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Customer Service Advisor Salary in Greensboro, NC

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Account Manager, Private Client Services
MMC, Greensboro
Marsh McLennan Agency Account Manager, Private Client Services (Personal Lines) Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Account Manager at MMA.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).A day in the life. As our Account Manager on the Private Client Services team, you'll be responsible for developing and servicing new and existing Private Client accounts. Serving as an advisor and consultant to clients, you will maintain and retain existing business, while following up on referrals and rounding client accounts.Successful candidates will have:Superb customer service skills and ability to work independently.Exceptional time management and organization skills.Self-starter with demonstrated resourcefulnessProficiency with Microsoft Office Suite, with advanced proficiency in Excel.Exceptional Attention to DetailOur future colleague.We'd love to meet you if your professional track record includes these skills:High School Diploma or equivalent requiredDemonstrated knowledge of Personal Lines Insurance coverages with a minimum 3 years prior experience in customer service within the insurance industryExperience with both admitted and non-admitted markets, as well as all private client (personal lines) policy types.P&C Insurance License (or ability to obtain within 90 days)Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the futureThese additional qualifications are a plus, but not required to apply:Associates or Bachelor's degree preferredWe know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.Some benefits included in this role are:Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid work - 3 days in officeCharitable contribution match programsStock purchase opportunitiesTo learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3QpcjmwFollow us on social media to meet our colleagues and see what makes us tick:https://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://www.linkedin.com/company/marsh-mclennan-agency/Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.#LI-Hybrid#MMAMID#MMAPCS
Department Manager
H&M, Greensboro
Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.Your Day to Day*Sales and ProfitRegularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful executionTogether with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial HandbookEnsure H&M Customer Service standards are always delivered through active coaching and leading by exampleActively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price changeActively prevent loss and ensure the department follows appropriate safety and security guidelinesGive input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscapePeople and TeamsManage the recruitment, training, development, and succession planning team in line with H&M best practicesEvaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow ups and take actions to improve performance and develop the teamDeliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership MeetingsEnsure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisionsAbility to maintain overall store responsibility in absence of Store ManagerStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the sameQualificationsWho You AreInclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detail1-2+ years of transferrable experience welcomeYou have the ability to lift in excess of 20 poundsAbility to coach and counsel staff on management and progressive discipline techniquesAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction, and data entry are neededMay be required to travel to support other stores and for trainingWhy You'll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.Endless growth & development opportunities.Dress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS?Additional InformationJob Status: Hourly, Non-ExemptCompensation: Hiring Range is $19.02 - $21.40Hourly**EEOC Code: SLSThis job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.Company Description:H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
ESOP Administrator
American Trust, Greensboro
Job Summary:This position specializes in the compliance of ESOP qualified retirement plans. Primary responsibilities are to assist with plan administration and quality control of recordkeeping and administration.Duties/Responsibilities:Responsible for the overall client engagement start to finish.A clear understanding of technical issues, and the ability to clearly demonstrate both orally and in writing.The ability to communicate with Advisors, CPAs, and Attorney's as it pertains to the plan is a must.Overseeing specific work duties include annual/quarterly valuations, compliance testing, financial and government (Form 5500) reporting, plan audit support and plan document services.Knowledge of legislative regulations of defined contribution plans including, but not limited to, 401(k) and ESOP/KSOPs.Interacts with team members and colleagues at all levels.Documents all procedures and processes.Maintain work schedule and monitor work to ensure that deadlines are being met while handling multiple tasks.Review of distributions and loans, testing, Form 5500 and plan documents.Must be a team player and be able to work independently; the ability to perform quality work in a fast-paced environment and meet supported deadlines.Required Skills/Abilities:College degree or relevant work experience7+ years' experience in complex defined contribution plan administration including ESOPs.QKA (Qualified 401(k) Administrator) designation preferred.Experience in working with leveraged ESOPs is a plus.Organization and communication skills are a must.Flexibility to work extended hours, during peak activity months.Government filings such as Form 5500, VCP and DFVCP requests.Compliance tests including IRC 401(a) general nondiscrimination, ADP/ACP, 410(b) coverage, 416 top heavy tests and 409(p) tests.Experience with complex ESOP compliance testing such as §409(p), §415 testing and fair value testing is a plus.Willingness to work on 401(k), 403(b), and 457(b) plans in addition to ESOP retirement plansStrong computer skills, including Microsoft Office (Excel, Outlook and Word)Experience with Relius required.Experience in a Customer-facing environment required.Demonstrated relational skills such as diplomacy, judgment, decision making and discretion.Demonstrated critical thinking abilities.Initiative, creativity, and energetic active engagement in all work responsibilities.Multi-task, prioritize workflow of self and others and coordinate activity as an effective team member to meet deadlines and make effective decisions under pressure.Demonstrated professional business skills and demeanor.Demonstrated ability to identify and problem solve complex situations.Apply judgment with respect to high level business impact and risk.Who We Are:EdgeCo Holdings' is made up of several affiliated companies including AmericanTCS and NewEdge Capital Group that have been providing a suite of technology and support services to financial intermediaries and their clients, including full-service retirement plan administration, wealth management, brokerage, advisory, and trust and custody solutions for over four decades.AmericanTCS was built by a dedication to innovation, integrity, and desire to help people achieve a successful financial outcome. AmericanTCS is comprised of several subsidiary companies including American Trust Custody, American Trust Retirement, American Trust Wealth, Pension Pro and Hub+, together they provide industry-leading financial services to the American workforce with the mission to create financial security for all Americans. Currently, AmericanTCS has over $120 billion assets and supports over 300K retirement plans.What We Offer:Compensation will be comprised of a base salary and opportunity to qualify for a quarterly performance-based bonus program. EdgeCo Holdings benefit package includes health, dental, vision, short-term disability, long-term disability, life insurance, PTO and 401(k) match (after applicable waiting periods).Applications will be accepted on an ongoing basis.
Commercial Door Service Technician
DH Pace Company, Inc., Greensboro
Overhead Door Company of Greensboro, a DH Pace Company, Inc., is seeking experienced Commercial Overhead Door Service Technicians in Greensboro, NC. Employees will be trained by industry experts to perform maintenance and repairs roll up doors also known as dock doors. Job seekers with a background in construction labor, electrical work, carpentry, installing and servicing products, and mechanic experiences typically do well in this job. If you are someone who enjoys challenging yourself and becoming a trusted advisor to others, we have the perfect opportunity for you! Job Responsibilities: Repair a wide range of commercial door and door hardware including roll up doors also known as dock doors, dock equipment, high speed rolling doors and commercial entry doors Identify opportunities to provide customers with products and services Track and maintain job related paperwork and submitting in a timely manner Operate in safety conscious manner at all times while performing job duties Other duties as assigned Job Requirements: High School Diploma/GED (preferred) At least one (1+) year experience in commercial door industry preferred Ability to safely lift up to 100 pounds Ability to work at heights and use a ladder Must possess valid driver’s license and good driving record Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.   Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.   DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Field-Skilled Trades