Network Analyst Salary in Florida, USA

Innova Solutions is immediately hiring for a Network Planning Engineering. Position Type: Full-time Contract, Potential Contact to Hire Duration: 12 Months Location: Melbourne, Florida As a Network Planning Engineering, you will: Updating, troubleshooting, and enhancing solutions within tools such as Oracle Enterprise Manager, Orion, and Splunk, etc. Designing and implementing new enterprise systems to meet emerging program requirements. Automating routine job functions in Python, BASH, or PowerShell as applicable. Scheduling and executing maintenance requests for proactive engineering projects and break fix scenarios. Working with other engineering groups to maintain, enhance, and resolve issues within the network systems, servers, and applications. Interacting directly with vendors for issue resolution. Monitoring, analyzing and troubleshooting daily status of the health of infrastructure and services within an operations center utilizing management and monitoring tools. Finding valid metrics and creating reports to monitor health of services and infrastructure. Creating reports as requested by customer and program management to support information and analysis needs. Coordinate team activities during emergency events. Support on-call responsibilities (paid) and work after-hours as required. The ideal candidate will have: Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or related field; or 2 years post-Secondary/ Associates Degree and a minimum of 2 years of prior related experience. In lieu of a degree, a minimum of 6 years of prior related experience. Ability to obtain and maintain an FAA Public Trust security clearanÎ Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog Implementation/Administration of Network Management Systems (Splunk, IPAM, and Infoblox Experience and/or desire to learn Amazon Web Services (AWS) infrastructure and maintain containerized software deployments (Kubernetes). Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Mayank Kumar Sr. Associate Recruitment (770) 255-7926 [email protected] PAY RANGE AND BENEFITS: Pay Range*: $40-$45 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Innova Solutions is immediately hiring a Network Planning Engineering. Position Type: Full Time Contract. Duration: 12 Months Location: Melbourne, FL As a Network Planning Engineering, you will: Execute and document formal acceptance testing of FTI products and services per program requirements. Knowledge of FTI Telecommunications equipment installation, configuration and testing standards including TDM, PDH, SDH, SONET, and IP network architecture Possess an intermediate (CCNA certification, or equivalent experience) level of experience troubleshooting IP network configurations. Domain knowledge of data protocols including TCP/IP, DMVPN, BGP, OSPF, MPLS, EIGRP, HSRP, IS-IS, LDP, PIM, MSDP, and Ethernet. Strong customer interface skills supporting coordination of both Telco providers and Harris field technician site access as required. Test, troubleshoot, and validate communication circuits per IEEE, ITU, TIA, ISO and FTI specifications. Collaborate closely with FTI Engineering team members to resolve implementation and acceptance issues as needed. Responsible for executing a coordinated Maintenance Request (MR) activity to support Engineering changes per customer and program requirements. Responsible to execute services disconnects throughout the establish Network / CPE per customer and program request via establish program disconnect process. Preferred Additional Qualifications: Strong skill set with Microsoft Office software applications. Experience designing and implementing network technologies such as Carrier Ethernet, MPLS and SDN technologies. Experience with Cisco IOS command line interface (CLI) for configuring, monitoring, and maintaining Cisco devices. Must be able to demonstrate the ability to design, implement and support Ethernet and TDM network infrastructures. Knowledge of IP technologies such as Pseudo Wire and Ethernet switching Knowledge of telecommunications carrier ordering systems and processes Knowledge of WAN/LAN, TDM and Voice switching systems; TCP/IP, Frame Relay, ATM and specific routing protocols such as OSPF, BGP and RIP; VoIP, DWDM, CTI and VPN technologies The ideal candidate will have: Bachelor of Science in Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Information Systems or equivalent of a 4-year accredited degree in a technical discipline Bachelor's Degree and minimum 4 years of prior relevant experience or 2 years post-Secondary/ associate degree and a minimum of 8 years of prior related experience Highly motivated and capable of developing and following detailed instructions and action plans. Strong skill set with Microsoft Office applications. Experience with leading network vendors such as Cisco, Juniper, Ciena, RAD. Experience with database modeling software such as MetaSolv. Project management skills capable of adhering to deadlines and completion of tasks per project schedule. Knowledge and understanding of engineering drawings and technical procedures. Support flexible work schedules if required including possible rotations to 2nd or 3rd shift. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Naval Sisodia Lead Recruitment (218) 319-7936 [email protected] PAY RANGE AND BENEFITS: Pay Range*: $35-$46 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Location: REMOTESalary: $45.00 USD Hourly - $58.00 USD HourlyDescription: Our client is currently seeking a Analyst - System Analysis and Program - III Targeted Years of Experience: 5-7 years Working Model: 100% Remote Must Have Skills Advanced (5+ years) level Microsoft Excel Charting, Pivot table creation and Visual Basic Scripting Advance Wireless Engineering installation process mapping and Cycle Time reduction project experience Extensive experience in executive level project management reporting Extensive experience in Fuze Database compliance and sequence error remediation Responsibilities: ? Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. ? Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. ? Improves systems by studying current practices; designing modifications. ? Recommends controls by identifying problems; writing improved procedures. ? Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. ? Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. ? Maintains system protocols by writing and updating procedures. ? Provides references for users by writing and maintaining user documentation; providing help desk support; training users. ? Maintains user confidence and protects operations by keeping information confidential. ? Prepares technical reports by collecting, analyzing, and summarizing information and trends. ? Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. ? Contributes to team effort by accomplishing related results as needed. ? Degree in computer science, information technology (IT) or a comparable discipline highly preferred. ? Has knowledge of commonly-used concepts, practices, and procedures within a particular field. ? Strong knowledge of System analysis and Workflow Management. Possible Certifications: Certified Business Analysis Professional (CBAP) PMI- Project Management Professional (PMI-PMP) PMI- Professional in Business Analysis (PMI-PBA) Certification of Competency in Business Analysis (CCBA) Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.Position Summary:The Trade Analyst's main function is to review and price export cargo opportunities and also to assist an assigned Sales region in meeting its export budget as determined by Trade Management. To do this, a deep familiarity with customer accounts and an understanding of international Trade markets is required. Daily, a Trade analyst will work with local and global Sale's agents, Line Managers in Marseilles, commercial support departments (contracts, amendments, tariff filing), as well as Customer Service groups and other Trade colleagues in order to complete these tasks. Secondary functions would include backing up a Trade Manager in their absence, maintaining service contracts, as well as creating and analyzing commercial reports. Also, part of the functions of the Trade Analyst is to construct new proposals, review lanes in existing contracts to maintain current business, as well as pricing within LARA SQ for non-contract customers and overseas FOB requests. The Trade Analyst must maintain a working knowledge of all service related changes as well as market conditions within their designated region, as both factors bear heavily on pricing decisions and strategies. The Analyst must sustain this knowledge by evaluating market reports and studying data obtained from Sales, as well as by communicating daily with Home Office and overseas agents. This position will be responsible to: Price and analysis cargo opportunities in accordance with guidelines provided by the Trade Manager or Trade Director. Coordinate, review, analysis and price CMA CGM external customer request for rates and service details. File rates and rules, draft new service contracts and handle contract amendments as directed. Analysis of monthly contribution report regarding sub-optimal containers. Conduct market and commodity analysis utilizing Piers data and DIVA-DS reports. Review of competitor's service and capacity changes as requested by Trade Management. Maintain and develop close working relationship with sales and customer service. Analysis and tracking of customer and service results versus Export Trade business plan. Assist Trade Management with result analysis for commercial and financial forecast to come up with improved tactical plan based on gathering of market intel. Analysis of vessel and customer booking trends. Monitor the number of pricing request received versus business secured. Management report and ad-hoc duties as assigned and requested. Miscellaneous related duties or projects as assigned. Skill Sets / Education & Experience Requirements: Bachelor's degree from a four-year College or University (Preferred); 2+ years of relevant work experience required; or equivalent combination of education and experience. Excellent written and verbal skills Good interpersonal skills Demonstrated problem solving and analytical skills Self-Motivated and positive in reaching solutions that benefit the customer and the company Proven ability to work well within a team Accepts responsibility and accountability - results driven Ability to handle multiple tasks simultaneously Advanced skills in Microsoft Excel - experience with Formatting, Pivot Tables, Lookups, Formulas, Filters and Sorting Industry knowledge of trade, sales and/or finance, supply chain, shipping, logistics preferred Come along on CMA CGM's adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.Nearest Major Market: Hampton Roads

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?YOUR ROLE Are you known for your analytical skills? Are you passionate about inventory management? If so, we have an opportunity that would allow you to manage the physical product availability, essential to meeting customer needs, and perform applicable inventory reporting.WHAT ARE YOU GOING TO DO? Manage physical inventory counts (monthly, quarterly, etc.) Ensure ongoing inventory accuracy. Coordinate the timing of file extracts, reconciliation program and adjustments to meet host processing and warehouse operational needs. Investigate, resolve and prevent inventory discrepancies by reviewing electronic transaction history. Correct back routes/re-routes and shipping errors. Create and distribute daily inventory reconciliation reports, inventory adjustment summaries, warehouse productivity reports and warehouse error reports. Coordinate and monitor automated stock transfers. WHAT ARE WE LOOKING FOR? Education and Experience: High school diploma or GED; Associate's Degree in Transportation, Logistics or Supply Chain Management, preferred. Minimum two to three years related experience. Experienced in database analysis, query development, and experienced in inventory planning and analysis; Minimum two to three years related experience in transportation, logistics, inventory control or materials management, preferred. Minimum one to three years industry experience, preferred. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Skilled in report development, writing, and skilled in advanced mathematical calculations. Characteristics: Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions. Proven organizational and follow-up skills with the ability to manage multiple assignments. Ability to work independently while following established policies and procedures. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

Company OverviewOPKO Health is a multi-national and diversified life science corporation that owns and operates a set of businesses offering biopharmaceutical, genetic testing, laboratory diagnostics, medical device, contract manufacturing, animal, supplement and nutritional health products and services in 60 plus countries with 5,000 employees. External DescriptionThe Systems Analyst will be a team player, dynamic and motivated with an understanding of cybersecurity risks, threats, vulnerabilities, and attack vectors. They will continuously assess the evolving threat landscape (malware, Advanced Persistent Threat, etc.) and new technologies, solutions and services to stay ahead of them, monitor security events via SIEM, perform vulnerability and incident response functions. Business acumen in healthcare and pharmaceutical industry, highly focused on business benefit, business writing capability along with the capability to work with all areas and levels are some of the essential non-technical parts of this position. Responsibilities:Participate in technical design reviews, integration, testing, and documentation.Identify threats and develop suitable defense measures, evaluate system changes for security implications, and recommend enhancements, research, and draft cyber security reports, and provide support to the operations staff for resolving cyber security issues.Assist in configuring Windows and Linux host-based security as well as network and cloud-based security systems.Support installation and configuration of network security architectures, including firewalls, switches , router ACLs, web content filters and DMZ.Applying security patches to Windows Server , Workstation , Linux ServerConduct application and vendor risk assessments following HIPAA, SOX, etc.Maintain, configure and run pen testing and vulnerability scanning. Perform root cause analysis on failed scans and security incidents.Monitor external vulnerabilities and interface with vendors to resolve identified vulnerabilities.Prepare Threat Profiles/Risk Assessments for vulnerabilities based on internal testing, CVE #, SANS, CIS, etc. as required. A write-up of a given vulnerability describing the technical details and severity of the issue in the context of business risks and benefits.Assess vulnerability assessment results, audit findings and configure cybersecurity tools for remediation and ongoing compliance.Document security reports and work with other IT teams for effective resolution.Experience, Skills and Education:1 to 5 years' experience.Must Have experience with Active Directory domains, groups, organizational units, security permissions and capabilities.Experience with as many of these as possible: (1) Microsoft WSUS (2) MS Exchange and Outlook security, (3) Mobile Device security (4) firewall, DMZ and router configurations, (5) Web services and application API security, (6) Linux configuration and security, (7) Database security configurations, (8) workstation and server security, (9) security patch management, (10) access controls, segregation of duties and conflict of interest, (11) user provisioning and controls.Networking experience with the TCP/IP stack, OSI model.Experience with Azure Security or Azure Infrastructure Working knowledge of pen testing and vulnerability assessment tools, power shell, Java, .Net.Experience with HIPAA and SOX.Fast learner, quick thinker, multi-tasking with an excellent communication Skills - oral as well as written, and ability to work independently, time pressured environment.Must be hungry to learn, plan and execute. CISSP, CISA or other security certification is a plus. Bachelor's degree. Computer science or related area is a plus

DSS, Inc.DSS, Inc. is a drug and alcohol free workplace (DFWP). DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply. We are ADEA and ADA compliant.Level: EntryTravel Percentage: NoneJob Location: DSS N Palm Beach - North Palm Beach, FLJob Shift: DayPosition Type: Full TimeJob Category: Information TechnologyEducation Level: High School Do you have experience with Microsoft Server and an interest in Healthcare IT? Do you have strong skills in customer service, troubleshooting and critical thinking? If so, you may be a great fit for our growing Company. This is a great opportunity for an individual with Microsoft Server experience to join our family and be a part of an energetic team that resolves issues related to our software and know you will have a positive impact on our clients and the patients they serve. LOCAL CANDIDATES ONLY. Must be able to work 2-3 days a week from the North Palm Beach OfficePOSITION SUMMARY: The Analyst position is an entry level position to learn and increase skills around the ITIL and Continual Improvement methodologies and how those methods correlate to product development and delivery.Learn how to triage and handle multi-channel, Level 1, incoming customer requests for assistance with Software and tools.Represents DSS, Inc. in the most positive manner to their co-workers.Maintains an efficient and logical approach to all assigned duties.DUTIES AND RESPONSIBILITIES:Essential Duties:Shadows other TIS agents when providing customers with known solutions and updates to customer inquiries within expected timeframes.Shadows other TIS agents when communicating to external and internal clients via instant message, phone and/or email.Participates in training to gain company, department, and product knowledge.Successfully complete the assigned training curriculum within the probationary period. Successfully complete the applicable Knowledge and Troubleshooting assessments within the probationary period.Other Duties:Follows guidelines in the Standard Operating Procedures manual, the Service Level Agreement and the Operating Level Agreement.Performs other duties as needed.SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIESIndividuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. QUALIFICATIONS: Skills:Required:Skilled in client troubleshooting activities with 100% focus on customer service.Possess analytical skills.Work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules.Determine the importance or impact of issues and situations and take appropriate actions.Possess excellent listening skills and a commitment to communicating in a clear, concise and timely manner at all times.Organize time effectively while identifying barriers to progress and setting priorities.Possess proven aptitude for understanding troubleshooting and the ability to learn new software as needed.Be effective and willing to adapt in a rapidly growing organization.Proficient in Microsoft Office Products (Word, Excel, Outlook).Handle large volumes of email (approximately 25+ emails daily).Handle large volumes of phone calls (approximately 15+ daily).Work from an organizational perspective as well as independently and as a contributing team member.Must be able to provide documentation of your COVID-19 Vaccination Record Card to be admitted on clients’ property or provide an exemption for medical or religious reasons. Education:Required:High School or GEDPreferred:Associate's degree preferred; equivalent combinations of work experience and\or education will be considered.Certification(s), Licenses: Required by end of probationary period: Information Technology Infrastructure Library (ITIL)Preferred:Applicable industry certifications such as CompTIA, ITIL, the Microsoft Server & Client paths, Pharmacy Tech, Medical Tech, etc.Years of experience in a similar role:Preferred:Six months working experience within:Applications using databasesClient assistance or customer-facing activitiesAnalyzing, troubleshooting and configuring Microsoft Windows-based operating systems (Client and Server) Analyzing, troubleshooting and configuring networks, printers, and scannersSoftware troubleshootingElectronic Medical Record Systems, or hospital IT systemsCitrix or other terminal server solutionsSaaS and Cloud based solutionsPHYSICAL DEMANDS: TaskPercentageStanding5% per daySitting90% per dayWalking5% per dayStooping0% per dayLifting0 times per dayComputer Work45% per dayTelephone Work45% per dayReading10% per dayOther, please specify0% per dayAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.PI242281949

Do you have experience with Microsoft Server and an interest in Healthcare IT? Do you have strong skills in customer service, troubleshooting and critical thinking? If so, you may be a great fit for our growing Company. This is a great opportunity for an individual with Microsoft Server experience to join our family and be a part of an energetic team that resolves issues related to our software and know you will have a positive impact on our clients and the patients they serve. LOCAL CANDIDATES ONLY.  Must be able to work 2-3 days a week from the North Palm Beach Office POSITION SUMMARY:  The Analyst position is an entry level position to learn and increase skills around the ITIL and Continual Improvement methodologies and how those methods correlate to product development and delivery. Learn how to triage and handle multi-channel, Level 1, incoming customer requests for assistance with Software and tools. Represents DSS, Inc. in the most positive manner to their co-workers. Maintains an efficient and logical approach to all assigned duties. DUTIES AND RESPONSIBILITIES: Essential Duties: Shadows other TIS agents when providing customers with known solutions and updates to customer inquiries within expected timeframes. Shadows other TIS agents when communicating to external and internal clients via instant message, phone and/or email. Participates in training to gain company, department, and product knowledge. Successfully complete the assigned training curriculum within the probationary period.  Successfully complete the applicable Knowledge and Troubleshooting assessments within the probationary period. Other Duties: Follows guidelines in the Standard Operating Procedures manual, the Service Level Agreement and the Operating Level Agreement. Performs other duties as needed. SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training. The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.  QUALIFICATIONS:    Skills: Required: Skilled in client troubleshooting activities with 100% focus on customer service. Possess analytical skills. Work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules. Determine the importance or impact of issues and situations and take appropriate actions. Possess excellent listening skills and a commitment to communicating in a clear, concise and timely manner at all times. Organize time effectively while identifying barriers to progress and setting priorities. Possess proven aptitude for understanding troubleshooting and the ability to learn new software as needed. Be effective and willing to adapt in a rapidly growing organization. Proficient in Microsoft Office Products (Word, Excel, Outlook). Handle large volumes of email (approximately 25+ emails daily). Handle large volumes of phone calls (approximately 15+ daily). Work from an organizational perspective as well as independently and as a contributing team member. Must be able to provide documentation of your COVID-19 Vaccination Record Card to be admitted on clients’ property or provide an exemption for medical or religious reasons.   Education: Required: High School or GED Preferred: Associate's degree preferred; equivalent combinations of work experience and\or education will be considered. Certification(s), Licenses:  Required by end of probationary period:  Information Technology Infrastructure Library (ITIL) Preferred: Applicable industry certifications such as CompTIA, ITIL, the Microsoft Server & Client paths, Pharmacy Tech, Medical Tech, etc. Years of experience in a similar role: Preferred: Six months working experience within: Applications using databases Client assistance or customer-facing activities Analyzing, troubleshooting and configuring Microsoft Windows-based operating systems (Client and Server)  Analyzing, troubleshooting and configuring networks, printers, and scanners Software troubleshooting Electronic Medical Record Systems, or hospital IT systems Citrix or other terminal server solutions SaaS and Cloud based solutions PHYSICAL DEMANDS:  Task Percentage Standing 5% per day Sitting 90% per day Walking 5% per day Stooping 0% per day Lifting 0 times per day Computer Work 45% per day Telephone Work 45% per day Reading 10% per day Other, please specify 0% per day All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.

Support AnalystSystem Innovators - RemoteSystem Innovators is seeking an experienced Support Analyst to provide application support to customers that will involve answering complex questions on the function and usage of our products. The successful candidate will triage, investigate, manage, track and close client support issues, specifically related to the functions of the application(s) and services provided by the Client Services team.They will also be responsible for contributing to a knowledge base and supporting user webinars among other training/services (Remote and Onsite with clients). You must have the ability to multi-task and see issues through to resolution. You will serve as a primary support liaison between System Innovators and our customer base.In this role, you will work closely with the Manager of Support Services and be supported by a great team, in providing exceptional customer service and development support. There is limited travel potential in this role; less than 10%.What you will be doingOperate as a frontline primary support liaison between System Innovators and our clients to effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted ticketsAssess a variety of situations, reviewing software configuration, set-up, and software code to identify the correct resolution or escalate according to departmental guidelinesReport detailed information within the ticket tracking system that includes capturing the reported problem, troubleshooting steps, replication steps, and resolution procedures. Assist with the documentation of new processes and procedures and help to define improvements to current support processes Frequently review the ticketing system and proactively follow up with clients to ensure that their inquiries and/or issues have been satisfactorily resolvedWork closely with other team members as part of a cohesive group in exchanging knowledge through training sessions and peer-to-peer interactionMaximize and maintain current knowledge and awareness of applications and related technologiesIdentify areas to improve processes to make the customer experience better tomorrow than it was todayProvide training and demonstration of products provided by System Innovators to our client base (Remote and/or Onsite)Provide weekend on-call support within a rotation of all team members (on-call compensation provided)As scheduled, provide dedicated client support assistance outside of standard operating hoursOther duties as assigned by managementWhat is the opportunitySubject matter expertise in all support matters regarding multiple web products which integrate with our flagship product iNovahSupport, troubleshooting, and maintenance of web applications, windows applications, SOAP APIs, and other integrations used by iNovah clientsSupport, troubleshooting, and maintenance of our hosted environmentsPrimary support liaison services between System Innovators and our customersWhat we are looking forMinimum 3 years proven experience working within a software support environmentCustomer-focused individuals who are comfortable with providing phone support to clients to resolve critical production issuesHigh level of expertise supporting websites in different network topologiesExpert understanding of Microsoft Internet Information Services (IIS)Expert understanding of network protocols and services like DNS, TCP/IP routing, web domainsSolid grasp of server and Windows domain administrationSolid grasp of online and over the counter payment technologies, protocols, and guidelinesAbility to present Support webinars, both internally to staff and to customers via the WebSound knowledge of engagement delivery and software troubleshooting techniques with a high focus on first call resolutionAbility to interpret requirements, and recommend solutions that best address clients' needsExcellent analytical, research and problem-solving skills with a strong ability to multi-task and prioritize work effectivelyCollege Diploma in Computer Science or equivalent industry experience is preferredWhat would make you stand outDemonstrate outstanding customer service and teamwork Experience with Windows Server AdministrationExperience with SQL Server Management Studio, Firewalls, Load Balancers, networkingExperience with multiple remote access tools & techniques such as WebEx, remote desktop, VPNExcellent oral and written communicationE-Commerce, Payment Processors, EMVHTML, ASP.NET, JavaScriptPowershell scriptingBatch File scriptingExperience in IT Support of the Public Sector IndustriesExperience with TeamSupport and Confluence applicationsWhat we offerOpportunities to advance your careerComprehensive Medical, Dental, and Vision3 weeks' vacation and 5 personal daysEmployee stock ownership and RRSP matching programsLifestyle rewardsCommunity involvement in social responsibilityFlexible work optionsAbout us: Our sole focus is providing enterprise payment and revenue management solutions to governments like yours. With over 120 public sector customers, System Innovators (SI) is the leading provider of Enterprise Revenue Management (ERM), centralized cashiering and payment solutions for governments and utilities.40-Year Industry VeteransWe’re celebrating 40 years of service with one focus — providing government cashiering and Enterprise Revenue Management solutions. Our team is trusted by governments across North America to provide full end-to-end management of your revenue – from customer to bank.

Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Medium Speed Engines For decades, Caterpillar and MaK has been a manufacturer of premium medium-speed marine, oil & gas and electric power engines and generator sets. Worldwide, our engines are in operation for customers who rely on their reliability. The Caterpillar and MaK product line features marine diesel, gas and dual fuel engines used in a wide variety of marine, oil & gas and electric power applications. Caterpillar and MaK offers exceptionally engineered and innovative products, components, and services. The engines also provide unparalleled "anytime, anywhere" product support to ensure confidence and peace of mind for customers by ensuring maximum uptime and productivity. And with our worldwide dealer network with in-house stock of spare parts, we guarantee a fast service and a high availability for our customers. Moreover, our after-sales service offers not only high-quality spare parts, but also a wide range of retrofit options to help our customers make their business more efficient and prepare for a sustainable future. We are looking for an Accounting Analyst. This role performs various clerical and routine accounting tasks in support of a business unit or legal entity. Job Duties/Responsibilities may include, but are not limited to: Responding to inquiries and contacting other departments or vendors to resolve a variety of problems. Posting entries, resolving errors, verifying and reconciling input to financial reporting systems. Processing payments and assisting in preparation of billings and other financial reports. Entering transactions and reconciling various reports. Degree Requirement: Degree or equivalent experience desired What You Have - Skills, Knowledge, & Experiences: Operational Functions : Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. Identifies the primary operational functions of the organization. Explains operational functions and key functional roles of own dept or unit. Describes the interdependence of support functions and line operating functions. Clarifies the role of each department and its relevance to the enterprise strategy. Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. Oral Communications : Knowledge of oral communications issues; ability to express oneself and communicate with others verbally and appropriately. Uses language appropriate to audience. Explains issues in alternative ways to accommodate different listeners. Modulates own tone and body language. Listens without defensiveness or excessive self-reference. Utilizes techniques to verify that a verbal message was received as intended. Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Accounting : Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes. Utilizes cost monitoring practices, techniques and considerations. Works with financial transactions and related documentation within the organization. Participates in accounting practices of classifying and recording financial data. Maintains existing charts of accounts. Follows regulations for entering and reporting the financial content in major accounting systems. Budget Management : Knowledge of the principles and methodology of budget management; ability to utilize the tools, techniques and procedures needed to establish and monitor budgets. Explains the functions and features of budgeting tools. Implements the organization's budget cycle and process. Participates in developing and monitoring a budget for a specific work group or department. Assists in the collection and preparation of required budget information. Detects and interprets budget variances and overruns. Financial Record Keeping : Knowledge of financial record keeping processes, methods, and tools; ability to maintain accurate and thorough records of financial transactions. Implements organizational standards for financial record keeping. Analyzes and documents errors or inaccuracies in financial records. Follows organizational methods and procedures for financial record keeping. Supplies financial data that is used in reports. Uses basic tools to record accurate and timely financial data. General Ledger (G-L) : Knowledge of tools, practices and considerations for general ledger; ability to update and validate general ledger data. Monitors and ensures the accuracy of one or more general ledger categories as a regular part of daily work. Analyzes the purpose, content, and distribution of standard G-L reports. Performs daily input into the general ledger as a regular part of the work. Works with chart of accounts and classifies transactions. Implements closing cycle process and associated feeds, requirements and procedures. What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary. Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to: Competitive salary and annual bonus program Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) Company-matched 401(k) plan Stock option opportunity over time Health savings account (HSA) Flexible spending accounts (FSAs) Short and long-term disability coverage Life Insurance Paid parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits (Ex. Accident, Identity Theft Protection) Strong community involvement Relocation assistance is not available. Role is onsite in Miramar, FL. Travel: Up to 15% This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers . EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act. Posting Dates: June 18, 2024 - July 2, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community .