Accounting Support Specialist Salary in Alabama, USA

Requisition:202400052STitle:Specialist IV - System Analyst and System SupportFLSA status:Non-ExemptHiring Salary:This position is a pay grade 09. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.Occupational Category:Technical/Para-ProfessionalDepartment:Financial AidDivision:Division of Enrollment SuccessOpen Date:02/12/2024Open Until Filled:YesEducational and Experience Requirement:Bachelor's degree in Computer Science, Business, Mathematics, Statistics, Management Information Systems, or a related field. Courses in Computer Science would be helpful. Two years related work experience or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.Nature & Purpose of Position:Performs highly advanced specialist duties for the Financial Aid Department.Primary Responsibilities:Performs highly advanced specialist duties. Assists the System Analyst and Solution Support area in the analysis of office automation needs for the Financial Aid office. Conducts system investigations including troubleshooting, cleaning data and repairing database objects associated with Ellucian Banner, National Student Loan Data System, Common Origination & Disbursement, ELMSelect and other third-party software as necessary. Responds to information requests. Collects, reconciles, and maintains complex data. Develops, implements, and defines the processes necessary to refresh or otherwise maintain sets of data for testing and development purposes, converting data and systems, and automating processes when necessary. Conducts research for preparation and dissemination of information. Prepares, reviews, revises and distributes documents and correspondence. Serves on committees as needed. Designs, Implements and maintains Structured Query Language (SQL) queries and rules to automate Financial Aid programs. Researches, interprets, and communicates Federal and State regulations as needed for implementation and upgrading software and processes. Prepares weekly, monthly, and annual reports for administrative decisions and federal requirements. Performs other related duties as assigned.Other Specifications:Requires detailed knowledge of university infrastructure, policies and procedures. Requires thorough knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement.Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.Full Time Part Time:Full TimeQuicklink:https://shsu.peopleadmin.com/postings/38139EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.Annual Security and Fire Safety Report

Posting Details Position Information Position Number007281Position TitlePayroll Specialist - 007281DivisionFinance and AdministrationDepartment172400 - Payroll AccountingMinimum QualificationsBachelor’s degree in a related field from an accredited institution as approved and accepted by the University of South Alabama. An equivalent combination of education and experience may be considered.Excellent computer skills and proficiency in Microsoft Excel are required.Preferred QualificationsPayroll experience is preferred.Job Description SummaryThe University of South Alabama’s Payroll department is seeking to hire a Payroll Specialist. Interested candidates should apply to be considered. Essential Functions These are the job duties required of the position.Essential FunctionsCalculates and remits wage garnishments, child support and tax levy deductions.Calculates and enters deductions for health, life and vision insurance.Uses Banner to enter personnel actions forms to include appointments, salary chances, labor changes, terminations, etc.Reviews web time entry time sheets for exempt employees to ensure leave and time policies are followed.Audits transactions in the Kronos timekeeping system to ensure work is performed accurately and timely and follows hospital and campus policies.Provides back up and assistance for processing student classification personnel action forms.Provides back up and assistance for processes all tax annuity forms for Healthcare Authority employees.Provides backup and assistance for calculating pay outs for terminating and resigning campus employees.Provides backup and assistance for processing monthly faculty personnel action forms during high volume times.Provides backup on auditing, entering, and checking timesheets and applying personnel policies relating to time and attendance.Researches stale dated checks for those that need to be reported to the state as unclaimed property.Tracks and monitors leave taken for campus employees under the Family Medical Leave Act and Families First Coronavirus Response Act.Communicates with employees by telephone and in person concerning wages, taxes and deductions and explains gross to net variances.Prepares and analyzes reports in Microsoft Excel.Covers other areas of responsibility during absences.Ensures confidentiality of employee information.Regular and prompt attendance.Ability to work schedule as defined and overtime as required, which may include holidays.Related duties as required. Posting Information Number of Vacancies1Position End Date (if temporary)Job Open Date04/06/2024Job Close DateOpen Until FilledYesSpecial Instructions to ApplicantsWorking DaysMonday - FridayWorking Hours8:00 a.m. - 5:00 p.m.Job LocationMain CampusFull-time or Part-TimeFull TimeRegular or TemporaryRegularSupplemental QuestionsRequired fields are indicated with an asterisk (*). * Are you at least 18 years of age? YesNo * Do you have a legal right to work in the United States? YesNo * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status? YesNo * What is the highest level of education you have completed? Less than High SchoolHigh School Diploma or equivalentAssociates DegreeBachelors Degree (or will obtain within 6 months)Masters Degree (or will obtain within 6 months)Terminal Degree (or will obtain within 6 months) * How many years of related experience do you have? Less than 1 yearBetween 1 - 3 yearsBetween 3 - 5 yearsBetween 5 - 7 yearsMore than 7 years * How did you hear about this position? USA websiteLinkedInZip RecruiterIndeedHigherEd JobsAlabama Career Center / Alabama WorksFacebookWord of mouthOtherApplicant Documents Required DocumentsOptional DocumentsResumeCover LetterThe University of South Alabama is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Assistant Vice President, Human Resources/Finance and Administration.EO/AA Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.Annual Security and Fire Safety ReportThe University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.PI239202478

Advanced Systems Design is seeking an IT Support Specialist for our client located in Montgomery, AL. This position is onsite in Montgomery, AL and requires in-person availability starting day 1. Job Overview:This position will serve as the Alabama Crossroads IT Support and User Acceptance Tester (UAT) for the State Agency Model (SAM) Crossroads Consortium project.The SAM project is a four-state (Alabama, Rhode Island, Virginia, West Virginia) USDA /FNS initiative.It will work closely with the Women, Infants, and Children (WIC) program on the Crossroads system and ensure the software vendor is providing the desired functionality in the delivered product.A solid work history as well as proven experience in the use of SQL server development tools and assisting WIC program staff with business software planning, guiding and directing good software practices, conducting quality assurance and unit testing, and ensuring positive software testing results are required.This position also documents and researches problems and assists in their resolution.Required Qualifications:Minimum four years of experience in Applications Development and Support to include programming/systems analysis experience and SQL experience.The candidate must understand and interpret software requirements and know the process transformation of business rules into detailed documentation and validate through Crossroads system functionality.This individual must be able to learn current software systems tools and technologies as they relate to the WIC Crossroads project.The successful candidate must have the ability to understand system requirements and assist with documentation including detailed design and program specifications using the MS Office Suite.Work on multiple programs/systems as a project team member.Considered a subject matter expert for a single program/system.May coach more junior staff.Ability to write ad-hoc queries (complex and simple) using MS SQL Server tools for data research and data update validation.Ability to conduct quality assurance testing for completed tasks and unit acceptance testing for system changes, as well as, review and analyze test results for accuracy.Ability to develop or modify software utilities and programs using VB.NET or C#.NET to support the WIC program.Ability to write complex SQL Server reports for data validation and WIC program use.Create, execute, and revise software test plans, procedures, and scenarios as needed.Troubleshoot Crossroads user-reported issues, determine solutions for resolving, develop appropriate documentation, and report issues to vendors as needed.Ability to understand and document business requirements for requested changes, as well as, review and interpret vendor documentation for accuracy.Ability to communicate well with all levels of staff. Good communication skills and attention to detail are essential to this position.Good organization skills and the ability to work on deadlines are a must.Ability to work independently and as a valued team member.Preferred Qualifications:Knowledge of and experience with the Women, Infants, and Children (WIC) programSome knowledge and experience with automated defect tracking and testing toolsThe ability to assist with troubleshooting and resolving problems using Software Quality Assurance processes and standardsIn addition, the ability to work independently to generate SQL queries for research, create SQL Server Reports, and conduct quality assurance and unit testingEducation:Minimum Bachelor’s degree from an accredited four-year college or university in Computer Science, Math, Information Technology, or a related field, including 2 courses in programming.Advanced Systems Design, Inc. is:A leading Information Technology provider for Federal, State & Local government agencies.A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers.A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988. Applicants who have a signed offer of employment or contractor agreement are subject to:the pre-employment testing protocol:background investigationdrug screeningOur Employees:Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United StatesAre eligible for wide-ranging benefits and perks, including but not limited to:Comprehensive Health Insurance with PPO and HDHP/HSA optionsDental InsuranceVision InsuranceShort/Long-Term DisabilityGroup Life Insurance - Company PaidVoluntary Life Insurance401(k) Plan with Employer MatchPaid Time Off (Vacation/Sick)Holiday Pay - Company Paid Federal HolidaysTuition AssistanceProfessional Certification Incentive PlanEmployee Referral PlanTechnology ExposureFor additional information regarding Advanced Systems Design, please check out our WEBSITE  or click HERE for all current job openings.Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Powered by JazzHRAdvanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.PI239403384

Sun Outdoors Orange Beach (PAN) Orange Beach, AL, US Regular Full Time $14 per hour OVERVIEW The Food & Beverage Support Specialist works in a support role for our full-service restaurant operations. Their responsibilities include greeting, seating and saying farewell to our guests; ensuring the restaurant is clean, organized, and stocked, and maintaining the overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical and crucial supporting functions to the F&B team that keeps our operations teams and our guests set up for success.JOB DUTIES Greets guests, takes orders, and serves offerings in accordance with established standards. Demonstrates knowledge of menu and offerings, including dietary and allergen guidelines. Operates cash register and receives payments via cash and credit. Accurately counts and provides change for guest, when applicable. Sets up & breaks down even and resort functions. Monitors the open dining sections for empty and cleaned tables. Assists with to go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact. Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed. Clears and cleans tables, as well as restocks clean utensils, plates, food, and condiments throughout shifts. Provides friendly, quality, and genuine hospitality to each guest. Assists with delivering food or drinks to guests in a timely manner. Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment. Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils. Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming. May break down boxes and assist with vendor deliveries as needed. Performs shift opening/closing/side work duties as assigned. Other duties as assigned. REQUIREMENTS High School Diploma or GED (Preferred) 6 months previous serving experience Basic math skills Innate desire to provide the very best guest experience Excellent guest service and verbal communication skills Ability to present a professional resort image, including cleanliness and appearance standards REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Get paid daily with DailyPay Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 129288 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeNearest Major Market: Daphne Nearest Secondary Market: Fairhope Job Segment: Cashier, Food Service, Kitchen, Hospitality, Operations

Sun Outdoors Orange Beach (PAN) Orange Beach, AL, US Regular Part Time $14 per hour OVERVIEWThe Food & Beverage Support Specialist works in a support role for our full-service restaurant operations. Their responsibilities include greeting, seating and saying farewell to our guests; ensuring the restaurant is clean, organized, and stocked, and maintaining the overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical and crucial supporting functions to the F&B team that keeps our operations teams and our guests set up for success.JOB DUTIESGreets guests upon their entrance; escorts guests to tables, engages in friendly conversation as guests are seated, presents menus, and expedites servers to newly seated customers; provides gratitude and friendly parting remarks as guests leave.Monitors the open dining sections for empty and cleaned tables.Assists with to go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact.Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed.Clears and cleans tables, as well as restocks utensils, plates, food, and condiments throughout shifts.Provides friendly, quality, and genuine hospitality to each guest.Assists with delivering food or drinks to guests in a timely manner.Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment.Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils.Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming.May break down boxes and assist with vendor deliveries as needed.Performs shift opening/closing/side work duties as assigned.Other duties as assigned.REQUIREMENTS High School Diploma or GED (Preferred)6 months previous serving experienceBasic math skillsInnate desire to provide the very best guest experienceExcellent guest service and verbal communication skillsAbility to present a professional resort image, including cleanliness and appearance standardsREWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility. Get paid daily with DailyPay 401(k) Plan with employer matching contribution Employee Assistance Program Identity Theft Insurance Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Discounts at Sun Outdoors locations across the nation Paid sick leave Various paid holidays, bereavement time and pay for jury duty Job Reference: 129545 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeNearest Major Market: Daphne Nearest Secondary Market: Fairhope Job Segment: Kitchen, Food Service, Part Time, Operations, Hospitality

Company DescriptionDaxko's mission is to power health and wellness throughout the world. We provide solutions, services, and insights for the health and wellness industry to engage members, deliver delightful experiences, and improve the businesses we serve. Job DescriptionDo you know what it takes to deliver a WOW customer experience? Are you passionate about Customer Service? Daxko's Customer Service Team is looking for a WOW-provider to support its Operations and Accounting software. We need someone with personality and versatility that can take initiative, manage team projects, build rapport, and build lasting client relationships. Think you're up to the task? The Customer Service Advocate - Accounting Specialist reports to the Customer Service Team Lead on our Nonprofit Daxko product.What you'll be responsible for...Talk the Talk. Effectively communicate with staff at all levels in an organization and more specifically with CFOs, accountants, business managers, and auditors.Answer the S.O.S. Answer product questions and clearly explain technical concepts to a non-technical audience. Show them the way. Help customers better utilize our software by providing best-practice consulting and on the spot product training.Fix problems. Be prepared to investigate and diagnose system issues via research and testing. Own it. You'll need to think for yourself, take initiative, and act innovatively to help our customers and Daxko succeed.Hit the bulls-eye. You'll have goals around call volume and quality. Aim high...Share your stats. We don't need to know your shoe size, but we will need you to report on various performance metrics.Never stop learning. Participate in team trainings and professional development opportunities in order to become an expert.QualificationsRequired Skills/Abilities:Accounting knowledge is a mustSelf-starter mentality with the ability to take ownership of individual workStrong interpersonal and communication skillsStrong computer and multi-tasking skillsCreate, build, and maintain relationships and rapport with clientsIdentify complex problems and information to develop and evaluate options and implement solutionsAbility to work comfortably in a fast-paced, high-volume call center environmentAbility to handle stressful situations or dissatisfied customersTrain and teach others how to use product(s)Availability to work 8 hours each day, Monday through Friday with periodic on-call timeRequired Education and Experience:Bachelor's degree with an Accounting Major/Minor or related field OR two (2+) years of accounting experiencePreferred Education and Experience:Bachelor's degree with an Accounting Major/Minor or related field1+ years of relevant experienceCustomer Service ExperienceTechnical, help-desk, or support experienceExperience using a CRM software, such as SalesforceAdditional informationOur company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing "career defining" opportunities for team members willing to pursue them.With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:Flexible paid time off Affordable health insurance options8 paid holidays + 1 floating holidayMonthly fitness reimbursement401(k) matchingCasual work environmentPlenty of free food and caffeineAll your information will be kept confidential according to EEO guidelines.

Oakworth Capital Bank has an excellent opportunity for someone to join our team in Birmingham, AL! We are looking for a fulltime Wealth Client Support Specialist that will play a vital role in supporting our current & future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (Golden Rule, Character, Innovative Spirit, Professionalism, Work Ethic).Summary: The Wealth Client Support Specialist would provide the highest level of client experience to Oakworth clients in a collaborative team environment. This role is responsible for a variety of tasks including those listed below: Key Roles/Responsibilities: Provide exceptional service to clients and associates.Provide sales, processing, operational, and administrative support to Client Advisors.Manage daily client interaction/requests (phone, letters, and email).Successfully onboard new relationships. File management for compliance, regulator and internal file.Responsibility Details: Provide an extraordinary client experience and build great rapport with Oakworth clients.Be a strong team player that works collaboratively with all associates to successfully support the daily functions and strategic deliverables. Successfully manage daily client interactions and requests. This may include answering incoming calls and emails, opening accounts, onboarding new clients, making transfers, obtaining necessary documents, completing client records, cutting checks, etc. Maintain wealth client files to meet compliance and regulatory standards. Support all aspects of pre-client meeting activities, including data gathering, client documentation, required statements, as well as post-client meeting work.Assist with Financial Planning efforts.Cross-train to provide coverage and an excellent client experience in our lobby area. This would include cash handling responsibilities. Provide support for Wealth Advisors. This includes administrative, operational, processing, and sales support. Follow proper procedures to minimize errors and maintain compliance standards. Work in various online systems. Qualifications and Skills:degree or equivalent preferredyears in financial or client services experience is preferredin a core system and Microsoft Dynamics or a similar Client Relationship Management (CRM) platform is preferredin Microsoft Office suite is requiredCommunication Skills - verbal, written, listeningfocused (collaborative, works well with others, supports team goals)attention to detailskillsto utilize technology resourceslevel of professionalism with confidential and sensitive informationOakworth has been named the #1 Best Bank to Work For, for 6 years in a row, by American Banker Magazine. To learn more our story and what makes Oakworth unique, visit https://www.oakworth.com/.If you are interested in this excellent opportunity, please send your resume to [email protected].

Requisition:202400137STitle:Specialist II - Box Office SpecialistFLSA status:Non-ExemptHiring Salary:This position is a pay grade 3. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.Occupational Category:Technical/Para-ProfessionalDepartment:Auxiliary ServicesDivision:Division of Finance and OperationsOpen Date:04/18/2024Open Until Filled:YesEducational and Experience Requirement:Associates Degree in arts management, business administration or a related field. Two years of experience in a related field. Experience with accounting or bookkeeping related to event ticketing operations is preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.Nature & Purpose of Position:Performs specialist duties for the Box Office operations. Coordinates with the Patron Services Manager for the Gaertner Performing Arts Center, University Theatre Center, and other venues under the management of the College of Arts & Media (CAM).Primary Responsibilities:Performs specialist duties and clerical functions regarding box office at two box office locations and five venues on campus. Collaborates with university staff, faculty, and students to promote patron services across the College of Arts & Media (CAM) by assisting to ensure all ticketed events are uploaded and available for purchase. Prepares and processes payments with ticket stubs and cash receipts for daily deposits. Receives and responds to information requests related to CAM public events. Assembles and prepares data for reporting and analysis to assist the Performing Arts Ticket Office Manager. Supports programming and monitoring box office websites. Assists with providing direction to student employees. Works with other university departments to ensure all fiscal and inventory requirements are met, including audit, internal control, reporting, and loss prevention. Engages in community outreach to promote events as a university representative to the public. Performs other related duties as assigned.Other Specifications:Requires a comprehensive understanding of university infrastructure, policies, procedures, as well as thorough knowledge of live event operations, including ticketing-related hardware, software, and office systems. Capable of seamlessly transitioning between tasks, while maintaining efficiency and composure. Must have the ability to solve operational problems and make suggestions for process improvement. Must possess strong attention to detail and be able to work independently and effectively with faculty, staff, and students in a fast-paced environment. Excellent written and verbal communication skills are required. Analytical and multitasking skills necessary. Must be proficient with Microsoft Word, Excel, PowerPoint, and Outlook. Working nights and weekends are required for events.Up to 20% of this position, over the course of the year, may work remotely as determined by the supervisor.Full Time Part Time:Full TimeQuicklink:https://shsu.peopleadmin.com/postings/38875EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.Annual Security and Fire Safety Report

Requisition:202400131STitle:Specialist IV - Grad Hub Academic Support SpecialistFLSA status:Non-ExemptHiring Salary:This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.Occupational Category:Technical/Para-ProfessionalDepartment:Office of the Dean - College of EducationDivision:Division of Academic AffairsOpen Date:04/15/2024Open Until Filled:YesEducational and Experience Requirement:Bachelor's degree in related field. Master's degree preferred. Two years of experience in Higher Education, Academic Advising, Counseling, Admissions, or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.Nature & Purpose of Position:Provides prescriptive advising services, including course selection, degree requirements, academic policies, and program planning to the College of Education (COE) Graduate students. Assist students in understanding their academic options and making informed decisions aligned with their career goals.Primary Responsibilities:Guides and supports graduate students through their academic journey. Provides comprehensive prescriptive advising services to graduate students enrolled in various programs within the College of Education (COE). Serves as a mentor, advocate, and resource to ensure students successfully navigate their academic, professional, and personal development. Maintains and updates reports in Degree Works. Guides and directs students to academic and other support resources. Aids students in understanding retention, progression, and remediation policies and processes. Analyzes and processes degree plans. Monitors student progress towards degree completion, identifies potential barriers to success, and implements strategies to support student retention and timely graduation. Conducts regular check-ins with students to assess their academic performance and overall well-being. Tracks enrollment and retention data and routinely reports data to the departments within the College of Education (COE). Helps develop and support programs designed to promote recruitment, progression, and alumni engagement. Inputs registration overrides to permit student registration. Improves the advising role and related processes within the College of Education (COE). Leads collaborative efforts among College of Education (COE) faculty and staff to support and improve enrollment and retention efforts. Engages with students for their success and wellness. Coordinates and designs programs focused on holistic student wellness. Contributes to holistic student support by acting as a liaison for the student and student support services at Sam Houston State University (SHSU). Performs other related duties as assigned.Other Specifications:Knowledge of university infrastructure, policies and procedures. Knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement. Must have independent judgement and be confident in providing completed staff work to supervisors. Must stay abreast of trends, best practices, and developments in higher education, advising, and student support services. Must participate in professional development opportunities, conferences, and workshops to enhance advising skills and knowledge.Full Time Part Time:Full TimeQuicklink:https://shsu.peopleadmin.com/postings/38837EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.Annual Security and Fire Safety Report

Job Title: Computer User Support Specialist Intermediate Job Location: Huntsville, AL 35898 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist position and to join our team of qualified, diverse individuals in Huntsville, Alabama. We are seeking a dynamic Computer User Support Specialist who will be the cornerstone of our technical support team, ensuring seamless operations for end-users encountering computer system, software, and hardware challenges. In this role, you will deliver prompt and effective solutions while delivering top-tier customer service. Leveraging cutting-edge remote support tools and an advanced ticketing system, you'll expertly diagnose and resolve issues, all while meticulously documenting interactions. Additionally, you'll have the opportunity to showcase your expertise through on-site visits, offering hands-on troubleshooting and valuable training sessions. Ideal candidates must possess a strong knowledge of computer software and hardware, coupled with exceptional problem-solving abilities and a genuine dedication to delivering unparalleled customer satisfaction. Job Requirements:Skills / Experience Required 3 years professional IT experience providing services consistent with those outlined in this description. Key Responsibilities Diagnose and resolve issues related to computer systems, software, and hardware. This includes operating system configuration, user account management, and system backup and recovery Regularly meet with users to understand their organizational structures and requirements, and educate them on processes and procedures Provide advanced technical support by researching and resolving complex issues involving both business and IT systems Maintain effective communication with customers, ensuring that efforts are coordinated, and customer relations are established Install approved software and prepare it for deployment using package utilities Electronically distribute software updates, security patches, and vendor patches to end-user devices within established timelines Configure and manage end-user devices including computers, printers, laptops, and scanners Perform hands-on installation, troubleshooting, and repair tasks when electronic means are not feasible Possess a solid understanding of information security principles and practices, as well as security protocols and standards Strong understanding of Service Level Agreements (SLAs) and the ability to adhere to them Desired Skills Knowledge of various software platforms including Windows, iOS/Android, Microsoft Office, McAfee HBSS and HIPS, Citrix VDI, SharePoint, TCP/IP networking, and Microsoft Active Directory Education / Certifications Strongly desired: Bachelor of Science (Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, Computer Engineering, Mathematics, or Engineering) Relevant industry experience may be considered in lieu of formal education for this position Required: DOD 8570.01 IAT II certification required to start (e.g, Security+). Must be able to obtain a DODM 8140.03 intermediate or advanced level certification before government deadline (Intermediate: GFACT or CND or Security+ or GSEC | Advanced: FITSP-O or GICSP or CASP+ or CISA or SSCP). Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics. Get job alerts by email. Sign up now!