Security Specialist Salary in Cincinnati, OH

Go METROMetro is seeking a Training Specialist that will administer, organize, and conduct training and educational programs in connection with management and promotional development, on-the-job training, and employee orientation. Maintain records of training activities and employee progress and monitor effectiveness of programs. JOB DUTIES Present information, using a variety of instructional techniques and formats such as role playing, Organize and develop, or obtain, training procedure manuals and guides and course materials such Offer specific training programs to refresh, maintain, or improve employees' job skills. Compile, prepare, and maintain reports and documents pertaining to training activities and Select and assign instructors, supervise instructors, evaluate instructors' performance, and report Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify Keep up with developments in area of expertise by reading current journals, books, and magazine articles. Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department, and organization accomplishments. Oversee the continued development of all Line Instructor and Operator Trainer employees to keep them abreast of new technologies; oversee and direct the development of Training Management employees' skills and understanding of procedures and policies, developing, implementing, monitoring, and overseeing adherence to performance standards. Advance staff through training, professional development, and promotional opportunities. Ability to work in compliance with Metro's safety and security policies. POSITION QUALIFICATIONS Competency Statement(s) Communications - Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder. Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback. Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving. Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources. Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.EDUCATION Bachelor's Degree or Associate's Degree with related equivalent work experience preferredEXPERIENCE Three or more years related experience in commercial vehicle operation required. Five or more years related experience in training, public transportation or vehicle operation preferred.SKILLS & ABILITIES Computer Skills Working knowledge of Microsoft 365 including Word, Excel, PPT, Outlook and Teams Certificates & Licenses Commercial Driving License (CDL with Passenger and Airbrake endorsements) and forklift certified. Must also complete all necessary training prior to providing training to others. Other Requirements Completion of Train the Trainer and/or instructor class. Defensive Driving training certificationWORK ENVIRONMENT Classroom/garage/bus setting depending on the type of training.EEO COMPLIANCE Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.PI238755769

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewThe 1819 Innovation Hub is seeking an experienced and creative brand copy and web communications writer. The ideal candidate will have a strong foundation in planning, executing and deploying content across websites, newsletters and news system. This position will help elevate and enhance 1819's brand through engaging content.Essential FunctionsCreate, manage and refresh copy content for distribution across multiple channels, including websites, marketing collateral and social media.Take the lead in creating, disseminating, and implementing best practices for accessible email and newsletter communications, serving as a resource for campus communicators to produce inclusive and user-friendly content.Craft brand copy for print collateral, billboards, digital ads, website, etc.Create content to support a variety of reputation-building strategies: helpful content articles, feature articles, news articles to celebrate accomplishments, and blogs. Required EducationBachelor's Degree.Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.Required ExperienceOne (1) year of experience designing, developing, testing, and maintaining websites.Experience with JavaScript, HTML, CSS.Knowledge of Adobe Creative Suite software.Understanding of Web Content Accessibility Guidelines (WCAG).Additional Qualifications ConsideredFamiliarity with principle of object-oriented programming and functional programming.Knowledge of user experience design, information architecture principles.Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95291 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

What you'll do atPosition Summary...What you'll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...5375 N BEND RD, CINCINNATI, OH 45247-7601, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Primary Functions: FULL Time- Mon-Friday $17/hr• Empty collected material from containers; cut open bags, dump payloads, empty roll-arounds.• Sort material by grade; separate and discard rubbish.• Inspect and perform scheduled Shred Plant equipment maintenance  • Clean facility and containers.• Maintain strict security of material and trucks.• Ensure safe machine operations.• Perform auditing per schedule or as requested.• Observe safety procedures, including containers/lids replaced and repaired, floors free of debris, and report any safety issues to direct supervisor..• Utilize handheld bar code scanner and related PC as required with inventory systems.• Utilize mobile equipment in a safe and practical manner following company policies and standards.• Handle all physical requirements for loading, unloading, transporting & driving without assistance.• Interact professionally with all clients.• Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client. Secondary Functions:• Participate in safety and security drills and advise the appropriate manager of any violations.DC-TS Page 2 of 3• Know and understand defined role in the Company Disaster Recovery Plan.• Ensure all accidents and injuries are reported immediately to your supervisor.• Advise the appropriate manager of any issues requiring immediate attention, including but not limited to customer complaints or vehicle issues.• Collaborate with team members.• Work Overtime as necessary.Other Responsibilities:• Comply with all company policies and procedures.• Other duties as assigned by Supervisor. Education and Years of Experience:• High school diploma or equivalent.• Must have a valid driver’s license and a good driving record also must be able to pass a preemployment substance abuse screening, a background check, and DOT physical. Knowledge, Skills and Abilities:• willing to operate a forklift, Bobcat and/or pick lift.• Strong communication and presentation skills.• Must possess basic computer skills.• Ability to complete paperwork accurately and completely understand the importance of detail and accuracy.• Ability to work collaboratively in a team environment.• Ability to follow directions.• Must have customer-focused attitude.• Ability to clearly communicate in reading, writing, and speaking.Physical Requirements (lifting, etc.):• Routine lifting of 20-125 pounds• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations.• Routine scanning of materials.• Frequent overhead reaching.• Routine bending and stretching.• Routine pushing and pulling of boxes and pallet jacks. All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/VetEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Destruction Center

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewAs one of the oldest medical schools in the country, the University of Cincinnati College of Medicine (COM) has a reputation for training best-in-class health care professionals and developing cutting-edge procedures and research that improves the health and clinical care of patients. In partnership with the UC Health academic healthcare system and Cincinnati Children's Hospital Medical Center, College of Medicine's doctors are transforming the world of medicine every day. The Department of Psychiatry and Behavioral Neuroscience is a top-tier department with world-renowned faculty and staff. With world-class research, teaching, and medical practice opportunities, why not choose the University of Cincinnati College of Medicine? The Department of Psychiatry and Behavioral Neuroscience is dedicated to high quality medical student and resident education, excellence in patient care, and advancing the science in psychiatry and behavioral neurosciences through clinical trials and ongoing collaborative research. The department supports clinical care and career development in multiple disciplines. The Department of Psychiatry and Behavioral Neuroscience is recruiting a full-time Behavioral Health Specialist to join our team supporting UC Health's multispecialty Weight Loss Center. Our behavioral health team focuses on the psychological assessment and behavioral treatment of patients seeking weight loss treatment, including bariatric surgery, endoscopic interventions, weight loss medications, and lifestyle intervention. The ideal candidate will also have demonstrated interest and experience in providing evidence-based psychological care in a multidisciplinary weight management team. The UC Health Weight Loss Center is a fast paced, intellectually stimulating, innovative and environment in which providers and staff provide great support for each other. Academic rank, if qualified, will be granted commensurate with experience.Essential Functions100% (1.00 FTE) clinical position. Responsible for all behavioral health programming for UCH Weight Loss Center at West Chester Hospital, UCH Medical Center and in UCH Transplant-Related Interdisciplinary Metabolic Surgery (TRIMS) in the Transplant Division, Department of Surgery.Directs development of clinical protocols, monitoring outcomes, supervision of clinical providers, coordination of care with outside mental health providers and ensuring quality of care, patient satisfaction and adherence to requirements of the American Society of Metabolic and Bariatric Surgery (ASMBS) Center of Excellence requirements.Provides psychological assessment, diagnosis, consultation, treatment and related psychological services. to persons with obesity in medical, surgical and transplant programs including:pre-surgical psychosocial assessments;post-surgical assessment and brief health and behavioral intervention and/or cognitive behavioral therapy in group or individual format as indicated;evaluation and brief health and behavioral intervention and/or cognitive behavioral therapy for medical (non-surgical) weight loss patients;cognitive behavioral therapy in individual and group format for patients with binge eating disorder or related disordered eating behavior.Provides clinical supervision for behavioral health providers in Bariatrics. Supervise (if applicable) the application of psychological procedures and techniques in evaluating, diagnosing, and treating psychological disorders.Function as a member of interdisciplinary treatment team. including consultation/attendance at clinical case conference, a twice monthly meeting for interdisciplinary review & treatment planning for all surgical cases in progress. Required EducationMaster's or Doctoral Degree in Clinical Psychology, Clinical Social Work, Clinical Counseling or related degree. PhD or PsyD is ideal.Required Trainings/CertificationsIndependently licensed or license eligible in respective discipline in the State of Ohio.Required Experience2-3 years clinical work in obesity/bariatrics in past five yearsBasic knowledge of weight loss medications and surgical procedures including sleeve gastrectomy, gastric bypass and duodenal switchMembership in American Society for Metabolic and Bariatric Surgery and/or The Obesity Medicine AssociationASMBS Fundamentals in Bariatric Behavioral Health course or attendance at three ASMBS or related coursesAdditional Qualifications ConsideredPeer reviewed publications & invited presentations related to obesity/bariatricsDemonstrated knowledge of obesity as a disease state and commitment to obesity sensitivity practices Demonstrated knowledge of and a commitment to equity and inclusion.Good interpersonal skills, team oriented and desire to collaborate in a multidisciplinary setting. Physical Requirements/Work EnvironmentOffice environment / bariatric wheelchairs and furniture/ no other specific unusual physical or environmental demands.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95270SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

The Occupational Health and Safety Specialist will provide support for the Occupational Health and Safety function for the UC Health system by coordinating and conducting activities to maintain a safe and healthful environment. The responsibility will be to recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.Minimum Required: Bachelor's Degree - Occupational Health and Safety, or safety related field. Minimum Associate Safety Professional (ASP) or Graduate Safety Professional preferred. Candidate must be willing to complete certification within 6 months of hire. Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.Program Support: Performs routine safety inspections and audits within UC Health facilities. Promotes a Culture of Safety (Employee Safety) at UC Health facilities. Identify and address potential safety issues, risks and hazards and provide corrective action plans. Assist with any OSHA complaints and/or inspections. Monitor safety practices and regulations to ensure compliance with all applicable laws. Verify that staff are compliant with these practices and regulations, as supported by Accreditation - Joint Commission, ODH, OSHA and other regulatory bodies. Assists with investigating employee incidents to determine root cause and contributing factors. Maintain OSHA logs. Supports Manager in ensuring effective execution and administration of employee safety program at designated site / within Clinical Domain and other groups to facilitates efforts to achieve overall quality in safety, Escalate safety concerns to director, manager, operational leaders, and site senior leaders, as appropriate in a timely manner (as soon as possible, expected to be within same business day - even when full details are not known). Data and Analytics: Conduct hazard assessments and job safety analyses. Prepare monthly reports, including Environment of Care and employee injury reports. Performs data analysis and trends of employee safety program data. Collaborates with team members on safety initiatives to perform thorough trending and analysis of events, errors, and near misses. Training and Education: Determine and assist with development of safety related training. Provides safety training and education to staff on safety topics. Other Duties as Assigned: Perform all other duties as assigned. Program Support: Performs routine safety inspections and audits within UC Health facilities. Promotes a Culture of Safety (Employee Safety) at UC Health facilities. Identify and address potential safety issues, risks and hazards and provide corrective action plans. Assist with any OSHA complaints and/or inspections. Monitor safety practices and regulations to ensure compliance with all applicable laws. Verify that staff are compliant with these practices and regulations, as supported by Accreditation - Joint Commission, ODH, OSHA and other regulatory bodies. Assists with investigating employee incidents to determine root cause and contributing factors. Maintain OSHA logs. Supports Manager in ensuring effective execution and administration of employee safety program at designated site / within Clinical Domain and other groups to facilitates efforts to achieve overall quality in safety, Escalate safety concerns to director, manager, operational leaders, and site senior leaders, as appropriate in a timely manner (as soon as possible, expected to be within same business day - even when full details are not known). Data and Analytics: Conduct hazard assessments and job safety analyses. Prepare monthly reports, including Environment of Care and employee injury reports. Performs data analysis and trends of employee safety program data. Collaborates with team members on safety initiatives to perform thorough trending and analysis of events, errors, and near misses. Training and Education: Determine and assist with development of safety related training. Provides safety training and education to staff on safety topics. Other Duties as Assigned: Perform all other duties as assigned.

Responsible for receiving internal customer calls to the centralized UC Health Service Desk pertaining to UC Health standard hardware/software/accounts and networking problems. Provide basic to mid-level support for customer's technical problems and facilitate communication to other IS&T groups, when that expertise is needed. Receive external patient calls to provide technical login support of the MyChart application. Perform Data Center duties such as file transfers, monitor systems and the data center environment. Perform other assigned tasks.Education and Certification: Minimum Required: High School Diploma or GED Relevant certifications such as CompTIA A+, Network+, Security+, or ITIL Foundation preferred. Technical Skills & Experience: 1-2 Years of Help Desk experience in a healthcare environment preferred. Proficiency in troubleshooting hardware, software, and network issues. Knowledge of operating systems (e.g., Windows, MacOS). Experience with remote desktop support tools and Active Directory Users and Computers. Experience in documenting troubleshooting steps, resolutions, and recurring issues for future reference and process improvement. Familiarity with IT Service Management (ITSM) tools for ticketing and tracking. Familiarity with healthcare-specific software and systems (e.g., Electronic Medical Records (EMR) such as EPIC, Picture Archiving and Communication Systems). Understanding of healthcare industry regulations such as HIPAA (Health Insurance Portability and Accountability Act) to ensure compliance when handling sensitive patient information. Ability to maintain confidentiality and professionalism, especially when dealing with sensitive patient information. Ability to configure and troubleshoot various devices including desktops, laptops, tablets, printers, and mobile devices. Availability and Flexibility: Ability to work weekends and holidays required. Typical shift is Monday through Friday with set hours, but will also be added to a rotating weekend and holiday schedule. Customer Service Skills: Excellent communication skills, both verbal and written. Patience and empathy in dealing with users who may be stressed or unfamiliar with technology. Ability to explain technical concepts in non-technical terms. Active listening skills to understand users' issues thoroughly. Strong interpersonal skills to build rapport with users and team members. Problem-Solving Abilities: Analytical mindset to diagnose and resolve issues efficiently. Ability to prioritize and manage multiple tasks simultaneously. Adaptability to quickly learn new technologies and procedures. Attention to detail to accurately document issues and solutions. Teamwork and Collaboration: Capacity to work effectively in a team environment. Willingness to share knowledge and assist colleagues when needed. Collaboration with other IT teams for escalation of complex issues. Problem Identification - Interact with internal customers/external patients, mostly via telephone, to secure relevant information and identify issues; may ask customer/patient to participate in diagnosis of problem. Communicate information clearly with other Service Desk staff, IS&T Management and other Tier 2 personnel when problem trends appear evident per established procedures. Use available documentation to identify cause-effect relationships. Monitor unresolved problems using provided tools. Problem Resolution and Escalation - Investigate and resolve a percentage of issues without escalating. Escalates unresolved problems to Tier 2 support and communicate using documented procedures. Interact with Manager, Supervisor, Service Desk team and other IS&T staff members to resolve problems. Commit to action after developing a plan based on logical assumptions and factual information. Applies knowledge of resources, constraints and procedures in the decision making process. System Monitoring and Processes - Run batch jobs and backups on various platforms per established procedures. Secure backup media in accordance with offsite storage procedures. Perform monitoring tasks to ensure all systems and applications are functioning properly or takes corrective action per established procedures. Monitor electrical, environmental and safety systems and takes remedial action per established procedures. Documentation - Complete shift logs, incident reports per established procedures. Enter customer issues into the incident database and forward to appropriate IS&T team. Participate in shift turnover meetings with colleagues. Other duties as assigned - Attend staff meetings and training sessions. Manage personal e-mail and chat communications in a timely manner. Complete other duties and tasks as may be asked by Manager or Supervisor.Problem Identification - Interact with internal customers/external patients, mostly via telephone, to secure relevant information and identify issues; may ask customer/patient to participate in diagnosis of problem. Communicate information clearly with other Service Desk staff, IS&T Management and other Tier 2 personnel when problem trends appear evident per established procedures. Use available documentation to identify cause-effect relationships. Monitor unresolved problems using provided tools. Problem Resolution and Escalation - Investigate and resolve a percentage of issues without escalating. Escalates unresolved problems to Tier 2 support and communicate using documented procedures. Interact with Manager, Supervisor, Service Desk team and other IS&T staff members to resolve problems. Commit to action after developing a plan based on logical assumptions and factual information. Applies knowledge of resources, constraints and procedures in the decision making process. System Monitoring and Processes - Run batch jobs and backups on various platforms per established procedures. Secure backup media in accordance with offsite storage procedures. Perform monitoring tasks to ensure all systems and applications are functioning properly or takes corrective action per established procedures. Monitor electrical, environmental and safety systems and takes remedial action per established procedures. Documentation - Complete shift logs, incident reports per established procedures. Enter customer issues into the incident database and forward to appropriate IS&T team. Participate in shift turnover meetings with colleagues. Other duties as assigned - Attend staff meetings and training sessions. Manage personal e-mail and chat communications in a timely manner. Complete other duties and tasks as may be asked by Manager or Supervisor.

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewProvide tier 2 customer support for the enterprise systems and services that make up the university's eLearning ecosystem. Identify, monitor, and report support themes and work collaboratively with IT Service Desk, system administrators, service owners, other eLearning partners, and unit level teams to provide holistic support and facilitate continuous service improvement.Essential FunctionsWork closely with the IT Service Desk, tier 1 vendor support teams, and System Administrators to provide superior customer service for "how-to" help and incident response for all learning related technologies and services.Provide direct customer support for learning technologies including in-depth diagnostics, troubleshooting, and problem-solving.Consult with community members in order to provide tool recommendations that meet user needs.Identify systemic issues and coordinate with the appropriate teams.Maintain up-to-date knowledge of emerging eLearning technologies.Conduct testing and configuration of tools as feature changes occur.Evaluate and recommend updates to incident models.Perform related duties based on departmental need. This job description can be changed at any time.Required EducationAssociate's Degree in Information Technology, Information Systems, or related field.Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.Required ExperienceTwo (2) years of experience and/or training includes basic to intermediate level installing and supporting PC and laptop hardware and software. Experience may include Desktop support Technician, Support Center Analyst, Microsoft Certified IT Professional or Microsoft Certified Systems Administrator certification.Ability to effectively communicate issues and resolutions to customers, other support teams and all levels of the organization.Experience supporting or administering Learning Management Systems (LMS). Strong technical aptitude and ability to research & solve complex issues independently.Ability to work collaboratively and independently with professional staff members across multiple divisions at a research-intensive university.Advanced understanding of eLearning technologies and their application in a higher-education learning environment.Customer-service orientation, attention to detail, and creativity in problem solving.Additional Qualifications Considered* Experience providing technical support and training on the use of learning technologies to faculty, staff, and students.* Experience with course evaluation and or survey related software.* Knowledge of best practices in data analysis and report generation.Physical Requirements/Work EnvironmentSitting - ContinuouslyRepetitive hand motion (such as typing) - ContinuouslyHearing, listening - ContinuouslyTalking - ContinuouslyStanding - OftenWalking - OftenLifting - up to 20 pounds - SeldomCompensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran. REQ: 94498

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.About UC Blue AshThe University of Cincinnati Blue Ash College invites applications for our Dental Hygiene Educational Specialist staff position in the Allied Health department. The University of Cincinnati Blue Ash College is one of the largest regional colleges in Ohio and one of the most diverse colleges at the University of Cincinnati. The college is in Blue Ash, Ohio fifteen miles north of the uptown campus, on 135 acres in a park-like setting. We offer primarily associate degrees in career and transition programs, as well as general education courses and technical baccalaureate degrees to approximately 4,500 students. We value excellent teaching and personalized student support to help students achieve their goals, whether the goal is to enter a career or to continue education. The college is a recipient of the Cincinnati Business Courier 2021 Best Places to Work award.Job OverviewThe Dental Hygiene Educational Specialist will provide clinical and laboratory instruction and perform support activities for the teaching needs of dental hygiene clinics and laboratories. UC Blue Ash Dental Hygiene is a selective admissions program with approximately 38 students per class.This Educational Specialist staff position is 80% Full-Time-Equivalency (FTE.) The position is benefits eligible. Average weekly hours will be 40 hours/week during the Fall and Spring semesters. This position will not report to work during the summer semester. Working hours may include mornings after 8:00am, afternoons, or early evenings Monday-Friday. Essential FunctionsInstruct student dental hygienists in the theoretical and clinical aspects of the practice of dental hygiene.Assist students to apply dental hygiene theory, the dental hygiene process and dental hygiene techniques in clinical settings.Counsel students on educational and related problems; facilitate problem-solving process; offer advice and assistance as needed.Make recommendations to faculty and administration in developing curriculum content and improved teaching and dental hygiene techniques.Collaborate with faculty, administrators, students and clinic personnel in planning and coordinating curriculum and clinical content and activities.Interact and collaborate with dental hygiene service personnel to supplement clinic learning with practical experience in the dental hygiene clinic.Observe and evaluate student performance in actual dental hygiene situations.Prepare, administer and grade assessments to determine student performance and achievement; maintain necessary records to indicate student progress.Assist in the preparation of reports required by accrediting agencies.Participate in quality improvement activities in the college and university.Perform related duties based on departmental need.Required EducationBachelor's Degree in Dental Hygiene or Health related field.Required Trainings/CertificationsOhio Dental Hygiene license or eligibility for an Ohio Dental Hygienist license as defined by the Ohio State Dental Board.Ohio local anesthesia certification or eligibility for an Ohio local anesthesia certificate. Required ExperienceThree (3) years of experience in clinical dental hygiene.Application ProcessApplicants must supply the following items. Please use the "Additional Documents" option for the additional documents.Cover letter that describes how you are uniquely qualified for this position.CV/resume.A copy of licenses/certifications.A list of at least three (3) references including contact information.Physical Requirements/Work EnvironmentSitting - OftenRepetitive hand motion (such as typing) - OftenHearing, listening - ContinuouslyTalking - OftenStanding - OftenWalking - OftenBending - OftenStooping - OftenClimbing stairs/ladders - SeldomKneeling, squatting - SeldomCrouching - SeldomReaching overhead - OftenPulling, pushing - OftenLifting - up to 20 pounds - SeldomCompensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range of $48,000 to $49,500 dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95859

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.Job OverviewIn collaboration with the QA Manager and the Education Manager, implement education and training offerings for clinical research professionals (CRCs, Data-OBCs, Regulatory, QA, Investigators) and physicians/medical staff working in oncology human subject research studies (Phase I-IV studies across all disease sites). Actively participate, plan, and evaluate multiple complex and/or multi-faceted research programs for one or more designated departments, programs, or central units. Duties can span a broad range of activities or be primarily focused within one or more areas of the clinical research spectrum.Essential FunctionsProvide general onboarding for all new clinical research hires (clinical research coordinators, regulatory, data, coordinators, etc.) for all disease groups. Prepare agendas for training, onboarding materials, ensures access to resources (Canvas, EPIC, Complion, SignalPath, etc.) and schedule initial and follow-up meetings as required.Maintain the UCCC CTO Canvas & REDCap education and training platforms, create and update educational content and quizzes in collaboration with the Education Manager and QA Manager.Maintain documentation of routine training for CTO Staff and Investigators (CITI, GCP, SOPs, Workflows, Policies etc.) and ensure timely notices for renewals are issued. Maintain documentation of training for educational sessions and workshops as they arise.Develop and maintain repositories for all internal policies and workflows in collaboration with the QA Manager. Perform annual reconciliations of internal workflows for compliance with current research practices, institutional standards, and office needs. Update policies, workflows, SOPs etc. in real-time as applicable and disseminate to CTO or external stakeholders.Collaborate with the QA Data Project Manager to obtain metrics from onboarding systems or from survey data from educational offerings. Prepare reports in collaboration with the Education Manager.Assist with coordinating obtaining continuing education credits for internal education offerings.Serve as a resource to site personnel for questions on ICH-GCP, ALCOAC, NCI requirements, FDA human subject regulations, and local SOPs/workflows/guidelines.May provide in-person instruction in clinical settings on oncology research best practices and CTO expectations (e.g., obtaining informed consent, documenting source in the EMR per ICH-GCP, working with stakeholders in pharmacy/infusion/lab etc.) to research staff and clinicians.Perform related duties based on departmental need. This job description can be changed at any time.Required EducationBachelor's DegreeSix (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.Required ExperienceTwo (2) years of related experience.Additional Qualifications ConsideredExperience in an academic or clinical setting.SOCRA or ACRP certification.Physical Requirements/Work EnvironmentOffice environment/no specific unusual physical or environmental demands.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95840 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE