Medical Office Receptionist Salary in USA

Job Title: Florida Medical Practice Plan OPS Certified Medical Assistants/Medical Office Receptionists (Medicine) Location: Tallahassee, FL Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 55123 Department FSU PrimaryHealth, FMPP Operations - College of MedicineLocation:2911 Roberts AvenueTallahassee, FL 32310FSU SeniorHealth, FMPP Operations - College of MedicineLocation:4449 Meandering WayTallahassee, FL 32308FSU BehavioralHealth at Apalachee Center, FMPP Operations - College of MedicineLocation:2507 Callaway RoadTallahassee, FL 32303FSU Neuromodulation, FMPP Operations - College of MedicineLocation:2000 Levy Ave Ste 0337Tallahassee, FL 32310Responsibilities These positions work at multiple practices within the Florida Medical Practice Plan, including FSU PrimaryHealth, FSU SeniorHealth, FSU BehavioralHealth, and FSU Neuromodulation. Primary location/practice will be determined and assigned based on practice needs and individual abilities/availability.Aids in all aspects of patient care in conjunction with administrative and clinical staff at FSU PrimaryHealth, FSU SeniorHealth, FSU BehavioralHealth, and/or FSU Neuromodulation. Maintains confidentiality of all personal health information. Assures that information is maintained, handled and released in accordance with applicable federal and state statutes and practice policies.Clinical duties include, but are not limited to:Under the direction of the Office Manager, performs all aspects of intake for patients, including taking accurate histories, patient vital signs, vision and hearing screens, and other screenings or questionnaires as needed by the clinician. Ensures all electronic health record (EHR) information is current. Sets up for and assists providers with exams and procedures. Gives injections and handles minor procedures such as collection and testing of specimens, casting, splinting and applying dressings, as needed. Participates in motivational interviewing and techniques of self-management support (goal setting and patient readiness to change). Performs high-level disinfection.Assists with patient needs between visits. Triages patient phone calls and provides in-basket management support for clinicians. Notifies patients of test results and other follow-ups needed. Manages patient expectations and is able to resolve patient concerns independently. Schedules diagnostic testing and obtains prior authorizations as needed. Assists with traces and regulatory readiness for quality and patient care.Performs as medical scribe for assigned clinician as needed. Assists clinician during entire patient encounter, documents the visit as it occurs in real time. Accurately and thoroughly completes clinical notes of patients visit, orders, and procedure performed by the clinician for review and approval of the clinician. Anticipates clinicians' needs to facilitate a smooth and efficient workflow. Performs duties in a discreet and tactful manner so as not to distract the physician from medical care. Works with Office Manager and physicians to develop standardized documentation protocols and procedures. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.Administrative duties include, but are not limited to: Acts as the first point of contact to patients who walk in or call to schedule an appointment. Schedules patient healthcare appointments for multiple clinics. Utilizes facility protocols to determine appropriate placement of patients based on presenting problem. Answers all calls according to practice policies and procedures in a timely and professional manner. Screens incoming phone calls, answers routine questions and forwards inquiries to appropriate departments. Assists in monitoring the schedule and removing patients from appointments when they do not show within the allotted time slot. Maintains communication with nursing staff regarding unscheduled patients and patients who appear to need care prior to the first available appointment.Verifies patient insurance eligibility status and registers patient in Electronic Medical Record (EMR). Provides information and support to patients regarding available healthcare services. Directs patients to appropriate departments/offices to facilitate problem resolution regarding fees, insurance, immunizations, questions for providers, etc. Cancels/reschedules appointments according to facility appointment guidelines. Initiates telephone encounters for clinical staff to return calls to patients regarding questions or concerns. Communicates appropriate information to supervisors and providers as necessary.Checks patients in and out in a professional, timely and hospitable manner while following clinic check-out and cash handling policies. Greets patients, ensures insurance, pre-certifications and prior authorizations are correctly entered. Accurately enters all charges and payments from the provider encounter form into the electronic medical record. Collects copayments, prepayments, bad debt, self-pay balances and other payments at the time of service. Appropriately balances deposits, checks and credit card systems. Balances and closes batches daily (100% accuracy) with appropriate secondary verifier. Demonstrates knowledge of third-party payers, billing, accounts receivable functions and payment codes.Attends and participates in scheduled departmental meetings and other meetings or committees as directed. Attends in-service presentations, training and mandatory education programs. Promotes an atmosphere of teamwork in accomplishing the mission and goals of the practice. Qualifications High school diploma or GED and two years of work experience. (Note: post-high school education can substitute for experience at the equivalent rate.)Valid Certified Medical Assistant Certification or Registration (CMA, NCMA, RMA or CCMA).Current Basic Life Support (BLS) Healthcare Provider Certification issued by a certifying agency, or the ability to obtain prior to hire.Experience demonstrating effective customer service skills.Experience communicating effectively verbally and in writing.Experience performing accurately in a detail oriented environment.Experience prioritizing, organizing, and performing multiple work assignments simultaneously.Experience utilizing problem solving skills.Experience with computer applications and programs such as Electronic Health Records (EHR), Microsoft Word, Excel and/or Outlook.Ability to understand and follow written and verbal instructions.Ability to perform basic mathematical calculations.Ability to perform assigned responsibilities with minimal to moderate supervision.Post-job offer, but prior to hire, the following will be required:Documentation of current PPD (Purified Protein Derivative) test as performed by a qualified physician, reporting negative results within the past six months.Documentation of physical examination completed by a qualified healthcare provider/physician within the past six months.Within 30 days or hire, the candidate must provide:Documentation of Tetanus immunization within 10 years.Documentation of Hepatitis B vaccine or positive antibody titer.Preferred Qualifications Knowledge of available medical resources and terminology.Experience with collection and/or cash handling procedures, and the ability to perform monetary transactions.ABR-OE credentials is highly preferred.Experience preparing clear and concise reports, procedures, correspondence, and/or other written materials.University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an OPS/temporary job.Recruiting for multiple positions.Based on the duties, this position requires completion of a criminal history background check, to include fingerprinting.Part-time, at least 16 hours/week.May be required to work late one evening per week.This position is being advertised as open until filled. Applications to be reviewed on a weekly basis.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Valor Healthcare, Inc.Description:Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in (bowling green). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.Core ResponsibilitiesActively assists with the administrative support related to patientcare.Inputs all patients' information into VISTA/CPRS.Verifies any and all clinical reminders due at the time of each patient visit are completed prior to check out.Check patients in and/or out of the clinic.Schedule clinic appointments.Answers phones and timely relays messages.Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.Participate in the clinic's outreach events to help support the clinic's enrollment initiatives.Support patient enrollment and retention in appointments, follow-up visits or nurse visits.Embrace and support new initiatives, whether clinical or operational.Requirements:Qualifications High School Diploma/GED or equivalent education Strong computer skills, EMR experience preferred Demonstrated high quality customer service & organization skills Minimum, 1-year experience in a clinical or call center environment (preferred). Must be credentialed and remain in good standing through the Veterans Health Administration (VA). Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract Proficiency in written and spoken English. Energetic and optimistic demeanor This is considered a safety sensitive position.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.PI238703776

Description Medical Clinic Receptionist Location: This is an onsite position, candidate would need to work from our WellMax clinic location 1422 NW 7th St, Miami. The Medical Clinic Receptionist is responsible for greeting patients at front desk and coordinating check in and check out. Primary duties may include, but are not limited to: Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected. Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances. Schedules appointments with appropriate physicians. Reconciles co-payments, daily deposits, and charge tickets nightly. Minimum Requirements: Requires a high school diploma and a minimum of 6 months of experience as a receptionist in a medical office; or any combination of education and experience which would provide an equivalent background. Bi-lingual (English/Spanish) required in most offices. For CareMore business units, satisfactory completion of a Tuberculosis test is a requirement for this position. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Description Medical Clinic Receptionist Location: This is an onsite position, candidate would need to work from our clinic location of 1600 NE Miami Gardens Dr, Miami. The Medical Clinic Receptionist is responsible for greeting patients at front desk and coordinating check in and check out. Primary duties may include, but are not limited to: Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected. Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances. Schedules appointments with appropriate physicians. Reconciles co-payments, daily deposits, and charge tickets nightly. Minimum Requirements: Requires a high school diploma and a minimum of 6 months of experience as a receptionist in a medical office; or any combination of education and experience which would provide an equivalent background. Bi-lingual (English/Spanish) required in most offices. For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

DescriptionPOSITION SUMMARY: Responsible for greeting patients in warm friendly tone to allow families to feel welcomed at clinic during their visit. Registration and interviewing of patients to obtain accurate demographic and financial information. Computer entry of new/updated patient demographic information. Answers phones. Prepare medical records for clinic visits by compiling information from various sources. Tracks dictation to ensure notes are received for all patient visits. Collects co-pay amounts and balances due for services rendered. Distributes financial assistance packets and provides basic guidance to patients. Refers complex or non-compliant patient financial issues to Financial Specialist or Site Manager.RequirementsMINIMUM QUALIFICATIONS:EDUCATION: High school graduate.CERTIFICATION/LICENSES: Medical Terminology Certification, preferred. SKILLS: ? Computer knowledge, experience with Windows environment specifically Microsoft Office Word and Excel, keyboarding skills and the ability to operate general office equipment skills required? Ability to read and write in English, bilingual in Spanish preferred.EXPERIENCE: One to two years of general or medical office experience or completion of a medical office program within the last two years. One to two years of health experience preferred. NATURE OF SUPERVISION:-Responsible to: Clinic ManagerENVIRONMENT:- Bloodborne pathogen - BGeneral office environment, frequent contact with patients, VDT exposure.PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.

DescriptionPOSITION SUMMARY: Responsible for greeting patients in warm friendly tone to allow families to feel welcomed at clinic during their visit. Registration and interviewing of patients to obtain accurate demographic and financial information. Computer entry of new/updated patient demographic information. Answers phones. Prepare medical records for clinic visits by compiling information from various sources. Tracks dictation to ensure notes are received for all patient visits. Collects co-pay amounts and balances due for services rendered. Distributes financial assistance packets and provides basic guidance to patients. Refers complex or non-compliant patient financial issues to Financial Specialist or Site Manager.RequirementsMINIMUM QUALIFICATIONS:EDUCATION: High school graduate. CERTIFICATION/LICENSES: Medical Terminology Certification, preferred. SKILLS: Computer knowledge, experience with Windows environment specifically Microsoft Office Word and Excel, keyboarding skills and the ability to operate general office equipment skills required Ability to read and write in English, bilingual in Spanish preferred.EXPERIENCE: One to two years of general or medical office experience or completion of a medical office program within the last two years. One to two years of health experience preferred. NATURE OF SUPERVISION:-Responsible to: Clinic ManagerENVIRONMENT:- Bloodborne pathogen - B General office environment, frequent contact with patients, VDT exposure.PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.

Medical Office Call Center needs 1+ years’ medical office or medical insurance experienceMedical Office Call Center requires:OnsiteOutgoing and energetic attitudeCommunicate clearly and confidentlyMulti-tasksAnalyzes new situations and apply problem-solving skillsRemains calm under pressureAdapts to and incorporate new technologiesGrammar and spelling accuracyMedical Office Call Center duties:Responds to telephone inquiries and complaints using standard scripts and procedures.Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.Provides clear and concise information about the status of a claim or Medicaid memberEnrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider.Acts as an advocate for the Medicaid client or Provider.Educates clients about managed care access, rights and benefits through outreach scripts.Check voicemail and Fax routers.Complete required assigned training.Provides clear and concise information about the status of a claim or Medicaid memberEnrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider.Acts as an advocate for the Medicaid client or Provider.Educates clients about managed care access, rights and benefits through outreach scripts.Check voicemail and Fax routers.Complete required assigned training.

Valor Healthcare, Inc.Description:Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in (Williston). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.Core ResponsibilitiesActively assists with the administrative support related to patientcare.Inputs all patients' information into VISTA/CPRS.Verifies any and all clinical reminders due at the time of each patient visit are completed prior to check out.Check patients in and/or out of the clinic.Schedule clinic appointments.Answers phones and timely relays messages.Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.Participate in the clinic's outreach events to help support the clinic's enrollment initiatives.Support patient enrollment and retention in appointments, follow-up visits or nurse visits.Embrace and support new initiatives, whether clinical or operational.Requirements:Qualifications High School Diploma/GED or equivalent education Strong computer skills, EMR experience preferred Demonstrated high quality customer service & organization skills Minimum, 1-year experience in a clinical or call center environment (preferred). Must be credentialed and remain in good standing through the Veterans Health Administration (VA). Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract Proficiency in written and spoken English. Energetic and optimistic demeanor This is considered a safety sensitive position.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.PI239959836

Valor Healthcare, Inc.Description:Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in (Williston). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.Core ResponsibilitiesActively assists with the administrative support related to patientcare.Inputs all patients' information into VISTA/CPRS.Verifies any and all clinical reminders due at the time of each patient visit are completed prior to check out.Check patients in and/or out of the clinic.Schedule clinic appointments.Answers phones and timely relays messages.Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.Participate in the clinic's outreach events to help support the clinic's enrollment initiatives.Support patient enrollment and retention in appointments, follow-up visits or nurse visits.Embrace and support new initiatives, whether clinical or operational.Requirements:Qualifications High School Diploma/GED or equivalent education Strong computer skills, EMR experience preferred Demonstrated high quality customer service & organization skills Minimum, 1-year experience in a clinical or call center environment (preferred). Must be credentialed and remain in good standing through the Veterans Health Administration (VA). Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract Proficiency in written and spoken English. Energetic and optimistic demeanor This is considered a safety sensitive position.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.PI239959783

Valor Healthcare, Inc.Description:Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in (Dickinson). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.Core ResponsibilitiesActively assists with the administrative support related to patientcare.Inputs all patients' information into VISTA/CPRS.Verifies any and all clinical reminders due at the time of each patient visit are completed prior to check out.Check patients in and/or out of the clinic.Schedule clinic appointments.Answers phones and timely relays messages.Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.Participate in the clinic's outreach events to help support the clinic's enrollment initiatives.Support patient enrollment and retention in appointments, follow-up visits or nurse visits.Embrace and support new initiatives, whether clinical or operational.Requirements:Qualifications High School Diploma/GED or equivalent education Strong computer skills, EMR experience preferred Demonstrated high quality customer service & organization skills Minimum, 1-year experience in a clinical or call center environment (preferred). Must be credentialed and remain in good standing through the Veterans Health Administration (VA). Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract Proficiency in written and spoken English. Energetic and optimistic demeanor This is considered a safety sensitive position.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.PI239959709