Accounting Specialist Salary in El Paso, TX

Schneider Electric has a meaningful opportunity for a Business Finance Specialist in El Paso, TX to work for a company consistently rated by Fortune as one of the "Great Places to Work", by Forbes as "America's Best Employers for Diversity", and by Equileap as the "World's Top 10 in Gender Equality". In this opportunity you will be the center of operations for the ETO business for North America in an area with 4 +1 plants in a hybrid role allowing 1 day per week to work out of home office. This role is highly strategic and is expected to grow by 3x-4x. Position Summary The mission of the Business Finance Specialist role is to help the operations team (part of GSC NAM Electronics & CTO cluster) make the most informed decisions possible for the benefit of Schneider Electric. They are going to aid the business decision-making process through a deep understanding of the operational drivers affecting performance and providing insightful analysis to drive actions. This also includes balancing the basics of managing the Balance Sheet integrity, strong cost control, and forecasting processes. The Specialist is directly responsible in all areas of plant finance; including but not limited to Cost Control, Productivity, and Balance Sheet management. Roles & Responsibilities Partners with Operation leadership to drive Plant Performance Reviews & ensures accuracy and validity of the financial statements Support the month-end close processes for the entity through connecting with the Platform. GenPact, and Accounting Reviews, Develops, Implements, and Validates the Key Internal Controls for the entity Point of Contact for various specialists; including Tax, Audit, AP/AR, ... Supports and oversees the Budget & Forecast Processes, working with business partners and GSC Central Functions to drive forecast accuracy and actions Leverage variance analysis of Actuals & Forecast - presenting results to management to make business decisions where needed Anticipates risk and opportunities on the short to medium term and works with business partners to react appropriately Supports partners on projects: justification, implementation and spending Support the transformation to the Platform We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. Qualifications Minimum of a Bachelor's Degree in Finance or Accounting Fluent in English At least 4+ years related progressive financial experience in a manufacturing environment Previous experience navigating Supply Chain crisis support and guidance Serve as Finance Business partner to Plant Manager and staff Advanced PC skills (emphasis on MS Excel, Power Point, HFM/Hyperion/Essbase, SAP and Tableau) and the ability to adapt to new systems and applications quickly. Possess superior Excel skills including charting and ability to manipulate large volumes of data resulting from various sources into meaningful and dependable managerial information Skills & Abilities Strong financial/analytical skills with proven business acumen to connect financial performance to business strategy Demonstrate strong ability to work with and influence operations team and others not within direct reporting relationship Effectively communicates with and engages all levels of the organization, verbally and in writing, with the ability to build effective partnerships across teams Preferences MBA /CPA At least 6+ years related progressive financial experience and controlling and managerial responsibilities Spanish preferred Benefits Our comprehensive Total Employee Experience enables employees to manage their professional development and prepare for the next step in their career. This offer includes: a competitive health and wellness package, retirement plans, World Employee Share Ownership Plan, mentoring, internal and international mobility, technical, functional, individual and managerial development, and much more. At Schneider Electric, we're working together to power the future. Who will you report to? Business Finance Manager Let us learn about you! Apply today. Schedule: Full-time Req: 2023-61810#LI-DS1Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.Schneider Electric has a meaningful opportunity for a Business Finance Specialist in El Paso, TX to work for a company consistently rated by Fortune as one of the "Great Places to Work", by Forbes as "America's Best Employers for Diversity", and by Equileap as the "World's Top 10 in Gender Equality". In this opportunity you will be the center of operations for the ETO business for North America in an area with 4 +1 plants in a hybrid role allowing 1 day per week to work out of home office. This role is highly strategic and is expected to grow by 3x-4x. Position Summary The mission of the Business Finance Specialist role is to help the operations team (part of GSC NAM Electronics & CTO cluster) make the most informed decisions possible for the benefit of Schneider Electric. They are going to aid the business decision-making process through a deep understanding of the operational drivers affecting performance and providing insightful analysis to drive actions. This also includes balancing the basics of managing the Balance Sheet integrity, strong cost control, and forecasting processes. The Specialist is directly responsible in all areas of plant finance; including but not limited to Cost Control, Productivity, and Balance Sheet management. Roles & Responsibilities Partners with Operation leadership to drive Plant Performance Reviews & ensures accuracy and validity of the financial statements Support the month-end close processes for the entity through connecting with the Platform. GenPact, and Accounting Reviews, Develops, Implements, and Validates the Key Internal Controls for the entity Point of Contact for various specialists; including Tax, Audit, AP/AR, ... Supports and oversees the Budget & Forecast Processes, working with business partners and GSC Central Functions to drive forecast accuracy and actions Leverage variance analysis of Actuals & Forecast - presenting results to management to make business decisions where needed Anticipates risk and opportunities on the short to medium term and works with business partners to react appropriately Supports partners on projects: justification, implementation and spending Support the transformation to the Platform

Join ourCorporate Finance Team at Helen of Troy as our Systems & Reporting Specialist, Accounts Receivable (hybrid work onsite and from home), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day! Look around your home, and you'll find us everywhere:In your kitchen, living room, bedroom, and bathroom We are already making your everyday lives better We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Work Location: El Paso, TXWhat you will be doing:Our Specialist will serve as a liaison for the Accounts Receivable and Credit Risk Management Department. They will lead all aspects of new account generation, new hire training, and all system set-ups for credit and AR for all divisions.This person will coordinate cash management processes as well as daily, weekly, and monthly reporting requirements. This person will be responsible for all system corrections on a daily, weekly, and monthly basis as well as new testing for updates, upgrades, bug corrections, fixes, etc.Point of contact for accounts receivable and dispute management related items and implementation of new ERP systemApprove daily adjustments and rounding errors on 810s; locate and correct differences that occur between EDI generated invoicesOpen new accounts, set-up and maintain any new claims codes, credit memo codes, collector territories, and order terms in ERP systemMaintain Tax Resale Certificates; verify new customer account applications include a valid TRC; all new Ship To locations have a TRC on file; ensure customers with expired TRCs are contacted and new TRCs acquiredProcess credit card payments through the Chase portal, build batches and generate batch reports, post journal entries, reconcile credit card transactionsContinually assess trends related to ITC processes, critical metrics and transactions; develop and implement audit processes; complete financial background reviewComplete daily, weekly, monthly reporting to enable the management and tracking of outlined metricsPartner with Treasury to ensure that daily cash receipts are received from Lockboxes timelyServe as the main IT liaison for the AR Department in the U.S., Canada, and Mexico for all requests, fixes, corrections, or changes; conduct system changes and train staffPerform all testing in ERP system for credit related transactions, changes, upgrades, etc.Skills needed to be successful in this role:Leadership ability to train and direct other staff in the accounts receivable departmentStrong verbal, listening and written communication skillsFinancial foresightAbility to work independentlyMinimum Qualifications:Bachelor's Degree or Certification (Financial Risk Analysis Certification and/or Six Sigma Green Belt)2 + years of combined experience in accounting, systems, and reportingExperience using a large ERP systemProficient in Excel, Word, and PowerPointAuthorized to work in the United States on a full-time basisPreferred QualificationsBachelor's Degree in Finance or AccountingFinancial Risk Analysis CertificationSix Sigma Green BeltExperience using OracleWondering if you should apply? Helen of Troy welcomes people as diverse as our brands Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger If you're eager to share new ideas and try new things, we want to hear from you!#LI-AB1#LI-HybridFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Join our Finance Team at Helen of Troy as our Supervisor, Accounts Receivable & Credit Risk Management (hybrid work onsite and from home), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day!Look around your home, and you'll find us everywhere:In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Work Location - El Paso, TXWhat you will be doing:The Supervisor of Accounts Receivable & Credit Risk Management is responsible for supervising and assessing the company's exposure to risk as it relates to receivables balances and new customer requests. This individual will be managing a team of Accounts Receivable Specialists and Senior Specialists. Leadership is expected to result in timely, accurate, and professional collections, claims management, and cash applications. Responsibilities also include accurate reporting of Receivables balances for Home & Outdoor, Beauty & Wellness operating units in the US, Canada, and Latin America to the upper management team.This individual will also be responsible for developing and fostering an engaging work environment that promotes a solid work/life balance, recognition for results, and displaying a positive cultural influence regularly.Provides timely and balanced coaching to the AR Specialist Sr AR Specialists, and other staff as requested or needed, to ensure all department processes, expectations, and cultural initiatives are being adhered to in all areasTakes bold actions to strengthen the business results. Willing to take an unpopular stand to challenge the status quo. Thoroughly considers options when making decisionsUses logic and data to improve the performance and operations of the teamAttract, retain, and develop employees with high accountability and technical skillsContinuously complete performance assessment trending to identify areas of opportunity. Implement proper booster training to bridge skill gaps. Identify key people and set up training programs as part of career development/succession plansSupervise the structure of the team (people) to ensure appropriate workloads, information flow, and succession planningTakes an active role in establishing department policies, procedures, processes, expectations, cultural initiatives, team-building exercises, employee engagement, etcFind opportunities within our processes and present proposals that will lead to improved risk management, automation, and process efficiencyAnalysis of customer financial statements, trade references, industry reports and reviews, etc. to determine the appropriate level of credit exposure for existing and new customer accounts. The purpose is to limit the company's overall risk/exposureReview and approve of system submissions of credit and debit transactions, as well as customer deductions through the Oracle Trade Management system that are for dollar amounts over the approval threshold of the AR SupervisorsReview the Credit Exception Report, which generates daily, showing all customer orders that have experienced a systematic "Credit Check Failure" preventing shipment. This review is to determine if customer orders being flagged should be released for shipment or held until accounts issues are resolvedComplete all required month end reporting within the Corporate Finance calendar time-frame with no exceptions. Completion of these reports includes detailed commentary for delinquent balances and recommendations for reserves pertaining to doubtful accounts (Bad Debt Reserve)Drives effective and timely communication with internal and external customers, as well as upper leadershipSkills needed to be successful in this role: Leadership ability to train and direct staffStrong verbal, listening and written communication skillsProficiency in using a PC and Microsoft applications, with expertise in ExcelFinancial acumenAbility to work independently and multi task wellMinimum Qualifications:Bachelor's degree in Accounting, Finance, or a related subject5+ years of leadership experienceExperience with an ERP SystemProven proficiency in MS Excel (Pivot Tables, Spreadsheet Analysis, etc.)Ability to work overtime as business needs arise (month-end, etc.)Authorized to work in the United States on a full-time basis.Preferred Qualifications:Oracle ERP systemWondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-AB1#LI-HYBRIDFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Join our Corporate Finance Team at Helen of Troy as our Accounts Receivable Specialist, and make an immediate impact on our trusted brands: OXO, HydroFlask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day! Look around your home, and you'll find us everywhere: In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Work Location: El Paso, TXWhat you will be doing:Responsible for all accounts receivable duties that pertain to the collection, cash applications, and research of customer claims.Contacts customers on all past due items such as invoices, claims, billings, etc. Documents all correspondence with customers, whether by phone, e-mail, or fax, related to payment for open items.Identifies, researches, and validates all customer deductions, i.e. claims or short pays, taken on payments.Claims commonly researched are for shortages, pricing discrepancies, promotional allowances, return of resalable merchandise, return of defective merchandise, and various violations.Generates cash batches in the system to facilitate the application of incoming cash receipts.Verifies the accuracy of the payments that have been keyed by the lockbox for all payments.Retrieves any payment remittance information not forwarded by the lock boxes.Researches the individual payments and deductions on each remittance for appropriate coding, value, and accuracy.Processes customer payments received via credit card by submitting confidential information for payment through the banking system.Matches customer debit memos with the incoming claims and then appropriately codes based on the description noted on the claim.Ensures accurate follow-up with the IT Department, Distribution Centers, Sales Representatives, Freight Carriers, customers, and others.Processes valid claims for crediting and pursues invalid deductions for repayment.Provides the customer with documentation to help them verify and validate their open balances with the company, in addition to electronic statements that are sent monthly.Provides information such as open aging reports, invoice copies, Bills of Ladings, proofs of delivery, and credit memos.Communicates any exception-type issues and accurate follow ups: old claims, slow paying customers, bankruptcies, repayment concerns, etc. with the Sales Field personnel, which include Sales Representatives, Sales Managers, Sales Directors, and Sales Vice Presidents.Reconciles accounts by reviewing aging reports for matching invoices, credit memos, payments, debit memos, etc.Works in conjunction with the Customer Service or Sales Departments for accurate follow up and the creation of outstanding account receivable items, billings/credit memos to accurate the account receivable for any errors in those departments, or in the field.Processes any checks received in-house (not received through the company's lockboxes) through the Remote Deposit System to ensure that outstandingly received payments are cleared.Skills needed to be successful in this role:Strong oral and written English.Able to articulate and understand persuasive writing to perform the minimum standards of their duties.Confirmed understanding of shipping, receiving, order production, credit, collections, cash receipts and applications, claims investigation, promotions, and compliance issues.Comfortable in a high-speed and highly stressful environment and complete tasks on time while ensuring minimal errors.Requires communication with all levels of personnel at the corporate level, the customer base level, and with Sales Representatives.Typing WPM 40 words per minute; 10 Key Touch.Organizational Skills: Filing, Faxing, Copying, Data Entry, Document Control.Software: MS Office (Word, Outlook, Excel, PowerPoint), Windows, Acrobat, Snag It, WinZip.Accounts Receivable: Invoicing, Collections, Trial Balance.Minimum Qualifications:High School Diploma or General Equivalency Diploma3+ years of related experienceHighly proficient in Word, Outlook, and Excel, as well as strong computer experience to use the ORACLE system.Authorized to work in the United States on a full-time basis.Preferred Qualifications:Accounts Receivable experienceOracleWondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-AB1#LI-HybridFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.Job title:Fulfillment Specialist & Asset RecoveryJob Description:We are currently hiring a Fulfillment Specialist to join us at our El Paso, TX location.RESPONSIBILITIES:Maintain an inventory control system accurately track all incoming and outgoing equipment shipments by ensuring scanning and staging are completed by required timelines.Ensure equipment shipped to new hires are accurately assembled; addressed; and contain the proper assembly instructions and forms.Work with shipping company to drive on time delivery and notify stakeholders if shipping is affected in any way. Build and maintain relationships with shipping companies to identify improvement and cost opportunities.Work with HR and other stakeholders to ensure equipment is returned from agents that have left Sagility by coordinating communication and return processes/steps.Provide regular reports to understand equipment on hand; equipment awaiting return from employees; and cost of shipping and packing materials.Maintain cost associated files to understand and drive cost efficiency. Make recommendations where applicable and drive implementation of agreed upon recommendations.Using step by step instructions, test returned equipment for damage and quickly put back into inventory or returned to manufacturer with assistance of IT group.Continually review the Work@Home Fulfillment lifecycle and develop solutions to overcome obstacles.Work with stakeholders to find solutions to unique situations, be a problem solver by utilizing knowledge and resources to effectively overcome obstacles.Understanding capacity plans, proactively advise of low inventory or other issues that may affect providing equipment for current and future hiring classes.Maintain and enhance communication ‘triggers’ with Technology to quickly and accurately ship replacement equipment thereby minimizing the non-billable downtime.Qualifications:High school diploma or equivalentCan do attitude working with Stakeholders to overcome obstacles and respond to enquiries.Upbeat, friendly personality, and professional phone etiquetteProfessional demeanor, dependable, punctual, and consistentImpeccable organizational and time management skillsExperience in gathering data, compiling information, and preparing reports.Demonstrated good judgment and initiative.Proven success effectively interacting with all levels of an organization.Superior communication skills, both written and oralExcellent analytical skillsDemonstrated ethical and professional conduct including respect and confidentiality.Superior knowledge of MS Office products (MS Word, Excel and PowerPoint) a mustSagility Offers Competitive Benefits Including:MedicalDentalVisionLife InsuranceShort-Term and Long-Term DisabilityFlexible Spending AccountLife Assistance Program401K with employer contributionPTO and Sick TimeTuition ReimbursementJoin our team, we look forward to talking with you!An Equal Opportunity Employer/Vet/DisabilityLocation:El PasoUnited States of America

Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges.Job Position Summary:The Account Support Specialist provides consultative services to clients for custom and dynamic web-based software products. This role will customize settings and optimize software applications' performance for an assigned customer base. In addition, they leverage their skills and detailed knowledge of the software applications and automotive industry to take on ad-hoc responsibilities such as reporting, process development, user outreach, and documentation.Responsibilities and Duties:• Use independent judgment and expertise of the dealer environment and software products to provide strategic guidance and problem solving to dealer stakeholders.• Provide proactive and consultative experiences with customers to generate and/or gather onboarding and setup information; complete website configuration and ensure service optimization by leveraging thorough analysis of application performance data.• Establish and maintain a good working relationship with project partners (including multiple 3rd party vendors), internal team members and clients.• Review, troubleshoot, and resolve issues with performance for clients; escalates when appropriate.• Provides client feedback to Lead and Manager to assist in establishing best practices and support knowledge base.• Timely and accurate documentation of all Dealer interactions, feedback, actions taken, and next steps needed.• Perform other tasks and duties as required by team leaders to support and contribute to the overall success of the organization.Qualifications:• Capable of managing multiple tasks and projects simultaneously.• Comfortability working under pressure or strict deadlines.• Demonstrated ability to solve problems and formulate recommendations.• Exceptional attention to detail.• Outstanding writing and analytical-thinking skills.• Passion for learning and personal growth, specifically when it comes to technology.• Possess organizational and prioritization skills.• Self-starter with a high degree of integrity, and professionalism.Education and Experience:• Associate degree or equivalent related experience.• Experience managing relationships with external customers.• Client or vendor management experience preferred.• Professional presentation experience, including ability to configure, coordinate and deliver web- based presentations.• Exceptional communication skills (verbal and written) including aptitude for customer service.• Exhibit strong understanding of interactive web-based sites and applications.• Proven ability to work independently, manage own priorities and schedule.• Demonstrated ability to make independent decisions with minimal day-to-day supervision.• High proficiency with computer software including MS Word, PowerPoint, Excel and Outlook.