Clinical Project Manager Salary in Corpus Christi, TX

DescriptionSummary:The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance.CHRISTUS Spohn Hospital Corpus Christi-Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer and stroke care. It is the leading emergency facility in the area and the only Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.The Pavilion and the Critical Care Center house a state-of-the-art Emergency Department, ICU, Cardiac Cath Lab and surgical suites.A teaching facility, in affiliation with the Texas A&M University System Health Science Center College of MedicineAccredited Chest Pain CenterAccredited Joint Commission Stroke TeamThe Shoreline campus is a premiere facility housing many of the region’s most vital and renowned programs such as a Primary Stroke Center, nationally accredited Cancer Center and a nationally recognized Chest Pain Center. The Pavilion at CHRISTUS Spohn Hospital Corpus Christi-Shoreline houses the CHRISTUS Spohn Heart Network, which was recently recognized as one of the top 100 cardiovascular hospitals in the United States. The Heart Institute offers the most advanced diagnostic, surgical and rehabilitative cardiac services in one convenient location.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities.• Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner.• Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues.• Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge.• Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services.• Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.• Proactively identifies and resolves delays and obstacles to discharge.• Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues.• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.• Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan.• Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: • Acute Rehabilitation Placement • Nursing Home or Skilled Nursing placement • Psychiatric or Substance Abuse placement • New Dialysis • Child/Adult/Domestic Abuse • Home Health/Hospice Referrals • Legal issues (adoptions, guardianship) • Assistance with Advance Directives • Community Resource needs • Financial Issues/Funding options • DME Referrals and Coordination • Social Determinants of Health • Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated.• Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.• Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.• Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. • Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician.• Ensures and maintains plan consensus from patient/family, physician and payor.• Provides education, information, direction, and support related to patient’s goals of care.• Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care.• Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession.• Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.• Provides information and support to patients and families, helping them access needed resources within the medical center and community.• Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions.• Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers.• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. • Actively participates in Multidisciplinary/Patient Care Progression Rounds.• Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.• Documents in the medical record per regulatory and department guidelines.• May be asked to assist with special projects.• May serve a preceptor or orienter to new associates.• Assumes responsibility for professional growth and development.• Must have excellent verbal and written communication and ability to interact with diverse populations.• Must have critical and analytical thinking skills.• Must have demonstrated clinical competency.• Must have the ability to Multitask and to function in a stressful and fast paced environment.• Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. • Must have understanding of pre-acute and post-acute levels of care and community resources.• Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families.• Must be understanding of internal and external resources and knowledge of available community resources.• Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.Requirements:Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required.Two or more years clinical experience with one year in the acute care setting preferred.RN or LMSW in the state of employment is required for new hires.LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred.BLS preferred.Work Schedule:VariesWork Type:Part TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance.Located just minutes from the shores of Padre Island, CHRISTUS Spohn Hospital Corpus Christi-South provides surgical and medical services for our patients in south Corpus Christi. Perfectly positioned to serve the rapidly-growing south side of Corpus Christi, CHRISTUS Spohn Hospital Corpus Christi - South is licensed for 158 beds. South offers a full range of medical and surgical services including pediatrics, obstetrics, skilled nursing, emergency, intensive care as well as advanced diagnostic and imaging. The hospital is also home to a Level III Neonatal Intensive Care Unit which enables recovering mothers to remain close to their premature or special needs babies.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities.• Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner.• Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues.• Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge.• Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services.• Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.• Proactively identifies and resolves delays and obstacles to discharge.• Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues.• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.• Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan.• Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: • Acute Rehabilitation Placement • Nursing Home or Skilled Nursing placement • Psychiatric or Substance Abuse placement • New Dialysis • Child/Adult/Domestic Abuse • Home Health/Hospice Referrals • Legal issues (adoptions, guardianship) • Assistance with Advance Directives • Community Resource needs • Financial Issues/Funding options • DME Referrals and Coordination • Social Determinants of Health • Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated.• Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.• Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.• Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. • Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician.• Ensures and maintains plan consensus from patient/family, physician and payor.• Provides education, information, direction, and support related to patient’s goals of care.• Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care.• Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession.• Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.• Provides information and support to patients and families, helping them access needed resources within the medical center and community.• Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions.• Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers.• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. • Actively participates in Multidisciplinary/Patient Care Progression Rounds.• Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.• Documents in the medical record per regulatory and department guidelines.• May be asked to assist with special projects.• May serve a preceptor or orienter to new associates.• Assumes responsibility for professional growth and development.• Must have excellent verbal and written communication and ability to interact with diverse populations.• Must have critical and analytical thinking skills.• Must have demonstrated clinical competency.• Must have the ability to Multitask and to function in a stressful and fast paced environment.• Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. • Must have understanding of pre-acute and post-acute levels of care and community resources.• Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families.• Must be understanding of internal and external resources and knowledge of available community resources.• Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.Requirements:Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required.Two or more years clinical experience with one year in the acute care setting preferred.RN or LMSW in the state of employment is required for new hires.LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred.BLS preferred.Work Schedule:5 Days - 8 HoursWork Type:Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance.CHRISTUS Spohn Hospital Corpus Christi-Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer and stroke care. It is the leading emergency facility in the area and the only Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.The Pavilion and the Critical Care Center house a state-of-the-art Emergency Department, ICU, Cardiac Cath Lab and surgical suites.A teaching facility, in affiliation with the Texas A&M University System Health Science Center College of MedicineAccredited Chest Pain CenterAccredited Joint Commission Stroke TeamThe Shoreline campus is a premiere facility housing many of the region’s most vital and renowned programs such as a Primary Stroke Center, nationally accredited Cancer Center and a nationally recognized Chest Pain Center. The Pavilion at CHRISTUS Spohn Hospital Corpus Christi-Shoreline houses the CHRISTUS Spohn Heart Network, which was recently recognized as one of the top 100 cardiovascular hospitals in the United States. The Heart Institute offers the most advanced diagnostic, surgical and rehabilitative cardiac services in one convenient location.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities.• Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner.• Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues.• Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge.• Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services.• Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.• Proactively identifies and resolves delays and obstacles to discharge.• Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues.• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.• Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan.• Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: • Acute Rehabilitation Placement • Nursing Home or Skilled Nursing placement • Psychiatric or Substance Abuse placement • New Dialysis • Child/Adult/Domestic Abuse • Home Health/Hospice Referrals • Legal issues (adoptions, guardianship) • Assistance with Advance Directives • Community Resource needs • Financial Issues/Funding options • DME Referrals and Coordination • Social Determinants of Health • Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated.• Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.• Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.• Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. • Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician.• Ensures and maintains plan consensus from patient/family, physician and payor.• Provides education, information, direction, and support related to patient’s goals of care.• Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care.• Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession.• Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.• Provides information and support to patients and families, helping them access needed resources within the medical center and community.• Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions.• Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers.• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. • Actively participates in Multidisciplinary/Patient Care Progression Rounds.• Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.• Documents in the medical record per regulatory and department guidelines.• May be asked to assist with special projects.• May serve a preceptor or orienter to new associates.• Assumes responsibility for professional growth and development.• Must have excellent verbal and written communication and ability to interact with diverse populations.• Must have critical and analytical thinking skills.• Must have demonstrated clinical competency.• Must have the ability to Multitask and to function in a stressful and fast paced environment.• Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. • Must have understanding of pre-acute and post-acute levels of care and community resources.• Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families.• Must be understanding of internal and external resources and knowledge of available community resources.• Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.Requirements:Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required.Two or more years clinical experience with one year in the acute care setting preferred.RN or LMSW in the state of employment is required for new hires.LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred.BLS preferred.Work Schedule:5 Days - 8 HoursWork Type:Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.Responsibilities:Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record.Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows.Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support.Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean.Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness.Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas.Work with the provisioning team to assure associates have completed the appropriate training before access is granted.Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records).Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides.Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately.Complete job shadows, deliver training, support, and build confidence for end users.Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers.Ability to test and troubleshoot the Training and build environment.Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards.Work under minimal supervision.Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.Require minimal instruction on day-to-day work and detailed instructions on new assignments.Make decisions regarding own work on primarily routine cases.Strong organizational and communication skills.Other duties as assigned by Principal Trainers or Management.Requirements:High School diploma required; Associate degree preferred.One+ year of experience with education. Healthcare industry education preferred. Preferred experience with adult learners, in-person, and virtual training.Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred.Experience in instructional design, training, using Epic system.Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred.Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word.Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required.Experience with any industry LMS (Learning Management System) is preferred.Proven track-record of successfully delivering projects on time and within budget.Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager).Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager).Work Schedule:TBDWork Type:Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

OverviewAbout Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. About our Children's SheltersMany children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos. What You'll Do As A Shelter Unit ManagerThe Shelter Manager has oversight of the direct care staff and ensures they maintain a safe, supportive, and therapeutic environment that meets the individualized care and personal development needs of the Unaccompanied Children (UC) in accordance with Agency standards, state licensing standards, and other federal, state, CARF and local regulatory requirements. Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. All Upbring Children's Shelters employees must comply with ORR's vaccination mandate. All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). ResponsibilitiesWe Are Warriors | We Set the Standards for Child WelfareWork Standards for a Shelter Unit ManagerProvide support and supervision of staff as it relates to therapeutic community group sessions, crisis intervention, problem solving, group meetings and activities for the UCs’ daily livingMonitor and support staff to ensure all assigned duties are being performed throughout the shiftEnsure all precautions, restrictions and safety guidelines and interventions are properly implemented and managed during all shifts Design, develop, coordinate, and schedule daily group sessions; oversee the facilitation Ensure safety, security, and sanitation standards are maintained in all living and recreation areasLead the planning and coordination of random search of UC living space following Licensing standards Complete required training hours per licensing standardsAttain SAMA/CPR First Aid instructor certification within the first 90 daysOther duties as assignedCommunication Review and discuss staffing updates, UCs updates with staff at the beginning of every shiftReview and verify all documentation requirements are completed by staff in a timely manner and meet programmatic requirementsMaintain awareness of UC behavior and utilize the proper intervention and appropriate consequence in accordance with Agency policy and the UC’s’ individual treatment and behavior support plans; accurately document the behavior and intervention using the designated forms We Are Servants | We Help Others TeamworkRespond to crisis situations timely and assist with de-escalation of children when neededWork closely with the Program Director to create and manage work schedules to meet staffing and ratio needs for each shiftProvide support and intervention in crisis situationsWork closely with the department Team Leads to ensure the individualized treatment and personal development plans are properly implemented, followed, and managed as it relates to staff interaction with the UCs, setting behavior limits and individual and group activitiesWork closely with the Program Director to develop new UC orientation and onboarding plans; assist with the new UC orientationLead the team in continuous quality improvement methods and efforts, including acting as an agent to execute positive and proactive change, when deemed appropriatePrepare and attend supervision, unit, team, and facility meetings as requiredProvide back-up services and assistance to other units/programs when neededWork closely with management, the program, and clinical staff to ensure program operations, goals and objectives are being met and the UCs are receiving the highest quality of services and supportAccompany the shelter in the evacuation of children due to natural disasters or incidents that hinder the shelter from operatingServe as a member of the “administrator on-call” (AOC) teamWe Are Family | We Are Passionate & Compassionate Building RelationshipsDevelop and maintain positive working relationships with the program and clinical management team, staff, children, and volunteers to meet the needs of the UCs and ensure the program goals and objectives are being metWork as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices. Always work within the Agency’s Code of Ethics and establish working relationships within the ethical boundaries establishedActively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the communityDeveloping & Engaging Others Onboard and train new staff according to established training plan/program; orient new staff to the facilityWork closely with the Program Director to develop new hire training; conduct new hiring when neededCoach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence.Communicate with direct reports in periodic one-on-one meetingsOrganize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiativesWork closely with management team to interview, hire, and onboard new employees who are strong cultural fits for UpbringWork in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff developmentRegularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staffDraft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periods Maintain an appropriate staffing level to ensure the needs of the persons served residents, ratio standards, and program goals are being met. work closely with management team to create and maintain work schedules to meet staffing and ratio needs for each shift QualificationsShelter Unit Manager Minimum Requirements Associates degree in Social Work, Social Services, Human Services, or closely related field; additional years of experience will be accepted in lieu of education requirement2 years’ experience working in a similar environment1-year experience in a supervisory role inclusive of hiring, mentoring, and evaluating othersBilingual in Spanish, based on population served and service areaShelter Unit Manager Knowledge, Skills and AbilitiesAbility to use good judgment and think and react rationally and calmly in difficult and stressful situationsStrong interpersonal skills with the ability to interact with a diverse staff and UC population Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of UCsStrong verbal communication skillsStrong organizational and time management skills with the ability to meet deadlines and complete tasks in a timely mannerDemonstrated ability to write legibly and in a concise and understandable mannerAbility to work both in a team environment and independentlyProficient with basic computer skills, such as Microsoft Word, Excel, and OutlookShelter Unit Manager Preferred QualificationsBachelor’s degree in Social Work, Social Services, Counseling, Psychology, Human Services, or closely related field3 years’ experience in residential care facility or similar setting Advanced knowledge of behavior modification and therapeutic settingsPerks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) PlanEmployee Assistance Program24/7 access to telemedicine and counseling services Discounted Gym Memberships Donated Leave Program Physical Demands & Work ConditionsThis position requires walking frequently and sitting and standing for prolonged periods of time.Position works in a child facility and has constant exposure to childrenLift, push, pull, move up to 50 lbs. The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Diversity. Equity. Inclusion. Belonging We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status. PI239960844

DescriptionSummary:This position is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs or more than two sites. The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.Responsibilities: Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.Assists with developing and implementing annual operational plan and budget.Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees. Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.Resolves problems in administrative areas and ensures compliance with regulations and standards.Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.Works in conjunction with Regional Director and corporate Marketing Department in practice development.Ensures the effective implementation of job descriptions, personnel policies and payroll practices.Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.Serves as liaison between clinic and external agencies.Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place.Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s).Participates in professional development activities to keep current with health care trends and practices.May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy.Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).Maintains strict confidentiality.Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group’s cultural diversity objectives.Supports and adheres to CPG Service Guarantee.Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.Reviews financial and productivity management reports and takes appropriate actions.Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow.Supervises the clinical and non-clinical areas to ensure timely and efficient management.Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff. Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.Performs other related work as required.Requirements:High School DiplomaWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:This position is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs or more than two sites. The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.Responsibilities: Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.Assists with developing and implementing annual operational plan and budget.Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees. Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.Resolves problems in administrative areas and ensures compliance with regulations and standards.Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.Works in conjunction with Regional Director and corporate Marketing Department in practice development.Ensures the effective implementation of job descriptions, personnel policies and payroll practices.Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.Serves as liaison between clinic and external agencies.Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place.Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s).Participates in professional development activities to keep current with health care trends and practices.May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy.Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).Maintains strict confidentiality.Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.Supports and adheres to CPG Service Guarantee.Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.Reviews financial and productivity management reports and takes appropriate actions.Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow.Supervises the clinical and non-clinical areas to ensure timely and efficient management.Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff. Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.Performs other related work as required.Requirements:High School DiplomaWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Clinical Sales Specialist, Community Specialties - Corpus Christi, TX Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Clinical Sales Specialist- Community Specialties opportunity in the Corpus Christi, TX area. The RoleAchieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset Primary Responsibilities Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Execute company-approved Product Marketing plans and territory/regional business plan activities Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager Attend all company-sponsored sales and medical meetings as directed by company management. Additional duties as needed Quantitative DimensionsThis position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics Organizational ContextIt is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge.This position:Is a customer facing sales positionReports to Regional Sales manager Maintains territory responsible for managing Astellas' products Partners with counterparts, teammates, and cross functional colleagues as appropriateBalance's territory and regional work and projects, while maintaining solid level of sales performance Exhibits strong level of skill in competencies Demonstrates sales influence within territory and at times within region

DescriptionSummary:Performs medical laboratory tests and procedures of waived Provider Preferred Microscopic Procedures (PPMP) and/or moderate complexity in accordance with applicable guidelines.CHRISTUS Spohn Hospital Corpus Christi-Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer and stroke care. It is the leading emergency facility in the area and the only Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.The Pavilion and the Critical Care Center house a state-of-the-art Emergency Department, ICU, Cardiac Cath Lab and surgical suites.A teaching facility, in affiliation with the Texas A&M University System Health Science Center College of MedicineAccredited Chest Pain CenterAccredited Joint Commission Stroke TeamThe Shoreline campus is a premiere facility housing many of the region’s most vital and renowned programs such as a Primary Stroke Center, nationally accredited Cancer Center and a nationally recognized Chest Pain Center. The Pavilion at CHRISTUS Spohn Hospital Corpus Christi-Shoreline houses the CHRISTUS Spohn Heart Network, which was recently recognized as one of the top 100 cardiovascular hospitals in the United States. The Heart Institute offers the most advanced diagnostic, surgical and rehabilitative cardiac services in one convenient location.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Assists with maintaining adequate supply inventory levels for all laboratory departments by performing weekly, bi-monthly, and monthly inventory, as assigned• Responsible for receiving inventory, stocking inventory and reconciliation of packing slips• Responsible for problem resolution with vendors, and other entities, as assigned• Assists with supply orders by entering into HSS ordering system; places orders to vendor, as assigned• Assists with completing monthly reports, as assigned• Assists with the processing and maintenance of laboratory records and reports; audits/reconciles invoices, as assigned• Assists with obtaining demographic information for STD reports; distributes/files as required• Miscellaneous duties such as copying, scanning, printing, organization of files, filing, etc.• Creates correspondence, letters, memos as requested• Creates graphs and meeting materials for presentation via Excel, PowerPoint, Visio, Publisher, and Word software, as requested• Works as a team member to perform and complete all assignments, to provide timely results on a daily basis• Completes tasks or special projects within the time frame allowed per any guidelines established as assigned by Laboratory Resources Coordinator, Section Supervisor, Manager, or Director• Continuing education and development – attends, listens by tape, or reads material of 10-12 in-house educational programs per year• Practices safety, infection control, and security as defined by the hospital department and section policy and procedure manuals; follows all safety and infection control procedures including wearing appropriate PPE for assigned job functions; disposes of biohazardous materials and hazardous chemicals as established by departmental policy; all patient information, including lab results, are maintained in the strictest of confidence, limited to health care professionals needing this information to perform patient care• Follows and adheres to HIPAA laws and regulations; follows and adheres to privacy & confidentiality laws and regulations specifically relating to personnel issues, personnel file contents, etc. in addition to all patient information• Assists with maintaining adequate supply inventory levels for all laboratory departments by performing weekly, bi-monthly, and monthly inventory, as assigned • Responsible for receiving inventory, stocking inventory and reconciliation of packing slips • Responsible for problem resolution with vendors, and other entities, as assigned • Assists with supply orders by entering into HSS ordering system; places orders to vendor, as assigned • Assists with completing monthly reports, as assigned • Assists with the processing and maintenance of laboratory records and reports; audits/reconciles invoices, as assigned • Assists with obtaining demographic information for STD reports; distributes/files as required • Miscellaneous duties such as copying, scanning, printing, organization of files, filing, etc. • Creates correspondence, letters, memos as requested • Creates graphs and meeting materials for presentation via Excel, PowerPoint, Visio, Publisher, and Word software, as requested • Works as a team member to perform and complete all assignments, to provide timely results on a daily basis • Completes tasks or special projects within the time frame allowed per any guidelines established as assigned by Laboratory Resources Coordinator, Section Supervisor, Manager, or Director • Continuing education and development – attends, listens by tape, or reads material of 10-12 in-house educational programs per year • Practices safety, infection control, and security as defined by the hospital department and section policy and procedure manuals; follows all safety and infection control procedures including wearing appropriate PPE for assigned job functions; disposes of biohazardous materials and hazardous chemicals as established by departmental policy; all patient information, including lab results, are maintained in the strictest of confidence, limited to health care professionals needing this information to perform patient care • Follows and adheres to HIPAA laws and regulations; follows and adheres to privacy & confidentiality laws and regulations specifically relating to personnel issues, personnel file contents, etc. in addition to all patient informationRequirements:High School diploma or GED requiredAssociate degree preferred1 year of experience in a clinical setting required2+ years of experience in acute care hospital setting preferredWork Schedule:VariesWork Type:Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

OverviewAbout Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. About our Children's SheltersMany children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos. What You'll Do as a Lead Case ManagerThe Lead Case Manager has the overall responsibility of developing and managing the implementation of case management operational policies and procedures and case management services of Unaccompanied Children (UC) in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirements. Responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of case managers. Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. All Upbring Children's Shelters employees must comply with ORR's vaccination mandate. All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted. ResponsibilitiesWe Are Warriors | We Set the Standards for Child WelfareLead Case Manager Work Standards Review and monitor the intake/eligibility, verification, assessment, and approval process for incoming UC; assist with the interview process of UC to determine eligibility, conduct needs assessment, and obtain pertinent information to assist in the delivery of program servicesOversee, manage, and ensure family or sponsor reunification for UAC are completed in a timely manner as per ORR required timeframesMaintain an active caseload if needed and provide case management services that meet the needs of the UC and is in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirementsActively participate and verify case managers are participating in weekly case staffing with ORR designated Case Coordinator. Follow up with any case managers on any identified issues during case staffing. Report to Program Director any elevated casesOther duties and special projects as assignedCommunication Ensure and monitor the completion of all necessary paperwork, assessments, and documentation within required time framesEnsure all Individual Service Plans are completed within required time framesReview the completion and accuracy of reunification packets by case managers prior to submitting to third party Case CoordinatorsMaintain systems and processes for required statistical data and reports; complete weekly, monthly, quarterly, and annual reports to meet Agency requirements, licensing and funding standards and guidelines, and other regulatory requirementsEnsure all case management services, case files, and service plan outcomes meet licensing standards and will successfully pass auditing guidelines; complete, maintain, and review case files and records, including, but not limited to official documents, relevant and required information in accordance with licensing and funding standards and requirements and other regulatory requirementsProvide program updates on case management services including updates during weekly staff meetings or other meetings designated by Program DirectorWe Are Servants| We Help Others TeamworkWork closely with clinical staff, other professional service providers and foster parents to develop, monitor, manage, and evaluate individual service, safety plans and behavior plansActively assist in coordinating and reviewing UC’s individual service plans, service plan meetings, behavior plans or safety plansProvide oversight and guidance for the case management team as it relates to best practices, problem and conflict resolution, and referral services as it relates to providing the highest level of case management services to UAC; serve as an advocate and liaison for the UC; build and maintain positive working relationships with UAC UC service providers, foster families, children’s sponsor/family, and other program/agency staff. This includes actively participating in any ORR required policy update conference calls/trainings and providing timely feedback of updates to both case management staff and information to other required program staffAssist with the evacuation of UC in an emergency or natural disasterProvide on-call and back-up services as neededWork closely with Program Director and other service providers to ensure UC are receiving the quality of care and case management services needed and the program services are meeting its established goals and objectives We Are Family | We Are Passionate & Compassionate Building RelationshipsRespond to escalated issues and concerns raised by a sponsor or UC within a timely mannerWork closely with case management staff, interdisciplinary teams, and other program service providers to ensure UC are receiving the full scope of available program services and resources to meet Individual Service Plans (ISP)Work closely with UC to build trust and a positive rapport, while maintaining ethical boundaries alwaysWork as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practicesActively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the communityDeveloping & Engaging Others Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellenceCommunicate with direct reports in periodic one-on-one meetingsOrganize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for UpbringWork in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff developmentRegularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staffDraft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periodsQualificationsLead Case Manager Minimum QualificationsBilingual (English and Spanish based on service area and service population)Masters’ degree in the behavioral sciences, human services, or social services fields and 1 year supervisory and case management experienceORBachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experienceStrong working knowledge of motivational interviewingAbility to establish rapport, trust, and boundaries with children, parents, and familiesStrong interpersonal and people skills with the ability to work and interact with diverse groups of peopleThe ability to apply compassion and empathy, while dealing with stressful and difficult situationsThe ability to work independently and collaboratively within a groupExcellent writing skills with the ability to write in a detailed and concise manner, writing free of grammatical errorsStrong and effective communication (verbal) skills with the ability to clearly communicate thoughts and provide instructionStrong organizational and time management skills with the ability to monitor the case management departments heavy caseload and meet deadlinesProficient in Microsoft Word, Excel, and OutlookLead Case Manager Preferred QualificationsExperience working with child welfare or other disadvantaged populationsLMSW, LPC, LCSW, or LMFTPerks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) PlanEmployee Assistance Program24/7 access to telemedicine and counseling services Discounted Gym Memberships Physical Demands & Work ConditionsThis position requires sitting and looking and using a computer for long periods of timePosition works in a child facility and has constant exposure to childrenLift, push, pull, move up to 50 lbs.The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Diversity. Equity. Inclusion. Belonging We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.PI241044524