Customer Representative Salary in Greensboro, NC

Inside Sales RepresentativeIMPACT YOU MAKE:The inside sales role is empowered to team with outside sales to grow our customer base, so we keep more communities safe through delivering the supplies our customers need to provide access to clean water and HVAC.Specific duties include:• Deliver a consultative sales approach to deliver need solutions• Working cooperatively with team members maintain inventory and sales standards• Properly enter and track salesMost importantly, you will deliver high quality customer service and professionalism!WHAT YOU NEED TO SUCCEED:• Knowledge and skills common with 1 or more years' experience in sales role for a wholesale distribution business.• Highschool diploma or equivalentWHAT YOU CAN LEARN OR DEVELOP ON THE JOB:• Knowledge of assigned business line:o Plumbingo Waterworkso HVACo Kitchen & Bath• Experience in leadership• Skills and knowledge to advance your career into leadership, outside sales, or other internal opportunities.Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.Related experience may include: Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep.Plumbing & Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UTHVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UTFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

As a Customer Sales and Support Representative, you will be responsible for inbound and outbound customer sales calls and customer service support while exceeding customers' expectations for sales responsiveness, order processing, order tracking and other related support responsibilities. Additionally, you will work with assigned territory outside sales personnel to help achieve quarterly and annual sales budgets.As part of the Customer Service team, this position is based in Greensboro, NC and reports functionally to the Customer Service Manager. PPG offers excellent and affordable benefits; substantial PTO, vacation, and sick time; and outstanding matching 401k plus additional retirement savings.Key ResponsibilitiesHandle inbound orders in assigned sales territories and market segmentsDevelop a detailed understanding of all Traffic Solution products and applicationsDevelop a detailed knowledge of all customer market segments and their needsProvide solutions for customers based on product knowledge and customer needsProvide quotations requested by assigned territory customers and assigned outside sales personnelProvide customer support services through order tracking, acknowledgments, confirmations of orders, RMA processingProcess customer complaints and coordinate with other teams to identify a solutionCollaborate with multiple functional departments to ensure an outstanding overall customer experienceQualifications4-year degree or equivalent experience preferred; High school diploma requiredTwo or more years inside or outside sales experience a plusProven record of meeting- exceeding annual sales quota budget a plusBasic knowledge of MS ExcelExperience working for a manufacturing company a plusStrong familiarity with TMS systems is a plusFamiliarity with ERP systems is a plus#LI-OnsitePPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.

Position Description The Primary Purpose of the Terminal Operator is to accept pipeline and railcar deliveries of liquid petroleum products, store products in tanks, and deliver product to customers at terminal truck loading racks, and perform all work in accordance with policy, procedure and safety requirements to ensure the safety of personnel and integrity of the environment and facilities. Duties may be performed at any of the Greensboro area locations.Accept pipeline and railcar deliveries of liquid petroleum products and direct products to store in proper tanks. Requires the use of computer, crawling under railcars to manually connect and disconnect offloading hoses and equipment, using walkway system and safety ramps to gain access to the top of railcars to manually open and close vent valves, motor controlled equipment and/or the manual turning of valves on pipelines, manifolds, tanks and railcars, and operating offloading pumps.Maintain inventory and other information by computer and when necessary by climbing and gauging tanks and sampling product.Handling & testing liquid petroleum products.Load or assist in the loading of trucks.Perform or assist in the performance of preventive and regular maintenance duties.Coordinate product delivery with customers and truck drivers.Monitor TMS rack automation for loading rack, input customer data, and customer allocations in conjunction with scheduling department.Effectively use lab equipment.Respond to call-out to perform trouble shooting or maintenance on facility equipment.Oversight of Risk Management Plan and Process Safety Management as it pertains to butane blending operations and communications with control center to maintain safe and consistent operations.Perform duties of a first responder in spill or emergency situations.Provide coverage for transmix operations and other duties as assigned. Position Requirements Position Requirements: EDUCATIONHigh School diploma or equivalent.EXPERIENCE/SPECIFIC KNOWLEDGEPrior work experience.Basic office and/or administrative experience including handling phones, completing paperwork, typing, entering data, email, recordkeeping.Personal computer proficiency in Microsoft Office and Outlook.CERTIFICATIONS, LICENSES, REGISTRATIONSMust have and maintain a valid motor vehicle operator's license.Satisfactory driving record as determined by the Company, and maintain insurability by company carrier.TSA - Transportation Worker Identification Credential (TWIC) at terminals where required.COMPETENCIES, SKILLS, AND ABILITIESBasic computer skills (send and receive email, create and maintain various records).Manipulate motor controlled valves and perform other tasks involved in receiving products, directing to tanks, and making delivery to tank trucks.Ability to pass and maintain all applicable testing; such as Cobra and Fit testing, training and certification requirements.Ability to gain access underneath and on top of railcars to offload products.Demonstrate ability to do basic math functions (add, subtract, multiply & divide).Self-motivated and capable of working with minimal supervision or direction.Highly responsible with high situational awareness and regard for safety.Read and understand written material (in English).Clearly communicate orally (face to face and by telephone) and in writing in English.Ability to accept direction from supervisors and work cooperatively with people.Ability to keep required work schedules, focus attention on details, adhere to operational procedures and follow work rules.Must be flexible and able to work effectively in a team environment and consistently maintain a professional demeanor and behavior with peers, clients, customers and representatives of various local, state and federal agencies.Must be able to understand and comply with all requirements for any emergencyKnowledge of and ability to use hand tools, and understand various maintenance and general operating principles and skills.PHYSICAL DEMANDS and WORKING CONDITIONSWork schedule as necessary (days, afternoon / evening, graveyard shifts) including overtime and call-outs as necessary.Work outside in all weather conditions.Climb tank stairs, manually open and close valves, lift and connect chemical hoses and fittings underneath railcars, occasionally move or lift up to 100 lbsWalk on paved, gravel or other surfaces.Manipulate and use hand tools in performance of various tasks.See / visual ability to perform various administrative and field operator tasks.PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, AND ABILITIESAbove the minimum requirements; not required but advantageous in this position:Technical school or Associate DegreeExperience in petroleum transportation, storage and distribution, knowledge of piping, valves and pressures, electrical and/or mechanical experience.Experience with storage tank operations, including inspections, alarms and sampling.Hazmat and railcar offloading experience a plus.Hazwoper, USCG (Person in Charge).Experience with maintenance and troubleshooting (mechanical, electric, electronic).SUPERVISORY RESPONSIBILITY: None. EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a Customer Sales and Support Representative, you will be responsible for inbound and outbound customer sales calls and customer service support while exceeding customers' expectations for sales responsiveness, order processing, order tracking and other related support responsibilities. Additionally, you will work with assigned territory outside sales personnel to help achieve quarterly and annual sales budgets.As part of the Customer Service team, this position is based in Greensboro, NC and reports functionally to the Customer Service Manager. PPG offers excellent and affordable benefits; substantial PTO, vacation, and sick time; and outstanding matching 401k plus additional retirement savings.Key ResponsibilitiesHandle inbound orders in assigned sales territories and market segmentsDevelop a detailed understanding of all Traffic Solution products and applicationsDevelop a detailed knowledge of all customer market segments and their needsProvide solutions for customers based on product knowledge and customer needsProvide quotations requested by assigned territory customers and assigned outside sales personnelProvide customer support services through order tracking, acknowledgments, confirmations of orders, RMA processingProcess customer complaints and coordinate with other teams to identify a solutionCollaborate with multiple functional departments to ensure an outstanding overall customer experienceQualificationsHigh school diploma required with 2 or more years inside or outside sales experience a plusProven record of meeting- exceeding annual sales quota budget a plusBasic knowledge of MS ExcelExperience working for a manufacturing company a plusStrong familiarity with TMS systems is a plusFamiliarity with ERP systems is a plus#LI-OnsitePPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.

2nd Shift Bilingual Customer Service ProfessionalsAdvanced Personnel Resources is recruiting bi-lingual customer service professionals for an exciting career opportunity with our client located in Greensboro, NC. This is NOT a remote position.Our client is a leader in the communications industry. Ideal candidates will have 3+ years of customer service call center experience and speak fluent Spanish and English.Hours: 1:00 pm-10:00 pm and one Saturday per month 8:00 am-5:00 pmPay: $19.50The Customer Service Representative is responsible for maintaining goodwill between our organization and its customers by answering questions, solving problems, and providing advice or assistance for the services of the organization. The Customer Service Representative serves as the front line in providing a remarkable experience for our customers. The overall goal of each experience is to effectively handle customer inquiries and provide resolution while exemplifying our core values: Humble, Solution-Oriented, Transparent, Ownership Mentality and Compassionate.PRIMARY RESPONSIBILITIESAnswer inbound customer support inquiries regarding new and existing accounts.Assist customers with inquiries concerning billing, setting up accounts, making payments, blocking, unblocking, etc.Keep detailed call-in records using approved software and process.Initiate tickets to Technical Support department to assist customers that are not able to receive calls or with dropped calls.Utilize CRM software to update customer account information.Perform various clerical duties as assigned.ACCOUNTABILITIESMaintain confidentiality of customer's account information.Maintain a 95% availability of time to assist customers on the phone.Maintain talk time average at/or less than 3 minutes.Seek first call-resolution with all customer contacts.EDUCATION AND EXPERIENCEMinimum Level of Education and Experience,Combination of education and work experience; 2-5 years call center or customer service experience. Solid work history with favorable work references.MINIMUM SKILLS, ABILITIES, LICENSES, CERT/FICATIONSProficient in Microsoft Office SuiteExcellent customer service skillsProblem solving aptitude; conflict resolution skills.Strong organizational and time-management skillsExceptional attention-to-detailTyping skills of at least 30 WPMDemonstrated ability to maintain a positive, professional attitude, passion for resultsAbility to work well under pressureEffort/ Physical RequirementsAbility to sit in a workstation environment for extended periods.Ability to wear headset and/or hold phone receiver to take/assist customers on the phone throughout a scheduled workday.Working ConditionsTypical office/cubicle environmentOnce you have applied to this position, please call the office at336.272.7720 and ask for Misty Davis.For a list of all open positions, please visit www.aprinc.comAdvanced Personnel Resources has provided full-service staffing solutions, recruiting, and professional search services to the Triad region for over 30 years. Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' and candidates' needs. We work in partnership with a majority of the region's most well-known companies, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non-Clinical, and Light Industrial staffing needs.

Are you seeking an established, growing company in which to further build your sales career? If so, BLOSSMAN GAS & APPLIANCE, INC, seeks a dynamic Outside Salesperson for our growing Greensboro, NC market area. This includes the Guilford and Davidson County, NC areas. This opportunity specializes in the sales of propane products for residential and commercial uses. With more than 80 retail locations in 11 states, Blossman Gas is America's largest independent propane company. Our select group of Outside Sales representatives focus on promoting and closing the sales of propane to prospective commercial and residential customers. This will include championing Blossman's core lines of water heaters, gas range/ovens, laundry equipment, hearth products, stand-by generators, outdoor products/grills, and more. Regular collaboration with homeowners, reputable builders, and sub-contractors are essential parts of the job, as well as producing regular sales reports and communicating regularly with the local store and the national sales manager. The utilization of technology and collaborative communication skills are a must.Prior outside sales experience is needed but ongoing product and sales training provided.The position includes a competitive starting salary plus aggressive sales commissions, company vehicle usage, and full company benefits including health, dental, life, and vision insurance, PTO, 401(k) with company match, and more. If qualified, please complete an online application by visiting www.blossmangas.com/company/careers.Blossman Gas is an EEO / Veterans / Disabled and DRUG FREE employer.

Job ID: 492013Based in Greensboro, North Carolina, Thompson-Arthur Paving and Construction, a CRH company, is a leading provider of high-quality asphalt paving services. In addition to paving services, we provide stone base construction, bridge construction, curb and gutter construction, site utilities, complete site development and sand products. We have been proudly serving the Triad area for over half a century. By being a part of the CRH family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH. CRH is the number one asphalt producer and paver, the largest aggregates producer and the second largest ready-mix producer in North America. We are also the number four cement producer in North America and a leader in Canada. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.Distributor Operator Tired of browsing the classifieds? Job searches unsuccessful? Look no further, Thompson-Arthur Paving & Construction has the perfect career opportunity waiting for you!Job Description Summary Crew member essential to the application of asphalt/tack on highway/roadways/parking lots/driveways. Requirements Operate asphalt distributor truck. Sets spray bar on manual, automatic, or semi-automatic distributors for applying liquid asphalt. Physical ability to operate distributor and to perform manual labor as needed, such as shoveling or raking, under extreme temperatures and for extended hours of time. Normal shift is 8-12 hours. Ability to follow verbal instruction via crew foreman to assist in other positions if needed. Ability to apply liquid from distributor to designated area with attention to detail and emphasis on craftsmanship. Initiative to perform/assist with other positions for job completion. Ability to follow traffic control instructions and practice safety standards per company policy. May oil, grease, service and make normal operating adjustments to equipment. May perform other related duties such as shoveling, setting string line, and adding or removing screed extensions. Attendance required according to company attendance policy to ensure crew is able to operate at normal efficiency level. Attitude/Cooperation: Must always maintain a courteous and professional manner with co-workers, customers, public. Ability to be flexible with last minute schedule changes, location changes, time of shift changes. Overtime work required. Out of town/county/state work may be required. Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition. Initiative to perform/assist with other positions for job completion. Must pass drug test and criminal background check. Education/Experience High school diploma or equivalent preferred, but not required. Commercial Drivers License with hazmat endorsements required. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Thompson-Arthur Paving and Construction, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 21, 2024 Nearest Major Market: Greensboro Job Segment: Equipment Operator, Manufacturing

Position Summary:  Equipment Operator is an entry level position in the construction, maintenance and repair of electrical overhead distribution systems.  This position works at various locations and may also be required to travel to another state depending on customer demands. Essential Functions: Works safely while performing new construction, maintenance or repair work of energized and de-energized overhead work. Stringing overhead wire. Setting poles and anchors. Assists with installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear. Assists in replacing fuses in transformers and clears faulted circuits and systems. Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others. Maintains company vehicles, equipment and tools in good working order. Able to perform rigorous physical labor. Understands proper use of company radio. Understands operation of heavy equipment. Understand basic rigging, hand lines, and lineman knot tying. Understand the proper use and maintenance of hand tools. Able to identify primary and secondary voltage on a circuit. Must be familiar with induced voltage. Capable of assisting with the installation and hook up of a single phase transformer. Capable of performing basic bucket rescue/escape. Understands the basic concepts of equipment set up and grounding. Capable of working at heights and/or confined spaces. Understands minimum approach distance. Capable of checking voltage on transformers. Understands flag and tag procedures. Capable of installing and removing a service. Understands when to wear personnel protective equipment. Capable of making up and using a hand line. Understands how and when to use Kellum grips. Able to identify different types of materials used in line work. Must be able to work outside, frequently in inclement weather. Does all other related work as required to complete the job. Other Requirements: Possess a basic knowledge of materials used in line work. Able to travel long distances on short notice, when required. Able to work for extended periods in various locations, when required. Able to obtain a Commercial Driver’s License. A Commercial Driver’s License is preferred. Able to lift an excess of 50 lbs. Willing to work over-time when requested. Capable of learning basic knowledge of materials used in line work. Capable of receiving and following directions. Capable of properly inspecting rubber goods and PPE. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms. Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions. Competencies: Self-Motivated Team-Oriented Customer Oriented Must be able to follow Company safety rules and all other Company policies. EOE/Minorities/Females/Vet/Disabled Pike is a Non-union Company NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Position Summary: Class C Lineman is an entry level lineman position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations. The position may also be required to travel to another state depending on customer demands. Essential Functions: Work safely while performing new construction, maintenance or repair work of energized and de-energized overhead work. Stringing overhead wire. Setting poles and anchors. Assists with installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear. Assists in replacing fuses in transformers and clears faulted circuits and systems. Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others. Maintains company vehicles, equipment and tools in good working order. Does all other related work as required to complete the job. Minimum Requirements: 1-2 years of minimum experience required. Able to perform rigorous physical labor. Able to identify primary and secondary voltage on a circuit. Must be familiar with induced voltage. Capable of assisting with the installation and hook up of a single phase transformer. Capable of safely setting a pole. Capable of working at heights and/or confined spaces. Capable of properly installing and removing PPE and cover up. Capable of checking voltage on transformers. Capable of installing and removing a service. Capable of properly inspecting rubber goods and PPE. Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so. Understands how to tie various lineman knots. Capable of making up and using a hand line. Understands grounding procedures. Understands proper equipment set-up and grounding procedures. Understands how and when to use Kellum grips. Able to identify different types of materials used in line work. Able to travel long distances on short notice, when required. Able to work for extended periods in various locations, when required. Able to obtain a Commercial Driver’s License. A Commercial Driver’s License is preferred. Able to lift in excess of 50 lbs. Must be able to work outside, frequently in inclement weather. Willing to work over-time when requested. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms. Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions. Competencies: Self-Motivated Team-Oriented Customer Oriented Must be able to follow Company safety rules and all other Company policies. EOE/Minorities/Females/Vet/Disabled Pike is a Non-union Company NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

The Field Sales Rep (FSR) is specifically responsible for developing new business and servicing existing accounts within the distribution and OEM channels. The primary objective is to know the end-user customer market, potential customers, and seek new business. Under the direct supervision of the Director of Sales for US/Canada this position develops a territory budget in cooperation with the inside sales partner, tracks down leads, makes regular customer visits, manages margins & volume, seeks to innovate in the market, and remedies any quality or transportation issues. This person works with each customer to develop individual business plans and assist them in meeting those goals. This position constantly monitors the territory profit and loss statement and is responsible for modifying the business plan based on data.The Field Sales Rep must first work as a team with the inside salesperson in prospecting potential customers, determining current customer needs, servicing the customers, and exceeding customer expectations.The Field Sales Representative must communicate in person, by phone, TEAMs, and email with customers. This individual must be able to answer questions regarding panel specifications including hardwood grades, interior panel specifications for 3 ply, line by line, MPX, and combi-core constructions. In addition he/she must know how to quote pricing, explore alternative options to secure the sale, and refer the order entry process to inside sales personnel.The Field Sales Rep must initiate communications with potential customers. He/she will conduct a deep dive into the market and provide the customer with information regarding specials, market information that may affect the customer, and follow-up based on the customer's order cycle.The outside sales representative is a customer advocate, constantly seeking to meet and exceed customer needs, and resolving customer problems. This individual has broad authority to accomplish these goals.Primary Duties:Responds to appropriate sales inquiries from both distribution and OEM customers directly and from his/her inside sales partner. Sets up travel, itinerary, and communication with customers to address current needs/issues and/or to address potential new products, channels, and quotes. (40% travel expected).Quotes price, availability, and anticipated lead times of product to the customer. Stays current on all price changes, and manufacturing changes.Maintains a detailed call report and actively communicates within the organization. Reports out each week on progress and/or issues. Uses resources from the plants or other sales team members to remedy customer needs. Seeks out new customer business in accordance with the business plan and deep dive market analysis.