Loan Assistant Salary in Irving, TX

The Titles Associate is responsible for providing superior customer service and administrative support within the Titles Department. Procures and processes documents required to establish liens in favor of Reprise Financial on collateralized loans. Tracks and maintains title records for automobiles.Essential Duties:Review Titles and notify customers of additional items needed to complete their title work with the stateContact banks and other parties to follow up on titles being mailed and processedAnswer customer questions related to current loan and title statusContact DMVs and banks for information and to verify title and/or registration informationPrepare title packagesWork with team to prioritize daily output, assist with various projectsUpdating system to reference current status of titles and loansReceive, open and distribute mailPerform other duties as assignedEducation & Experience: High school diploma or GED equivalent1-3 years of experience in financial services, lending experience preferredPrior title experience preferredKnowledge of loan lifecycleCompetencies: Critical thinking and problem solvingAttention to detailTeamwork orientedCustomer service orientationCommunication