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Financial Services Representative Salary in Cincinnati, OH

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Adjunct Instructor, Fashion Design, College of Design, Architecture, Art, & Planning
University of Cincinnati, Cincinnati
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department. Rank and compensation will be based on experience and academic credentials. Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewThe Myron Ullman, Jr. School of Design(SOD) aims to prepare its students to be skilled professionals who can ably work in local and global markets while respecting the diversity of the human community. SOD is innovative in teaching and in transforming the design disciplines by infusing learning with the newest design thinking methods and technologies. Through inspired interdisciplinary projects and solid corporate partnerships, SOD is devoted to furthering its role as a leading design institution. Our undergraduate and graduate programs empower students in our School of Design with a core of knowledge that provides a solid educational base. Our students are prepared for careers in fashion, communication design, and industrial design by a passionate faculty, rigorous academic endeavors, and a world-class professional practice (co-op) program. Fashion Design Undergraduate Adjunct Instructors support the mission of the program by teaching core curriculum courses. All instructors are representative of the program, so it is important that this role is met with professionalism at all levels. Also expected is a dedication to excellence regarding the academic experience of our students. Adjunct Instructors may be asked to communicate and collaborate with other faculty members of multi-section courses but will not be asked to develop new course syllabi on their own. On a part-time limited basis, the Adjunct Faculty member's primary academic functions include teaching, discovering, creating, and reporting knowledge to a diverse set of students.Essential FunctionsOn a part-time basis, conduct and teach assigned undergraduate and/or graduate-level courses and seminars.May serve as an academic adviser for students and evaluate student coursework.Engage in other activities ancillary to or in support of his or her responsibilities.Review, and where necessary, respond in a timely manner to all University-related communications.Other related duties as assigned.Minimum RequirementsBachelor's Degree in Fashion Design or a closely related field and a minimum of 5 years industry experience OR a Master's Degree in Fashion Design or closely related field. Excellent written and oral communication skills with the ability to present complex material to students. Ability to work and collaborate with individuals across the department/program, school, and University. Additional Qualifications ConsideredExpertise across the Adobe CC suite of products, specifically Adobe Illustrator, Adobe Photoshop, and Adobe InDesign. Expertise drawing technical flat sketches using Adobe Illustrator and a strong understanding of communicating technical details. Experience developing digital mood/concept boards with consideration to composition and layout. Contemporary knowledge of fashion design portfolio development and presentation. Application ProcessComplete an 'Applicant Profile' and officially apply by submitting your online application. Please upload the following:CV/Resume. "Letter of Interest" which clearly states your area of teaching experience.Portfolio as a link or web address only. (No more than 2MB)Please use the 'Additional Documents' option as needed for these items.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 94911 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Sr. Project Manager - IT Service Delivery
Logicalis, Cincinnati
Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus
Vice President Security
Hard Rock Casino Cincinnati, Cincinnati
Under the supervision of the President of Hard Rock Cincinnati, the incumbent, both personally or through subordinates, directs and coordinates the activities of the Security & Transportation Departments to obtain optimum use of equipment, facilities and personnel. Possess interpersonal and negotiating skills necessary to lead others and communicate with all levels of management and guests. Proven ability to exercise independent judgment. Possesses well-developed, tactful problem-solving skills with the ability to apply ingenuity and creativity towards a resolution. Experienced in planning long term goals and the proven financial knowledge to develop and maintain detailed financial records. Uses discretion and maintains confidentiality when handling sensitive material.Responsible for the overall security and transportation of the Seminole Gaming and Hard Rock properties and for the enforcement of the laws. Responsible for the physical safety of patrons in the establishment. Responsible for the physical safeguarding of assets transported to and from the casino, slot machines, table games and the cashier/cage departments. Responsible for establishing policies, procedures and training for all Security Personnel and other Hard Rock employees pertaining to emergency procedures. Maintains accurate records on incidents and investigations. Plans, develops and carries out programs and policies to ensure compliance with all gaming regulations and company policies and procedures. Maintains a current and updated emergency operating manual. Is a liaison for his/her departments and the local fire and police officials.Essential Duties and Responsibilities: themselves in accordance with all Gaming Commission Regulations and departmental policies and procedures.for the overall security and transportation of the Seminole Gaming and Hard Rock propertiescompliance with all state and Seminole Tribe of Florida gaming and gaming-related regulations.detailed departmental Budgets for SHRSS.of and maintains all equipment with attention to future equipment requirements.and approves capital expenditures for acquisition of new equipment to increase efficiency and services of Operational Departments.compliance with administrative policies, procedures, safety rules, health regulations and governmental regulations.investigations into causes of customer complaints and employee issues and responds accordingly.and reports all incidences according to policy and procedures.new and innovative ways of improving guest satisfaction and work applications.and implements standards and procedures to ensure the highest level of guest service.for assisting with establishing policies, procedures and training for all Security Personnel and other Hard Rock employees pertaining to emergency procedures.plans for security and transportation post assignments for special events.with regulatory agencies for necessary compliance procedures.with the purchasing of security and transportation systems.Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:(10) to Fifteen (15) years Executive experience in the overseeing and supervision of a Security Department in a high volume casino/hotel complex environment.to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.to define problems, collect data, establish facts and draw valid conclusion.to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with problems involving several abstract and concrete variables.Work Environment:and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Customer Service Consultant- Life Insurance
Western & Southern Financial Group, Cincinnati
A Day In The LifeThe Customer Service Consultant builds relationships with our clients in order to service and retain clients using a variety of communication methods with the primary method being phone. They also identify opportunities to cross sell products.Duties and ResponsibilitiesProactively seeks resolution to client inquiries and issues by researching and analyzing requests or issues using knowledge of our products and processes.Identifies cross selling opportunities while servicing the client using tailored approaches.Provides professional, effective courteous service using customer service techniques and solid judgement.Desired Competencies and Skills:Proven effective customer service skills.Excellent verbal and written communication skills with ability to speak in a calm, concise and empathetic manner.Proficient in ability to use multiple computer systems with ability to multi-task.Ability to adapt to changing client needs and process improvement changes.Welcome to Western & Southern Financial Group - Our focus on creating value for our customers through everything we do is foundational to who we are. We provide meaningful and challenging work for our associates, a key facet of our incredible culture that helps make Western & Southern a career destination.135 years of operating history;Born as a modest, door-to-door life insurance business and built to last foreverRanked 314 on Fortune 500Award winning Talent Development TeamTop 10 for Top Spouse Employer and Military Friendly Employer in 2023We consider Cincinnati the best place to live, work and celebrate life - that is why we are committed to doing good for our communityOur CultureWe are building our company to thrive and provide value to our customers, business partners and associates over the long term. To accomplish this, we look for professionals who embody our culture of integrity, top-notch performance, collaboration and teamwork. We are committed to hiring and developing associates who are driven to excel, have a strong work ethic and use astute, fact-based and ethical judgment in decision-making.Premier Benefits to Support YOUComprehensive benefits including medical, dental, vision, prescription, pet insurance, life insurance, disability, Fertility, maternity/caregiver & parental leave, and more!Retirement solution with our 401(k) savings AND pension plan!Paid time off that increases with tenure.Tuition ReimbursementSubsidized affordable parkingOn-site Cafeteria and fitness center (including sports leagues)On-site Registered NurseCareer Coaching/MentoringIndividualized development plans and career pathingLearn more about who we are visit; www.westernsouthern.com/careers/home-office-careers.Western & Southern is a no nicotine, no tobacco employer in Ohio.Western & Southern Financial Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayAbility to commute/relocate:Cincinnati, OH 45202: Reliably commute or planning to relocate before starting work (Required) Work Location: In personExperience:customer service: 1 yearCaring' / 'Kind' / 'Helpful' workplace values & 'Doing An Important Job For The Community' can be expressed in terms as simple as:• 'We're committed to delivering quality customer support.'• 'We have a positive impact on the lives of our customers.'• 'We help every customer have a swift / pleasant / memorable experience.'
Customer Service Virtual Banker
Calculated Hire, Cincinnati
Video Banker - Virtual Teller6 Month Contract-To-HireHybrid - Cincinnati, OH (Mandatory on-site training for the first 90+ days)Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeksWork Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pmPay: $17/HRStart Date: April 29th Overview:Our banking client is looking to hire a Virtual Banker within their Client First Center. This exciting and innovative opportunity involves engaging with customers through various support channels, including incoming ITM sessions and transactions. Video Bankers utilize interactive teller technology to provide customer transaction services, driving retention, adoption, and engagement through non-traditional channels. This is an emerging way for customers to do their banking and speak with a representative in real time - it could be a great way to make an impact and launch your career in a new, growing space!Responsibilities:Monitor technical issues and ensure efficient system utilization.Answer customer inquiries regarding bank products and services via ITM sessions.Stay updated on products, services, policies, and procedures.Resolve customer inquiries or issues related to any loan product offered by First Financial Bank.Conduct customer account transactions and maintenance accurately.Strive for first-contact resolution of customer inquiries and transactions.Escalate requests requiring additional expertise as directed by department leadership.Resolve customer issues through account research and utilization of support materials.Minimum Qualifications:High school diploma or GED.Strong communication skills in a face-to-face environment and comfort being on camera.Demonstrated ability in providing excellent customer service.Strong interpersonal, verbal, and written communication skills.Preferred Qualifications:1+ years of experience in a customer service environment.Working knowledge of database software such as Jack Henry Silverlake or Teller Now/Network Manager.Remote Work Requirements:Meet minimum performance standards and complete work assignments.Maintain availability during designated business hours.Live within 60 miles from Pictoria location.Maintain a separate work environment within the home, free of distractions.Ensure high-speed internet service and ability to connect via wired ethernet cable.Availability for on-site training, technology outages, and supervisor-requested meetings.Adherence to the Bank's data privacy, security, and confidentiality policies.ABOUT EIGHT ELEVEN DBA CALCULATED HIRE: At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Adjunct Instructor, Industrial Design, College of Design, Architecture, Art, & Planning
University of Cincinnati, Cincinnati
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL You are invited to submit an application to be included in the general pool of candidates from which qualified faculty roles will be filled. The number of positions varies depending on the needs of the department and there is no guarantee that an open position currently exists. Appointments are renewed based on departmental need and teaching performance. Classes may be day or evening. Rank and compensation are based on experience and academic credentials. Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.About the Myron E. Ullman, Jr. School of DesignThe Ullman School of Design(SOD) aims to prepare its students to be skilled professionals who can ably work in local and global markets while respecting the diversity of the human community. SOD is innovative in teaching and in transforming the design disciplines by infusing learning with the newest design thinking methods and technologies. Through inspired interdisciplinary projects and solid corporate partnerships, the School of Design is devoted to furthering its role as a leading design institution. Our undergraduate and graduate programs empower students in our School of Design with a core of knowledge that provides a solid educational base. Our students are prepared for careers in fashion, communication design, and industrial design by a passionate faculty, rigorous academic endeavors, and a world-class professional practice (co-op) program.Job OverviewIndustrial Design undergraduate Adjunct Instructors support the mission of the program by administering core curriculum courses. As any Industrial Design instructor is a representative of the program, it is important that this role is met with professionalism at all levels and a dedication to excellence in the academic experience of our students. In some cases, Adjunct Instructors may be asked to communicate and collaborate with other faculty members of multi-section courses. Adjunct Instructors will not be asked to develop new course syllabi on their own.Essential FunctionsAdminister existing core curriculum syllabi with some potential modification.Submit grades for all students enrolled in course.Refer students with any special needs or circumstances to DAAP advisers when necessary.Coordinate with other faculty members for multi-section course alignment.May serve as an academic adviser for students and evaluate student coursework.Engage in other activities ancillary to or in support of his or her responsibilities.Review, and where necessary, respond in a timely manner to all University-related communications.Minimum RequirementsMaster's degree in Industrial Design or related field or a Bachelor's degree in Industrial Design or related field with 6 years of industry experience.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 94431 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Financial Services | Field Service Manager
Encore Technologies, Cincinnati
Field Service Manager - Workspace ServicesOnsite in Cincinnati, OH Monday-Friday 8:00 am- 5:00 pmMinimum Knowledge, Skills and Abilities Required:Bachelor's degree in information technology, Computer Science, or 3+ years of relative work experienceProven experience in IT field service management or similar roleStrong technical background in IT systems, networks, hardware/software installations.Proven leadership and team management skills with the ability to lead, motivate, and develop a diverse team of technicians.Excellent communication and interpersonal skills, with the ability to interact effectively with customers, vendors, and co-workers.Ability to work collaboratively with cross-functional teams.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.Willingness to travel up to 25% of time to customer sites and other company locations as needed.Valid driver's license and reliable transportation required.Core Function:The IT Field Service Manager will play a pivotal role in ensuring the seamless delivery of IT services to our customers. You will lead and inspire a team of field service technicians and be responsible for managing all aspects of field service operations. In additional, the Field Service Manager will provide direction, guidance, and support to ensure optimal performance and achievement of department goals, while fostering a culture of accountability, professionalism, and continuous improvement with the team. The Field Service Manager position will be key in overseeing the scheduling and coordination of field service activities including installations, moves, repairs, and maintenance, to ensure timely and efficient service delivery. The Field Service Manager will oversee a particular area and be accountable for understanding IT service requirements, addressing inquiries, and resolving issues in a timely manner. The Field Service Manager will be responsible for overseeing all aspects of field service operations, including managing a team of field technicians, coordinating service delivery, regional projects, and ensuring customer satisfaction. Additionally, this role involves occasional travel, approximately 25% of the time, to various locations.Essential Duties & Responsibilities:The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to this position.Manage and lead a regional team of field service technicians, providing guidance, training, and support as needed. Develop field service resources with technical and soft skills.Serve as the primary point of contact for regional customers, addressing their IT service needs and ensuring a high level of customer satisfaction.Act as an escalation point or single point of contact for regional field service resources in the field. Provide technical guidance and support to regional field service resources while assisting with complex troubleshooting, problem-solving, and resolution of technical issues.Monitor and track field service performance metrics, such as response times, resolution rates, and customer feedback to implement strategies for continuous improvement.Stay current with industry trends and technologies, participating in training and professional development activities as needed.Identify opportunities for process improvement, efficiency gains, and cost reduction in field service operations. Implement best practices, training programs, and quality initiatives to enhance service delivery and customer satisfaction.Help lead, coordinate, and deliver successful installs, moves, adds, and changes on a regional level.Assist with the preparation and development of reports and dashboards summarizing key performance indicators and SLA performance to help streamline processes, enhance service quality, and exceed customer expectations.Supervisory Responsibilities:Workforce management of Field Service Technicians including time & PTO management, performance reviews, coaching, disciplinary action, and more as necessary.Physical and Mental Demands:The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsWhile performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multimedia; use hands to handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have the ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.Mental DemandsWhile performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, customers, and vendors. Employees must maintain composure in a fast-paced, high-quality environment where personal and team accountabilities are the defining factors.General Office EnvironmentWork is generally sedentary in nature, but may require standing and walking for up to 15% of the time. Work is generally performed within an office environment, with standard office equipment available.Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
CEO Minded Leader
Goosehead Insurance Agency, Cincinnati
About the Opportunity:Goosehead Insurance is seeking a highly ambitious entrepreneur to own and operate our franchise location in Cincinnati, OH. Voted the #1 Insurance Franchise in the US by Entrepreneur Magazine for two years running, our unique model offers agents the power of choice, industry leading technology, and superior back-office support, with a world-class NPS score of 90%.We are highly selective, and our progressive, disruptive agency model is set for the future of the industry. The key benefits of owning a Goosehead agency are as follows:Proprietary commission rates and uncapped growth potentialAutonomy and flexibility: own and scale out a business that generates residual income in a recession-resistant industryEconomic ownership in your own book of business that can be transferred or soldAbility to sell a robust independent product portfolio, managed by GooseheadAccess to a world-class licensed service team so you can focus 100% of your time on what you do best-sales and marketing-to increase productivity and reduce overhead costsUse of a customized and proprietary Salesforce platformAccess to a franchise model that provides comprehensive training and agency support for you and your licensed employeesDesired skills:Prior insurance or outside sales experienceExperience in sales management, new business development, and risk managementEntrepreneurial, small business, or insurance brokerage experienceAbility to cold call and give sales presentationsProficiency for sales and marketingFamiliarity with Salesforce and other business management toolsRequirements:A minimum initial investment of $40,000, with financial assistance available to support a portion of the franchise feeA strong, proven track record of professional success in outside sales or insurance salesAn entrepreneurial spirit and grit to launch a business; strong business acumenPlans to invest full-time efforts in your franchiseGood credit historyAbout Goosehead:Since 2003, Goosehead has been disrupting the insurance industry by providing Smarter Insurance, By Design. Our Digital Agent platform allows clients to enter as little as three data points and be provided with home, auto, flood, and life insurance quotes in under two minutes from over 140 insurance companies across all 50 states. The personal lines insurance market is a $386 billion industry and one of the most influential sectors in the world economy, and we are quickly becoming the largest distributor of personal lines insurance in the United States. Goosehead was founded on the premise that the client should be at the center of our universe, and we believe that building for the best client experience imaginable will lead to sustained growth. We supplement the Digital Agent platform with a network of over 2,000 agents across 15 corporate sales offices and franchise locations.Please apply to begin the discovery process of owning your own Goosehead franchise. A Goosehead representative will speak with you about the opportunity. This will begin an information gathering phase, also giving you a chance to interview us with no upfront commitment.
Insurance Agent
Colonial Life, Cincinnati
Sales Representative (ASR)We don't hold sales stars back, we set them free. Flexibility, financial freedom and the resources of a Fortune 500.Your success is our success; we provide mentors and proven training that will level you up in life.Desired Skills and Experience:Results-oriented, driven self-startersMotivated, positive team buildersA commitment to excellence in all that you doA customer-service oriented mindsetCompetitive leadersPrevious sales experience preferred, but not requiredBilingual in Spanish and English is a plusLife and Health licensed is required to move forward, but we can help you earn one if you aren't already licensedThis opportunity provides access to:Integrity in all that we doAccess to comprehensive training programs for you and your team membersCompetitive compensation that consists of commissions, bonuses and potentially renewals for lifein Association of Insurance Professionals (AIP) gives you access to an array of benefits and discountsincentives including world-class travel and national contests with opportunities to win cash, weekend trips and morededicated team of employees located in your territory committed to helping you recruit, train and manage your businessWho is Colonial Life?Colonial Life was founded in 1939 and began by selling life and accident insurance policies. In 1955, we pioneered the concept of worksite marketing by offering employees benefits through payroll deduction. Today, we offer a diverse portfolio of voluntary benefits that employees want and need- including but not limited to accident, cancer and dental insurance. We help employers determine how they can provide their employees a stronger benefits package and a better enrollment experience. We also meet 1-to-1 with employees to provide simple, straightforward benefits advice that fits their individual lifestyles and budgets.After more than 80 years, we continue to be a strong, stable business:than 90,000 client businesses and organizations, with coverage for 3.7 million of America's workersthan $1 billion in in force premium1,200 home office employees, 10,000 independent sales representatives and sales managers, and more than 16,000 contracted brokers.in 49 states, the District of Columbia and Puerto Rico; in New York, similar products, if approved, are underwritten by a Colonial Life affiliate, The Paul Revere Life Insurance Company.If this sounds like something you want to learn more about, we'd love to speak with you about these opportunities. This is an independent contractor opportunity in which you are in business for yourself, but not by yourself. Any income range associated with this posting represents the potential earnings available to you as a business owner in this role; not a guaranteed salary. All earnings in this role are sales results based and uncapped, with a tremendous potential for growth.©2022 Colonial Life & Accident Insurance Company.Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.
Financial Services | Asset Administrator
Encore Technologies, Cincinnati
Position SummaryAn Asset Management Administrator plays a crucial role in overseeing an organization's assets throughout their lifecycle. They support the Asset Management Lead or Manager by handling various administrative tasks related to asset management.ResponsibilitiesAsset Inventory Maintenance: Assist in maintaining an accurate and up-to-date inventory of all organization assets, including physical equipment, software licenses, and digital assets.Asset Tracking: Use asset tracking tools and software to monitor the status, location, and condition of assets. Ensure that asset records are accurate and complete.Documentation and Record-Keeping: Maintain detailed records of asset acquisitions, disposals, transfers, and maintenance activities. Keep organized records of asset documentation, such as purchase orders and invoices.Asset Acquisition Support: Assist in the procurement and acquisition of assets by helping with purchase requisitions, vendor communication, and tracking the delivery and installation of new assets.Asset Disposal and Retirement: Coordinate the disposal and retirement of assets that are no longer needed or have reached the end of their useful life. Ensure that proper disposal procedures are followed, including compliance with regulations.Maintenance Coordination: Collaborate with maintenance teams to schedule and track maintenance and repair activities for physical assets. Ensure that assets are well-maintained to extend their lifespan.License Management: If applicable, help manage software licenses by tracking installations, renewals, and compliance with licensing agreements.Asset Audits: Conduct regular asset audits to verify the accuracy of asset records and identify discrepancies or missing assets.Vendor and Supplier Relations: Interact with vendors and suppliers to gather information, obtain quotes, and process orders related to asset management.Data Entry: Enter asset information into asset management systems accurately and efficiently. Update asset records as needed to reflect changes in status, location, or ownership.Reporting: Generate reports on asset performance, utilization, costs, and compliance for review by management. Provide insights and recommendations based on data analysis.Security and Access Control: Assist in implementing access controls and security measures for digital assets to protect sensitive data and intellectual property.Training and Support: Provide training and support to staff members involved in asset management, helping them understand asset management policies and procedures.Compliance: Ensure that asset management practices comply with relevant laws, regulations, and industry standards, including environmental and safety regulations.Documentation Management: Maintain organized and accessible documentation related to asset management processes, procedures, and policies.Asset Tagging: Label and tag physical assets with unique identifiers to aid in tracking and identification.Assist with Audits: Support internal and external audits of assets by providing required documentation and information.QualificationsStrong organizational skills, attention to detail, proficiency in asset management software, and effective communication with various stakeholders are essential for success in this role.Physical Requirements:Prolonged periods sitting at a desk and working on computer.Occasional walking between facilities.Occasional lifting, pushing, pulling up to 15 lbs.Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.