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Customer Service Coordinator Salary in Greensboro, NC

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Recruiting Coordinator
Artera, Greensboro
DescriptionPosition Overview: HydroExcavators is a leading expert provider of hydro excavation services, trusted by major utility providers throughout the Southeast. Our system is a non-destructive method of excavating as an alternative to mechanical equipment or hand-digging. The Hydro Excavators Truck uses pressurized water and a vacuum system to quickly, safely, precisely, and cleanly excavate around utilities, pipelines, and numerous other applications. As a member of the Talent Acquisition Team, the Talent Acquisition Recruiting Coordinator will play a critical role and help our fast-growing company attract and build a diverse workforce through creative and innovative strategies and support with a focus on candidate experience. We are searching for a partner, with high customer service standards, detail orientation, and a sense of urgency to help coordinate our recruiting activities and provide the best possible candidate experiences. The ideal candidate has strong attention to detail, is highly organized, and can work with minimal supervision. Ability to multi-task, prioritize, and enjoy the challenges of supporting multiple people and projects. This role has the opportunity and potential to grow within the Talent Acquisition and Human Resources Team. Essential Functions: The essential functions include, but are not limited to the following: Provides support to the Talent Acquisition Department. Schedule complex candidate interviews for recruiters and hiring teams; including phone, virtual, and onsite interviews across multiple time zones with speed and accuracy. Assist with sourcing and Applicant Stack. Assist in the coordination of recruiting events. Assist with job postings on job boards. Performs administrative tasks in support of the recruiting team. Identify opportunities for improving candidate experience and recruiting operations. Ensure an excellent candidate experience with timely responses and follow-up, and a smooth transition from candidate to new hire. Partner with various teams to ensure a seamless onboarding experience. Ability to interface well with candidates and cross-functionally with internal teams. Prepare and quality check all New Hire Forms and New Hire Pre-Boarding/Onboarding processes. Approach every process with a continuous improvement mindset; suggesting innovative ways to increase efficiencies across the Recruiting team. Support a wide variety of Talent Acquisition Projects and Initiatives -Employment Branding, Recruitment Marketing, Military/Veteran Recruiting, Early Career Recruiting (University, Trade School, Etc.), Social Media, Diversity, etc. Qualifications/Special Knowledge Skills: Professional maturity and executive presence to discreetly handle confidential information. Strong attention to detail, ability to multitask with a sense of urgency Creativity and problem-solving ability. Ability to work independently, taking ownership of projects and suggesting improvements for efficiency Excellent written and verbal communication skills. Possess a strong sense of personal responsibility. Ability to work effectively in a team environment. Experience supporting multiple recruiters or teams Proficient in MS Office Suite, Outlook, social media, and other internet applications. Proficient with job postings, job site aggregators, ATS, and job distribution tools. Education/Experience: Required: Associate's degree in a related discipline. Preferred: Bachelor's degree from an accredited university Experience Required: 0- 3 years of Human Resources / Recruiting experience or relevant education Preferred: 3+ years of experience in a talent acquisition function is strongly preferred. Fluent Bilingual (Spanish) is a plus. Physical Requirements: Ability to occasionally travel to project sites that are typically within a 4-hour radius of the home office. Able and willing to work long hours, weekend shifts as needed, and work outside of normal hours. Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 30 pounds frequently. Ability to travel to project sites that are typically within a 4-hour radius of the home office. Benefits Competitive salary packages Career advancement opportunities Comprehensive benefits program which includes Health, Dental, Disability, and Life Insurance that starts on the first day of employment. Employer Matching 401k program. Paid Time Off and an incredible work environment. Referral Bonuses. Employee Assistance Program (EAP).
HR Coordinator - Greensboro, NC
Oldcastle, Greensboro
Job ID: 491931Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials. Job SummaryThis position is responsible for the day-to-day HR, benefits and payroll transactions and main contact for employees at the company or plant assigned to. The position works as support to other personnel in the administration, processing and maintenance of benefits systems, payroll processing or HR related initiatives, regional and corporate. Responsibilities Assist with new hire orientations and ensure completion of new hire paperwork Run weekly new hire and termination reports Review all personnel changes before processing for payroll or benefits Use information from change forms (terminations, new hires, address changes, etc.) to enter request into BenefitSolver or update payroll and/or HR systems Maintain personnel files; and terminated employee files Assist the HR Manager / Generalist and Regional HR Director in various projects Monitor personnel records to insure compliance with legal, tax and company requirements Participate in the development of the company's plans as a strategic partner Assist employees with all issues dealing with personnel and policies May be responsible for auditing payrolls prior to processing each period Run weekly new hire reports and communicate with plant office managers on a regular basis to insure benefits information is reaching newly eligible employees Provide answers to benefits questions and inquiries. Assist in the resolution of issues Ensure proper deductions are in place for employees Perform annual open enrollment; some traveling may be required Coordinate benefits communication to employees Maintain and audit deductions (health, 401k, life, etc.) Annual travel to plant locations to explain and enroll employees in benefits for the upcoming year and promote 401k enrollment Work closely with APG Corp HR/Benefits Manager, as well as with any TPA's Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Requirements Bachelor's degree or equivalent experience in HR, payroll or benefits administration Knowledge of federal and state regulations related to HR, payroll and benefits such as FLSA, FMLA, ADA and HIPAA, among others Knowledge of HR practices, procedures, and compliance Good communication skills, verbally and in writing with all levels within the company or plant Excellent MS Office suite skills Customer service oriented Physical Environment May be required to sit, walk, stand for long periods of time May spend long periods of time on the phone Able to lift up to 10 lbs, occasionally 25lbs May require some travel What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 21, 2024 Nearest Major Market: Greensboro Job Segment: Compensation, HR, Temporary, Human Resources, Contract