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Customer Consultant Salary in Greensboro, NC

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Business Data Analyst II
Uber Freight, Greensboro
About the RoleThe Business Data Analyst II will present data insights to improve customer supply chains, understand technical requirements, anticipate customer needs, analyze data to create useful insights, and develop dashboards for collaborators. Using both logistics business knowledge with analysis acumen, this Analyst will serve as the main point of contact for all things reporting. This person should have good interpersonal skills and be able to evaluate and work with other Business Analyst, Data Analyst and Operations teams to complete work assignments with little supervision.What the Candidate Will DoLeverage Uber Freight data to develop reports and dashboards, improve existing reports and metrics, as analysis of data that give useful insights to various teamsServe as primary analytical consultant and coordination point for customer reporting. Connect with customers to capture system constraints and requirementsPerform freight cost, service and carrier management analysisWork with operations teams to generate freight benchmarking, identify opportunities for continuous improvement, and determine relevant KPIs for the customerPresent current reporting capabilities and insights to decision makersSupport and establish efficient and automated processes for testing, assessing, tracking of data qualityIdentify and establish quality controls and cross company alignment of key performance indicatorsCommunicate to management process improvements made that reduce workloads or improve quality for assigned area(s) of responsibilityBasic QualificationsHigh school diploma or GED equivalentMinimum 2 years of related experiencePreferred QualificationsBachelor’s degree in Business, Supply Chain Management, STEM, or another related fieldExperience in Supply Chain, Engineering, Computer Science, Mathematics, or StatisticsDemonstrated use of data analysis software solutions (Microsoft Excel, Tableau, Power BI, ETL (Alteryx, Informatica), SQL, etc.)About Uber FreightUber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.EEOCUber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Account Manager, Private Client Services
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Clinical Consultant II, Surgical Synergy - Greensboro, NC
Medtronic, Greensboro
Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.Join us for a career in sales that changes lives. Business Description Part of the Neuroscience portfolio, Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. 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Must perform all duties within the Quality System and BCS requirements.This is a field-based role.Responsibilities may include the following and other duties may be assigned: Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers Represents Medtronic during technology-enabled procedures to provide technical assistance. Maintain system hardware and software to maximize system performance. Installs software and hardware upgrades. Performs system preventative maintenance. Provides telephone clinical support to customers. Uses UNIX/LINUX commands to modify operating files. Fulfills Software and Service Contract obligations. Acts as the primary Medtronic customer liaison for repair and technical support issues. Provides timely information to the district team regarding customer concerns, issues and market opportunities. Provide service to customers per their individual needs. Maintains familiarity with status of calls and issues at customer sites. Reports necessary complaints and partners with CSM/NRC to ensure full resolution Files weekly site visit and customer contact reports for service improvement purposes Educates and trains physicians and hospital personnel - OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies - on technical matters relating to our technology-enabled procedures. Provides a clinical resource for surgeons, clinicians and others being trained. Updates customers on tips, shortcuts and suggestions, as appropriate. Participates in in-house sponsored customer training at designated sites for both internal and external partners Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer). Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures. Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Submit reports and provide information as directed. Cooperate with all personnel on the execution of Company programs. Supports more complex, new image-guided products and applications to physicians and hospital staff. Works as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service expectation goals. Provide input on new product development based on in-field experience. Responsible for documentation at new or existing installations Adhere to company policies and conduct all business in an ethical manner The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.To learn more about Inclusion & Diversity at Medtronic Click Here Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. 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Retail Sales Consultant
Best Buy, Greensboro
As a Retail Sales Consultant, you’ll consult with customers and design solutions to meet their needs. Once you’re fully trained, you’ll put your expertise to use by providing recommendations across multiple product categories and services. You’ll help our customers in stores during scheduled appointments and assist with walk-ins when you’re available. In addition to meeting customers’ current needs, you’ll also identify follow-up opportunities based on their future plans.What you’ll doGuide customers through complete solutions across multiple product categories and servicesSupport projects from start to finish while acting as a liaison for customers throughout their journeyComplete transactions both online and in person with a full understanding of Best Buy sales and transactional systemsWhen more specialized assistance is needed, connect customers with appropriate Best Buy experts Basic qualifications1 year of experience building complex solutions in sales, customer service or related fields1 year of experience selling in premium products, luxury brands and/or custom design environmentsMust be at least 16 years of age Preferred qualifications1 year of leadership experience in related field or military leadership equivalent1 year of experience in customer relationship management (CRM) What’s in it for youWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-being About usAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
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