Marketing Administrator Salary in California, USA

The PositionTitle: VP of Marketing, Communications and OutreachPosition Type: Full timeRequisition No: 24025Category: AdministrationSupervisor: President and Chief Executive Officer (or designee)Last Updated: December 2023Job Purpose: Oversee the strategic direction and tactical execution of Calbright's marketing, communications, media outreach, and executive communications.Location: Remote, various locations throughout CaliforniaSalary Range: The beginning salary range for this position is Range EX-7, (Steps 1-3) $188,070.93 - $207,383.52.While we have paused the active recruitment for this position, we are still accepting applications. Position OverviewUnder the supervision and direction of the President & CEO, the vice president (VP) of marketing, communications, and outreach will oversee Calbright's brand management and help lead the strategic direction and narrative voice of the college. The VP is responsible for the development and execution of overall communication, marketing, and outreach strategy and programs for Calbright. The VP should be an exceptionally articulate and concise synthesizer, analyzer, storyteller, and explainer of complicated legislative and political landscapes, academic and institutional endeavors, and college -and system priorities. This position, at the highest level, connects narratives and initiatives from across the College and is accountable for positioning Calbright as a proactive catalyst for change and the leading edge of the learning curve to better serve adult learners. The VP directs the development of effective internal and external communications, digital strategies, and executive communications tailored to a variety of target audiences/stakeholders, including adult learners, thought leaders, current and prospective students, funders, community and business leaders, elected officials, media, and other constituencies. The VP is also responsible for strategic, proactive, reactive, and crisis communications and may serve as the College's most senior spokesperson. This individual is responsible for budgeting, reporting, analyses, recommendations, and a wide range of management responsibilities. In carrying out this work, the VP will manage a team in leadership of these functions and is a member of the President and CEO's cabinet.Essential Job Duties and Responsibilities The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.Develop and execute immediate- and long-term strategies for Calbright and its programs to build awareness, engagement, understanding, and amplification of Calbright College's mission, vision, and impact.Oversee the development of messaging and positioning platforms in collaboration with the President and CEO, and executive team members to ensure consistency and discipline in all outbound communications.Establish communications and thought leadership programs that elevate senior leaders, faculty, staff, and institutional priorities to proactively tell our story, communicate our unique value, clearly articulate our accomplishments, and build support for the vital mission of Calbright College.Ensure programs of outreach and education are developed and executed that result in bipartisan support among elected officials to decrease or eliminate barriers to the growth, sustainability, and impact of Calbright College, and ensure continued access to state funding.Drive digital and social media strategy and implementation to build awareness and increase outreach.Ensure consistency across the organization of brand assets, including collateral and digital content. Ensure the development of "customer service-oriented" systems that enable highly responsive communication between stakeholders (individuals and organizations) and Calbright College, and especially enable professional media to get the support they need for their work.Build, refine, and maintain communication systems and processes to support the work of Calbright College's Board of Trustees, including adhering to Brown Act requirements and any other needs of the Board or individual Trustees.Develop emergency and crisis communications plans to enable Calbright College to nimbly respond immediately following the development of situations requiring an urgent and rapid response.Foresee and respond to potential crises and lead crisis communications.Work closely with the President and CEO and other executives on the leadership team to provide preparation, staffing, and support for thought-leadership events, public testimony, speaking engagements, listening tours, press interviews, and other public relations activities.Develop and oversee strategy for marketing and outreach campaigns, leveraging digital mediums and in-person opportunities to effectively reach the college's focus populations and partners.Develop fluency of California Community Colleges system priorities to support executives on the leadership team in reinforcing Calbright College's position as a thought leader in the system.Support cross-functional efforts to assess Calbright College's impact, innovation, and influence on all we serve and seek to serve, including underserved adult learners in California and employers, industry, and related labor unions.In collaboration with executives on the leadership team, identify content and lessons learned for publication externally to inform and influence partners and policymakers.Contribute to team efforts by completing other assignments and serving on project teams as assigned.The VP is responsible for recruiting, training, development, work assignments, and appraisal of their direct reports as defined in the Calbright College's organization chart. The role provides executive-level leadership of the functions listed in this position description and others as may be assigned by the President and CEO (or designee).Perform other related duties as assigned that support the objective of the position.Knowledge, Skills, and AbilitiesContribution to team efforts by participating in assignments that may not be included in or part of this position description, serving on program teams as assigned, and achieving related results as required.Knowledge of strategic planning principles and practices.Knowledge of advanced mass communications best practices and strategies.Knowledge of project management best practices and principles.Knowledge of political and legislative processes.Knowledge of applicable laws, statutes, initiatives, policies, regulations, and other outcomes of legislative processes.Ability to develop and implement marketing, communications, and outreach plans that achieve specific, measurable results. Ability and experience writing speeches, op-eds, statements, testimony, and leading media relations activities.Supervisory responsibilities include training, supervision, evaluation, and performance management of assigned supervisors and staff.Knowledge of, or ability to learn, the rules, regulations, collective bargaining unit agreements, and procedures affecting assigned employees.Ability to manage multiple priorities and understand the work of every department across the College.Knowledge, skills, and ability regarding the use of business applications, including G Suite, Slack, Zoom, Asana, Apple computers, and the general use of basic technology.Exceptional verbal and written communication skills, and especially story-telling abilities.Skills in supervision and interpersonal relationships.Ability to work in a collegial, collaborative environment.Ability to respond effectively to the most sensitive inquiries or complaints in written and spoken English.Ability to effectively present information to top management, public groups, or boards in English. Ability to define problems, collect data, establish facts, draw valid conclusions, and present/explain in a concise manner.Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.Minimum QualificationsRelevant Bachelor's degree (BA/BS) or equivalent required; Master's degree preferred.A minimum of ten (10) years of progressively responsible-related experience is required. At least five (5) years should include supervision experience that may include leading teams of subject matter experts in areas such as graphic design, content creation, digital/social engagement, media relations, communications, and marketing.Desired QualificationsPrevious experience navigating large, complex, regulated systems, environments, organizations, and political issues. This may be in the form of academic, advocacy, governmental, elected politics, and/or in a venture-backed start-up experience. Experience with California (or comparable) public sector procurement and finance requirements, especially as they relate to external services contracts.Innovative mindset and navigation of large, complex, and politically-charged organizations and environments.Working Conditions and TravelCalbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright College's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.Regular travel, mostly within California and outside of the state, will be required to carry out duties and responsibilities.Work is performed indoors where minimal safety considerations exist.Equal Employment OpportunityCalbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.Who We AreCalbright College is one of California's newest community colleges - the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don't have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable, skills-based programs that provide tangible economic value for both working adults and hiring managers.

About the UniversityTo view the full profile please click here.California State University, San Bernardino (CSUSB) – a preeminent center of intellectual and cultural activity in the Inland Empire region of Southern California – is part of the California State University system (CSU), the largest system of higher education in the country.Operating from two campuses (San Bernardino and Palm Desert), California State University, San Bernardino has grown from its founding in 1965 as a state college with an inaugural class of 293 students to a major metropolitan, R2 Research University with approximately 19,000 active students and 120,000 alumni. Approximately 2,400 employees are dedicated to helping students succeed. The faculty-to-student ratio is 1:23.A designated Minority and Hispanic-Serving Institution, CSUSB graduates approximately 5,000 students annually. The university offers more than 70 traditional baccalaureate and master's degree programs, education credential and certificate programs, and a doctorate program in educational leadership within five academic colleges: the College of Arts and Letters, Jack H. Brown College of Business and Public Administration, James R. Watson & Judy Rodriguez Watson College of Education, College of Natural Sciences, and the College of Social and Behavioral Sciences.ACCOLADESCSUSB's commitment to diversity, access, value, and excellence are reflected in numerous national and international recognitions, awards, and rankings at all levels of the University. It is regularly listed among the best colleges and universities in the western United States, according to The Princeton Review, Forbes, and U.S. News & World Report in their respective annual rankings.It is also part of the President's Higher Education Community Service Honor Roll, With Distinction – the highest federal recognition a college or university can receive for its commitment to service-learning and civic engagement.CSUSB was listed at Number 5 in the nation for social mobility (Education Reform Now, 2023). According to the Collegiate Learning Assessment, a CSUSB education ranks in the top four percent in the nation for ‘value-added', based on the organization's measurements for student learning in the freshman and then in the senior year.For a comprehensive list of awards and rankings, please visit the Rankings web page.ACCREDITATIONSAccredited by the Western Association of State Schools and Colleges/Senior College and University Commission, the university recently (2022) earned reaffirmation of accreditation for 10 years. The teaching credential programs are approved by the California State Board of Education, California Commission on TeacherCredentialing, and the National Council for Accreditation of Teacher Education.CSUSB has developed highly respected programs in business, computer science and engineering, geographic information, visual arts, creative writing, psychology, health sciences, criminal justice, social work, public administration, accounting, and finance. Every one of its academic programs that is eligible has earned specialized approval or accreditation. Please see the Accreditations web page for a full listing.FACILITIES AND CONSERVATION EFFORTSUnder the leadership of President Morales, the campus has been in a period of growth that began in 2016. At that time, CSUSB underwent a physical master planning effort that resulted in the board approved San Bernardino Campus Master Plan and a separate board approved Palm Desert Campus Master Plan. The 2016 Master plans serve as the roadmap to guide the growth of the university to support 25,000 FTE students in San Bernardino and 8,000 FTE students in the Coachella Valley in a collaborative, engaging, and comprehensive setting.Recent development of the San Bernardino campus includes the Coyote Village that opened in 2018 and features a 400-bed residential community with a designated wing for the University Honors Program as well as two apartments for faculty-in-residence. The Center for Global Innovation was opened in 2019 and is a 71,000 square foot building at the heart of campus that is home to the College of Extended and Global Education and provides services to all international students and scholars, English language learners, study abroad programs, Open University students, and students in Extension and Special Session programs. Recently, the campus expanded the Santos Manuel Student Union, a $90 million project that opened its doors in January 2022, providing student engagement spaces as well as a multi-purpose conference center. More recently, the campus began construction of a Performing Arts Building, which will provide a 500-seat state-of-the-art Performing Arts Theater.Growth at the Palm Desert campus (PDC) has focused on adding additional programs including Hospitality Management, Entrepreneurship, Cybersecurity ,Kinesiology, and undergraduate and graduate programs in Social Work. In 2021 the campus celebrated a collaboration between the Coachella Valley Economic Partnership, the City of Palm Desert, and the Palm Desert campus in opening the iHUB, a business incubator designed to attract technology-based entrepreneurial start-up business to the region. The campus has been allocated $79 million by the California legislature to build the first phase of a new student services building, to include an expansion of the library and study space for students at the PDC.CSUSB was listed among the nation's top green colleges for its sustainability-related policies, practices, and programs in 2022 by the Princeton Review. Campus-wide efforts include the campus Sustainability Taskforce, which is co-chaired by a faculty representative and the Office of Energy and Sustainability. In 2019 the campus established a sustainability general education pathway in additionto other sustainability course offerings to ensure that sustainability is incorporated throughout the academic curriculum. Sustainability continues to be a core value of the institution and a focus of campus Strategic Planning efforts.STRATEGIC PLANNINGThe University has embarked upon a new strategic plan (2022-2028), informed by the CSU Graduation Initiative 2025 (GI 2025), strategic enrollment planning, and the Diversity/Equity/Inclusion Plan. The planning process includes broad-based campus consultation. The provost's office plays a leading role in all planning processes, with the Vice Provost for Academic Programs co-chairing the planning and implementation teams. The new 2023-2028 strategic plan is available at this site.FINANCES AND BUDGETThe all-university budget is comprised of state operating funds (general fund, tuition, fee revenue, lottery, cost recovery), as well as auxiliary and enterprise (self-support) revenue. For the fiscal year 2022-23, the total university- wide revenue was $342.7 million. State-side operating funds totaled $279.5 million. Auxiliary and enterprise revenue was budgeted at $63.7 million. Additionally, the current value of CSUSB's endowment was $45.2 million as of December 31, 2022. For 2023/24, the CSUSB endowment will have a payout of $1.9 million of which 45% is directed towards student scholarships and 55% supports faculty and student programmatic initiatives. Faculty and other professionals pursue a vibrant research agenda. In 2022, CSUSB received $51.7 million in research and grant awards. From 2017-2022, CSUSB was awarded more than $185 million in external grants and contracts to support sponsored programs, including faculty and student research.CAPITAL CAMPAIGNAs an anchor university, CSUSB inspires the region's expansive pool of talented individuals to fulfill their dreams through higher education. It is therefore essential that CSUSB reinforce its mission with the resources and investment required for world class teaching, research, and public service through a comprehensive campaign that preserves this promise for future generations.To further build on the university's vital role in enhancing the educational, cultural, and economic development of the region, CSUSB launched a $200 million fundraising initiative (2022), the most ambitious fundraising campaign in the University's history. Our Defining Moment: The Campaign for CSUSB will seek support from a variety of investors: alumni, friends, corporate and foundation partners, as well as government agencies and tribal nations.Additional information about the University may be found at www.csusb.eduStudentsCSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, with 74% members of underrepresented groups, 80% first-generation students, and 56% Pell eligible. CSUSB has the second highest African American and Hispanic enrollments in the CSU system. Most students (86%) come from the Inland Empire counties of San Bernardino and Riverside, eight percent from other California counties, five percent from other countries, and less than one percent from out-of-state. Unique within the CSU and enrollment trends nationally, CSUSB attracts higher numbers of transfers than first year students as new enrollees each year.CSUSB strives to provide students with opportunities to learn and connect with others outside the classroom. Abundant co-curricular activities are supported. Most students live off-campus, with an on-campus population of 1,500 residing in four different villages that offer a variety of traditional and apartment-style living. CSUSB has a strong community engagement and service program with students, faculty, and staff providing thousands of hours of volunteer service to the Inland Empire and Coachella Valley communities annually. The school mascot is Cody the Coyote. The Coyotes (or Yotes) compete in the California Collegiate Athletic Association—the preeminent Division II athletic conference in the country. There are 10 teams (four men's and six women's). The women's volleyball team is consistently ranked among the nation's top programs and won the NCAA Division II national championship in 2019. During the 2022-2023 season, the men's basketball team advanced to the Division II ‘Final Four', and the baseball, softball, and men's golf teams all made NCAA tournament appearances.Graduate and undergraduate students are encouraged to engage in project-based learning and mentoring from top faculty. A strong undergraduate research program sends students to state and national research conferences. The university can boast of an award-winning Model UN program. Both undergraduate research competition and the UN program are faculty-led endeavors. Faculty are proud of their work with and for students and innovate to support student success utilizing institutional and grant resources.About the Position:Vice President – Strategic Enrollment Management and MarketingReporting to and under the direction of the President, the Vice President for Strategic Enrollment Management and Marketing is responsible for the overall operation of the Office of Strategic Enrollment, including supervision of the Offices of Admissions, Student Outreach, Financial Aid, Registrar, and Strategic Communications. Reporting to the President, the Vice President is a member of the Cabinet.Through extensive collaboration with administrators, faculty, the community at large, and staff across the university, the Vice President manages and evaluates programs, personnel, and budget within the division's departments. The incumbent is responsible for developing and implementing enrollment strategies, increasing undergraduate retention and graduation, enhancing marketing and communication strategies, and leveraging technology to increase lead generation, deposits, and yield. The Vice President uses a data-driven approach to identify, develop, and implement strategies resulting in quantifiable and measurable outcomes and an in-depth knowledge of higher education enrollment management best practices that include, but are not limited to, admissions processing, marketing and recruitment, yield strategies, student-record keeping, educational policy development, transfer credit processes, and innovation. This position has responsibility for ensuring staff in the units are appropriately trained and supported to work through process changes needed for achieving enrollment targets.The Vice President establishes working partnerships with campus and external constituencies to ensure the university meets its enrollment targets and goals and provides inclusive, equity-focused leadership in yielding a diverse student population that is consistent with CSUSB's Strategic Plan, diversity, equity, and inclusion goals, status as a Hispanic Serving Institution (HSI), and to eliminate equity gaps in accordance with the CSU's Graduation Initiative 2025. This work requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within institutionally developed and sometimes changing targets. This position has responsibility for working with faculty to manage and develop strategic initiatives for the recruitment of graduate students and post-baccalaureate credential students.MAJOR DUTIES1. Develops and leads the implementation of effective admission, record keeping, and registration policies, procedures, and practices in support of institutional enrollment management:Maintains a deep knowledge of federal, state, and CSU laws and regulations that impact campus enrollment and registration policies and practices and makes appropriate recommendations.Facilitates enrollment, retention, and graduation initiatives using data analysis, enrollment forecasting, and industry best practices and ensures effective campus enrollment, diversity of applicants, fostering of out-of-state and international matriculates, and other critical priorities in compliance with CSU, state, and federal regulations related to aid funding and enrollment.Leads the market positioning and branding of the university through effective management of Strategic Communications.Develops and manages relationships with external partners including feeder high schools and community colleges to increase the applicant pipeline and community partners to leverage community efforts to improve college readiness of incoming students.Develops and maintains a system of data reporting and analysis in support of admissions and registration efforts, working with Academic Affairs, Institutional Research, Admissions, Outreach, Strategic Communications, and other campus partners.Leads and participates in interdivisional teams that help foster the development, implementation, and revision of campus strategic enrollment efforts.Provides enrollment information and reports to the President's Cabinet, campus constituencies, and external stakeholders as appropriate.Upholds campus commitment to inclusive excellence and builds operations that promote a sense of community for a diverse group of students, faculty, and staff; establishes and maintains collaborative and effective working relationships with a diverse group of leaders across the university, community members, and peers at other universities.Oversees efforts to coordinate and collaborate with units across campus to ensure all aspects of the enrollment funnel are working effectively to meet enrollment targets; integration of operations between outreach/recruitment and admissions is crucial.Develops and oversees the communication plan, event planning, and marketing materials for all stages of the enrollment funnel, from inquiry to enrollment.Reviews admission policy for appropriateness to university goals, recruitment, and efficient application processing and recommends policy changes to appropriate decision-making groups.Collaborates with university partners to review academic and educational policy for appropriateness to university goals, persistence of all student populations, elimination of equity gaps, and timely graduation.Engages stakeholders from Academic Affairs and academic units to identify program enrollment targets, manage impaction, and maximize capacity to recruit qualified applicants.Oversees the accurate and timely response to Chancellor's Office reporting requests.Manages budget for the Strategic Enrollment Management division providing projections and reports as needed.Provides leadership within the division, including professional development and mentorship.Represents the division on appropriate university and system-wide committees and with affiliated organizations.Maintains an active role with appropriate professional organizations.Collaborates with Student Affairs leadership and functional units where appropriate to support student recruitment, retention, and graduation.2. Oversees student recruitment programs through the following responsibilities:Oversees the work of recruitment administrators and staff to ensure effective outreach to prospective students and their families and effective management of recruitment, yield, and conversion.Under the direction of the President and in collaboration with other campus administrators and department managers, proposes and revises university enrollment goals and projections in accord with the strategic enrollment goals.Maintains and implements current trends and best practices in undergraduate recruitment and facilitates the work of the recruitment staff using a positive and supportive approach to staff development.Works with campus and external constituencies, including Academic Affairs and the academic schools, the Division of Student Affairs, and other campus partners to create a diverse student body through targeted strategies for admission and recruitment of low income and underrepresented populations, as well as international students.Develops and maintains effective relationships with high schools and community colleges that facilitate student transitions and ensure pipelines from those educational segments to CSUSB, including newly created MOUs related to admission.Develops marketing strategies in consultation with appropriate campus constituents using all appropriate media and strategies within a limited budget.3. Oversees the processing and evaluation of admission applications at all levels through the following responsibilities:Oversees the work of the admissions staff to ensure timely processing of admission applications.Maintains active and supportive staff development in admission processing that emphasizes customer service and continuous improvement.Facilitates the process of applications and admission for specific student groups, including first-time freshmen, transfer students, student athletes, graduate students, post-baccalaureate credential students, and international students, working with appropriate campus departments, e.g., academic schools and departments, programs for low-income, underrepresented, and international populations, Intercollegiate Athletics, and others as necessary.Provides leadership for the improvement of processes related to document imaging, electronic admissions, and easy transfer of transcripts and other materials between systems and K-12 partners, working collaboratively with the personnel in Admissions, Outreach, Financial Aid, Scholarships, and the Chancellor's Office.4. Provides strategic planning and direction for the division.Oversees the vision and implementation of registration and enrollment-related functions.Manages work of professionals and staff in Admissions, Outreach, Registrar, and Financial Aid including outreach strategy implementation, enrollment support services, registration, timely and accurate financial aid packaging, student academic records, degree audit and clearance, articulation of transfer credits, graduation and certification of degrees, enrollment and degree verification, and production of official transcripts and diplomas.Manages the work of professionals in Strategic Communications to leverage CSUSB strengths in marketing to improve market position.Facilitates work of the division to ensure timely and equitable graduation rates for all student populations, with particular attention to low-income, underrepresented, and first-generation students.Ensures a high standard of customer service in the division and works to facilitate the lowering of administrative barriers and fostering timely completion of graduation requirements, including overseeing the development and maintenance of electronic forms.Leads collaboratively with administrators and faculty in Academic Affairs and Student Affairs around student-related processes and policies, academic standards, and management of student issues.MINIMUM QUALIFICATIONS:Requires an earned doctorate degree and a minimum of ten years of progressively responsible administrative experience related to position responsibilities including at least three years of related management experience, or a combination of education and experience to provide the knowledge, skills, and abilities to perform the duties of this position. Advanced proficiency with computers and Microsoft Office Suite required.The incumbent must demonstrate thorough knowledge of personnel and fiscal management and practices; federal state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both on-campus and external contacts; excellent written and oral proficiency with all aspects of recruitment and admissions functions on a university campus, and ability to fully integrate computer and web-based applications.Experience in planning, developing, and utilizing information and web-based applications for recruitment, admissions, and enrollment management.Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures and ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem-solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; deal with stressful situations while maintaining composure; and contribute to a collaborative environment utilizing exemplary communication and problem-solving skills as necessary.Experience supporting staff through operational change.Must have strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis.Must have the ability to deliver student-oriented services at an HSI that values diversity and inclusive excellence and demonstrates effective approaches to working with individuals from diverse ethnic, cultural, and socio-economic backgrounds.Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally, effectively communicate with all levels within the university and establish and maintain productive, effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents.Must be able to accept constructive feedback and work cooperatively in group situations.The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.The CommunityThe Inland Empire is a vast and culturally rich region spanning 27,000 square miles with a population of 4.5 million residents. Located equidistant between Los Angeles (60 miles east of LA) and the Palm Springs area and set at the foothills of the beautiful San Bernardino Mountains, CSUSB is conveniently situated in the region of California known as the Inland Empire- the fastest growing region in California. Shopping, entertainment, sports, and dining are within local distance, and the campus is very close to Los Angeles, Orange County, and Southern California's beaches. The area is filled with major shopping malls, shows, amusement parks, and sporting events, and is minutes from mountain and desert relaxation.San Bernardino has a wide variety of recreational attractions. From playing golf at one of the city's many public and private golf courses, to a 30- to 60-minute drive to the mountains, skiing, deserts, beaches, resorts, and world-class cultural and sporting events. San Bernardino is home to the Inland Empire 66ers, a minor-league baseball team that in 2006 became part of the Los Angeles Angels organization. It is also home to the California Theater, which opened in 1928, and serves as a venue for star-studded Broadway plays and musicals as well as concerts performed by the San Bernardino Symphony Orchestra.Application ProcessRequired Application Materials:All applicants must submit the following application materials:Letter of interest or cover letter, Current resume or curriculum vitae, Three (3) references who can provide assessments of your professional experience, accomplishments, and prospects for success in this position, Diversity Statement – This may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words). Please submit application materials by April 30th to Dr. Pelema Ellis, Associate Partner, Buffkin / Baker. [email protected] Hiring Range: $245,000 - $265,000 annually.SUPPLEMENTAL INFORMATIONA background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.htmlThis position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) candidates advanced in a currently open search process should be prepared to comply with this requirement. See https://calstate.policystat.com/policy/11030468/latestCopyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-9065b08250d34b4080b624c29ff6acb3

Marketing Operations AdministratorMarketing Irvine, CA Full-timeWhat We Are Looking For This is a key Administrative position in the growing and dynamic Marketing department of Navien. The ideal candidate for the Marketing Operations Administrator role is well-rounded and thrives in a fast-paced environment. They are highly organized, self-motivated, adaptable and have previous experience supporting medium- to large- sized departments and managing large budgets. This person must be a strong communicator, both written and verbal, and excel at juggling multiple tasks at the same time. This person will keep the marketing operations running and keep everyone on the team accountable for their Marketing Activity spend. This person must be a reliable and flexible team player, as they will support all members of the team with ongoing projects on an as-needed basis. This person must be resourceful and detail oriented while always keeping the big picture in mind. In addition, the Marketing Operations Admin must be highly self-motivated, able to work on their own and with a group, have a positive attitude, and be resourceful and enthusiastic about working on a variety of ever-changing tasks. Responsibilities: Administrate the day-to-day financial operations for the department. Own the administrative functions of the budget from start to finish: Create and submit marketing purchase requests for approval Process vendor invoices and obtain management approval for payment Reconcile invoices, receivers, and purchase requests with the original estimate Work closely with program coordinators to process all marketing and regional development invoices and submit to accounting Work closely with Trade Show Coordinator to ensure all show related purchases are captured and logged Track and enter all marketing credit card expenses into monthly accounting log Track and enter all purchase requests, invoices, and credit card receipts into the marketing budget platform Perform auditing functions for periodic promotions Support Marketing Warehouse staff with special shipping projects and assist during peak season Perform customer service support via email and inbound phone calls Provide Marketing department office support Other tasks as assigned Requirements: Business Operations, Management, or Administration degree preferred, or comparable work experience consisting of 3-5 years in customer service, administration, account management, or coordination Experience managing budgets with successful results Thrives in a fast-paced environment with quick turnarounds to meet deadlines Strong work ethic and attention to detail with excellent communication skills Willing to learn and self-motivated, with a passion for helping others Highly adaptable to a variety of tasks, as requested Strong customer service skills and sense of responsibility and follow through Work well in a team environment, strong collaborator, and team player Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Organizational, time management and prioritization skills are a must Excellent ten key by touch, and 60 WPM and numerical data entry skills Preferred Qualifications: Experience in Smartsheet, Teams, Google Drive, and app-based phone systems Experience in marketing or communications role Experience in plumbing or building products is a plus Experience organizing and implementing new processes and procedures to improve efficiency Ability to understand, research, write, and deliver summaries on a range of business needs Pay Scale: $24/hr.-$26/hr. (depending on experience)This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.Benefits PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance Employee-only premium covered at 100%, and dependent premium covered at 50% Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance Pre-Tax Flex Spending Accounts: Health and/or Dependent Care 10.5 Paid Holidays per calendar year Community Involvement Volunteer Day 401K Plan, 100% match on employee's contribution, up to a maximum of 5% Employee discounts on Navien products LinkedIn Learning License Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership Work from Home Benefit - 50 days per calendar year About Navien, Inc. Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2018, Navien moved beyond the condensing market with the introduction of the NPN series non-condensing tankless water heater, and now is breaking into new markets, releasing products for the HVAC and water treatment categories.Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.Navien, Inc. is an Equal Opportunity Employer

RESPONSIBILITIES:Kforce has a client that is seeking a Senior Salesforce Administrator in Los Angeles, CA. The Senior Salesforce Administrator will own the CRM functional properties, as well as help develop, implement, and enhance the platform.Primary duties include: Managing system changes without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability Managing user access (MFA/SSO) including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Documenting all processes that impact/relate to Salesforce.com Delivering User Assistance, Training, Adoption, and Satisfaction Monitoring and delivering Data Quality, Migration, and Maintenance Monitoring and managing exception logs for back end system integration with SFDC Creating and maintaining reports and dashboards Manage Salesforce.com instances including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues Hands-on configuration of all new and existing Salesforce.com features including user management, security, custom objects/fields, page layouts, validation rules, workflows/Process Builders, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages Assist in understanding and resolving process bottlenecks, data issues, and inconsistencies towards operational efficiencies; Anticipate challenges and scale processes, technology, and team to support the growth of the business Participate in change management and deployment process Hands-on Data management - including exporting/importing data as appropriate, monitoring and managing exception logs for back end system integration with SFDC; Managing duplicate records; Identify, debug and develop improved data interfaces and integrations with other systemsREQUIREMENTS: BA/BS degree in Computer Science, Business Administration Engineering, Information Technology, or a related area or 8 years of relevant experience Certified or in progress of completing Salesforce.com Advanced Admin 5+ years of Salesforce.com advanced administration experience including experience with Data loader, IDE, Workbench, Ant, VS Code 5+ years of experience working in an Agile environment 4+ years of experience with managing Sales Cloud, Service Cloud, Communities, Marketing Cloud, etc. 3+ years of experience using SOQL, VF, Lightning Components, JIRA, and process flow tools 3+ years of experience building web-based UIs and Lightning UIs/Components 3+ years of experience utilizing HTML, JavaScript, and/or CSS Experience managing at least 2 deadline-driven projects simultaneously Ability to work on-call rotations The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for CRM/CCaaS AdministratorLocation: San Diego, CANo 3rd PartiesOnsite: Hybrid Must be Authorized to Work in USA, No sponsorshipCompensation: $89,100-$116,800 annual salary + bonus CRM/CCaaS Administrator:We are looking for a skilled CRM/CCaaS Administrator to support our renowned People Search division. This role will directly report to the Senior Director of Performance Marketing. Joining our team presents a unique opportunity for an ambitious individual ready to lead our largest business unit toward success.About Us:Our People Search division, part of our portfolio, is an award-winning web development team serving over one million customers nationwide. Our innovative technology connects, informs, and protects people both online and offline. Renowned for our cutting-edge solutions, our websites rank consistently among the top 500 in US traffic. Our products have garnered attention from esteemed platforms like the Discovery Channel, Mashable, Vice, and more.Position Summary:As a CRM/CCaaS Administrator, you will oversee the maintenance and expansion of our platform, collaborating with various stakeholders across the company. This role involves engaging with IT leadership to gather user requirements, define system functionality, and develop solutions on the TalkDesk platform and integrated systems.Requirements:Experience with TalkDesk or other CCaaS platforms.Minimum 3+ years of relevant CCaaS platform experience; TalkDesk Certifications are a plus.Proficiency in analyzing call center data, KPIs, and performance metrics.Track record of spearheading successful cross-functional initiatives.Prior experience implementing call center software platforms.Familiarity with LiveChat platforms and virtual agent integration.Comfortable with programming integrations and technical details.Experience with JSON, REST APIs, and automation using Talkdesk Studio.Well-versed in change management principles.Advanced Excel experience and familiarity with Google Suite are advantageous.Benefits:Competitive salary with a generous bonus package.100% company-paid health insurance (Medical, Dental, Vision) for all employees.Unlimited vacation, Paid Sick Leave, Paid Holidays, Paid Bereavement.Student Loan Repayment Program, 529 Education Savings Plan, Paid Parental Leave.Training/Education Reimbursement, Paid Parking, and 401k Plan with Company Match.Pet Insurance, Employee Referral Rewards, and moreABOUT KORE1Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

The primary focus of the Client Administrator is to provide technical support to Client Executives and to clients in maintaining Business Insurance insurance policies in accordance with the objectives and procedures outlined by the Business Insurance Procedures Manual and by the Director, Client Services.Essential Duties & ResponsibilitiesProcess paperwork for new and renewal business to include:Applications and other documents required for a submissionBindersCertificates of InsurancePoliciesInvoicesFinance AgreementsEndorsementsAuditsPerform account reconciliation.Review Loss Runs and Claim Status Reports. Order any missing loss runs or request updated loss runs as needed for marketing submission.Prepare Summary Of Insurance.Have good verbal and written communication skills for both client and internal communication.Maintain client files.File all documentation in ImageRight per regions filing guidelines.Manage Tasks within ImageRight.Participate in Errors & Omission audits.Establish and maintain positive and effective working relations with other Associates and clients.Education and/or ExperienceA bachelor's degree is required, or a minimum of 2 - 5 years industry experience showing increasing responsibility directly related to the performance of the above dutiesA good understanding of insurance terminology, the general functions of an insurance broker, and the various lines of Business Insurance insurance.Demonstrated ability to successfully perform the duties of an Insurance Associate if currently employed at Marsh & McLennan.Possess and maintain a valid unrestricted California Fire & Casualty Solicitors License.Currently hold or be in the process of obtaining an insurance designation with a willingness to pursue advanced insurance designations and continuing education.Proficiency with MS Office software (i.e., Word, Excel and Outlook).Prioritize tasks, and set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form.Strong attention to detail.Work Environment & Physical DemandsAbility to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.Work is performed in a typical interior office environment.The applicable hourly rate range for this role is $21.05 to $44.92.The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.#MMABI#LI-DNI

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.  People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.  View our Purpose, Inclusion and Citizenship Report. 1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. We’re proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. We’ll give you the support you need. Our team will be there every step of the way, providing: Comprehensive 6-month training including an experienced peer to help mentor you A wide support network that extends from your branch office to your region to the home office You’ll often work independently but will have a team of thousands backing you every step of the way Can you see yourself… Delivering exceptional personalized service to ensure clients feel understood and informed Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year Actively listen for situations in the clients' lives that may indicate a need for additional services Driving marketing activities such as planning and executing events You can also expect… A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions An inclusive environment where everyone’s different viewpoints are valued and help to achieve results. We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being Part-time Associates can earn certain benefits upon meeting minimum hour requirements Full-time Associates receive the following benefits: A compensation package that includes bonus potential, profit sharing, a 401k(US) and Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach. Paid time off including vacation, sick, holidays and personal days What characteristics would make you a successful BOA? • Ability to deepen and broaden client relationships • Ability to identify opportunities to create efficiency • Strong ability to work independently • Ability to manage multiple priorities in a deadline driven environment • Proficient in current and new office technology • Willingness to learn how financial services/markets work

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.  People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.  View our Purpose, Inclusion and Citizenship Report. 1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. We’re proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. We’ll give you the support you need. Our team will be there every step of the way, providing: Comprehensive 6-month training including an experienced peer to help mentor you A wide support network that extends from your branch office to your region to the home office You’ll often work independently but will have a team of thousands backing you every step of the way Can you see yourself… Delivering exceptional personalized service to ensure clients feel understood and informed Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year Actively listen for situations in the clients' lives that may indicate a need for additional services Driving marketing activities such as planning and executing events You can also expect… A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions An inclusive environment where everyone’s different viewpoints are valued and help to achieve results. We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being Full-time Associates receive the following benefits: A compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach. Paid time off including vacation, sick, holidays and personal days What characteristics would make you a successful BOA? • Ability to deepen and broaden client relationships • Ability to identify opportunities to create efficiency • Strong ability to work independently • Ability to manage multiple priorities in a deadline driven environment • Proficient in current and new office technology • Willingness to learn how financial services/markets work

Volt is immediately hiring for Sales Support Administrator.100% RemoteThe person hired for the position of Sales Support Administrator will focus on customized orthodontic solutions and will independently perform Sales administrative work under supervision for assigned region/territory by mail, telephone, or the internet at a fixed site. The individual utilizes active listening and communication skills to be able to understand internal and external customers in a consultative manner. The individual independently plans and manages time and resources for utilization of multiple systems while driving business needs while having the ability to coordinate internal and external resources in order to provide optimal customer service.Primary Responsibilities include but are not limited to the following: Data Entry into Corporate Databases Analyze Multi System Reports Determines appropriate Call to Action based on the customer type and need based on stage in sales cycle Communicate with Cross functional teams to expedite the needs of customers Collects and Sends customer facing Marketing Materials This is a full time opportunity. Hours: Monday-Friday, 7am - 4pm PTThe ideal candidate will have: Skillful use of computers and Microsoft Office Suite Salesforce.com literate Data entry experience Experience in customer service, sales and/or marketing Excellent written and verbal communication Bachelor's Degree preferred, Associate's Degree required Bilingual Language skills are desired (French) Pay Rate: $20.45Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 420126

Project Business AdvisorPosting DetailsPosting Details (Default Section)Posting Number:0601500Open Date:05/10/2024Position Title:Project Business AdvisorWorking Title:Department:Center for Business AdvancementWork Site:HEC-National City: 880 National City Blvd, National City, CA 91950FLSA:Non-ExemptPosition Type:Classified Bargaining/Staff (Permanent Contract)Months of Service:12 monthsFTE:1.0 (full-time)Hours Per Week:40Funding Source:Categorical/Project-FundedDistrict Values:Incumbents in District positions are expected to exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.Job Descriptionhttps://www.swccd.edu/administration/human-resources/job-descriptions/files/jobdescription_csea_project_businessadvisor.pdfResponsibilities:Under the (general) direction of the responsible administrator, develop and promote business activities in accordance with program goals and objectives and local economic development efforts; consult with potential and existing small business owners and provide assistance to business operations; perform a variety of responsible professional tasks in support of assigned area of responsibility. REPRESENTATIVE DUTIES: Consult with potential and existing business owners; assess and analyze business needs; assist in researching, planning and problem solving for starting or maintaining a business; assist in developing marketing plans. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing business expansion services; implement policies and procedures. Maintain positive and productive relationships with organizations, businesses, individual partners, and others contacted in performing assigned functions. Assist in coordinating, implementing and facilitating various community service courses, workshops, seminars and counseling events related to business topics including financing, legal requirements, marketing and other related issues; provide information and mentor individuals as appropriate. Maintain activities and performance to comply with funding contracts and program objectives. Accomplish counseling milestone objectives and maintain client progress portfolio according to established policy and procedures. In collaboration with management, evaluate and provide recommendations to strengthen client management system to effectively meet program goals. Perform related duties and responsibilities as required.Knowledge & Abilities:MUST HAVE KNOWLEDGE OF: Basic operations, services and activities of a business assistance program including financing alternatives.Methods and procedures used in starting or expanding a business.Principles and practices of program development and implementation.Principles and techniques of marketing including internet marketing and social networking.Principles and practices of adult learning and instruction.Methods and techniques of public speaking and presentation styles.Basic principles of effective supervision.Principles and procedures of record keeping and basic report preparation.Modern office procedures, methods and equipment including computers and related software.English usage spelling, grammar and punctuation.Pertinent Federal, State and local laws, codes and regulations governing small businesses.MUST HAVE ABILITY TO: Analyze situations accurately and develop an effective course of action in an individual counseling or group education setting.Provide guidance, technical assistance and direction to businesses.Effectively teach business management principles and strategies to adults and youth in a group setting.Create, analyze and modify business plans to meet client needs.Compile information and write reports, business correspondence, and procedural manuals.Work independently with limited supervision.Use sound judgment in recognizing scope of authority.Prioritize work to meet schedules and timelines.Adapt to changing technologies and learn functionality of new equipment and systems.Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.Communicate clearly and concisely, both orally and in writing, with individuals from diverse cultural, educational and socio-economic backgrounds.Establish and maintain effective working relationships with those contacted in the course of work.Education & Experience:Any combination equivalent to: a Bachelor's degree from an accredited college or university with major course work in business administration, public administration or a related field.ANDThree (3) years of increasingly responsible business management experience, that includes supervisory or counseling experience. Minimum Qualifications (Faculty and Academic Administrator Positions Only)Desired Qualifications:Experience working with a SBDC or economic development program; strong financial background and banking experience preferred.Licenses and Other Requirements:All District employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption.Working Conditions:Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; extensive public contact; possible exposure to dissatisfied individuals. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.Salary:Range 36, Steps 1-6, $6,998.66-$8,855.47. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.Salary Schedule:Classified Bargaining UnitWork Schedule:Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule may be adjusted to meet the needs of the department.Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro).Start Date:As soon as the successful candidate is identified and following the subsequent governing board approval.Initial Screening Deadline:All application materials must be received on-line at https://jobs.swccd.edu. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, May 24, 2024 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.Tentative Timeline (Subject to Amendments):| May 10-24, 2024 | Position advertised; District receives applications | May 24, 2024 | Initial screening deadline for guaranteed consideration. Position open until filled. | May 27-June 7, 2024 | Committee reviewing applications. | June 10-14, 2024 | Search Committee interviews candidates | July, 2024 | Employment start date pending Governing Board approval. Open Until FilledYesRequired Applicant Docs Cont'dSouthwestern College Online ApplicationSupplemental Application:Special Instructions to Applicants:Equivalency (Academic Faculty Positions Only)Equivalency (Academic Faculty Positions Only)" section to read as follows, "To teach classes at Southwestern Community College District, an applicant must have completed coursework that meets the California Community College's Chancellor's Office Minimum Qualifications for Faculty. In some cases, an applicant who does not possess the exact degree title(s) listed by the State may meet State requirements for equivalency. In this case, the District follows a process to determine equivalency. If this is the case, please complete the Supplemental Equivalency Application, for Academic Employment and upload this form with your online application.Foreign Degrees:Foreign degrees require an evaluation for United States equivalency from an agency having membership with the National Association of Credential Evaluation Services, Inc.Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying.For your convenience, here is a link to NACES (National Association of Credential Evaluation Services) membership list to assist you in complying with this requirement, https://www.naces.org/members. You may use any other certified transcript evaluation service at your disposal.Additional Information:A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619) 482-6395 or e-mail to [email protected] is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only.Candidates selected for employment with Southwestern Community College District must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.In addition to the above, for Faculty/Administrator positions (only), successful candidate must submit official (sealed) college transcripts confirming date degree conferred and/or a valid CA Community College Credential.Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.The Southwestern Community College District shall not discriminate against any person in employment or in any program affiliated with the District on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.Notice of Availability of the Annual Security Report - Southwestern College is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website at https://www.swccd.edu/student-support/college-police/public-information-and-resources/index.aspx.If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the SWC College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.The report contains information regarding campus security and personal safety including topics such as: crime prevention; public safety authority; crime reporting policies; programs to prevent dating violence, domestic violence, sexual assault, and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from the campus.This information is required by law and is provided by the SWC College Police Department.Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information about the DAAPP, including the Drug Free Environment and Drug Prevention Program Policy and Procedure and Biennial report can be found in the Health and Safety Section of the campus Consumer Information page (https://www.swccd.edu/student-support/health-services/personal-wellness-mental-health/drug-and-alcohol-abuse-prevention-program.aspx)Selection Procedure:A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.HR Contact Information:Southwestern Community CollegeHuman Resources (Bldg. 46B-150)900 Otay Lakes RoadChula Vista, CA 91910www.swccd.edu(619) 482-6395recblid qm704qrssf3ib6dg373avq9afjfhre