation activities and status. Partner with customers through a strategic and consultative approach to understand their business needs, issues, strategies, and priorities to deliver a value-adding business solution. Track and report on client issues and operational issues that affect the clients; works with supervisor in communicating corrective actions. Responsible for driving issue resolution and escalates unresolved issues of significant concern to the appropriate Executive level sponsor. Develop knowledge of vertical market size/trends and partner business through research, partner interactions and other means Manage relationships with client stakeholder groups-for example, operations, product management, accounting-and effectively communicates with supervisor and client management teams. Assist in the onboarding and management of the day-to-day operations of each partnership serving as a proactive liaison and escalation point of partnership issues Review contracts and communicate gaps to supervisor; keeping processes and systems in compliance. Investigate and answer questions related to billing, credits, rental portfolio, and pricing accuracy named clients. Identify and escalate cross-sell opportunities for all of POS Portal's product offerings to supervisor. Track and report on issues/enhancement requests and operational issues that affect clients. Work with the appropriate party to facilitate the requests. Serve as the chairperson for weekly meetings, provide weekly, monthly, quarterly and annual reports. Responsible for the executive review process by documenting account activity including enhancements, issues, performance and new initiatives. Responsible for acquiring and integrating industry knowledge related to general trends, emerging technologies, & competitors. Monitor support response times. Manage the customer renewal strategy and retention. Other duties as assigned to meet business needs. KNOWLEDGE, SKILL & EXPERIENCE: Minimum Education (or substitute experience) required: S. in Business Administration or related field, and Minimum Experience required: 5+ years Account Management experience for strategic accounts, and 3+ years of Sales experience preferred, or Equivalent combination of education and experience Skills required: Communication: Must be able to effectively communicate with business and technology stakeholders and facilitate communication within cross-functional teams is able to interact and communicate with customers as well as individuals at all levels of the organization has excellent written and verbal communication, and strong presentation skills. Must have a polished, professional presentation. Proven ability to influence cross-functional teams with and without formal authority. Planning/organizing: the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Possesses strong business acumen and broad project knowledge; will analyze application requirements and plan strategies for training, testing, support and reporting. Acute attention to detail. Documentation: the individual has the demonstrated ability to clearly and accurately document processes and procedures at an executive level. Demonstrated ability to write business requirements, use cases, functional specifications. Ability to work independently, manage multiple projects Ability to travel out of state as required FINANCIAL RESPONSIBILITY & AUTHORITY: Financial : None Supervisory: None WORK ENVIRONMENT: Fast-paced office environment PHYSICAL/MENTAL DEMANDS: While performing the duties of this job, the employee is required to do the following: Coordinate multiple tasks simultaneously Occasional travel to client sites in and out of state; and Activity Required Repetitive Motion - Hands x Keyboarding x Viewing Computer Screen x Speaking on the telephone x Sitting x Standing xCOMPENSATION: Compensation Range: $75,000-$95,000 Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range. While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.POS Portal/ScanSource, Inc. is an Equal Opportunity Employer EOE/M/F
Operations Service Manager
Burlington Stores, Inc., Sacramento
LOCATION 5601 Florin Road, Suite 101 Sacramento CA US 95823OverviewAre you a proven leader with a strong drive to succeed?Do you work well in a process-driven environment where organization and efficiency are critical to success?Are you an expert multitasker who would thrive in a high-energy environment?If so, then this might be the right opportunity for you!As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of leaders of the store team, participating in managing the overall operations of the store.You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism.Responsibilities:Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers.Manages the overall execution of operations and receiving SOPS, including the continuous flow process.Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory.Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.Assist in the management of other store operations areas as needed.Candidates must have 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidaysand required travel, as needed. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing scheduling and reporting computer software.If you......want to work at a fast-growing company with a proven track record of promoting from within...are excited to deliver great merchandise values to customers every day;...take pride and ownership in helping drive positive results for a team;...are committed to treating colleagues and customers with respect;...are an ambassador in cultivating an inclusive workplace that values diversity;...want to participate in initiatives that positively impact the world around you;Come join our team. You're going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.\Posting Number 2024-219867Location US-CA-SacramentoAddress 5601 Florin Road, Suite 101Zip Code 95823Workplace Type On-SitePosition Type Regular Full-TimeCareer Site Category Store ManagementPosition Category Store ManagementEvergreen YesMin USD $24.00/HourMid USD $34.00/Hour