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Policy Analyst Salary in Irvine, CA

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Click on the quicklinks below to find out more about our company and associates.
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It's fun to work in a company where people truly BELIEVE in what they're doing!Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.Ingram Micro has earned Great Place to Work Certification for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!This position is based in our Irvine, California Corporate Headquarters with the opportunity to work up to two days remote per week. YOUR ROLE:The Information Security Compliance Analyst will report to our Sr Manager of Quality and will be part of the OpEx compliance team. The Analyst will support global activities as they relate to ISO27001, ISO9001 and ISO14001. You will be responsible for for providing subject matter expertise in ISO27001 Information Security regarding compliance requirements. In addition, implementing, maintaining and improving the Information Security Management System at a corporate level for Ingram Micro facilities across North and Central America.The Information Security Compliance Analyst will perform and lead complex compliance reviews, within the IT audits including network, internet, applications, telecommunications, security administration, and contingency planning. Assess risks, develops detail audit/compliance programs, execute audit/compliance programs steps, analyses result and effectively communicates results to senior management.Additional Responsibilities Include: Manage and Support IT compliance activities for regional information security support of ISO27001 auditing, reporting and remediation where appropriate.Coordinate and communicate IT compliance activities to align with Global IS leadership in support and improvement of ISO27001 management system.Ensure regional IS compliance to IS security standards (ISO27001) requirementsPlan and conduct complex IS and integrated audit/compliance projects, including preparation of an objective risk-based assessment and an effective audit/compliance approach.Leads and/or participates on audit/compliance activities of various locations and departments for compliance with plans, policies and procedures.Execute operational activities to support IS audit and compliance activities including technical validation processes.Execute collection of evidence to support compliance statusProvide and present reporting including monthly metric deliveryManage escalation and enforcement for unresolved noncompliance issuesManage and Support External Audit activities and reportingWork with Information Security staff to ensure tools and reporting mechanisms are satisfactorily meeting statutory objectivesSupport compliance and security validation of all 3rd party IT providersMaintain strong working relationships with internal and external support teams including Global, Regional and Country IS associatesWork on special projects as required by managementStay abreast of changes within the IS compliance areas including business change requirements and regulatory changes from an international perspectiveSupport and enforce Information Security Policy, Standards, and Guidelines for business operations and technology implementationsWork as the Subject Matter Expert (SME) on assigned projects and offers council regarding the intent of Compliance requirementsWHAT YOU BRING TO THE ROLE:A Bachelor's degree in Computer Science, Engineering, or related Science and Math discipline with an IS or Business emphasis is required.5+ years of experience with IS compliance projects (specifically ISO27001)Understands key security concepts such as access management, vulnerability and patch management, security information event management, and encryptionStrong understanding of TCP/ IP and other network protocolsUnderstanding of the basic audit best practices, standards and methodologiesAbility to formulate detailed technical documentation preferredASQ Certified Engineer, Auditor or OE Managers preferredExperience using SharePoint, MS Excel, Word, PowerPoint and VisioMust possess a valid passport and be legally allowed to leave and return to originating country.ATTRIBUTES WE LOOK FOR:The ability to work independently and in cross functional teamsActively looks for opportunities to develop new ideas to positively impact existing methods, services, or products.Understands, analyzes, and documents cost/benefit analysis where appropriate.Actively accepts individual and team responsibilities and meet commitments. Takes responsibility for own performance and actions and demonstrates responsibility and teamwork towards overall team/department goals.Ability to multi-task and work on projects concurrently and under tight deadlinesMust be detail oriented and customer focused with excellent time management skillsTakes and exhibits initiative to further develop technical and professional skills, by attending training and/or willingness to learn new systems or technologies in use by the Information Systems department.Possesses understanding of Ingram Micro's business including knowledge of department names and business processes conducted by each, company global organization, and key customer and vendor segments.BEHAVORIAL COMPETENCIES: Communication Excellent verbal, written and inter-personal communication skillsStrong communication skills; capable of explaining technical issues simply both verbally and in writingKeeps his/her manager informed of any problems, challenges, or unanticipated events affecting his/her work.Listens respectfully and avoids interrupting.Expresses ideas and suggestions in an organized and concise manner both orally and in written form.Solicits and readily accepts constructive feedback.Maintains composure when addressing an adversarial or hostile audience. Decision Making Researches and collects appropriate data points for effective decision making.Readily makes recommendations and includes necessary documentation and material to support conclusions. Develops Innovative Practices Identify, develop and manage innovative ideas and solutions to problems.Identify opportunities to reduce inefficiencies in work processes.Recognizes when it is appropriate to challenge the status quo and when it is not. Works as a Team Member Supports team decisions to implement changes, suggestions, improvements, and solutions.Encourages and supports the exploration and application of best practices.Offers assistance to others and shares information regardless of personal likes or dislikes. Acts with Integrity & Respect Prevents personal conflicts from interfering with his/her objectivity.Consistently arrives on time for meetings and appointments.Accepts responsibility for the results of his/her decisions and actions.Behaves in a way that is consistent with Ingram Micro's values.#LI-AH1#LI-HybridThe typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Client Account Support Lead Analyst - Hybrid - Irvine/Glendale, CA - Cigna Healthcare
Cigna, Irvine
Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week. The incumbent candidate must be based out of the following office: Irvine, CA -OR- Glendale, CA . Responsibilities: The Sales Client Account Lead Analyst role is a key member of the Client and Growth Services organization, providing advanced professional input to complex Client Services geographically assigned local market book of business and projects for a designated region, while working collaboratively across the segment and matrix lines. This role manages a complex book of business and is accountable to proactively manage, respond and address complex inquiries through strategic service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The Account Lead Analyst is also responsible to support and provide direction to more junior professionals utilizing in-depth professional knowledge and acumen to develop processes and procedures and monitor trends within Client Account Services. The ideal candidate will have demonstrated experience and ability to manage a complex book engaging proactively with the client/broker, solving unique service issues and inquiries, ensure potential problems are averted, work autonomously and collaboratively, only requiring "expert" level technical support from others and both inform as well as effectively communicate internally and externally. Job Responsibilities: Manage a complex book of business, provide direction and support to junior professionals and monitor trends while developing and executing service delivery plans. Engage externally with clients and brokers to educate and inform on service capabilities, products and market level strategies. Provide the day-to-day service and build long-term relationships with clients and brokers. Attend geographically assigned local market client/broker meetings. Accountable to keep account team and service leadership team well informed of account status and potential opportunities for expanded business. Develop and execute service improvement and recovery plans including proactive actions, collaborate with matrix partners, account teams to ensure we meet/exceed client expectations for assigned book. Perform root cause analysis and use data and insights to mitigate reoccurrence of issues. Accountable to exercise judgment in the evaluation, selection and adaptation of both standard and complex service techniques and procedures. Coordinate the development and delivery of monthly, quarterly and annual reporting of book of business to ensure attainment of segment level results and service improvement plans. Serve as primary subject matter expert and in support of team training: enhance, maintain and facilitate the standard operating procedures related to service delivery. Utilize problem- solving skills to identify root cause and provide support for region across the segment and leadership on all issues and initiatives. Lead and/or participate in projects. Collaborate and Partner with Tech Coaches, Trainers, Auditors & Compliance, leadership to ensure awareness of issues, elements/changes are infused in day-to-day processes and best practices are adopted. Facilitate and leads discussions. Influence service partners to drive consistency and best practices with the local market and across markets and segments. Demonstrate the ability to be proactive, anticipate needs with strong organizational and communication skills. Qualifications: Bachelor/Associate's degree in a related field preferred or at least 5-7 years of related experience. Previous extensive Sales Operations Services, procedures, compliance experience strongly preferred.Previous experience working on a service support team, project team or as a business resource support for projects and initiatives preferred .Exceptional knowledge and Technical understanding of insurance industry, broker experience, HMO, PPO, POS, funding, Compliance, contract and underwriting/rating knowledge and systems experience specifically using Excel and SFDC.Prior experience working with matrix partners, coaching others and with external customers is preferred.Strong communications and interpersonal skills (written, oral and professional presence).Ability to attend client/broker events locally with potential to travel.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 62,600 - 104,400 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.