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Investment Manager Salary in Austin, TX

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General Manager
Sonesta Hotels International Corporation, Austin
Job Description Summary The General Manager (GM) is the onsite leader of the hotel and represents the company with all guests, clients, associates, and owners. The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Manage the direct sales activities of the hotel in partnership with the hotel's Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Director of Sales and partner with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel.Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Regularly sell hotel rooms through direct client contact.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition.In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.Enforce hotel standards, policies, and procedures are in place within the hotel departments.Act as "Manager on duty" as required.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Experience with Microsoft Office and Opera systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Project Manager
NOVO Construction, Inc., Austin
About NOVO ConstructionNOVO was founded in 2000 and began operations in Austin in 2012. In this market, we are called upon to manage fast-paced, high-end construction mainly in the technology, investment, and life-science sectors. As a Boutique GC, we are selective with the work we target so that each project we take on gets the attention and staff required for execution at the highest level.Some of the clients we work with:BoxDellIndeedInformaticaGoogleAppleOracleNokiaSplunkRokuNOVO Construction, Inc., a General Contractor is seeking a professional individual with excellent interpersonal, organizational, and communication skills to work as a Project Manager in Austin, TX.Roles & ResponsibilitiesTake part in Business Development (meals, entertainment, events, leisure, trips)Actively participate in preconstructionTake full ownership of the construction processTake full ownership of cost controlManage all communication between client, design team and subcontractorsWork with your team to manage all documents (RFI, Submittal, Change Orders)The Ideal Candidate will possess:Familiarity with construction process and technology required to build in this day and ageStrong communication skills onsite and with client/architect/landlordLoves to build stuff!Experience in interior tenant improvements or ground upEducation/Experience/Qualifications:Has qualified and relevant experience as a Project Manager or Project Engineer for a commercial general contractor for a few yearsAble to operate in a fast-paced working environment with minimal direction from Senior ManagementAble to effectively email, build schedules, read drawings & use platforms such as PlangridStrong verbal and written communication skills
Senior Technical Product Manager-AI
PayPal Inc., Austin
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:We are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences and we are seeking a highly motivated, self-starter Product Manager to join our Checkout AI team to help achieve this mission. This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants around the world by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience. This is a new role at PayPal, and as a technical product manager you will establish your vision, define the playbook and operating model, work closely in refining your roadmap and drive fast-paced experimental execution culture. We are looking for someone with passion to delight customers, who is obsessed about data, training loops and driving product roadmaps from data insights. This person has sharp problem-solving skills, and excellent collaboration and communication skills. This person has successfully launched and scaled AI products defining login experiences, data training strategy and understands best practices in data modeling and AI Products. To be successful the candidate needs to excel in a highly collaborative, cross-functional, values-driven environment. If you are a tenured AI product manager and a technologist at heart looking for your next opportunity to create real impact - Please submit your application below and lets chat!Job Description:As a Technical Product Manager of AI Checkout, your responsibilities will be:Build the next generation of AI driven shopping and checkout experiences at PayPal Drive product vision and create capabilities that add value to both merchants and consumers in bot driven conversational commerce. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.Collaborating cross functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for PayPal consumers globally.Evangelize, Communicate and Influence, by driving alignment on vision, roadmap, investment needs, risks and opportunities with large cross functional teams, leaders, including C-level executives.Develop experiments playbook so our models and teams are constantly learning and developing and evangelize a strong point of view on how to improve KPIs. Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).Run lean experiments to learn and develop and evangelize a strong point of view on how to improve KPIsDefine and develop closely with Data Science teams the core data products needed to power personalized experiences.Define and measure key performance indicators to evaluate and understand product value.Identifying new opportunities based on research, industry trends and best practices, driving innovation.Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.Success In This Role Requires:Technical and business acumen with Identity, Data Normalization, Data usage limitation and AI driven personalization product background are critical along with demonstrating experience in defining and driving transformation initiatives.Experience inspiring and mobilizing all levels of the organization with your product vision, data centric thinking and customer/developer passion.Being comfortable in navigating with ambiguity and establishing an iterative roadmap and experimentation culture. Defining the product and customer experience with high quality business requirements and user stories while managing scope of each product release and refining the technology architecture and scalability for the use case.Helping the teams move forward swiftly with rigor, speed and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical. Desired MBA or Masters in STEM fields4+ years of experience in AI Product Development 8+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 productsHighly skilled problem solving and technical skills. Demonstrate a tech savvy approach and loves to stay on top of industry trends.Excellent and effective interpersonal and communication skills (written, verbal and listening).Self-Starter which doesn't hesitate to proactively approach in order to learn fastSkilled at working with cross functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneouslyExperience in areas like e-commerce, checkout, payments and/or risk domain - a plusA 'can do' spirit combined with high energy and positive attitude.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$96900 to $234300Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Manager, Peer to Peer Payments
PayPal Inc., Austin
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:This is an exciting opportunity for individuals looking to own a fast growth segment of the global Peer to Peer business while working for an international brand true to a clear vision and purpose.Job Description:Meet our team:The Consumer Commercial team is a highly strategic team of general managers, visionaries, operators obsessed with driving growth! With a great balance of short term and long term levers, playing to win and managing daily P/L drivers, the team is a well rounded set of self starters placed at the center of driving consumer experiences for the PayPal customers globally. Your way to impact:You will oversee the P&L results and growth strategy, including key business drivers such as marketing, pricing, and risk management. You will collaborate closely with the product development team to craft a product strategy and roadmap, informed by customer needs, competitive insights, and commercial impact. Leading high-priority strategic initiatives, you will deliver tangible value to both our customers and the company. Your focus will be on expanding consumer growth globally by identifying and analyzing geographic trends, which will be integrated into our global Peer to Peer strategy and go-to-market plan.In your day to day you will:Work with the team on setting vision, growth objectives, and execution of those initiatives for Peer to Peer businessOwn the Peer to Peer P&L outcomes, including marketing outcomes, GTM, pricing optimization, and investment managementBe responsible for partnering with the product development team to drive the product strategy and roadmap based on customer needs, competitive trends and commercial impactAnalyze, quantify, and articulate trade-offs of product roadmap features with deep attention to detail and passion for creating delightful customer experiencesDrive growth internationally by identifying and analyzing customer, financial, and geographic trends and translating them into the global Peer to Peer strategy and planDefine key metrics and lead the execution of initiatives to improve those key metrics over timeWhat you need to bring:8-10 years in commercial roles at technology companies preferably, and familiarity with FinTech products and conceptsExperience in navigating complex organizations; start-up experience a plusDeep understanding of payments, fintech, peer to peer, relevant market trends and new products/technologiesStrategic and analytical thinking with an excellent ability to deal with complex topics and to use data to drive strategic objectives and prioritiesTrack record of delivering tangible results (proven experience delivering against a P&L is desirable)A BS/BA is required; MBA or MS preferredWe know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$82500 to $187990Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Sr. Product Manager - AI Checkout
PayPal Inc., Austin
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants around the world, developing instrumentation capabilities to assess product performance and working with partners to successfully integrate ML and AI into their Checkout experiences - In this role you will be responsible for driving and executing the instrumentation needed for monitoring the consumer experience and product performance, as well as the data loops that feed into the AI And ML driven personalization roadmap across PayPal's checkout experiences. This is a new role at PayPal, and as a technical product manager you will establish your vision, define the playbook and operating model, work closely in refining your roadmap and drive fast-paced experimental execution culture. We are looking for someone with passion to delight customers, that is obsessed about data, training loops and driving product roadmaps from data insights, that has sharp problem-solving skills and excellent collaboration and communication skills. This person has successfully launched and scaled AI products defining training strategies and instrumentation capabilities and understands best practices in data insights. To be successful the candidate needs to excel in a highly collaborative, cross-functional, values-driven environment. If you are a tenured data driven product manager and a technologist at heart looking for your next opportunity to create real impact - Please submit your application below and lets chat!Job Description:Technical Product Management, AI Checkout Training Loops & Instrumentation, your responsibilities will be to:Build the instrumentation and personalization training loops across PayPal's checkout experiences at PayPal working cross functionally to deliver personal consumer journeys with PayPal, no matter what the consumer is buying on what site, or which PayPal product they are using. Drive product vision and create capabilities that feed contextual data into our AI and ML models. Collaborating cross functionally in defining the training loops and requirements across different products, implementing instrumentation and reporting on performance and opportunity.Evangelize, Communicate and Influence, with data driven insights to gain alignment on vision, roadmap, investment needs, risks and opportunities with large cross functional teams.Execute instrumentation with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams) to deliver on product instrumentation, product insights and experience personalization.Develop experiments playbook so our models and teams are constantly learning and developing and evangelize a strong point of view on how to improve KPIs.Define and measure key performance indicators to evaluate and understand product value.Identifying new opportunities based on data, research, industry trends and best practices, driving innovation.Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.Success In This Role Requires:Technical and business acumen with instrumentation and data loops and ML/AI product background are critical along with demonstrating experience in defining and driving transformation initiatives.Experience inspiring and mobilizing all levels of the organization with your product vision, data centric thinking and customer/developer passion.Being comfortable in navigating with ambiguity and establishing an iterative roadmap and experimentation culture. Defining the product and customer experience with high quality business requirements and user stories while managing scope of each product release and refining the technology architecture and scalability for the use case.Helping the teams move forward swiftly with rigor, speed and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical. Desired MBA or Masters in STEM fields3+ years of experience in AI/ML and Instrumentation Development 7+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 productsHighly skilled problem solving and technical skills. Demonstrate a tech savvy approach and loves to stay on top of industry trends.Excellent and effective interpersonal and communication skills (written, verbal and listening).Self-Starter which doesn't hesitate to proactively approach in order to learn fastSkilled at working with cross functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously.Experience in areas like e-commerce, checkout, payments and/or risk domain - a plusA 'can do' spirit combined with high energy and positive attitude.Additional Job Description:Subsidiary:PayPalTravel Percent:0Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.
Associate Product Manager
Paritas Recruitment, Austin
We are working with a fast-growing, global Energy Research firm who are seeking an Regional Product Manager to join their Austin based team.The successful applicant will join their Software Solutions team who are building the global investment analytics platform for the energy transition. It is a seamlessly integrated suite of software products allowing our users to value and benchmark any asset or portfolio, under any business model and market scenario, anywhere in the world.You will be responsible for the ownership of the whole software suite, running the launch of their software in the U.S, and working with the modelling team to roll it out.A good understanding of energy markets is required. A proven track record of successfully managing large complex projects or products that require significant cross-functional coordination is also desired.Apply today to find out more on this excellent opportunity!
Sr. Customer Success Manager (Military Veterans Encouraged to Apply)
Amazon, Austin, TX, US
DESCRIPTIONThe Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Vendors on the Amazon Store, ensuring Vendor satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Vendors; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Vendors to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Vendors experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Vendor business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth:- Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve the end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit impacted Vendors.- Analyze data and trends to identify, action, and/or influence long term to maximize potential for your assigned portfolio of Vendors.- Act as a strategic and influential partner for your Vendors. Proactively seek out new opportunities for customers and Vendors. Create tailored solutions and recommendations where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach.- Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Vendors to find joint areas of opportunity that drive customer success with Amazon.- Possess the ability to manage and deliver against complex account goals where strategy is not always defined. Make tradeoffs between short term customer needs and long term strategic investment.- Implement and track metrics to record the success and quality of your portfolio of Vendors. Use these metrics to guide your work and uncover hidden areas of opportunity.Vendor Relationship Management:- Build effective working relationships with your Vendors; be a trusted advisor and a business advocate.- Deliver timely, accurate, and professional operational support to all Vendors in your portfolio within a specified service level.- Drive optimal program satisfaction and Customer Success Manager satisfaction.- Liaise with other partner teams and coordinate cross-functionally to resolve Vendor issues and questions quickly, and with high quality.- Play a “consultant” role with oversight of key strategic activities that are underway for the Vendor. Follow up, escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a large customer set.- Educate Vendors on how to drive incremental growth on Amazon through frequent education on tools, policies, products, and programs. Maintain in-depth knowledge in these areas to keep Vendors informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence:- Act as a thought leader in defining success criteria and understand business needs of Vendors in an ever-changing business environment.- Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.- Assist with the definition and design of tools, standard operating procedures, and processes of Vendor services.- Identify, quantify, and define feature enhancements and new products to improve Amazon products based on customer feedback, data analysis, and feature gaps with competitive products.- Aggregate themes and data to advocate as the voice of the Vendor with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.- Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:- Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Vendor(s) in your weekly call.- Educating a new contact at your Vendor on how to better leverage Amazon tools and systems.- Deep diving and resolving an item buyability issue that was surfaced by your Vendor.- Following up with internal Amazon teams who you are dependent on to deliver tasks for your Vendor(s).- Meeting with your Retail Category Manager to understand Category strategy and discuss your Vendor’s role in their strategy.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Vendors services in one of five major categories: (1) A designated Sr. Customer Success Manager(2) Strategic business advice (3) Support (4) Operational execution(5) Programs, Pilots, Betas, and Advanced Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Manager supporting Vendors within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Vendors supported by this role may span numerous Brands, end Customer segments, and product categories.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Santa Monica, CA, USABASIC QUALIFICATIONS- Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.- Education: Bachelor's degree- Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.- Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.- Communication: Excellent verbal and written communication.- Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.- Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.- Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the normPREFERRED QUALIFICATIONS- E-Commerce experience.- Retail experience.- Strong attention to detail with a proven ability to effectively manage multiple projects and priorities in an ambiguous, fast-paced/deadline-driven environment.- Able to root cause issues and identify scalable solutions to address. - Experience with partnering cross functionally to drive results including continuous improvement initiatives. (process improvement techniques such as Kaizen, Lean Manufacturing, Six Sigma, PDCA, DMAIC)- 4+ years’ experience in account management, marketing, buying, or customer success delivery in related industries like retail, telecom, technology or hospitality. - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Excel, Microsoft OneNote, and Microsoft SharePoint.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Program Manager II
BC Forward, Austin
Program Manager IIBCforward is currently seeking a highly motivated Program Manager II / RemotePosition Title: Program Manager IILocation: RemoteAnticipated Start Date: 05/06Expected Duration: 8+ month(s)Job Type: ContractRate: $55-$60Role and ResponsibilitiesMedia Ratings Council (MRC) Accreditation Audit Program Manager Contractor Background The Media Ratings Council (MRC) is an independent, non-profit organization that audits and accredits market research and audience rating measurement to ensure validity, reliability, and effectiveness. Clients largest advertisers rely on MRC's independent verification of their media investment, making MRC accreditation crucial for maintaining trust. Clients has held MRC accreditation for its first-party (1P) and third-party (3P) metrics since 2018. MRC Audit is vital for Clients brand safety and advertiser spend retention, making it an ongoing priority for the company. Role and Responsibilities Manage end-to-end audit processes for first-party (1P) and third-party (3P) metrics. Proactively plan, execute, and remediate audits with internal and external stakeholders. Audit Planning: Align scope with auditors Identify audit Points of Contact (PoCs) from all relevant organizations within the company Communicate requirements and timelines to PoCs Create and maintain program planning and management artifacts such as GANTT charts, internal tasks, playbooks, etc. Update audit runbook using insights from previous audits Audit Execution: Coordinate tasks between external auditors and internal PoCs Provide necessary documentation Conduct weekly status meetings with auditors and internal PoCs Provide progress updates to Clients leadership Remediation: Review auditor reports Address areas of non-compliance Create and execute remediation plans Manage internal remediation process Provide evidence to auditors Continuously improve program efficiency and meet audit SLAs Run awareness programs Track program progress and publish weekly status reports Ensure audit quality across all cross-functional teamsDay to Day Role:Manage end-to-end audit processes for first-party (1P) and third-party (3P) metrics. Proactively plan, execute, and remediate audits with internal and external stakeholders.Required: Strong communication skills Collaboration abilities Management experience in governance programs Leadership qualities Data-driven and results-oriented mindset Ability to influence without authority Preferred: Technical familiarity with end-to-end metric creation for digital advertising campaigns SQL knowledge for data analysis Prior audit experienceBenefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221831 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationAustin, TX (Onsite)Job TypeFinanceExperienceNot SpecifiedDate Posted04/26/2024
Field Marketing Manager
SEON, Austin
The Field Marketing team at SEON is a lean but mighty crew motivated to build brand awareness and create business opportunities for our sales team. They operate closely alongside the industry event calendar of decision-makers in our core ICP (iGaming, Fintechs, FinServ, Retail) and help deliver bespoke events for our customers and prospects.This position plays a critical role in executing our revenue goals and helping SEON dominate the fraud-fighting space. Our next Field Marketing Manager, based in Austin, TX, will work alongside our Global Field Marketing Manager, and our Field Marketing Specialist in the UK. As well as work alongside the Regional Marketing Director to support the full regional plan. What you'll do:Coordinate, plan and execute our North American Field Marketing strategy across trade shows, hosted dinners, webinars and partner eventsOwn end-to-end delivery of events from venue selection, contract negotiation and logistics to lead tracking, sales follow-up and post-event evaluationWork collaboratively with your Marketing colleagues globally to develop integrated campaigns to support event promotion, drive on-site meetings and optimize Field investment Track and manage budgets and performance, and be accountable for the regional MQL, SQL, Opp and Pipeline goalsWork closely with our Sales Leaders to ensure an aligned strategy, including identifying and targeting focus accounts, event lead follow-up and driving quality pipeline Partner with Product Marketing to ensure up-to-date, event-specific asset creation, market intelligence and industry trends are shared with Sales What you will bring:5+ years of experience in a field/event marketing role, having owned & led execution on tradeshows, hosted events, and reporting Superior project management skills and strong will to impact results at a fast-growing tech start-up, leaving no detail left behindAbility to manage budgets, vendors, and onsite personnel at eventsStrong collaboration and stakeholder management skills; comfortable interacting with senior management, finance, compliance, marketing ops, sales enablement and other teams needed to support field marketing initiativesCapable of traveling for onsite event management in North America (15% annual travel)Experience with Hubspot Who you are:Detail-oriented and extremely organized enough to be able to run with things quicklyAn excellent problem-solver with the ability to adapt to a fast-paced and changing environmentA team player who wants to make a difference in a fast-paced growing organization What we offer:Competitive salary packageHybrid work model100% Employer paid benefits for employee + dependentsAn opportunity to immediately impact a smart, growing, multi-cultural teamGenerous Annual leaveExcellent Benefits including matching 401kPaid Maternity and Enhanced paternal leaveAccess to continuous development tools & a strong coaching cultureWhat's next:Sounds good? Great, we can't wait to hear from you. Want to learn more about what it's like to work at SEON first? ???? Here you goAbout SEONThe SEON journey has been unstoppable. Seven years in, we have grown from 2 to 250+ SEON Fraud Fighters, across Budapest, London, Austin, Berlin and Jakarta. We are on a mission to create a Fraud-Free World. We raised a record-breaking segment Series B in April 2022, and we were featured in TechCrunch as the largest B round for Hungary and are now recognized as the World's quickest-growing fraud prevention company. We are proud to continue to grow at pace, both in terms of helping the best online businesses and democratizing fraud-fighting!
Global Sales Analytics Manager
Meta, Austin
As an Analytics Manager at Meta, you will help shape the future of the experiences we build for billions of people and hundreds of millions of businesses, creators, and partners around the world.You will apply your people leadership, project management, analytical, and technical skills, creativity, and product intuition to one of the largest data sets in the world. You will collaborate on a wide array of product and business problems with a diverse set of cross-functional partners across Sales, Partnerships, Marketing, Product, Engineering, Research, Data Engineering, Finance and others. You will influence sales strategy and investment decisions with data, be focused on impact, and lead and grow a high-performing team. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.About the role:Sales & Product leadership: You will use data to understand the business and product ecosystem, quantify new opportunities, identify upcoming challenges, and shape product development to bring value to people, businesses, and Meta. You will help develop strategy and support leadership in prioritizing what to build and setting goals for execution.Analytics: You will guide product teams using data and insights. You will focus on developing hypotheses and employ a diverse toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence leaders using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.People leadership: You will inspire, lead and grow a world-class team of data scientists and data science leaders. Global Sales Analytics Manager Responsibilities: Drive analytics projects end-to-end in partnership with teams from Sales, Partnerships, Engineering, Data Engineering, Product Management and across the Analytics community to inform, influence, support, and execute sales strategy and investment decisions.Inspire, lead, and grow a team of data analysts and manager(s) to fulfill our longer term vision.Actively influences the design of the strategy and shaping of the roadmap within this scope. Generate and use team insights to set and prioritize longer term goals.Develop understanding of complex distributed systems and sub-components, as well as broader industry challenges, to identify present and future risks and opportunities.Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches.Grow analytics expertise around you, upskilling your team, engineers, and others, to increase overall team impact. Minimum Qualifications:A minimum of 7 years of work experience (3+ years with a Ph.D.) in applied quantitative field5+ years of experience in a team leadership roleExperience communicating both in low-level technical details as well as high-level strategiesBS degree in a quantitative discipline (e.g., statistics, operations research, econometrics, computer science, engineering), or BS/MS in a quantitative discipline with equivalent working experienceExperience in cross-functional partnership among teams of Sales, Partnerships, Engineering, Data Engineering, PMTrack-record driving business roadmap and execution Preferred Qualifications:Master's or Ph.D. degree in Mathematics, Statistics, Computer Science, Engineering, Economics, or another quantitative field.Proven track record of leading high-performing analytics teams.7+ years of experience doing quantitative analysis, statistical modeling or machine learning in the experimentation spaceExperience with people management through layers About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].