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Department Manager Salary in Plano, TX

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Supervisor
Fiesta Mart, Plano
JOB SUMMARY:A Supervisor is a first-level supervisor/manager in our stores. The Supervisor contributes to company's success by having a "team leader" hands-on involvement in the day-to-day department operations. The Supervisor effectively leads a shift while ensuring department operational excellence. The Supervisor may be responsible for the opening or closing procedures of the department in coordination with Department Manager. Must be able to work a variety of hours including nights, weekends and holidays. Supervisor positions include/Puesto(s) incluidas son:• Front End Supervisor / Supervisor(a) Cajeros y Emp• Bookkeeper / Encargado(a) de Contabilidad• Operations Manager / Gerente de OperacionesDUTIES AND ESSENTIAL FUNCTIONSSupervisor Responsibilities, but not limited to this:• Create an environment of outstanding guest service every day.• A must can do positive attitude• Conduct store walk-thru at the beginning and end of the shift including multiple times throughout the shift.• Lead varies departments throughout the day as needed• Coach the Team Members to ensure flawless shift execution.• Perform cycle counts and out of stock counts as per company guidelines • Ensure closing procedures are performed daily • Open or close of the store• Perform inventory and product ordering as needed.• Follow cash-handling policies and procedures as outlined in the Cash Handling policy.• Assist with New Hire Orientation and Employee Training and developing• Responsible for the training and development of employees.• Act with integrity, honesty and leadership that promotes El Super / Fiesta Mart values.• Manage time effectively while meeting all job responsibilities.• Check food quality and food temperatures throughout the day to maintain company and Hazard Analysis Critical Control Point rules and regulations.• Provide coaching and feedback to crew members and assess performance on an ongoing basis and discipline when necessary.• Lead and motivate Team Members through positive and respectful leadership.• Lead a positive team environment by recognizing and reinforcing individual and team accomplishments.• Maintain regular and consistent attendance and punctuality and follow code of conduct.• Help cross train crew members in all departments• Perform other duties and responsibilities as required or requested.SUPERVISORY RESPONSIBILITIES: The Supervisor assists in the supervision and leadership of Team Members to comply with the organization's policies and procedures, applicable laws and regulations. Responsibilities include assisting in training employees; planning, assigning, and directing work; ensuring meal and rest periods are provided; motivating staff; noting performance discrepancies/policy violations during shift; addressing complaints; and resolving problems.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. El Super / Fiesta Mart is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.• 2 years of quick serve/fast casual restaurant or retail operations experience.• Experienced in a training role.• Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.• Minimum age: 18 or older• Previous leadership experience preferred.• Guest-focused approach to business.• Detail and action oriented.• Demonstrates integrity, trust, ethics and values.• Good verbal and written communication skills.• Must be able to follow all safety, health and sanitation procedures.• Bi-lingual in English and Spanish preferred.• Must complete certification process successfully.• Must be able to take direction and delegate responsibilities effectively.• Must be able to maintain command of their shifts.• Ability to work in a fast-paced environment.• Adaptable, team-oriented, dependable and strong work ethic.• Ability to communicate effectively.• Must be able to successfully pass background and drug test.EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:Experience Grocery experience is a plus.Preferred Field of Expertise• Ability to follow company customer service procedures.• Demonstrated prior customer service skills or related experience.• Ability to interact with customers and coworkers.• Ability to understand and follow directions.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super / Fiesta Mart is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING: Continuously, throughout the shift while stocking and facing product.B. WALKING: Continuously, throughout the day, while moving about the store and obtaining product from the warehouse.C. SITTING:Rarely, may sit on the store floor to face and stock product.D. CLIMBING:Intermittently, throughout the course of the day, utilization of a step stool or a twostep metal step stool with locking wheels may be necessary to access higher level product or shelving.E. BENDING: Continuously, throughout the day while loading and unloading product, shelving products, facing products, and cleaning.F. KNEELING: Frequently,while stocking, facing or cleaning items or shelving near or on the floor level.G. LIFTING: Under 10 lbs. - Continuously, small items such as individual products. 11 to 25 lbs. - Continuously, larger products 26 to 40 lbs. - Frequently, boxes of various product are often in this weight range. 41 to 55 lbs - Less Frequently, boxes of product such as liquid detergent Over 55 lbs. - Less Frequently, larger boxes that are broken down from pallets in the warehouse. (Employees are encouraged to team lift)H. CARRYING: Under 10 lbs. - Continuously, moving small items from carts to the shelving. 11 to 25 lbs. - Continuously, moving larger products from carts to shelving 26 to 40 lbs. - Frequently, moving product boxes to the floor from the warehouse. 41 to 55 lbs - Less Frequently, moving larger product boxes onto the floor using carts and bins. Over 55 lbs. - Less Frequently, moving larger boxes from pallets in the warehouse. (Employees are encouraged to team carry or use available roller carts)I. BALANCING: Intermittently, while utilizing two different types of step stools.J. PULLING:Less Frequently, pulling boxes of product will vary regarding pressure exerted. The pressure will increase based upon the surface and the friction of the pull. The pressure will increase if the surface is a pallet as opposed to the concrete floor. Pulling roller carts filled with product was measured at less than 4 lbs of pressure exerted as is similar with rolling bins of product or cardboard. (Employees are encouraged to push rather than pull)K. PUSHING:Intermittently, pushing boxes of product. Pushing rolling bins. Pushing roller carts filled with product was measured at less than 3 lbs. of pressure. (Employees are encouraged to push rather than pull)L. CROUCHING: Frequently, facing and stocking product. Cleaning shelving and warehouse area.M. STOOPING: Frequently, facing and stocking product. Cleaning shelving and the warehouse area.N. REACHING: Above shoulder height - Frequently, facing and stocking product. Cleaning responsibilities. At shoulder height - Frequently, facing and stocking product. Cleaning responsibilities. Below shoulder height - Frequently, facing and stocking product. Cleaning responsibilities.O. CRAWLING: Not RequiredP. TWISTING: Frequently, facing and stocking product. Cleaning responsibilities.Q. EYE, HAND, FOOT COORDINATION: Occasionally to frequently, facing product. Using the pallet jack. Opening boxes with box cutters.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Roller Carts, rolling bins, two step metal step stools with locking wheels, box cutters, manual pallet jack, power pallet jack ( if certified), apron.WORKING AROUND MOVING MACHINERY: Forklift, power pallet jack.MATERIALS AND PRODUCTS:Items consistent with working within a grocery store.ENVIRONMENTAL CONDITIONS:100% indoors: inside of the market or the warehouse. Warehouse temperatures are indicated up to 95 degrees.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing all job duties. Fine Manipulation - Less Frequently, while working with product.Gross Manipulation- Frequently, holding product.Simple Grasping - Continuously, holding various products or cleaning supplies.Power Grip- Continuously, while moving larger items, rolling carts, or rolling bins.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Department Management
Fiesta Mart, Plano
JOB SUMMARY:A Department Management is a first-level supervisor/manager in our stores. The Department Manager contributes to company's success by having a "team leader" hands-on involvement in the day-to-day department operations. The Department Manager effectively leads a shift while ensuring department operational excellence. The Department Manager may be responsible for the opening or closing procedures of the department in coordination with Store Director and or Assistant Store Director. Must be able to work a variety of hours including nights, weekends and holidays. Department Management positions include/Puesto(s) incluidas son:• Meat Management / Gerencia de Carniceria• Bakery Management / Gerencia de Panaderia• Restaurant Management / Gerencia de Restaurante• Tortilleria Management / Gerencia de Tortilleria• Bulk Deli Cheese Management / Gerencia de Carnes Frias y Cremeria • Seafood Management / Gerencia de MariscosDUTIES AND ESSENTIAL FUNCTIONSDepartment Manager Responsibilities, but not limited to this:Create an environment of outstanding guest service every day.A must can do positive attitudeConduct store walk-thru at the beginning and end of the shift including multiple times throughout the shift.Lead varies departments throughout the day as neededCoach the Team Members to ensure flawless shift execution.Perform cycle counts and out of stock counts as per company guidelines Ensure closing procedures are performed daily Open or close of the storePerform inventory and product ordering as needed.Follow cash-handling policies and procedures as outlined in the Cash Handling policy.Assist with New Hire Orientation and Employee Training and developingResponsible for the training and development of employees.Act with integrity, honesty and leadership that promotes El Super / Fiesta Mart values.Manage time effectively while meeting all job responsibilities.Check food quality and food temperatures throughout the day to maintain company and Hazard Analysis Critical Control Point rules and regulations.Provide coaching and feedback to crew members and assess performance on an ongoing basis and discipline when necessary.Lead and motivate Team Members through positive and respectful leadership.Lead a positive team environment by recognizing and reinforcing individual and team accomplishments.Maintain regular and consistent attendance and punctuality and follow code of conduct.Help cross train crew members in all departmentsPerform other duties and responsibilities as required or requested.SUPERVISORY RESPONSIBILITIES: The Department Manager assists in the supervision and leadership of Team Members to comply with the organization's policies and procedures, applicable laws and regulations. Responsibilities include assisting in training employees; planning, assigning, and directing work; ensuring meal and rest periods are provided; motivating staff; noting performance discrepancies/policy violations during shift; addressing complaints; and resolving problems.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. El Super / Fiesta Mart is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.2 years of quick serve/fast casual restaurant or retail operations experience.Experienced in a training role.Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.Minimum age: 18 or olderPrevious leadership experience preferred.Guest-focused approach to business.Detail and action oriented.Demonstrates integrity, trust, ethics and values.Good verbal and written communication skills.Must be able to follow all safety, health and sanitation procedures.Bi-lingual in English and Spanish preferred.Must complete certification process successfully.Must be able to take direction and delegate responsibilities effectively.Must be able to maintain command of their shifts.Ability to work in a fast-paced environment.Adaptable, team-oriented, dependable and strong work ethic.Ability to communicate effectively.Must be able to successfully pass background and drug test.EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:Experience Grocery experience is a plus.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super / Fiesta Mart is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING: Continuously, throughout the shift while stocking and facing product.B. WALKING: Continuously, throughout the day, while moving about the store and obtaining product from the warehouse.C. SITTING:Rarely, may sit on the store floor to face and stock product.D. CLIMBING:Intermittently, throughout the course of the day, utilization of a step stool or a twostep metal step stool with locking wheels may be necessary to access higher level product or shelving.E. BENDING: Continuously, throughout the day while loading and unloading product, shelving products, facing products, and cleaning.F. KNEELING: Frequently,while stocking, facing or cleaning items or shelving near or on the floor level.G. LIFTING: Under 10 lbs. - Continuously, small items such as individual products. 11 to 25 lbs. - Continuously, larger products 26 to 40 lbs. - Frequently, boxes of various product are often in this weight range. 41 to 55 lbs - Less Frequently, boxes of product such as liquid detergent Over 55 lbs. - Less Frequently, larger boxes that are broken down from pallets in the warehouse. (Employees are encouraged to team lift)H. CARRYING: Under 10 lbs. - Continuously, moving small items from carts to the shelving. 11 to 25 lbs. - Continuously, moving larger products from carts to shelving 26 to 40 lbs. - Frequently, moving product boxes to the floor from the warehouse. 41 to 55 lbs - Less Frequently, moving larger product boxes onto the floor using carts and bins. Over 55 lbs. - Less Frequently, moving larger boxes from pallets in the warehouse. (Employees are encouraged to team carry or use available roller carts)I. BALANCING: Intermittently, while utilizing two different types of step stools.J. PULLING:Less Frequently, pulling boxes of product will vary regarding pressure exerted. The pressure will increase based upon the surface and the friction of the pull. The pressure will increase if the surface is a pallet as opposed to the concrete floor. Pulling roller carts filled with product was measured at less than 4 lbs of pressure exerted as is similar with rolling bins of product or cardboard. (Employees are encouraged to push rather than pull)K. PUSHING:Intermittently, pushing boxes of product. Pushing rolling bins. Pushing roller carts filled with product was measured at less than 3 lbs. of pressure. (Employees are encouraged to push rather than pull)L. CROUCHING: Frequently, facing and stocking product. Cleaning shelving and warehouse area.M. STOOPING: Frequently, facing and stocking product. Cleaning shelving and the warehouse area.N. REACHING: Above shoulder height - Frequently, facing and stocking product. Cleaning responsibilities. At shoulder height - Frequently, facing and stocking product. Cleaning responsibilities. Below shoulder height - Frequently, facing and stocking product. Cleaning responsibilities.O. CRAWLING: Not RequiredP. TWISTING: Frequently, facing and stocking product. Cleaning responsibilities.Q. EYE, HAND, FOOT COORDINATION: Occasionally to frequently, facing product. Using the pallet jack. Opening boxes with box cutters.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Roller Carts, rolling bins, two step metal step stools with locking wheels, box cutters, manual pallet jack, power pallet jack ( if certified), apron.WORKING AROUND MOVING MACHINERY: Forklift, power pallet jack.MATERIALS AND PRODUCTS:Items consistent with working within a grocery store.ENVIRONMENTAL CONDITIONS:100% indoors: inside of the market or the warehouse. Warehouse temperatures are indicated up to 95 degrees.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing all job duties. Fine Manipulation - Less Frequently, while working with product.Gross Manipulation- Frequently, holding product.Simple Grasping - Continuously, holding various products or cleaning supplies.Power Grip- Continuously, while moving larger items, rolling carts, or rolling bins.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Shift Manager
Shake Shack, Plano
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Front End Supervisor (H)
Fiesta Mart, Plano
JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.
Assistant Office Manager
Sylvie Jewelry, Plano
Assistant Office Manager, Sylvie JewelryOpportunity to grow with a business that values its employees as family membersDiverse and evolving responsibilities built on trust over time ensure no two days are alikeContribute to the backbone of daily business operations and long-term successWe are seeking a dedicated and versatile professional that has a knack for solving obstacles and absorb skills in a multitude of areas in our business, while applying their existing skills to the role. The Assistant Office Manager will play a crucial role in maintaining and enhancing our office operations by handling a wide range of executive, administrative, and operational duties. This position requires a high level of professionalism, the ability to manage multiple tasks simultaneously, and a keen attention to detail.Responsibilities:Daily Administrative Tasks: Execute daily operations including deposit handling, backup support for customer relations, fulfillment department assistance, new customer processing, and shipment coordinationOperational and Executive Support: Address HR and IT issues, manage invoicing, prepare shipment labels, and undertake undefined tasks ensuring smooth operationsFinancial Management: Generate weekly reports, assist with payables, administer checks, and assist with accounts receivable to uphold financial integrityFacilities Management: Act as the point of contact for any office facility issues, including building maintenanceStrategic Assistance to the Executive Team: Provide data backup, IT support, and assist with operational tasks to optimize business processesHR Responsibilities: Engage in human resources tasks, ensuring the well-being and professional development of our team.Ideal Candidate:Proven ability to solve problems proactively and handle unforeseen challenges.Exceptional organizational skills with a detail-oriented mindset.Effective communication skills for interacting with diverse teams and external stakeholders.Previous and meaningful (3+ years) experience in an office environment, demonstrating strong administrative or executive support skills.Tech-savvy with proficiency in Microsoft Office and the capacity to learn new software rapidly, and an eagerness to grow excel skills.Compensation:Salary: 50K to 60K per year, with bonus programPaid Time Off: Vacation, SickHealth insuranceRetention Bonus ProgramIRA Match
Program Manager, Culture & Talent Enablement
U.S. Renal Care, Plano
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Culture and Talent Enablement Program Manager is a role that is frontward facing at our facilities and drives culture, engagement and talent enablement across the enterprise. The role is accountable to deliver and foster our organizational culture by analyzing, deriving insights and executing action plans that support a consistent team member experience across the organization. The role may at times be asked to support learning design, development, and delivery of training in a variety of modes and varying topics in Talent Enablement. SUMMARYEssential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Program management of organizational listening strategy; all employee engagement survey, Onboarding survey & exit surveys. Analyzes, derives insights and executes thoughtful action plans based on themes identified through the organizational listening forums; presents reporting of results to senior team of results and impact. Develops and supports varied approaches to build and maintain engagement and a consistent team member experience across all centers and departments in partnership with internal stakeholders. Serves as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements. Builds strong working relationships with leadership, management, and employees. Facilitates meetings, develops, and presents training programs on related topics as needed. Regularly visits and is present in our facilities to i) understand culture and engagement gaps, and ii) support the adoption of tools and processes Assists in the development and execution of talent enablement strategies including project management, program development and delivery Embodies and passionate about U.S. Renal Cares' Mission, Vision, Values and Values in Practice. Develops and maintains effective relationships through effective and timely communication. Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner Participates in team concepts and promote a team effort; perform duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.
Sr. Manager, Associate Relations
CarMax, Plano
About this jobReporting to the Assistant Vice President of Associate Relations, the Senior Manager, Associate Relations will assist with the development and implementation of the CarMax Associate Relations strategy. This position represents the company in matters related to union petition response, negotiations & contract administration if necessary, culture, associate experience and escalated labor and employee relations. This position assists Field and Corporate leadership with the creation, analysis, and improvement of Company programs to foster and improve the unique CarMax culture, highly engaged workforce, associate relations issues, employment practices, and maintenance of an issue-free workplace.What you will do - Essential ResponsibilitiesAssist in the development and implementation of the Associate Relations Strategy.Responsibility for assisting Company leadership in identifying and implementing programs, practices, and tools that foster and grow the unique CarMax culture.Assist with the preparation and delivery of CarMax campaign material responding to union petitions. Lead after action reviews of events leading to union petition and necessary corrections to avoid in the future.Assist with preparation and execution of union contract negotiations as required (2nd chair)Primary responsibility for administration of the contract and related grievance procedure and response should this become necessary.The analysis of the associate life cycle understanding engagement drives at differing stages. Review and recommend changes to employment procedures, forms, testing, training, company communications, etc. necessary to improve associate relations culture and engagement.Responsible for identifying, analyzing, and improving sources of associate "voice" and assisting leadership in the development of programs that address identified issues. Lead rigorous monitoring of associate relations issues including but not limited to: AR Dashboard, AR data pack, AR store visits, Wage & Benefit analysis, and social media audits.Develop and conduct training for CarMax managers to maintain positive associate relations including: Quick Response Team, Manager training and Associate Union education. Conduct investigations into escalated Help Line Calls and Executive Letters and make recommendations to senior leaders.Examines complaint and/or issue trends by department, store, region, etc. and makes recommendations to preempt serious problems. Monitor, respond, and promptly address field labor relations issues.Responsible for knowledge of best practices related to engagement, culture, leadership, and teams. This includes best practice and benchmark collection, analysis, and incorporation into CarMax practices.Represent HR and associate interests in the development and implementation of company initiatives.Qualifications and RequirementsMinimum of 4 years HR experience with emphasis on associate relations and maintaining an issue free work environment.Degree in Human Resources, psychology, education or relevant field.Ability to read, interpret and take action based on events, reports, data and other forms of information relative to duties and responsibilities.Ability to draw conclusions and provide context to randomly connected events and information.Ability to use word-processing, spreadsheet, and other miscellaneous databases and software to accomplish job duties and responsibilities.Proficiency in the facilitation of training. Excellent interpersonal skills - must be able to build and maintain effective working relationships with all contacts. Must be able to influence outcomes outside the reporting relationships.Superior communication skills - including written, verbal and listening.Ability to plan and organize effectively.Travel: 30%, some overnight.Maintain and demonstrate an action-oriented management style.Excellent analytical skills. Must be able to recommend preventive tactics.Promote teamwork, build trust, and gain influences in all business arenas.
Senior Manager, Solutions Architect (Remote-Eligible)
Capital One, Plano
Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Solutions Architect (Remote-Eligible)To be a great technology-driven company, Capital One is committed to providing outstanding products and experiences for our customers and clients. That means using the latest technology and systems to build, deploy and integrate applications that power our millions of external customers, thousands of internal workforce users, and numerous partner clients.If you're looking for a career opportunity involving modern technology solutions while using your strong technical, analytical and leadership skills to influence and make an impact - then you're in luck!Capital One is hiring a skilled Architect to join our exceptional team of talented technologists in Card Tech. This Solutions Architect will span a body of business intent that allows Capital One to provide best- in-class experiences and services for our business cards and payments customers. Their architectural insight and direction will help our engineers to accelerate business intent delivery and provide the "we've got your back" features our customers have come to expect. The right candidate will need to enjoy a fast paced work environment with a complex delivery structure that spans across Business Cards and Payments, Card Technology and different platform delivery teams.If this sounds like an interesting challenge for you, apply immediately to start a conversation with us!Responsibilities: Perform hands-on architecture and design for solutions used primarily to enable the success of Capital One's Business Cards and Payment portfolio, including new products, features and integrationsProvide direction to integration efforts across a diverse portfolio of applications and technology platformUnderstand current state solutions, identify improvements, options and tradeoffs, define target state solutions and propose investment roadmapsParticipate in integrated triage, solutioning and delivery of high value work for the domainClearly articulate, document and sell architectural targets and reusable patterns, implemented for the domain across internal and external stakeholdersBuild and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisorEngage and learn about the broader Capital One technology environment and target architectures, factoring these into solution architectures and recommendationsArchitect highly available, resilient solutions deployed across Capital One's technology ecosystem spanning public cloud infrastructure and 3rd party-hosted implementationsDefine integrations among internal Capital One systems and with 3rd parties, including external partner clients, through APIs, data streams, and filesProvide technical leadership to the design, development and implementation of targeted custom solutions by Software Engineers, through informed use of modern technologyDefine, structure and plan work independently, while maintaining alignment across dynamic teams and organizationsThe successful candidate will:Possess excellent organizational and prioritization skills, and have the ability to quickly shift context and prioritiesHave a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scaleSeamlessly react to changes in priorities and new requests while maintaining existing commitmentsDemonstrate strong analytical, problem-solving, and decision making skillsExhibit mastery of facilitation and influence across teams, departments and divisionsBe self-motivated and display an unwavering responsibility to deliver high quality results and commitmentsEffectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the companyPossess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer ExperienceHave an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skillsCapital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications:Bachelor's DegreeAt least 8 years of experience in Software Engineering and Systems Architecture or Technology Solution designAt least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)Preferred Qualifications:10+ years of experience in software engineering5+ years of experience as a Solutions Architect in large/complex organizations8+ years of experience in distributed systems, API, microservices, data processing, databases(relational, NoSQL, or time-series), streaming/messaging platforms, DevOps, resilience and stabilityExperience to engaging, influencing and driving initiatives by partnering with technology executivesExperience mentoring software engineers or architectsAbility to communicate at all levels in the organizations with required technical depth and breadthAWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate)Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Manager, Solution ArchRemote (Regardless of Location): $198,900 - $227,000 for Sr. Manager, Solution ArchCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Tax Manager - Hybrid (110k-120k)
LHH, Plano
LHH is working with a large healthcare organization in Dallas/Fort Worth that is adding a new Tax Manager to their organization. This company is in growth-mode, and they offer great work/life balance and a hybrid work schedule. The ideal candidate will have a minimum of 4 years of experience with Federal, State, and Local income tax compliance, as well as ASC 740. The company is also open to a Senior Tax Accountant that is looking for their first step into a management role.Job Responsibilities:Oversee the accurate preparation and timely submission of federal, state, and local tax returns, including extensions and estimated payments.Compile ASC 740 tax provision schedules across legal entities, consolidating supporting documentation.Conduct in-depth research on intricate tax matters, providing informed opinions for senior management.Provide supervision and training to support staff, ensuring compliance with filing deadlines and regulatory obligations.Review support staff-prepared work papers for tax filings.Handle correspondence with various government entities, addressing notices and requests promptly.Manage the equity program, including grants, exercises, and terminations.Reconcile equity award activity across multiple records.Facilitate equity grants for new hires and monitor acceptance.Generate monthly reports reflecting equity-related transactions.Contribute to the annual Equity Compensation Proxy tables.Support maintenance of SOX internal controls for the tax department.Prepare quarterly reporting schedules to support financial statement disclosures.Job Requirements:Bachelor's degree in accounting, finance, or a related field, with 3 to 4 years of tax experience.Possessing a Master's degree is advantageous but not mandatory.A CPA license is preferred, but not required.Familiarity with tax preparation software, particularly Thomson Reuters OneSource.Proficiency in strategic planning, financial diagnosis, tax regulations, corporate finance, data analysis, legal compliance, and reporting.If you are interested in applying for this role, or any other opportunity that LHH is recruiting for, please send your resume to: [email protected]