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Program Coordinator Salary in Tucson, AZ

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Assistant Store Leader
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Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Arizona.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
Teen Court Program Coordinator
YWCA Southern Arizona, Tucson
About YWCA: The mission of YWCA Southern Arizona is eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Our vision is a world free of injustice, where all people can thrive. We believe the success of our communities depends on upholding equity, inclusion, and opportunity as fundamental values. YWCA provides integrated and bilingual community, leadership, and economic development programs, including workforce, family wellness, and social services that promote multi-generational solutions to end poverty and violence. 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Youth enter Teen Court by participating in a hearing where they:• Account for the behavior that led up to their arrest,• Receive feedback from teens in the community on how to repair the harm they caused, and • Are sentenced by a peer jury to complete a set of constructive consequences that are designed to impart consequences for their crimes, address the harm caused, restore relationships, and increase participants' knowledge and skills.The unique aspect of Teen Court is that trained youth volunteers serve as attorneys, bailiffs, clerks, and jurors. Positive peer influence and parental involvement drive the program. More information is available at www.pcteencourt.com. Responsibilities• Provides support to the Teen Court Program Manager in developing and implementing effective programming. • Evaluates and tracks program effectiveness.• Provides administrative support by answering phone calls, responding to emails, scheduling workshops, and assisting with court hearings.• Coordinates and facilitates Teen Court workshops for teens and families participating in the program; provides training materials and technical assistance.• Provides mentorship, resources, and guidance to program participants.• Maintains relationships with community partners and promotes program services.• Assists with creating and facilitating presentations to schools, businesses, and other community organizations.• Stays current on changing and emerging legislation and updates presentations and training materials as appropriate.• Assists with recruiting, training, scheduling, and managing program volunteers.Due to the nature and small size of the organization's staff, all staff members may be required to perform duties outside of their job descriptions.Knowledge, Skills, and Abilities• Familiarity of concept of Restorative Justice.• Demonstrated cultural competency and ability to work effectively with the Board, and staff, court staff, volunteers, community members, and program participants.• Knowledge of court systems and basic legal terminology.• Knowledge of Mandatory Reporting requirements.• Ability to maintain confidential and sensitive information.• Excellent written and verbal communication skills.• Excellent interpersonal skills and the ability to resolve conflict.• Excellent computer skills and proficiency with Microsoft Office programs.• Strong presentation and facilitation skills.• Strong planning and organizational skills.• Ability to work 1-3 evenings each week from 4:00 pm - 9:00 pm and two Saturdays per month from 8:00 am - 2:00 pm.Minimum Qualifications• Associate degree in social services or related field• 2 years of experience working with youth and families in an educational capacity• Certification in First Aid and CPR (may be completed upon hire)• Fingerprint clearance (may be completed upon hire)• Bilingual (English Spanish)Preferred Qualifications• Bachelor's degree in social services or related field• Experience with juvenile court or youth and family services• Experience assisting a non-profit or community-based program.Working EnvironmentThis position is in an office setting and is mostly sedentary. 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We are also actively seeking to transform organizational policies and practices to foster the involvement and success of those who have been excluded or marginalized.YWCA is committed to Racial Justice in every aspect of our organization. Racial Justice demands that we learn from the past and proceed intentionally towards intersectional solutions. We commit to review and change policies and procedures as well as co-create a culture of inclusion within our organization, marked by the shared values of Transparency, Accountability, Respect, Growth, & Allyship.We are committed to providing an inclusive and welcoming environment for all volunteers, partners, staff, contractors, and Board members. We endeavor to maintain a diverse Board of Directors. We aim to build relationships with a wide spectrum of partner organizations as we work towards A world free from injustice, where all people can thrive.
Student Outreach Coordinator
Pima Community College, Tucson
Pima Community College Pima Community College Named Top University/College Employer in ArizonaPosition Title: Student Outreach CoordinatorDepartment: District OfficeStarting Rate: Band 4 - $47,100 - $53,010Benefits: SummaryClosed Date: April 30, 2024, 5:00 PM Arizona TimePosition Summary:The Student Outreach and Recruitment Coordinators are responsible for recruiting students to Pima Community College from initial interest through application from local high schools, community agencies, general inquiries, targeted marketing campaigns and other outreach.Outreach includes phone calls, emails, texts, and in-person and virtual meetings. Student Outreach and Recruitment Coordinators must be outgoing, creative problem solvers and, most of all, have a passion for making higher education a reality for the diverse student populations of Tucson, AZ.The work schedule for this position is flexible and may include working evenings and weekends and local travel.Duties and Responsibilities:Develop and Implement prospective student outreach and recruitment efforts to include the use of sales strategies and goalsAnswer and respond to phone, walk-ins, and emails related to student inquiries while following PCC student enrollment guidelinesPro-actively communicate and follow-up with prospective student leads and leads and inquiriesUtilize the college's CRM system to track prospective students from inquiry to application and maximize customer serviceLead communications with prospective students through the recruitment systemCommunicate directly with prospective students and parents to answer questions as neededCollaborate with College-wide employees, community and business organizations, public and private schools, and county agencies regarding outreach and recruitment programs, services, and operationsPlan, develop, coordinate, present and/or participate in a variety of outreach activities in schools, community agencies, underserved county residents, organizations, business and industry to increase student enrollmentContribute towards the attainment of department organizational goals and objectivesMaintain prospective student information and communications to these prospective students in the CRM recruitment systemOrganize and participate in virtual and in-person recruitment sessionsExplore potential new marketsWork collaboratively with the Enrollment Management and Marketing TeamJob Requirements:Bachelor's degree in a related field andOne year of program coordination experience andValid Arizona Driver's LicenseorAn equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed abovePreferred:Three to five years of related experienceBilingualThe ideal candidate will have the following knowledge, skills and abilities:Program coordination principlesSales experienceExperience working with a CRMExperience working in higher education settingFederal, state and local laws and regulations impacting the delivery of student services Record keeping using automated systems and softwareWorking with diverse student populationsStrategies for learning and instructional principles and techniques Superior customer servicePublic speakingClear, concise verbal and written communicationMeet deadlines while performing multiple tasksDevelopment and maintenance of positive interpersonal relationships
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Arizona.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!Minimum Position Qualifications: Customer service experience Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience: Customer service experience Prior experience as a Bagger or Courtesy Clerk Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy. Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss. Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs) Report pricing discrepancies to the Scan Coordinator. Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Travel Field Service Representative
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Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees' skill, leadership and career development.The Field Service Representative - Power Distribution is accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment. Provides documentation, including test reports and service summary to customer. Instructs customers and personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the faults. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the development of design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation. Local Regions in Following Locations: New Orleans, LA - Columbia, SC - Phoenix, AZ - Dallas, TX - Columbus, OH - Stafford, CT - Richmond, VA - San Antonio, TX - Quincy, WA - Cheyenne, WY - San Francisco, CA - Chicago, IL - Des Moines, IA - New York City, NY - Baltimore, MD - Detroit, MI - Indianapolis, IN MINIMUM REQUIREMENTS Education: Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering or Experience: Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician's Mate or Experience: Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks Required: The ability to effectively communicate in the English language. This includes the ability to understand the spoken and written word as well as speak in English. Travel: 50%Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays. KEY RESPONSIBILITIES Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.). Provides support to Level 2 and Level 3 FSRs as it pertains to removal of electrical equipment. Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements. Performs basic audits of customer's electrical systems and equipment. Documents all required information for each site (technical report). Communicates with Project Coordinator to ensure smooth execution. Properly documents, labels, and returns all defective parts utilized in the repair of equipment to the designated disposal/repair location. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward!Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs. Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment. Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.BENEFITS ARE THE GAME CHANGERFTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:Medical, Dental, Vision, and Prescription Drug InsuranceCompany-Paid Life and Disability InsuranceFlexible Spending and Health Savings AccountsAward-Winning Wellness Program and Incentives401(k) Retirement & 401(a) Profit Sharing PlansPaid Time OffPerformance Incentives/BonusesTuition ReimbursementAnd so much more!*Regular/Full-Time Employees are eligible for FTI benefit programs.We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:Uncompromised focus on keeping people SAFE.Building TRUST in everything we do.REDEFINING what's possible.Rewarding individual results that create TEAM SUCCESS.If you're ready to learn more about growing your career with us, apply today!Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.
Academic Fieldwork Coordinator
Unitek Learning, Tucson
Our programs are growing! We are looking for an OT to join our team of passionate instructors to guide, teach, and support the next generation of students.The Brookline College campus in Tucson is looking for a dynamic and energetic professional to serve as the Academic Fieldwork Coordinator for the Occupational Therapy Assistant program. This is a unique program that is structured with synchronous instruction happening virtually every Friday, and on campus every 3 weeks for in-person lab instruction.This is a hybrid program that allows for some opportunities to work remotely. Time on campus and in the community will be dependent on student and programmatic needs.Job DescriptionACOTE-SPECIFIC FIELDWORK ROLE REQUIREMENTSEnsure the fieldwork program reflects the sequence and scope of content in the curriculum design and in collaboration with faculty such that fieldwork experiences in traditional, nontraditional, and emerging practice settings strengthen ties between didactic and fieldwork education.Document the criteria and process for selecting fieldwork sites; include memoranda of understanding, complying with all site requirements, maintaining site objectives, site data. Communicate information to students prior to the start of the fieldwork experience.Document academic and fieldwork educators agree on established fieldwork objectives prior to start of the fieldwork experience; communicate with the student and fieldwork educators about progress and performance throughout the experience.Ensure fieldwork objectives for all experiences include a psychosocial objective.Ensure the ratio of fieldwork educators to students enables proper supervision to provide protection of consumers, opportunities for appropriate role modeling of occupational therapy practice, and ability to provide frequent assessment of student progress in achieving stated fieldwork objectives.Ensure fieldwork agreements are sufficient in scope and number to allow completion of graduation requirements in a timely manner.Ensure that personnel who supervise students are informed of the curriculum and fieldwork program design and affirm their ability to support the fieldwork experience; must occur prior to the onset of the fieldwork experience.Ensure student supervisor is prepared to serve as a fieldwork educator prior to the fieldwork experience.Ensure that Level II fieldwork supervision is direct and then decreases to less direct supervision as appropriate for the setting, the severity of the client's condition, and the ability of the student to support progression toward entry-level competence.Document and verify that the student is supervised by a currently licensed or otherwise regulated occupational therapist who has a minimum of 1-year full time of practice experience prior to the onset of Level II fieldwork.Document a mechanism for evaluating the effectiveness of supervision and for providing resources for enhanced supervision.Maintain record of formal evaluation of student performance on Level II Fieldwork using the AOTA Fieldwork Performance Evaluation for the Occupational Therapy Assistant Student. FIELDWORK COURSE MANAGEMENT KPI: Maintain 35% Fieldwork-to-HirePartner with career services staff to identify fieldwork opportunities that may lead to employment.Maintain contact with hiring managers to promote fieldwork-to-hire opportunities.Ensure the program has evidence of a valid memorandum of understanding in effect and signed by both parties from the onset to the conclusion of the Level I fieldwork and the Level II fieldwork if it involves an entity outside of Unitek.Manage affiliation agreement procurement process to support the fieldwork course requirementMonitor fieldwork course attendance to ensure that all fieldwork assignments are completed under college policiesMaintain a schedule of fieldwork site visits (online/remote or in-person) to review the quality of student learning experiences. SUCCESS PLANNING Utilize feedback and data-driven decision-making strategies to evaluate the impact of fieldwork course outcomes regularly.Participate in accreditation and program reviews, required for compliance with institutional and program accreditors standardsEXCELLENCE IN TEACHING Teach Level I and Level II fieldwork courses and maintain student grade and attendance records.Partner with the occupational therapist assistant program director to achieve student satisfaction levels of at least 85% on all fieldwork course-end student surveysEngage in professional development specific to the occupational therapy assistant profession, subject matter expertise, and content delivery methods.Maintain continuing education (CE) hours to ensure renewed OTA licensureParticipate in program advisory committee meetings to satisfy institutional and program accreditor standards. STUDENT RETENTION MANAGEMENTMaintain an inclusive college environment that celebrates and promotes understanding and respect for a diverse student body, academic staff, and community.Manage student retention with data-informed strategies to achieve accreditor benchmarks and college budget/metricsParticipate in regional student retention initiativesManage communication processes to identify and respond to at-risk students. CUSTOMER SERVICE Collaborate with the occupational therapy assistant program director, occupational therapy assistant faculty, and community partners to strengthen ties between didactic and externship courses.Demonstrate sensitivity and understanding of all college students and faculty with diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds.Meet with prospective students engaged in the pre-enrollment process.Other duties as assignedQualificationsREQUIREDBachelor's degree awarded by an institution accredited by a United States Department of Education-recognized institutional accrediting agencyOccupational Therapy (OT) license in the state of ArizonaMinimum of three years of clinical practice experience as an occupational therapist.Minimum of one year of experience using the computer programs: Microsoft Word, Excel, and PowerPointDemonstrable experience with professional communication, both orally and in writing, organizational and prioritization skills, and multitasking.The ability to multi-task in a fast-paced environment, be a proactive, creative problem solver, and display high objectivity and integrity. PreferredMinimum of three years of practical experience in teaching occupational therapy assistant program curriculumMinimum of one year of experience using a learning management system (Canvas, Blackboard, Moodle)Demonstrable experience in academic program planning and evaluation and faculty and staff management (preferred)Minimum of one year of management or educational leadership experience.Experience using CampusVueExperience using the Canvas™ learning management system (LMS) Additional InformationWe Offer:Medical, Dental and Visio,n starting the 1st of the month following 30 days of employment2 Weeks' starting Vacation per year. Increasing based on years of service with companythe 12 paid Holidays and 2 Floating Holiday401K with a Company MatchCompany Paid Life Insurance at 1x's your annual salaryLeadership development and training for career advancementTuition assistance and Forgiveness for you and your family up to 100% depending on the program
Peer Mentor - EC Student Affairs (Temporary/Part-time)
Pima Community College, Tucson
Pima Community College Pima Community College Named Top University/College Employer in ArizonaPosition Title: Student Affairs Peer Mentor - East Campus (Temporary, Part-Time, up to 19.5 hours per week)Department: East Campus - Student AffairsRate of Pay: $14.35/hourClosed Date: May 19, 2024; 5:00PM Arizona TimePosition Summary:Student Affairs is looking for Peer Mentors to work in the Student Services Centers Welcome Desk. At the Welcome Desk, Peer Mentors will be responsible for greeting students in person or by phone and will help direct students to the appropriate service at the center's Self-Service, First Year and Returning Student Enrollment Advising, or Program Advising Appointments. PCC students who serve as Peer Mentors will be expected to attend and participate in Student Affairs training prior to the start of their work assignments. Peer Mentors may also be asked to support other Student Affairs programming as needed (such as New Student Orientation, High School Outreach, etc.) or other Student Services initiatives for new students throughout the semester. The work schedule for this position may include working evenings and weekends.Start date for the position will depend on dates of enrollment.Duties and Responsibilities:Peer Mentors will assist with the following, which may include but are not limited to:Greeting students professionally in person or by phone in the Student Services Centers or at other Student Affairs programming eventsHelping students navigate college processes, such as how to set up and use MyPima, how to navigate the New Student Checklist, how to complete college paperwork, how to connect with an advisor, counselor or student life coordinator, etcContacting students to register, confirm and/or reschedule participation in a New Student Orientation or Group Advising, or Registration Sessions.Helping students navigate their first steps in preparing for college, including answering questions about resources and the student experience at PimaAssisting students in setting up various digital resources like MyPima, D2L, etc.Following up with students after Student Affairs programming events to answer questionsKnowing about and sharing with students the opportunities to build connections to the College such as through student life, student clubs and organizations, leadership opportunities, how to get involved, and the value of student engagementLeadership and Civic Engagement:Assist in the planning and implementation of Student Affairs programming eventsAssist in developing and facilitating leadership training opportunities for students as peer mentors during co-curricular programming eventsAssist with the assessment and evaluation of programming eventsGeneral Office Duties:Answer phones and reply to emailsSchedule appointmentsDatabase entryGreet studentsProvide information to studentsBe responsible for supplies for the Student Services Centers as neededJob Requirements:High School Diploma or GEDRegistered for at least 6 credits at PCC the prior semester, Spring 2024 (or Summer 2024)Register for at least 6 credits at PCC in the Fall of 2024, and 3 credits in the summer of 2024 to start in July 2024Available to work flexible shifts, when neededPreferred:Achieve satisfactory academic progress (2.5 GPA or higher preferred)Schedule availability to work during 12:00 pm to 1:00 pmThe ideal candidate will have the following knowledge, skills, and abilities:Enthusiasm to positively represent Pima Community CollegeExperience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experienceDependabilityClear and concise verbal and written communication in one-on-one and group settingsAbility to provide superior customer serviceAbility to work with diverse groupsWork coordination and prioritization while performing multiple tasksAbility to adhere to College standards and practicesDevelopment of positive and cooperative interpersonal relationshipsManage own time and work independentlyTechnical competence using virtual meeting platforms (Example: Zoom, Google Hangouts, Discord) Tuition Waiver and Student Employees:Student employees must be actively enrolled students throughout the duration of their term of student employment. In order to be eligible for this position, you are required to be an actively enrolled student at Pima Community College during the time of employment. This position is considered a student employment opportunity and thus is not eligible for the tuition waiver provided by the college.
Peer Mentor - DV Student Affairs (Temporary/Part-time)
Pima Community College, Tucson
Pima Community College Pima Community College Named Top University/College Employer in ArizonaPosition Title: Student Affairs Peer Mentor - Desert Vista Campus (Temporary, Part-Time, up to 19.5 hours per week)Department: Desert Vista Campus - Student AffairsRate of Pay: $14.35/hourClosed Date: May 19, 2024; 5:00PM Arizona TimePosition Summary:Student Affairs is looking for Peer Mentors to work in the Student Services Centers Welcome Desk. At the Welcome Desk, Peer Mentors will be responsible for greeting students in person or by phone and will help direct students to the appropriate service at the center's Self-Service, First Year and Returning Student Enrollment Advising, or Program Advising Appointments. PCC students who serve as Peer Mentors will be expected to attend and participate in Student Affairs training prior to the start of their work assignments. Peer Mentors may also be asked to support other Student Affairs programming as needed (such as New Student Orientation, High School Outreach, etc.) or other Student Services initiatives for new students throughout the semester. The work schedule for this position may include working evenings and weekends.Start date for the position will depend on dates of enrollment.Duties and Responsibilities:Peer Mentors will assist with the following, which may include but are not limited to:Greeting students professionally in person or by phone in the Student Services Centers or at other Student Affairs programming eventsHelping students navigate college processes, such as how to set up and use MyPima, how to navigate the New Student Checklist, how to complete college paperwork, how to connect with an advisor, counselor or student life coordinator, etcContacting students to register, confirm and/or reschedule participation in a New Student Orientation or Group Advising, or Registration Sessions.Helping students navigate their first steps in preparing for college, including answering questions about resources and the student experience at PimaAssisting students in setting up various digital resources like MyPima, D2L, etc.Following up with students after Student Affairs programming events to answer questionsKnowing about and sharing with students the opportunities to build connections to the College such as through student life, student clubs and organizations, leadership opportunities, how to get involved, and the value of student engagementLeadership and Civic Engagement:Assist in the planning and implementation of Student Affairs programming eventsAssist in developing and facilitating leadership training opportunities for students as peer mentors during co-curricular programming eventsAssist with the assessment and evaluation of programming eventsGeneral Office Duties:Answer phones and reply to emailsSchedule appointmentsDatabase entryGreet studentsProvide information to studentsBe responsible for supplies for the Student Services Centers as neededJob Requirements:High School Diploma or GEDRegistered for at least 6 credits at PCC the prior semester, Spring 2024 (or Summer 2024)Register for at least 6 credits at PCC in the Fall of 2024, and 3 credits in the summer of 2024 to start in July 2024Available to work flexible shifts, when neededPreferred:Achieve satisfactory academic progress (2.5 GPA or higher preferred)Schedule availability to work during 12:00 pm to 1:00 pmThe ideal candidate will have the following knowledge, skills, and abilities:Enthusiasm to positively represent Pima Community CollegeExperience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experienceDependabilityClear and concise verbal and written communication in one-on-one and group settingsAbility to provide superior customer serviceAbility to work with diverse groupsWork coordination and prioritization while performing multiple tasksAbility to adhere to College standards and practicesDevelopment of positive and cooperative interpersonal relationshipsManage own time and work independentlyTechnical competence using virtual meeting platforms (Example: Zoom, Google Hangouts, Discord) Tuition Waiver and Student Employees:Student employees must be actively enrolled students throughout the duration of their term of student employment. In order to be eligible for this position, you are required to be an actively enrolled student at Pima Community College during the time of employment. This position is considered a student employment opportunity and thus is not eligible for the tuition waiver provided by the college.
Administrative Coordinator
Consumer Direct Care Network, Tucson
JOB SUMMARYThe Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Responsible for handling customer service, including all inbound and outbound phone calls, emails, messages, and/or chats. Coordinate and manage daily intake and referral processes to ensure positive business growth and development. Process client and attendant enrollment paperwork. Coordinate authorization processes and meet general customer service objectives to ensure positive business growth and development. Handle specialized tasks and/or projects as assigned. Responsible to behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.JOB DUTIESProvide excellent customer service to internal and external clients.Handle inbound/outbound phone calls, providing accurate answers to queries and concerns.De-escalate situations involving dissatisfied customers, offering assistance and support.Provide administrative and clerical support including mailing, scanning, faxing, and data entry tasks.Process forms and documents in relevant systemsSupport accounts receivable efforts by auditing service authorizations for accuracy and facilitating corrections from MCO representatives.Communicate effectively.Comply with applicable legal requirements, standards, and policies, and procedures.Maintain the necessary skills and knowledge to coordinate workflow.Exhibit an intermediate level of computer efficiency.Demonstrate effective problem-solving and decision-making skills.Participate in professional development and training activities.Bi-lingual preferred in various locationsOther duties as assignedQUALIFICATIONSHigh School Diploma or GED preferredPrevious office experience preferredCombination of education and experienceBe able to successfully pass a background screeningThe incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.