Implementation Project Manager Salary in Winston-salem, NC

Remote Opportunity. Must reside with the U.S. AF Group's Office of the General Counsel (OGC) Corporate Practice Group (CPG) is primarily responsible for providing the following core functions: Legal Services, Compliance Oversight, and Contract Risk Management (including Corporate Procurement). Under the direction of the General Counsel and in coordination and collaboration with the OGC leadership and legal team, the attorney in this position will have the following areas responsibility within each of these core functions: LEGAL SERVICES - Supporting all business segments and all enterprise services, with areas of particular focus to include multiline Property & Casualty (P&C) products, program and fronting business, board relations and corporate governance, finance, human resources, and enterprise risk management COMPLIANCE OVERSIGHT -Supporting all aspects of compliance oversight, including corporate compliance, external compliance, Medicare Secondary Payer Act compliance, and data privacy/security CONTRACT RISK MANAGEMENT - Supporting all aspects of OGC's contract risk management function, including contract drafting and review, developing methods and metrics that promote improved contractual risk allocation for the organization, partnering with procurement, data governance, IT security, and other key stakeholders, and negotiating terms and conditions with vendors, suppliers, and other third parties SPECIAL PROJECTS/LEGAL RESOURCE OPTIMIZATION & INFORMATION MANAGEMENT - Supporting OGC's involvement in all other matters in which it may be called upon to render services, provide advice and counsel, or otherwise assist in successfully achieving the organization's objectives, as well as developing, deploying, and maintaining strategies, structures, and processes to optimize the deployment of legal resources and the effective management of information necessary to promote increased departmental productivity and efficiency. This position will support all brands and shared services across AF Group. RESPONSIBILITIES/TASKS: Responsible for applying legal principles, knowledge and skills based on experience. Evaluates and selects appropriate legal techniques, procedures and criteria using judgment in solving legal issues. Drafts and/or dictates legal correspondence and memorandums and works with minimal supervision on all assigned matters. Conducts legal research and offers timely legal opinions and advice upon reasonable demand. Provides objective assessment of risk areas. Works on special projects as assigned. Provide legal representation in court, arbitration and/or administrative agencies. May assist other attorneys with appearances. Give work direction to legal support professionals in the department. Prepare for and attend depositions. Prepare for and attend hearings and appeals Possess and applies an advanced comprehensive knowledge of principles, practices and procedures to the completion of complex assignments. Operates with substantial latitude for action and/or decision. Provides leadership on major projects and may provide work direction and training to other attorneys. Conducts broad legal assignments, necessitating ability to evaluate matters which may have a major bearing on the conduct of the Company's business. Assists with the review and evaluation of personnel performance. Act as senior program or project manager. Mentor less-experienced professionals. Acts as a back-up in absence of Manager.Additional Corporate Focus Responsibilities Works collaboratively with departments and senior management to prioritize and address high risk compliance concerns and to develop policies, procedures, and training, as necessary. Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations. Serve as subject matter expert for compliance questions and advice on a wide variety of compliance matters, including but not limited to, privacy and security, conflicts of interest, and proposed, new or revised laws or regulations. Develop internal controls preventing and detecting patterns of illegal, unethical or improper conduct. Provide legal representation for the enterprise at regulatory hearings before state and federal agencies. Responsible for critical contractual formation involving high risk areas and visibility. Establishes highest-level contract strategy and recommends implementation of strategic contract opportunities with significant impact to the corporation. Provides contractual domain expertise in implementation, execution and administration. Participates in development of business alliance and partnering, acquisitions and divestitures, source selection procedures and process, make or buy determinations. Provides guidance to cross-functional business team members. Champions contract policy and procedure revision and improvement. Lead negotiation responsibilities. Understands the business case and has an appreciation of financial/analytical issues and profit and loss implications.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:A Juris Doctor Degree and admission to the bar (in good standing) in employed state(s) required. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.EXPERIENCE:Minimum of six (6) years of legal experience, with four (4) years of experience in the insurance industry. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Knowledge of federal and state laws and regulations governing insurance. Ability to understand complex legal issues. Excellent analytical and communication skills; ability to interface with legal counsel and business groups at all levels of the organization. Effective leadership, management and advocacy skills. Strong problem solver; excellent project management skills; attention to detail. Skilled in development of policies, procedures, training methods and materials. Basic to working knowledge of corporate policies and procedures. Basic to working knowledge of contracting concepts and Uniform Commercial Code. Ability to draft and review simple contractual instruments Ability to read, analyze and interpret statutes, general business and legal periodicals, professional journals, technical procedures and governmental regulations. Highly developed sense of ethics and integrity.Additional SKA Required for Assistant General Counsel III Extensive knowledge of federal and state laws and regulations governing the Enterprise. Extensive knowledge of insurance industry and financial acumen. Demonstrated ability to effectively represent corporate, legislative, and regulatory interests in a variety of situations. Ability to provide functional advice to other attorneys and clients on complicated matters. Advanced contract and technical knowledge, and/or experience in international contracting, joint venture formation, strategic partnering, or other highly complex contractual arrangements. Projects outcomes/costs and benefits of applying legal and administrative resources and is responsible for achieving planned outcomes and targeted return on invested resources. Ability to mentor and coach team members. Strong leadership skills.WORKING CONDITIONS:Work is mostly performed in an office/remote setting with no unusual hazards. Travel is required. Must be able to drive an automobile and have valid operator license. Specific vision abilities required by this job includes close vision, distance vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to handle documents, books, manuals; reach with hands and arms; talk; and hear.The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range "Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $131,900 and $220,900." We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-MG1

SUMMARY: The Program Manager, MA Association Programs is responsible for supporting the BCBSA Medicare Advantage Coordination of Care (OOA) program and other interplan projects. Duties associated with this position involve evaluation, implementation and monitoring overall program/project success of MA interplan programs and OOA related initiatives. The role will integrate, align and grow the capabilities of programs and work across business units and teams to identify opportunities, drive improvements and ensure program and project timelines are met. This role collaborates with multiple functional areas requiring a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The Program Manager exercises broad discretion and judgment in the acquisition and dissemination of information. The Program Manager understands multiple perspectives of health care, government programs, data exchange standards, nonprofit and for-profit business, operational issues and the impact. RESPONSIBILITIES/TASKS: Manage plan-to-plan, vendor and internal communications to drive operational outcomes for the MA Coordination of Care (OOA) and other interplan programs. Manage and maintain on-going data collection and file exchange efforts across the enterprise. Plans, organizes, and directs activities of assigned initiatives and programs. Provides project coordination and management of on-going enhancements across the enterprise. Evaluates interplan initiatives using a system of data collection & analysis to determine feasibility and effectiveness for go/no-go implementation decisions. Leads program meetings and drives key decisions with all stakeholders to define project initiation requirements, ongoing monitoring, success criteria and facilitates conflict resolution and prioritization of implementation/production issues. Drives key decisions with all stakeholders to define project/program initiation requirements, ongoing monitoring, and success criteria. Establishes a refined body of metrics related to intake, execution, and delivery of initiatives in the clinical operations portfolio. Works with project managers and business leads to develop business cases, understand project scheduling, outcomes and assure program objectives are met. Maintains and provides information about current projects and potential future projects as required. Manages vendor Statement of Work for adherence, renewal, and amendments. Manages, in coordination with Finance and Accounting, program finances to include plan fee payments and financial reconciliation. Identify, create, establish, and maintain reporting deliverables for budget, performance and project status. Research and resolve discrepancies in existing reporting deliverables. Clearly communicates policies and procedures as they relate to governance management and metric reporting.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Business, healthcare, or a related field. Master's degree in healthcare administration, business or public health is preferred. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE: A minimum of seven (7) years of multi-faceted experience in the healthcare industry, project management environment or a related field with demonstrated technical knowledge that provides the necessary skills, knowledge, and abilities. Prior electronic data exchange experience required. Three (3) years of leadership experience in previous managed care or healthcare experience preferred.SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Working knowledge of electronic data exchange concepts, interoperability mandates & standards, file formats and processes. Demonstrated leadership skills. Demonstrated task and relationship management skills. Excellent verbal, interpersonal, and written communication skills. Demonstrated knowledge and experience in Medicare Advantage business, risk and quality programs including but not limited to risk adjustment, STARs, HEDIS and provider value-based programs. Prior experience working with interplan programs. Strong program management leadership, facilitation, negotiation, team coaching, and collaboration skills. Knowledge of industry best practices, regarding program and project management principles and tools. Proven ability to work independently in a team-oriented environment. Ability to plan and carry out responsibilities with minimal direction. Strong organizational skills and ability to handle multiple tasks in a fast-paced environment. Ability to manage multiple priorities and meet necessary deadlines. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, respond to questions and employ active listening techniques. Ability to apply the principles of independent logical, analytical thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to interact with others to build consensus and get decisions implemented. Results-oriented and ability to manage multiple tasks simultaneously. Ability to handle sensitive and confidential information. Demonstrated advanced experience with Microsoft packages, including Project, PowerPoint, Word, and Excel. Strong understanding of the importance for detail. Skilled at managing stakeholder groups and balancing diplomacy and tact with assertiveness. Excellent prioritization skills to balance key priorities. Strong customer centric approach. Effective in unifying and creating teams of people with disparate skills. Courageous and decisive, prioritizes effectively, maintains a clear focus, and sees action through to delivery. Energetic, determined, positive, goal focused and consistent, even when under pressure. Ability to build trust and demonstrates integrity in all circumstances.WORKING CONDITIONS:Work is performed in an office and/or remote setting with no unusual hazards. Occasional travel required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. PAY RANGE: "Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500."We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-CH1

What you'll do atPosition Summary...What you'll do...The prescriptions are stocked. We need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true caring. Come ready to show your heart for the community we serve, as well as the staff you will grow and develop. It takes strong clinical knowledge and business acumen. You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth. We are looking for someone that shows autonomy, advocating for new initiatives, impacting your community, and leading by example. You will set the tone for how we care for our patients. You will be empowered to elevate care and inspire your staff to do the same. The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool? Your ability to authentically connect with our patients, as they turn to Walmart for trusted care. You'll really wow us if... - You're an advocate of patient-centered care. You easily adapt to a patient base from a myriad of backgrounds and medical concerns and can remove barriers for all patients to be healthier and happier. - You bring with you a strong business mindset. Analyzing metrics and P&Ls is a task you enjoy and use it to guide the standards you set among your team. - You're passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. You'll make an impact by... - Letting your energy and enthusiasm shine. As a business leader, you influence and motivate your team to change lives for the better. - Displaying an owner's mentality. You are compliance driven, accustomed to hiring and managing top talent, comfortable driving strategy and truly invested in the business. - Using tools, data, and personal conversations to understand your community demographics and common concerns and stay up to date on emergent and urgent health issues therein. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations.Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness.Ensures confidentiality of information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions.Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations. Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business. Ensures customers/members receive the level of service that builds their trust and confidence. Removes barriers to delivering customer/member value, service, and support.Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics.Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives. Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures. Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues. Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered. Ensures proper execution of inventory flow processes. Monitors and evaluates the facility to identify and address problems with inventory flow.Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates.Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information. Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements. Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported. Complies with Company financial policies and procedures. Compiles and evaluates financial data to ensure operating procedures meet business needs. Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-VW1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).Pharmacy license (by job entry date).Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. U.S. pharmacy related experiencePrimary Location...About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Cook & Boardman, Inc.Please apply by submitting your resume via this job posting. EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.Operations • Winston-Salem, North CarolinaSummary The Regional Operations Support Manager plays a crucial role in bolstering the effectiveness and efficiency of the Operations Department. Working closely under the guidance of the Regional Operations Manager, this role is instrumental in implementing strategic initiatives, optimizing operational processes, and ensuring the achievement of operational excellence across the region. The position requires a dynamic, proactive individual who thrives in a fast-paced environment and is committed to continuous improvement and operational innovation.Essential FunctionsAct as the primary support to the Regional Operations Manager, assisting in the management and execution of operational strategies.Coordinate with various departments to facilitate smooth operation processes and ensure the alignment of operational activities with overall organizational goals.Assist in the oversight of strategic initiatives aimed at enhancing operational efficiency, safety compliance, and profitability within the region.Support the implementation of training programs, safety protocols, and quality standards across all operational sites.Conduct regular analysis of operational data to identify trends, forecast needs, and recommend improvements.Engage with team members across all levels to promote a culture of continuous improvement, collaboration, and high performance.Participate in the development and monitoring of performance metrics to evaluate the effectiveness of operational strategies and initiatives.Provide regular reports to the Regional Operations Manager on operational progress, challenges, and achievements.Represent the Operations Department in cross-functional meetings, providing insights and updates on operational initiatives and progress.Facilitate communication and information flow between the regional operations team and other departments to ensure cohesive operational efforts.Other relative duties as assignedMinimum QualificationsBachelors degree in Operations Management, Business Administration, or related field preferred.3+ years of experience in operations, with a proven track record of supporting operational excellence and team management.Previous experience in the commercial door, hardware, and system integration industry highly desirable.Strong proficiency in Microsoft Office Suite and experience with Comsense or similar operational management software.Knowledge, Skills and Abilities Excellent communication and interpersonal skills to effectively collaborate with all levels of the organization.Strong analytical and problem-solving skills, with the ability to make data-driven decisions.Demonstrated leadership abilities with a focus on mentorship and team development.Capacity to manage multiple projects simultaneously while maintaining attention to detail.Flexibility to travel as needed within the region to support operational initiatives and site visits.Physical DemandsWhile performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently is required to stand; walk; use hand to handle or feel; and reach with hands and arms. Frequent lifting required of items 5-25 pounds, and occasional lifting of up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Work Environment This job operates in both a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May occasionally require driving to project sites. Conditions will include proximity to forklifts or other heavy machinery and using various tools and hardware. Subject to frequent heavy lifting. May be exposed to variable weather conditions, including hot and cold temperatures.Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EOE Minorities/Females/Disability/Veterans; VEVRAA Federal ContractorAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.PI239957486

Fundamental Underwriters provides specialty insurance solutions with expertise in commercial auto. We offer competitive pricing, coverage and partnership you need to keep your operation in motion. We deliver individual underwriting solutions, consultative loss control programs and rapid claims resolutions for risks with superior safety cultures.Job DescriptionThe Claims, Manager role is responsible for managing a team of Claim Representatives handling Commercial Auto and Trucking claims. Responsible for managing and coordinating the claims related processes to serve a geographically focused block of business. This responsibility includes leading team members and managing resources to achieve team goals and objectives that support company business goals. Sets annual unit business goals, monitors production and business activity, ensures business process times are met, and establishes roles and responsibilities while maximizing use of employee talent. Assists and monitors team member's workloads, acts as liaison between team members and other teams or technical staff and establish team goals, procedures, and strategies.Responsibilities/Tasks Effectively manages the quality review process. Manages a multi-functional unit of Claims professionals and support staff. Evaluates and develops employees to ensure the best utilization of unit talent. Identifies team-staffing needs and takes necessary measures to ensure appropriate levels of service. Consistently monitors workflows to maximize efficiency. Maintains an acceptable level of service and customer satisfaction and retention. Communicates and collaborates with all of the various Accident Fund Company departments/teams with whom the customer may interact or impact through daily processes. Ensure appropriate account management occurs to support Accident Fund business needs. Evaluates training needs, develops training plans and ensures implementation. Develops unit goals, objectives, processes, procedures, and systems. Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies. Researches cause of discrepancies and makes recommendations. Ensures efficient and effective use of company resources, evaluates processes and procedures, and develops new procedures. Maintains up-to-date technical knowledge of Claims core functions. Ensures maximum team effectiveness through coordination of team functions/activities and streamlining processes to minimize duplication of efforts and promote team efficiency. Mentors employees and develops career paths with growth opportunities. Provides guidance and advice when required or necessary and encourage/motivate employees in their daily efforts. Responsibility for balancing workload to optimize the effectiveness of the team. Participates in special projects and serves on committees as needed. Maintains confidentiality.Supervisory: Directly manages exempt and non-exempt staff. Carries out responsibilities in accordance with company policies and applicable laws. Responsibilities include interviewing, selecting and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.Performs other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work.EMPLOYMENT QUALIFICATIONS: Bachelor's degree in insurance, business or a related field. Progress towards, or completion of, industry-recognized professional designation preferred. Combination of relevant education and experience may be considered in lieu of degree.Experience Seven years experience in an insurance organization with demonstrated technical knowledge in claims management. Three years supervisory or leadership experience in claims required. Skills/Knowledge/Abilities (ska) Required Customer service focused Claims Manager who demonstrates knowledge and understanding of commercial auto and trucking coverages Supervise and manage a team of Claim Representatives who handle commercial trucking claims. Acts as a technical expert in handling complaints and other escalated issues from internal and external customers. Supervise and manage designated coverage issues on commercial auto and trucking claim files with wide range in value, with potential for litigation. Review and approve coverage determination letters. Assist in training Claims Representatives in the handling of designated issues involving liability, investigation, value, civil procedure and State and Federal law Provide guidance to Claims Representatives on their negotiations, mediations, arbitrations and settlement procedures as assigned. Conduct audits of claim files to ensure best practices. Knowledge of team-building and employee motivation theories with the ability to effectively manage multi-functional employee teams. Demonstrated leadership abilities. Demonstrated technical knowledge of insurance administration, claims management, or relevant insurance expertise. Ability to work with and empower others on a collaborative basis to ensure success of unit team. Excellent oral and written communication skills. Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions and employing active listening techniques. Knowledge of insurance and underwriting techniques, agency and policyholder needs. Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate. Ability to establish workflows, manage multiple projects, and meet necessary deadlines. Ability to maintain confidentiality. Ability and proficiency in the use of computers and company standard software specific to position. Ability to perform other assignments at locations outside the office.Working ConditionsWork is performed in a virtual office setting with no unusual hazards. Travel is required with occasional overnight stays.The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1#FUW

Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History. ** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryWorking under minimal supervision assists the EHS Training and Outreach Manager with the development, implementation, and management of health and safety training programs as required by University policy and environmental, health, and safety regulatory agencies, and supports essential functions of the EHS Office.Job DescriptionEssential Functions:Support Environmental Health and Safety administrative operations with special projects, marketing, recordkeeping, events, and communications.Manage the administration of the EHS training program to meet departmental and regulatory requirements.Upload 300 and 300A data from Human Resources as required by OSHA.Maintain and update the University Chemical Inventory System.Support the Fire and Life Safety Team with data collection, data entry, and reporting.Experience working and communicating with diverse groups across all levels of the organization.Upholds the principles of inclusiveness, diversity, dialogue, collegiality, respect, knowledge, integrity, learning, awareness, and responsiveness.Follows all University and departmental policies and procedures.Other duties as assigned.Required Education, Knowledge, Skills, Abilities:High school or GED with 3-5 years of related experience or an equivalent combination of education and experience. Excellent verbal and written communication (superior grammar, composition, editing, and proofreading) skills; strong interpersonal skills; professional demeanor; exceptional attention to detail.Highly proficient in Microsoft Word and Excel; WordPress/Website management, Google Suite Applications, Adobe Acrobat, Zoom, and various social media platforms; knowledge of ERP software preferred. Ability to adjust to new and changing computer systems and to update skills continually.Ability to interact effectively with a variety of professionals, both internally and externally on time-sensitive and regulatory matters.Strong interpersonal and communication skills and the ability to work effectively and develop relationships with a wide range of constituencies in a diverse community.Must be detail-oriented and highly organized. Preferred Knowledge, Skills, Abilities:Knowledge of applicable environmental and safety regulations and guidelines established by Federal, State, and Local Governing Authorities such as North Carolina Department of Environmental Quality, North Carolina Department of Labor and Forsyth County Department of Environmental Assistance and Protection.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times. Disclaimer:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.Additional Job DescriptionTime Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

SUMMARYThis position will provide leadership in building and maintaining a culture of Commercial Property underwriting excellence along with leading product and market development strategies. This Manager role will provide technical direction to each operating unit's underwriting department by providing clear guidelines on operating unit risk appetite, establishing quality standards, controls and audit capabilities. In addition, the Manager will assist in developing and monitoring tools to support the profitable writing of this business, while monitoring the book of business to address needed changes to improve profitability. This role will be responsible for Property, Inland Marine, Ocean Marine, Crime, and Surety lines of business, and may further expand into Equipment Breakdown and Cyber coverages over time, based on the needs of the business.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Strategy development and implementation of complex product strategies and risk appetite for new and existing Commercial Property business, including strategies to improve retention and profitability. Determines and prioritizes the core functions and features of existing and new products and prioritizes changes with IT to implement enhancements. Responsible for researching and addressing internal and external emerging trends in support of business cases for opportunities to improve workflow, mitigate risks, and improve customer satisfaction with the product management process. Assess rate changes in rate reviews, while developing solutions that balance rate need and market conditions in order to support the Company's targets for profitable growth and retention. Monitor the Commercial Property line of business through Compliance and Underwriting Quality audits to review underwriting standards and processes. Ensure improvement of business found to have recommendations. Review referrals for the line of business for higher-hazard risks and complex, large risks.EDUCATION AND EXPERIENCERelevant combination of education and experience may be considered in lieu of degree. Bachelor's degree in business, finance or another related field required. Eight years of progressively more responsible work experience in Commercial Property insurance which must include Commercial Property underwriting, with a strong focus on underwriting, product management and regulatory issues required. Five years of increasing managerial responsibilities with demonstrated leadership abilities required. Progress towards, or completion of, industry-recognized professional designations (i.e., IIA, AIU, CPCU, ARM) highly preferred. OTHER SKILLS AND ABILITIES Expert knowledge of the underwriting discipline and evaluation of underwriting performance based on financial analysis including rate, reserve adequacy, operational, planning and product reviews. Excellent analytical, organizational, and problem-solving skills, and managerial level skills in managing ambiguous situations and issues. Ability to diagnose and develop recommendations to solve unique business unit and customer problems. Knowledge of the commercial property industry and practices with respects to legal, regulatory, and administrative procedures; tools and techniques for assessing exposure, risks, trends, pricing, and portfolio analysis at various levels. Knowledge of finance, accounting and actuarial concepts and practices as applied to commercial property insurance; understands financial and actuarial tools and standards; can access and understand major corporate financial reports; can describe key issues of various financial units; and is aware of financial goals and measures of key competitors. Knowledge of effective rate reviews/rate changes. Effective analysis of state rate needs, recommendations, ability to gain consensus and implementation within responsible departments and operating units. Knowledge of practices, tools, and techniques to attract, retain and service target customers, maximizing company profit objectives. Knowledge of policy language and endorsements to tailor new or manuscript coverages to meet customers' needs. Knowledge of reinsurance activities, processes, tools, and considerations. Excellent verbal and written communication skills. Demonstrated drive, determination, and persistence to achieve annual revenue targets. Presentation skills and confidence to present company and product in one-on-one settings or to large gatherings. Strong project management skills. Action-oriented approach to solving business problems. Demonstrate a high degree of trust through demonstrated personal integrity, ethics, and a commitment to doing the right thing. Ability to proactively recognize opportunities to achieve the best results. Ability to create a positive working environment within unit. Seek out opportunities that further develop, track, evaluate and effectively communicate feedback to others. Ability to work independently. Solid strength in research leadership skills. Ability to look at things in new and innovative ways to benefit the business and positively impact profitability and sales results.SUPERVISORY RESPONSIBILITIESDirectly supervises a varied number of employees in the designated department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.WORKING CONDITIONS:Work is performed in a virtual office and onsite office setting with no unusual hazards. Travel is required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $102,400 and $171,500*.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. *Pay Range increases by 10% to reflect markets with greater cost of living (i.e. NY, IL, CA, CT, MD, NJ, MA).#LI-TM1 #AFG

This position is responsible for new market development, new product development and existing product enhancements from a commercial property and casualty technical underwriting perspective. This position serves as a commercial property and casualty technical underwriting expert in a commercial multi-line environment and will be involved with supporting the goals and implementing best practices for all operating units and the Enterprise as a whole. This position exercises broad discretion and judgment and provides enterprise-wide operational consistency, integrity and oversight. This position performs work in support of multiple initiatives, lines of business and/or products. This position manages highly complex business processes and/or improvement efforts across multiple departments or lines of business.RESPONSIBILITIES/TASKS: Assists in aggressively identifying, solving and managing / re-directing problem markets. Responsible for Analyzing, researching and reporting on underwriting trends, issues, laws, rules, regulations and best practices, and provides recommendations as appropriate. Analyzes current and potential book of business and provides appropriate reports and recommendations. Assists in the development of enterprise underwriting policies, procedures and best practices. Assists in the implementation and monitoring of policies, practices, procedures and workflows. Identifies and establishes strategy for quality control to ensure consistency with best practices and workflows. Outlines improvement opportunities and coaches' management on ways to improve. Participates in the identification, preparation and presentation of training and programs at an Operating Unit and Enterprise level. Serves as a technical expert and consultant in Corporate Underwriting on responses to questions and concerns for all operating units. Serves as an advisor on responses to questions and concerns from operating units and others on premium audit issues and Bureau inquiries. Analyzes and reviews accounts above the authority limits of Operation Unit managers and underwriters and makes determinations on pricing and programs, as needed. Collaborates with enterprise operating units and Corporate Underwriting in furtherance of enterprise cost containment strategies as necessary. Represents Product Management & Corporate Underwriting and the enterprise, on various committees and events as appropriate and approved. Conducts underwriting due diligence assignments, as needed. Performs special projects, as assigned. Provides evaluation and input regarding effectiveness of departmental programs and projects. Maintains confidentiality of all information processed. Leads the research, analysis and implementation of new or existing product ideas, market development, and product enhancements, including creating supporting business cases, designing solutions, and implementing innovative products for multiple commercial lines of insurance. Responsible for the ownership and execution of the overall product strategy, new product and business model innovation, including developing white papers, proposals for action or implementation plans. Evaluates the cost benefit of market opportunities and product initiatives and recommends actions based on evaluation, including identifying product improvements for complex product and policy construction considerations. Plays a key role in the development of short and long term strategic product & underwriting strategies in support of AF Group's business and profitability goals. Develop new product ideas, review existing and drafts new coverage language, executes to the Product Development Life Cycle. Responsible for creating best practices, underwriting guidance and training to engage enterprise. Responsible for managing key compliance and regulatory relationships to include Product Objection Management. Serves as a key contact for developing and implementing new products or organizational practices specific to the product. Maintains Expert knowledge including state regulations, compliance, coverages, operational processes, underwriting criteria and system application and tools. Supports complex ISO, NCCI based and proprietary changes. Coordinate with business partners to develop complete filing packages. Apply expert guidance and insight related to more highly regulated states / complex filings. Research and approve complex updates and changes to ISO, NCCI, Regulatory product updates, applying expert knowledge, problem solving skills and judgment. Recommend actions based on regulatory changes. Research, access and communicate risk of ISO, NCCI, Bureau, Regulatory noncompliance due to technical constraints and other operational issues. Collaborate with business partners and leadership to resolve noncompliance issues. Collaborates with and serves as liaison between Product Development, Innovation and Corporate Underwriting, with Enterprise Operating Units., including Accountability/Oversight for the Product delivery of Functional Specs. In collaboration with Corp UW Line of Business owner, develops underwriting guidelines and letters of authority, for new programs / products within the Workers' Compensation commercial lines arena. Works with third party vendors (ISO, NCCI, etc.), manages consultant relationships with our internal partners to integrate product needs based on market, product and technical requirements.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Insurance, Business, Math, Finance, or a related field required. Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred. Certification or progress toward certification is highly preferred and encouraged. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE:Minimum seven years of commercial property and casualty multi-line underwriting, and product management/development experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities; or any combination of education and experience that would provide an equivalent background. Workers' Compensation preferred.SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Extensive knowledge of commercial property and casualty with strong multi-line experience. Experience in insurance product development and product ideation Ability to build out multi line capabilities for the enterprise Experience with insurance related regulatory and governing bodies Experience in implementing new product offerings into a technology platform Ability to exercise good judgment in evaluating and determining the propriety of accepting or rejecting commercial property and casualty risks (commercial lines) for the purposes of issuing insurance coverage. Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals. Excellent oral and written communication skills. Excellent analytical skills to identify improvement needs and develop solutions. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, and respond to questions as appropriate. Strong interpersonal skills and the ability to negotiate while creating and maintaining mutually beneficial relationships with working partners. Ability to manage multiple projects and meet necessary deadlines with minimal direction. Ability to perform necessary mathematical computations. Ability and proficiency in the use of computers and proficient in Microsoft Windows including spreadsheet applications and Microsoft Word. Ability to make competent, independent decisions. Ability to maintain confidentiality. Ability to perform other assignments at locations outside the office.WORKING CONDITIONS:Work is performed in an office environment with minimal hazards. Travel may be required.The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1 #AFG

This position is responsible for new market development, new product development and existing product enhancements from a Commercial General Liability technical underwriting perspective. This position serves as a commercial General Liability technical underwriting expert in a commercial multi-line environment and will be involved with supporting the goals and implementing best practices for all operating units and the Enterprise as a whole. This position exercises broad discretion and judgment and provides enterprise-wide operational consistency, integrity and oversight. This position performs work in support of multiple initiatives, lines of business relating to General Liability and/or products. This position manages highly complex business processes and/or improvement efforts across multiple departments. This position is an individual contributor role.RESPONSIBILITIES/TASKS: Leads the development of new products for the Liability line of business to enable the profitable growth of the line. Manage accumulation exposures across the US to ensure adequate spread of risk. Assists in aggressively identifying, solving and managing / re-directing problem markets. Analyzes current and potential book of business and provides appropriate recommendations for growth and/or improvement. Assists in the development, implementation, and monitoring of enterprise underwriting policies, procedures, workflows, and best practices. Identifies and establishes strategy for quality control to ensure consistency with best practices and workflows; performs Second Line of Defense Audits to ensure established Underwriting Guidelines, processes, and compliance needs are met. Collaborate with the Reinsurance team to provide guidance and insight to the book of business. Identify Emerging Issues relating to Liability and make recommendations to manage those risks for the enterprise. Participates in the identification, preparation and presentation of training and programs at an Operating Unit and Enterprise level. Serves as a technical subject matter expert and consultant in Corporate Underwriting, determining pricing, programs, and analyzing accounts above authority limits or referrals from elsewhere in corporate underwriting and from operation unit managers or underwriters Collaborates with enterprise operating units and Corporate Underwriting in furtherance of enterprise cost containment strategies as necessary. Identifies third party vendors/capabilities to deliver innovations within the Liability segment to enable effective Risk Selection and Pricing for New Business and Renewals by the Underwriting teams. Conducts underwriting due diligence on new Programs in the alternative market/specialty programs space, and other assignments, as needed. Performs special projects, as assigned. Provides evaluation and input regarding effectiveness of departmental programs and projects. Leads the research, analysis and implementation of new or existing product ideas, market development, and product enhancements, including creating supporting business cases, designing solutions, and implementing innovative products for Commercial Liability lines of insurance. Evaluates the cost benefit of market opportunities and product initiatives and recommends actions based on evaluation, including identifying product improvements for complex product and policy construction considerations. Develop new product ideas, review existing and drafts new coverage language, and executes to the Product Development Life Cycle. Responsible for creating best practices, underwriting guidance and training to engage enterprise. Maintains Expert knowledge including state regulations, compliance, coverages, operational processes, underwriting criteria and system application and tools. Research and approve complex updates and changes to ISO Recommend actions based on regulatory changes. In collaboration with Corporate Underwriting Line of Business owner, develops underwriting guidelines and letters of authority, for new programs / products within the Commercial Property arena. Works with third party vendors (ISO, Financial Reporting vendors, etc.), and manages consultant relationships with our internal partners to integrate product needs based on market, product and technical requirements.Additional Responsibilities for the Senior Product Manager: Assists in new market development, including creating supporting business cases, drafting white papers and acting as a liaison to departments involved in new market development for Commercial Liability. Understands complex reinsurance structures. Conduct full policy wording reviews for New Business and Renewals to ensure compliance with underwriting guidelines and AF Group Underwriting appetite. Serves as owner for drafting, developing and implementing new products or organizational practices specific to the product. Develops underwriting guidelines and letters of authority, for new programs / products within the liability arena - in conjunction with workers compensation and other commercial lines of insurance. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Insurance, Business, Math, Finance, or a related field required. Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred. Certification or progress toward certification is highly preferred and encouraged. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE:Minimum seven years of commercial liability underwriting, and product management/development experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities; or any combination of education and experience that would provide an equivalent background. Additional Experience for Senior Product Manager:Minimum ten years of commercial liability underwriting, with strong commercial property experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities. Strong multi-line casualty experience is a plus. Experience with alternative market/specialty programs a plus. Two years of experience with the Enterprise as a Corporate Underwriting Consultant or equivalent experience which provides the necessary skills, knowledge and abilities required.SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Extensive knowledge of commercial liability Underwriting experience. Experience in insurance product development and product ideation Ability to build out liability line capabilities for the enterprise Experience with insurance related regulatory and governing bodies Experience in implementing new product offerings into a technology platform Ability to exercise good judgment in evaluating and determining the propriety of accepting or rejecting commercial liability risks for the purposes of issuing insurance coverage. Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals. Excellent oral and written communication skills. Excellent analytical skills to identify improvement needs and develop solutions. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, and respond to questions as appropriate. Strong interpersonal skills and the ability to negotiate while creating and maintaining mutually beneficial relationships with working partners. Ability to manage multiple projects and meet necessary deadlines with minimal direction. Ability to perform necessary mathematical computations. Ability and proficiency in the use of computers and proficient in Microsoft Windows including spreadsheet applications and Microsoft Word. Ability to make competent, independent decisions. Ability to maintain confidentiality. Ability to perform other assignments at locations outside the office.Additional Skills/ Knowledge/Abilities (SKA) Required for Senior Product Manager: Extensive knowledge of commercial liability line experience in underwriting techniques, including knowledge of occupational classification codes, Property rating, industry loss ratios, claims histories, retention plans, pricing deviation factors, and other methods of acquiring and retaining favorable Property business. WORKING CONDITIONS:Work is performed in a virtual office and onsite office setting with no unusual hazards. Minimum travel is required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $171,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. #LI-TM1 #AFG

This position is responsible for new market development, new product development and existing product enhancements from a commercial property and casualty technical underwriting perspective. This position serves as a commercial property and casualty technical underwriting expert in a commercial multi-line environment and will be involved with supporting the goals and implementing best practices for all operating units and the Enterprise as a whole. This position exercises broad discretion and judgment and provides enterprise-wide operational consistency, integrity and oversight. This position performs work in support of multiple initiatives, lines of business and/or products. This position manages highly complex business processes and/or improvement efforts across multiple departments or lines of business.RESPONSIBILITIES/TASKS: Assists in aggressively identifying, solving and managing / re-directing problem markets. Responsible for Analyzing, researching and reporting on underwriting trends, issues, laws, rules, regulations and best practices, and provides recommendations as appropriate. Analyzes current and potential book of business and provides appropriate reports and recommendations. Assists in the development of enterprise underwriting policies, procedures and best practices. Assists in the implementation and monitoring of policies, practices, procedures and workflows. Identifies and establishes strategy for quality control to ensure consistency with best practices and workflows. Outlines improvement opportunities and coaches' management on ways to improve. Participates in the identification, preparation and presentation of training and programs at an Operating Unit and Enterprise level. Serves as a technical expert and consultant in Corporate Underwriting on responses to questions and concerns for all operating units. Serves as an advisor on responses to questions and concerns from operating units and others on premium audit issues and Bureau inquiries. Analyzes and reviews accounts above the authority limits of Operation Unit managers and underwriters and makes determinations on pricing and programs, as needed. Collaborates with enterprise operating units and Corporate Underwriting in furtherance of enterprise cost containment strategies as necessary. Represents Product Management & Corporate Underwriting and the enterprise, on various committees and events as appropriate and approved. Conducts underwriting due diligence assignments, as needed. Performs special projects, as assigned. Provides evaluation and input regarding effectiveness of departmental programs and projects. Maintains confidentiality of all information processed. Leads the research, analysis and implementation of new or existing product ideas, market development, and product enhancements, including creating supporting business cases, designing solutions, and implementing innovative products for multiple commercial lines of insurance. Responsible for the ownership and execution of the overall product strategy, new product and business model innovation, including developing white papers, proposals for action or implementation plans. Evaluates the cost benefit of market opportunities and product initiatives and recommends actions based on evaluation, including identifying product improvements for complex product and policy construction considerations. Plays a key role in the development of short and long term strategic product & underwriting strategies in support of AF Group's business and profitability goals. Develop new product ideas, review existing and drafts new coverage language, executes to the Product Development Life Cycle. Responsible for creating best practices, underwriting guidance and training to engage enterprise. Responsible for managing key compliance and regulatory relationships to include Product Objection Management. Serves as a key contact for developing and implementing new products or organizational practices specific to the product. Maintains Expert knowledge including state regulations, compliance, coverages, operational processes, underwriting criteria and system application and tools. Supports complex ISO, NCCI based and proprietary changes. Coordinate with business partners to develop complete filing packages. Apply expert guidance and insight related to more highly regulated states / complex filings. Research and approve complex updates and changes to ISO, NCCI, Regulatory product updates, applying expert knowledge, problem solving skills and judgment. Recommend actions based on regulatory changes. Research, access and communicate risk of ISO, NCCI, Bureau, Regulatory noncompliance due to technical constraints and other operational issues. Collaborate with business partners and leadership to resolve noncompliance issues. Collaborates with and serves as liaison between Product Development, Innovation and Corporate Underwriting, with Enterprise Operating Units., including Accountability/Oversight for the Product delivery of Functional Specs. In collaboration with Corp UW Line of Business owner, develops underwriting guidelines and letters of authority, for new programs / products within the Workers' Compensation commercial lines arena. Works with third party vendors (ISO, NCCI, etc.), manages consultant relationships with our internal partners to integrate product needs based on market, product and technical requirements. Assists in new market development, including creating supporting business cases, drafting white papers and acting as a liaison to departments involved in new market development for multiple commercial lines of insurance. Analyzes new opportunity design, build, and implementation. Understands complex reinsurance structures, and critically evaluates complex clauses within proportional and non-proportional treaty and facultative reinsurance policies. Conduct full policy wording reviews for renewals to ensure compliance with underwriting guidelines. Collaborates with and serves as liaison between Corporate Underwriting, Product Management and Operating Units. Serves as owner for drafting, developing and implementing new products or organizational practices specific to the product. Develops underwriting guidelines and letters of authority, for new programs / products within the multi-line arena - including workers compensation plus other commercial lines of insurance. Establishes enterprise quality control / governance standards. Assists with the Market Intelligence Initiative as needed. Maintains a clear understanding of all business requirements and applies expert product knowledge throughout the functional design process, including requirement documentation and technology liaising. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Insurance, Business, Math, Finance, or a related field required. Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred. Certification or progress toward certification is highly preferred and encouraged. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE:Minimum ten years of commercial property and casualty underwriting, with strong multi-line commercial property and casualty lines experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities. Experience with alternative market/specialty programs a plus. Two years of experience with the Enterprise as a Corporate Underwriting Consultant or equivalent experience which provides the necessary skills, knowledge and abilities required. Workers' Compensation preferred. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Extensive knowledge of commercial property and casualty with strong multi-line experience. Experience in insurance product development and product ideation Ability to build out multi line capabilities for the enterprise Experience with insurance related regulatory and governing bodies Experience in implementing new product offerings into a technology platform Ability to exercise good judgment in evaluating and determining the propriety of accepting or rejecting commercial property and casualty risks (commercial lines) for the purposes of issuing insurance coverage. Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals. Excellent oral and written communication skills. Excellent analytical skills to identify improvement needs and develop solutions. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, and respond to questions as appropriate. Strong interpersonal skills and the ability to negotiate while creating and maintaining mutually beneficial relationships with working partners. Ability to manage multiple projects and meet necessary deadlines with minimal direction. Ability to perform necessary mathematical computations. Ability and proficiency in the use of computers and proficient in Microsoft Windows including spreadsheet applications and Microsoft Word. Ability to make competent, independent decisions. Ability to maintain confidentiality. Ability to perform other assignments at locations outside the office. Extensive knowledge of commercial property and casualty with strong multi-line experience in commercial property and casualty insurance and underwriting techniques, including knowledge of occupational classification codes, loss ratios, claims histories, retention plans, scheduled credits, and other methods of acquiring and retaining favorable workers compensation business. WORKING CONDITIONS:Work is performed in an office environment with minimal hazards. Travel may be required.The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $102,400 and $171,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1 #AFG