Operator Assistant Salary in Phoenix, AZ

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your service skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic customer support team.This is a leadership role to assist the regional service managers in driving all support initiatives throughout the region. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service. Responsible for leading and being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the US.Job ResponsibilitiesCoaches and mentors team members to foster growth in knowledge and customer focus.Direct Manager of customer service engineers (8-10) within their region and sphere of influence to manage performance and carry out performance reviews, 1-1 meetings and other formal meetings when appropriate.Manage team to facilitate accurate diagnosis and solution of customer instrument problems.Responsible for meeting customer expectations for Malvern Panalytical Instruments' service.Works closely with commercial sales and after sales teams to drive and cultivate opportunities to promote Malvern Panalytical products and services.Performs back-up duties in place of the regional service manager when the need exists; will represent the region in various committee's and meetings when necessary.Follows and promotes Malvern Panalytical's/Customers' laboratory and safety practices. Guides direct team members to stay current on all safety and training requirements.Manages direct administrative management for direct team and assists regional manager within region for tasks such as the following: track and manage team's company owned assets; tracking spare parts stock/kits within region, monitors and signs off on regional expense reports and submitted work orders.Assist Regional Managers in optimizing resources within region to balance with customer demand fluctuation and centralized dispatch requests.Identifies training requirements for the team as and when required; assists regional team in monitoring cross training activities to support proper documentation and utilization of newly trained skillset(s).Is key part of future recruitment for the team; personal mentor, coach and guide for all new hires to make their entry into organization and part of new team welcomeDrives team to adhere to proper procedures / protocols within the systems we use to drive our business; takes part in audits to reinforce.Works with Service Managers and director to control / monitor all team activities to achieve budgets.Manages Escalations in the region ensuring the customer is kept up to date with the latest informationReports Quality and H&S issues ensuring guidelines are followed and be part of the process for instigating and implementing changes.Monitoring and helping to grow customer satisfaction using standard KPI's.Drives the region to achieve grow targets for systems and After Market opportunities.Work with installation manager to insure all equipment installations are in proper alignment with expected close dates and all required pre-installation prerequisites.Represent the Regional Service Team as the driver for certain key KPIs or program initiatives.When you join? Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.We offer a competitive compensation plan. Our benefit offerings include Medical, Dental, Vision, 401(k) with a company match, Life and Disability plans.We also offer Tuition Reimbursement and a Wellness program.Vacation, Sick, Personal and Paid Holidays.We are Malvern Panalytical. We are BIG on Small.

Direct Hire position, company located in Phoenix, NYSalary range 70,000-85,000Assistant Pilot Extrusion Coating (Lab) Line Manager Assist the General Manager as needed specifically: - Lab trial planning - reviewing lab trial questionnaire with customer, completion and documentation of all trial requirements and expected outcomes, identification of all material requirements and disposition of all materials on completion (returns [samples and materials], disposal, storage,...), collecting MSDS, safety planning- Lab set-up coordination -plan, schedule, and lead work required to set-up the lab line for planned trials, prepare and pre-test systems for reliable operation on customer arrival, stage materials, coordinate all in-house support requirements- Mechanical change-over of modular components as required - Run lab trials - safety orient new participants, lead the operation of the machine for scheduled lab trials, set process parameters as determined and agreed in trail planning, coordinate the work of supporting technicians, observe and record critical process data and system response, document observations for summary reporting, adjust trial plan and process settings to achieve the trial plan objectives, clean up - Coordinate machine maintenance, troubleshoot problems, document issues and remedies - Facilitate the set-up and operation of the extruder Clean die lips Clean and set EPC deckles Position purge cart and disposal of purge materials- Observe and monitor line operation during trials and report observation to the Lab Manager - Coordinate all activities during the trial with the lead operator and general manager Additional Duties - Additional duties may be required from time to time including but not limited to: - Review critical operating parameters of the extrusion line by component and prepare standard documents for recording and reporting operating data and performance with supervision of others - Coordinate activities with local suppliers and vendors for support as required Special duties- Plan and prepare lab trial using DOE to understand & quantify process interactions - Lead experimental trial, collect data, summarize in report suitable for publication at TAPPI-IFPE, SPE-FlexPackCon, AIMCAL, or SPE-ANTEC For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Krista Wardhaugh at [email protected] Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.

Why USAA?Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After completion of training and six months of working in the position, you'll have the opportunity to work in office three days a week. Relocation assistance is not available for this position.The OpportunityWe are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply.Work schedules will vary and may include some nights and weekends. Schedules will be assigned based on business needs.Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay.As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.What you'll do:Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.Resolve status inquiries and, when appropriate, route to handling adjuster.Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.Apply strong time management skills by closely adhering to assigned work schedule.Embrace continuous improvement and development through coaching and collaboration with manager and team members.Use strong call management skills by assisting members within a timely manner and limiting non-productive time.May assign or initiate emergency services when required on specific claims.Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have: High School Diploma or GEDAbility to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.Ability to prioritize and multi-task while navigating through multiple business applications.Successful completion of a job-related assessment is required.May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees)What sets you apart:US military experience through military service or a military spouse/domestic partnerThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

THE BUSINESSHoneywell is a Fortune 500 technology company that delivers industry-specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable.Honeywell Aerospace products and services are found on virtually every commercial, defense and space aircraft in the world. With an unmatched heritage of innovation that spans more than a century, our aim is to solve the greatest challenges CEOs, pilots, operators, passengers, finance, maintenance, and cabin crews face -- and transform the way we all fly. We deliver improved fuel-efficiency, more direct and on-time flights, safer and more comfortable travel and better flight planning and traffic management. We do this through one of the industry's broadest and most advanced portfolios including world-class engines, cockpits, cabin design, wireless connectivity, and enterprise performance management services - even for emerging market segments like flying taxies, while providing world-class customer service, repairs and technical support.THE POSITIONOversee, direct, own and manage operational projects and be part of overseeing and directing operational projects for world-class integrated supply chain projects within the Global Aftermarket materials organization. You will be primarily responsible for influencing and managing cross functional teams with respect to allocation processes, rebalancing processes and material availability with respect to spares and material flow within the R&O shops. You will assess project issues and develop enhanced resolutions to meet or exceed productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress and for intervention and problem solving with key stakeholders. You will interface with and influence all levels of the ISC and related functions from senior most leadership to the operational execution teams.You will be leading complex, global, projects across multiple teams, functions and disciplines within the business.KEY RESPONSIBILITIESDrive and execute new initiatives and existing processesLead team projectsDevelop improved allocation and rebalancing processes and tactics and drive digitization and tools at all levelsReporting on projectsLead internal leadership forums/calls and meetings with respect to core disciplinesOptimize Material management proceduresImprove Operating System MaturityHealth, Safety and Environment complianceMaterial SchedulingU.S. PERSON REQUIREMENTSDue to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.YOU MUST HAVEBachelor's and/or Master's degree3-5+ years of materials management experienceMust be a US Citizen due to contractual requirementsWE VALUEBachelor's and/or Master's degreeSignificant experience in ISC, materials, distribution centers and operationsStrong experience in project management and problem-solving skillExpert within material control system such as MRP/SAP systemsExpertise across professional disciplines within material management functionAbility to influence and collaborate with all levels of the organizationMentor new leaders or peersSignificant experience in materials management

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home USA Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home. * Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values

Why USAA?Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.The OpportunityWe are currently seeking dedicated professionals to work in our Phoenix office (located at 1 Norterra Drive, Phoenix, AZ 85085) for future bank customer service and sales opportunities in 2024. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.What you'll do: Handle inbound member calls in a fast-paced contact center environment.Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products.Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition.Advise and educate members on available USAA digital tools and resources to improve the user experience.Provide outstanding member service by demonstrating empathy, active listening, and professionalism.Apply strong time and call management skills in assisting members with banking needs.Embrace continuous improvement and development through coaching and collaboration with manager and team members.What you have: High School Diploma OR GED.Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products.Ability to prioritize and multi-task while navigating through multiple business applications.Strong interpersonal and communication skills.Successful completion of a job-related assessment is required.What sets you apart: US military experience through military service or a military spouse/domestic partner.1 year of customer contact experience in a needs-based sales environment.Prior experience in a fast-paced contact center environment.6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $43,680 - $44,680.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.