Clinical Project Manager Salary in Phoenix, AZ

Facilities AssistantJob LocationsUS-AZ-PhoenixReq No.2020-6740CategoryManufacturing Operations, Facilities & SecurityTypeRegular Full-TimeSummary of Major ResponsibilitiesThis position will serve as a Facilities Assistant for the Exact Sciences Phoenix Lab. This position will assist in all laboratories; including the molecular laboratory, Biosafety Level 2 (BSL-2) laboratory, and the molecular pre-PCR laboratory, and will also assist, as required, with regulatory assignments and special projects.Essential Duties and ResponsibilitiesPerform duties supporting facilities management; including moving furniture and lab equipment, assembly of furniture, basic maintenance, etc. Assist with ordering and inventory of laboratory supplies and stock chemicals/reagents inclusive of maintaining the safety data sheets library.Daily maintenance and monitoring of laboratory cold storage systems including cryogenic storage.Assist in maintaining and following scheduled preventative maintenance on laboratory equipment calibrations.Function as a point of contact for the temperature alarm systems and respond, as required, to ensure integrity of cold storage systems housing biospecimens and reagents.Conduct duties within a housekeeping system to ensure a contaminant-free and safe laboratory environment.Store electronic data to ensure integrity and long-term access.Assist with the development and upkeep of standard operating procedures (SOPs).Maintain OSHA and other safety standards.Maintain regulatory standards, as required (i.e., CLIA and CAP).Perform environmental health and safety functions, as assigned.Assist the Site Manager and Laboratory Manager with projects, as assigned.Support corporate facilities office with projects, as assigned.Meet regularly with the Site Manager and Corporate Facilities Team. Ability to communicate effectively, both orally and in writing.Ability to carry out and accomplish objectives.Ability to function within a team and independently.Ability to organize work to meet deadlines and prevent delays.Ability to demonstrate critical-thinking skills and participate in collaborative problem-solving, both within the department and company-wide.Ability to make suggestions to improve processes.Ability to speak clearly, read, and write in English.Ability to coordinate information and activities and document work performed.Ability to prioritize and manage multiple projects simultaneously.Ability to function in a fast-paced environment and meet critical deadlines.Ability to be customer service oriented and promote positive interactions within the company, as well as with outside agencies.Perform activities in compliance with protocols, SOPs, project outlines/timelines and within all safety, regulatory (i.e., CLIA and CAP), and institutional guidelines. Apply basic understanding of theory and knowledge gained through previous technical and non-technical training to identify and troubleshoot situations requiring special attention. Operate and maintain cryogenic storage equipment, biosafety cabinets, and various lab equipment.Apply universal safety precautions and personal protective equipment (PPE) to protect self and co-workers from biohazardous materials; including blood-borne pathogens (BBP).Use appropriate laboratory materials and techniques to avoid contaminating laboratory environment and experiments.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to work nights and/or weekends, as needed.Ability to work overtime, as needed. Flexible shifts and weekends may be required based on project needs and deadlines. Ability to work seated for approximately 25% of a typical working day. Ability to work standing for approximately 75% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 10% of a typical working day.Ability to lift up to 75 pounds on an occasional.Ability to comply with any applicable personal protective equipment requirements.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation. Ability to travel 10% of working time away from work location, may include overnight/weekend travel.#LI-GV1QualificationsMinimum QualificationsHigh School Diploma or General Education Degree (GED).Demonstrated ability to complete maintenance tasks, such as painting, plumbing, and/or furniture assembly. Basic computer skills to include Internet navigation, Email usage, and word processing.Possession of a valid driver's license, no more than two moving violations in the past 36 months, and no unresolved license revocation or suspension issues.  Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred Qualifications2+ years of experience in maintenance, such as painting, plumbing, and/or furniture assembly. Experience in medical/clinical or other laboratories and other health-related fields.Working knowledge of laboratory concepts and applications, as well as laboratory safety and regulatory requirements.Familiarity with regulated medical/clinical laboratory environments governed by CLIA and/or CAP.Biobanking, cryogenic storage/liquid nitrogen handling, and logistics experience; including barcode-based tracking.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryHSAG is nationally recognized as an industry leader in the areas of audits, data analysis, measure development, and patient satisfaction surveys. We are in search of talented individuals who are interested in a career in healthcare performance measure auditing as an Auditor, Sr. in HSAG's Audits department within the Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. The Auditor, Sr. position benefits from HSAG's desire to grow its staff into future leaders of healthcare quality improvement in the nation. HSAG's auditors are provided formal training in an assortment of healthcare-related topics, including health policy, clinical concepts, overview of analytic methods, data sources, and management techniques. HSAG offers:A comfortable work-life balance, and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k).The Auditor, Sr. is a primary contributor to the Audit department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, this position performs-under supervision-healthcare auditing, data validation, and performance measurement projects through various stages including implementation, day-to-day operations, audit support, evaluation, and reporting. Activities include independently developing work plans, report templates, and timelines; independently leading contracts and project tasks; guiding coordination and Auditor I, II, and III staff in oversight and maintenance of project files and other project tasks; leading client teleconferences and meetings; performing online research on healthcare topics; leading performance measure validation audits; and providing regular progress reports to Data Science & Advanced Analytics management staff.Details regarding potential project assignments will be discussed with potential candidates during the interview process.Essential Competencies, Duties and ResponsibilitiesServe as a primary contributing member of HSAG's Audits department within DSAA.Serve as a lead auditor for all performance measure validation audits.Lead and manage multiple client contracts as primary point-of-contact and subject matter expert.Mentor and train junior staff with limited supervision.Provide oversight of supplemental Healthcare Effectiveness Data and Information Set (HEDIS®)[1] audit operations.Independently act in a liaison capacity between appropriate management personnel and staff, transmitting decisions and information to organizational units as appropriate, as well as outside agencies and organizations.Lead project management tasks, including communication (written, phone, fax).Communicate directly and manage project partners, consultants, subcontractors, and other entities on audit and performance measure validation-related projects.Maintain, tag, and sort documents for assigned projects on appropriate SharePoint team sites and HSAG's corporate and federal networks following HSAG prescribed governance rules.Prepare project deliverables and lead documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry etc.).Develop and adhere to project time and task schedules, identify opportunities to improve the project process, and develop quality improvement activities accordingly.Meet agreed-upon deadlines in a timely fashion and independently and accurately prepare and type deliverables, reports, various project documents, letters, and other material.Lead and complete the development of written and data-oriented reports in Microsoft Word and Excel.Conduct research via the Internet including literature searches of clinical topics as assigned.Participate in and lead pertinent healthcare educational and training presentations as required.Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated.Serve as a subject matter expert to HSAG staff and clients on HEDIS measures and non-HEDIS performance measures as applicable.Represent HSAG in a professional manner at all times.[1] HEDIS Certified Measures® is a registered trademark of the National Committee for Quality Assurance (NCQA).Compensation: 101,000 to 125,000/annually DOEJob Requirements:Education and/or ExperienceMaster's degree in business, science, or healthcare-related field.At least seven years of work experience in healthcare and a minimum of ten years of work experience are required.Certified HEDIS Compliance Auditor (CHCA) required.At least five years of auditing experience and four years of experience as a lead auditor; at least four years in HEDIS auditing and/or data validation, with at least one year as a lead are required.Advanced knowledge of performance measures is required.Experience writing client reports as a lead author and report designer is required.Prior experience leading multiple medium and large projects or contracts is required.Experience writing responses to requests for proposals is required.At least two years of supervisory experience, including experience mentoring junior staff.Other QualificationsProficient English/communication skills (i.e., public speaking, spelling, composition, grammar, proofreading and editing).Proficient interpersonal skills.Experience in Microsoft Word, PowerPoint, and Outlook.Experience in Microsoft Excel.Experience in conducting research via the Internet.Ability to handle several projects simultaneously and work with multiple teams.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.HSAG All User Information Security ResponsibilitiesAll workforce members, volunteers, contractors or third-party agents of HSAG, Inc. who are authorized to access information systems and/or associated company data on paper or in electronic format are responsible for the following:Adhering to policies, procedures and guidelines pertaining to the protection of HSAG Company Data.Reporting actual or suspected breaches or vulnerabilities in the confidentiality, integrity or availability of HSAG Data to your immediate supervisor/manager, Corporate Compliance or Information Technology/Security Personnel.Reporting actual or suspected breaches or vulnerabilities in confidentiality, integrity or availability of Corporate Data, may be reported anonymously, via the NAVEX Global Compliance hotline at 1-800-992-9892.HSAG publishes various policies, guidelines and procedures related to the protection of Corporate Data and Information Systems. They can be found on the corporate SharePoint website. Information on requirements that may be unique to your business unit or a system you have access to can be found by talking to your supervisor/manager or designated system administrator.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. 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Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Job Summary Supports command center performance management within assigned operational function working closely with business leaders and other stakeholders to ensure contract requirements are met and organizational performance is optimized. Diagnoses performance issues, develops and implements solutions. Conducts quantitative and qualitative analysis and assessment on TriWest operational processes, systems and other drivers of performance. Utilizes quantitative tools and techniques to perform data-based analysis. Utilizes consulting and facilitation approaches for qualitative assessments. Produces complete and informative reports, describes options in terms of cost/benefit, and makes recommendations to leadership and/or user groups for process/program improvement and/or decision-making. Collaborates with command center leadership to evaluate and improve organizational practices that maintain and enhance program performance, organizational efficiency and customer responsiveness. Supports department leaders and engages in discussions to address staffing or workflow issues that impact performance to maximize resource efficiency and effectiveness in ways that enhance customer satisfaction. Supports project implementation when required using project management tools to develop project plans/timelines, coordinate/manage project, monitor and report status, progress and areas of risk in relation to established project objectives, requirements and timelines. Works quickly and thoroughly to perform analyses, report results, produce deliverables and support implementation on time.Education & Experience Required: • Bachelor's degree in Business Administration, Management Information Systems, Finance, Engineering, Healthcare Administration, or related field; or equivalent experience • 5+ years' experience in operational performance management or project management • 5+ years' experience managing complex projects/teams • 4+ years' experience in business analysis, process improvement, and/or consulting • Extensive experience in business model development and analysis • Extensive experience with multiple databases, Excel, SQL, and other reporting and statistical tools • Experience in process and program improvement and business and operational planning • Experience in delivering quality and efficiency gains as a result of process and program improvement project management • People leadership experience • Experience preparing presentation and reports • Healthcare experience in Operations, Managed Care and/or Medical Management and using medical terminology Preferred: • Master's degree in Business Administration, Healthcare Administration or related field • Healthcare experience in Finance, Revenue Cycle and clinical terminology/coding • Certification in Lean Six Sigma Green Belt or Black Belt • Healthcare, management or analytical consulting experience • Experience and knowledge of the VA health system and/or Military Health System • Experience briefing and/or advising executive leadershipKey Responsibilities• Leads command center performance team to monitor, analyze, trend and manage performance. • Develops a deep understanding of the assigned business areas to include understanding workflows, performance drivers, interdependencies and previous performance solutions. • Prepares detailed qualitative and quantitative assessments of processes and programs that result in measurable quality, efficiency and effectiveness improvement recommendations and outcomes. • Creates complex project planning documents using software programs, including process flow diagrams, work plans, timelines and Gantt charts. Creates status reports and provides regular updates to leadership. • Collaborates with clinical leaders in a matrixed organization to improve patient access to care. • Identifies customer service trends and issues to facilitate solutions with business owners. • Models effective leadership skills, communicates sensitively with others about their areas of responsibility.• Collaborates with business units to learn and understand their processes and translate into meaningful process improvements. • Analyzes and reports data, market trends, government regulations, and breaking news related to project plans. • Prepares and analyzes detailed business plans including cost benefit analysis for medium and long-term objectives. • Trains staff on program objectives, process models and analytical tools. • Regular and reliable attendance is required. • Researches industry trends and best practices.Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate, empathize and obtain consensus. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic qualitative and quantitative analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Knowledge of the Managed Care concepts, proficient with statistical analysis, data management and analysis, project management techniques, benchmarking practices and techniques, quality improvement tools and techniques, presentations skills, and proficient with Excel, SQL, Word, PowerPoint and Visio. Ability to navigate and support development of PowerBI and Tableau reports and dashboards. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.Working Conditions Working Conditions: • Must be available to work after hours and weekends as necessary to deliver projects on time • Must be available to travel approximately 15% of the time • Works within an office environment, with minimal travel • Extensive computer work, with prolonged sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: $125,000 - $139,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Job Summary We offer remote work opportunities (AK, AR, AZ, *CO, HI, IA, ID, IL, KS, MN, MO, MT, NV, NM, OR, SD, TX, UT, *WA, WI & WY only) The Clinical Operations Vendor Manager is responsible for managing the clinical operational relationships between TriWest and its vendor/subcontractors. Reporting to the VP, Clinical Operations, this individual contributor will help to facilitate management and direction regarding current and new clinical operations requirements; communication regarding contract or projects, and clinical quality; file exchange requirements and integration; and reporting. The Clinical Operations Vendor Manager may assist with ensuring that the subcontractor fully understands and meets program requirements. Education & Experience Required: • Bachelor's degree in Business Administration, Finance or Health Care Administration or similar degree; OR equivalent experience • 3+ years related experience to include project or program management experience to include clinical operations • Proven ability to execute across multiple locations and stakeholder groups • Experience working on and influencing teams to produce desired outcomes • Experience with data analysis, statistical analysis, process flow mapping and report design, including proficiency with database querying and the Microsoft Product Suite (specifically Word, Excel, PowerPoint, Project, and VISIO) Preferred: • Experience writing requirements documentation for systems and/or projects • Experience with contract processes • Experience with quality programs (Six Sigma, Total Quality Management, Continuous Quality Improvement or other quality concepts) Key Responsibilities• Serves as one of the key points of contact to address vendor/subcontractor implementation issues, clinical operations requirements, communication needs and system integration • Manages relationship with the multiple vendor/subcontractors related to clinical operations and all related work streams • In collaboration with Clinical Operations leadership coordinates support the vendor/subcontractors may need such as program education materials • Determines the impact of government contract requirements and specific business initiatives on operations and communicates those impacts to vendor/subcontractor's stakeholders • In collaboration with Clinical Operations leadership, identifies and communicates opportunities for redefinition of operational and management processes based upon analyses of "lessons learned" in order to improve operations effectiveness and efficiency • Creates, manages and executes action plans, developed in conjunction with the Clinical Operations leadership and the vendor/subcontractor, to improve operations and adherence to contract standards • Communicates operational changes, training and program materials to vendor/subcontractor stakeholders for distribution to staff • Assists with special projects and other duties, as assigned by Clinical Operations Leadership CompetenciesCommunication / People Skills: Clearly presents information through spoken or written communication; Effectively reads others and adapts communication patterns to multiple individual styles; Demonstrates ability to influence or persuade others in positive or negative circumstances; Ability to listen critically for relevant information; Clearly demonstrate respect for others Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required Independent Thinking / Self-Initiative: Critical thinker with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources Information Management: Ability to manage large amounts of complex information easily, communicates clearly, and draws sound conclusions High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment Organizational Skills: Detail-oriented; Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources Team-Building / Team Player: Ability to influence the actions and opinions of others in a positive direction and build group commitment; Adapt to different styles; Listen critically; collaborate Technical Skills: Advanced knowledge of Microsoft Word, Excel, and PowerPoint; Ability to function without direction to produce outcomes within timelines; Proficiency with project management skills, data analysis, and quality improvement concepts; Collaboration skills and team-oriented approach; Presentations and meeting facilitation skillsCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!Job Summary This position works under the direction of the Manager, Clinical Quality to provide non-clinical support for the Clinical Quality Department. Manages incoming and outgoing correspondence. Prepares documents and compiles data for meetings and workgroups. Tracks and conducts follow up to obtain requested documents for PQI review or focused studies.Education & Experience Required: o High School Graduate or G.E.D. o 3+ years administrative experience or equivalent o Experience in a medical office, health insurance, or managed care organization o Proficient with Microsoft Excel, Word, Outlook o Ability to work in a multiple software programs Preferred: o Associates Degree in Business or Administrative Services o Medical terminology o Microsoft OneNote experience o Letter writing ExperienceKey Responsibilities• Orders/receives medical records for Potential Quality Issues (PQI and CQM Department activities according to desk procedures, conducts follow-up telephone calls to providers, and completes other processes to resolve missing documents. • Obtains, prepares and distributes materials for quality meetings. Workgroups and projects as directed o Maintains all CQM department files to meet TriWest confidentiality and security requirements. o Processes invoices for medical records received. Follows up, as needed, with the Finance/Accounting Dept. o Processes incoming and outgoing mail and faxes, correspondence for overnight or certified delivery, and other mailing needs. o Participates in department meetings and work groups, serving on quality improvement committees as needed. o Performs other duties as assigned. o Regular and reliable attendance is required. o Supports department activities for Provider Credentialing CommitteeCompetencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Working knowledge of functional TriWest departments and locations, Ability to work with sensitive and confidential information in the appropriate manner, Proficient at Excel, PowerPoint, and Word.Working Conditions Working Conditions: • Works in a standard office environment, with no travel • Extensive computer work with prolonged sitting • May require occasional evening meeting attendanceCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: $35,000 - $39,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

What you'll do atPosition Summary...What you'll do...The prescriptions are stocked. We need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true caring. Come ready to show your heart for the community we serve, as well as the staff you will grow and develop. It takes strong clinical knowledge and business acumen. You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth. We are looking for someone that shows autonomy, advocating for new initiatives, impacting your community, and leading by example. You will set the tone for how we care for our patients. You will be empowered to elevate care and inspire your staff to do the same. The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool? Your ability to authentically connect with our patients, as they turn to Walmart for trusted care. You'll really wow us if... - You're an advocate of patient-centered care. You easily adapt to a patient base from a myriad of backgrounds and medical concerns and can remove barriers for all patients to be healthier and happier. - You bring with you a strong business mindset. Analyzing metrics and P&Ls is a task you enjoy and use it to guide the standards you set among your team. - You're passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. You'll make an impact by... - Letting your energy and enthusiasm shine. As a business leader, you influence and motivate your team to change lives for the better. - Displaying an owner's mentality. You are compliance driven, accustomed to hiring and managing top talent, comfortable driving strategy and truly invested in the business. - Using tools, data, and personal conversations to understand your community demographics and common concerns and stay up to date on emergent and urgent health issues therein. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations.Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness.Ensures confidentiality of information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions.Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations. Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business. Ensures customers/members receive the level of service that builds their trust and confidence. Removes barriers to delivering customer/member value, service, and support.Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics.Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives. Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures. Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues. Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered. Ensures proper execution of inventory flow processes. Monitors and evaluates the facility to identify and address problems with inventory flow.Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates.Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information. Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements. Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported. Complies with Company financial policies and procedures. Compiles and evaluates financial data to ensure operating procedures meet business needs. Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-CM1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).Pharmacy license (by job entry date).Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. U.S. pharmacy related experiencePrimary Location...6145 N 35TH AVE, PHOENIX, AZ 85017-1940, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Beacon Hill Life Sciences is actively recruiting for a Senior Manager of GCP Quality Assurance to work a contract assignment, part-time hours. Hours: Part-time, approximately 20 hours per weekDuration of assignment: 6 months with possibility of extensionFully remote is possible, preference is hybrid (Location: Cambridge, MA)Pay Rate is based on experience with range being $100 - $125/hourSummary: The Sr Manager, GCP Quality Assurance coordinates GCP Compliance activities with Clinical Operations, Regulatory Affairs, Clinical Supply & Logistics, Sample Management and Pharmacovigilance as well as varied vendors supporting Clinical Studies.This is a high visibility role and will be directly involved in development and continuous improvement of GCP Quality and overall Quality Management Systems. This individual will be responsible for coordinating with key stakeholders to develop/implement processes and systems governing GCP activities. Will be Subject Matter Expert in GCP Compliance with respect to planning, execution, and close-out Clinical Studies.Responsibilities include: Oversight of ongoing compliance of Clinical Studies. Act as GCP QA Program Lead while working with internal customers to ensure overall compliance from risk-based principles. Work with internal and external GCP customers and develop and execute strategic plans to identify, mitigate, monitor and report study risks and Quality Tolerance Limits on a per study basis. Assist in resolving compliance issues at clinical sites, clinical vendors, and laboratories and provide assessment of the impact of any deficiencies. Escalate issues through the Quality Organization as needed.GCP Vendor Audits and Oversight. Support the GCP Vendor Audit Schedule including CRO, Central and Specialty Laboratories, IxRS/IRT/Randomization liaising with QA Vendor Auditing. Coordinate with Study Team members to ensure vendor audits are appropriately scoped and that third-party auditors are provided all the documentation and insights required for successful audit execution. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and executed properly.Clinical Investigator Site Audits. Manage the Clinical Investigator (CI) Site Audit program for assigned studies. Coordinate with Study Team members to determine CI sites to be audited per study via risk-based criteria. Coordinate with Study Team members and third-party auditors to ensure CI site audits are appropriately scoped and audit planned. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and track to closure. Determine if CI Site audit observations may represent study-wide or program-wide risks and ensure Impact/Risk Assessments and Study-wide/Program-wide CAPAs are adequate.Quality Management System. Coordinate with Program Leads, Biostatistics, Data Management, Medical Affairs, Pharmacovigilance to develop/implement Phase appropriate procedures to ensure consistency and quality with respect to Clinical Trial support activities. Perform internal audits of processes and functional areas to ensure compliance with GCP, internal SOPs and other applicable regulations. Coordinate with Senior Management, Functional Area Leads, and third-party vendors, to plan and execute resolution to compliance gaps identified during mock inspections.Candidate Requirements:Bachelor's degree in the Life Sciences with 7+ years in pharmaceutical or biotech drug development. Advanced degree preferred.Minimum 3 years of experience in Clinical QA. Experience in auditing both Vendors and Clinical Investigator Sites a plus. Experience helping with phase 3 registrational study preferred. Demonstrated experience working with clinical trial teams.Extensive experience with Global Clinical trial conduct, knowledge and understanding of ICH E6 (R2) GCP Guideline, FDA Regulations and EU Requirements.Ability to evaluate and reorganize priorities quickly in a dynamic matrixed setting.Excellent interpersonal skills, personal integrity, professional manner and ability to gain respect and develop good working relationship with cross functional personnel at all levels.Experience helping with phase 3 registrational study preferred.Must be organized and ability to multi-task with multitude of different pieces.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™

Beacon Hill Life Sciences is actively recruiting for a Clinical Project Manager to work a contract assignment, fully remote. Duration of assignment is at least 7 months, with possibility of extension.Pay Rate is based on experience with range of $90 - $100/hour.Assignment is fully remote, however must work east coast hours.Work Schedule: Full-time, east coast time.Travel may be required (10-20% of the time).The ideal candidate should have the following experience: Must have several years of Clinical Project Management experience and being held accountable for the health of the studies.Must have managed at least 1-2 studies, likely either in maintenance or close-out.Must be able to work independently, however must have a good understanding of when to escalate issues and when to ask questions if unsure of something.SUMMARY:The Clinical Project Manager will be responsible for operational aspects of planning, implementation, execution, and management of one or more clinical research studies. ensuring clinical trial is completed within established timelines and of the highest quality.Oversee management of CROs, and third-party vendors to ensure work performed is in accordance to the Statement of Work and within the approved budget. Authors, reviews, and approves various study related documents and plans. Proactively evaluates study risks and works cross functionally to implement solutions and mitigations as required. Responsible for the financial management of assigned studies and develops and oversees study timelines in coordination with cross-functional team, COL, and Program team. Ensure inspection readiness from a global level by engaging trial team(s) and other stakeholders, with a focus on the Trial Master File (TMF) and general clinical preparedness. Responsible for ensuring that inspection lessons learned are captured and shared. Ability to appropriately escalate issues that are unresolvable at a study team level to the COL and other leadership as applicable.QUALIFICATIONS:Bachelor's degree or nursing qualification is required. Scientific/health care field preferred. Exceptions can be made for individuals with multiple years of experience in Clinical Operations.Experience (6+ years) working in relevant clinical research, preferably in clinical operations within a pharmaceutical company or CRO or similar organization.Strong knowledge of clinical research processes and clinical research terminology.In-depth knowledge of ICH-GCP guidelines and local regulations.Knowledge of regulatory requirements and guidelines governing clinical research.Superior organization skills.Strong attention to details in composing and reviewing/editing materials.Excellent analytical and problem-solving skills.Ability to establish priorities, scheduling, and meeting deadlines.Strong written, oral communication and presentation skills and ability to present at Team meetings. Ability to reason independently and recommend specific solutions in clinical settings.Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands under tight timelines.Demonstrated leadership skills.Ability to work successfully within a cross-functional team.Ability to effectively interact with investigators, vendors, peers, and leadership.Strong aptitude with relevant technology platforms (e.g., eTMF, EDC, CTMS, IRT/IVRS) and project management software programs.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™

About Net HealthBelong. Thrive. Make a Difference.Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you. A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.World-Class Benefits That Reflect Our World-Class Culture.Click Here to Learn More!:#WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeaveJOB OVERVIEWLead the product strategy for one or more product lines of business and integrates assigned products into a coherent product portfolio that is focused on the market. Own product line or strategic initiative, educate internal teams about the market and personas, advise on building products from existing ideas, and develop new ideas based on industry experience, knowledge, contact with customers and prospects, and secondary research. Perform market research on new products, establish timeline for developing products, influence pricing and packaging, guide sales teams, and develop messaging and market positioning around products. Responsible for articulating outbound tasks necessary to clearly explain the benefits of product features and translate them into customer-facing messaging. Work with product manager and/or product owner to follow product defined road map. Lead product demonstrations at trade shows and on webinars, delivering presentations to customers and prospects, as well as creating marketing collateral. Assist sales with the knowledge and tools they need to be successful, develop customer-facing presentations, update the website, and outline the marketing programs required for demand generation.RESPONSIBILITIES AND DUTIESStrategic Leadership: Lead the development and execution of revenue cycle strategies, ensuring alignment with organizational goals and industry best practices.Product Development: Collaborate with cross-functional teams to enhance our suite of products, focusing on innovations that optimize revenue cycle processes for Therapy and Wound Care specialties.Market Analysis: Stay ahead of industry trends, conducting market analysis to identify opportunities for product improvement and innovation.Client Collaboration: Work closely with clients to understand their needs, gather feedback, and incorporate insights into product development, ensuring client satisfaction and retention.Regulatory Compliance: Stay abreast of healthcare regulations and compliance requirements, ensuring our products meet and exceed industry standards.Performance Metrics: Establish key performance indicators (KPIs) and regularly analyze product performance, making data-driven decisions to drive product success.Discover product problems in the market by interviewing customers, recent evaluators, and untapped, potential customers to inform the product roadmapValidate market/customer problems and build business cases with targeted audience, projected costs, risks, revenue and adoption, to support informed investment decisions and buy, build or partner recommendationsInform pricing models, schedules, guidelines, and proceduresWrite and maintain a product plan that informs the product roadmapDevelop an annual product roadmap with consideration of the product lifecycle phase and product portfolio; communicate progress at regular intervals to internal and external stakeholdersOwn customer advisory group; set agendas, secure speakers and facilitate sessions, collect, summarize and present feedbackLead the definition of User personasServe as the advocate for the product with customers, competitor's customers, prospects, and potentials when making roadmap prioritization decisionsManage the product roadmap to ensure it is updated on a quarterly basis and reflects current state; measure results and adapt timelines as necessaryAttend product demos by the Product Specialist and development teams to ensure alignment with market problems and needsParticipate in Change Control and other product-related meetings as neededInform the Product Management budget to support the product plan and roadmapSupport win-loss analysis by understanding why recent evaluators of the product did or did not buy, and what steps they took in the buying process in collaboration with product marketingContribute to product launch and collateral as a Subject Matter ExpertSupport trade shows, advertising, webinars, and conferences related to productWork closely with Product Marketing to ensure they are aware of upcoming roadmap or launch activities that require their assistanceSupport the sales team as needed for product demos and Subject Matter ExpertisePerform Product Intelligence to: o Understand market and competitive dynamics o Maintain an in-depth knowledge of customer business and operational processes o Maintain an understanding of healthcare and regulatory trends as they impact the products/product line Build a knowledge base of competitive products and trends with product marketing utilizing tribal knowledge and market researchIdentify and assess the strengths and weakness of competitive and alternative offerings in the market, and collaborate with product marketing to develop a strategy for winning against competitionWorking with Vendor Account Management, leverage integrated product vendor relationshipsCreate and deliver thoughtful information (for example webinars, blogs, e-books, etc.) to influence customers, buyers, industry specialists, research analysts, key editors in the press, and other third partiesQUALIFICATIONSBachelor's degree or equivalent experience7+ years' experience working with healthcare information technology, electronic medical records, patient workflow or related software products, with at least five years in a product focused role5+ years in product management, with a proven track record in the healthcare technology, Electronic Health Record, Revenue Cycle Management, and/or Practice Management industry.Collaborative Spirit: Proven ability to work collaboratively with cross-functional teams, clients, and stakeholders to achieve common goals.Innovative Mindset: Demonstrated ability to think creatively and drive innovation in product development, improving operational efficiency and customer satisfaction.Analytical Skills: Strong analytical and problem-solving skills, with the ability to make informed decisions based on data and market trends.Domain Expertise: Strong understanding of revenue cycle management in ambulatory and/or post-acute clinical specialties, with the ability to translate industry knowledge into actionable product strategies; SaaS solutions.Strong leadership and negotiating skillsAbility to travel up to 50%REQUIRED SOFTWARE EXPERIENCEMicrosoft Office applications (Word, Excel, PowerPoint)Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.Colorado Pay Law: If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected] you are a CA, CT, CO, IL, MD, NV, RI, WA or NY City resident and this role is available in one of those locales or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected]

Overview We seek aSenior Product Marketing Manager (PMM), Clinical Communications,to execute their product's go-to-market plans, programs, and deliverables, including product launch and branding, target personas and ideal customer profile, value proposition, competitive positioning, and content. Your objectives include positioning symplr's highly rated Clinical Communications software offering as a leader, supporting the field and growth marketing organizations while increasing market share through driving up competitive win rates. The successful candidate will be a clinician with healthcare marketing experience. You will have worked with customer facing teams to enable them to speak to our product vision and value, incorporating the voice of the customer into all that your team does. In this role, you will be responsible for the alignment between key stakeholders in Marketing, Product Management, and Sales. It's important for the Sr. PMM to know our competitors like the back of your hand: what they do today and what they plan to do in the future, SWOT analysis, how they price their portfolio, how they position their solutions to their target audiences, our competitive strengths etc. The PMM will also want to know our buyers better than they know themselves, including how they make their buying decisions. Take out the guesswork by backing up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our sales channels to be successful. Attention to detail and eye for quality are critical to this role's success, along with an ability to grasp and present our product's value proposition in a way that resonates and clearly articulates how we solve our customer's problems. It is imperative to track performance and have the data to prove what's working and what isn't, and feed this information back into the product, marketing and sales teams. In addition to the Marketing team, the Sr. PMM will regularly collaborate with Leadership, Product Managers/Owners, and Sales to foster audience identification, buyer needs, and messaging; alignment with corporate marketing and campaign teams on themes, content architecture and execution. Duties & Responsibilities Go-to-market: Support marketing strategy, sales enablement and launch plans for new releases, messaging, content and thought leadership in support of new releases Communicate priority sales motions and bookings goals, targeted personas, unique value proposition and messaging to growth marketing so the latter can create and execute demand gen campaigns Product launches: Execute the launches of new products, bundles, suites, and feature releases for existing products and manage the cross-functional implementation of the plan Product messaging & positioning: Collaborate with product management and marketing leadership to develop product positioning and messaging that resonates with our target buyers Value proposition: Help develop clear and compelling value propositions that address customer outcomes Market intelligence: Be the expert on our buyers, who are they, how they buy and their key buying criteria Build a strong network of internal and external subject matter experts to accelerate your understanding of the marketplace and support your goals Competitive landscape: Be an expert on our competition, what they are working on, and how they are positioned Understands how personas intersect across our portfolio of offerings, their impact on messaging and campaign themes Buyer expertise: Understand and document our buyer's journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn Voice of customer: Understand and analyze customer needs Sales enablement: Understand and support our sales enablement team members to assist with the training on the problems we solve for our buyers and users; develop internal tools and external collateral Thought leadership: Collaborate with internal and external thought leaders to support your product in public-facing speaking engagements and written materials Cross-functional Collaboration: Regularly collaborate with Leadership, Product Managers/Owners, and Sales to foster audience identification, buyer needs, and messaging; alignment with corporate marketing and campaign teams on themes, content and execution. Skills Required Communication based on audience, people and management skills to interact with staff, colleagues, cross-functional teams, and third parties Knowledge of the business in addition to the wider marketplace and competitors Applies knowledge of products and how features can address customer pain points to create deliverables Customer focused - listening skills that help develop a deep understanding of the customer experience journey Passion for solving problems with a high degree of empathy for what those problems mean to the customer Strategic thinking - apply logic and knowhow and understand when to apply marketing theories and models to aspects such as competitive positioning Time management, resource organization and priority establishment skills Ability to multi-task in a fast-paced environment Proficient in Microsoft Office, HubSpot, as well as collaboration and project management tools Must be a strong public speaker, comfortable in front of large, senior groups and a solid writer Ability to make sound decisions based on careful analysis of the problem; identify critical trade-off and risk decisions In depth knowledge of social media marketing, digital marketing, demand generation, storytelling and project management Qualifications Required: RN, BSN, NP or related degree and experience 3+ years of senior product marketing experience MBA is strongly preferred; Bachelor's degree in Business, Marketing or related field Experience in the healthcare technology industry is preferred MinUSD $100,000.00/Yr. MaxUSD $130,000.00/Yr.