Delivery Manager Salary in Atlanta, GA

Job Description About Bose You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello". It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.About the Role The Bose Enterprise Technology Global Operations Services Delivery Manager role is senior leadership position responsible for all levels of Vendor Performance Management for the strategic suppliers who provide managed IT Technology services to our customers. A strong technically savvy Operations leader that can manage external service providers and internal Bose central Operations teams. Owns and directs ITSM planning, strategy, and budget management across 20+ global office locations. Collaborate with Bose business process owners and key decision makers across Global Business Operations, Human Resources, Workplace Services, and other functions to ensure delivery of a frictionless customer experience for every engagement.This role is responsible for leading large or multiple technology delivery and operations teams in the delivery of critical digital technology strategy, deployment, and operational support for a subset of the Bose global technology landscape. The manager will have multiple teams of Bose contractors in any of the geographies where Bose operates and will maintain a financial budget in support of the technology under their management.Specific Responsibilities:Key responsibilities include delivering an exceptional customer service experience for every customer engagement with a strong focus on first contact resolution, all levels of Service Level Management, Incident & Dispute Management, Contract Compliance & Deliverables, Contract Changes & Amendments, and Invoice Management for our 2 strategic Managed Services Partners. Has responsibility for program leadership and governance, chairing Weekly and Monthly Service Delivery Committee for proactive performance management.The Global Operations Service Delivery Manager is accountable for Operational Service Management Assurance, ensures receipt of deliverables and obligations as defined in the managed services agreement, initiates Change Requests for continuous improvement and Service Level Resets, validates and approves monthly SLA report, and validates accuracy of invoices (e.g. Performance credits) for the assigned program.About You Required Competencies:• Strong Customer Service management skills and the ability to develop, mentor, motivate, and evaluate Customer Operations Staff to provide high levels of service, professionalism, and efficiency.• Superior time and task management ability and judgement to accurately assess business priorities.• Expert knowledge of ITIL processes for incident, change and problem management.• Strong knowledge of the varying business units, how they interact with one another, and what systems are utilized.• Demonstrated broad technical knowledge and problem-solving abilities.• Exceptional listening, communication (written and spoken), data storytelling and presentation skills with an ability to gain buy-in, influence and build rapport with partners of diverse cultures and levels of expertise.• Change agent who excels at change management, is organized, detailed, and able to grasp and apply new concepts quickly and relay/implement within the team.• Accountability - embraces a strong drive for results, relentless pursuit of quality deliverables with a sense of urgency and attention to detail.• Complexity management in broad organizations with competing priorities.Experience Requirements:• 5+ years in a senior leadership focusing on implementing and managing on ITIL best practices.• 10+ years designing, managing, and / or continuously core IT Service Management processes (Incident, Problem, Change)• Experience using ITSM or Atlassian platforms to manage ITSM / Knowledge with strong operational experience.• Demonstrated ability to implement mature ITSM practices in a fast-paced transformational organization.• Experience conducting trend and root cause analysis and developing action plans, policies, and procedures to avoid future issues.• Management of global, multi-vendor IT projects.• Demonstrated ability to develop strong alliances with those outside of your immediate organization.• Excellent communication and interpersonal skills including the ability to work effectively with technical and non-technical staff.• Demonstrated success partnering with other business leaders to develop a vision and strategy for digital business technology.Education/Certification Requirements:• Bachelor's degree in information technology, Computer Science, or related field.• ITIL and digital certification (Expert or Master preferred).• Continuous Learning: Demonstrated commitment to staying updated on emerging trends and technologies in vendor management.*Please note that this role is hybrid. Hybrid at Bose requires a minimum of three in-person days in your assigned office location.Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.If you believe you need a reasonable accommodation, please send a note to [email protected]#LI-JW1Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Job Description About Bose You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello". It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.About the Role The Bose Enterprise Technology Services Delivery Manager role is senior leadership position responsible for all levels of Vendor Performance Management for the strategic suppliers who provide managed IT Technology services to our customers. Key responsibilities include Service Level Management Issue & Dispute Management, Contract Compliance & Deliverables, Contract Changes & Amendments, and Invoice Management. The role chairs Weekly and Monthly Service Delivery Committee for proactive performance management.This role is responsible for leading large or multiple technology delivery and operations teams in the delivery of critical digital technology strategy, deployment, and operational support for a subset of the Bose global technology landscape. The manager will have multiple teams of Bose employees and contractors in any of the geographies where Bose operates and will maintain a financial budget in support of the technology under their management.The Service Delivery Manager is accountable for Operational Service Management Assurance, ensures receipt of deliverables and obligations as defined in the managed services agreement, initiates Change Requests for continuous improvement and Service Level Resets, validates and approves monthly SLA report, and validates accuracy of invoices (e.g. Performance credits) for the assigned program.Specific Responsibilities:The Service Delivery Manager for Cloud Solutions is responsible for enabling Bose business strategies by empowering our cloud community with the services, capabilities, governance, and knowledge needed to catalyze digital transformation. The role delivers services for the entire Bose AWS tenant & cloud ecosystem to build and maintain the Cloud Foundation for Bose. The team will drive Cloud Maturity and Modernization through templates, services, and solutions that enable a self-sustainable core cloud ecosystem aligned to industry best practices. In addition, the SDM-Cloud will partner with our cloud solutions Managed Service Partner to manage and optimize the Cloud Infrastructure for IT by continuously and proactively assessing and improving the cost, performance, security, and resiliency of the environment.Required Competencies:• Exceptional interpersonal skills with a proven track record of delivering measurable results.• Deep understanding of the IT and application landscape, including interdependencies with business processes.• Exceptional listening, communication (written and spoken), data storytelling and presentation skills with an ability to gain buy-in, influence and build rapport with partners of diverse cultures and levels of expertise.• Change agent who excels at change management, is organized, detailed, and able to grasp and apply new concepts quickly and relay/implement within the team.• Strong financial acumen with experience managing large Opex and Capex budgets.• Accountability for quality deliverables with urgency and attention to detail.• Complexity management in broad organizations with competing priorities.• Considers differences in perspective and experiences of people.• Builds strong engineering and software skills within the team, identifying talent gaps and ensuring future team composition aligns with business strategy.About You Experience Requirements:• 10+ years in enterprise technology implementation and operational support. Collaboration with leading vendors (AWS, Microsoft, TCS, eInfochips, Accenture).• Proven experience managing a global team of employees and contractors to develop and deploy global designs and standards across multiple information technology domains.• Demonstrated experience to develop capabilities through coaching, mentoring, and driving high engagement across engineers located in several countries across North America, Europe, and Asia.• Demonstrated success in shaping digital business technology vision through effective partnership with other business leaders.• Experience with Agile and SAFE scaled agile methodology solution delivery experience, leading high-impact and visible projects dedicated to delivering best-in-class service to business.Education/Certification Requirements:• Bachelor's or master's degree with relevant experience• Continuous Learning: Demonstrated commitment to staying updated on emerging trends and technologies in cloud computing.• Certification in cloud platforms, i.e., AWS Certified Cloud Practitioner - Foundational, Solutions Architect Associate or Professional, Agile and Business certifications a plus.*** This role is hybrid. Hybrid at Bose requires a minimum of three in-person days in your assigned office location.Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.If you believe you need a reasonable accommodation, please send a note to [email protected] is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

his is a temporary position 4-month assignment based out of the Atlanta Office.The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization. Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative to achieve racial justice, equality, and an inclusive society.LDF’s litigation, policy advocacy, organizing, and public education programs in the substantive areas of criminal justice, economic justice, education and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system.As of March 7, 2022, LDF transitioned to a hybrid work environment. Any candidate selected for this position should be prepared to work in the office location assigned at least two days per week.The NAACP Legal Defense and Educational Fund, Inc. (LDF) seeks an experienced Facilities and Office Services Manager. This position will report to the Director of Facilities and the Director of Operations.This position is deemed essential and requires in-office presence five days a week during regular business hours and outside business hours in special circumstances as assigned.Responsibilities may include:Assure optimal functioning of all building systems;Serve as the direct point of contact, supervision of all building contractors and maintenance personnel;Serve as the receptionist for the Atlanta office in a professional, efficient, and welcoming manner;Serve as main POC for IT-related issues in the office and liaise with Netology and LDF’s IT leaders appropriately;Answer, screen, and forward all incoming calls to the appropriate person and ensure phone calls are redirected accordingly;Assist with employee-related events;Oversee procedures, standards and timing of work performed by contractors and maintenance personnel;Plan, budget, and schedule facility maintenance and modifications;Team leader/oversight for all ATL office security measures;Serve as Safety Officer for ATL office and staff and POC for all office-related safety measures and accountability;Interface with building management company and appropriate managers, directors, and employees;Manage security access system including programming access and running reports;Manage vendor accounts and generate reports as deemed necessary;Receive and process all incoming invoices in LDF’s Accounts Payable system dailySupport storage efforts and off-site storage facility;Handle communication to employees regarding fire drills, and any other building activities;Conduct emergency, safety, and security training to employees and new hires;New hire office/workstation set up and conduct the onboarding meetings;Create and update Standard Operating Procedures (SOPs) for day-to-day operations for the Atlanta officeResponsible for HVAC including monitoring of system, responding to alarms, making service calls, setting up monthly, quarterly, and seasonal maintenance checkups;Responsible for coordination of all aspects of building shutdowns;Responsible for working with building personnel to arrange for repairs and work orders;Responsible for all conference room setup, supplies, cleanup, and general appearance;Coordination with staff for lobby guest lists for large meetings/conferences;Responsible for scheduling of exterminator for office maintenance;Responsible for office moves and setup;Responsible for general office upkeep, cleaning schedules, touch up paint, order replacement equipment and appearance;Troubleshoot equipment issues such as copiers.Arrange for repairs e.g. electricians, locksmiths, copy technician;Responsible for creating supply and UPS accounts for new employees and orienting them;Responsible for mailroom (shipping and receiving);Responsible for messenger services/deliveries using LDF control procedures, signing for deliveries/packages.Sorting/Distribution of mail/preparing and mailing of mass mailings.Post office runs for certified mail, and special deliveries;Responsible for the postage meter; the filling and ordering supplies for mailings; special projects required by management.Responsible for the ordering of office, pantry, paper, and janitorial.Responsible for photo copiers, copying, scanning, making booklets, and document management using quality control.Responsible for calling for service for equipment repairs.Other duties as assigned.Qualifications include:Bachelor’s Degree, preferred field of study: Facilities Management5 or more years of Experience in Facilities Management for an office or similar settingKnowledge in Information Technology including hardware and software set-up and troubleshooting;Excellent communications skills;Excellent organizational skills;Ability to lift 80 lbs.;Excellent interpersonal skills;Ability to multitask, establish priorities, and meet deadlines.This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and LDF may exercise its employment-at-will rights at any time.Please note that LDF requires all employees to be fully vaccinated, including a booster shot against COVID-19 as a condition of employment. Accordingly, successful candidates must be fully vaccinated, including the booster shot against COVID-19, and submit proof of vaccination prior to the commencement of employment unless they qualify for a reasonable accommodation for bona fide medical or religious reasons.LDF offers a rich platform of benefits including medical (Empire), dental (Cigna), vision (NVA), flexible spending accounts (Flex Facts), transit/commuter plan, life insurance, AD&D, voluntary life & AD&D (UNUM), AFLAC, Employee Assistance Plan, and Health Advocate. As well as the many healthcare benefits, LDF offers a 403b plan with employer match, and a robust vacation, sick, and personal time program to ensure employees have a health work-life balance.

Job Title Manager, Service Delivery Job Description Summary Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Pay: $125,000Schedule: Monday-Friday (8:00am-5:00pm).Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives.Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing.Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.Respond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA's).Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation, as required.Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans.Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.Collect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectives.Hire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staff.Thoroughly familiar with the management contract and all requirements contained therein.Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required. IMPORTANT EDUCATION Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required. IMPORTANT EXPERIENCE A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required.Experience in leasing, construction, engineering and all facets of property operation and building management preferred.Experience with critical system environments desired.Experience in the development and implementation of programs to drive out cost inefficiencies preferred.CMMS/Work Order Management experience preferred. ADDITIONAL ELIGIBILITY QUALIFICATIONS Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications preferred.Ability to read and understand construction specifications and blueprints.Proficient in understanding management agreements and contract language.Excellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint)Strong discipline of financial management including financial tracking, budgeting and forecasting.Knowledge of Financial Systems (Yardi a plus).Skilled in Building Management Systems maintenance and monitoring.#INDCWS C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Job ID: 496177CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.Position Overview CRH is implementing SAP S/4 HANA Private Cloud and as part of the implementation, CRH is searching for a talented SAP S/4 Technical Delivery Manager.This position will provide technical expertise on both the software and architecture including but not limited to managing custom RICEFW deliverables, managing basis and security as well as change management as needed for the implementation. You will play a key role in promoting enterprise standards in these areas.The ideal candidate will have extensive experience and knowledge in SAP S/4 HANA, including Fiori components, BTP and other related SAP components.Key Responsibilities (Essential Duties and Functions) Providing technical expertise and advice on SAP architecture and making recommendations to improve performance. Drives technical design for SAP system landscape in alignment with project requirements. Directs on solutions for: network connectivity, security set up, data conversion, data migration and validation. Define and promote SAP technical standards and strategies. Manage technical architecture analysis, design, build, test and deploy for Development, Execution, Operations & Infrastructure Architecture. Works closely with SAP and SI to ensure optimal systems design for the SAP enterprise. Making recommendations on strategic direction and roadmap for the use and implementation of SAP applications, as well as integrated third-party systems. Coordinates regular meetings with SAP SDMs for RISE, BTP and Success Factors and includes SI/AMS resources as appropriate. Advise on technical approach for all systems integrating to SAP, whilst also conducting due diligence and business assessments. Understanding of SAP's product strategy and roadmap, including positioning of S/4 HANA and enabling tools and complementary technologies. Oversees SAP change requests and supporting documentation to ensure compliance to SOX requirements. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education/ Experience Work Experience: 15+ working experience in SAP Technical/Architect Roles Education: Bachelor's/University Degree or equivalent experience Knowledge/ Skill Requirements Experience with SAP Basis, ABAP, Fiori, Security, BTP. Knowledge of SAP S/4 Enterprise Cloud Services and RISE. 15+ years of experience in designing and implementing SAP technical solutions to align technology with business needs. Extensive experience and in-depth knowledge of: systems integration methodology and design (SAP to SAP and SAP to non-SAP applications) data migration strategies application architecture Experience with 3rd Party system integrations for SD, MDM, procurement, and reporting (Salesforce, Informatica, Coupa, Apex, etc.) Experience with prioritizing individual and group tasks to meet conflicting demands. Experience supervising contract personal. Strong analytical and problem-solving skills. Demonstrated ability to operate and adapt in an ever-changing environment to changing requirements and priorities. Customer Service mind set. Strong time management skills and the ability to multi-task. Experience in managing customer expectations and building relationships. Excellent verbal and written communication skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to communicate with others by telephone and in person Able to utilize a computer for word processing, email communication, and preparation of documents and presentations. May require sitting for extended periods of time Work Environment Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet The position may require travel up to 25% The position may require work outside of normal business hours The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 16, 2024 Nearest Major Market: Atlanta Job Segment: Data Conversion, Cloud, SAP, Developer, Testing, Data, Technology

Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus

Job ID: 496177CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.Position Overview CRH is implementing SAP S/4 HANA Private Cloud and as part of the implementation, CRH is searching for a talented SAP S/4 Technical Delivery Manager.This position will provide technical expertise on both the software and architecture including but not limited to managing custom RICEFW deliverables, managing basis and security as well as change management as needed for the implementation. You will play a key role in promoting enterprise standards in these areas.The ideal candidate will have extensive experience and knowledge in SAP S/4 HANA, including Fiori components, BTP and other related SAP components. Key Responsibilities (Essential Duties and Functions) Providing technical expertise and advice on SAP architecture and making recommendations to improve performance. Drives technical design for SAP system landscape in alignment with project requirements. Directs on solutions for: network connectivity, security set up, data conversion, data migration and validation. Define and promote SAP technical standards and strategies. Manage technical architecture analysis, design, build, test and deploy for Development, Execution, Operations & Infrastructure Architecture. Works closely with SAP and SI to ensure optimal systems design for the SAP enterprise. Making recommendations on strategic direction and roadmap for the use and implementation of SAP applications, as well as integrated third-party systems. Coordinates regular meetings with SAP SDMs for RISE, BTP and Success Factors and includes SI/AMS resources as appropriate. Advise on technical approach for all systems integrating to SAP, whilst also conducting due diligence and business assessments. Understanding of SAP's product strategy and roadmap, including positioning of S/4 HANA and enabling tools and complementary technologies. Oversees SAP change requests and supporting documentation to ensure compliance to SOX requirements. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/ Experience Work Experience: 15+ working experience in SAP Technical/Architect Roles Education: Bachelor's/University Degree or equivalent experience Knowledge/ Skill Requirements Experience with SAP Basis, ABAP, Fiori, Security, BTP. Knowledge of SAP S/4 Enterprise Cloud Services and RISE. 15+ years of experience in designing and implementing SAP technical solutions to align technology with business needs. Extensive experience and in-depth knowledge of: systems integration methodology and design (SAP to SAP and SAP to non-SAP applications) data migration strategies application architecture Experience with 3rd Party system integrations for SD, MDM, procurement, and reporting (Salesforce, Informatica, Coupa, Apex, etc.) Experience with prioritizing individual and group tasks to meet conflicting demands. Experience supervising contract personal. Strong analytical and problem-solving skills. Demonstrated ability to operate and adapt in an ever-changing environment to changing requirements and priorities. Customer Service mind set. Strong time management skills and the ability to multi-task. Experience in managing customer expectations and building relationships. Excellent verbal and written communication skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to communicate with others by telephone and in person Able to utilize a computer for word processing, email communication, and preparation of documents and presentations. May require sitting for extended periods of time Work Environment Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet The position may require travel up to 25% The position may require work outside of normal business hours The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .

MANAGER, ANALYTICS Atlanta, GAHybridTHE RUNDOWN Playfly Sports is looking for a Manager, Analytics to join our team in Atlanta, GA. The Analytics Manger will be responsible for optimizing data flows and systems that drive company-wide reporting and analyses. The Analytics Manager will improve reporting systems to support strategic and financial initiatives across the entire business, presenting dashboards that will inform decision-making on a variety of subjects including ticketing, sales, contract profitability, customer segmentation, and marketing strategies. The Analytics Manager will also work to ensure data analysis and dashboards are used by on-site leadership. In addition to leading Playfly Aspire's internal analytics team and developing any junior analysts, the Analytics Manager will also manage selected revenue generating projects, such as lead scoring, lead generation, list cleaning, market feasibility analyses, and pricing and packaging workshops. WHAT YOU'LL ACCOMPLISH Keep all "how to" documents pertaining to the Analytics department up to date Manage and train any incoming junior analytics staff Optimize the company's data flows and systems Own the weekly sales reporting of each FRMC, including the development/data streaming/maintenance/delivery of the client-facing Performance Analytics Report (PAR) On-board all new clients/properties/leaders to Playfly Aspire's internal sales and root data tracking systems Manage Playfly Aspire Group's active and historical contracts database and work with the business development team to classify contract types Manage the company's annual financial projection process Develop and maintain dashboards/other reporting tools used to support HQ personnel Design sales consultant performance leaderboards for Playfly Aspire sales teams Develop and maintain customer analytics dashboards to analyze purchasing behavior for each client property Manage access to and presentation of Playfly Aspire Group's dashboard suite on Tableau Perform a range of ad-hoc analyses for HQ and FRMC personnel in support of key business initiatives Assist Playfly Aspire Group's training department by analyzing sales and call databases Utilizing all internal data sources present quarterly KPI reports to Playfly Aspire Group's leadership team and make recommendations for strategic direction changes Project lead for lead scoring, lead generation, list cleaning/de-duping, yield management/pricing analysis workshops and market feasibility studies Assist Playfly Aspire business development team in analyzing proposed contract models and projected net profits based on past actuals and forecasted expenses and sales volumes Other job-related duties as assigned WHAT YOU'LL BRING Bachelor's Degree required, preferably in finance, economics, statistics, information systems, computer science, or a related field Master's Degree in a quantitative or business field preferred 2 years of experience in a Data Analyst, or similar, role Mastery of MS Excel (VBA experience preferred) 2+ years of experience with a Business Intelligence/Visualization Tool (Tableau preferred) 1 year of experience working with large data sets and relational tables (SQL preferred) 1 year of client management experience Experience with a data science toolkit (Python, R, etc.) Experience within CRM systems and working with sales data a plus Extensive experience working with dashboard development and data visualization Strong technical, quantitative, and creative problem-solving skills Understanding of regression, modeling, and financial forecasting Comfortable and agile in large data set and relational tables environments Comfortable working in a fast-paced environment Ability to succeed working either alone or leading a small team of junior analysts Self-motivated and capable of managing and appropriately prioritizing a variety of requests while successfully delivering on weekly tasks Excellent communication and interpersonal skills Experience assisting non-technical staff with software and data presentation techniques Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential and feel valued and supported Comfort presenting to senior leadership on company-wide calls/meetings Ability to articulate complex business findings into easy-to-understand concepts TRAVEL, LIFTING, PHYSICAL REQUIREMENTS The work is typically performed in an adequately lighted and climate-controlled office environment The work is sedentary in nature Walking, standing, bending and carrying of light office items is required. Occasional travel, less than 5% WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America's largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Act as the main point of contact for the Atlanta office Serve as the direct point of contact, supervision of all building contractors and maintenance personnelAct as the Receptionist for incoming guests & employeesEnsure that conference rooms are clean and tidy for when employees are in office Serve as main POC for IT-related issues in the officeAnswer, screen, and forward all incoming calls to the appropriate person and ensure phone calls are redirectedOversee procedures, standards and timing of work performed by contractors and maintenance personnelPlan, budget, and schedule facility maintenance and modifications Serve as Safety Officer for ATL office and staff and POC for all office-related safety measures Interface with building management company and appropriate managers, directors, and employeesManage security access system including programming access and running reportsManage vendor accounts and generate reports as deemed necessaryReceive and process all incoming invoices in Accounts Payable system daily Support storage efforts and off-site storage facilityHandle communication to employees regarding fire drills, and any other building activitiesConduct emergency, safety, and security training to employees and new hiresNew hire office/workstation set up and conduct the on boarding meetingsResponsible for HVAC including monitoring of system, responding to alarms, making service calls, setting up monthly, quarterly, and seasonal maintenance checkupsResponsible for coordination of all aspects of building shutdownsResponsible for working with building personnel to arrange for repairs and work ordersResponsible for general office upkeep, cleaning schedules, touch up paint, order replacement equipment and appearanceTroubleshoot equipment issues such as copiersArrange for repairs - e.g. electricians, locksmiths, copy technicianResponsible for creating supply and UPS accounts for new employees and orienting themResponsible for mail room (shipping and receiving)Responsible for messenger services/deliveries using control procedures, signing for deliveries/packagesSorting/Distribution of mail/preparing and mailing of mass mailingsPost office runs for certified mail, and special deliveriesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Completed Bachelors Degree is preferred3-5 years of Facilities and/or Office Management experienceAble to work independently and autonomously Excellent written & verbal communication skillsStrongly proficient using Microsoft Office (Outlook, Word, Excel, Teams, PowerPoint)Ability to lift up to 30-50+ lbsAble to work on-site Monday to Friday in AtlantaAble to commit to a 4 month contract assignmentMust be vaccinated against COVID-19

RESPONSIBILITIES:Kforce has a client in Atlanta, GA that is seeking a Delivery Manager who will utilize Agile principles, however familiar with waterfall to know when to merge the two together if needed. Responsibilities: Working through testing cycles with Quality Assurance Team Support and create plans for Pilots/Implementation to push code to customers Change Management: Strategy, Organization, Measure, Improve, Motivate, TeamworkREQUIREMENTS: Ability to understand or design project workflow strategy to coordinate and lead cross-functional teams Experience to work on refinement, and prioritization of capabilities/requirements with product managers and engineering Can build a project roadmap and or a project plan to identify, and drive resolution of project risks and issues Ability to manage activities across internal and external teams this also would include vendor management Effective and collaborative sommunication skillsWorking knowledge of the following: Jira and Jira Align Excel Smartsheet+ Experience Cloud Migration The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.