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Compliance Specialist Salary in Green Bay, WI

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German Speaking Customer Care Specialist
WPS Health Solutions, Green Bay
DescriptionRole Summary:If you are a German-speaking U.S citizen with a mindset for great customer service, now is your chance to take advantage of this skillset while directly serving active military, veterans, and their families!  Establish and maintain rapport while answering inquiries regarding eligibility, benefit determination, and claims adjudication from beneficiaries, providers, and other groups. You will also have the opportunity to translate or coordinate translation of the German language.In this role you will:Translate or coordinate translation of German language correspondence.Research and respond to telephone and written inquires, which may include inquiries referred to executive or management staff, concerning MVH eligibility, benefits, problems in claims filing and adjudication, and billing questions.Apply appropriate provisions of MVH regulations, interpretations, and procedural directives to make determinations on eligibility and benefits in drafting appropriate responses to inquiries.Convert foreign currencies to U.S. dollar amounts.Obtain and analyze claims data to determine specific problem area, including external communication to obtain data.Collect and record data for Customer Service records and computer analysis.Submit claims for adjudication, correction, payment, or review as appropriate.Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.Inform supervisor of system problems when identified, researching problems to provide backup data and examples when needed.Communicate with inquirer to determine appropriate authorization or referral of services. Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.This role could be a good fit if you: Enjoy speaking and writing the German language, including translatingPossess a customer-service mindset and enjoy conversing with customers over the phoneAre a proactive learner with an inquisitive mind who asks questions and seeks out resources and opportunities for ongoing growthHave the passion and willingness to learn medical and insurance terminologyThrive in a supportive, fast-paced work environmentYou’ll benefit from this experience by:Gaining experience working in a call center environment and learning contract complianceBuilding in-depth communication skillsWorking within a fun, supportive team that offers great advancement opportunities throughout the organizationWorking remotely from home (must reside in state of Wisconsin)Receiving medical and dental benefits starting on 1st day of employmentBeing a part of an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families. “Serving those who serve us”You need to have: U.S. citizenship is required for this position due to U.S. Department of Defense restrictions. Applicant must reside in and perform work within the state of WisconsinHigh school diploma or equivalent2 or more years of experience in customer service or related fieldAbility to speak and translate in the German languageAbility to learn the medical and insurance terminologyAbility to learn MVH Claims regulations, benefits, procedures, and on-line systemsEffective mathematical skills to accurately convert currenciesWe also prefer: 2 or more years of prior health insurance experience, i.e. Claims Processor, Customer Service Representative, or Billing Representative with fluency in the German languageNext steps:After submitting your application, we will send you a customer service online assessment if you have not already completed one. We recommend you try and complete it within two business days. 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However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Cost Report Reopening Specialist
WPS Health Solutions, Green Bay
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Account Manager - Bakery Deli
United Natural Foods Inc, Green Bay
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QA Monitor & Data Specialist (TJ-Transitional Jobs)
United Migrant Opportunity Services (UMOS), Green Bay
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Account Manager meat
United Natural Foods Inc, Green Bay
Purpose:The Account Manager is responsible for providing high quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.The Account Manager is responsible for strategic selling, bringing core product expertise and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.Job Responsibilities:Account Management & Strategic Sales Planning (25%)• Execute sales plans and goals designed to increase sales, profit margin and minimize expenses• Develops joint business plans• Identify and manage new sales opportunities and servicing of existing accounts.• Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.• Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts• Bridge between Sales and Ops to manage through challenges and resolve for customerDeliver Account Results (25%)• Analyze sales reporting and create strategies to drive sales.• Operates as the account conductor and owns the specialty sales deployment process• Develops and maintains a JBP that drives sales and profit margin.• Responsible for sales and profit margin results for assigned account(s).• Focuses plans to drive sales and profit margin across product and services• Delivers on corporate goals to deliver synergy and cross selling capabilities to customersManage Relationships (25%)• Create and maintain partnerships with vendor, broker and other trade partners.• Meet or exceed client expectations and established deadlines.• Drives proactively the company's initiatives to ensure the success of the customer.• Focuses efforts on mutual sales and profit growth.• Owns one or more key account customers.Manage Execution (25%)• Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.• Coordinates with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists and Professional Services to identify strategic selling opportunities for account(s).Job Requirements:Education/ Certifications:• Bachelor's degree strongly preferredExperience:• Minimum 2 years sales experience preferred• Understanding and knowledge of products• Development and execution of business plans, sales plans, and/or commission programs.• Familiarity with sales opportunities• Understanding of sales forecasting, programs, promotions and related techniques• Understanding of margin and company profitability• Proven track record of meeting and exceeding customer expectations• Ability to work in a result driven environment• Proficiency in Microsoft Office Suite and company systems• Demonstrated ability to drive new business and close salesOther Skills/ Abilities:• Excellent communication, negotiation, and presentation skills• Aptitude for financial reporting• Ability to lead without reporting authority• Ability to interact at all levels of the business• Able to manage and coordinate projects• Able to exceed at: customer service skills, problem solving, attention to detail and organizational skills.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Member Specialist
Sam's Club, Green Bay
What you'll do atPosition Summary...What you'll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...2470 W MASON ST, GREEN BAY, WI 54303-4711, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Partner Development Operations Specialist (Remote/Hybrid)
Schreiber Foods, Green Bay
Job Category:Human ResourcesJob Family:Leadership and Organizational DevelopmentJob Description:This role oversees the strategy, implementation, and plant technical development roadmap for the global training development and assessment platforms. The Partner will manage standard operating processes, development of technical trainings, and support our plants in the development space. This role will be a key process owner for plant technologies including but not limited to: Workday Learning, Qualtrics Reporting Tool, Articulate 360, Camtasia and other technologies as determine necessary by plant leadership.   The Training Specialist will be responsible for designing, implementing, and overseeing training & development programs tailored to the needs of staff within our plant environment. This role aims to enhance the skills, productivity, and overall performance of the hourly workforce. They will collaborate and support key stakeholders regarding initiatives that are priority for the development of our workforce.   This position can be 100% remote/working from home preferably within close distance to one of our manufacturing plants or hybrid work schedule located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 2 days at Home Office and the remainder from home. About our Green Bay, WI Home Office: You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more. Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor.  What you’ll do: Training Program Development: Assess training needs through surveys, interviews, and consultation with leaders. Design and develop comprehensive training programs that address specific skill gaps and operational requirements. Collaborate with subject matter experts to create relevant and engaging training materials.  Training Delivery: Facilitate training sessions both in-person and virtually, ensuring effective knowledge transfer. Utilize various training methods and techniques, such as hands-on demonstrations, workshops, and e-learning modules. Monitor and evaluate training effectiveness, making necessary adjustments to improve outcomes  Support & Guidance:  Provide ongoing support to plant partners, assisting with on-the-job training and troubleshooting. Offer guidance and resources to help partners adapt to new processes, technologies, or changes in the manufacturing environment. Support DEI and Leadership Development efforts as needed Foster a positive learning culture that encourages continuous improvement and professional development.  Collaboration & Communication:  Work closely with relevant stakeholders to align training initiatives with company goals and objectives. Communicate regularly with staff to gather feedback, address concerns, and promote training opportunities. Coordinate with external training providers or vendors when necessary to supplement in-house programs  Documentation/Reporting  Maintain accurate records of training activities, attendance, and performance evaluations. Prepare regular reports and updates for management, highlighting training outcomes, success stories, and areas for improvement. Ensure compliance with industry regulations, company policies, and safety standards related to training and development. Update key processes and operating procedures where necessary  What you need to succeed: Bachelors degree in Human Resources, Education, Training and Development or related field OR 10+ years of experience in a training specialist or similar role preferably in a manufacturing setting.Strong knowledge of training methodologies, adult learning principles, and instructional design. Excellent communication, presentation, and interpersonal skills. Ability to adapt to changing priorities, multitask, and work independently or as part of a team Proficiency in using training software, learning management systems, Workday, and other educational technologies. Patient and supportive demeanor. Detail-oriented with a focus on quality and continuous improvement. Innovative and creative thinker with a passion for learning and development. Problem-solving skills with the ability to identify and address training needs effectively. Ability to pick up systems and transfer knowledge quickly. Ability to travel up to 40%. Must have a reliable internet connection (minimum 10 mb download speed) at home for remote and hybrid positions. Eligible partners will receive:Get not one, but TWO retirement benefits. When you join our employee-owned company, you’ll be part of our Employee Stock Ownership Plan (ESOP) from day one. That means in addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 10% of your earnings – toward your retirement every year. That’s a company contribution of around 18% in retirement savings annually!Earn bonus pay. You’ll have an opportunity to earn incentive pay twice a year when we meet our company goals.Earn $ for focusing on your health. Get up to $1,200 for your health savings account each year, plus get reimbursed for fitness membership, equipment or classes.Pursue development that’s relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.Experience caring like you’ve never experienced it before. We have a program that’s completely organized by and for other partners who need extra help. It’s called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.Sound like a company you’d like to be a part of? Click Apply.Need extra assistance with the application process? Contact [email protected] or call 920-437-7601.​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Want to be alerted of new openings? Sign in and click the Job Alerts button in the upper-right corner to create a job alert.