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Customer Service Representative Salary in Greensboro, NC

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MRT.R&D Chemist
MRT, Greensboro
JOB DESCRIPTION Modern Recreational Technologies, is seeking an R&D Chemist. MRT consists of Pettit, Ramuc, ValvTect and Tuff Coat brands. Lab work will include developing new product formulations as well as modify existing products and services for its brands. Document and communicate research and development information with all appropriate associates. This is an excellent opportunity to join a winning team in the recreational industry. PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Learn, understand, and maintain a fundamental knowledge of market, customer, and technology business needs. Work at translating these needs into products and services that bring quantifiable value to customers and to MRT. Prepare laboratory coating formulations for project evaluations. Complete full product testing of laboratory coatings produced. Be able to review color and match colors with the assistance of a spectrophotometer. Support production with batch supervision as needed to complete new product launches. Ensure all experiments and technologies comply with safe laboratory practices and standards. Document and communicate opportunities, ideas, results, and issues in a timely manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education Required Minimum Requirements: B.S. Degree in Chemistry, or Chemical Engineering 3-5 years' experience in the Chemical or Coatings industries. Desired requirements: College degree 3-5 years of lab experience Knowledge and understanding of coatings science and technology Ability to match colors in various paint applications. Understanding of coatings application and testing using ASTM standards, ISO standards, and other standards as necessary Familiar with safe operation and maintenance of laboratory and application equipment Good written and verbal communication skills Strong mathematical skills Good organizational skills No issues working around hazardous materials or smelling paint fumes Computer literate PHYSICAL DEMANDS Must be able to sit, stand, bend/stoop, lift, walk, kneel, crouch and climb for extended periods of time as required. Must have good hearing and vision, including peripheral vision, depth perception, and ability to correctly perceive color. The ability to lift 25 pounds frequently without assistance and up to 100 pounds with assistance as required. The employee will have to use a computer. WORK ENVIRONMENT: Functions performed primarily in a R&D Lab environment containing some hazardous chemical materials. KEY PERFORMANCE INDICATORS (KPI) Project Timelines and Goals Annual Review New product development New Products sales value Wages: From $75,000 - $90,000 per year. Benefits: Upon satisfaction of applicable eligibility requirements, include but are not limited to: medical, dental, vision, life insurance, disability, PTO days, 401(k), employee stock purchase plan, and pension.ABOUT US Modern Recreational Technologies "MRT" is the industry leader specializes in developing advanced coatings, additives, and services to support the recreational market segment. MRT has a rich history of developing excellent technology and providing exceptional customer service to our customers. The team at MRT is comprised of exceptional, passionate individuals who love the outdoors and are dedicated to creating solutions that maximize the recreational time our customers work hard to enjoy.
Inside Sales Representative
FORTILINE INC, Greensboro
Inside Sales RepresentativeIMPACT YOU MAKE:The inside sales role is empowered to team with outside sales to grow our customer base, so we keep more communities safe through delivering the supplies our customers need to provide access to clean water and HVAC.Specific duties include:• Deliver a consultative sales approach to deliver need solutions• Working cooperatively with team members maintain inventory and sales standards• Properly enter and track salesMost importantly, you will deliver high quality customer service and professionalism!WHAT YOU NEED TO SUCCEED:• Knowledge and skills common with 1 or more years' experience in sales role for a wholesale distribution business.• Highschool diploma or equivalentWHAT YOU CAN LEARN OR DEVELOP ON THE JOB:• Knowledge of assigned business line:o Plumbingo Waterworkso HVACo Kitchen & Bath• Experience in leadership• Skills and knowledge to advance your career into leadership, outside sales, or other internal opportunities.Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.Related experience may include: Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep.Plumbing & Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UTHVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UTFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
BHOM Maintenance Technician- $1,000 Sign On Bonus
BHOM Student Living, Greensboro
BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Birthday Paid Day Off BHOM Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BHOM Paid Leave Sabbatical Education Reimbursement Employee Assistance Program ****$1,000 SIGN-ON BONUS AFTER 90 DAYS OF EMPLOYMENT (FOR EXTERNALS ONLY)**** The Maintenance Technician, internally known as Service Technician, is responsible for responding to maintenance requests as instructed by the Maintenance Manager/Supervisor or property staff, or as requested by residents or vendors. This position ensures that the physical aspects of the property meet the Company’s established standards and any applicable laws. Essential Job Functions: Schedules, monitors and/or performs preventative maintenance and apartment turns. Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall, exterior structural, and appliances. Ensures that work order requests are responded to promptly and professionally. Ensures residential units have been turned in a timely and efficient manner, as well as determines if work has been completed properly. Provides excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents Uses Siteplan to schedule and perform emergency maintenance work when required Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired. Assist supervisor with scheduling and communicating with vendors and contractors Assists supervisor with scheduling and communicating with vendors and contractors Assists supervisor with obtaining bids from outside contractors, as well as oversees contractor work for completeness Assists with purchasing maintenance supplies for the property while staying within the planned budget Accurately prepares and submits property invoices in accordance with established guidelines Communicates with supervisor regarding the overall maintenance function of the property. Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention Complies with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws Achieves high productivity through reliable and punctual attendance and report any tardiness, attendance and disciplinary issues to immediate supervisor Other duties as assigned Minimum Qualifications/Skills: (include key differentiators) To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions May Require one or more of the following certifications: EPA Certification, Type I and II HVAC Certification CPO Certification (pool) Other licenses and/or certifications as required by state law Desired Qualifications/Skills: A high school education or equivalent is required (college hours preferred) 1 year of electrical, painting, drywall and plumbing experience Must be available for night/weekend call duty Work Schedule:  9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.  Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements include the ability to frequently sit, stand, walk, reach forward and overhead, and grasp. Must be able to bend, crouch or stoop. Must be able to lift and carry up to 100 lbs. and push and pull up to 100 lbs. with mechanical assistance. Must have close and distance vision and the ability to adjust focus.  While performing the functions of this job, the employee is regularly exposed to work near moving mechanical parts, work in high, precarious placed, outdoor weather conditions; frequently exposed to fumes of airborne particles; and occasionally exposed to toxic or caustic chemicals, extreme heat, risk of electrical shock, vibration. The noise level in the work environment is usually moderate.  The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
Customer Sales & Support Specialist
PPG INDUSTRIES INC, Greensboro
As a Customer Sales and Support Representative, you will be responsible for inbound and outbound customer sales calls and customer service support while exceeding customers' expectations for sales responsiveness, order processing, order tracking and other related support responsibilities. Additionally, you will work with assigned territory outside sales personnel to help achieve quarterly and annual sales budgets.As part of the Customer Service team, this position is based in Greensboro, NC and reports functionally to the Customer Service Manager. PPG offers excellent and affordable benefits; substantial PTO, vacation, and sick time; and outstanding matching 401k plus additional retirement savings.Key ResponsibilitiesHandle inbound orders in assigned sales territories and market segmentsDevelop a detailed understanding of all Traffic Solution products and applicationsDevelop a detailed knowledge of all customer market segments and their needsProvide solutions for customers based on product knowledge and customer needsProvide quotations requested by assigned territory customers and assigned outside sales personnelProvide customer support services through order tracking, acknowledgments, confirmations of orders, RMA processingProcess customer complaints and coordinate with other teams to identify a solutionCollaborate with multiple functional departments to ensure an outstanding overall customer experienceQualifications4-year degree or equivalent experience preferred; High school diploma requiredTwo or more years inside or outside sales experience a plusProven record of meeting- exceeding annual sales quota budget a plusBasic knowledge of MS ExcelExperience working for a manufacturing company a plusStrong familiarity with TMS systems is a plusFamiliarity with ERP systems is a plus#LI-OnsitePPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.
Customer Sales & Support Specialist
PPG INDUSTRIES INC, Greensboro
As a Customer Sales and Support Representative, you will be responsible for inbound and outbound customer sales calls and customer service support while exceeding customers' expectations for sales responsiveness, order processing, order tracking and other related support responsibilities. Additionally, you will work with assigned territory outside sales personnel to help achieve quarterly and annual sales budgets.As part of the Customer Service team, this position is based in Greensboro, NC and reports functionally to the Customer Service Manager. PPG offers excellent and affordable benefits; substantial PTO, vacation, and sick time; and outstanding matching 401k plus additional retirement savings.Key ResponsibilitiesHandle inbound orders in assigned sales territories and market segmentsDevelop a detailed understanding of all Traffic Solution products and applicationsDevelop a detailed knowledge of all customer market segments and their needsProvide solutions for customers based on product knowledge and customer needsProvide quotations requested by assigned territory customers and assigned outside sales personnelProvide customer support services through order tracking, acknowledgments, confirmations of orders, RMA processingProcess customer complaints and coordinate with other teams to identify a solutionCollaborate with multiple functional departments to ensure an outstanding overall customer experienceQualificationsHigh school diploma required with 2 or more years inside or outside sales experience a plusProven record of meeting- exceeding annual sales quota budget a plusBasic knowledge of MS ExcelExperience working for a manufacturing company a plusStrong familiarity with TMS systems is a plusFamiliarity with ERP systems is a plus#LI-OnsitePPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.
(USA) Store Lead
Walmart, Greensboro
What you'll do atPosition Summary...What you'll do...Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service (for example, tour to teach); ensuring customer needs, complaints, and issues are successfully resolved within company guidelinesand standards; building relationships with associates to ensure proper feedback; and answering questions or providing information to customers andassociates.Drives and ensures the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved; assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales; creating andimplementing plans to improve the financial performance of the facility; creating budgets to align with business need; and analyzing economic trendsand community needs for budget forecasting.Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community; acting as the representative for the company; presenting thecompany's perspective to various external organizations following the company's media guidelines; and promoting company- sponsored programs,events, and sustainability efforts to associates, and the local community to emphasize the facility as part of the community.Directs facility operations by setting the standard for appropriate service levels; teaching and developing effective merchandise presentation (forexample, accurate and competitive pricing, proper signage, maintaining in-stock and inventory levels, requesting merchandise to meet the needs ofthe community); providing direction and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards;and overseeing safety and operational reviews.Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoringassociates; assigning duties; setting clear expectations; providing associate recognition; delegating business objectives effectively; ensuring diversityand inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating businessplans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuringprogress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based workenvironment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coachingfor success and improvement; and ensuring diversity awareness.Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction toothers in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with businesspartners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness;and participating in and supporting community outreach events.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year's general management experience to include financial accountability.2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general workexperience and 1 year's experience supervising 10 associates/employees.For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require acurrent state issued Certificate of Eligibility.For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specificCriminal Background Check (CBC) and Firearms Authorized Training.Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, OpenDoor trainings, etc.).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firingPrimary Location...2107 PYRAMID VILLAGE BLVD, GREENSBORO, NC 27405-5100, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
2nd Shift Bilingual Customer Service Professionals
Advanced Personnel Resources, Inc., Greensboro
2nd Shift Bilingual Customer Service ProfessionalsAdvanced Personnel Resources is recruiting bi-lingual customer service professionals for an exciting career opportunity with our client located in Greensboro, NC. This is NOT a remote position.Our client is a leader in the communications industry. Ideal candidates will have 3+ years of customer service call center experience and speak fluent Spanish and English.Hours: 1:00 pm-10:00 pm and one Saturday per month 8:00 am-5:00 pmPay: $19.50The Customer Service Representative is responsible for maintaining goodwill between our organization and its customers by answering questions, solving problems, and providing advice or assistance for the services of the organization. The Customer Service Representative serves as the front line in providing a remarkable experience for our customers. The overall goal of each experience is to effectively handle customer inquiries and provide resolution while exemplifying our core values: Humble, Solution-Oriented, Transparent, Ownership Mentality and Compassionate.PRIMARY RESPONSIBILITIESAnswer inbound customer support inquiries regarding new and existing accounts.Assist customers with inquiries concerning billing, setting up accounts, making payments, blocking, unblocking, etc.Keep detailed call-in records using approved software and process.Initiate tickets to Technical Support department to assist customers that are not able to receive calls or with dropped calls.Utilize CRM software to update customer account information.Perform various clerical duties as assigned.ACCOUNTABILITIESMaintain confidentiality of customer's account information.Maintain a 95% availability of time to assist customers on the phone.Maintain talk time average at/or less than 3 minutes.Seek first call-resolution with all customer contacts.EDUCATION AND EXPERIENCEMinimum Level of Education and Experience,Combination of education and work experience; 2-5 years call center or customer service experience. Solid work history with favorable work references.MINIMUM SKILLS, ABILITIES, LICENSES, CERT/FICATIONSProficient in Microsoft Office SuiteExcellent customer service skillsProblem solving aptitude; conflict resolution skills.Strong organizational and time-management skillsExceptional attention-to-detailTyping skills of at least 30 WPMDemonstrated ability to maintain a positive, professional attitude, passion for resultsAbility to work well under pressureEffort/ Physical RequirementsAbility to sit in a workstation environment for extended periods.Ability to wear headset and/or hold phone receiver to take/assist customers on the phone throughout a scheduled workday.Working ConditionsTypical office/cubicle environmentOnce you have applied to this position, please call the office at336.272.7720 and ask for Misty Davis.For a list of all open positions, please visit www.aprinc.comAdvanced Personnel Resources has provided full-service staffing solutions, recruiting, and professional search services to the Triad region for over 30 years. Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' and candidates' needs. We work in partnership with a majority of the region's most well-known companies, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non-Clinical, and Light Industrial staffing needs.
Distributor Operator- Greensboro / Burlington
Oldcastle, Greensboro
Job ID: 492013Based in Greensboro, North Carolina, Thompson-Arthur Paving and Construction, a CRH company, is a leading provider of high-quality asphalt paving services. In addition to paving services, we provide stone base construction, bridge construction, curb and gutter construction, site utilities, complete site development and sand products. We have been proudly serving the Triad area for over half a century. By being a part of the CRH family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH. CRH is the number one asphalt producer and paver, the largest aggregates producer and the second largest ready-mix producer in North America. We are also the number four cement producer in North America and a leader in Canada. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.Distributor Operator Tired of browsing the classifieds? Job searches unsuccessful? Look no further, Thompson-Arthur Paving & Construction has the perfect career opportunity waiting for you!Job Description Summary Crew member essential to the application of asphalt/tack on highway/roadways/parking lots/driveways. Requirements Operate asphalt distributor truck. Sets spray bar on manual, automatic, or semi-automatic distributors for applying liquid asphalt. Physical ability to operate distributor and to perform manual labor as needed, such as shoveling or raking, under extreme temperatures and for extended hours of time. Normal shift is 8-12 hours. Ability to follow verbal instruction via crew foreman to assist in other positions if needed. Ability to apply liquid from distributor to designated area with attention to detail and emphasis on craftsmanship. Initiative to perform/assist with other positions for job completion. Ability to follow traffic control instructions and practice safety standards per company policy. May oil, grease, service and make normal operating adjustments to equipment. May perform other related duties such as shoveling, setting string line, and adding or removing screed extensions. Attendance required according to company attendance policy to ensure crew is able to operate at normal efficiency level. Attitude/Cooperation: Must always maintain a courteous and professional manner with co-workers, customers, public. Ability to be flexible with last minute schedule changes, location changes, time of shift changes. Overtime work required. Out of town/county/state work may be required. Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition. Initiative to perform/assist with other positions for job completion. Must pass drug test and criminal background check. Education/Experience High school diploma or equivalent preferred, but not required. Commercial Drivers License with hazmat endorsements required. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Thompson-Arthur Paving and Construction, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 21, 2024 Nearest Major Market: Greensboro Job Segment: Equipment Operator, Manufacturing
Equipment Operator - Overhead (Rayle EMC)
Pike Electric, Inc, Greensboro
Position Summary:  Equipment Operator is an entry level position in the construction, maintenance and repair of electrical overhead distribution systems.  This position works at various locations and may also be required to travel to another state depending on customer demands. Essential Functions: Works safely while performing new construction, maintenance or repair work of energized and de-energized overhead work. Stringing overhead wire. Setting poles and anchors. Assists with installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear. Assists in replacing fuses in transformers and clears faulted circuits and systems. Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others. Maintains company vehicles, equipment and tools in good working order. Able to perform rigorous physical labor. Understands proper use of company radio. Understands operation of heavy equipment. Understand basic rigging, hand lines, and lineman knot tying. Understand the proper use and maintenance of hand tools. Able to identify primary and secondary voltage on a circuit. Must be familiar with induced voltage. Capable of assisting with the installation and hook up of a single phase transformer. Capable of performing basic bucket rescue/escape. Understands the basic concepts of equipment set up and grounding. Capable of working at heights and/or confined spaces. Understands minimum approach distance. Capable of checking voltage on transformers. Understands flag and tag procedures. Capable of installing and removing a service. Understands when to wear personnel protective equipment. Capable of making up and using a hand line. Understands how and when to use Kellum grips. Able to identify different types of materials used in line work. Must be able to work outside, frequently in inclement weather. Does all other related work as required to complete the job. Other Requirements: Possess a basic knowledge of materials used in line work. Able to travel long distances on short notice, when required. Able to work for extended periods in various locations, when required. Able to obtain a Commercial Driver’s License. A Commercial Driver’s License is preferred. Able to lift an excess of 50 lbs. Willing to work over-time when requested. Capable of learning basic knowledge of materials used in line work. Capable of receiving and following directions. Capable of properly inspecting rubber goods and PPE. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms. Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions. Competencies: Self-Motivated Team-Oriented Customer Oriented Must be able to follow Company safety rules and all other Company policies. EOE/Minorities/Females/Vet/Disabled Pike is a Non-union Company NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
C Lineman - Overhead ( Rayle EMC)
Pike Electric, Inc, Greensboro
Position Summary: Class C Lineman is an entry level lineman position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations. The position may also be required to travel to another state depending on customer demands. Essential Functions: Work safely while performing new construction, maintenance or repair work of energized and de-energized overhead work. Stringing overhead wire. Setting poles and anchors. Assists with installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear. Assists in replacing fuses in transformers and clears faulted circuits and systems. Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others. Maintains company vehicles, equipment and tools in good working order. Does all other related work as required to complete the job. Minimum Requirements: 1-2 years of minimum experience required. Able to perform rigorous physical labor. Able to identify primary and secondary voltage on a circuit. Must be familiar with induced voltage. Capable of assisting with the installation and hook up of a single phase transformer. Capable of safely setting a pole. Capable of working at heights and/or confined spaces. Capable of properly installing and removing PPE and cover up. Capable of checking voltage on transformers. Capable of installing and removing a service. Capable of properly inspecting rubber goods and PPE. Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so. Understands how to tie various lineman knots. Capable of making up and using a hand line. Understands grounding procedures. Understands proper equipment set-up and grounding procedures. Understands how and when to use Kellum grips. Able to identify different types of materials used in line work. Able to travel long distances on short notice, when required. Able to work for extended periods in various locations, when required. Able to obtain a Commercial Driver’s License. A Commercial Driver’s License is preferred. Able to lift in excess of 50 lbs. Must be able to work outside, frequently in inclement weather. Willing to work over-time when requested. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms. Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions. Competencies: Self-Motivated Team-Oriented Customer Oriented Must be able to follow Company safety rules and all other Company policies. EOE/Minorities/Females/Vet/Disabled Pike is a Non-union Company NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.