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Technical Support Analyst Salary in Englewood, CO

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Produce architecture blueprints that guide the development and implementation of Cloud solutions across multiple products, providing direction to technical teams during project delivery and ensuring implementations support technology and product roadmaps. The Cloud Solutions Architect provides their expertise in the development and maintenance of architecture standards and solutions that align with strategic goals and partner with product managers, business analysts, designers, and software engineers to navigate solution decisions. Responsibilities:Responsible for creating solutions and presenting compelling recommendations to customers.Define operational procedures and practices.Define KPIs and set up appropriate health-checks, monitoring and escalation procedures.Accelerate development for roadmap features, to address specific customer requirements.Identify ongoing risks and pain points throughout the project, develop and implement mitigation measures.Improve internal processes, and promote knowledge sharing in the team, by contributing to the knowledge base, blogs, and brown bag lunches.Capture project lessons and convert them into architectural best practices applicable to the broader install base; mentor and coach the internal team through internal training sessions.Work closely with Product Management and Engineering to review customer requirements and feedback, and identify opportunities for platform enhancementsSkills and Knowledge:Knowledge of enterprise cloud solutions, deploying and running solutions in a cloud environment, and private, public, and hybrid cloudsHands-on experience with public and private cloud services (Azure, AWS, Openstack, VMWare, ect) as well as load balancers and networking devicesExperience designing high availability and disaster recovery / fail-over infrastructuresDevelopment experience with database or application integration technologyDeep knowledge of Linux fundamentalsKnowledge of Open Source architectures and/or past contributions to open source projectsDesign, development and operations experience with highly-available, scalable, and fault tolerant systemsExperience with agile/scrum methodologiesProfessional Cloud Solutions Architect (PCSA) Certification.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™