Field Service Representative Salary in Houston, TX

About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.For more information please visit www.akzonobel.com© 2024 Akzo Nobel N.V. All rights reserved.Job PurposeThe purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining multiple existing customers.Key ResponsibilitiesProvide total technical support to customers.Problem-solving. Analyzes product-related issues, including on-site analysis and actuation. Performs laboratory analysis of the issues when needed. Communicates with RS Lab and/or Quality Control department to establish corrective actions.Manage complex customer complaints.Delivers training to customers on the use and application of the company products, equipment, and documentation on-site at the customer's location and within the training center.Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers;Gather customer needs and requirements with the Sales & Marketing organization to help build customer strategy plans.Actively participate in key phases of the sales process to prospects.Proactively prevent and solve problems of a technical nature occurring with existing customers.Attend the testing process as well as the implementation of new products and technologies.Develop and maintains relationships with customer technical staff, in order to keep and extend the business.Job RequirementsPaints & Coatings industry, any B2B industry environment, customer/ segment profiling3 years of work experience in technical services and support.Bachelor's Degree in chemical engineering, chemistry, or related field.Skills - Problem-solving, stakeholder management, creating value propositions, communication, and presentation, commercial and business acumen, and a basic understanding of financial concepts related to sales and cost to serve.Strong knowledge of coatings applications and technology and the ability to troubleshoot and provide root cause analysisTotal CompensationThe salary range for these skills is $75,000 to $85,000 + 15% annual bonus.Excellent Medical Insurance with HSA.Dental, Vision, Life, AD&D benefits.401K retirement savings with 6% company match.Generous vacation, sick, and holiday pay.Paid Parental leave.Active Diversity & Inclusion Networks.Career growth opportunities on a regional and global scale.Tuition Reimbursement.Monthly Automobile AllowanceAt AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.Requisition ID:42131#LI-HE1Nearest Major Market: Houston

Overview Stewart & Stevenson is Now Hiring a Technical Services Representative (Rail King) at 10750 Telge Road Houston, TX 77095. Responsible for providing technical customer service support to all internal and external customers for assigned product line(s).Responsibilities Serve as the primary technical contact for all internal and external customers regarding the service and repair of aftermarket equipment in the field. Act as liaison between service technicians and external customers regarding the status of service and repair jobs. Receive and respond to all technical inquiries received including from internal and external customers. Process customer calls, providing technical assistance, support and follow up. Assist with calls regarding product discrepancies. Coordinate customers’ service needs with other departments as required to ensure customer service. Provide technical assistance and information to external and internal customers in order to resolve technical problems that may occur with products, including service of parts or equipment, repair techniques, and new product changes on parts. Troubleshoot equipment issues with external customers and field service technicians. Interact regularly and directly with customers, field service technicians and vendors to ensure all products and services function properly and meet established quality and reliability standards. Provide internal customers with information on customer requests, product requests or other competitive activity. Advise management of product quality or service improvements necessary to increase customer satisfaction. Notify field service technicians and management of technical changes to products and field issues regarding products or services. Distribute technical information materials, such as technical bulletins, parts and/or repair manuals, to external customers, and field service technicians. Maintain technical literature inventory to provide a resource for product and service technical information. Refer complaints of product or service failure to appropriate departments for investigation. Organize and implement testing of products for known or suspected problems. Assist in the design and development of technical training materials and curriculum with the Company’s training department to teach customers about aftermarket equipment, including the development of equipment instruction and use manuals. Develop preliminary quotations for customers regarding equipment repairs, refurbishments, part sales and training. Review all quotations with the Product Manager prior to presentation to customers. Communicate field feedback to management regarding service or product issues. Act as a liaison among engineering, sales, and customers. Provide information regarding product failures, customer service issues, technical information, and product quality to management on a regular basis. Assist in troubleshooting equipment problems, advise of equipment capabilities, and recommend proper replacement parts and repair procedures. Develop and maintain customer troubleshooting guide for assigned product line(s) for use by external customers and field service technicians. Qualifications Ability to utilize the available time to organize and complete work within given deadlines. Ability to communicate in writing clearly and concisely. Ability to communicate effectively with others using the spoken word. Ability to take care of the customers’ needs while following company procedures. Ability to work independently with minimal supervision. Education/Experience: Bachelor’s Degree preferred. Prior experience in reading and interpreting hydraulic, pneumatic, and electrical schematics required. Prior customer service experience in an oilfield related industry also required. High School Diploma or General Education Degree (GED) and four to ten years related experience. Associates Degree (two-year technical school or college) strongly preferred. Computer Skills: Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with JD Edwards service system preferred.Working Conditions: Office and shop environment. Shop environment may not have air conditioning.

Great people make Schneider Electric a great company. Schneider's Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on Schneider Variable Frequency Drives. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas. This may be the next step in your career journey if you have:Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline. 2+ years of relevant mechanical, electrical and/or power distribution service experience , technical proficiency in electronic/electrical component theory. Experience writing reports and competency in presenting information and responses to managers, clients, and customers. The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. The ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings. The capacity to move service equipment weighing up to 50 poundsWhat we have for you:Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTASchneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today!€36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Great people make Schneider Electric a great company. Schneider's Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on Schneider Variable Frequency Drives. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas.

Field Technical Services RepresentativeAbout the JobSpears® Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for Houston and the surrounding area and Louisiana. Qualified candidates must live in the Houston area and have a minimum of 2 years experience with pipe and fittings. PRIMARY RESPONSIBILITIES:• This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears® products.• Conduct product education and training seminars for end users, designers, distributors, contractors etc... as requested while continuing to educate himself/herself on Spears® products.• Assist end users, specifying entities, design firms, code authorities etc... with product specifications and code approvals.• Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.• Handle difficult situations with professionalism and tact.REQUIREMENTS:• A self-starter with the ability to learn quickly.• Preferably based out of Houston. • The ability to work with a strong sense of urgency.• Basic negotiation skills.• Self-motivated, detail-oriented and organized.• Strong mechanical aptitude.• Computer literate.• Able to multi-task and prioritize.• Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.• Ability to travel within territory and outside territory when required.Please send resumes to: [email protected] ABOUT SPEARS® MANUFACTURING CO.:• Established in 1969 Spears is a leading U.S. manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: www.spears.com

At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else. Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: As the Services Manager of North America, you will support our service department and handle customer service interactions, reports, and repairs. Within this position, you will provide the highest level of customer service, develop lasting customer relationships, and support the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services to direct and support the Field Service Team in performing field servicing, commissions, troubleshooting, site repairs, and maintenance activities on a wide range of Electrical Heating Systems. To be successful in this position, you will demonstrate and prove a strong technical background, display a strong sales-minded attitude, and have excellent leadership skills. Your Responsibilities: Support our customers' concerns quickly to maintain good customer relationships and ensure repeat customers. Travel to customer sites to survey equipment, start up, and troubleshoot our heater and control panel equipment, including heating cable. Assist with customers, engineering, purchasing, and vendors when replacement parts are required. Assist customers and representatives in troubleshooting problems with equipment or applications. Develop detailed proposals for standard and custom service contracts. Provide start-up and installation assistance by phone or as needed at the customer job site. Coordinate critical target dates from customer to engineering and production; manage requirements for documentation of drawings, testing, approvals, and all submittals. Coordinate with all subcontractors involved as required to complete fieldwork required. Perform administrative tasks, such as managing and updating backlog, service invoices, processing new orders, and tracking parts orders. Maintain a service backlog and evaluate its execution efficiency. Resolve service job problems by improving service methods to increase the service team's productivity and customer service. Understand markets and competition in each market to manage quotation service contracts and installs. Coordinate quotation, order entry activities, samples, and drawing for approval in partnership with sales, engineering, and our production team at the manufacturing plants. Partner with sales and marketing to develop short- and long-range strategies to increase sales, provide better customer service, and promote Chromalox Service business awareness. Partner with sales to meet profitable sales and growth objectives. Partner with sales by making joint sales calls with the local office to promote Service, replacement parts, supporting products, and secure vital projects. Provide training to sales organization for all products in the systems group. Support sales and marketing by assisting with literature, training manuals, and instruction sheets. Required Experience At least 10+ years of Electrical Heating experience is required. Prior working experience managing a remote service team is preferred. A Bachelor of Science in Engineering or other appropriate technical degree or equivalent experience. The ability to travel up to 50% of the time is required. Experience cross-training internal teams and demonstrate competency in all essential job functions of the department working at different workstations as production needs require. Maintenance of a clean and orderly work area free of excess materials. Support and involvement in company, department, and/or safety policies, procedures, programs, and activities. Proven working experience with strong technical problem-solving skills. Proven working experience with root cause analysis. Proven working experience building strong relationships with both internal and external stakeholders. Excellent written and verbal communication skills.

Field Service Installer - HelperCompany: ABARTA Coca-Cola BeveragesDepartment: Houston Equipment Services - Team 1Job Location: 4900 Pittsburgh DC, PAOther Potential Locations: Houston, PAWe are actively seeking enthusiastic team players who want to work with the world's most trusted and iconic brands.About ABARTAABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality!SummaryResponsible for preforming installations, removals, and relocations of Fountain Equipment.ResponsibilitiesPerforms installations, removals, and relocations of fountain equipment.Maintain on-vehicle parts inventory and order new supplies, as needed.Maintain and complete required paperwork, such as work tickets, parts list, etc.Provide quality customer service.QualificationsHigh School diploma or GED required.Refrigeration/HVAC Trade or vocational certification preferred.0 - 3 years of general plumbing and technical experience.Demonstrated mechanical, technical, and electrical aptitude.Basic computer skills.Valid driver's license and driving record within MVR policy guidelines.Must be able to pass a Department of Transportation physical and/or have a valid DOT Medical Card.Additional InformationABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity.For more job postings and additional information about our company and culture, please visit our careers site at https://abartacocacola.com.Nearest Major Market: Pittsburgh

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Sr. Field Service Manager for Beckman Coulter Diagnostics is responsible for directing and leading the field service organization for the Texas region of the company's commercial operations. You will also be responsible for all field service resources and service delivery within the defined area including: installations and implementations, preventative maintenance, all break/fix service activity, and all proactive post sale service activity. This position will have oversight for the P&L of the Service business with direct revenue in excess of $10M, and costs in excess of $5M.This position is part of Field Technical Service located in North America and will be Remote - covering the Texas and Oklahoma region. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the NACO (North America Commercial Organization) Field Service team and report to the Service Area Director - West region. If you thrive in a fast-paced role and want to work to build a world-class Field Service organization-read on.In this role, you will have the opportunity to:Regularly visit clients and customers to maintain customer network and develop new relationships for new opportunities in partnering with sales teamLead a team of Field Service Engineers, and Field Service Supervisor, be responsible for their training and professional development; establish goals and objectives; lead the recruitment process to bring the right candidates to your teamDrive P&L and operational performance around safety, compliance, revenue growth, customer satisfaction, first time fix rate, employee satisfaction, and expense linesWork closely with coordination team to facilitate daily activities such as preventative maintenances (PM), modifications (MOD) and balancing daily service-call workloadManage and resolve high-pressure customer issues, including product performance issues and technical escalationsDeliver impact at the North America Commercial Organization (NACO) level, by leading projects, applying DBS (Danaher Business System) to map improvement plans, drive sustainable and continuous improvementsThe essential requirements of the job include:Bachelor's Degree with 14+ years' experience OR Master's Degree with 12+ years' experience5+ years' experience in people management (direct reports)Proven experience in customer support role interfacing with senior customer management personnelKnowledge of customer relationships and customer satisfaction methodologiesPrevious experience in a regulated industryAbility to travel up to 50% within the regionIt would be a plus if you also possess previous experience in:Previous 10+ years' experience managing peopleKnowledge of the medical diagnostic industry - specifically its trends, pitfalls and challengesKnowledge of diagnostic analyzers - specifications and performance standards and U.S. healthcare legislationWorking knowledge of Field Customer Support, Service Contracting, and all its related sub fieldsAt Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.#LI-JP1At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Responsibilities:Oversee the safe installation, commissioning, and maintenance of company metering and control technology by managing contractors.Lead and support the implementation of the ISO45001 Occupational Health and Safety Management System in Texas, serving as the Texas representative on the company's Global Safety Committee.Develop, implement, and monitor daily operational systems and processes to enhance business performance.Identify and drive improvements in the delivery of the company's products and services.Provide electrical design input to the product development team to support the enhancement of existing products and the creation of new ones.Stay updated on the latest standards, legislation, products, and practices in the relevant engineering discipline to maintain professional competency.Qualifications:Extensive knowledge of three-phase electrical systems, medium and low voltage switchgear, electrical metering, and control and protection systems.Proven ability to build and maintain strong relationships with both internal and external stakeholders.Experience in managing contractors for electrical site works.Skilled in identifying and collaborating with cross-functional stakeholders to drive business improvements.Proficient in preparing and interpreting electrical drawings.In-depth understanding of US Electrical Standards, including NEC and local code requirements.Demonstrated project management experience, particularly with physical site works.Quick learner with the ability to take ownership of projects from inception to completion.Professional, self-motivated, and capable of working both in an office environment and remotely.Exceptional attention to detail and a process-oriented approach to project delivery.Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Job Title:             Field Service Crew ChiefFLSA Status:       Non-Exempt Department:         ServicesGroup                   Regular Full TimeLocation:             Gulfcoast (Will report to Houston, TX)  General Field Service Mechanic Crew Chief Summary: The Field Service Mechanic Crew Chief will provide hands-on technical, and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required Essential Duties and Responsibilities: Leads and serves as the technical expert for an assigned crewServes as a technical subject matter expert (SME) in all technical areas of Field Service customer support; providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc. Must have extensive knowledge of the Company’s products and servicesThe thorough testing of equipment before it is released for operational workSupervise quality control processes to track, maintain and improve customer service to prevent service failuresFollows safety compliance by ensuring all personnel are aware and comply with safety guidelines, ergonomically correct work habits, and maintaining work areasAbility to push and pull with arms up to a force of 20 poundsAscend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing up to 40 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.Ensure pre-task safety crew briefings are accomplished before the start of any operationAbility to grasp, reach and manipulate objects with hands throughout workdayTo plan, implement and manage work assignments for contractTo carry out all reasonable instructions from management whilst working in the best interest of the companyTo discipline, counsel and coach staff providing written assessments where necessaryTo communicate with all relevant departments regarding activities under his/her concernTravel 200-300 days per year anywhere from 2-14 weeks at a time.Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.  Qualifications: Minimum of 6 years of experience in Reciprocating CompressionMeets all sublevel (FST I, II, III & IV) requirementsMust have the following attributes:Safety focused, Service-oriented, Business focused, A self-starterDependable with ability to multiple-task successfullyMature, with the ability to take and provide direction and thick on the fly based on the type of work and needs of the customer / businessProfessional administrative and organizational skills, Results oriented with a sense of urgencyExcellent verbal and written communication skills and above average interpersonal skills are requiredClear, concise, and accurate service reporting is requiredEducation - Complete training for the following:Associates Degree with a technical concentration (Bachelor’s Degree recommended) or equivalent work experience (minimum)Formal training in a technical certificate programTechnical training in the oil and gas industry or associated industryCompletion of all Reciprocating Compression Systems product trainingMaster the Core competenciesAdvanced Special toolingAdvanced Engine & Compressor Theory, OEM and Non-OEMAdvanced Product KnowledgeCooper Bessemer, Ajax, Superior Engine, Superior Compressor,  Gemini Compressor, Clark, Waukesha, Dresser, CaterpillarMastery of Advanced Shop Math SkillsMastery of Computer skills – Word & ExcelMastery of product documentation e.g., engineering standards, blueprints, drawings, schematics, Bill of Materials, Service bulletins…etc.Advanced leadership skillsMastery of Engine BalancingMastery Web Deflection/AlignmentProduct Knowledge Summary: Join our dynamic and innovative team at Cooper Machinery Services where we value our employees by offering competitive benefits and a supportive work environment. Benefits/Health and Wellness:All benefits effective on first day of employmentComprehensive health, dental, and vision insuranceEmployee Assistance Program (EAP) for mental health supportTuition Reimbursement up to lifetime maximum of $50,000401(k) match up to 5%. Employees are 100% vested in the 401(K) on Day 1.Company Paid Basic Life, Basic Accidental Death & Dismemberment, Short Term and Long-Term disability.Maternity and Parental leave benefitsArc Fertility BenefitsWellness ProgramsOnsite Fitness Gym at the Houston, TX headquartersCooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.  

Job Title:             Field Service RepresentativeFLSA Status:       Non-Exempt Department:        ServicesGroup                   Regular Full TimeLocation:             Gulfcoast (Will report to Houston, TX) About Cooper Machinery Services: Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base. Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary. General Field Service Representative Summary:Field Service Representative will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required.Subject Matter experts that run individual jobs and are the appointed Cooper liaison to the customer. Oversee and delegate work assignments. Responsible for writing up Field Service workbooks.  To be a successful Field Service Representative, you should have excellent problem-solving and time management skills. Ultimately, a top-notch field service representative should have strong leadership, sales, service, and marketing skills. Essential Duties and Responsibilities:The responsibilities of the field service representative include undertaking customer support tasks, completing on-site installations, repairs, maintenance, and tests, and ensuring proper task management so that all work progresses according to the schedule. Serve as a Technical Subject Matter Expert (SME) in all technical areas of Field Services customer support.  Providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc.  The incumbent is also expected to be an expert in the following: Providing on-site technical support and performing customer support tasks.Delivering, installing, repairing, maintaining, and testing equipment.Resolving operational issues in the field.Identifying any issues and performing troubleshooting procedures.Determining customer needs and offering recommendations.Collaborating with colleagues and sharing information to ensure top-notch customer support.Managing work progress and ensuring adherence to schedules.Tracking and documenting work progress and writing service reports.Adhering to all of the company's rules and regulations.Developing and maintaining strong customer relationships.Travel 200-300 days per year anywhere from 2-14 weeks at a time.Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.Qualifications:Minimum 10 to 15 years of experience in Reciprocating CompressionMeets all sublevel (FS Mechanic I, II, III, IV and Crew Chief) requirementsMust have the following attributes:Safety focused, Service-oriented, Business focused, A self-starterDependable with ability to multiple-task successfullyMature, with the ability to take and provide direction and thick on the fly based on the type of work and needs of the customer / businessProfessional administrative and organizational skills, Results oriented with a sense of urgencyExcellent verbal and written communication skills and above average interpersonal skills are requiredClear, concise, and accurate service reporting is requiredEducation - Complete training for the following:Associates Degree with a technical concentration (Bachelor’s Degree recommended) or equivalent work experience (minimum)Formal training in a technical certificate programTechnical training in the oil and gas industry or associated industryCompletion of all Reciprocating Compression Systems product trainingMaster the Core competenciesAdvanced Special toolingAdvanced Engine & Compressor Theory, OEM and Non-OEMAdvanced Product KnowledgeCooper Bessemer, Ajax, Superior Engine, Superior Compressor,  Gemini Compressor, Clark, Waukesha, Dresser, CaterpillarMastery of Advanced Shop Math SkillsMastery of Computer skills – Word & ExcelMastery of product documentation e.g., engineering standards, blueprints, drawings, schematics, Bill of Materials, Service bulletins…etc.Advanced leadership skillsMastery of Engine BalancingMastery Web Deflection/AlignmentProduct KnowledgeSummary: Join our dynamic and innovative team at Cooper Machinery Services where we value our employees by offering competitive benefits and a supportive work environment.Benefits/Health and Wellness:All benefits effective on first day of employmentComprehensive health, dental, and vision insuranceEmployee Assistance Program (EAP) for mental health supportTuition Reimbursement up to lifetime maximum of $50,000401(k) match up to 5%. Employees are 100% vested in the 401(K) on Day 1.Company Paid Basic Life, Basic Accidental Death & Dismemberment, Short Term and Long-Term disability.Maternity and Parental leave benefitsArc Fertility BenefitsWellness ProgramsOnsite Fitness Gym at the Houston, TX headquartersCooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.