Software Analyst Salary in Florida, USA

Job Title: Budget Analyst Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 54902 Department The National High Magnetic Field Laboratory (NHMFL)Responsibilities The Budget Analyst will perform specialized budgetary and accounting services and activities. This includes preparing highly specialized budgetary and systematic reports and long range budget planning for the NHMFL. Assist in allocating an annual total budget of over $60 Million in State and Federal funding to various departments.Analyze, reconcile and monitor NHMFL budgets reports and approve budget transfers and related budget requests. Responsible for developing specialized excel spreadsheets for departmental use. Provide support with audit requirements by monitoring, researching, and coordinating responses. Compile financial reports with reliable conclusions that management can use to implement effective operational strategies. Assist with the preparation of monthly financial reports that provide past, current and projected financial status.Assist in the preparation of Sponsored Research Award documents (new awards, supplemental funding, budget amendments and other funding documents) on assigned awards and budgets. Ensure compliance with GAAP and other governmental or funding agency's laws and regulations by analyzing, verifying, and performing complex financial reconciliations. Assist in the compilation, organization, and submission of the NHMFL's NSF renewal proposal that occurs every five years. Responsible for review of RAMP proposals for approval and training of back-up personnel to insure timely submissions.Make recommendations to continuously improve budgeting systems' efficiency and reliability by recommending, interpreting, and implementing fiscal and accounting administrative policies and procedures. Create and maintain precise desktop procedures for the department that ensure the financial integrity of the Budget Management System. Assist in the development of training programs and training documents for the Budget Management Department and the NHMFL administrative staff. Work with the IT Department to ensure the financial integrity of the Budget Management System, as well as, monitor and implement system improvements.Qualifications Bachelor's degree in a related area and one year of experience related to the duties of the job; or a high school diploma or equivalent and five years in the same. (Note: Post-high school education can substitute for experience at the equivalent rate.)Experience preparing and monitoring budget information.Knowledge of Generally Accepted Accounting Principles (GAAP).Experience with the concepts, principles, and practices of accounting, budgeting, and cost control procedures.Experience prioritizing and organizing work assignments.Experience compiling, reviewing, and reconciling data for accuracy, completeness, and compliance.Computer skills to include experience with Microsoft Word and Excel or comparable software.Ability to communicate effectively verbally and in writing.Preferred Qualifications Knowledge of OMNI Financials, BI Reporting, and RAMP.Knowledge of University policies, procedures, principles and practices.Knowledge of SharePoint.Other Information The National High Magnetic Field Laboratory (NHMFL) MagLab is the world's premier magnet laboratory with state-of-the-art high magnetic field facilities and has a history in development and application of ultra-high field NMR and MRI/S magnets and instrumentation. The NHMFL is an NSF-funded user facility that operates the world's most powerful electromagnets at Florida State University, the University of Florida and Los Alamos National Lab, including 45 T DC and 35.2 T (1.5 GHz) NMR magnets, and DNP spectrometers currently operating up to 14.1 T / 600 MHz / 395 GHz. Present projects include development of a 40 T all-superconducting magnet. Our long-term plan includes development of 30 T NMR magnets, neutron scattering magnets, and resistive-superconducting hybrid magnets up to 60 T.Contact Info For additional information, contact:Bettina Roberson:[email protected] High Magnetic Field Laboratory, Florida State University,1800 E. Paul Dirac DriveTallahassee, FL 32310-2740University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.This position is being advertised as open until filled.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst I in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst I position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst I will also have the opportunity to participate in company-sponsored training with the SAS Institute.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement, and 401(k). DESCRIPTIONThe Analyst I position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst I position supports innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Exhibit the ability to learn about the primary types of healthcare data and methods for approaching data assessments.Exhibit the ability to learn efficient SAS programming skills.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participates in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: $70,000 - $75,000 - Depending upon experienceJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. OTHER QUALIFICATIONSCoursework completed in statistics and other quantitative coursesKnowledge of statistical programming in at least one software language.Experience working with relational databases.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst III in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst III position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst III position also offers the opportunity to mentor and supervise junior-level staff.HSAG offers:A comfortable work-life balance and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst III position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst III position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts in the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Lead small- to medium-sized analytic tasks or projects, while providing support to other analytic tasks or projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, develop and implement analytic plans, and cross reference data.Attend, participate, and assist in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 85000 Based on ExpJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of four (4) years of work experience.At least three (3) years of healthcare experience.At least three (3) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSExpert in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables, including serving as the lead writer/major contributor to a formal written deliverable.Some proposal experience in a supporting role.Some experience mentoring junior-level staff.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst II in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst II position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst II position also offers the opportunity to mentor junior-level staff.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst II position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst II position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Directly support multiple small- to medium-sized analytic projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participate in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 80000 - 90000Job Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of two (2) years of work experience.At least two (2) years of healthcare experience.At least two (2) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSProficient in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Aerodyne IndustriesJob Description: Software Test Engineer (ADV0008TF)Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida’s exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA’s Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion Multi-Purpose Crew Vehicle, and Launch Services programs.This position will be a part of the Launch Application Services team working on the design, development, and support of the Launch Control System. The Launch Application Services team is expected to work closely with other software developers, testers, analysts, architects, and engineers to exceed customer expectations.ResponsibilitiesAreas of responsibility include but are not limited to:• Possess strong initiative, teamwork, problem solving, and customer engagement skills.• Requires close communication and collaboration with the end user to other members of the team.• To be successful, the candidate shall have the ability to work towards deadlines and delivery quality products on their assignments.• Ability to work independently and on teams.• Evaluate all safety critical software for both its safety as an independent component and as it contributes to the overall system safety Develop Software Safety Plans for project, program, or facility.• Proficient with Microsoft Office products (MS Office Word, PowerPoint, Excel) and internet browsers.• Perform other duties as assigned. Job Requirements: Qualifications - ExternalBachelor of Science (BS) degree in Engineering or technical equivalent from an accredited institution.This position is posted at multiple levels. Depending on the candidate’s experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.Job Requirements• Excellent interpersonal, verbal, and written communication skills.• Ability to work effectively both independently and in a team environment.• Ability to analyze information and solve problems efficiently.• Willingness to work off-shift and weekends.• If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required.Physical Requirements• Will be required to climb stairs to access equipment for trouble shooting.• Will be required to wear hearing protection, eye protection, and other associated personal protective equipment.• Position may involve extended periods of sitting or standing.• Physical requirements are sitting, walking, standing, extensive use of stairs, and access to remote structures.• Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.Work Environment• Will be required to work inside and outside throughout the test complex.• Position may require individual to travel daily to different areas on site.• Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, is required to access various locations on the facility.• Climbing ladders and platforms may be necessary.• All work must be completed in a safe manner in accordance with NASA and company safety standards.Equipment and Machines• Computers and printers used for producing reports and schedules.• Variety of equipment used in testing.Attendance• Full-time work hours.• Position may require occasional overtime, including weekend work, depending on task.• Must be dependable and punctual.• Shift work may be required.Other Essential Functions• Must be able to accurately communicate ideas in writing and verbal communication.• Must be able to travel to support position requirements. This may include travel to and from customer location, which may involve airline travel. In some cases, accommodations can be made for POV, if necessary.• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.• Must comply with all “drug free workplace” requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitivepositions.• Government security clearance may be required in the future.• Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Location: Kennedy Space Center - Merritt Island, FL 32899 US (Primary)Clearance Required: NoneShift Type: Education: Bachelor's DegreeCareer Level: Entry Level Less than 2 yearsCategory: AllDate Needed By: Job Type: Full-timeTravel: PI241920739

Aerodyne IndustriesJob Description: Software Configuration Management Analyst (ADV0008TG)Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida’s exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA’s Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future.The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion Multi-Purpose Crew Vehicle, and Launch Services programs.ResponsibilitiesAreas of responsibility include but are not limited to:• Process engineering documents in KDDMS document management system.• Review, track, and communicate status of development activities and non-conformances.• Officiate Configuration Control Panels and review development activities in preparation for Configuration Control Panels. Prepare Configuration Control Panel agendas and meeting minutes.• Author, review, and distribute Configuration Management notifications.• Process external flight software deliveries for storage on Configuration Management server.• Work with Quality and Software Development teams to generate media for software deliveries.• Manage source code version control system and assist users with troubleshooting issues.• Maintain COTS software inventory.• Develop and review configuration management plans, policies, processes, and desktop instructions.• Utilize software tools including Jama, ClearQuest, AccuRev, Windchill, Maximo to perform CM duties.• Perform other duties as assigned.Flexible Schedule and TeleworkWe value your time and commitment. Here at Kennedy Space Center, we offer partial telework options and flexible work schedules for many of our positions. The ability to utilize a flex schedule or telework will depend on your department’s demands and needs. Job Requirements: Qualifications - ExternalBachelor of Science (BS) degree in an IT field or three (3) years of experience in an IT field of specialization.Job Requirements• Knowledge of software configuration management principles preferred.• Ability to manage and prioritize multiple projects.• Excellent communication and customer interface skills required.• Ability to work both independently and in a team environment.• If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required.Physical Requirements• Position may involve extended periods of sitting or standing.• Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.Work Environment• Will be required to work inside and outside throughout the test complex.• Position may require individual to travel daily to different areas on site.• Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, is required to access various locations on the facility.• All work must be completed in a safe manner in accordance with NASA and company safety standards.Equipment and Machines• Computers and printers used for producing reports and schedules.• Variety of equipment used in testing.Attendance• Full-time work hours.• Position may require occasional overtime, including weekend work, depending on task.• Must be dependable and punctual.• Shift work may be required.Other Essential Functions• Must be able to accurately communicate ideas in writing and verbal communication.• Must be able to travel to support position requirements. This may include travel to and from customer location, which may involve airline travel. In some cases, accommodations can be made for POV, if necessary.• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.• Must comply with all “drug free workplace” requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.• Government security clearance may be required in the future.• Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Location: Kennedy Space Center - Merritt Island, FL 32899 US (Primary)Clearance Required: NoneShift Type: Education: Bachelor's DegreeCareer Level: Entry Level Less than 2 yearsCategory: AllDate Needed By: Job Type: Full-timeTravel: PI241920718

DSS, Inc.DSS, Inc. is a drug and alcohol free workplace (DFWP). DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply. We are ADEA and ADA compliant.Level: EntryTravel Percentage: NoneJob Location: DSS N Palm Beach - North Palm Beach, FLJob Shift: DayPosition Type: Full TimeJob Category: Information TechnologyEducation Level: High School Do you have experience with Microsoft Server and an interest in Healthcare IT? Do you have strong skills in customer service, troubleshooting and critical thinking? If so, you may be a great fit for our growing Company. This is a great opportunity for an individual with Microsoft Server experience to join our family and be a part of an energetic team that resolves issues related to our software and know you will have a positive impact on our clients and the patients they serve. LOCAL CANDIDATES ONLY. Must be able to work 2-3 days a week from the North Palm Beach OfficePOSITION SUMMARY: The Analyst position is an entry level position to learn and increase skills around the ITIL and Continual Improvement methodologies and how those methods correlate to product development and delivery.Learn how to triage and handle multi-channel, Level 1, incoming customer requests for assistance with Software and tools.Represents DSS, Inc. in the most positive manner to their co-workers.Maintains an efficient and logical approach to all assigned duties.DUTIES AND RESPONSIBILITIES:Essential Duties:Shadows other TIS agents when providing customers with known solutions and updates to customer inquiries within expected timeframes.Shadows other TIS agents when communicating to external and internal clients via instant message, phone and/or email.Participates in training to gain company, department, and product knowledge.Successfully complete the assigned training curriculum within the probationary period. Successfully complete the applicable Knowledge and Troubleshooting assessments within the probationary period.Other Duties:Follows guidelines in the Standard Operating Procedures manual, the Service Level Agreement and the Operating Level Agreement.Performs other duties as needed.SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIESIndividuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. QUALIFICATIONS: Skills:Required:Skilled in client troubleshooting activities with 100% focus on customer service.Possess analytical skills.Work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules.Determine the importance or impact of issues and situations and take appropriate actions.Possess excellent listening skills and a commitment to communicating in a clear, concise and timely manner at all times.Organize time effectively while identifying barriers to progress and setting priorities.Possess proven aptitude for understanding troubleshooting and the ability to learn new software as needed.Be effective and willing to adapt in a rapidly growing organization.Proficient in Microsoft Office Products (Word, Excel, Outlook).Handle large volumes of email (approximately 25+ emails daily).Handle large volumes of phone calls (approximately 15+ daily).Work from an organizational perspective as well as independently and as a contributing team member.Must be able to provide documentation of your COVID-19 Vaccination Record Card to be admitted on clients’ property or provide an exemption for medical or religious reasons. Education:Required:High School or GEDPreferred:Associate's degree preferred; equivalent combinations of work experience and\or education will be considered.Certification(s), Licenses: Required by end of probationary period: Information Technology Infrastructure Library (ITIL)Preferred:Applicable industry certifications such as CompTIA, ITIL, the Microsoft Server & Client paths, Pharmacy Tech, Medical Tech, etc.Years of experience in a similar role:Preferred:Six months working experience within:Applications using databasesClient assistance or customer-facing activitiesAnalyzing, troubleshooting and configuring Microsoft Windows-based operating systems (Client and Server) Analyzing, troubleshooting and configuring networks, printers, and scannersSoftware troubleshootingElectronic Medical Record Systems, or hospital IT systemsCitrix or other terminal server solutionsSaaS and Cloud based solutionsPHYSICAL DEMANDS: TaskPercentageStanding5% per daySitting90% per dayWalking5% per dayStooping0% per dayLifting0 times per dayComputer Work45% per dayTelephone Work45% per dayReading10% per dayOther, please specify0% per dayAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.PI242281949

Do you have experience with Microsoft Server and an interest in Healthcare IT? Do you have strong skills in customer service, troubleshooting and critical thinking? If so, you may be a great fit for our growing Company. This is a great opportunity for an individual with Microsoft Server experience to join our family and be a part of an energetic team that resolves issues related to our software and know you will have a positive impact on our clients and the patients they serve. LOCAL CANDIDATES ONLY.  Must be able to work 2-3 days a week from the North Palm Beach Office POSITION SUMMARY:  The Analyst position is an entry level position to learn and increase skills around the ITIL and Continual Improvement methodologies and how those methods correlate to product development and delivery. Learn how to triage and handle multi-channel, Level 1, incoming customer requests for assistance with Software and tools. Represents DSS, Inc. in the most positive manner to their co-workers. Maintains an efficient and logical approach to all assigned duties. DUTIES AND RESPONSIBILITIES: Essential Duties: Shadows other TIS agents when providing customers with known solutions and updates to customer inquiries within expected timeframes. Shadows other TIS agents when communicating to external and internal clients via instant message, phone and/or email. Participates in training to gain company, department, and product knowledge. Successfully complete the assigned training curriculum within the probationary period.  Successfully complete the applicable Knowledge and Troubleshooting assessments within the probationary period. Other Duties: Follows guidelines in the Standard Operating Procedures manual, the Service Level Agreement and the Operating Level Agreement. Performs other duties as needed. SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training. The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.  QUALIFICATIONS:    Skills: Required: Skilled in client troubleshooting activities with 100% focus on customer service. Possess analytical skills. Work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules. Determine the importance or impact of issues and situations and take appropriate actions. Possess excellent listening skills and a commitment to communicating in a clear, concise and timely manner at all times. Organize time effectively while identifying barriers to progress and setting priorities. Possess proven aptitude for understanding troubleshooting and the ability to learn new software as needed. Be effective and willing to adapt in a rapidly growing organization. Proficient in Microsoft Office Products (Word, Excel, Outlook). Handle large volumes of email (approximately 25+ emails daily). Handle large volumes of phone calls (approximately 15+ daily). Work from an organizational perspective as well as independently and as a contributing team member. Must be able to provide documentation of your COVID-19 Vaccination Record Card to be admitted on clients’ property or provide an exemption for medical or religious reasons.   Education: Required: High School or GED Preferred: Associate's degree preferred; equivalent combinations of work experience and\or education will be considered. Certification(s), Licenses:  Required by end of probationary period:  Information Technology Infrastructure Library (ITIL) Preferred: Applicable industry certifications such as CompTIA, ITIL, the Microsoft Server & Client paths, Pharmacy Tech, Medical Tech, etc. Years of experience in a similar role: Preferred: Six months working experience within: Applications using databases Client assistance or customer-facing activities Analyzing, troubleshooting and configuring Microsoft Windows-based operating systems (Client and Server)  Analyzing, troubleshooting and configuring networks, printers, and scanners Software troubleshooting Electronic Medical Record Systems, or hospital IT systems Citrix or other terminal server solutions SaaS and Cloud based solutions PHYSICAL DEMANDS:  Task Percentage Standing 5% per day Sitting 90% per day Walking 5% per day Stooping 0% per day Lifting 0 times per day Computer Work 45% per day Telephone Work 45% per day Reading 10% per day Other, please specify 0% per day All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.

SUMMARY:A Credit Analyst assists in protecting the financial assets of the company within CED Credit Offices. Greentech Renewables is a d.b.a of CThe desired candidate will use discretion and independent judgment to investigate credit granting, manage a portfolio of receivable accounts, and review and execute legal documents on the behalf of CED. The ideal candidate requires self-motivation, must prioritize effectively, and work successfully with minimal supervision. This role is a customer-serving role, and while it does not solely focus on collections, does include collections responsibilities.REPORTS TO: Division Credit ManagerESSENTIAL SKILLS AND COMPETENCIES:Excellent verbal and written communication skillsProficiency in Spanish desired, but not required.College degree preferred, but will consider related experience in lieu of degreeExperience in credit and collectionsNegotiation skillsMicrosoft Office Suite software (proficiency with Excel a must)Excellent verbal and written communication skillsDetail orientedExcellent math skillsMust be a self-starter who can handle a heavy volume of work and be able to handle multiple tasks at the same timeAble to solve problemsMaintaining a pleasant personality under stressESSENTIAL JOB FUNCTIONS:Be able to manage a large accounts receivable portfolio which includes negotiating, financial review, and creating plans of action with customers and the Division Credit Manager.Operation and maintenance of the daily, monthly, and quarterly functions of CED's 9ci computer system.Recommend best method of collection on delinquent accounts in collaboration with the Division Credit Manager and Profit Center Manager, and escalating collection activities as required by business circumstances.Ability to review credit applications and complete credit investigation to grant credit and establish up six figure credit limits.Assisting the Division Credit Manager to maintain and enforce CED's lien and bond rights for secured projects.Drafting and completing lien waivers per customers requests.Using experience and customer knowledge to determine the proper time to place accounts on credit hold in collaboration with the Division Credit Manager and Profit Center Manager.Face-to-face customer meetings to establish and maintain strong relationships with customers and Profit Center Managers.Negotiating differences with customers and developing plans for payment and dispute resolution.Presenting payment, status, plan, reports, and information to management for quarterly credit meetings.Maintaining professional relationships with Credit and Profit Center managers and external customers.Routinely working with customers to collect open accounts receivable.Facilitate in-bounding customer calls, mail, and faxes, answering customer questions and directing to the right personnel.Various clerical duties.NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.CED is an Equal Opportunity Employer - Disability | Veteran

Support AnalystSystem Innovators - RemoteSystem Innovators is seeking an experienced Support Analyst to provide application support to customers that will involve answering complex questions on the function and usage of our products. The successful candidate will triage, investigate, manage, track and close client support issues, specifically related to the functions of the application(s) and services provided by the Client Services team.They will also be responsible for contributing to a knowledge base and supporting user webinars among other training/services (Remote and Onsite with clients). You must have the ability to multi-task and see issues through to resolution. You will serve as a primary support liaison between System Innovators and our customer base.In this role, you will work closely with the Manager of Support Services and be supported by a great team, in providing exceptional customer service and development support. There is limited travel potential in this role; less than 10%.What you will be doingOperate as a frontline primary support liaison between System Innovators and our clients to effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted ticketsAssess a variety of situations, reviewing software configuration, set-up, and software code to identify the correct resolution or escalate according to departmental guidelinesReport detailed information within the ticket tracking system that includes capturing the reported problem, troubleshooting steps, replication steps, and resolution procedures. Assist with the documentation of new processes and procedures and help to define improvements to current support processes Frequently review the ticketing system and proactively follow up with clients to ensure that their inquiries and/or issues have been satisfactorily resolvedWork closely with other team members as part of a cohesive group in exchanging knowledge through training sessions and peer-to-peer interactionMaximize and maintain current knowledge and awareness of applications and related technologiesIdentify areas to improve processes to make the customer experience better tomorrow than it was todayProvide training and demonstration of products provided by System Innovators to our client base (Remote and/or Onsite)Provide weekend on-call support within a rotation of all team members (on-call compensation provided)As scheduled, provide dedicated client support assistance outside of standard operating hoursOther duties as assigned by managementWhat is the opportunitySubject matter expertise in all support matters regarding multiple web products which integrate with our flagship product iNovahSupport, troubleshooting, and maintenance of web applications, windows applications, SOAP APIs, and other integrations used by iNovah clientsSupport, troubleshooting, and maintenance of our hosted environmentsPrimary support liaison services between System Innovators and our customersWhat we are looking forMinimum 3 years proven experience working within a software support environmentCustomer-focused individuals who are comfortable with providing phone support to clients to resolve critical production issuesHigh level of expertise supporting websites in different network topologiesExpert understanding of Microsoft Internet Information Services (IIS)Expert understanding of network protocols and services like DNS, TCP/IP routing, web domainsSolid grasp of server and Windows domain administrationSolid grasp of online and over the counter payment technologies, protocols, and guidelinesAbility to present Support webinars, both internally to staff and to customers via the WebSound knowledge of engagement delivery and software troubleshooting techniques with a high focus on first call resolutionAbility to interpret requirements, and recommend solutions that best address clients' needsExcellent analytical, research and problem-solving skills with a strong ability to multi-task and prioritize work effectivelyCollege Diploma in Computer Science or equivalent industry experience is preferredWhat would make you stand outDemonstrate outstanding customer service and teamwork Experience with Windows Server AdministrationExperience with SQL Server Management Studio, Firewalls, Load Balancers, networkingExperience with multiple remote access tools & techniques such as WebEx, remote desktop, VPNExcellent oral and written communicationE-Commerce, Payment Processors, EMVHTML, ASP.NET, JavaScriptPowershell scriptingBatch File scriptingExperience in IT Support of the Public Sector IndustriesExperience with TeamSupport and Confluence applicationsWhat we offerOpportunities to advance your careerComprehensive Medical, Dental, and Vision3 weeks' vacation and 5 personal daysEmployee stock ownership and RRSP matching programsLifestyle rewardsCommunity involvement in social responsibilityFlexible work optionsAbout us: Our sole focus is providing enterprise payment and revenue management solutions to governments like yours. With over 120 public sector customers, System Innovators (SI) is the leading provider of Enterprise Revenue Management (ERM), centralized cashiering and payment solutions for governments and utilities.40-Year Industry VeteransWe’re celebrating 40 years of service with one focus — providing government cashiering and Enterprise Revenue Management solutions. Our team is trusted by governments across North America to provide full end-to-end management of your revenue – from customer to bank.