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Service Delivery Driver Salary in Atlanta, GA

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Armed Driver Guard
Loomis Armored US, LLC, Atlanta
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Job Description As an Armored Driver Guard, you work with your team to ensure the safe and secure pickup and delivery of cash, coin, and valuables. Responsibilities • Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations • Service ATMs and Smart Safes • Service customer stops, including delivering customer change orders and picking up deposits. • Load/unload vehicle cargo including multiple bags and boxes of coins • Count items, record, and sign for cargo items • Other duties as assigned by management Requirements • At least 21 years of age • At least a 3 year driving record • Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examiners • A valid firearms permit or ability to pass applicable firearms requirements may be required **Loomis will pay for security and firearms qualifications, licensing and permitting. Working Conditions • Full-time schedule potentially consisting of an average 40 to 50 hours/week, with minimum of 5 days during a 6-day period. Occasional weekend work • Approximately 90-95 percent of work performed in air-conditioned vehicle within individual compartments (front and rear) Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: • Vacation and Sick Time (PTO) as well as Paid Holidays • Health & Dental Insurance • Vision Insurance • 401(k) Plan • Basic Life Insurance Plan • Voluntary Life Insurance Plan • Flexible Spending and Health Savings Account • Dependent Care Account • Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Delivery Driver (DOT)
MORSCO SUPPLY LLC, Atlanta
Who We AreWorking at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/Delivery DriverIMPACT YOU MAKE:As a Delivery Driver, you will be empowered to safely transport materials to keep our communities safe by ensuring customers receive the materials they need to provide clean water and heating/cooling.This is a local delivery role only (be home every night!) Specific duties include:• Applying knowledge of commercial driving regulations (DOT regulations)• Verifying all loads to ensure accurate customer deliveries• Properly load and unload the materials from the truck, and maintain inventory control• Operating a vehicle with a combined vehicle weight of 10,001 - 26,000 lbs• Driving in various conditions, including urban and construction settingsMost importantly, you will deliver high quality customer service and professionalism!WHAT YOU NEED TO SUCCEED:• 21 years of age or older• Must have and maintain valid Class C driver's license• Have and maintain a clean driving recordWHAT YOU CAN LEARN OR DEVELOP ON THE JOB:• Knowledge of DOT regulations• Product knowledge for assigned business line• Skills and knowledge to advance your career into leadership or sales opportunities.Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.Related experience may include: Local Delivery Driver, Short Haul Driver, Supplies Driver, Hot Shot Driver, DOT Regulated Driver, Class B CDL DriverRelated Service Occupational Codes may include but are not limited to 12B, 12C, 12G, 12H, 12K, 12M, 12N, 12P, 12Q, 12R, 12T, 12W, 12Y, 1345, 1371, 13B, 13F, 13M, 140K, 140L, 14E, 14G, 14P, 14T, 1812, 1833, 1869, 19D, 19K, 1W011, 1W031, 1W051, 1W071, 1W091, 1W0X1, 2F000, 2F011, 2F031, 2F051, 2F071, 2F091, 2F0X1, 2T100, 2T111, 2T131, 2T151, 2T171, 2T191, 2T1X1, 2T211, 2T231, 2T251, 2T271, 2T291, 2T2X1, 2T311, 2T311A, 2T311C, 2T331, 2T331A, 2T331C, 2T351, 2T351A, 2T351C, 2T371, 2T3X1, 2W011, 2W031, 2W051, 2W071, 2W091, 2W0X1, 2W211, 2W231, 2W251, 2W271, 2W291, 2W2X1, 3531, 3533, 3534, 3536, 3E211, 3E231, 3E251, 3E271, 3E290, 3E2X1, 411A, 6074, 64C, 74D, 880A, 881A, 882A, 88H, 88L, 88M, 88N, 89A, 89B, 913A, 914A, 915A, 915E, 919A, 91A, 91B, 91C, 91D, 91E, 91F, 91H, 91J, 91L, 91M, 91P, 91S, 91X, 91Z, 923A, 92F, 92L, 92M, 92R, 92W, 948B, 948D, 948E, 94A, 94D, 94E, 94H, 94M, 94P, 94R, 94S, 94T, 94W, 94Y, 94Z, B06A, B08A, DC, EO, GM, MK, SKFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 50 pounds frequently throughout the day, sitting and standing for extended periods. Kneeling, squatting, climbing, and walkingOperation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
CDL-A Driver - Atlanta, GA
United Natural Foods Inc, Atlanta
CDL A Driver Position$28.50/hrJob Overview:Deliver palletized products to corporate and independent retail stores in various states across the state and country.Job Responsibilities and Accountabilities: Ensure compliance with company procedures as outlined in UNFI. Drivers' Handbook and Federal Motor Carrier Safety Regulations (DOT). Perform required vehicle safety inspections before, during and after dispatch. Comply with federal hours of service requirements. Correctly execute daily log and trip report. Immediately report all accidents involving company equipment to appropriate manager. Comply with Federal and State mandated traffic laws and established company safety procedures. Maintain basic familiarity and compliance with FMCS regulations. Maintain schedule of deliveries per dispatch instructions. Job Requirements:As a Delivery Driver, you must have solid understanding of receiving and shipping functions and display good time management, computer, and math skills. It is also important that you have excellent written and verbal communication skills. Our successful drivers require specific certifications, knowledge, and experience as outlined below: Valid medical card as prescribed by the Federal Motor Carrier Administration and a valid state specific Commercial Driver's License (Class A and CDL Drivers require respective licensing) Ability to pass a written exam and road test Basic knowledge of Department of Transportation (DOT) law and mandates and understanding of UNFI's safety standards Must be at least 21 years of ageAll qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Client Partner, Financial Services
Slalom, LLC, Atlanta
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.Slalom Atlanta is seeking a dynamic, outcome-focused Client Partnerto make a local impact and grow our Financial Services client portfolio. What You'll Do Slalom Atlanta seeks an experienced Financial Services leader to join its growing practice and help define and grow our presence in the Financial Services space. We're looking for a Client Partner who has experience building and managing a Financial Services book of business, is a coach and leader of people, and has expertise in Financial Services. This leader will drive the overall growth of the Financial Services business through a combination of business development, relationship management, industry expertise, oversight of delivery work, and consultant and overall thought leadership. At Slalom, Client Partners are closely engaged with their clients. They understand their client's strategies and objectives, environment, and industry. Our Client Partners proactively identify opportunities to help clients meet their objectives and to address obstacles and constraints by leveraging Slalom services and offerings. They are highly aware of the delivery work in which Slalom is engaged and work with the team to drive excellent delivery, and as a leader in the market, they ensure we exemplify Slalom's core values in our delivery and interactions with clients, recruits, and the overall market.Drive Results- Exhibit a relentless drive to realize goals and deliver excellent outcomes across complex engagements. Develop and execute effective sales strategies to drive business growth, expand market share, and meet or exceed revenue targets. Respond to critical escalated issues, understand priorities, and drive alignment across teams. Maintain oversight of work and deliverables to ensure client value. Provide Industry Leadership and Expertise- Demonstrate a deep understanding of trends and value drivers in Financial Services (across various Financial Services verticals), existing and emerging technology environments, and opportunities for transformation. Contribute to the Slalom brand, and knowledge capital, participate in key industry marketing efforts, and link current trends to an Atlanta-based market strategy.Bring other Slalom consultants along to learn about the industry and support client discussions as our local Financial Services expert. Develop and Manage Financial Services Accounts- Lead development of client-centric account strategies and Go to Market plans. Understand and contribute to our Financial Services business's financial health and P&L, from a revenue and utilization goals perspective. Drive $10+ million in annual revenue at priority clients in Financial Services. This is in collaboration with practices, key alliances, and other Slalom markets. Manage business and market development activities to generate sales pipeline. Relationship Management- Effectively connect and drive meaningful dialog with a CXO and VP level audience while engaging at all levels of an organization within Financial Services. Inspire trust and address client's priorities with speed and effectiveness. Self starter who can work effectively with a team in the areas of client relationship building and managing customer satisfaction. What You'll Bring 10+ years of Financial Services leadership experience within consulting and client management/leadership experience, ideally within a formal management/technology consulting environment The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management and team/people management all in a single role Experience within the Fintech Issuer, Provider and Service Provider space, as well Retail and Consumer Banking experience is preferred Creative solutions to the most complex challenges affecting Financial Services clients Well developed and transferable relationships within the Atlanta Financial Services industry Atlanta-based network within various Financial Services segments and clients Understanding of traditional Front, Middle and Back-office processes, tech, and operations Prior experience collaborating with strategic partners, with a focus on AWS, Salesforce, Google, Microsoft, Snowflake, Databricks, etc. to develop client solutions is preferred Demonstrated experience delivering high-impact consulting services, previous P&L and direct revenue responsibilities, and thought leadership Consistent track record of client and employee satisfaction Experience rallying teams, building community, and helping grow and expand a client portfolio The desire to work with a truly dynamic and exciting team, with a willingness to "roll-up your sleeves" to get things done Self-directed and motivated to continuously improve processes to exceed expectations and help promote a best-in-class organizationAbout UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. #LI-BS9
Guest Services (Front Desk) Supervisor
Sonesta Hotels International Corporation, Atlanta
Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Operations Manager with the accounting and human resources functions of the Front Office. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions.Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information.Responsible for the supervision of the security of cash, credit card transactions, and guest information.Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Supervise the daily execution of the shop by ensuring each is stocked and maintained in an orderly and appealing manner.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s).Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.Regularly sell hotel rooms through direct client contact.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.Two years of previous hotel experience required.Previous background from the full service hotel industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Experience with Microsoft Office and Opera systems required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $19.00 - $21.00 Base pay offered may vary depending on various factors, included but not not limited to job related knowledge, skills, and job specific/overall experience. Go Beyond @SonestaHotels Who we areWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission : To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Senior Manager - Client Services - Manufacturing
Infosys Limited, Atlanta
Senior Director - Sales in Retail, CPG, LogisticsSenior Manager - Client Services Remote - Anywhere within the US Business travel required. Infosys BPM is seeking to hire a Senior Manager - Client Services (Senior Director) to manage and expand the footprint in large named accounts. The Senior Manager - Client Services (Senior Director) is responsible for all client interfaces within the assigned account base of named accounts. The domain focus for this role is BPO within Retail, CPG and Logistics. maintaining a certain footprint of business while networking and expanding the business footprint across different lines of business to introduce our project outsourcing services and bid on potential expansion business with the same account.Role Description:• Client relationship management and business development: manage client relationships, build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.• Navigate account to identify varied kinds of deals; form and lead pursuit teams, recommend and understand client drivers and competitors to this deal.• Interface with client on expectations develops account plan, review and follow it.• Drive MSA/SOWs/Payments (AR), resolve delivery escalations and complaintsRequired Experience:• Significant business development and account management experience.• Track record of interacting and building relationships with CXO level client contact.• Experience in navigating large multinational client accounts.• Understanding of sales cycle, key influencers, budget cycles and client's bid process.• Hands-on experience with proposal creation and leading proposal presentations.• Ability to collaborate with internal cross functional teams for support.• Strong leadership, interpersonal, communication and presentation skills.• Wide variety of BPO, Management Consulting and Business Consulting engagement experience.Basic Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• 14+ years of experience, with strong sales/relationship management/account management experience.Preferred Qualifications:• Experience selling in BPM Outsourcing business modelKnowledge of Retail, Consumer Product Goods and Logistics industry trends and insights• Good understanding of industry specific business issues and drivers• Experience with creating and driving alliances and partnerships with vendors.• Global Delivery Model experience• Experience managing large multi-location consulting engagement teams.• Track record as an Account Manager in a rapidly growing client relationshipNote: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.Work Model:This role is a remote - anywhere within the US, with the option to work from the local office when not at a client site. This role requires business travel to be onsite at the client's office as necessary.About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June 2023.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, based on its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National OriginInfosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Customer Service Support Specialist
Wheels, Atlanta
Job Description:General ResponsibilitiesProvides administrative and operational support to Account Managers. The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. These requests are addressed via interaction with other operating departments and through the utilization of CARE (Web based Customer Relationship Management (CRM) Tool) and FleetWeb.Enter customer requests in CRM tool and follow them through to completionAssist in managing open CRM requests to ensure cases and associated tasks remain current and do not go overdueRespond back to customers on follow up communications related to non-strategic matters as instructed by teamFollow up with customers on requirements to fulfill requests initiated by internal departmentsProcess customer driven driver/vehicle data changes to include but not limited to:Associated license and title state changesLicense and title requestsAssociated transportation requests with moving active vehicles to a new location or in and out of storage locationsAssociated divert requests with redirecting on order vehicles to a new locationMass driver/vehicle uploadsEnrollment of maintenance only vehiclesVehicle termination requestsAssist with the follow up with internal operational groups and drivers as instructed. on:Track customer and internal metricsAssist with answering overflow customer telephone calls during peak call timesCreate new reports and generate recurring reporting in support of customer requestsCreate/Update/Maintain Customer Profiles as instructedAssist with customer hierarchy structure changes that impact customer reporting, billing, permissions, pool naming conventions, etc.Process maintenance agreement changesProcess Maintenance Document requests (i.e. maintenance coupon books)Process Used Vehicle Fair Market Value (FMV) Quote requests via automated systemScan and index documents as requiredEscalate issues that impact service deliveryDisplay a positive and professional attitude at all timesMandatory RequirementsAssociate Degree preferred or equivalent work experienceFleet Management Industry experience a plusOne to two years of previous Customer Service ExperiencePreferred RequirementsAptitude for customer service and a high degree of professionalismDiplomacy, tact and grace under pressure when working through urgent customer issuesOutstanding verbal and written communications skillsTime management skills along with excellent attention to detailAbility to be flexible and adapt quickly in a fast-paced environmentTeam player with strong collaborative skillsEnergetic and pro-active: a driven, self-starter who can work independently and as part of a teamProficient in Microsoft Word, Excel, Power Point and Outlook (Required)Proficient in mail mergeAbility to cross reference spreadsheets/worksheets within Excel (i.e. vlookup)EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Local Class A CDL Driver - Lubricants
The McPherson Companies, Atlanta
The McPherson CompaniesGeneral Summary:The primary responsibility of the Lubes Delivery Agent is to provide our customers with uninterrupted supply of products by delivering products in a safe and timely manner. The Lubes Delivery Agent is also responsible ensuring compliance with DOT regulations.Why McPherson? Local delivery and home EVERY night $5,000 sign on bonus Competitive compensation with overtime pay Comprehensive benefit package Incentive opportunitiesAbout the Company:McPherson Oil is a full-service petroleum products and services company that provides our customers with quality products and services. We have been achieving this mission for over forty years. McPherson Oil continues to be chosen by suppliers, customers and employees for their openness, honesty, and integrity in the petroleum business. We have a strong background of providing leadership in the petroleum distribution business which has provided a solid foundation for us to continue delivering quality products and services to our customers for many years to come.We believe to be successful we need the right people. We seek people who strive for excellence and eagerly explore new ideas and challenges. If you want to be a change agent, lead the team, and drive success, McPherson Oil is the place for you. We need employees who embody our values of commitment to excellence, family, honesty, teamwork, and execution.We offer not just at CAREER, but a place to hang your hat and call HOME.Primary Responsibilities and Duties: Work with Dispatch person to assure uninterruptible supply for our customers in a timely and safe manner Deliver lubricant products, either in bulk form or package, to customers throughout the greater metro area. Load and unload product in and out of the truck, in a manner compliant with company policy and state and federal regulations. Drive vehicles to and from designated locations. Deliver products by following instructions from management and the instructions on the delivery ticket. Some warehouse responsibilities include moving materials, stacking products, and assisting with inventory. Operate a vehicle on and off customer sites in a manner compliant with company policy and procedure and compliant with DOT. Perform customer deliveries & other related truck movements as required. Maintain electronic logbook to state and federal regulations. Take samples of products, as required by management. Daily monitoring of vehicle's fluid levels as well as tire pressure to ensure good safety and preventative maintenance practices. Maintain contact with dispatcher as needed to receive updated delivery instructions. Perform roadside assistance as needed, such as changing tires. Use safety equipment such as fire extinguisher and spill kit, as necessary. Re-packaging products within company guidelines to meet customers' needs, as necessary. Prepare, complete and submit, in a timely manner, the paperwork required by MOP. Engage in proper loading, unloading and flushing procedures. Deliver the product in a courteous, professional manner. Flush and clean tanker after deliveries as required by company policy. Communicate with all Operations Personnel, Dispatchers, Fleet Maintenance Manager and assist them as required. Maintain and operate a vehicle in compliance with DOT requirements and maintain a clean and safe vehicle. Help maintain a clean and safe facility. Responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor.Position Requirements: CDL Class A license with Tanker endorsements. Minimum of 3 years commercial driving experience. Minimum high school diploma or equivalent. Must be at least 21 years old. Knowledge of general area in which product will be delivered. Legible handwriting. Ability to read and speak English sufficiently to converse with the general public and to understand traffic signs, to make entries on reports and records. Possession of a current Medical Examiner's certificate. Knowledge of procedures to secure cargo in or on a commercial vehicle.Position Competencies: Ability to work in a fast-paced environment while performing multiple duties/tasks. Ability to work independently as well as with a team. Demonstrate a professional and positive attitude during all internal and external customer interactions. Effectively represents the company and responsive to the needs of internal and external customers. Proven ability to complete position responsibilities within the timeframe allotted. Self-driven and motivated individual. Detail-oriented with a high level of accuracy. Working knowledge of technology with a handheld device. Ability to work with a sense of efficiently. Produces a caliber of work consistent with departmental operating standards. Ability to follow company safety and quality procedures and guidelines consistently.Working Environment: The work of this position is performed in both inside and outside environments in heat/cold, wet/humid, and dry/arid conditions. The position requires the ability to lift, push, and pull up to 75 lbs. Frequent bending, stooping, and climbing is required. In this position, associates may be exposed to hazardous materials, vapors, fumes, and extreme weather conditions. Proper PPE is provided for employees working in these conditions.The job description of the Lubes Delivery Agent is not inclusive and is subject to changes, additions, and deletions as determined by the supervisor.The McPherson Companies, Inc. is an Equal Opportunity Employer – M/F/Vets/Disabled.PI239184769
Sr. Service Delivery Manager
Logicalis, Atlanta
Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus
Guest Service Agent
Sonesta Hotels International Corporation, Atlanta
Job Description Summary Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.