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Assistant Account Manager Salary in Minneapolis, MN

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Sr. Account Manager- Service/Repair (Minneapolis)
ThyssenKrupp Elevator Corporation, Minneapolis
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Minneapolis, MN.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.ESSENTIAL JOB FUNCTIONS:Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.Develops capital plans for customers to address their short- and long-term building needs. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.Performs other duties as may be assigned.EDUCATION & EXPERIENCE:Bachelor's degree and 5+ years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferredAbility to read and interpret architectural and/or blueprint/drawings preferredExperience selling Service/Repair, Construction, and Modernization in elevator strongly preferredEDUCATION & EXPERIENCE:Bachelor's degree and 5+ years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferredAbility to read and interpret architectural and/or blueprint/drawings preferredExperience selling Service/Repair, Construction, and Modernization in elevator strongly preferredThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Minneapolis, MN.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.ESSENTIAL JOB FUNCTIONS:Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.Develops capital plans for customers to address their short- and long-term building needs. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.Performs other duties as may be assigned.
Admin - US - Customer Service Rep 3
American Cybersystems, Inc., Minneapolis
Innova Solutions is immediately hiring for a Warranty Part Receiver. Position type: Full-Time, Contract Duration: 6 Month Location: Minneapolis, MN 55420 As a Warranty Part Receiver, you will: Job Summary: Manage the Warranty part return process from part receipt from dealer to part shipment to supplier. The goal will be to maintain the shortest possible cycle times. There are approximately 70-90 parts returned per working day, which are supplied by approx. 35 vendors and counting. It will be critical to develop, follow, and maintain up-to-date best practices and Standard Work procedures that ensure all process are followed consistently and accurately. Standard work will include MDI (Managing for Daily Improvement) in which the candidate will be responsible for tracking and reporting on progress towards goals as well as bringing visibility to any issues or hurdles. Responsibilities: Safety is important; this role requires the use of safety shoes, protective eye wear and gloves. Accountability will be important in this role to manage time and processes, as this role requires a self-motivated person to ensure metrics and goals are met. This position will require standard work adherence and creation as processes need created and maintained, as well as escalation of issues and identifying process improvements. Customer Service Skills are critical, as this role provides support and interfaces with both our dealers, customers, adjacent teams, and the Claims Management team. Standard Work - organize warehouse with spirit of continual change and improvement, key aspects will be utilizing 5S, Lean thinking, and Managing for Daily Improvements (MDI). The position requires detailed process documentation, labeling of work areas, engagement with Vendor Recovery to ensure standard work is accurate and up to date. Part Shipping - This role must accurately and timely ship parts to suppliers in exchange for warranty credit and failure analysis. Parts shipment to suppliers should not exceed 30 days with a couple of exceptions. Part Receiving - Accurately and timely record and receive parts into electronic database, correctly matching component supplier and part number received. Parts to be received into system within 1-2 business days of receiving them. Key Competencies: Business Focus: Understands the business requirements and impact of process breakdowns Planning and Organization: Awareness of trends that may affect shipping or receiving cycle times, and early identification of potentially larger issues Innovation/Change Management: Refocusing on the layout and standard work that will streamline processes, eliminate waste and improve the cycle time between Warranty Claim and Vendor Reimbursement Communication: Able to clearly communicate part return and Computer Database Skills: Proficiency in Microsoft Office Suite, particularly Excel and Word Teamwork/Interpersonal Skills: Builds and retains relationships through positive interactions that influence others to want to work with and achieve the goals. This will be important in working with suppliers, warranty, engineering, supply management and vendor recovery teams Product Knowledge: Demonstrates basic knowledge of refrigeration principles and Thermo King Products MUST HAVE: Basic Competency with Windows Operating Systems (Excel, Word) Ability to demonstrate good communication and customer service skills Ability to work standing 90% of the day and lift 50lbs Comfortable with database systems - such as learning and maneuvering system databases, uploading spreadsheets, barcode scanners, testing database enhancements, etc. NICE TO HAVE: Previous experience with Warranty/Claims or Service Contracts Bilingual - Spanish The ideal candidate will have: 1-3 years of Return Merchandise Authorization / RMA experience. Experience in utilizing Warehouse Management tools. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Dishank Sharma Sr Associate Recruitment PAY RANGE AND BENEFITS: Pay Range*: $20-25 per Hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Front Desk Administrative Assistant
Ultimate Staffing, Minneapolis
We have an immediate opening for a Front Desk Administrative Assistant! Monday - Thursday 8am-4:30pm and Fridays 9am-6pmPay range: $19-$22/hourPosition Title: Front Desk Administrative AssistantJob Duties/Description: Greets all callers and visitors in a professional, friendly, and efficient manner.Directs customers to the correct department.Process all repair orders for the service department, including customer pay, warranty, or internal orders.Accurately process payments for accounts receivable, manage past due accounts, prepare/send monthly statements to customers.Perform accurate data entry of accounts payable invoices, vehicle invoices, and other necessary documents.Scan and file documents, maintaining an organized records retention process.Schedule appointments for the installation of items owed to customers.Answer incoming calls, take messages and transfer callers to the appropriate person or department.Maintain cleanliness and stock of the customer lounge, ensuring it is well-organized and stocked with guest refreshments.Provide general administrative support to all Department Managers, office staff, and owners as directed.Perform other tasks as assigned.Requirements:High School graduate or general education degree (GED) required. Minimum 2 years of customer service experience.Proficiency in Microsoft Office Suite.Excellent verbal and written communication skills.Ability to maintain a professional and positive attitude at all times.Desired Skills and ExperienceWe have an immediate opening for a Front Desk Administrative Assistant! Monday - Thursday 8am-4:30pm and Fridays 9am-6pmPay range: $20-$22/hourPosition Title: Front Desk Administrative AssistantJob Duties/Description: * Greets all callers and visitors in a professional, friendly, and efficient manner.* Directs customers to the correct department.* Process all repair orders for the service department, including customer pay, warranty, or internal orders.o Accurately process payments for accounts receivable, manage past due accounts, prepare/send monthly statements to customers.* Perform accurate data entry of accounts payable invoices, vehicle invoices, and other necessary documents.* Scan and file documents, maintaining an organized records retention process.* Schedule appointments for the installation of items owed to customers.* Answer incoming calls, take messages and transfer callers to the appropriate person or department.* Maintain cleanliness and stock of the customer lounge, ensuring it is well-organized and stocked with guest refreshments.* Provide general administrative support to all Department Managers, office staff, and owners as directed.* Perform other tasks as assigned.Requirements:* High School graduate or general education degree (GED) required. * Minimum 2 years of customer service experience.* Proficiency in Microsoft Office Suite.* Excellent verbal and written communication skills.* Ability to maintain a professional and positive attitude at all times.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Restaurant District Manager
Confidential, Minneapolis
$85,000 - $90,000 salary range + bonus potentialMedical, Dental, Vision, Domestic Partner Benefits, Spouse & Children Benefits401k with a matchFlexible Spending AccountPaid Time OffIncentive Bonus PlanShort-Term Disability, Long-Term Disability, Life/AD&D InsuranceHome office allowanceCell phone allowance Internet allowanceMileage reimbursementAMEX travel card providedWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Job Title: District ManagerDepartment/Function: OperationsLocation: Field, in DistrictReport to: Regional Manager or Regional VP/DirectorDetails: Full-Time, ExemptTravel Requirements: FrequentlyGENERAL DESCRIPTIONLeads and behaves according to Company Values. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. He or she leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Operating Procedures with main areas of focus including but not limited to:FOCUSPeopleMust ensure each shop has a great General Manager.Continuously develop and train General Managers to the next level.Must develop bench at every level from Shift Leader to District Manager.Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration.40% of time must be spent on executing the People Plan and Coaching teamsCoach General Managers on conducting and implementing performance reviews and development plans.Conduct performance reviews and provide continuous feedback and development. Hold team accountable.Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders.Knows how to and routinely identify internal talent, source and recruit.Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level.Hold effective monthly meetings with Shop Management team for goal alignment.Act as communication liaison between Support Center and Shops.Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.)CustomersEnsure all GMs hire nice people and teach them.Drive the Food Loving Value deep into the shops.Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service.Analyze, address and improve results of the customer feedback program.Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws.SalesDevelop the annual business plan for the Market.Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook.Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard.Hold managers accountable for results of facility standards.Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement.Lead successful new shop openings in market/regions.ProfitMust know how to make more money; expert in Labor Costs, Food Costs and Controls.Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans.Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly.Complete various audits to ensure that shops meet standard practices and procedures (i.e., cash, security).PHYSICAL FUNCTIONSMust have the ability/stamina to work a minimum of 50 hours a week.Ability to stand/walk for 9-10 hours per day.Ability to travel 80-90% in the field.Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.Must be able to work in both warm and cool environments, indoors and outdoors.Must be able to tolerate higher levels of noise from music, customer and employee traffic.Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person.Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.EXPERIENCE, EDUCATIONS AND BEHAVIORSKnows, lives and can teach our values.Adopts our values as their personal values.Has excellent communication skills, including active listening and the ability to ask great questions.Has a sustained record of leading teams to success.Possess an extremely strong work ethic.Is educated and is an active learnerHas the initiative to solve problems and to get things done correctly and on time.Has the ability to grow other leaders.Has humility and self-confidence.Knows how and successfully grows our sales/business profitablyBA/BS preferred.At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.Proven track record of delivering results in a complex, fast-paced environment.Demonstrated leadership capability to build strong teams and to achieve business goals.Ability to relocate to other markets, preferred.As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric).Microsoft Office skills.
Service Sales Assistant
Brin Glass Company, Minneapolis
Brin Glass Company is searching for a Service Sales Assistant to join our team! What makes Brin unique? Brin Glass Company has experts at every stage of the glass lifecycle, including design, fabrication, distribution, installation, and service. With 5 divisions across the state of Minnesota, Brin provides unique opportunities for collaboration and career development. As a privately held ESOP company, Brin offers incredible benefits and a unique employee-owned culture focused on living our core values every day: We Show Up. We Bring It. We Do It Right. Brin invites you to consider investing your strengths here. What We Offer: Health, Dental, Life and Vision InsuranceFlex Benefits including Medical Expense and Dependent Care401(k) with 3% company matchEmployee Stock Ownership Program an incredible wealth building opportunity!Paid Holidays and Paid Time OffEducational AssistanceCareer development and advancement opportunities Job Purpose: This position is responsible for supporting our service sales staff in the field by providing estimates and processing orders for existing and unestablished customers in the commercial glass service market. Common tasks would be measuring broken or fogged windows, identifying aluminum entrance repairs, mirror replacements and window leak investigation. The customer base includes commercial property managers, schools, colleges, municipalities, corporations, and small contractors. The geographical market is the Twin Cities metro area. Essential Duties and Responsibilities Assisting Service Sales reps with management of key accounts.Communicating with customers to ensure a timely response.Providing support, estimates and service to existing and new customers.Ensuring that our customers are highly satisfied with our services and products. Entry and management of work orders and quote requests to insure accurate and timely service to customers.Working with the glazing supervisor to schedule work and provide updates to customers.Communication of job details to the glazing supervisor and glaziers before the start of the job.Managing work orders to be completed as efficiently and profitably as possible.Resolving any issues for our customers or with work orders in a timely manner.Processing of completed work orders to ensure timely invoicing and payment.Manage error tracking and re-ordering materials as required.Follow up on qualified leads from Marketing and Business Development.Answer and transfer phone calls as required.Sharing ideas and new products with the rest of the service team.Additional responsibilities as necessary
Project Manager(Available-Any Time)-Remote
Alliance Land Development, Minneapolis
Job Type: Work from home, PermanentRESPONSIBILITIES:Lead project management in support of day-to-day account activities, including but not limited to Client communications, annual strategic planning, resources and budgets, scheduling, tracking and reporting project progress, presentation development, development of creative briefs, status reports and timelines. Serve as an expert in leveraging tools/software for project management and team collaboration. Directly interface with client and/or client-facing teams to coordinate delivery of a successful projects. Collaborate and coordinate with internal creative teams and external partners. Assist in new business activities as neededTravel: Occasional client travel as requiredSupplemental pay types:Bonus payCommission pay
Sr. Project Manager - SaaS Implementation
SPS Commerce, Minneapolis
Sr. Project Manager - SaaS ImplementationUS--Job ID: 2024-8563Type: Regular# of Openings: 1Category: ImplementationRemote - United StatesOverviewSPS Commerce is growing! We have several Project Manager openings on our NetSuite team to continue to expand our services and are looking for new team members who are Obsessed with Customers and have a Results Matter mindset to join our Implementation Team! The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring teamwork flow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered. This role will either be hybrid from one of our corporate offices or fully remotebased on the candidate’s geographical location. Does this sound like you?You are known for your communication skills and ability to manage projects and deliverables internally and externallyYou can hold business critical conversations with clients, while maintaining the relationship and earning their trustYou have experience with managing software implementations from the moment the contract is signed until they are fully deployedWhy work at SPS?We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. What is the day-to-day like?You will own a portfolio of projects, driving them from contract signature to project closure. You will work with and influence upstream/downstream partners (within and outside Implementations) to ensure successful broader service delivery. You’ll provide leadership to the project team and for the efficiency and effectiveness of projects for a given service delivery area. The day-to-day will include regular collaboration with multiple teams across SPS.Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support.Create and maintain project work schedules, track customer requirements, and translate customer requests into project deliverables.Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks and issuesDefine and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organizationDemonstrate the ability to apply technical, professional, or product expertise to real work situationsComplete post-project analysis and drive positive project outcomes, team results and effective change managementOwn a portfolio of projects while working with limited supervision.What experience is required? Project Manager:Bachelor’s Degree or equivalent experience2+ years of project management experienceStrong problem solving & analytic abilityQuality-focused; detail-oriented; ability to prioritize and multitaskProven ability to handle multiple projectsComputer proficiency in Microsoft Office suiteExcellent organizational skills and written/oral communication skillsDemonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environmentSr. Project Manager:Bachelor’s degree or equivalent experience5+ years project management experienceDemonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluationStrong problem solving and detail-oriented; ability to prioritize and multi-task; proven ability to handle multiple projectsExcellent organizational skills and written/oral communication skillsExperience developing processes and managing projects in a technology based service organization desiredDemonstrated ability to lead teams and achieve goals without direct authority over personnelWhat experience is preferred?Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation.Experience developing processes and managing projects in a technology-based service organization desired.Demonstrated ability to lead teams and achieve goals without direct authority over personnel.Supply Chain ExperiencesEDI or ERP experience or Order to Cash process for suppliersNetSuite - nice to haveSPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. **EOE including veterans/disability**PI239804885
Account Manager-Twin Cities, MN
United Natural Foods Inc, Minneapolis
*Must live within Twin Cities, MNPURPOSE:The Account Manager is responsible for providing high quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.The Account Manager is responsible for strategic selling, bringing core product expertise and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.JOB RESPONSIBILITIES:Account Management & Strategic Sales Planning (25%)• Execute sales plans and goals designed to increase sales, profit margin and minimize expenses• Develops joint business plans• Identify and manage new sales opportunities and servicing of existing accounts.• Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts• Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts• Bridge between Sales and Ops to manage through challenges and resolve for customerDeliver Account Results (25%)• Analyze sales reporting and create strategies to drive sales• Operates as the account conductor and owns the specialty sales deployment process• Develops and maintains a JBP that drives sales and profit margin• Responsible for sales and profit margin results for assigned account(s)• Focuses plans to drive sales and profit margin across product and services• Delivers on corporate goals to deliver synergy and cross selling capabilities to customersManage Relationships (25%)• Create and maintain partnerships with vendor, broker and other trade partners.• Meet or exceed client expectations and established deadlines.• Drives proactively the company's initiatives to ensure the success of the customer.• Focuses efforts on mutual sales and profit growth.• Owns one or more key account customers.Manage Execution (25%)• Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.• Coordinates with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists and Professional Services to identify strategic selling opportunities for account(s).JOB REQUIREMENTS:Education/ Certifications:• Bachelor's degree strongly preferredExperience:• Minimum 2 years sales experience preferred• Understanding and knowledge of products• Development and execution of business plans, sales plans, and/or commission programs.• Familiarity with sales opportunities• Understanding of sales forecasting, programs, promotions and related techniques• Understanding of margin and company profitability• Proven track record of meeting and exceeding customer expectations• Ability to work in a result driven environment• Proficiency in Microsoft Office Suite and company systems• Demonstrated ability to drive new business and close salesOther Skills/ Abilities:• Excellent communication, negotiation, and presentation skills• Aptitude for financial reporting• Ability to lead without reporting authority• Ability to interact at all levels of the business• Able to manage and coordinate projects• Able to exceed at: customer service skills, problem solving, attention to detail and organizational skillsPHYSICAL ENVIRONMENT/ DEMANDS:• Travel is required• Most work is performed in a temperature-controlled office environment• Incumbent may sit for long periods of time at desk or computer terminal• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday• Stooping, bending, twisting and reaching may be required in completion of job dutiesAll qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor
Restaurant Assistant Manager
Sonesta Hotels International Corporation, Minneapolis
Job Description Summary The Restaurant Assistant Manager sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Restaurant Assistant Manager is responsible for assisting the Restaurant Manager and Restaurant GM in directing and managing the Food and Beverage function for our restaurant 312 an Italian Fine Dining establishment. Maintaining the restaurant quality in service standards as well as driving profits. In this role, the Restaurant Assistant Manager is expected to participate in the management restaurant front of house staffing, inventory, and execution of daily restaurant operations for the hotel. Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company's revenue and profitability goals and objectives. The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.Job DescriptionAssist in coordinating, planning, preparing, and executing food and beverage to the highest standards in food and beverage outlets and functions within the hotel. Follow up on guest feedback.Assist in hiring and training all Food and Beverage employees.Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.Thorough knowledge of all food and beverage offerings. Coordinate with Restaurant Chef on daily menus and educate the team.Ability to work all Front Of House positions if neededVisibly work the floor to ensure flawless execution and handle all complaints.Inspect room and tables for proper set-up and cleanliness.Maintain high standards of personal appearance and groomingEnsure all opening and closing duties for staff are completed before service starts or shift ends, and staff sign out.Perform other duties as requested by management.Strategy and Planning: Assist in managing all aspects of the food and beverage service department.Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.Coordinate details of upcoming special functions within the hotel. Managing your Team: Conduct pre-shift meetings with staff and review all information pertinent to the day's business.Ensure employees are treated fairly and equitably.Coach team by providing specific feedback to improve knowledge, skills, and performance.Establish and maintain open, collaborative relationships with direct reports and the entire food & Beverage team. Leading with Passion: Utilize and collaborate with resources across different departments.Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.Focus on the mission and well-being of the department, hotel, and company.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate Sonesta's core values and guest service Additional Job Description Consistently review restaurant operations to identify any problems, concerns and opportunities for improvementManage with integrity and knowledge to promote the culture and beliefs of SonestaProvide coaching and feedback to team members and assess performance on an ongoing basisCreate a positive customer experience by delivering a high level of service and ensuring all team members engage in conversations with customers to understand their needs and exceed their expectationsProficient in Microsoft Word, Excel, and Outlook.Communicate effectively to ensure that excellent operations are consistently achievedEstablish and maintain effective working vendor relationshipsExtensive knowledge of beer, wine, and liquor as well as the ordering process associated to keep proper inventory par levelsDeliver quality results in financial performance by proactively driving sales and managing financials to meet the bottom-line revenue goalsTrain and coach staff in customer service principles and practicesEstablish and delegate work duties in each area utilizing guidelines and check listsFollow Sonesta operational policies and procedures, including those for cash handling and safety/security, to ensure the safety of all team members and customersLead a positive team environment by recognizing and reinforcing individual and team accomplishmentsTrain, develop, and manage Front of House team membersReward and express genuine appreciation of your team's valuable hard work and tenure.Assist with scheduling, expense tracking, labor management, and end of month beverage inventoryTeam building and interpersonal skillsAbility to use discretion in providing direction to othersAbility to lead a team and communicate efficiently, both verbally and in writingMust thrive in a fast-paced work environmentMust have a strong work ethic and accountabilityExceptional time management and organization skillsAbility to provide exceptional customer service that exceeds expectationsWillingness and ability to work nights, weekends, and holidaysBenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Explore Location Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Senior Manager-Municipal Advisory
Baker Tilly, Minneapolis
OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. ResponsibilitiesDo you have experience in municipal finance and are searching for your next challenge? Are you interested in joining one of the fastest growing municipal advisory firms?If yes, consider joining Baker Tilly's Municipal Advisors as a Manager within our Public Sector team! At Baker Tilly Municipal Advisors, we are passionate about building strong communities. We're one of the nation's leading municipal advisors within a top ten advisory and accounting firm.Where others have partial answers to local government challenges and opportunities, we deliver comprehensive solutions. Working with other members of the Baker Tilly Municipal Advisory team, the successful applicant will provide key financial management services to municipalities,contractually leading the client's finance operations This role may include: Directing finance department operations.Strategic leadership through preparation of the annual budget and capital improvement program and discussions with municipality leadership and governing body officials.Advising and serving as the finance subject matter expert to members of the municipality staff including Senior Administration and the Governing Body,Leading members of the Baker Tilly Municipal Advisor's engagement team assigned to the municipality.Overseeing client staff in preparation for the client's auditCoordinating special projects for municipal clients including financial planning, debt management and economic development.QualificationsBachelor's or master's degree in accounting, finance, public administration or related field.A minimum of two (2) years' experience as municipal finance director or assistant director, or similar experience. Government Finance Officers Association "Certified Public Finance Officer" qualification is a plus. Excellent verbal and written communication skills. Demonstrated success initiating and executing municipal finance process improvements. Demonstrated success in project management.Skilled in presenting technical and/or financial information.The ability and willingness to work from home with periodic travel, as needed. Additional Information#LI-AB