International Manager Salary in Natick, MA

About us- Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make sense of what's being seen. We are deeply committed to fostering an inclusive and equitable work environment, guided by our "Work Hard, Play Hard, Move Fast" culture, which celebrates employee innovation, determination, and dedication in a dynamic, fun, and distinctive atmosphere.We are working on a hybrid schedule, 3 days in the office, 2 at home.The Senior HRIS Analyst is a member of the Employee Services (ES) team and will be responsible for supporting the use, configuration, and day-to-day operations of Cognex's Human Capital Management system (Workday). The Senior HRIS Analyst will partner with the Manager, HRIS on planning and execution of all system improvements for modules they oversee.Essential Functions:Participate in the ongoing design and configuration of Workday HCM.Provide end-user support with troubleshooting, and issue remediation.Create, review and participate in functional testing for all HR system fixes, upgrades, patches, and other maintenance.Responsible for program managing semi-annual release updates as well as weekly enhancements.Research and keep up to date on new Workday functionality to make recommendations for adoption.Work with internal users to assess needs, define requirements, evaluate, design, configure and test proactive functional modifications and enhancements to Workday.Review and identify inefficiencies in business process flows; analyze processes, propose recommendations, document changes for change control purposes, and implement required process improvements.Create collaborative relationships with ES functions, IT, and other cross functional stakeholders to ensure effective delivery of HRIS applications. Provide application support and end-user guidance. Research and resolve issues.Knowledge, Skills and Abilities:4+ years of proven ability in supporting Workday HRIS system. Absence experience required.Proficient in Microsoft Excel, including the ability to develop reports using functions, formulas, and/or macrosExperience with ADP Workforce Now, Extend, BIRT, and Workday integrations a plus.Experience with executing testing and validation of configuration and ability to conduct research into application and system-related issues.Ability to take ownership of tasks and use initiatives to solve problems, exercising an appropriate level of judgment.A team player with the aptitude to work independently as well as cross-functionallyStrong organization and time management skills required and the ability to react to quickly changing prioritiesExcellent analytical and problem-solving skills and strong attention to detailExperience maintaining a high degree of discretion and sensitivity to confidential informationAdditional Job DescriptionEqual Employment OpportunityCognex is an equal opportunity employer. Cognex evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

About us- Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make sense of what's being seen. We are deeply committed to fostering an inclusive and equitable work environment, guided by our "Work Hard, Play Hard, Move Fast" culture, which celebrates employee innovation, determination, and dedication in a dynamic, fun, and distinctive atmosphere.We are working on a hybrid schedule, 3 days in the office, 2 at home.We are seeking an experienced, data-driven Customer Experience (CX) Project Manager to drive improvements to the Cognex CX with a focus on customer effort, innovation, and value realization. The Senior Project Manager, Customer Experience will swiftly become an expert on Cognex products as well as customer success packages, processes, and systems, and then drive projects that positively impact Cognex customers in ways that align with global operational and financial objectives. The successful candidate will be instrumental in improving Cognex customer journeys and will come equipped with a combination of project management expertise, strategic thinking, a deep understanding of customer-driven requirements, and a track record of exceeding project deliverables. This person will be collaborating with stakeholders across multiple functions while leveraging our Salesforce CRM and product portfolio to achieve the target CX objectives; Salesforce experience is required.Essential FunctionsLead end-to-end projects centered on CX, from conceptualization to implementation, ensuring initiatives are delivered on time, within scope, and within budget.Learn Cognex customer success processes and systems, most of which runs through Salesforce Service Cloud, and leverage data to propose and execute changes to existing processes.Leverage Salesforce data and voice-of-customer research to understand customer needs, preferences, and pain points in driving CX improvements.Develop comprehensive strategies to enhance the overall CX across all touchpoints; collaborate with internal stakeholders, such as Marketing, Sales, and Engineering, to earn buy-in on CX strategies.Exemplify a culture of continuous improvement by proactively identifying opportunities to enhance the customer journey, and prioritize and deploy such enhancements based on impact to customer satisfaction and loyalty.Stay informed on product and service offerings, industry trends and emerging technologies, competitive landscapes, and best practices related to CX; leverage this knowledge to drive innovation and differentiation.Productize elements of the CX and equip Sales with the resources to demonstrate relevant value propositions to Cognex customers.Define key performance indicators to measure the success of CX initiatives; monitor KPIs regularly to track progress and identify areas for optimization.Provide regular updates to senior management and key stakeholders on the progress of CX projects.Knowledge, Skills & AbilitiesProven ability to lead and manage cross-functional, customer-centric projects within a global, matrixed organization from concept to deployment.Expertise in customer journey mapping, customer segmentation, CX design and implementation, and using data to substantiate business requirements.Proficiency with Salesforce CRM and project management tools such as MS Project, JIRA, and/or Asana.Strong interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.Prioritization and organizational skills to manage multiple projects with quality and efficiency in a dynamic, fast-paced environment.Strong understanding of complicated data analysis theory, project cost estimation, and profitability analysis.Strong decision making and problem-solving skills with the ability to sort through competing priorities, anticipate and manage risks, and develop effective mitigation actions to produce effective solutions in unexpected situations.Understanding of the "Customer Journey" throughout the lifecycle of a customer's interaction and reducing the customer effort.Possess adequate familiarity with, or propensity to swiftly learn, applications for all major Cognex products including, but not limited to, DataMan, In-Sight, VisionPro, Cognex Designer, ViDi, and Ether-Inspect.Exceptional communication and presentation skills, with the ability to effectively communicate complex ideas and concepts to diverse audiences.Strong problem-solving and decision-making abilities, with a focus on driving results and exceeding expectations.General sense of accountability and ownership.Minimum Education and Work Experience RequiredBachelor's degree preferably in a technical discipline.Minimum of 5 years' project management experience with a focus on complex, cross-functional projects for a $1B+ global organization.Minimum 3 years' hands-on experience with Salesforce CRM; experience with SAP is preferred.PMP certification or equivalent project management certification preferred.Lean six sigma and value stream mapping experience is preferred.Experience with any of the following is a plus: machine vision, industrial vision systems/devices, factory automation, software programming, PLC communications protocols.Willingness to travel occasionally as needed, up to 15%.